1901 Group Confidential – Do Not Distribute 1

1Confidential 1

CloudSensetm

Improve Infrastructure Availabilty AND End User Service Delivery

1901 Group Confidential – Do Not Distribute 2

About 1901 Group

“Next Generation” Managed Services Provider Innovative, Technology Enabled Service Offerings

Proven ITIL Service Delivery Framework

Experienced and Certified Service Delivery Team

Emerging Technology Adoption/Integration

Offices: Reston, VA - Headquarters

Blacksburg, VA – IT Factory Operations Center

Washington, D.C.

Qualifications Small business

HubZone

C N A

SAS 70

GSA Schedule 70

IN 1901 RANSOM E OLDS INVENTED THE ASSEMBLY LINE. WE ARE TAKING TO SAME PRINCIPLES TO BUILD THE NEXT GENERATION OF INTELLIGENT IT SERVICES

1901 Group Confidential – Do Not Distribute 3

The Objective for IT Infrastructure

How to enable improved service delivery and security to end

users in the face of mounting changes in mission, workforce

and technology platforms

1901 Group Confidential – Do Not Distribute 4

Major IT Infrastructure Challenges

• Increasing demand has exhausted conventional resource planning – mounting pressure on backlog and ability to deliver on the mission

• Current management and support approaches are fragmented and disjoint – increasing potential for cost overruns

• Lack of a system-wide view of the infrastructure – increasing risk of un-expected interruptions

• Managing expectations over what and how to migrate to the cloud

4

Infrastructure costs are consuming up to 80% of the IT budget.- Gartner

1901 Group Confidential – Do Not Distribute 5

What are the alternatives

I. Reduce labor and or prices

II. Reduce scope and or mission

III. A leveraged approach with high impact

5

Availability

Agility

Security

Capacity

Which option increases the ability to meet end user needs

Cross-functional Monitoring

IT Service Factory

Unit based pricing

1901 Group Confidential – Do Not Distribute 6

Cross Functional Monitoring Improving End User Service Delivery

Application Server/OS Router/Switch Bandwidth

Support Group A

Support Group B

Support Group C

Support Group D

Mail, Voice, Msg

Application

Server/OS

Router/Switch

Bandwidth

Vertical Perspective

There are over 100 points of failure in Email infrastructure

Each component of the service is managed by a different group

Providing a vertical overlay to minimize gaps and risks

1901 Group Confidential – Do Not Distribute 7

Cross Functional Monitoring Through IT Service Factorytm

• Certified Engineers

• ITIL Based Processes

• 24/7/365

• Industry leading SLA’s

• Integrated tool suite

1901 Group Confidential – Do Not Distribute 8

“Technology Enabled” Service DeliveryINCREASED SITUATIONAL AWARENESS AND ACTIONABLE INTELLIGENCE

DataWarehouse

Application

Server

Router/Switch

Security

Customer

Domain Intelligence

Cross Functional

Intelligence

Offline Analysis

Business Impact Analysis

Log Management

Actionable Intelligence

1901 Group Confidential – Do Not Distribute 9

GSA Schedule - Example

Device

Size

SLA

Operate

Router, switch, firewall, server, access point, call manager

Small, Medium, Large

99.9 or 99.999

Contractor, Government

Router, S, 3, C $327

Server, M, 5, G $175

Switch, S, 3, G $225

Total Monthly $727

# of users 20

$ / month / user $36

CLIN’s ExampleMonthly subscription fees

GSA Schedule – fully transparent, auditable and predictable costs,

1901 Group Confidential – Do Not Distribute 10

Streamlined Activation

10

1901 Group Confidential – Do Not Distribute 11

Current Customers

1901 Group Confidential – Do Not Distribute 1212

Thank You