1MGR Recruiter Denise Hollenbach RESUME (1)

2
DENISE HOLLENBACH, BUSINESS HR MGT ROANOKE, VA 24019 MOBILE 540-855-0435 –Text [email protected] OBJECTIVE: HR Manager to provide strategic support and facilitate Human Resource leadership to company. A manager to serve as consultant to staff and management in the application of best HR practices for operations on a daily basis. Responsible for providing client groups with strategic consulting on people programs, organization development and other HR-specific or business initiatives. Analyzes people related metrics, trends and root causes to develop solutions that balance HR risks and cost management throughout an organization. HR liaison for the facilitation of HR groups and implements corporate driven initiatives. ACCOMPLISHMENTS Increased active volunteers from 200 to 2000 plus for the state of Virginia. Influenced volunteer programs to award winning state with 4 National Trophies. Instituted state award system for DAV (Disabled American Veterans) and DAVA (Disabled American Veterans Auxiliary) for individual members. Designed work tasks for Volunteer Manager position and Lead Medical Secretary Transcriber position. Created desk manuals for Program Manager, Medical Secretary Transcriber, Office Manager and Bookkeeping positions. Updated HRIS records to improved system. Supervised the evaluation and classification of job positions. Updated position descriptions and tasks as personal work for manager. PROFESSIONAL EXPERIENCE: Program Manager/Recruiter for Volunteers to DAV for DSC Committees Disabled American Veterans (DAV), Department of Virginia 01/2010-present Organized one of the largest US veteran volunteer groups (in the state) to help/assist state veterans with valued savings to Virginia of $4,000,000+ a year with four trophies. Led volunteers within 42 Chapters and 23 Units in Virginia through verbal and written correspondence. Mediated for conflicts and complaints with volunteers. Prepared 5 analysis reports on volunteer efforts for conventions and conferences. Increased reporting from 11% to 95% in 6 years and four National trophy awards for these efforts. Excellent with knowledge of State and Federal employment laws. Release of Information Analyst and Fee Basis Analyst – Contract Positions Department of Veterans Affairs Medical Center 09/2008-12/2009 Medical Language Specialist

Transcript of 1MGR Recruiter Denise Hollenbach RESUME (1)

Page 1: 1MGR Recruiter Denise Hollenbach  RESUME (1)

DENISE HOLLENBACH, BUSINESS HR MGTROANOKE, VA 24019

MOBILE 540-855-0435 –Text [email protected]

OBJECTIVE: HR Manager to provide strategic support and facilitate Human Resource leadership to company. A manager to serve as consultant to staff and management in the application of best HR practices for operations on a daily basis. Responsible for providing client groups with strategic consulting on people programs, organization development and other HR-specific or business initiatives. Analyzes people related metrics, trends and root causes to develop solutions that balance HR risks and cost management throughout an organization. HR liaison for the facilitation of HR groups and implements corporate driven initiatives.

ACCOMPLISHMENTS Increased active volunteers from 200 to 2000 plus for the state of Virginia. Influenced volunteer programs to award winning state with 4 National Trophies. Instituted state award system for DAV (Disabled American Veterans) and DAVA (Disabled American Veterans

Auxiliary) for individual members. Designed work tasks for Volunteer Manager position and Lead Medical Secretary Transcriber position. Created desk manuals for Program Manager, Medical Secretary Transcriber, Office Manager and Bookkeeping

positions. Updated HRIS records to improved system. Supervised the evaluation and classification of job positions. Updated position descriptions and tasks as personal work for manager.

PROFESSIONAL EXPERIENCE: Program Manager/Recruiter for Volunteers to DAV for DSC CommitteesDisabled American Veterans (DAV), Department of Virginia 01/2010-present

Organized one of the largest US veteran volunteer groups (in the state) to help/assist state veterans with valued savings to Virginia of $4,000,000+ a year with four trophies.

Led volunteers within 42 Chapters and 23 Units in Virginia through verbal and written correspondence. Mediated for conflicts and complaints with volunteers. Prepared 5 analysis reports on volunteer efforts for conventions and conferences. Increased reporting from 11% to 95% in 6 years and four National trophy awards for these efforts. Excellent with knowledge of State and Federal employment laws.

Release of Information Analyst and Fee Basis Analyst – Contract PositionsDepartment of Veterans Affairs Medical Center 09/2008-12/2009

Medical Language Specialist Self-Employed Medical Transcriber for online vendor MedQuist 08/2000-09/2008

Lead Secretary/Transcriber for Medical TranscriptionValley Gastroenterology of SW, VA, PC 02/1997-08/2000

Medical Transcription Secretary – Lewis-Gale ClinicRetail Cashier/Nutrition Consultant – Eden Way Nutrition CenterClaims Benefit Analyst – Hospital/Medicare/Dental/Major Medical - Trigon Blue Cross and Blue Shield of VAOffice Manager/Administrative Assistant – Ooltewah Plumbing Company

EDUCATION:Bachelor of Science in Business-HR Management 05/2013Western Governors University, Salt Lake City, UT

CERTIFICATIONS SHRM Assurance of Learning Assessment 05/2013 / Member of Roanoke Society for Human Resource Management (SHRM).