Page 1/12 - Curriculum vitae of

Santai Ljubinka

Europass Curriculum Vitae

Personal information

First name(s) / Surname(s) Ljubinka Santai Address(es) Vojvode Mišića 13 18230 Sokobanja, Serbia

trg učitelja Tase 10/11 18000 Nis, Serbia Stora Kvarngatan 49B 211 29 Malmö, Sweden

Telephone(s) +381 18 24 00 95 +381 65 99 89 89 0 +381 63 85 48 600 E-mail santai.soko@open.telekom.rs Skype ljupka_santai

Nationality Serbian Date of birth 19.05.1965.

Gender female

Work experience Dates XI 2011 – VI 2014

Occupation or position held Team leader of the project “Organic Food Production Support in South Serbia”

Main activities and responsibilities Activities: − planning the Project activities, − preparing the Terms of References for the project activities − management of the team’s activities − conducting the project reviews − communication with the stakeholders − monitoring of employees’ achievement − providing the resources needed for the project implementation − team building − improving the team efficiency

Responsibilities: − implementation of the Project activities in the field as well as the

project in general, − daily monitoring of the project implementation − evaluation of the engaged professionals (experts, consultants etc).

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Name and address of employer Centre for development of Jablanica and Pcinja Districts, Pana Dukica 42, Leskovac

Type of business or sector The “Organic Food Production Support in South Serbia” was financed by the Austrian Development Cooperation http://www.entwicklung.at/zahlen-daten-und-fakten/projektliste/?tx_sysfirecdlist_pi1%5BshowUid%5D=229&cHash=11ef7c1318c00a66141fd5bca48263a5

Dates VI 2010 – XI 2011

Occupation or position held QA manager, Production manager Main activities and responsibilities Activities:

− Implementation, maintenance and continuous improvement of the quality system and product safety in accordance with the requirements of international standards.

− Definition of the company’s vision and mission − Definition of the company’s aims − Supporting and developing of the processes, − New product developing − Quality control according the requirements of ISO 9001, ISO 14 001,

ISO 22 000, HACCP − Coordination of the joint activities and cooperation with the technical

and commercial departments aiming to improve the procurement, sales and technical services, marketing and distribution, as well as the communication with certification bodies

− Production management − Marketing research, Consumer marketing research , Product

development marketing research, implementation of the newest technology

− Controlling of the purchased products, assessment of the suppliers. − Communication with the suppliers − Assessment of the processes’ performances − Planning and management of the capacity building process − Planning and management of the internal audits − Daily improvement of the processes and products − Ensuring the production profitability

Name and address of employer Bakery MBN, Vazduhoplovaca bb, Niš http://www.pekarambn.com/ Type of business or sector Food processing-bakery

Dates VI 2005 – VI 2010 Occupation or position held QA manager, Production manager

Main activities and responsibilities Activities: − Implementation, maintenance and continuous improvement of the

quality system and product safety

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Santai Ljubinka

− Definition of the company’s vision and mission − Definition of the company’s aims − Supporting and developing of the processes, − New product developing − Quality control according the requirements of ISO 9001, ISO 14 001,

ISO 22 000, HACCP − Coordination of the joint activities and cooperation with the technical

and commercial departments aiming to improve the procurement, sales and technical services, marketing and distribution, as well as the communication with certification bodies

− Production management − Marketing research, Consumer marketing research , Product

development marketing research, implementation of the newest technology

− Communication with the suppliers − Assessment of the processes’ performances − Planning and management of the capacity building process − Planning and management of the internal audits − Daily improvement of the processes and products − Ensuring the production profitability

Name and address of employer Bakery HERA, Gornja Trnava, Prokuplje http://www.hera.rs/proizvodi.php

Type of business or sector Food processing-bakery

Dates XI 2003 – V 2005 Occupation or position held Technologist

Main activities and responsibilities Activities: − New product developing − Coordination of the joint activities and cooperation with the technical

and commercial departments aiming to improve the procurement, sales and technical services, marketing and distribution, as well as the communication with certification bodies

− Supporting and developing of the processes, − Implementation of the newest technology and product development − Production management − Controlling of the purchased products, assessment of the suppliers. − Communication with the suppliers − Ensuring the profitability of production.

Name and address of employer Bakery Brankovic, bul.12.februar 75, Nis Type of business or sector Food processing-bakery

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Dates V 2003 – XI 2003 Occupation or position held Technologist

Main activities and responsibilities Activities: − New product developing − Networking and cooperation with the technical and commercial

colleagues in procurement, sales and technical services, marketing and distribution, as well as with the state authorities

− Organization management − Implementation of the latest technology and product development

according to new ideas. − External communication with suppliers − Ensuring the profitability of the production.

Name and address of employer DAŽ Aleksandija, Bijela, Herceg Novi, Monte Negro Type of business or sector Food processing-bakery

Dates VII 2000 – III 2003

Occupation or position held Executive manager Main activities and responsibilities Activities:

− Organizational management − Developing, reviewing and implementation of the business

procedures − Planning the company activities − Human resources management − External communication with the interested parties − Ensuring the profitability of production. − Monitoring of the production processes − Developing processes, procedures and standards

Name and address of employer PKB Trebic Sokobanja, A.Markisic br. 172, Sokobanja Type of business or sector Food processing-dairy

Dates XI 1996 – VII 2000

Occupation or position held Technologist Main activities and responsibilities Activities:

− New product development − Ensuring the profitability of the production. − Overseeing the production process

Name and address of employer Impaz AD, Bolnicki put bb, Zajecar Type of business or sector Food processing-dairy

Dates V 1994 - X 1995

Occupation or position held Production manager

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Main activities and responsibilities Activities: − Developing, reviewing and implementation of the business

procedures − Planning the company activities − Human resources management − External communication with the interested parties − Ensuring the profitability of production. − Monitoring of the production processes

Name and address of employer Radul komerc, Salas bb, Salas Type of business or sector Food processing - fruits and vegetables processing

Additional Projects

Dates X 2014 – I 2015

Occupation or position held Short Term Consultant Main activities and responsibilities − Research and analyses of agribusiness Value Chains in Mitrovica

region, Kosovo Name and address of employer Epicentar, Macedonia / UNDP Kosovo

Type of business or sector Consulting Agency

Dates XI 2014 – Occupation or position held Short Term Consultant on the Project “Proactive Youth in Rural

Areas” funded by Royal Norwegian Embassy in Belgrade Main activities and responsibilities − Expert support of the project implementation

− Organizing and conducting trainings − Organizing study trips − Connecting the main stakeholders

Name and address of employer AgroVetManagement Project, Nis, Serbia, http://www.avm.rs/ Civil Society Organization PROACTIVE, Obrenovic str. 59/4/44, Nis, Serbia

Type of business or sector NGO

Dates X 2014 – I 2015 Occupation or position held Short Term Consultant on the Project “Private Sector

Development” in Serbia financed by USAID Main activities and responsibilities − Identification and selection of agrobusiness value chains

Name and address of employer TERRA ORGANICA – Bul. Zoran Djindjic 88, 11070 Belgrade Type of business or sector Consulting Agency/Project Cycle Management

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Dates VII-VIII 2014 Occupation or position held Short Term Consultant on the Project “Increasing Market

Employability (IME) “ in Macedonia http://www.swisscontact.org/en/projects-and-countries/projects-by-core-areas/projects/p/Project/show/steigern-der-beschaeftigungsfaehigkeit-ime-in-mazedonien.html

Main activities and responsibilities − Provision of a holistic descriptive picture of the 2 sub- sectors / Sector Description of a) Sustainable wild collections and b) Organic trade and agriculture

− Provision of insights of the major problems and underlying causes in the market system (Analysis)

− Identification of possible interventions for a systemic change in the market (Vision for Change)

Name and address of employer EPI CENTER International, “Nikola Trimpare” 22/1, 1000 Skopje R.Macedonia http://www.epicentar.com.mk/index.php?option=com_content&view=frontpage&Itemid=59

Type of business or sector Consulting Agency/Project Cycle Management

Dates I 2013.- VIII 2013. Occupation or position held Consultant on the project “Educational and training support for

fruit producers in the Pcinja District”. Main activities and responsibilities − Preparation of the training materials

− Performing the trainings − Creating brochures related to quality, food safety, good agricultural

practices, technological operations − Conducting the surveys − The assessment of trainees − evaluation of the achieved results − Preparation of the final report

Name and address of employer European Partnership with Municipalities Program Type of business or sector The project is realized as part of the EU Progress project

“Improvement of Fruit Production in Pcinja District” http://www.euprogres.org/oprogramu.php

Dates VII 2010.- IX 2011.

Occupation or position held Local expert on the project “Cheese Cluster South” Main activities and responsibilities − Giving the recommendations to municipalities and cluster members

in adopting technically correct and feasible Codex standards, codes and guidelines

− Providing the dairy sector with value-added information and analysis of developments in generic marketing

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− Providing the milk primary producers with recommendations related to forming the farmers associations in targeted region

− Provide the basis for the later implementation of food safety standards

− Establishing the links aiming to assure good cooperation between the project team, consultants and certification bodies

− Providing the methodology and detailed recommendations on a monthly basis

− Create a final report - Strategic recommendations for the milk industry in South Serbia,

Name and address of employer Project “Cheese cluster South” (www.klastersireva.rs) City of Nis, Department for Agriculture and rural development, Leskovacka br. 4, Nis, Serbia

Type of business or sector The “Cheese Cluster SOUTH” is carried out within Regional Socio-Economic Development Programme 2 (RSEDP 2) and is financed by the European Union

Extra jobs (contract) Dates IV 2015 -

Occupation or position held Lead auditor (HACCP, ISO 22000) Main activities and responsibilities − Perform the audits

− Providing technical and organizational support to the audit team Name and address of employer LL-C (Certification) Czech Republic s.r.o.

Vinohradska 184, Praha 3 – Vinohrady, 130 52 Czech Republic Business register Prague No.: 97630, element C

Type of business or sector Certification body

Dates II 2013 - Occupation or position held Technical expert for geographical indication (GI)

Main activities and responsibilities Activities: − Performing the assessment of the certification bodies’ activities

according the national and international regulations − Preparation of the final report

Name and address of employer The Accreditation Body of Serbia (ATS), Bulevar Mihajla Pupina 2, 11070 Belgrade, Serbia

Type of business or sector Accreditation Body of Serbia (ATS) is a national accreditation body that was established to perform the activities referred to in Articles 3 and 8 of the Law on Accreditation (“Official Gazette of the RS”, No. 73/2010) http://www.ats.rs/

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Dates II 2012 - Occupation or position held Technical expert for organic food processing

Main activities and responsibilities Activities: − Performing the assessment of the certification bodies’ activities

according the national and international regulations − Preparation of the final report

Name and address of employer Akreditaciono Telo Srbije, Bulevar Mihajla Pupina 2, 11070 Belgrade, Serbia

Type of business or sector Accreditation Body of Serbia (ATS) is a national accreditation body that was established to perform the activities referred to in Articles 3 and 8 of the Law on Accreditation (“Official Gazette of the RS”, No. 73/2010) http://www.ats.rs/

Dates V 2010 - II 2012

Occupation or position held Controller of the organic food production Main activities and responsibilities conducting audits – controls for Organic food production (Nacionalni

kod: SRB-04, Kontrolor organske proizvodnje i organskij proizvoda ID broj:03)

Name and address of employer Evrocert AD Belagrade, Desanke Maksimovic br.2, Belgrade, Serbia Type of business or sector Certification body

Dates VI 2011 -

Occupation or position held Lead auditor (HACCP, ISO 22000, ISO 9001) Main activities and responsibilities − Perform the audits

− Providing technical and organizational support to the audit team Name and address of employer Vitez sertifikacija, Gandijeva 122, Belgrade, Serbia

Type of business or sector Certification body

Dates X 2005 - VI 2011 Occupation or position held Lead auditor (HACCP, ISO 22000, ISO 9001)

Main activities and responsibilities − Perform the audits − Providing technical and organizational support to the audit team

Name and address of employer Evrocert AD Belagrade, Desanke Maksimovic br.2, Belgrade, Serbia Type of business or sector Certification body

Dates XI 2013 -

Occupation or position held Certified SMEs business service provider at NARD

http://narr.gov.rs/index.php/narr_en

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Education and trainings Dates XII 2012 -

Title of qualification awarded / Principal subjects/occupational skills

covered Project Management Human Resources Management Enterprise Development Leadership and Organizational Behavior Change Management The Methodology of Scientific Research IT in Project Management

Name and type of organisation providing education and training The School of Engineering Management http://www.fim.rs/en

Level in national or international classification

Master- VII-2 Master in Project Management

Dates 1984 -1991

Title of qualification awarded Graduated Food Technology Engineer Principal subjects/occupational skills

covered Mathematics Physics General and Inorganic Chemistry Technical drawing Mechanics Mechanical Engineering: Fundamentals Thermodynamics and Thermotechnics Electrotechnics Organic Chemistry Analytical Chemistry Technological microbiology Fermentation Technology Industrial Automation Technology of chilling and freezing Raw materials in food processing General Botany and plants systematic Technology of Food Preservation Technology of the carbohydrates Organization of production with the basics of the marketing Confectionery products Technology of the finished meals (ready for use) Technology of the tobacco Quality control of food products The technology of fruits and vegetables

Name and type of organisation providing education and training

University of Nis, Serbia, Faculty of Technology, Department of Biochemistry, Sub-Department of Food Technology

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Level in national or international classification VII-1

Training Preformed by Date Place Hours Requirements of the SRPS/ISO 17021:2007 Evrocert 2008-09-12 Belgrade 6

Requirements of the SRPS ISO 9001:2008 Evrocert 5.12.2008 Belgrade 6

Q A7-ISO 19011- Internal audits Qualitass Education 28/29.03.2006. Kruševac 16

General principles of food hygiene and the legal regulative

Qualitass Education nov.2005.-feb.2006. Kruševac 40

Requirements of the SRPS ISO 9001 Qualitass Education nov.2005.-feb.2006. Kruševac 120

Internal training of auditors (Evrocert) Evrocert 03.07.2009. Belgrade 6

Certification process according the Global Gap Suolo e Salute, Italy 27-28.09.2009 Belgrade 18

Organic food production in Serbia

Central Control and Testing Institute in Agriculture 07-08.10.2009 Novi Sad 8

Internal training of auditors (Evrocert) Evrocert 18.12.2009. Belgrade 6

Organic food production (perspectives of developing)

Central Control and Testing Institute in Agriculture 18-21.01.2010 Novi Sad,

Selenča 18

Organic food production Central Control and Testing Institute in Agriculture 23-25.02.2010 Selenča 36

Process of certification Evrocert 29.12.2010 Belgrade 6 Organic food production (sampling) YUMEK 13.06.2011. Belgrade 8

Training of Trainers Implementation of a Food Safety Management system/Michel Institute (ISO 22000, PAS 220, HACCP, IFS 5, BRC 5, GMP)

GIZ 07.06.2011-09.06.2011 Belgrade 24

Food safety Management Systems Auditor&Lead auditor training course /based on ISO 22000:2005/ IRCA certified- Nigel Bauer license)

Euroquality Belgrade 25.11.2011. and 28.11.2011. - 02.12.2011 Belgrade 54

PCM-how to write a winning bid RSEDP-2 22.03.2012. Leskovac 8

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GLOBALG.A.P. and Geographical Indications - GI) ATS 26.03.2012 - 29.03.2012. Belgrade,

Futog 30

Auditor&Lead auditor training course ISO 14001 (Lead Auditor training-Nigel Bauer license)

Euroquality Belgrade IV ´2012 - V 2012. Leskovac 40

ISO 14001 Integrity consulting 30.04.-04.05.2012. Lebane 40

ISO 9001 Integrity consulting 07.05.-11.05.2012. Lebane 40

ISO 27001 Integrity consulting 14.05.-18.05.2012. Lebane 40

ISO 17021 (requirements) Vitez sertifikacija 25.08.2012. Belgrade 6

EN 45011 ATS 04.12.2012. and 05.12.2012. Belgrad 16

Project management MNG Institute and WIFI

Institute of Austrian Chamber of Commerce

23.05.2013. – 08.06.2013. Belgrade 24

Self management, leadership and lobbying

MNG Institute and WIFI Institute of Austrian

Chamber of Commerce 23.05.2013. – 08.06.2013. Belgrade 24

HR management and motivation

MNG Institute and WIFI Institute of Austrian

Chamber of Commerce 23.05.2013. – 08.06.2013. Belgrade 24

SRPS ISO 17021:2011, SRPS ISO 9001:2008, SRPS ISO 22000:2007, HACCP

Vitez sertifikacija 21.12.2013. Belgrade 6

Revision of ISO 17065 ATS Accreditation Body of Serbia 06.05.2014. – 07.05.2014. Belgrade 16

New ISO 9001:2015 Vitez sertifikacija 23.08.2014. Belgrade 8

Advanced Training for ATS Evaluators

ATS Accreditation Body of Serbia 25.09.2014. – 26.09.2014. Belgrade 16

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Personal skills and competences − Computer literacy: the Microsoft Office suite of programs, MS Visio, Internet Explorer,

− Interpersonal Skills: Developed through the set of trainings: “HR management and motivation”- MNG Institute and WIFI Institute of Austrian Chamber of Commerce

− Organizational Skills: Developed through the set of trainings: “Self management, leadership and lobbying”- MNG Institute and WIFI Institute of Austrian Chamber of Commerce

− Management Skills: Developed through the set of trainings: “Project management”- MNG Institute and WIFI Institute of Austrian Chamber of Commerce and graduate studies

Mother tongue(s) Serbian

Other

language(s) UNDERSTANDING SPEAKING

WRITING Listening Reading Spoken

interaction Spoken

production English C1 C2 C1 C1 C1

Swedish B1 B1 B1 B1 B1

Croatian C2 C2 C2 C2 C2

Macedonian C2 C1 C1 B2 C1

Driving licence B