1_Introduction to Work Measurement_Time Study
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Transcript of 1_Introduction to Work Measurement_Time Study
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Introduction to
Work Measurement
This discusses the work measurement
techniques and the uses of each technique.
The techniques will help the analysts
establish standard times.
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Work Measurement
Work measurementis the application of
techniques designed to establish the time for a
qualified worker to carry out a task at a definedrate of working(ILO, 1992).
The result of the work measurement is
standard time.
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Purposes of Work Measurement
(1/2)
Work Measurement can be used in investigating,
reducing, and subsequently eliminating
ineffective time, that is the time during which no
effective work is being performed, whatever the
cause.
Work measurement can provide management
with a means of measuring the time taken in the
performance of an operation or series ofoperations in such a way that ineffective time is
shown up and can be separated from effective
time.
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Purposes of Work Measurement (2/2)
Work measurement can be used to set standard
times for carrying out the work, so that, if any
ineffective time does creep in later, it will
immediately be shown up as an excess over the
standard time and will thus be brought to theattention of the management.
Work measurement reveals the management
itself and the behavior of the workers.
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Work MeasurementTHE USE OF WORK MEASUREMENT:
In the process of setting standards it may be necessary to use
work measurement (1/3):
To compare the efficiency of alternative methods. Other
conditions being equal, the method which takes the least timewill be the best method.
To balance the work of members of teams, in association with
multiple activity charts, so that, as nearly as possible, each
member has a task taking an equal time to perform.
To determine, in association with worker and machine multiple
activity charts, the number of machines an operative can run.
The time standards, once set, may be used.
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Work MeasurementTHE USE OF WORK MEASUREMENT:
In the process of setting standards it may be necessary to use
work measurement (2/3):
To provide the basis for production planning and control forthe choice of a better layout and for the process planning, and
for establishing just-in-time inventory control systems.
To provide information that can enable estimates to be made
for tenders, selling prices and delivery dates.
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Work MeasurementTHE USE OF WORK MEASUREMENT:
In the process of setting standards it may be necessary to use
work measurement (3/3):
To set standards of machine utilization and labor performancewhich can be used for any of the above purposes and as a
basis for incentive schemes.
To provide information for labor-cost control and to enable
standard costs to be fixed and maintained.
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Work Measurement
The following ways can be used to measure and
establish standard times.
Time Study Work Sampling
Standard Data
The Fractioned Professional Estimate
Predetermined Standard Times
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TIME STUDY
Time study is the most versatile and most widely used
technique for measuring work in industry.
TIME STUDY is used to determine the time required by aqualified and well-trained person working at a normal
pace to do a specified task.
It is used to measure work.
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Uses of Time Study
- It originally had its greatest application in connection with wage
incentives;
Used for purposes including:
1. Determining schedules and planning work.
2. Determining standard costs as an aid in preparing budgets.
3. Estimating the cost of a product before manufacturing it; Such
information is of value in preparing bids and in determiningselling price.
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Uses of Time Study
- It originally had its greatest application in connection with wage
incentives;
Used for purposes including:
4. Determining machine effectiveness, the number of machineswhich one person can operate, and as an aid in balancing
assembly lines and work done in conveyor.
5. Determining time standards to be used as basis for the
payment of a wage incentive to direct labor and indirect labor.
6. Determining time standards to be used as a basis for labor
cost control.
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Time Study Equipment
The equipment needed for time study consists of a timingdevice and an observation board.
Decimal Stop Watches and Electronic Timers
The stopwatch and theelectronic timer are the
most widely used timing
devices for a time study.
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Decimal Minute Watch
-It has 100 divisions on its
face, and each division is
equal to 0.01 minute, that
is a complete sweep of the
long hand requires one
minute.The small dial on the watch
face has 30 divisions, each
of which is equal to one
minute. Therefore, for
every full revolution of the
sweep hand, the small
hand moves one division,
or one minute.
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Electronic Stopwatch
- It provide resolution to0.001 second and an
accuracy of 0.002
percent. They weigh
about 4 ounces and areabout 4x2x1 inches in
size. They permit timing
any number of individual
elements, while also
counting the total elapsed
time.
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Time Study Equipment
Video CamerasIt is ideal for recording operators methods
and elapsed time. The analysts can record
exact details of the method used and can
then assign normal time values, anywayrecorded films can be reviewed at the
analysts convenience.
Standards can be established by projecting
the film at the same speed that the pictureswere taken and then performance rating the
operator. Because of all the facts are there,
observing the videotape is a fair and
accurate way to rate performance.
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Time Study Equipment
Observation boardA lightweight board, slightly larger than the observation
sheet, is used to hold the paper and the stopwatch.
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Time study requires direct
observation, thus the time study
board should be brought by the
observer to the operation
conveniently.
It should be light, easy to handle
so as not to harm the hand, butstrong to provide a suitable
backing for the time study form.
The board should be slightly largerthan the study forms but must
have a shape that allow the
observer for comfortable fit and
ease of writing while it is being
held.
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Time Study Equipment
Observation SheetA printed form with spaces provided for recording information
about the operator being studied.
This information usually includes a detailed description of the
operation, the name of the operator, the name of observer,the time, date, and place of study, also the working
condition.
The form also provide spaces for recording stop-watch
readings for each element of the operation, performance
ratings of the operator, and computations. Space may beprovided for a sketch of the workplace, a drawing of the
part, and specifications of the materials, jigs, gauges, and
tools.
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Request for a Time Study
It is not made unless an authorized person requests it.
(Usually it is the supervisor who requests that a study be
made, but the plant manager, chief engineer, production
control supervisor, cost accountant, or other member of the
organization may make such request.)
If a time standard is to be established on a new job for the
wage incentive purposes, it is to be made certain that the
operation is running satisfactorily before requesting the
study. The supervisor should also see that the operatorshave thoroughly learned the job and that they are following
the prescribed method.
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Is the Job ready for Time Study?
The time standard established for a job will not be correct
if the method for doing the job has changed, if the
materials do not meet the specifications, if the machine
speed has changed, or if other conditions of work aredifferent from those that were present when the time
study was originally made.
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Is the Job ready for Time Study?
The time study analyst should ask the following questions:
Can the speed or feed of the machine be increased without
affecting optimum tool life or without affecting the quality of
the product?
Can changes in the tooling be made to reduce the cycle
time?
Can materials be moved closer to the work area to reduce
handling time?
Is the equipment operating correctly, and is a qualityproduct being produced?
Is the operation being performed safely?
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Making the Time Study
Steps in Conducting a Time Study:
1. Select the job to be studied.
2. Obtain and record all the information available about
the job, the operator, and the working conditions.
3. Record the complete description of the method,
breaking down the operation into elements.
4. Examine the detailed breakdown to ensure that the
most effective method and motions are being used, and
determine the number of observations (sample size) for
every element.
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Making the Time Study
Steps in Conducting a Time Study:
5. Measure and record the time taken by the operator to
perform each element for the operation.
6. Rate the operators speed relative to the observersconcept of standard performance.
7. Extend the observed times to basic times.
8. Determine the allowances to be made over and above
the basic time for the operation.
9. Determine the standard time for the operation.
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Making the Time Study
The analyst should check the method used by the
operative before proceeding to the study. If the intention of
the analyst in conducting a time study is to establish time
standards, an investigation on the productivity of the
method used should be done first. This is to ensure that
the standard time conforms to standard performance.
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Making the Time Study
Work Cycle - sequence of elements which are required to
perform a job or yield a unit of production. The sequence
may sometimes include occasional elements (ILO, 1992).
Element - a distinct part of a specified job selected for
convenience of observation, measurement and analysis.
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Making the Time Study
Recording Information
All information requested in the heading of the observation
sheet should be carefully and clearly recorded.
- time studies hastily and incompletely made are of little value.
Necessary information concerning operation, part, material,
customer, order number, lot size, etc. can be obtained from
the route sheet, BOM, or the drawing of the part.
A sketch of the workplace should also be included showing
the working position of the operator and the location of
tools, fixtures, and materials.
Accurate record should be made.
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Making the Time Study
Dividing the operation into Elements andrecording description of the method
If a previous record or manual on a certain procedure is not
available, the time study analyst must observe carefully
the operations and the motions that are being performed bythe worker in accomplishing a job. He then must record all
this information to carefully break down the operation into
measurable elements.
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Making the Time Study
Reasons for Element Breakdown (1/2):1. One of the best ways to describe an operation is to break it
down into definite and measurable elements and describe
each of these separately. Elements that occur regularly are
listed first, and then all other elements that are a necessarypart of the job is described.*
2. Standard time values may be determined for the elements
of the job. Such element time standards or standard data
make it possible to determine the total standard time for anoperation.
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Making the Time Study
Reasons for Element Breakdown (2/2):
3. A time study may show that excessive time is being taken to
perform certain elements of the job or that too little time is
being spent on other elements.
4. An operator may not work at the same tempo throughout
the cycle. A time study permits separate performance
ratings to be applied on each element of the job.
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Making the Time Study
Types of ElementsEight types of elements are distinguished to aid the
analyst in breaking down the job:
1.Repetitive
2.Occasional
3.Constant
4.Variable
5.Manual
6.Machine7.Governing
8.Foreign
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Making the Time Study
Types of Elements (1/3): Repetit ive elemen t- is an element which occurs in
every work cycle of an operation.
Occasional element- is an element which does not
occur in every work cycle of an operation but which mayoccur at a regular or irregular interval/s.
Cons tant element- is an element for which the basic
time remains constant whenever it is performed.
Constant elements may be repetitive or occasional, similarly,
repetitive elements may be variable or constant.
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Making the Time Study
Types of Elements (2/3): Variable element- is an element for which the basic
time varies in relation to some characteristics of the
product, equipment or process, e.g. dimensions, weight,
quality, etc.
Manual element - is an element performed by the
worker.
Mach ine element -is an element performedautomatically by any process, physical, chemical,
otherwise that, once started, cannot be influenced by a
worker except to terminate it prematurely.
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Making the Time Study
Types of Elements (3/3): Governing element- is an element occupying a longer
time within a work cycle than that of any other element
which is being performed concurrently.
Foreign element - is an element observed which does
not form a part of the operation(s) being studied.
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Making the Time Study
Rules in Breaking down operation intoelements:
Elements should be easily identifiable, with definite
beginnings and endings, so that, once established, they
can be repeatedly recognized.
Elements should be as short as can be conveniently
timed by a trained observer.
As far as possible, element, particularly the manual
ones, should be chosen so that they represent naturallyunified and recognizably distinct segments of the
operation.
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Making the Time Study
Rules in Breaking down operation intoelements:
Manual elements should be separated from machine
elements.
Constant elements should be separated from variable
elements.
Elements which do not occur in every cycle should be
timed separately from those that do.
The length of each element may depend on the type of
operation. The tools and equipment to be used would
vary on the type of operation.
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Making the Time Study
Taking and Recording the Data
Continuous Timing (Split timing)
- the watch is started at the beginning of the study
and permits it to run until the end of the study.
Repetitive Timing (Lap Timing)
- the hands of the watch are snapped back to zero
at the end of each element.
Accumulative Timing
- permits the direct reading of the time for each
element by using two stopwatches.
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Making the Time Study
Recording the stopwatch readings
It may be difficult for the observer to do several things
in a quick succession, namely: observe the
operator, read the watch, and record the data on the
observation sheet; but it is possible after somepractice.
The general policy of carefully timing every part of the
operation should be a requirement.
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Making the Time Study
Recording the stopwatch readings
- Elements such as: change tools, blow chips out of
jig, move finished parts, lubricate die should be
considered and timed.
- Foreign elements may or may not be included in the
time standard.
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Making the Time Study
Number of Cycles to be Timed
The time required to perform the elements of an operation
may be expected to vary slightly from cycle to cycle.
Variations in time may result from things such as
difference in the exact position of the parts and toolsused by the operator; or from possible differences in
the end point of a watch reading.
Time study is a sampling process; the greater the number
of cycles timed, the more nearly the results will be
representative of the activity being measured.
F l f D t i i
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Formula for Determining
Number of Observations
Number of Cycles to be TimedInitial observations should be made to determine the number of
observations needed to establish a standard time. The
initial observations will determine the variability of the time
for each element. Statistical methods can help an analystdetermine the appropriate number observations using the
following formula with 95 percent confidence interval:
Where N= required number of observations
N= number of initial observation taken
X= individual observation times
N= 40 N(X2)(X)2 )
(X)[
2
]
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Example:
The ten initial observations to an operator working on an
element insert bolt in the rear part, lock using washer and
nut revealed:
Observation No. 1 2 3 4 5 6 7 8 9 10Observation Time
(minutes) 10 12 14 11 12 14 12 12 10 13
The number of observations at required is computed as :
X = 120; X2 = 1,458
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Example:
Using the formu la:
[N= 40 N(X2)(X)2 )(X)2]
[N= 40 10 (1458) (120)21202]
N = 20 observations
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Making the Time Study
Rating
As the time study analyst records the data, he also
evaluates the operators speed in relation to his opinion
of normal speed for such an operation.
Rating is the assessment of the workers rate of workingrelative to the observers concept of rate corresponding
to standard performance (ILO, 1992). Standard
performance is the rate of output which qualified workers
will naturally achieve without over-exertion as anaverage over the working day or shift, provided that they
know and adhere to the specified method and provided
that they are motivated to apply themselves to their
work.
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Making the Time Study
Rating
A common method is for the analyst to determine the rating
factor or the operation as a whole.
Another method is to determine a rating factor for each
element of the operation (possible when the time for
each elements are fairly long).
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Making the Time Study
Rating
The rating can be used as a factor by which the observed
time can be multiplied to give the basic time, which is the
time it would the motivated, qualified worker to carry out
the element at standard rating. A qualified worker is onewho has acquired the skill, knowledge and other
attributes to carry out the work in hand to satisfactory
standards of quantity, quality and safety.
The common scales of rating used are the 60-80, 75-100,and 100-133 scales, and the British Standard scale.
Comparable
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SCALES DescriptionComparable
walking speed
60-80 75-100 100-1330-100
Standard(mi/h) (km/h)
0 0 0 0 No activity
40 50 67 50 Very slow; clumsy, fumbling movements;operative appears half sleep, with no
interest in the job
2 3.2
60 75 100 75
Steady, deliberate, unhurried performance,
as of a worker not on piece work but under
proper supervision; looks slow, but time is
not being intentionally wasted while under
observation
3 4.8
80 100 133
100
(standard
rating)
Brisk, business-like performance, as of an
average qualified worker on piece work;
necessary standard of quality and accuracy
achieved with confidence
4 6.4
100 125 167 125
Very fast; operative exhibits a high degree
of assurance, dexterity, and coordination
of movement, well above that of an
average trained worker
5 8
120 150 200 150
Exceptionally fast; requires intense effort
and concentration, and is unlikely to be
kept up for long periods; a virtuoso
performance achieved only by a few
outstanding workers.
6 9.6
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Making the Time Study
FOUR Factors of Rating
1. Skill
2. Consistency
3. Working Conditions
4. Effort (most important)
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Factors of Rating
1. Skill
The effect of skill is minimized by timing only people who
are skilled. Operators must be fully trained in their work
classification before being time-studied.
2. Working conditionWorking conditions can affect the performance of an
operator. If employees are asked to work in hot, cold,
dusty, dirty, noisy environments, their performance will
suffer. If operators are required to lift heavy materials inthe performance of their duties, 25% more time can be
added to the time standard as an allowance. Working
conditions are not part of modern rating.
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Factors of Rating
3. Consistency
Consistency is the greatest indication of skill. The operator is
consistent when he or she runs the elements of the job in
the same time, cycle after cycle. Consistency is used to
determine the number of cycles. A consistent operator
needs to run only few parts before the cycle time is knownwith accuracy. The skill of the operator should be evident to
the time study technician, and the technicians rating of the
operator should be high.
When inconsistency is present, the technologist must takemany more cycles to be acceptably accurate in the time
study. This inconsistency tends to affect the technologists
attitude and rating of the operator in a negative way, and
the best thing to do is find someone else to study.
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Factors of Rating
4. Effort
Effort is the most important factor in rating. Effort is the
operators speed and/or tempo and is measured based on the
normal operator working at 100%. A 100% performance rating
is defined as:
Walking 264 feet in 1.00 minute or 3 miles per hour,
Assembling thirty 3/8 x 2 pins into a pinboard in 0.435
minute.
Effort can be seen easily in walking. Walking at speeds less
than 100% is uncomfortable for most people, and walking at120% requires a sense of urgency that indicates increased
effort.
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Making the Time Study
Allowances
The normal time or the basic does not include unavoidable
delays, which may not even be observed and other
legitimate lost time because watch readings of any time
study are taken over a relatively short time. Consequently,
analysts must make some adjustments or allowances to
compensate for such losses.
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Making the Time Study
Main types of Allowances
Fatigue allowances
- It provides time for the workers to recover from fatigue
incurred as a result of the job or work environment, and theseare subdivided into constant and variable fatigue allowances.
Special allowances
- It includes many different factors related to the process,equipment, and materials and are termed unavoidable
delays, avoidable delays, extra, and policy allowances.
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Types of Fatigue Allowances
Constant Allowances Personal Needs
It includes those stoppages in work necessary for
maintaining the general well-being of the employee
such as trips to the drinking fountain and the
restroom. If the general working conditions and class
of work of the employee is good, only a small
percentage of the time is needed but for employees
whose working conditions have high temperature orextreme cold, their time may be influenced by
personal delays.
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Types of Fatigue Allowances
Constant Allowances Basic Fatigue
The basic fatigue allowance is a constant to account for
the energy expended to carry out the work and to alleviatemonotony. A value of 4 percent of normal time is
considered adequate for an operator who is doing light
work, while seated, under good working conditions, with
no special demands on the sensory or motor systems
(ILO, 1957). Between the 5 percent personal needsallowance and the 4 percent basic fatigue allowance, most
operators are given an initial 9 percent constant
allowance, to which other allowances may be added, if
necessary.
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Types of Fatigue Allowances
Constant Allowances Variable Fatigue Allowance
Fatigue is not homogeneous in any respect. It ranges from
strictly physical to purely psychological or combinations of thetwo. The result is a decrease in the will to work. The major
factors that affect fatigue include working conditions,
especially noise, heat, and humidity; the nature of the work,
such as posture, muscular exertion, and tediousness; and the
general health of the worker. Although heavy manual work,and thus muscular fatigue is diminishing in industry, due to
the mechanization, other fatigue components, such as mental
stress and tediousness, may be increasing. Because not all
fatigue can be eliminated, proper allowance must be made for
the working conditions and repetitiveness of the work.
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Types of Special Allowances
Unavoidable Delays
This class of delay applies to effort elements and includes
interruptions from the supervisor, dispatcher, time study
analyst, and others; material irregularities; difficulty in
maintaining tolerances and specifications; andinterference delays where multiple machine
assignments are made.
Unavoidable delays are frequently a result of material
irregularities.
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Types of Special Allowances
Avoidable Delays
It is not customary to provide any allowance for
avoidable delays, such as visits with other operators
for social reasons, uncalled-for work stoppages, and
idleness other than rest to overcome fatigue. Whileoperators may take these delays at the expense of
output, no allowance for these breaks of work is
provided in the development of the standard.
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Types of Special Allowances
Extra Allowances
One extra allowance frequently used, especially in the
steel industry, is a percentage added to a portion or all of the
cycle time to account for the operator observing the process to
maintain efficient progress of the operation. This allowance isfrequently referred to as attention time allowance and may
cover such situations as an inspector observing tin plate
coming off the line, first helper observing the conditions of a
molten bath or receiving instructions from the melter, or a
crane operator receiving directions from the crane hooker.Without this extra allowance, such operators would find it
impossible to make the same earning as fellow employees.
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Types of Special Allowances
Policy Allowances
It is used to provide a satisfactory level of earnings for a
specified level of performance under exceptional
circumstances. Such allowances could cover new
employees, workers on light duty, and others. Theseare typically decided by management, perhaps with
union negotiations.
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Making the Time Study
Applying AllowanceStandard time is the total time in which a job should be
completed at a standard performance. Allowances are
added to the basic times as follows:
Standard time = Basic Time + (Basic Time X Allowance, in percent)= Basic time X (1 + Allowance, in percent)
An alternative approach is to formulate the allowances as a fraction of
the total workday, since the actual production time might not be
known. In that case, the expression for standard time is:
Basic Time
---------------------------------------
(1 allowance, in percent)Standard time =