(2) a Consumer Preference for Branded Shoes in Surat City
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Transcript of (2) a Consumer Preference for Branded Shoes in Surat City
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A STUDY ON CONSUMER PREFERENCE FOR BRANDED SHOES IN SURAT CITY
NAVNIRMAN INSTITUTE OF MANAGEMENT PAGE 1
Chapter - 1
INDUSTRY PROFILE
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facilities for Physical and Chemical testing exist with the laboratories having tie-ups with
leading international agencies like SATRA, UK and PFI, Germany.
One of the major factors for success in niche international fashion markets is the ability
to cater them with the latest designs, and in accordance with the latest trends. India, has
gained international prominence in the area of Colours & Leather Texture forecasting
through its outstanding success in MODEUROP. Design and Retail information is
regularly made available to footwear manufacturers to help them suitably address the
season's requirement.
The Indian Footwear Industry is gearing up to leverage its strengths towards maximizing
benefits.
Strength of India in the footwear sector originates from its command on reliable supply of
resources in the form of raw hides and skins, quality finished leather, large installed
capacities for production of finished leather & footwear, large human capital with
expertise and technology base, skilled manpower and relatively low cost labor, proven
strength to produce footwear for global brand leaders and acquired technology
competence, particularly for mid and high priced footwear segments. Resource strength
of India in the form of materials and skilled manpower is a comparative advantage for thecountry.
The export targets from 2007-08 to 2010-11 as tabulated below reflects the fact that
footwear sector is the most significant segment of the Leather Industry in India.
The export targets from 2007-08 to 2010-11
(In Million US$)
Product 2006-07 2007-08 2008-09 2009-10 2010-11
Actual Export
Leather 688.05 726.85 785.00 847.80 915.63
Footwear 1212.25 1967.88 2597.60 3428.83 4526.05
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Garments 308.98 358.53 372.87 387.78 403.30
Leather Goods 690.66 733.34 798.69 870.06 948.04
Saddlery & Harness 81.85 105.66 127.85 154.70 187.19
Total 2981.79 3892.26 4682.01 5689.17 6980.21
India has emerged in recent years as a relatively sophisticated low to medium
cost supplier to world markets The leather industry in India has been targeted
by the Central Government as an engine for economic growth. Progressively, the
Government has prodded and legislated a reluctant industry to modernise. India was
noted as a supplier of rawhides and skins semi processed leather and some shoes.
In the 1970s, the Government initially banned the export of raw hides and skins,
followed this by limiting, then stopping the export of semi processed leather and
encouraging local tanneries to manufacture finished leather themselves. Despite
protestations from the industrialists, this has resulted in a marked improvement in
the shoe manufacturing industry. India is now a major supplier of leather footwear
to world markets and has the potential to rival China in the future (60% of Chinese
exports are synthetic shoes).
India is often referred to as the sleeping giant in footwear terms. It has an installed
capacity of 1,800 million pairs, second only to China. The bulk of production is
in mens leather shoes and leather uppers for both men and ladies. It has over 100 fully
mechanised, modern shoe making plants, as good as anywhere in the world (including
Europe). It makes for some upmarket brands including Florsheim (US), Lloyd
(Germany), Clarks (UK), Marks and Spencer (UK).
India has had mixed fortunes in its recent export performance. In 2000, exports of
shoes were US$ 651 million, in 2001 these increased to 663 million but declined
in 2002 to 623 million dollars (See Statistics).
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The main markets for Indian leather shoes are UK and USA, which between them
take about 55% of total exports.
India has not yet reached its full potential in terms of a world supplier. This is due
mainly to local cow leather that although plentiful, has a maximum thickness of 1.4
1.6mm, and the socio / political / infrastructure of the country. However, India
is an excellent supplier of leather uppers. Importation of uppers from India does not
infringe FTA with Europe or the USA.
The potential is set to change albeit slowly, but with a population rivaling China for
size, there is no doubt the tussle for world domination in footwear supply is
between these two countries.
Following are highlights of the Indian footwear Industry (as compiled by ET)
India is the second largest producer of footwear in the world after China
India accounts for 15% of the global footwear industry
Estimated size of the footwear market in India stands at Rs 16,000 crore, it will be
doubled till 2015.
Unorganized players account for almost 65% of the market
India produces 2065 million pairs of footwear each year
Leather shoes909 million
Leather shoe uppers - 100 million
Non- Leather footwear- 1056 million
1.2 Introduction about Shoes
Sole
The bottom of a shoe is named the sole.
Insole
The insole is the interior bottom of a shoe, which sits directly beneath the foot. Many
shoes have removable and replaceable insoles, and extra insoles are often added for
comfort or health reasons (to control the shape, moisture, or smell of the shoe).
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Outsole
The outsole is the layer in direct contact with the ground. The material of the outsole
depends on the function, dressiness, and quality of the shoe, but is generally very durable
material, since it experiences the most stress. Dress shoes haveleather outsoles; casual or
work-oriented shoes have outsoles made of natural rubber or a synthetic imitation. The
outsole may comprise a single piece, or may comprise separate pieces of different
materials. Often the heel of the sole is rubber for durability and trAction, while the front
is leather for style. Specialized shoes will often have modifications on this design:
athletic cleats have spikes embedded in the outsole to grip the ground; many kinds of
dancing shoes have much softer or harder soles. These soles can be as hard as concrete,
and very sturdy.
Heel
The bottom rear part of a shoe is the heel. These come in a variety of sizes and are
usually made to support the large stresses applied to the heel of the foot. They are often
made of the same material as the sole of the shoe. This part can be high to make the
person look taller, or flat.
Vamp, or upper
Any shoe has an upper part that helps hold the shoe onto the foot. In the simplest cases,such assandals orflip-flops,this may be nothing more than a few straps for holding the
sole in place. Closed footwear, such as boots, sneakers and most men's shoes, will usually
have a more complex upper. This part is normally decorated or is made in a certain style
to look fashionable and attractive for the buyer.
Accessories to shoes
1. Shoe horn- can be used to insert afoot into a shoe by keeping the shoe open and
providing a smooth surface for the foot to slide upon
2. Shoe tree - placed inside the shoe when user is not wearing it, to help maintain
the shoe's shape
3. Shoe polishing equipment:
http://en.wikipedia.org/wiki/Leatherhttp://en.wikipedia.org/wiki/Rubberhttp://en.wikipedia.org/wiki/Cleat_%28shoe%29http://en.wikipedia.org/wiki/Dancinghttp://en.wikipedia.org/wiki/Sandal_%28footwear%29http://en.wikipedia.org/wiki/Flip_flophttp://en.wikipedia.org/wiki/Shoe_hornhttp://en.wikipedia.org/wiki/Shoe_hornhttp://en.wikipedia.org/wiki/Foothttp://en.wikipedia.org/wiki/Shoe_treehttp://en.wikipedia.org/wiki/Shoe_treehttp://en.wikipedia.org/wiki/Shoe_treehttp://en.wikipedia.org/wiki/Foothttp://en.wikipedia.org/wiki/Shoe_hornhttp://en.wikipedia.org/wiki/Flip_flophttp://en.wikipedia.org/wiki/Sandal_%28footwear%29http://en.wikipedia.org/wiki/Dancinghttp://en.wikipedia.org/wiki/Cleat_%28shoe%29http://en.wikipedia.org/wiki/Rubberhttp://en.wikipedia.org/wiki/Leather -
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4. Shoe polish - a waxy material spread on shoes to improve appearance, glossiness,
and provide protection
5. Shoe brush and polishing cloth - used to apply polish to shoes
6. Overshoes or galoshes- a rubber covering placed over shoes for rain and snowprotection
7. (Orthopedic)shoe insert - insert of various materials for cushioning, improved
fit, or reduced abrasion. These include padding and inner linings. Inserts may also
be used to correct foot problems
8. Shoe bag - a bag that protects shoes against damage when they are not being
worn
9. Shoe stretcher - a tool for making a shoe longer or wider or for reducing
discomfort in areas of a shoe
10. Snow shoe - a wooden or leather piece which increases the area of ground
covered by the shoe
Types of shoes:
Dress and casual shoes
Dress shoes are categorized by smooth and supple leather uppers, leather soles, and
narrow sleek shape. Sturdy leather uppers, non-leather outsoles, and wide profile
characterize casual shoes.
Some designs of dress shoes can be worn by either gender. The majority of dress shoes
have an upper covering, commonly made of leather, enclosing most of the lower foot, but
not covering the ankles. This upper part of the shoe is often made without apertures or
openings, but may also be made with openings or even itself consist of a series of straps,
e.g. an open toe featured in women's shoes. Shoes with uppers made high to cover theankles are also available; a shoe with the upper rising above the ankle is usually
considered abootbut certain styles may be referred to as high-topped shoes or high-tops.
Usually, laces or zippers secure a high-topped shoe, although some styles have elastic
inserts to ease slipping the shoe on.
http://en.wikipedia.org/wiki/Galosheshttp://en.wikipedia.org/wiki/Galosheshttp://en.wikipedia.org/wiki/Shoe_inserthttp://en.wikipedia.org/wiki/Shoe_inserthttp://en.wikipedia.org/wiki/Dress_shoehttp://en.wikipedia.org/wiki/Boothttp://en.wikipedia.org/wiki/Boothttp://en.wikipedia.org/wiki/Dress_shoehttp://en.wikipedia.org/wiki/Shoe_inserthttp://en.wikipedia.org/wiki/Galoshes -
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Shoes made from realcrocodile skin, in a conservation exhibit atBristol Zoo,England
Men's shoes
Men's shoes can be categorized by how they are closed:
1. Balmorals - the vamp has a V-shaped slit to which the laces are attached; also
known as "closed lacing." In England, the balmoral is known as the Oxford.
American clothing companies to market shoes that are not Oxfords, such as
rubber-sole bluchers, use the word Oxford.
2. Blchers- the laces are tied to two pieces of leather independently attached to the
vamp; also known as "open lacing." In England, the Blucher is known as the
Derby shoe.
3. Monk-straps- a buckle and strap instead of lacing
Various other closings exist but are less popular such as side-elastic closings.
Men's shoes can also be decorated in various ways:
1. Plain-toes- have a sleek appearance and no extra decorations on the vamp.
2. Cap-toes - has an extra layer of leather that 'caps' the toe. This is possibly the
most popular decoration
3. Wing tips- The toe of the shoe is covered with a perforated panel, the wing tip,
which extends down either side of the shoe. Wing tips can be found in both
balmoral and blucher styles. In England this is called a brogue.
Women's shoes:
There are a large variety of shoes available for women. Some broad categories are:
Pumps, known in the US as ballerinas or skimmers, are shoes with a very low heel and a
relatively short vamp, exposing much of the instep. They are popular for warm-weather
wear, and may be seen as more comfortable than shoes with a higher heel.
High heels may be shoes with heels 2 inches (5 cm) or higher. They are often seen as
having more sex appeal than low heels (see article for discussion) and are thus commonly
worn by women for formal occasions or social outings.
http://en.wikipedia.org/wiki/Crocodilehttp://en.wikipedia.org/wiki/Bristol_Zoohttp://en.wikipedia.org/wiki/Englandhttp://en.wikipedia.org/wiki/Balmoral_%28shoe%29http://en.wikipedia.org/wiki/Balmoral_%28shoe%29http://en.wikipedia.org/wiki/Bl%C3%BCcherhttp://en.wikipedia.org/wiki/Bl%C3%BCcherhttp://en.wikipedia.org/wiki/High_heelshttp://en.wikipedia.org/wiki/High_heelshttp://en.wikipedia.org/wiki/High_heelshttp://en.wikipedia.org/wiki/Bl%C3%BCcherhttp://en.wikipedia.org/wiki/Balmoral_%28shoe%29http://en.wikipedia.org/wiki/Englandhttp://en.wikipedia.org/wiki/Bristol_Zoohttp://en.wikipedia.org/wiki/Crocodile -
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1. Sneaker bootand sneaker pump - a shoe that looks like an athletic shoe, but is
equipped with a heel, making it a kind of novelty dress shoe
2. Boots - Long shoes (covering the ankle) frequently made of leather. Some are
designed to be used in times of bad weather, or simply as an alternate style of
casual or dress wear. Styles include rubber boots and snow boots, as well as work
boots and hiking boots.
3. Slippers- Usually for night use, commonly worn withpajamas
4. Athletic shoes -Men's and women's athletic shoes and special function shoes
often have less difference between the sexes than in dress shoes. In many cases
these shoes can be worn by either sex. Emphasis tends to be more on function
than style.
5. Sneakers/trainers (also called gym shoes or tennis shoes) - general purpose
athletic shoes; made out of rubber, cloth, and/or plastic to be lightweight, flexible,
and have good trAction. Special varieties available for basketball or tennis.
6. Running shoes- very similar to above, with additional emphasis on cushioning.
7. Track shoes- lightweight; often with plastic or metalcleats
8. Cleats- a type of shoe featuring molded or removable studs. Usually worn while
playing sports such asrugby,football,American football,orbaseball
9. Golf shoes- with "spikes" for better grip in grass and wet ground. Originally the
spikes or "cleats" were made of metal but replicable "soft spikes" made of
synthetic plastic-like materials with prongs distributed radically around the edge
of each spike are much more common today (and are required on many golf
courses since they cause less damage to the greens)
10. Bowling shoes - intermediate style between ordinary dress shoes and athletic
shoes. They have harder rubber soles/heels so as not to damage bowling alley
floors. They are often rented or loaned at bowling alleys.
11. Climbing shoes, also known as hiking shoes or boots - usually have a high
somewhat stiff upper with many lace eyelets, to provide ankle support on uneven
terrain, with extra large trAction on the sole.
http://en.wikipedia.org/wiki/Sneaker_boothttp://en.wikipedia.org/wiki/Sneaker_boothttp://en.wikipedia.org/wiki/Bootshttp://en.wikipedia.org/wiki/Bootshttp://en.wikipedia.org/wiki/Slipperhttp://en.wikipedia.org/wiki/Slipperhttp://en.wikipedia.org/wiki/Pajamashttp://en.wikipedia.org/wiki/Athletic_shoehttp://en.wikipedia.org/wiki/Sneaker_%28footwear%29http://en.wikipedia.org/wiki/Track_shoehttp://en.wikipedia.org/wiki/Track_shoehttp://en.wikipedia.org/wiki/Cleathttp://en.wikipedia.org/wiki/Cleatshttp://en.wikipedia.org/wiki/Cleatshttp://en.wikipedia.org/wiki/Rugby_footballhttp://en.wikipedia.org/wiki/Football_%28soccer%29http://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/Baseballhttp://en.wikipedia.org/wiki/Golfhttp://en.wikipedia.org/wiki/Bowlinghttp://en.wikipedia.org/wiki/Climbing_shoehttp://en.wikipedia.org/wiki/Climbing_shoehttp://en.wikipedia.org/wiki/Climbing_shoehttp://en.wikipedia.org/wiki/Bowlinghttp://en.wikipedia.org/wiki/Golfhttp://en.wikipedia.org/wiki/Baseballhttp://en.wikipedia.org/wiki/American_footballhttp://en.wikipedia.org/wiki/Football_%28soccer%29http://en.wikipedia.org/wiki/Rugby_footballhttp://en.wikipedia.org/wiki/Cleatshttp://en.wikipedia.org/wiki/Cleathttp://en.wikipedia.org/wiki/Track_shoehttp://en.wikipedia.org/wiki/Sneaker_%28footwear%29http://en.wikipedia.org/wiki/Athletic_shoehttp://en.wikipedia.org/wiki/Pajamashttp://en.wikipedia.org/wiki/Slipperhttp://en.wikipedia.org/wiki/Bootshttp://en.wikipedia.org/wiki/Sneaker_boot -
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12. Walking shoes - have a more flexible sole than the running shoe, lighter in
weight than the hiking boot, may have air holes, may not be water proof.
13. Skating shoes- typically calledskates. They have various attachments forskating
on the bottom of the shoe portion.
a. Ice skates
b. Roller skates
c. Inline skates
14. Ski boot- a large, thick plastic boot specially designed for attachment to the ski.
15. Skateboarding shoes have flat soles for a better grip on a skateboard. They are
very wide and have extra layers of padding to protect the skateboarders feet.
Many young people wear them for comfort.
16. Cycling shoesare equipped with a metal cleat to interface withclip less pedals,as
well as a stiff sole to maximize power transfer and support the foot.
17. Snowshoes are special shoes for walking in thick snow. In temperate climates,
snowshoes are used for mostly recreational purposes in winter.
18. Orthopedic shoes
19. Orthopedic or "comfort" shoes are made with pedorthic and anatomically-correct
comfort qualities, such as padded removable foot beds, wide toe boxes and arch
support are made especially for those with problematic feet.
Dance shoes
1. Pointe shoes- shoes designed for ballet dancing, which have the toe box stiffened
with glue and a hardened sole so the dancer can rise on the tips of her (or his) toes
2. Ballet slipper- heel-less slippers made of canvas or leather, with usually a leather
sole that may be continuous or in two parts (split-sole) - stiffer leather sole over
the ball of the foot and over the heel, with the part of the shoe under the arch
made of the softer material of the upper, so as the foot can be pointed to its
utmost. Elastic straps usually secure ballet slippers. They are most commonly
http://en.wikipedia.org/wiki/Skateshttp://en.wikipedia.org/wiki/Skateshttp://en.wikipedia.org/wiki/Skatinghttp://en.wikipedia.org/wiki/Ski_boothttp://en.wikipedia.org/wiki/Ski_boothttp://en.wikipedia.org/wiki/Cycling_shoehttp://en.wikipedia.org/wiki/Cycling_shoehttp://en.wikipedia.org/wiki/Bicycle_pedal#Clipless_pedalshttp://en.wikipedia.org/wiki/Snowshoeshttp://en.wikipedia.org/wiki/Snowshoeshttp://en.wikipedia.org/wiki/Pedorthichttp://en.wikipedia.org/wiki/Pointe_shoeshttp://en.wikipedia.org/wiki/Pointe_shoeshttp://en.wikipedia.org/wiki/Pointe_shoeshttp://en.wikipedia.org/wiki/Pedorthichttp://en.wikipedia.org/wiki/Snowshoeshttp://en.wikipedia.org/wiki/Bicycle_pedal#Clipless_pedalshttp://en.wikipedia.org/wiki/Cycling_shoehttp://en.wikipedia.org/wiki/Ski_boothttp://en.wikipedia.org/wiki/Skatinghttp://en.wikipedia.org/wiki/Skates -
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pink, white, black, or pale tan, although they may be made in specialty colors
such as red or blue.
3. Jazz shoe - similar in basic structure to a split-sole ballet slipper, jazz shoes
usually have a longer vamp, securing the foot by laces or elastic inserts. Unlike
ballet slippers, jazz shoes usually have a low (1" or under) heel.
4. Tango/flamenco dance shoes
5. Dance sneakers (or dansneakers)-a combination of a sneaker and a dance shoe,
with a block toe like a ballet slipper
6. Character shoes- shoes with a 1"-3" heel, which are usually made of leather, and
often have one or more straps across the instep to secure the foot during dance.
They may come in soft-soled (suede) or hard-soled varieties. They may be
adapted into tap shoes by attachingtaps.
Work shoes
Work shoes are designed to stand heavy wear, to protect the wearer, and provide high
trAction. They are generally made from sturdy leather uppers and non-leather outsoles.
Sometimes they are used foruniforms or comfort by nurses,waitresses,police,military
personnel, etc. They are commonly used for protection in industrial settings,construction,
mining,and other workplaces. Protective features may includesteel-tipped toes and soles
orankle guards.
Maintenance
Breaking-in - Some shoes are made of hard but deformable material. After a
person wears them multiple times, the material reforms to fit the wearer's feet.
The person is said to have broken inthe shoes.
Polishing - for protection, water resistance (to some extent) and appearance,
especially for leather shoes andboots.
Heel replacement - heels periodically wear out. Not all shoes are designed to
enable this.
Sole replacement - soles also wear out. Not all shoes can have their soles
replaced.
http://en.wikipedia.org/wiki/Tap_dancehttp://en.wikipedia.org/wiki/Uniformhttp://en.wikipedia.org/wiki/Nursehttp://en.wikipedia.org/wiki/Waitresshttp://en.wikipedia.org/wiki/Policehttp://en.wikipedia.org/wiki/Militaryhttp://en.wikipedia.org/wiki/Constructionhttp://en.wikipedia.org/wiki/Mininghttp://en.wikipedia.org/wiki/Steel-toe_bootshttp://en.wikipedia.org/wiki/Anklehttp://en.wikipedia.org/wiki/Boothttp://en.wikipedia.org/wiki/Boothttp://en.wikipedia.org/wiki/Anklehttp://en.wikipedia.org/wiki/Steel-toe_bootshttp://en.wikipedia.org/wiki/Mininghttp://en.wikipedia.org/wiki/Constructionhttp://en.wikipedia.org/wiki/Militaryhttp://en.wikipedia.org/wiki/Policehttp://en.wikipedia.org/wiki/Waitresshttp://en.wikipedia.org/wiki/Nursehttp://en.wikipedia.org/wiki/Uniformhttp://en.wikipedia.org/wiki/Tap_dance -
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Shoelace replacement.
When unfit for use, shoes can be treated as trash or municipal solid waste and
disposed of. The exception can be with most athletic sneakers which can be
recycled and turned into other raw materials. SeeNike Grind as an example.
http://en.wikipedia.org/wiki/Municipal_solid_wastehttp://en.wikipedia.org/wiki/Nike_Grindhttp://en.wikipedia.org/wiki/Nike_Grindhttp://en.wikipedia.org/wiki/Municipal_solid_waste -
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2.1 Features of various major branded shoe company:
Reebok
Reebok is known as one of the leading innovators of athletic shoe.
Known for its design and superior technology.
Popular for aerobic, fitness and tennis styles.
Mostly preffered styles are Reebok Classics and the cutting edge style of Rbk.
Nike
Nike produces a wide range of sports equipment.
Started with Track running shoes and basketball shoes.
Also available in Wide range of sports shoes including track & field, football,
baseball, tennis, soccer, lacrosse, cricket, and golf.
Nike is positioned as a premium-brand, selling well-designed and expensive products.
Available in wide range for men, women and children.
Bata
High quality, comfortable and stylish shoes.
Available in Europe and leading stores of asia & the middle east.
Range for men, women and kids.
Using modern technology.
Diversity with ranges in running, training, court, basketball, football and Outdoor
Action
experience in footwear industry
It is synonymous with quality shoes
Range for whole family i.e men, women and kids.
Diversity with ranges from casuals to formals; from daily wear to sports wear and
from an elegant collection for ladies to a fun range for kids.
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Available in Delhi, Haryana, Himachal Pradesh and Daman etc.
Action group endorses the principles of social responsibility.
Lakhani
The Lakhani Group one of the largest footwear manufacturers in India.
Lakhani Vardaan is a market leader today, in beach & casual/sports footwear in
India.
Available for men, women and kids.
Known for good quality.
Liberty
Their main foray is in mens shoes and childrens school shoe.
The company has created a range of 10 brands to exclusively cater to specific target
groups.
3 exclusive men brands, 2 exclusive women brands, 1 exclusive brand for children, 3
unisex brands of which 2 are sports shoes brands and one is a safety shoe brand for
industrial workers.
The company has also expanded their product range to cater to the entire family
(men, women and kids).
Company is known for its quality and soothe.
2.2 Features of the Product:
1) Quality worth the money spent on :
Price of branded shoes starts from Rs 800 onwards. These shoes are very
beautifully designed and fashionable. Purchase is worth of quality.
2) Very trendy and fashionable:
If you are ready to spend around Rs 2,000/- or above brands offer you a wide
variety of trendy and fashionable shoes. You could be sure to acquire stone &
pearl worked sandals best suited to your occasion and kids shoes are also
available in different colours.
3) Long and durable:
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Branded shoes are really meant for longevity. Due to its longevity and durability
branded shoes are preferred by those who dont believe in frequent changing of
shoes.
4) Padded Layers to provide comfort:
Branded shoes also provide the customers with padded layers in the shoes in order
to provide much more comfort than other shoes.
5) Incredible range:
Branded shoes also provide incredible range of shoes to there customers so, that
they can have a variety of choice.
Many Indian consumers now spend as much on footwear as on apparel and change their
shoes for different occasions, helping expand footwear range from formals, casuals and
home wear to weddings, monsoons, clubwear, sportswear, adventure, beachwear and
lounge wear. They have also helped thefootwear industry almost double in the past five
years to an estimated Rs 20,000 crore and prompted retailers to widen their footprint with
some urgency.
2.3 Factors Affecting Demand for Shoes:
As a retailer, the first rule is to understand the triggers for purchasing your product.
Knowing the factors affecting demand for shoes enables you to respond more quickly to
the needs of the market.
Below are the common factors affecting demand for shoes:
1) Price.:USA consumers are extremely price conscious and value driven. Four out
of every ten pairs of shoes is sold at a discount. The essence of consumers
demand response is to buy less at high prices and more at lower prices.Consumers
are generally price-conscious whenbuying shoes:they often come to a store with
a threshold price (say $150) and then they look for a pair within their budget and
best fits their criteria. Others even select low-priced items to be able to buy
several pairs, without going above their budget. With the advent of discount shoe
stores, even branded shoes can be bought at significant discounts. Unless you are
catering to high-income market where clients buy several Manolo Blahniks or
http://economictimes.indiatimes.com/topics.cms?search=footwear%20industryhttp://www.powerhomebiz.com/vol136/shoe.htmhttp://www.powerhomebiz.com/vol136/shoe.htmhttp://economictimes.indiatimes.com/topics.cms?search=footwear%20industry -
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Jimmy Choo shoes at a single purchase, you need to carefully check how your
market is responding to your prices.
2) Demographics. The characteristics and size of the population also impacts the
demand for shoes. Heavily populated areas like cities have greater demands for
shoes relative to smaller towns.
The demographics of the area surrounding your store also impact the selection of
your merchandise. If your store is located in the beach area, you need to stock up
on sandals, flip-flops and other must-havebeach shoe items. If you are located in
the middle of the busy downtown area or business section of your town, you may
find that corporate and formal shoes are in greater demand relative to other shoe
types.
3) Changes in Disposable Income. Income dictates the choice and frequency of
purchase of shoes. A family with increasing incomes may find itself having more
money available for the purchase of shoes. A family with shrinking income,
however, mayfind shoepurchase at the bottom of their priority.
For a high-income area, you can expect a strong demand for brand names,
particularly high-end types of shoes. Low-income areas are more likely to be
price-conscious: your customers will demand good quality shoes for lower prices.
4)
Weather.Weather is a major determinant in the selection and choices of shoes.Sandals and thongs see a surge in popularity during the hot summer months, while
boots are in great demand during the colder months. Your inventory needs to take
into account the seasons in buying your inventory.
5) Fashion Trends.Fashion dictates what sells for shoes. The fashion runways exert
heavy influence on what will be seen on the shelves of shoe stores. Fashion
creates demand for the current must have items: it can be clogs the past season
and ballet shoes the following season. Hence, it is critical to be on the lookout for
the next fashion must have item and make sure that you will be able to cater to the
needs of the fashionistas. The drawback, of course, is when you overstock on a
particular style when the fashion trends have already moved to the next must have
shoes.
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6) Target market. Your target market specifically their age and buying power --
also shapes the look, feel, styles and product offerings of your shoe store. Baby
boomers (those born from 1946 to 1964) as well as older members of the
Generation Y (born from 1977 to 1994) typically have greater wealth, and can
therefore, afford to buy more expensive shoes. Today s younger generations
including teenagers have greater spending money (e.g. parents credit cards, higher
allowances) and can afford to shop shoes for themselves.
7) Economic Factors.The shoe industry typically follows the volatility of economic
swings and downturns. A surging economy often leads to good sales, while sales
may take a nosedive during economic recessions and bust.
2.4 Marketing Mix2.4.1 Product
Features of shoes
Pores in the pads, so that the fragrance can move upward
Liquid with different fragrances (mild & strong)
Acupressure in built in the pad
Magnetic pads- to control the blood pressure
Different color & designs
Refilling of the fragrance in the pads
Range for male, female, children.
Light weight
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Types Of the Product
Formal shoes:-
Brands has a wide variety of formal shoes starting from Rs. 1445 onwards. These shoes
are light in weight, comfortable and attractive.
Casual shoes:-
Branded casual shoes are more in demand among the youths. They provide good quality,
comfort and classic look to their customers. These shoes are available for Rs.1100
onwards. Shoes are available in full size from 1 to 13.
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Athletic shoes:-
These shoes are beautifully designed and they provide ankle coverage, lightweight and
durability to their customers. Shoes are available for Rs.1500 onwards.
Trekking shoes:-
Trekking shoes are the most known shoes in the market. These shoes have excellent foot
grip. They also provide good cushioning and deep treaded sole for all terrains, dust, mud,
ice, water. These shoes are available for Rs 1600 onwards
Narrow edge shoes:-
http://www.bigshoebazaar.com/showprod.php?prcd=3647&sp=http://www.bigshoebazaar.com/showprod.php?prcd=7738&sp=http://www.bigshoebazaar.com/showprod.php?prcd=2742&sp=http://www.bigshoebazaar.com/showprod.php?prcd=3647&sp=http://www.bigshoebazaar.com/showprod.php?prcd=3647&sp= -
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Narrow edge shoes are very in now days. These are easy pointy shoes made out of swed
leather, which looks accurate at normal distance. They are not as difficult to walk in as it
looks. These shoes are available for Rs. 1700 onwards.
Sandals:-
These sandals are stylish in design with fantastic colours option, well padded soles and
great grip. The company uses smooth and exotic leather for making of this shoe. They are
available for Rs. 700 onwards.
2.4.2 Price
Price of shoes is totally based on the relative prices of the other available brands in the
market
Lakhani
Action
Liberty
Bata
M & B
Nike
Reebok
http://www.bigshoebazaar.com/showprod.php?prcd=6667&sp=http://www.bigshoebazaar.com/showprod.php?prcd=6667&sp=http://www.bigshoebazaar.com/showprod.php?prcd=6667&sp= -
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Adidas
Red tape
Lomani
Wood land
Puma
Pricing Strategy
Out pricing polices will be based on value based pricing and competitive based pricing,
We wont be using price skimming technique as it is only for the technical products. Since
our quality of product is good and we have number of different features provided , there
is in the price ranges from 1500 to 5000.
Segment wise classification of price ranges in the mens footwear segments:
Segments Price Ranges in Rs % of growth
Mass market 185700 60% (Liberty Bata)
Economy market 700- 1000 30% (Bata Liberty)
Sports market 10003000 7% (Nike Adidas)
Premium leathers 3000- 5000 5% (Charles and Keith)
Luxury 10000- 50000 1% (Gucci Louis Vuitton)
2.4.3 Place
Where the products are locketed:
Headquarters in delhi supported by multiple manufacturing and development units in
states like-
Rajasthan.
Uttar Pradesh
Daman etc
No. of executives are customer geographies with the purpose of creating and
nurturing channel partners as well as customer relationship.
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Market Coverage
Targeting 70%of total customers
Mainly outlets in urban and sub urban areas
They have their individual stores as well as available at big shopping malls and
departmental stores selling shoes allover the world or at national level. for an example
Nike has more than 20,000 retailers in 200 countries. They sell their products through
individuals, auxiliaries and licensees. Production units, operational units and customer
services are in all over the nation.
2.4.4 Promotion
Advertising
Posters and Hoardings
Visual media
Printed( Newspapers, magazines )
Radios(All FM radio channels.)
Public Relations
follow CRM ( customer relation management ) techniques
corporate social responsibility.
2.5 Segmentation Procedure
SegmentA market segment consists of a group of customers who share a similar set
wants.
The marketer does not create the segments; the marketers task is to identify the segments
and decide which one(s) to target. Segment marketing offers several benefits over mass
marketing. All the branded shoe making company believe that they can create a more
fine-tuned product or service offering and price it appropriately for the target segment.
2.5.1 Basis Of Segmentation
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1) Geographic Segmentation : Calls for dividing the market into different
geographical units, such as, nations, states, regions, cities or neighborhoods. They
will be operating basically in the Urban and Suburban areas and tend to slowly
and steadily expand business.
2) Demographic Segmentation : In this the market is divided into groups on the
basis of variables such as age, family size, family life cycle, gender, income ,
occupation, religion, generation, nationality and social class. They are basically
catering to children above 15years of age and adults.
3) Psychographic Segmentation : In psychographic segmentation, buyers are
divided on the basis of lifestyle or personality or values. People within the same
demographic group can exhibit very different psychographic profiles. Keeping the
aforesaid in view we have laid special emphasis on the attitudes, interests and
activities. Moreover we have tried to analyze the different personality traits of the
individuals surveyed. For instance youngsters wish to go in for more abstract
designs and peculiar fragrances. They believe in the notion to be
DIFFERENT!!!! Office going ladies want something smart and comfortable
because they have to do all the chores (of the house as well as of the office ).
Office going males want something very comfortable and a very strong fragrance
because they have to wear the same footwear all day long.
4) Behavioral Segmentation: Here the buyers are divided into groups on the basis
of their knowledge of, attitude toward, use of, or response to a product. Like many
marketers I also believe that behavioral variablesoccasions, benefits, user status,
usage rate, loyalty, buyer- readiness stage, and attitude are the best starting points
for constructing market segments. I have designed the questionnaire keeping in
mind the above parameters.
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Chapter 3
THEORITICAL FRAMEWORK
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3.1 Promotion
Promotion is one of the four elements of marketing mix (product, price, promotion,
place). It is the communication link between sellers and buyers for the purpose of
influencing, informing, or persuading a potential buyer's purchasing decision.
The following are two types of promotion:
1. Above the line promotion: Promotion in mass media (e.g. TV, radio, newspapers,
internet, mobile phones, and, historically, illustrated songs) in which the
advertiser pays an advertising agency to place the advertisement
2. Below the line promotion: All other promotion. Much of this is intended to be
subtle enough for the consumer to be unaware that promotion is taking place. E.g.
sponsorship, product placement, testimonials, sales promotion, merchandising,
direct mail, personal selling, public relations, trade shows
The specification of five elements creates a promotional mix or promotional plan. These
elements are personal selling, advertising, sales promotion, direct marketing, and
publicity .A promotional mix specifies how much attention to pay to each of the five
subcategories, and how much money to budget for each. A promotional plan can have awide range of objectives, including: sales increases, new product acceptance, creation of
brand equity, positioning, competitive retaliations, or creation of a corporate image.
Fundamentally, however there are three basic objectives of promotion. These are:
1. To present information to consumers as well as others
2. To increase demand
3. To differentiate a product.
There are different ways to promote a product in different areas of media. Promoters use
internet advertisement, special events, endorsements, and newspapers to advertise their
product. Many times with the purchase of a product there is an incentive like discounts,
free items, or a contest. This is to increase the sales of a given product.
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3.2 Promotional Mix
It is not enough for a business to have good products sold at attractive prices. To generate
sales and profits, the benefits of products have to be communicated to customers. In
marketing, this is commonly known as "promotion".
Promotion is all about companies communicating with customers.
A business' total marketing communications programme is called the "promotional mix"
and consists of a blend of advertising, personal selling, sales promotion and public
relations tools. In this revision note, we describe the four key elements of the promotional
mix in more detail.
It is helpful to define the four main elements of the promotional mix before considering
their strengths and limitations.
(1) Advertising
Any paid form of non-personal communication of ideas or products in the "prime media":
i.e. television, newspapers, magazines, billboard posters, radio, cinema etc. Advertising is
intended to persuade and to inform. The two basic aspects of advertising are the message
(what you want your communication to say) and the medium (how you get your message
across)
(2) Personal Selling
Oral communication with potential buyers of a product with the intention of making a
sale. The personal selling may focus initially on developing a relationship with the
potential buyer, but will always ultimately end with an attempt to "close the sale".
(3) Sales Promotion
Providing incentives to customers or to the distribution channel to stimulate demand for a
product.
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(4) Publicity
The communication of a product, brand or business by placing information about it in the
media without paying for the time or media space directly otherwise known as "public
relations" or PR.
3.3 Advantages & Disadvantages of Promotion
Advantages
Sales promotions have a significant effect on the behaviour of consumers and trades
people. Such promotions can bring in more profits for the manufacturers because they
permit price discrimination.
1. Price discrimination:
Producers can introduce price discrimination through the use ofsales promotions. They
can charge different prices to different consumers and trade segments depending on how
sensitive each segment is to particular prices.Coupons, special sales events, clearance
sales and discounts are examples to explain the phenomenon.
Often such price discrimination are offered in specific cities in the country,Bajaj Auto
Ltd. started the scheme on 20th august 2001, where by if you buy a Bajaj Spirit two-
wheeler you get Rs.3000/- off, valid only in Ahmedabad.
2. Effect on consumer behaviour:
As sales promotions are mostly announced for a short period, customers may feel a sense
of urgency and stop comparing the alternatives. They are persuaded to act now rather
than later.With every 500g pack of Tang, you get a free Tang glass. Offer valid only till
stocks last.
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3. Effect on trade behaviour:
Short-term promotions present an opportunity and encourage dealers to forward buy. This
forward buying ensures that retailers wont to go out of stocks. As dealers have more
than the normal stocks, they think it advisable to advertise in local media, arranged
displays and offer attractive promotion deals to consumers. These actions help in
increasing the store traffic. Buy 2 dozen shampoo sachets & get 2 sachets free.
4. Regional Differences:
The South is generally characterised by greater degree of going out and people tend to
drink outside the house. The Tamilian, consumer in particular, is value oriented, rational
and looks up to film stars, while the Keralite is more international in his outlook. The
Bangalorean is as Cosmopolitan as his Mumbai or Delhi counterpart. Such factors have
to be taken into consideration while providing incentives to the customers.
Disadvantages
While sales promotion is a powerful and effective method to produce immediate short
term positive results, it is not a cure for a bad product or bad advertising. In fact, a
promotion is speed up the killing of a bad product.
1. Increased price sensitivity
Consumers wait for the promotion deals to be announced and then purchase the product.
This is true even for brands where brand loyalty exists. Customers wait and time their
purchases to coincide with promotional offers on their preferred brands. Thus, the routine
sales at the market price are lost and the profit margin is reduced because of the discounts
to be offered during sale-season.
The Diwali Bonanza Offers on electronic goods.
2. Quality image may become tarnished:
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If the promotions in a product category have been rare, the promotions could have a
negative effect about its quality image. Consumers may start suspecting that perhaps the
product has not been selling well, the quality of the product is true compared to the price
or the product is likely to be discontinued because it has become outdated.
The Smile Powder offer of Buy 1 and get 2 free went on and on. Ultimately people
stopped asking for the product as the on-going sales promotion strategy made the
customers perceive it to be a cheap and an inferior product.
3. Merchandising support from dealers is doubtful:
In many cases, the dealers do not cooperate in providing the merchandising support nor
do they pass on any benefit to consumers. The retailer might not be willing to give
support because he does not have the place, or the product does not sell much in his shop,
or may be he thinks the effort required is more than the commission/benefit derived.
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Chapter - 4
RESEARCH METHOLOGY
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4.1 Reseach & Sampling
Research problems- A Study On Consumer Preference For Branded Shoes in Surat
cityResearch Methodology- Exploratory method
Sampling Frame - In our survey report General Public of SURAT City
is a sampling frame
Sampling Methods- Convenience sampling
Sample Size - 100
Primary Data - Interview through Questionnaire
While deciding about the sample of the project, it is required from the researchers point
to pay attention to these under mentioned points:
Sample Units: A decision has to be taken concerning a sampling unit before selecting
a sample, sampling unit may be a geographical one such as state, district, village Etc.
so in this research sampling unit is Surat City.
Source of data:Data required for the study was collected through primary sources
i.e. Market Survey and the market area is Surat.
Sampling size: This refers to the no. of items to be selected from the universe to
constitute a sample. This is a major problem before the researcher. The size of sample
should neither be excessively large not too small, it should be optimum. This size of
population must be kept in view for this also limits the sample size .Sample size in
this research is 100.
Instruments Used
Primary data collected through sample survey from the selected elements in malls and
super markets and college. So for this purpose I have used the most popular tool of
primary data collection through direct communication with respondents. The tools I used
are questionnaires.
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4.2 Method Of Data Collection
Actually data is of two kinds which are following-
Primary Data: Primary data are those, which are collected afresh and for the first
time and this happen to be original in character.Secondary Data: Secondary data are those data which have already been collected by
someone else and which have already been used as per required.
e.g. Internet
4.3 Project Objective
The research study tends to follow and achieve specific objectives.
To study which branded shoes is mostly preferred by people as per their choices.To know the buying behavior of Surat city people regarding choices among various
branded shoes.
To find out factor influencing the people at the time of purchasing branded shoes
Quality, Durability, Variety, Price, and Uses.
4.4 Limitations Of The Study
While surveying I encounter with some problems like-
A survey should involve a larger sample size otherwise the findings of the survey can
not be generalized.
But a larger sample size may increase the time and cost of collecting the primary data
with the help of Questionnaire.
Many of the respondents were not willing to fill the questionnaire.
Another problem which I face was that people were hesitating to give information
about their views freely.
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Chapter - 5
DATA ANALYSIS
FINDINGS
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5.1 Data Analysis and Interpretation
Q-1 Which brand you prefer?
Brand Adidas Nike Reebok Action AnyOthers
No.of
respondent
28 16 39 11 6
Interpretation:
As we can see in the respondent would like to prefer Reebok, because it
has build the good reputation and brand name in this shoe making
industry , Reebok has brand name thats why people of Surat willing to
prefer Reebok. 39% of respondent is prefer Reebok.
The 2nd most preferable brand is Adidas. There is competition to Reebok
is by Adidas 28% of respondent prefer Adidas.
Nike is also one of reputed company ,16% of respondent prefer Nike.
Adidas
28%
Nike
16%
Reebok
39%
Action
11%
Any Others
6%
Which brand do you prefer?
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Action stands at least among previous company,
6% of respondent prefer any other which are not in the list.
Q-2 Are the respondent satisfy with the quality of preferred brand?
Satisfaction No. of respondent
Satisifed 89
Unsatisfied 11
Interpretation:
Almost 89% of respondent are satisfied with their preferred brand ,that
means respondent are getting the quality and they are not disappointed in
the matter of quality by the companies. The companies are very conscious
about good quality of the product.
11% are not satisfied with the quality preferred brand.
Satisifed
89
Unsatisfied
11
0 20 40 60 80 100
Satisifed
Unsatisfied
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Q-4 What if the price of the preferred brand increases will they
purchase again?
Brands No. of respondent
Same brand 60
Cheaper brand 23
Any other brand 17
Interpretation:
60% of the respondent are loyal towards their preferred brand,that means
they do not want any change in their preferred brand.
23% of the respondent will prefer cheaper brand, because they are price
conscious. if they are allowed to choose brand at low price, they will
purchase cheaper brand than the preferred brand.
17% respondent said they will purchase shoe from different brand.
Samebrand, 60
Cheaperbrand, 23
Anyotherbrand, 17
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Q-5 How do they consider the importance of branded shoes?
Factors no of Respondent
Durability 36
personality 23
comfort 22
style 11
price 8
Interpretation:
In this 36% of the respondent are vary considered branded shoes for the
high durability, this respondent think that branded shoes are more
durable than non-branded.23% of respondent think that branded shoes are wore for the personality,
this respondent feel that branded shoes increases their image.
22% of respondent prefer branded shoe for comfort, they .
11 % of respondent prefer branded shoe for style.
8% of respondent prefer branded shoe for style price.
0
5
10
15
20
25
30
35
40
36
23 22
11 8
Durability
personality
comfort
style
price
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Q-6 what factor influence you to go for a particular brand?
Factors No.of respondent
Quality 58
Price 21
Durability 16
Promotion 5
Interpretation:
In this 58% of respondent are influenced by quality factor of branded shoe,
Where as 21% of respondent are influenced by price factor,
16% of respondent are influenced by durability factor,
5% of respondent are influenced by promotion factor. It is also found that
the advertising done by companies, it is not sufficient according to the
customers.
none of the respondent are influenced by variety factor.
Quality
Price
Durability
Promotion
variety
58
21
16
5
0
Quality Price Durability Promotion variety
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Q-7 Do you normally switch over brand?
Categories No.of respondent
Yes 72
No 18
Interpretation:
Yes they do,72% of respondent usually switch the brand, they would like
to change in the branded shoe.
Rest 18% of respondent do not want to change their preferred brand.
0
10
20
30
40
50
60
70
80
Yes
72
No
18
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Q-8 Does the advertising play any role in selection of brands of shoe?
Categories No. of respondent
Yes 68
No 32
Interpretation:
68% of respondent said yes, according to them Advertisement plays a
crucial role while selecting brands of shoe ,
32% of respondent do not agree that advertising plays any role while
selecting brands of shoe.
Yes
68
No
32
0 20 40 60 80 100 120
Yes
No
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Q- 9 What kind of promotion tool they prefer?
Promotion Tool No.of respondent
Buy 1 Get 1 38
Discount 32
Lucky coupon 18
Free gift 12
Interpretation:
38% of respondent want to prefer buy 1 get 1 scheme, according to them
this is very beneficial scheme for them.
32% of respondent want discount scheme in branded shoes, thats why
during sale season sales of branded shoe increases.
18% of respondent want lucky coupon.
12% of respondent want free gift with branded shoe.
0
5
10
15
20
25
30
35
40
38
32
18
12
Buy 1 Get 1
Discount
Lucky coupon
Free gift
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Q-10 Are you willing to buy the preferred brand at lower price with
negligible damage?
Categories No.of respondent
Yes 54
No 46
Interpretation:
54% respondent willing to buy preferred brand at low price with negligible
damage,46%of respondent do not want to buy preferred brand at low price with negligible
damage, they are quality conscious towards the brand.
Yes No
54
46
Are you willing to buy the preferred brand at lower price with
negligible damage?
Yes No
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Q-11 Is there any impact of celebrity on your purchase of sports shoe?
Categories No.of respondent
Yes 77
No 23
Interpretation:
77% of respondent said that yes celebrity impact a lot on purchase of
sports shoe, sports person are the influencer to the consumer, consumer
purchase sports shoe taking into consideration the brand image of sports
person.Celebrities have a special impact in the mind of the consumers
that affects the purchasing sense of consumers.
23 % of respondent said that celebrity does not impact while purchasing
sport shoe.
Yes77
No23
0 20 40 60 80 100 120
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Q-12 Will you purchase another brand of same quality with less price?
Categories No.of respondent
Yes 64
No 36
Interpretation:
64% of respondent will choose another brand of same quality with less
price
36% of respondent will not purchase another brand of same quality with
less price.
Yes
64
No
36Yes
No
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Q-13 Do you think weight is a factor for choosing brand.
Categories No.of respondent
Yes 68
No 32
Interpretation:
68% of respondent have said that yes weight is a factor for choosing brand.
Most of the users preferred to wear lighter shoe.
32% of respondent have said no.
Yes 68
No 32
0 10 20 30 40 50 60 70 80
Yes
No
Do you think weight is a factor for choosing brand ?
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5.2 Research finding:
After assessing the overall market scenarios what came in picture was
As follows:
Consumer reactions suggests that Reebok is the market leader among all its close
counterparts in the branded shoe and apparel segments.
People are still expecting some thing more from Reebok.
Adidas is chasing its position most aggressively so now it requires maintaining its
position with new stuff.
The customers want quality of the product so that durability of the product is the
can be maintained.
The customers normally switch over to the brand, they will purchase that brand of
shoe which they consider as comfort and price.
Reasons being its restrictive manufacturing in India, and the cost of the products
are not affordable as compared to European and U.S market.
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Chapter 6
Suggestions
Recommendation
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Suggestions & Recommendation:
The company must ensure that promotional schemes are distributed properly by
the distributors.
Sales promotion schemes are important to influence the consumer. The retailer
was dissatisfied by the promotional schemes of the company
Companies should focus more on kids range.
Conclusion:
From the field-study conducted at the showrooms and colleges located at Surat
city, I am able to conclude that people buy branded shoes mostly because of
comfort and they mostly go for the quality & brand value of the product.
The product quality & comfort along with style & promotional strategies of using
sports celebrities as their endorser are helpful to gain the significant market share.
Reebok positions itself as fitness and comfort providing good shoe manufactures.
Nike and Adidas Positions itself as a producer of designer and stylish sports
performance brand
In my Marketing research I found that the demand of is going to increase day by
day. The Shoe making companies should participate in advertising to acquire asmuch benefits as possible, thus competing successfully with other operators.
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Bibliography
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Annexure
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QUESTIONNAIRE
Dear Respondent,
I am a student of NAVNIRMAN INSTITUTE OF MANAGEMENT,
Surat, conducting a survey for my project preparation, as the assignment of partial
fulfillment the winter project of SEM-VI on A Study On Consumer Preference For
Branded Shoes,which wil l help in analyzing the preference strength for Addidas
Shoes. I assure you that the information given by you are strictly used for academic
purpose only. I request you to help me in gathering required information by filling up the
following information.
I am greatly thankful for your co-operation.Rajesh Jain
Q.1 Which brand you prefer?
a) Adidas b) Nike
c) Reebok d) Action
e) Any other
Q.2 Are you satisfied with the quality of preferred brand?
a) Yes b) No
Q.3 Are you satisfied with the price range of preferred brand?
a) Yes b) No
c) No comment
Q.4 If the price of your preferred brand increases will you purchase again?
a) Same brand b) Cheaper brand
c) Any other brand
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Q.5 how do you consider the importance of branded shoes?
a) Comfort b) Price
c) Durability d) style
e) Personality
Q.6 what factors influence you to go for a particular brand?
a) Quality b) Durability
c) Price d) Variety
e) Promotion
Q.7 Do you normally switch over the brand?
a) Yes b) No
Q.8 does the advertising play any role in selection of brands of shoes?
a) Yes b) No
Q.9 what kind of promotional tool you prefer?
(a) Lucky coupon (b) Free gift
(c) Discount (d) Buy one get one free
Q.10 Are you willing to buy the preferred brand at lower price with negligible damage?
(a) Yes (b) No
Q.11 Is there any impact of celebrities on your purchase of sport shoes?
(a) Yes (b) No
Q.12 Will you purchase another brand of same quality with less price?
(a) Yes (b) No
Q.13 Do you think weight is a factor for choosing brand?
(a) Yes (b) No
Q-14 Give your Suggestion.
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____________________________________________________
Pesonal Details:
Name : ____________________________
Residential Area : _________________________________
Contact no. : _________________
Email address: ________________________________________
Gender : Male Female
Age : Below 18 yrs 1824 yrs
2530 yrs 3140 yrs
Family income: Below 5, 00,000 5, 00,000-9, 99,999
10, 00,000-14, 99,999 Above 15 Lakh
Occupation : Self-employed Housewife
Businessman/Businesswoman Student
Government Employee Private Enterprise Employee