1_Introduction to Work Measurement_Time Study

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    Introduction to

    Work Measurement

    This discusses the work measurement

    techniques and the uses of each technique.

    The techniques will help the analysts

    establish standard times.

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    Work Measurement

    Work measurementis the application of

    techniques designed to establish the time for a

    qualified worker to carry out a task at a definedrate of working(ILO, 1992).

    The result of the work measurement is

    standard time.

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    Purposes of Work Measurement

    (1/2)

    Work Measurement can be used in investigating,

    reducing, and subsequently eliminating

    ineffective time, that is the time during which no

    effective work is being performed, whatever the

    cause.

    Work measurement can provide management

    with a means of measuring the time taken in the

    performance of an operation or series ofoperations in such a way that ineffective time is

    shown up and can be separated from effective

    time.

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    Purposes of Work Measurement (2/2)

    Work measurement can be used to set standard

    times for carrying out the work, so that, if any

    ineffective time does creep in later, it will

    immediately be shown up as an excess over the

    standard time and will thus be brought to theattention of the management.

    Work measurement reveals the management

    itself and the behavior of the workers.

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    Work MeasurementTHE USE OF WORK MEASUREMENT:

    In the process of setting standards it may be necessary to use

    work measurement (1/3):

    To compare the efficiency of alternative methods. Other

    conditions being equal, the method which takes the least timewill be the best method.

    To balance the work of members of teams, in association with

    multiple activity charts, so that, as nearly as possible, each

    member has a task taking an equal time to perform.

    To determine, in association with worker and machine multiple

    activity charts, the number of machines an operative can run.

    The time standards, once set, may be used.

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    Work MeasurementTHE USE OF WORK MEASUREMENT:

    In the process of setting standards it may be necessary to use

    work measurement (2/3):

    To provide the basis for production planning and control forthe choice of a better layout and for the process planning, and

    for establishing just-in-time inventory control systems.

    To provide information that can enable estimates to be made

    for tenders, selling prices and delivery dates.

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    Work MeasurementTHE USE OF WORK MEASUREMENT:

    In the process of setting standards it may be necessary to use

    work measurement (3/3):

    To set standards of machine utilization and labor performancewhich can be used for any of the above purposes and as a

    basis for incentive schemes.

    To provide information for labor-cost control and to enable

    standard costs to be fixed and maintained.

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    Work Measurement

    The following ways can be used to measure and

    establish standard times.

    Time Study Work Sampling

    Standard Data

    The Fractioned Professional Estimate

    Predetermined Standard Times

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    TIME STUDY

    Time study is the most versatile and most widely used

    technique for measuring work in industry.

    TIME STUDY is used to determine the time required by aqualified and well-trained person working at a normal

    pace to do a specified task.

    It is used to measure work.

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    Uses of Time Study

    - It originally had its greatest application in connection with wage

    incentives;

    Used for purposes including:

    1. Determining schedules and planning work.

    2. Determining standard costs as an aid in preparing budgets.

    3. Estimating the cost of a product before manufacturing it; Such

    information is of value in preparing bids and in determiningselling price.

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    Uses of Time Study

    - It originally had its greatest application in connection with wage

    incentives;

    Used for purposes including:

    4. Determining machine effectiveness, the number of machineswhich one person can operate, and as an aid in balancing

    assembly lines and work done in conveyor.

    5. Determining time standards to be used as basis for the

    payment of a wage incentive to direct labor and indirect labor.

    6. Determining time standards to be used as a basis for labor

    cost control.

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    Time Study Equipment

    The equipment needed for time study consists of a timingdevice and an observation board.

    Decimal Stop Watches and Electronic Timers

    The stopwatch and theelectronic timer are the

    most widely used timing

    devices for a time study.

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    Decimal Minute Watch

    -It has 100 divisions on its

    face, and each division is

    equal to 0.01 minute, that

    is a complete sweep of the

    long hand requires one

    minute.The small dial on the watch

    face has 30 divisions, each

    of which is equal to one

    minute. Therefore, for

    every full revolution of the

    sweep hand, the small

    hand moves one division,

    or one minute.

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    Electronic Stopwatch

    - It provide resolution to0.001 second and an

    accuracy of 0.002

    percent. They weigh

    about 4 ounces and areabout 4x2x1 inches in

    size. They permit timing

    any number of individual

    elements, while also

    counting the total elapsed

    time.

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    Time Study Equipment

    Video CamerasIt is ideal for recording operators methods

    and elapsed time. The analysts can record

    exact details of the method used and can

    then assign normal time values, anywayrecorded films can be reviewed at the

    analysts convenience.

    Standards can be established by projecting

    the film at the same speed that the pictureswere taken and then performance rating the

    operator. Because of all the facts are there,

    observing the videotape is a fair and

    accurate way to rate performance.

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    Time Study Equipment

    Observation boardA lightweight board, slightly larger than the observation

    sheet, is used to hold the paper and the stopwatch.

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    Time study requires direct

    observation, thus the time study

    board should be brought by the

    observer to the operation

    conveniently.

    It should be light, easy to handle

    so as not to harm the hand, butstrong to provide a suitable

    backing for the time study form.

    The board should be slightly largerthan the study forms but must

    have a shape that allow the

    observer for comfortable fit and

    ease of writing while it is being

    held.

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    Time Study Equipment

    Observation SheetA printed form with spaces provided for recording information

    about the operator being studied.

    This information usually includes a detailed description of the

    operation, the name of the operator, the name of observer,the time, date, and place of study, also the working

    condition.

    The form also provide spaces for recording stop-watch

    readings for each element of the operation, performance

    ratings of the operator, and computations. Space may beprovided for a sketch of the workplace, a drawing of the

    part, and specifications of the materials, jigs, gauges, and

    tools.

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    Request for a Time Study

    It is not made unless an authorized person requests it.

    (Usually it is the supervisor who requests that a study be

    made, but the plant manager, chief engineer, production

    control supervisor, cost accountant, or other member of the

    organization may make such request.)

    If a time standard is to be established on a new job for the

    wage incentive purposes, it is to be made certain that the

    operation is running satisfactorily before requesting the

    study. The supervisor should also see that the operatorshave thoroughly learned the job and that they are following

    the prescribed method.

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    Is the Job ready for Time Study?

    The time standard established for a job will not be correct

    if the method for doing the job has changed, if the

    materials do not meet the specifications, if the machine

    speed has changed, or if other conditions of work aredifferent from those that were present when the time

    study was originally made.

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    Is the Job ready for Time Study?

    The time study analyst should ask the following questions:

    Can the speed or feed of the machine be increased without

    affecting optimum tool life or without affecting the quality of

    the product?

    Can changes in the tooling be made to reduce the cycle

    time?

    Can materials be moved closer to the work area to reduce

    handling time?

    Is the equipment operating correctly, and is a qualityproduct being produced?

    Is the operation being performed safely?

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    Making the Time Study

    Steps in Conducting a Time Study:

    1. Select the job to be studied.

    2. Obtain and record all the information available about

    the job, the operator, and the working conditions.

    3. Record the complete description of the method,

    breaking down the operation into elements.

    4. Examine the detailed breakdown to ensure that the

    most effective method and motions are being used, and

    determine the number of observations (sample size) for

    every element.

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    Making the Time Study

    Steps in Conducting a Time Study:

    5. Measure and record the time taken by the operator to

    perform each element for the operation.

    6. Rate the operators speed relative to the observersconcept of standard performance.

    7. Extend the observed times to basic times.

    8. Determine the allowances to be made over and above

    the basic time for the operation.

    9. Determine the standard time for the operation.

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    Making the Time Study

    The analyst should check the method used by the

    operative before proceeding to the study. If the intention of

    the analyst in conducting a time study is to establish time

    standards, an investigation on the productivity of the

    method used should be done first. This is to ensure that

    the standard time conforms to standard performance.

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    Making the Time Study

    Work Cycle - sequence of elements which are required to

    perform a job or yield a unit of production. The sequence

    may sometimes include occasional elements (ILO, 1992).

    Element - a distinct part of a specified job selected for

    convenience of observation, measurement and analysis.

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    Making the Time Study

    Recording Information

    All information requested in the heading of the observation

    sheet should be carefully and clearly recorded.

    - time studies hastily and incompletely made are of little value.

    Necessary information concerning operation, part, material,

    customer, order number, lot size, etc. can be obtained from

    the route sheet, BOM, or the drawing of the part.

    A sketch of the workplace should also be included showing

    the working position of the operator and the location of

    tools, fixtures, and materials.

    Accurate record should be made.

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    Making the Time Study

    Dividing the operation into Elements andrecording description of the method

    If a previous record or manual on a certain procedure is not

    available, the time study analyst must observe carefully

    the operations and the motions that are being performed bythe worker in accomplishing a job. He then must record all

    this information to carefully break down the operation into

    measurable elements.

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    Making the Time Study

    Reasons for Element Breakdown (1/2):1. One of the best ways to describe an operation is to break it

    down into definite and measurable elements and describe

    each of these separately. Elements that occur regularly are

    listed first, and then all other elements that are a necessarypart of the job is described.*

    2. Standard time values may be determined for the elements

    of the job. Such element time standards or standard data

    make it possible to determine the total standard time for anoperation.

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    Making the Time Study

    Reasons for Element Breakdown (2/2):

    3. A time study may show that excessive time is being taken to

    perform certain elements of the job or that too little time is

    being spent on other elements.

    4. An operator may not work at the same tempo throughout

    the cycle. A time study permits separate performance

    ratings to be applied on each element of the job.

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    Making the Time Study

    Types of ElementsEight types of elements are distinguished to aid the

    analyst in breaking down the job:

    1.Repetitive

    2.Occasional

    3.Constant

    4.Variable

    5.Manual

    6.Machine7.Governing

    8.Foreign

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    Making the Time Study

    Types of Elements (1/3): Repetit ive elemen t- is an element which occurs in

    every work cycle of an operation.

    Occasional element- is an element which does not

    occur in every work cycle of an operation but which mayoccur at a regular or irregular interval/s.

    Cons tant element- is an element for which the basic

    time remains constant whenever it is performed.

    Constant elements may be repetitive or occasional, similarly,

    repetitive elements may be variable or constant.

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    Making the Time Study

    Types of Elements (2/3): Variable element- is an element for which the basic

    time varies in relation to some characteristics of the

    product, equipment or process, e.g. dimensions, weight,

    quality, etc.

    Manual element - is an element performed by the

    worker.

    Mach ine element -is an element performedautomatically by any process, physical, chemical,

    otherwise that, once started, cannot be influenced by a

    worker except to terminate it prematurely.

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    Making the Time Study

    Types of Elements (3/3): Governing element- is an element occupying a longer

    time within a work cycle than that of any other element

    which is being performed concurrently.

    Foreign element - is an element observed which does

    not form a part of the operation(s) being studied.

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    Making the Time Study

    Rules in Breaking down operation intoelements:

    Elements should be easily identifiable, with definite

    beginnings and endings, so that, once established, they

    can be repeatedly recognized.

    Elements should be as short as can be conveniently

    timed by a trained observer.

    As far as possible, element, particularly the manual

    ones, should be chosen so that they represent naturallyunified and recognizably distinct segments of the

    operation.

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    Making the Time Study

    Rules in Breaking down operation intoelements:

    Manual elements should be separated from machine

    elements.

    Constant elements should be separated from variable

    elements.

    Elements which do not occur in every cycle should be

    timed separately from those that do.

    The length of each element may depend on the type of

    operation. The tools and equipment to be used would

    vary on the type of operation.

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    Making the Time Study

    Taking and Recording the Data

    Continuous Timing (Split timing)

    - the watch is started at the beginning of the study

    and permits it to run until the end of the study.

    Repetitive Timing (Lap Timing)

    - the hands of the watch are snapped back to zero

    at the end of each element.

    Accumulative Timing

    - permits the direct reading of the time for each

    element by using two stopwatches.

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    Making the Time Study

    Recording the stopwatch readings

    It may be difficult for the observer to do several things

    in a quick succession, namely: observe the

    operator, read the watch, and record the data on the

    observation sheet; but it is possible after somepractice.

    The general policy of carefully timing every part of the

    operation should be a requirement.

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    Making the Time Study

    Recording the stopwatch readings

    - Elements such as: change tools, blow chips out of

    jig, move finished parts, lubricate die should be

    considered and timed.

    - Foreign elements may or may not be included in the

    time standard.

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    Making the Time Study

    Number of Cycles to be Timed

    The time required to perform the elements of an operation

    may be expected to vary slightly from cycle to cycle.

    Variations in time may result from things such as

    difference in the exact position of the parts and toolsused by the operator; or from possible differences in

    the end point of a watch reading.

    Time study is a sampling process; the greater the number

    of cycles timed, the more nearly the results will be

    representative of the activity being measured.

    F l f D t i i

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    Formula for Determining

    Number of Observations

    Number of Cycles to be TimedInitial observations should be made to determine the number of

    observations needed to establish a standard time. The

    initial observations will determine the variability of the time

    for each element. Statistical methods can help an analystdetermine the appropriate number observations using the

    following formula with 95 percent confidence interval:

    Where N= required number of observations

    N= number of initial observation taken

    X= individual observation times

    N= 40 N(X2)(X)2 )

    (X)[

    2

    ]

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    Example:

    The ten initial observations to an operator working on an

    element insert bolt in the rear part, lock using washer and

    nut revealed:

    Observation No. 1 2 3 4 5 6 7 8 9 10Observation Time

    (minutes) 10 12 14 11 12 14 12 12 10 13

    The number of observations at required is computed as :

    X = 120; X2 = 1,458

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    Example:

    Using the formu la:

    [N= 40 N(X2)(X)2 )(X)2]

    [N= 40 10 (1458) (120)21202]

    N = 20 observations

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    Making the Time Study

    Rating

    As the time study analyst records the data, he also

    evaluates the operators speed in relation to his opinion

    of normal speed for such an operation.

    Rating is the assessment of the workers rate of workingrelative to the observers concept of rate corresponding

    to standard performance (ILO, 1992). Standard

    performance is the rate of output which qualified workers

    will naturally achieve without over-exertion as anaverage over the working day or shift, provided that they

    know and adhere to the specified method and provided

    that they are motivated to apply themselves to their

    work.

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    Making the Time Study

    Rating

    A common method is for the analyst to determine the rating

    factor or the operation as a whole.

    Another method is to determine a rating factor for each

    element of the operation (possible when the time for

    each elements are fairly long).

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    Making the Time Study

    Rating

    The rating can be used as a factor by which the observed

    time can be multiplied to give the basic time, which is the

    time it would the motivated, qualified worker to carry out

    the element at standard rating. A qualified worker is onewho has acquired the skill, knowledge and other

    attributes to carry out the work in hand to satisfactory

    standards of quantity, quality and safety.

    The common scales of rating used are the 60-80, 75-100,and 100-133 scales, and the British Standard scale.

    Comparable

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    SCALES DescriptionComparable

    walking speed

    60-80 75-100 100-1330-100

    Standard(mi/h) (km/h)

    0 0 0 0 No activity

    40 50 67 50 Very slow; clumsy, fumbling movements;operative appears half sleep, with no

    interest in the job

    2 3.2

    60 75 100 75

    Steady, deliberate, unhurried performance,

    as of a worker not on piece work but under

    proper supervision; looks slow, but time is

    not being intentionally wasted while under

    observation

    3 4.8

    80 100 133

    100

    (standard

    rating)

    Brisk, business-like performance, as of an

    average qualified worker on piece work;

    necessary standard of quality and accuracy

    achieved with confidence

    4 6.4

    100 125 167 125

    Very fast; operative exhibits a high degree

    of assurance, dexterity, and coordination

    of movement, well above that of an

    average trained worker

    5 8

    120 150 200 150

    Exceptionally fast; requires intense effort

    and concentration, and is unlikely to be

    kept up for long periods; a virtuoso

    performance achieved only by a few

    outstanding workers.

    6 9.6

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    Making the Time Study

    FOUR Factors of Rating

    1. Skill

    2. Consistency

    3. Working Conditions

    4. Effort (most important)

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    Factors of Rating

    1. Skill

    The effect of skill is minimized by timing only people who

    are skilled. Operators must be fully trained in their work

    classification before being time-studied.

    2. Working conditionWorking conditions can affect the performance of an

    operator. If employees are asked to work in hot, cold,

    dusty, dirty, noisy environments, their performance will

    suffer. If operators are required to lift heavy materials inthe performance of their duties, 25% more time can be

    added to the time standard as an allowance. Working

    conditions are not part of modern rating.

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    Factors of Rating

    3. Consistency

    Consistency is the greatest indication of skill. The operator is

    consistent when he or she runs the elements of the job in

    the same time, cycle after cycle. Consistency is used to

    determine the number of cycles. A consistent operator

    needs to run only few parts before the cycle time is knownwith accuracy. The skill of the operator should be evident to

    the time study technician, and the technicians rating of the

    operator should be high.

    When inconsistency is present, the technologist must takemany more cycles to be acceptably accurate in the time

    study. This inconsistency tends to affect the technologists

    attitude and rating of the operator in a negative way, and

    the best thing to do is find someone else to study.

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    Factors of Rating

    4. Effort

    Effort is the most important factor in rating. Effort is the

    operators speed and/or tempo and is measured based on the

    normal operator working at 100%. A 100% performance rating

    is defined as:

    Walking 264 feet in 1.00 minute or 3 miles per hour,

    Assembling thirty 3/8 x 2 pins into a pinboard in 0.435

    minute.

    Effort can be seen easily in walking. Walking at speeds less

    than 100% is uncomfortable for most people, and walking at120% requires a sense of urgency that indicates increased

    effort.

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    Making the Time Study

    Allowances

    The normal time or the basic does not include unavoidable

    delays, which may not even be observed and other

    legitimate lost time because watch readings of any time

    study are taken over a relatively short time. Consequently,

    analysts must make some adjustments or allowances to

    compensate for such losses.

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    Making the Time Study

    Main types of Allowances

    Fatigue allowances

    - It provides time for the workers to recover from fatigue

    incurred as a result of the job or work environment, and theseare subdivided into constant and variable fatigue allowances.

    Special allowances

    - It includes many different factors related to the process,equipment, and materials and are termed unavoidable

    delays, avoidable delays, extra, and policy allowances.

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    Types of Fatigue Allowances

    Constant Allowances Personal Needs

    It includes those stoppages in work necessary for

    maintaining the general well-being of the employee

    such as trips to the drinking fountain and the

    restroom. If the general working conditions and class

    of work of the employee is good, only a small

    percentage of the time is needed but for employees

    whose working conditions have high temperature orextreme cold, their time may be influenced by

    personal delays.

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    Types of Fatigue Allowances

    Constant Allowances Basic Fatigue

    The basic fatigue allowance is a constant to account for

    the energy expended to carry out the work and to alleviatemonotony. A value of 4 percent of normal time is

    considered adequate for an operator who is doing light

    work, while seated, under good working conditions, with

    no special demands on the sensory or motor systems

    (ILO, 1957). Between the 5 percent personal needsallowance and the 4 percent basic fatigue allowance, most

    operators are given an initial 9 percent constant

    allowance, to which other allowances may be added, if

    necessary.

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    Types of Fatigue Allowances

    Constant Allowances Variable Fatigue Allowance

    Fatigue is not homogeneous in any respect. It ranges from

    strictly physical to purely psychological or combinations of thetwo. The result is a decrease in the will to work. The major

    factors that affect fatigue include working conditions,

    especially noise, heat, and humidity; the nature of the work,

    such as posture, muscular exertion, and tediousness; and the

    general health of the worker. Although heavy manual work,and thus muscular fatigue is diminishing in industry, due to

    the mechanization, other fatigue components, such as mental

    stress and tediousness, may be increasing. Because not all

    fatigue can be eliminated, proper allowance must be made for

    the working conditions and repetitiveness of the work.

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    Types of Special Allowances

    Unavoidable Delays

    This class of delay applies to effort elements and includes

    interruptions from the supervisor, dispatcher, time study

    analyst, and others; material irregularities; difficulty in

    maintaining tolerances and specifications; andinterference delays where multiple machine

    assignments are made.

    Unavoidable delays are frequently a result of material

    irregularities.

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    Types of Special Allowances

    Avoidable Delays

    It is not customary to provide any allowance for

    avoidable delays, such as visits with other operators

    for social reasons, uncalled-for work stoppages, and

    idleness other than rest to overcome fatigue. Whileoperators may take these delays at the expense of

    output, no allowance for these breaks of work is

    provided in the development of the standard.

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    Types of Special Allowances

    Extra Allowances

    One extra allowance frequently used, especially in the

    steel industry, is a percentage added to a portion or all of the

    cycle time to account for the operator observing the process to

    maintain efficient progress of the operation. This allowance isfrequently referred to as attention time allowance and may

    cover such situations as an inspector observing tin plate

    coming off the line, first helper observing the conditions of a

    molten bath or receiving instructions from the melter, or a

    crane operator receiving directions from the crane hooker.Without this extra allowance, such operators would find it

    impossible to make the same earning as fellow employees.

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    Types of Special Allowances

    Policy Allowances

    It is used to provide a satisfactory level of earnings for a

    specified level of performance under exceptional

    circumstances. Such allowances could cover new

    employees, workers on light duty, and others. Theseare typically decided by management, perhaps with

    union negotiations.

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    Making the Time Study

    Applying AllowanceStandard time is the total time in which a job should be

    completed at a standard performance. Allowances are

    added to the basic times as follows:

    Standard time = Basic Time + (Basic Time X Allowance, in percent)= Basic time X (1 + Allowance, in percent)

    An alternative approach is to formulate the allowances as a fraction of

    the total workday, since the actual production time might not be

    known. In that case, the expression for standard time is:

    Basic Time

    ---------------------------------------

    (1 allowance, in percent)Standard time =