19013553 Bajaj vs Hero Honda Project Report

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    PROJECT REPORT OF RESEARCHMETHODOLOGY ON

    COMPARATIVE STUDY

    OF

    BAJAJ V/S HERO HONDA

    SUBMITED TO SUBMITED BYProf. Neha bansal prakash chanddubey

    Roll No.1042870023

    MBA 4th Semester

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    CERTIFICATE

    This is to certify that Mr. Vishal jaggi has completed his project

    report title Comparative Study of Bajaj V/S Hero Honda under my

    supervision. To the best of my knowledge and belief this is his original work

    and this, wholly or partially, has not been submitted for any degree of this or

    any other University.

    Date: Prof. Neha bansal

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    Vs.

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    http://www.herohonda.com/http://www.bajajauto.com/1024/index.asp
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    ACKNOWLEDGEMENT

    The research on Comparative Study between Bajaj and Hero Honda

    has been given to me as part of the curriculum in 2-Years Masters Degree in

    Business Administration.

    I have tried my best to present this information as clearly as possible

    using basic terms that I hope will be comprehended by the widest spectrum

    of researchers, analysts and students for further studies.

    I have completed this study under the able guidance and supervision

    of Prof. mrs nivedita verma; I will be failed in my duty if I do not

    acknowledge the esteemed scholarly guidance, assistance and knowledge. I

    have received from them towards fruitful and timely completion of this

    work.

    Mere acknowledgement may not redeem the debt I owe to my parents for

    their direct/indirect support during the entire course of this project.

    I also thankful to my friend who helped me a lot in the completion of

    this project.

    Prakash chand dubey

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    INDEX

    Sr No. Particulars Page no

    1. OBJECTIVES 6

    2. HISTORY OF BAJAJ 7- Profile- Bajaj Intro- Company History- Timeline of new releases

    3. HISTORY OF HERO HONDA 14- Company Profile

    4. RESEARCH METHODOLOGY 23- Data Source- Research Approach- Sampling unit- Data Completion and Analysis- Scope

    5. LIMITATION OF RESEARCH STUDY 25

    6. ANALYSIS AND INTERPRETATION 27

    7. CONCLUSION 39

    8. RECOMMENDATION 41

    9. BIBLIOGRAPHY 43

    10. ANNEXURE 45

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    OBJECTIVES:-

    1. To know the market share of Bajaj & Hero Honda.

    2. To know the perception of customers regarding bikes.

    3. To determine the customers satisfaction regarding bikes.

    4. To determine the factors influencing the choice of customers regardingbikes.

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    Bajaj Auto limited is one of the largest two wheeler manufacturing company in

    India apart from producing two wheelers they also manufacture three wheelers.

    The company had started way back in 1945. Initially it used to import the two

    wheelers from outside, but from 1959 it started manufacturing of two wheelers in

    the country. By the year 1970 Bajaj Auto had rolled out their 100,000th vehicle.

    Bajaj scooters and motor cycles have become an integral part of the Indian

    milieu and over the years have come to represent the aspirations of modern

    India. Bajaj Auto also has a technical tie up with Kawasaki heavy industries of

    Japan to produce the latest motorcycles in India which are of world class quality

    The Bajaj Kawasaki eliminator has emerged straight out of the drawing board of

    Kawasaki heavy industries. The core brand values of Bajaj Auto limited includes

    Learning, Innovation, Perfection, Speed and Transparency.

    Bajaj Auto has three manufacturing units in the country at Akurdi, Waluj and

    Chakan in Maharashtra, western India, which produced 2,314,787 vehicles in2005-06. The sales are backed by a network of after sales service and

    maintenance work shops all over the country.

    Bajaj Auto has products which cater to every segment of the Indian two wheeler

    market Bajaj CT 100 Dlx offers a great value for money at the entry level.

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    Similarly Bajaj Discover 125 offers the consumer a great performance without

    making a big hole in the pocket.

    PROFILE:

    Founder Jamnalal Bajaj

    Year of Establishment 1926

    Industry Automotive - Two & Three Wheelers

    Business Group The Bajaj Group

    Listings & its codes BSE Code: 500490; NSE - Code: BAJAJAUTO

    Presence Distribution network covers 50 countries.

    Dominant presence in Sri Lanka, Bangladesh,

    Columbia, Guatemala, Peru, Egypt, Iran and

    Indonesia.

    Joint Venture Kawasaki Heavy Industries of Japan

    Registered & Head Office Akurdi

    Pune - 411035

    IndiaTel.: +(91)-(20)-27472851

    Fax: +(91)-(20)-27473398

    Works Akurdi, Pune 411035

    Bajaj Nagar, Waluj Aurangabad 431136

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    http://www.surfindia.com/finance/security-profile/bajaj-auto-finance-limited.htmlhttp://www.surfindia.com/finance/security-profile/bajaj-auto-finance-limited.html
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    Chakan Industrial Area, Chakan, Pune

    411501

    E-mail [email protected]

    Website www.bajajauto.com

    Bajaj Autos Ltd.

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    mailto:[email protected]://www.bajajauto.com/mailto:[email protected]://www.bajajauto.com/
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    Bajaj Auto Limited

    Type Public

    Founded 1945

    Headquarters Pune, India

    Key people Rahul Bajaj (Chairman)

    RevenueRs. 1,01,063 billion (2006)

    orUSD 1.87 billion

    Net income Rs. 17,016 billion

    Employees ???

    Website www.bajajauto.com

    Bajaj Auto is a majorIndianautomobile manufacturer. It is India's largest

    and the world's 4th largest two- and three-wheeler maker. It is based in

    Pune, Maharashtra, with plants in Waluj near Aurangabad, Akurdi and

    Chakan, near Pune. Bajaj Auto makes motorscooters, motorcycles and theauto rickshaw.

    Contents

    11

    http://en.wikipedia.org/wiki/Category:Types_of_companieshttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Rahul_Bajajhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Rshttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Billionhttp://en.wikipedia.org/wiki/Net_incomehttp://en.wikipedia.org/wiki/Rshttp://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Websitehttp://www.bajajauto.com/http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Automobilehttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Motorscootershttp://en.wikipedia.org/wiki/Motorcycleshttp://en.wikipedia.org/wiki/Auto_rickshawhttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Logo_bajaj.gifhttp://en.wikipedia.org/wiki/Category:Types_of_companieshttp://en.wikipedia.org/wiki/Public_companyhttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Rahul_Bajajhttp://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Rshttp://en.wikipedia.org/wiki/USDhttp://en.wikipedia.org/wiki/Billionhttp://en.wikipedia.org/wiki/Net_incomehttp://en.wikipedia.org/wiki/Rshttp://en.wikipedia.org/wiki/Employmenthttp://en.wikipedia.org/wiki/Websitehttp://www.bajajauto.com/http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Automobilehttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Maharashtrahttp://en.wikipedia.org/wiki/Punehttp://en.wikipedia.org/wiki/Motorscootershttp://en.wikipedia.org/wiki/Motorcycleshttp://en.wikipedia.org/wiki/Auto_rickshaw
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    1 Company's history

    o 1.1 Timeline of new releases

    2 Scooters

    3 Motorcycles

    4 Upcoming Models

    5 New Image

    6 Forbes Global 2000 Ranking - 2005

    7 External links

    8 References

    Company's history

    Bajaj Auto came into existence on November 29, 1945 as M/s Bachraj Trading Corporation

    Private Limited. It started off by selling imported two- and three-wheelers in India. In

    1959, it obtained license from the Government of India to manufacture two- and three-

    wheelers and it went public in 1960. In 1970, it rolled out its 100,000th vehicle. In 1977, it

    managed to produce and sell 100,000 vehicles in a single financial year. In 1985, it started

    producing at Waluj in Aurangabad. In 1986, it managed to produce and sell 500,000

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    http://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Company.27s_history#Company.27s_historyhttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Timeline_of_new_releases#Timeline_of_new_releaseshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Scooters#Scootershttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Motorcycles#Motorcycleshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Upcoming_Models#Upcoming_Modelshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#New_Image#New_Imagehttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Forbes_Global_2000_Ranking_-_2005#Forbes_Global_2000_Ranking_-_2005http://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#External_links#External_linkshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#References#Referenceshttp://en.wikipedia.org/wiki/1945http://en.wikipedia.org/wiki/1959http://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/1960http://en.wikipedia.org/wiki/1970http://en.wikipedia.org/wiki/1977http://en.wikipedia.org/wiki/1977http://en.wikipedia.org/wiki/1985http://en.wikipedia.org/wiki/1985http://en.wikipedia.org/wiki/Aurangabadhttp://en.wikipedia.org/wiki/Aurangabadhttp://en.wikipedia.org/wiki/1986http://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Company.27s_history#Company.27s_historyhttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Timeline_of_new_releases#Timeline_of_new_releaseshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Scooters#Scootershttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Motorcycles#Motorcycleshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Upcoming_Models#Upcoming_Modelshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#New_Image#New_Imagehttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#Forbes_Global_2000_Ranking_-_2005#Forbes_Global_2000_Ranking_-_2005http://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#External_links#External_linkshttp://c/Documents%20and%20Settings/CIET/My%20Documents/Bajaj%20vs%20Hero%20Honda/New%20Folder/Bajaj_Auto.htm#References#Referenceshttp://en.wikipedia.org/wiki/1945http://en.wikipedia.org/wiki/1959http://en.wikipedia.org/wiki/Government_of_Indiahttp://en.wikipedia.org/wiki/1960http://en.wikipedia.org/wiki/1970http://en.wikipedia.org/wiki/1977http://en.wikipedia.org/wiki/1985http://en.wikipedia.org/wiki/Aurangabadhttp://en.wikipedia.org/wiki/1986
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    vehicles in a single financial year. In 1995, it rolled out its ten millionth vehicle and

    produced and sold 1 million vehicles in a year.

    Timeline of new releases

    1971 - three-wheeler goods carrier

    1972 -Bajaj Chetak

    1976 -Bajaj Super

    1977 - Rear engine Autorickshaw

    1981 -Bajaj M-50

    1986 -Bajaj M-80,Kawasaki Bajaj KB100

    1990 -Bajaj Sunny

    1994 -Bajaj Classic

    1995 -Bajaj Super Excel

    1997 -Kawasaki Bajaj Boxer, Rear Engine Diesel Autorickshaw

    1998 -Kawasaki Bajaj Caliber, Legend(India's first four-stroke scooter)

    2000 -Bajaj Saffire

    2001 - Eliminator, Pulsar

    2003 -Caliber115,Bajaj Wind 125, Bajaj Pulsar

    2004 - Bajaj CT 100, New Bajaj Chetak 4-stroke with Wonder Gear, Bajaj

    Discover DTS-i

    2005 -Bajaj Wave,Bajaj Avenger,Bajaj Discover

    2006 -Bajaj Platina

    2007 -Bajaj Pulsar-200

    Some of the models that Bajaj makes (or has made) are:

    Scooters

    o Bajaj Sunny

    o Bajaj Chetak

    o Bajaj Cub

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    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wiki/Bajaj_CT_100http://en.wikipedia.org/w/index.php?title=Wonder_Gear&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Discover_DTS-i&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Discover_DTS-i&action=edithttp://en.wikipedia.org/wiki/2005http://en.wikipedia.org/wiki/Bajaj_Wavehttp://en.wikipedia.org/wiki/Bajaj_Avengerhttp://en.wikipedia.org/wiki/Bajaj_Discoverhttp://en.wikipedia.org/wiki/2006http://en.wikipedia.org/wiki/Bajaj_Platinahttp://en.wikipedia.org/wiki/2007http://en.wikipedia.org/w/index.php?title=Bajaj_Pulsar-200&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Sunny&action=edithttp://en.wikipedia.org/wiki/Bajaj_Chetakhttp://en.wikipedia.org/w/index.php?title=Bajaj_Cub&action=edit
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    o Bajaj Super

    o Bajaj Wave

    o Bajaj Legend

    Motorcycles

    o Kawasaki Eliminator

    o Bajaj Pulsar

    o Bajaj Kawasaki Wind 125

    o Bajaj Boxer

    o Bajaj CT 100

    o Bajaj Platina

    o Bajaj Caliber

    o Bajaj Discover

    o Bajaj Avenger

    Upcoming Models

    Bajaj Pulsar 220 DTS-Fi

    Bajaj Krystal

    Bajaj Blade

    Bajaj Sonic

    New Image

    The company, over the last decade has successfully changed its image from a scooter

    manufacturer to a two wheeler manufacturer, product range ranging from Scooterettes to

    Scooters to Motorcycle. Its real growth in numbers has come in the last 4 years after

    successful introduction of a few models in the motorcycle segment.

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    http://en.wikipedia.org/w/index.php?title=Bajaj_Super&action=edithttp://en.wikipedia.org/wiki/Bajaj_Wavehttp://en.wikipedia.org/w/index.php?title=Bajaj_Legend&action=edithttp://en.wikipedia.org/wiki/Kawasaki_Eliminatorhttp://en.wikipedia.org/wiki/Bajaj_Pulsarhttp://en.wikipedia.org/w/index.php?title=Bajaj_Kawasaki_Wind_125&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Boxer&action=edithttp://en.wikipedia.org/wiki/Bajaj_CT_100http://en.wikipedia.org/wiki/Bajaj_Platinahttp://en.wikipedia.org/w/index.php?title=Bajaj_Caliber&action=edithttp://en.wikipedia.org/wiki/Bajaj_Discoverhttp://en.wikipedia.org/wiki/Bajaj_Avengerhttp://en.wikipedia.org/wiki/Bajaj_Pulsar_220_DTS-Fihttp://en.wikipedia.org/w/index.php?title=Bajaj_Krystal&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Blade&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Sonic&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Super&action=edithttp://en.wikipedia.org/wiki/Bajaj_Wavehttp://en.wikipedia.org/w/index.php?title=Bajaj_Legend&action=edithttp://en.wikipedia.org/wiki/Kawasaki_Eliminatorhttp://en.wikipedia.org/wiki/Bajaj_Pulsarhttp://en.wikipedia.org/w/index.php?title=Bajaj_Kawasaki_Wind_125&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Boxer&action=edithttp://en.wikipedia.org/wiki/Bajaj_CT_100http://en.wikipedia.org/wiki/Bajaj_Platinahttp://en.wikipedia.org/w/index.php?title=Bajaj_Caliber&action=edithttp://en.wikipedia.org/wiki/Bajaj_Discoverhttp://en.wikipedia.org/wiki/Bajaj_Avengerhttp://en.wikipedia.org/wiki/Bajaj_Pulsar_220_DTS-Fihttp://en.wikipedia.org/w/index.php?title=Bajaj_Krystal&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Blade&action=edithttp://en.wikipedia.org/w/index.php?title=Bajaj_Sonic&action=edit
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    The company is headed by Rahul Bajaj who is worth more than US$1.5 billion.

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    India has the largest number of two wheelers in the world with 41.6 million

    vehicles. India has a mix of 30 percent automobiles and 70 percent two wheelers in the

    country. India was the second largest two wheeler manufacturer in the world starting in the

    1950s with the birth of Automobile Products of India (API) that manufactured scooters.

    API manufactured the Lambrettas but, another company, Bajaj Auto Ltd. surpassed API

    and remained through the turn of the century from its association with Piaggio of Italy

    (manufacturer of Vespa).

    The license raj that existed between the1940s to1980s in India, did not allow foreign

    companies to enter the market and imports were tightly controlled. This regulatory maze,

    before the economic liberalization, made business easier for local players to have a sellers

    market. Customers in India were forced to wait 12 years to buy a scooter from Bajaj. The

    CEO of Bajaj commented that he did not need a marketing department, only a dispatch

    department. By the year 1990, Bajaj had a waiting list that was twenty-six times its annual

    output for scooters.

    The motorcycle segment had the same long wait times with three manufacturers; Royal

    Enfield, Ideal Jawa, and Escorts. Royal Enfield made a 350cc Bullet with the only four-

    stroke engine at that time and took the higher end of the market but, there was little

    competition for their customers. Ideal Jawa and Escorts took the middle and lower end of

    the market respectively.

    In the mid-1980s, the Indian government regulations changed and permitted foreign

    companies to enter the Indian market through minority joint ventures. The two-wheeler

    market changed with four Indo-Japanese joint ventures: Hero Honda, TVS Suzuki, Bajaj

    Kawasaki and Kinetic Honda. The entry of these foreign companies changed the Indian

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    market dynamics from the supply side to the demand side. With a larger selection of two-

    wheelers on the Indian market, consumers started to gain influence over the products they

    bought and raised higher customer expectations. The industry produced more models,

    styling options, prices, and different fuel efficiencies. The foreign companies new

    technologies helped make the products more reliable and with better quality. Indian

    companies had to change to keep up with their global counterparts.

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    Hero Honda Motorcycle Ltd.

    Type Public companyBSE:HEROHONDA M

    Founded January 19, 1984 in Gurgaon, Haryana,India

    Headquarters Haryana,India

    Key people

    Om Prakash Munjal, Founder

    Mr. Brijmohan Lall Munjal, Chairman

    Mr. Toshiaki Nakagawa, Joint Managing

    Director

    Mr. Pawan Munjal, Managing Director

    Industry Automotive

    Products Motorcycles, Scooters

    Revenue U$ 2.8 billion

    Website http://www.herohonda.com/site/home/home.asp

    19

    http://en.wikipedia.org/wiki/Category:Types_of_companieshttp://en.wikipedia.org/wiki/Publichttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/price_finder/stockreach.asp?scripcd=500182http://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Websitehttp://www.herohonda.com/site/home/home.asphttp://en.wikipedia.org/wiki/Image:Green_up.pnghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Flag_of_Japan_(bordered).svghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:Flag_of_India.svghttp://en.wikipedia.org/wiki/Image:HeroHonda.gifhttp://en.wikipedia.org/wiki/Category:Types_of_companieshttp://en.wikipedia.org/wiki/Publichttp://en.wikipedia.org/wiki/Bombay_Stock_Exchangehttp://www.bseindia.com/price_finder/stockreach.asp?scripcd=500182http://en.wikipedia.org/wiki/Gurgaonhttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Industryhttp://en.wikipedia.org/wiki/Product_(business)http://en.wikipedia.org/wiki/Revenuehttp://en.wikipedia.org/wiki/Websitehttp://www.herohonda.com/site/home/home.asp
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    HERO HONDA HEADQUARTERS

    Hero Honda Motorcycles Limited is an Indian manufacturer of motorcycles and scooters.

    Hero Honda is a joint venture that began in 1984 between the Hero group ofIndia and

    Honda from Japan. It has been the world's biggest manufacturer of 2-wheeled motorized

    vehicles since 2001, when it produced 1.3 million motorbikes in a single year. Hero

    Honda's Splendor is the world's largest selling motorcycle[citation needed]. Its 2 plants are in

    Dharuhera and Gurgaon, both in Haryana, India. It specializes in dual use motorcycles that

    are low powered but very fuel efficient.

    Contents

    1 Models

    o 1.1 Bikes

    2 Company Profile

    o 2.1 Just-in-Time

    o 2.2 Ancillarisation

    o 2.3 Dealer Network

    o 2.4 Financial Planning

    o 2.5 Quality

    o 2.6 Diversification

    20

    http://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Hondahttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Wikipedia:Citing_sourceshttp://en.wikipedia.org/wiki/Wikipedia:Citing_sourceshttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Hero_Honda#Modelshttp://en.wikipedia.org/wiki/Hero_Honda#Bikeshttp://en.wikipedia.org/wiki/Hero_Honda#Company_Profilehttp://en.wikipedia.org/wiki/Hero_Honda#Just-in-Timehttp://en.wikipedia.org/wiki/Hero_Honda#Ancillarisationhttp://en.wikipedia.org/wiki/Hero_Honda#Dealer_Networkhttp://en.wikipedia.org/wiki/Hero_Honda#Financial_Planninghttp://en.wikipedia.org/wiki/Hero_Honda#Qualityhttp://en.wikipedia.org/wiki/Hero_Honda#Diversificationhttp://en.wikipedia.org/wiki/Hero_Honda#Diversificationhttp://en.wikipedia.org/wiki/Indiahttp://en.wikipedia.org/wiki/Hondahttp://en.wikipedia.org/wiki/Japanhttp://en.wikipedia.org/wiki/Wikipedia:Citing_sourceshttp://en.wikipedia.org/wiki/Haryanahttp://en.wikipedia.org/wiki/Hero_Honda#Modelshttp://en.wikipedia.org/wiki/Hero_Honda#Bikeshttp://en.wikipedia.org/wiki/Hero_Honda#Company_Profilehttp://en.wikipedia.org/wiki/Hero_Honda#Just-in-Timehttp://en.wikipedia.org/wiki/Hero_Honda#Ancillarisationhttp://en.wikipedia.org/wiki/Hero_Honda#Dealer_Networkhttp://en.wikipedia.org/wiki/Hero_Honda#Financial_Planninghttp://en.wikipedia.org/wiki/Hero_Honda#Qualityhttp://en.wikipedia.org/wiki/Hero_Honda#Diversification
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    3 External links

    [ Models ]

    Bikes

    Hero Honda Splendor Plus

    Hero Honda Passion Plus

    Hero Honda Karizma

    Hero Honda CBZ Hero Honda Super Splendor

    Hero Honda CD Dawn

    Hero Honda CD Deluxe

    Hero Honda Achiever

    Hero Honda Glamour

    Hero Honda Ambition

    Hero Honda "Splendor" Model

    21

    http://en.wikipedia.org/wiki/Hero_Honda#External_linkshttp://en.wikipedia.org/w/index.php?title=Hero_Honda_Pleasure&action=edithttp://en.wikipedia.org/w/index.php?title=Hero_Honda_Passion_Plus&action=edithttp://en.wikipedia.org/wiki/Hero_Honda_Karizmahttp://en.wikipedia.org/wiki/Hero_Honda_Karizmahttp://en.wikipedia.org/wiki/Hero_Honda_CBZhttp://en.wikipedia.org/wiki/Image:HeroHondaSplendor.JPGhttp://en.wikipedia.org/wiki/Image:HeroHondaSplendor.JPGhttp://en.wikipedia.org/wiki/Hero_Honda#External_linkshttp://en.wikipedia.org/w/index.php?title=Hero_Honda_Pleasure&action=edithttp://en.wikipedia.org/w/index.php?title=Hero_Honda_Passion_Plus&action=edithttp://en.wikipedia.org/wiki/Hero_Honda_Karizmahttp://en.wikipedia.org/wiki/Hero_Honda_CBZ
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    [ Company Profile ]

    Hero, is the brand name used by the Munjal brothers in the year 1956 with the flagship

    company Hero Cycles. The two-wheeler manufacturing business of bicycle components

    had originally started in the 1940s and turned into the worlds largest bicycle manufacturer

    today. Hero, is a name synonymous with two-wheelers in India today. The Munjals roll

    their own steel, make free wheel bicycle critical components and have diversified into

    different ventures like product design. The Hero Group philosophy is: To provide

    excellent transportation to the common man at easily affordable prices and to provide total

    satisfaction in all its spheres of activity. The Hero group vision is to build long lasting

    relationships with everyone (customers, workers, dealers and vendors). The Hero Group

    has a passion for setting higher standards and Engineering Satisfaction is the prime

    motivation, way of life and work culture of the Group.

    In the year 1984, Mr. Brijmohan Lal Munjal, the Chairman and Managing Director of HeroHonda Motors (HHM), headed an alliance between the Munjal family and Honda Motor

    Company Ltd. (HMC). HHM Mission Statement is: We, at Hero Honda, are continuously

    striving for synergy between technology, systems, and human resources to provide

    products and services that meet the quality, performance, and price aspirations of our

    customers. While doing so, we maintain the highest standards of ethics and societal

    responsibilities, constantly innovate products and processes, and develop teams that keep

    the momentum going to take the company to excellence in the new millennium. This

    alliance became one of the most successful joint ventures in India, until the year 1999 when

    HMC had announced a 100% subsidiary, Honda Motorcycle & Scooter India (HMSI). This

    announcement caused the HHM stock price to decrease by 30 percent that same day.

    Munjal had to come up with some new strategic decisions as, HMSI and other foreign new

    entry companies were causing increased intensity of rivalry for HHM.

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    == Growth == The business growth of Hero Honda has been phenomenal throughout its

    early days. The Munjal family started a modest business of bicycle components. Hero

    Group expanded so big that by 2002 they had sold 86 million bicycles producing 16000

    bicycles a day. Today Hero Honda has an assembly line of 9 different models of

    motorcycles available. It holds the record for most popular bike in the world by sales for Its

    Splendor model. Hero Honda Motors Limited was established in joint venture with Honda

    Motors of Japan in 1984, to manufacture motorcycles. It is currently the largest producer of

    Two Wheelers in the world. It sold 3 million bikes in the year 2005-2006. Recently it has

    also entered in scooter manufacturing, with its model PLEASURE mainly aimed at girls.

    The Hero Group has done business differently right from the start and that is what has

    helped them to achieve break-through in the competitive two-wheeler market. The Group's

    low key, but focused, style of management has earned the company plaudits amidst

    investors, employees, vendors and dealers, as also worldwide recognition.

    The growth of the Group through the years has been influenced by a number of factors:

    [ Just-in-Time ]

    The Hero Group through the Hero Cycles Division was the first to introduce the concept of

    just-in-time inventory. The Group boasts of superb operational efficiencies. Every

    assembly line worker operates two machines simultaneously to save time and improve

    productivity. The fact that most of the machines are either developed or fabricated in-

    house, has resulted in low inventory levels. In Hero Cycles Limited, the just-in-time

    inventory principle has been working since the beginning of production in the unit and is

    functional even till date.. This is the Japanese style of production and in India; Hero is

    probably the only company to have mastered the art of the just-in-time inventory principle.

    [ Ancillarisation ]

    An integral part of the Group strategy of doing business differently was providing support

    to ancillary units. There are over 300 ancillary units today, whose production is dedicated

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    to Hero's requirements and also a large number of other vendors, which include some of the

    better known companies in the automotive segment. Employee Policy:

    Another Striking feature within the Hero Group is the commitment and dedication of its

    workers. There is no organized labor union and family members of employees find ready

    employment within Hero. The philosophy with regard to labor management is "Hero is

    growing, grow with Hero." When it comes to workers' benefits, the Hero Group is known

    for providing facilities, further ahead of the industry norms. Long before other companies

    did so, Hero was giving its employees a uniform allowance, as well as House Rent

    Allowance (HRA) and Leave Travel Allowance (LTA). Extra benefits took the form of

    medical check-ups, not just for workers, but also for the immediate family members.

    [ Dealer Network ]

    The relationship of Hero Group with their dealers is unique in its closeness. The dealers are

    considered a part of the Hero family. A nation-wide dealer network comprising of over

    5,000 outlets, and have a formidable distribution system in place. Sales agents from Hero

    travels to all the corners of the country, visiting dealers and send back daily postcards with

    information on the stock position that day, turnover, fresh purchases, anticipated demand

    and also competitor action in the region. The manufacturing units have a separatedepartment to handle dealer complaints and problems and the first response is always given

    in 24 hours.

    [ Financial Planning ]

    The Hero Group benefits from the Group Chairman's financial acumen and his grasp on

    technology, manufacturing and marketing. Group Company, Hero Cycles Limited has one

    of the highest labor productivity rates in the world. In Hero Honda Motors Limited, the

    focus is on financial and raw material management and a low employee turnover.

    [ Quality ]

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    Quality at Hero is attained not just by modern plants and equipment and through latest

    technology, but by enforcing a strict discipline. At the Group factories, attaining quality

    standards is an everyday practice - a strictly pursued discipline. It comes from an

    amalgamation of the latest technology with deep-rooted experience derived from nearly

    four decades of hard labor. It is an attitude that masters the challenge of growth and change

    - change in consumers' perceptions about products and new aspirations arising from a new

    generation of buyers.

    Constant technology up gradation ensures that the Group stays in the global mainstream

    and maintains its competitive edge. With each of its foreign collaborations, the Group goes

    onto strengthen its quality measures as per the book. The Group also employs the services

    of independent experts from around the world to assist in new design and productionprocesses.

    [ Diversification ]

    Throughout the years of enormous growth, the Group Chairman, Mr. Lall has actively

    looked at diversification. A considerable level of backward integration in its manufacturing

    activities has been ample in the Group's growth and led to the establishment of the Hero

    Cycles Cold Rolling Division, Munjal and Sunbeam Castings, Munjal Auto Componentsand Munjal Showa Limited amongst other component-manufacturing units.

    Then there were the expansion into the automotive segment with the setting up of Majestic

    Auto Limited, where the first indigenously designed moped, Hero Majestic, went into

    commercial production in 1978. Then came Hero Motors which introduced Hero Puch, in

    collaboration with global technology leader Steyr Daimler Puch of Austria. Hero Honda

    Motors was established in 1984 to manufacture 100 cc motorcycles.

    The Hero Group also took a venture into other segments like exports, financial services,

    information technology, which includes customer response services and software

    development. Further expansion is expected in the areas of Insurance and

    Telecommunication.

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    The Hero Group's phenomenal growth is the result of constant innovations, a close watch

    on costs and the dynamic leadership of the Group Chairman, characterized by a culture of

    entrepreneurship, of right attitudes and building stronger relationships with investors,

    partners, vendors and dealers and custom.

    RESEARCH METHODOLOGY

    It is well known fact that the most important step in marketing research process is

    to define the problem. Choose for investigation because a problem well defined is half

    solved. That was the reason that at most care was taken while defining various parameters

    of the problem. After giving through brain storming session, objectives were selected and

    the set on the base of these objectives. A questionnaire was designed major emphasis of

    which was gathering new ideas or insight so as to determine and bind out solution to the

    problems.

    DATA SOURCE

    Research included gathering both Primary and Secondary data. Primary data is the

    first hand data, which are selected a fresh and thus happen to be original in character.

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    Primary Data was crucial to know various customers and past consumer views about bikes

    and to calculate the market share of this brand in regards to other brands.

    Secondary data are those which has been collected by some one else and which

    already have been passed through statistical process. Secondary data has been taken from

    internet, newspaper, magazines and companies web sites.

    RESEARCH APPROACH

    The research approach was used survey method which is a widely used method for

    data collection and best suited for descriptive type of research survey includes research

    instrument like questionnaire which can be structured and unstructured. Target population

    is well identified and various methods like personal interviews and telephone interviews

    are employed.

    SAMPLING UNIT

    It gives the target population that will be sampled. This research was carried in

    chandigarh

    These were 100 respondents.

    DATA COMPLETION AND ANALYSIS

    After the data has been collected, it was tabulated and findings of the project were

    presented followed by analysis and interpretation to reach certain conclusions.

    SCOPE

    My project was based on the Comparative Study of Bajaj V/S Hero Honda and

    data was taken in the Chandigarh only.

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    LIMITATIONS

    1. Research work was carried out in chandigarh only the finding may not be applicable to

    the other parts of the country because of social and cultural differences.

    2. The sample was collected using connivance-sampling techniques. As such result maynot give an exact representation of the population.

    3. Shortage of time is also reason for incomprehensiveness.

    4. The views of the people are biased therefore it doesnt reflect true picture.

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    Q1) Which bike do you have?

    Hero Honda 47Bajaj 38

    Any other 15

    Hero honda

    Bajaj

    Any other

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    Q2) Which Model do you Have?

    Hero Honda BajajSplender 21 CT 100 7Passion 13 Discover 12Karizma 7 Pulsar 11

    Any other 6 Any other 8

    0

    5

    10

    15

    20

    25

    1

    Model Name

    Noo

    fPersons

    Hero Honda

    Splender

    Passion

    Karizma

    Any other

    33

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    0

    2

    4

    6

    8

    10

    12

    14

    1

    Model Name

    Noo

    fPersons

    Bajaj

    CT 100Discover

    Pulsar

    Any other

    Q3) In which family Income level do you Fall?

    100000-200000 22

    200000-300000 45300000-400000 23above 400000 10

    34

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    0

    10

    20

    30

    40

    50

    1

    Incom e lev

    No

    ofPers

    ons

    100000-2000

    200000-3000

    300000-4000

    above 400000

    Q4) For how long do you own a bike?

    0-1 year 34

    35

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    1-2 year 292-3 year 26above 3 year 11

    0

    10

    20

    30

    40

    No o f

    P e r s o n

    1

    No of ye ar

    0-1 year

    1-2 year

    2-3 year

    above 3 ye

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    Q5) For what purpose do you use your Motor Bike?

    Hero Honda BajajOffice Purpose 9 4Personal purpose 13 15Joy Purpose 19 16Other 6 3

    0

    5

    10

    15

    20

    Of f ice

    Purpose

    Personal

    purpose

    Joy

    Purpose

    Other

    Purpos

    No

    ofPersons

    Hero Hond

    Bajaj

    37

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    Q6) How do you come to know about this Motor Bike?

    Hero Honda BajajNewspaper 4 2

    Television 23 16

    Magazine 2 1

    Friends &

    Relative 18 19

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    0

    5

    10

    15

    20

    25

    Hero Honda Bajaj

    Nam e o f C o m p a

    Noo

    fPerso

    ns

    New spaper

    Television

    Magzine

    Friends & Relati

    Q7) Does Advertisement Influence your decision

    in choosing a Motor Bike?

    Yes 87%No 5%Cant say 8%

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    Y es

    No

    Cant sa

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    Q8) Do you have full knowledge about Bikes before

    buying?

    Hero Honda Bajaj

    Yes 25 23

    No 22 15

    0

    5

    1015

    20

    25

    30

    Hero Honda Bajaj

    Com pany Nam

    No

    ofpe

    rsons

    Yes

    No

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    Q9) Which Factor below Influence your decision?

    Hero Honda Bajaj

    Price 72% 78%Mileage 78% 64%Quality 65% 48%Resale Value 40% 28%Status symbol 10% 7%

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    0%

    20%

    40%

    60%

    80%

    100%

    Hero Honda Bajaj

    Com pany Nam

    No

    ofPersons

    Price

    MileageQuality

    Resale V alue

    Status symbo

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    Q10) How would you rate the following factors of Bikes

    with respect to different company?

    Hero Honda Bajaj

    Mileage 74% 72%Price 68% 65%Pick up 70% 80%Maintenance 58% 62%Look & Shape 85% 80%Brand Image 53% 55%

    0%

    20%

    40%

    60%

    80%

    100%

    Hero Honda Bajaj

    Com pany Nam

    No

    ofPersons Mileage

    Price

    Pick up

    Maintenance

    Look & Shap

    Brande Imag

    44

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    Q11) If new Bike with good features comes in, then would

    you like to change your bike?

    Hero Honda Bajaj

    Yes 19 21No 17 14Cant say 11 3

    0

    5

    10

    15

    20

    25

    Yes No Cant say

    Views

    No

    ofPersons

    Hero Hond

    Bajaj

    45

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    Conclusion

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    1. Most of the Pulsar, CBZ & Karizma are purchased by young generation

    18 to 30 because they prefer stylish looks and rest of the models of

    Hero Honda are purchased more by daily users who needs more

    average of bikes than looks.

    2. Hero Honda is considered to be most fuel-efficient bike on Indian

    roads.

    3. Service & Spare parts are available throughout India in local markets

    also.

    4. While buying a motorcycle, economy is the main consideration in form

    of maintenance cost, fuel efficiency.

    5. Majority of the respondent had bought their motorcycle more than 3

    years.

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    RECOMMENDATIONS

    1. Bajaj should introduce some more models having more engine power.

    2. Hero Honda should think about fuel efficiency in case of upper segment

    bikes.

    3. More service centers should be opened.

    4. Maintenance cost and the availability of the spare parts should also be

    given due importance.

    5. They also introduce some good finance/discount schemes for students.

    6. The price should be economic.

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    BIBLIOGRAPHY

    1. www.herohonda.com

    2. www.google.com

    3. www.bajaj.com

    4. www.twowheeler.com

    5. www.extrememachines.com

    54

    http://www.herohonda.com/http://www.google.com/http://www.bajaj.com/http://www.twowheeler.com/http://www.extrememachines.com/http://www.herohonda.com/http://www.google.com/http://www.bajaj.com/http://www.twowheeler.com/http://www.extrememachines.com/
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    QUESTIONNAIRE

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    NAME: -

    CONTACT NO .

    AGE:- 15-20 20-25

    25.30 Above 30

    OCCUPATION:- Businessman Employee

    Student Other

    Q1) Which Bike do you have?

    Hero Honda Bajaj Any Other

    Q2) Which Model do you have?

    Hero Honda: - Splendor Passion

    Karizma Other

    Bajaj: - CT 100 Discover

    Pulsar Other

    Q3) In which Family Income do you Fall?

    100000-200000 200000-300000

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    300000-400000 Above 400000

    Q4) For how long do you own a Bike?

    0-1 year 1-2 year

    2-3 year above 3 years

    Q5) For what purpose do you use your Motor Bike?

    Office Purpose Personal Purpose

    Joy Purpose Other

    Q6) How do you come to know about this Motor Bike?

    Newspaper Television

    Magazines Friends/Relatives

    Q7) Does Advertisement Influence your decision in choosing a Motor Bike?

    Yes No Cant say

    Q8) Do you have full knowledge about Bikes before buying?

    Yes No

    Q9) Which factor below influence your decision?

    Price Mileage Quality

    58

  • 8/2/2019 19013553 Bajaj vs Hero Honda Project Report

    59/60

    Resale Value Status Symbol

    Q10) How would you rate the following factors of bikes with respect to different

    companies?

    Hero Honda Bajaj

    Mileage

    Price

    Pick up

    Maintenance

    Look/Shape

    Brand Image

    Q11) In new bike with good feature comes in, then would you like to change your bikes?

    Yes No Cant say

    Q12) Any Suggestions for Company

    Date: (Signature)

    59

  • 8/2/2019 19013553 Bajaj vs Hero Honda Project Report

    60/60

    SUBMITED BY Vishal jaggi

    ROLL NO 820375073