190- Darjeeling Sikkim T & T report.pdf

8/9/2019 190- Darjeeling Sikkim T & T report.pdf

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Rajya Sabha Secretariat, New Delhi

February, 2013/Phalguna, 1934 (Saka)

PARLIAMENT OF INDIA

DEPARTMENT-RELATED PARLIAMENTARY STANDING COMMITTEE

RAJYA SABHA

ON TRANSPORT, TOURISM AND CULTURE

ONE HUNDRED NINETIETH REPORT

( Presented to the Hon’ble Chairman, Rajya Sabha on 6th February, 2013)

( Presented to the Hon’ble Speaker, Lok Sabha on 6th February, 2013)

Development of Tourism in Darjeelingand Sikkim

REPORT NO.

190

( Presented to the Rajya Sabha on 27th February, 2013)

( Laid on the Table of Lok Sabha on 27th February, 2013)


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Website:http://rajyasabha.nic.in

E-mail:[email protected]


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PARLIAMENT OF INDIA

RAJYA SABHA

DEPARTMENT-RELATED PARLIAMENTARY STANDING COMMITTEE

ON TRANSPORT, TOURISM AND CULTURE

ONE HUNDRED NINETIETH REPORT

Development of Tourism in Darjeeling

and Sikkim

(Presented to the Hon’ble Chairman, Rajya Sabha on 6th February, 2013)

(Presented to the Hon’ble Speaker, Lok Sabha on 6th February, 2013)

(Presented to the Rajya Sabha on 27th February, 2013)

( Laid on the Table of Lok Sabha on 27th February, 2013)

Rajya Sabha Secretariat, New Delhi

February, 2013/Phalguna, 1934 (Saka)

Hindi version of this publication is also available


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CONTENTS

PAGES

1. COMPOSITION OF THE COMMITTEE ..................................................................................... (i)-(ii)

2. INTRODUCTION ..................................................................................................................... (iii)

3. LIST OF ABBREVIATIONS ..................................................................................................... (iv)

4. REPORT ................................................................................................................................ 1—32

Chapter-I Introduction.................................................................................................. 1—3

Chapter-II Development of Tourism related Infrastructure in Darjeeling ............ 4—9

Chapter-III Development of Tourism related Infrastructure in Sikkim ................. 10—16

Chapter-IV Development of Transport Connectivity ................................................. 17—27

Chapter-V Centrally Protected Monuments in Darjeeling and Sikkim.................. 28—30

Chapter-VI General Observations and Recommendations......................................... 31—32

5. OBSERVATIONS /CONCLUSIONS /RECOMMENDATIONS — AT A GLANCE ................................ 33—43

6. MINUTES .............................................................................................................................. 45—48


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COMPOSITION OF THE DEPARTMENT-RELATED PARLIAMENTARY

STANDING COMMITTEE ON TRANSPORT, TOURISM AND CULTURE

(2012-13)

1. Shri Sitaram Yechury — Chairman

RAJYA SABHA

2. Shri Satish Sharma

3. Prof. Alka Balram Kshatriya

4. Shri V. Hanumantha Rao

5. Shrimati Bimla Kashyap Sood

6. Shri Aayanur Manjunatha

7. Shri Narendra Kumar Kashyap

8. Shrimati Vasanthi Stanley9. Shri Kunal Kumar Ghosh

10. Shri Thomas Sangma

LOK SABHA

11. Shri Yogi Adityanath

12. Shri Ghanshyam Anuragi

13. Shri Subrata Bakshi

14. Shrimati Tabassum Hasan

15. Dr. Mahesh Joshi

16. Shri M. Krishnaswamy

17. Shri G.V. Harsha Kumar@18. Shrimati Ranee Narah

19. Shri Prabodh Panda

20. Shri Deoraj Singh Patel

21. Shri Adhalrao Shivaji Patil

22. Shri Nilesh N. Rane@23. Shri K.J.S.P. Reddy

24. Shri Modugula Venugopala Reddy

25. Shri Dushyant Singh

26. Shri Rakesh Singh

27. Shri Shatrughan Sinha

28. Shri K. Sudhakaran

29. Shri Dinesh Trivedi

*30. Shri Sisir Kumar Adhikari#31. Shri Madan Lal Sharma

(i)

@ Ceased to be a Member of the Committee consequent upon his/her inclusion in the Council of Ministers w.e.f. 28th October, 2012.

* Nominated on 14th December, 2012 vice Shri Khagen Das.

# Nominated on 9th January, 2013 vice Dr. Kruparani Killi, who ceased to be a Member of the Committee consequent upon

her inclusion in the Council of Ministers w.e.f. 28 th October, 2012.


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(ii)

SECRETARIAT

Shri N.K. Singh, Joint Secretary

Shri Jagdish Kumar, Director

Shri Swarabji B., Joint Director

Shrimati A.S. Chakravani, Assistant Director

Shri T. Kennedy Jesudossan, Committee Officer

Shri P.P. Raumon, Committee Officer


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(iii)

INTRODUCTION

I, the Chairman, Department-related Parliamentary Standing Committee on Transport,Tourism and Culture, having been authorized by the Committee, do hereby present on its behalf this

One Hundred Ninetieth Report on ‘Development of Tourism in Darjeeling and Sikkim’.

2. The Committee, in continuation of its special focus on promotion of Tourism in India, took

up the North-Eastern Region for studying various issues related to promotion of tourism sector in

that region. The Committee undertook a study visit to Guwahati, Aizawl, Shillong and Agartala from

9th to 15th February, 2011 and presented its 172nd Report to the Parliament.

3. The Committee further visited Darjeeling and Gangtok from 26th February to 2nd March,

2012 to study the difficulties that came in the way of promotion of tourism in the Region such

as restriction on entry of tourists, poor infrastructure, lack of transport facility, poor security and

insufficient road-rail-air network etc.

4. The Committee expresses its gratitude to the officers of the Ministry of Tourism, Ministry

of Culture, Ministry of Road Transport and Highways, Ministry of Civil Aviation, Ministry of

Shipping, Ministry of DONER, Airports Authority of India, Air India, National Highways Authority

of India, Archaeological Survey of India, Inland Waterway Authority of India, North Eastern

Council and Officers of State Governments of Sikkim and West Bengal, Tour-Travel and Hotelier

Associations of these States and others for their cooperation in furnishing the required feedback

and information in connection with the examination of the subject and also for making valuable

suggestions for improving the tourism scenario in these States.

5. The Committee considered and adopted the Report at its meeting held on the 3rd January, 2013.

SITARAM YECHURY

NEW DELHI Chairman,

January 3 , 2013 Department-related Parliamentary

13 Pausa, 1934 (Saka) Standing Committee on Transport, Tourism and Culture.


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LIST OF ABBREVIATIONS

AAI – Airports Authority of India

IAF – Indian Air Force

ASI – Archaeological Survey of India

BRO – Border Roads Organisation

CAT – Critical Area Test

CFA – Central Financial Assistance

CoS – Committee of Secretaries

DGHC – Darjeeling Gorkha Hill Council

DoNER – Department of North-Eastern Region

EOI – Expression of Interest

FCI – Food Craft Institute

IHM – Institute of Hotel Management

ILS – Instrument Landing System

JWG – Joint Working Group

LPG – Liquified Petroleum Gas

LTC – Leave Travel Concession

MAFI – Modernisation of Air Force Infrastructure

MHA – Ministry of Home AffairsMICE – Meetings Incentives Conferences and Exhibitions

MoD – Ministry of Defence

NGO – Non-Governmental Organisation

NH – National Highways

NHAI – National Highways Authority of India

NJP – New Jalpaiguri

NLC – National Level Consultant

PHHL – Pawan Hans Helicopter Limited

PWD – Public Works Department

RTH – Road Transport and Highways

RTO – Regional Transport Office

SARDP – Sepecial Accelerated Road Development Programme

SNT – Sikkim Nationalised Transport

TCS – Tata Consultancy Services

(iv)


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REPORT

CHAPTER-I

INTRODUCTION

The eight States of the North-Eastern Region form part of the East Himalayan region, which

includes Sikkim that embraces the Darjeeling Hills of West Bengal. The rich natural beauty, serenity

and exotic flora and fauna of the area are invaluable resources for the development of eco-tourism.

The Region is endowed with several tourist attractions, each State having its own distinct features.

Such attractions are scattered all over the region largely located in remote areas within highly

fragile environments.

2. Despite abundance of natural beauty, snow peaked mountains and white water rivers,

forests and wild life, the flow of incoming tourists has been marginal mainly due to lack of infrastructure in this region. All our efforts for the development and promotion of North East

Region, that includes allocation of 10% of the Plan fund all the Ministries has had no desired

impact. An amount of Rs.110.00 crore has been earmarked in B.E. 2011-12 for the region. The

financial assistance being given to North East States includes assistance for development of tourist

infrastructure, promotion of fairs/festivals and tourism related events in the region, Information

Technology related projects, publicity campaigns, market development assistance, human resource

development, promotion and marketing etc.

3. Realizing that certain aspects/areas of the region did not get required emphasis in its earlier

report, the Committee decided to look into those aspects relating to North-Eastern Region, the

Committee decided to take up the issues relating to development of tourism for detailed

consideration and make a report to Parliament. The Committee undertook an on-the-spot study of the region and visited Guwahati (Assam), Aizawl (Mizoram), Shillong (Meghalaya) and Agartala

(Tripura) where it interacted all the stakeholders including State Governments and local people. The

Committee has been quite concerned about the lack of infrastructure and other facilities for a long

time reflected in its observations/recommendations in its various Reports from time to time. So

much so, it had earlier made a study of the region and presented its 172 nd Report on the

Development of Tourism in North Eastern Region on 17 th August, 2011.

4. The Committee visited Darjeeling and Sikkim with the view to see, discuss and find

solutions to the problems and bottlenecks confronting the promotion of Tourism in the region.

It comprehensively studied the two major aspects of the Infrastructure Development in the two

areas, commutation; viz. development of roads, roadways, railways, airways, ropeways,

helicopter services, bridges; and (ii) Hospitality; viz., development of hotels, homestays,development of areas of tourist interest and to provide facilities like telescopic Himalayan

mountain views, trekking and adventure tourism, parks, monuments, etc. With these aspects in

mind, the Committee held interaction with the transport operators, hoteliers and other

stakeholders in the private sector as well as with the Ministries of Tourism, Civil Aviation, RTH,

Culture, and organizations like ASI, BRO, Airports Authority of India, Air India, and the State

Governments of West Bengal and Sikkim.

5. Darjeeling in West Bengal is one of the most magnificent hill resorts in the world. It

conjures visions of snow peaks, serenity of vibrant green hills steeped in splendor, a land of


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breathtaking beauty crowned by the majestic Himalayas and attracts young, adventurous and

enthusiasts across the age groups. The tourist spots and attractions in the region are serene,

pristine and hub of adventure, leisure and special interest tourism. The tourism products of

Darjeeling and adjoining areas are Tea Tourism, Toy Train—a World Heritage product, Trekking,

Water Rafting, Bird Watching Tour, Butterflies Tours, Forest Safaris and Wellness Tourism.

6. Sikkim is a small State in the North-Eastern Himalayas, surrounded by vast stretches of

Tibetan plateau in the North, the Chumbi valley of Tibet and the kingdom of Bhutan in the East,

Darjeeling district of West Bengal in the South and the kingdom of Nepal in the West. The State

being a part of the inner ranges of mountains of Himalayas has no open valleys, and no plains but

varied elevation ranging from 300 to 8583 mtrs. consisting of lower hills, middle and higher hills,

alpine zones and snow bound land. The highest elevation of 8583 mtrs. is at the top of the

Mt. Kanchenjunga. This Hill State is a bio-diversity hotspot endowed with unblemished natural

beauty with lush green forest and abundant flora and fauna.

7. Sikkim also famous for its unique culture, ethnic heritage, pilgrimage tours, sites of

archeological interest and more so, a perfect option for adventure lovers. This hill-station, popular

as ‘Nature’s own Garden’, is one of the most sought after hill destinations. As a showcase of

nature-tourism, the hills of Sikkim offer multiple options for those in search of authentic natural

splendor away from hustle of city atmosphere.

8. These factors are supporting these hill stations to have a regular upward growth in the case

of tourist arrivals over the years.

The details of tourist arrivals in West Bengal and Sikkim are as follows:

Domestic and foreign Tourists visited during 2006-10 (in lakhs)

Year Tourist Visits Sikkim West Bengal All India

2006 Domestic 4.22 158.08 4623.21

Foreign 0.18 9.98 117.39

2007 Domestic 4.65 185.81 5265.64

Foreign 0.18 11.55 132.57

2008 Domestic 5.12 193.14 5630.34

Foreign 0.21 11.34 143.81

2009 Domestic 6.16 205.29 6688.00

Foreign 0.18 11.80 143.72

2010 Domestic 7.00 210.72 7402.14

Foreign 0.21 11.92 178.53

2011 Domestic N.A. 222.57 8508.56

Foreign N.A. 12.13 194.94

9. The above Table illustrates that the Tourist arrivals in Sikkim, both domestic and foreign,

had witnessed substantial increase in the recent years. The domestic tourists stand at 4.22 lakhs


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in 2006 and 7.00 lakhs in 2010 whereas the foreign tourist arrivals in 2006 was 0.18 lakh and in

2010 it was 0.21 lakhs. As per a study conducted by the Ministry of Tourism for the State of

Sikkim, April, May, June and October appears to be the peak season for tourists with reasonably

satisfactory inflows during the months of March, August, July to December as well. Thus, January

and February are the leanest months for the Tourism Industry to bear. The Major source marketsfor domestic tourists were West Bengal, Maharashtra, Delhi and Gujarat. The share of other States

appears to be only marginal. Sikkim also attracted tourists from Western Europe, U.S.A, UK, Japan,

etc. though very nominal.


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CHAPTER-II

DEVELOPMENT OF TOURISM RELATED INFRASTRUCTURE IN DARJEELING

10. Infrastructure development holds the key to India’s sustained growth in the tourism sector.

Under the Centrally Sponsored Scheme of Product/Infrastructure Development for Destinations and

Circuits, the Ministry of Tourism extends Central Financial Assistance to the State Governments/

Union Territory Administrations for tourism projects identified in consultation with them for the

improvement of existing tourism products and also for developing new ones. 100% Central

assistance is given under the scheme for development of destinations/circuits including mega

projects to world standard and also for rural tourism infrastructure development. The Ministry of

Tourism provides financial assistance up to Rs.5.00 crores for the development of Destinations and

Rs.8.00 crores for the development of Circuits. The upper limits of financial assistance for

development of identified mega destinations and circuits are Rs.25 crore and Rs.50 crore

respectively. For Rural Tourism Infrastructure Development, the thrust is on development of tourism infrastructure at the identified rural tourism sites so that socio-economic benefits of

tourism reach to the rural community. A maximum of Rs.50.00 lakh is sanctioned for each project

under this scheme for the development of tourism related infrastructure.

11. The Ministry of Tourism, during the course of its submissions, has informed the Committee

that the following initiatives have been taken by the Government for Darjeeling:

(1) Heritage Railway Stations like Darjeeling, Kurseong, Sonada and Ghoom shall be

refurbished and components of the Darjeeling Himalayan Railways shall be restored.

(2) Master Plan is being prepared for Tourism Development in Darjeeling.

(3) Under the Project ‘Destination Darjeeling’, parking Space, Street Lighting, main

thoroughfares, Public Conveniences, Signages, View Points, parapet with railing andgarbage disposal vats will be set up in the town of Darjeeling.

(4) Himalayan Mountaineering Institute shall be revived.

(5) Mirik;

(i) Setting up of Aquarium on Mirik Lake;

(ii) Providing Water Sports facilities on Mirik Lake;

(6) Management of tourism facilities- Swiss cottages in Mirik, Teesta, Tribeni, Jorpokhari

Wayside facilities;

(7) Setting up of Public Convenience at State Highway 12, Mongpoo Road, Kalimpong

Road and Lava-Gorubathan Road.

(8) Improving the trekking route from Manebhanjan via Sandakphu to Phalut with more

wayside amenities, as also accommodation.

(9) Kalimpong;

(i) Setting up of Horticulture Park;

(ii) Setting up of Orchid Garden.

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(10) Tagore Trail– This circuit would cover Mongpu, (Museum and Sureli Bunglow),

Gouripur House and Chitrabhanu in Kalimpong.

(11) Tourist Information Centre near Coronation Bridge with kiosks/Souvenir Shops/tea-

shops.

(12) Home stay facilities in the district.

(13) Complete Restoration of Sureli Bungalow, the abode of Rabindranath Tagore in

Mongpu, Darjeeling.

(14) Creation of tourism infrastructure at Sandakphu and Phalut, Development of trekking

route from Manebhanjan to Sandakphu/Phalut.

(15) Refurbishment of Tiger Hill observation centre.

(16) Landscaping at Tiger Hill and creation of Tourism Interpretation Centre.

(17) Two Rural Tourism Projects at Darjeeling.

(18) Creation of cafeterias at the railway stations of Darjeeling, Kurseong and Ghoom.

(19) Develop the Trekking infrastructure on Lava-Lolegaon route.

(20) Creation of infrastructure to facilitate Rafting at Teesta, Gliding in Kalimpong, Angling,

Mountain Biking etc.

(21) Motor Vehicle Training for 200 youth by augmenting the facilities at the Tibetan.

12. The Committee notes that various tourism development schemes have been proposed

for the development of Darjeeling and adjoining areas. The Committee was informed that

approximately 4000 people visit Tiger Hill every morning to watch the sunrise. The

Committee is of the view that augmentation of facilities at the observation with latest

telescopes and such aids will attract more tourists to this place. To cater to the requirement

of influx in tourists, the Committee recommends that projects initiated for the promotionof tourism in Darjeeling and the adjoining areas may be completed within the proposed

time-frame.

13. The Committee held interaction with various Governmental and non-Governmental agencies.

The following points emerged during the discussions:

Darjeeling Ropeway

14. The long pride of Darjeeling has been the ‘Singla Ropeway’, which once connected the

Darjeeling town to the other side of Sikkim, making transportation much easier has been recently

opened but with only one station. The Committee during its field visits has seen the most scenic

ropeway that has the backdrop of the snow-capped mountains, tea gardens and the Rangeet River.

The Committee hopes that this may be connected to Singla as served earlier and later itcan be extended to the other side of the river to Jorethang in Sikkim and taking it to

Namchi, making this a Darjeeling-Sikkim Ropeway, which would be a major tourist

attraction in both the places.

Darjeeling Himalayan Railway

15. The Committee found the neglect in Darjeeling Hill Railway was evident from the ill-

equipped railway stations with very old and shabby looking buildings which were once the pride

of Darjeeling. The train service requires a major overhaul. The Committee, therefore,


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recommends that renovation/restoration of all stations from Siliguri station to Darjeeling

station should be taken up. Not only the Railway Stations, but the adjoining areas with tea

estates, old buildings, etc. should be brought under ‘Tourism and Heritage Park’. Siliguri

Town, Sukna, Tindharia, Kurseong, Sonada, Ghoom and Darjeeling station need to be

provided with tourist information and felicitation centre and other amenities.

Neighbouring Country Borders

16. The Committee was informed that there are 3 major border points which are used by

tourists, viz., Kakkarvitta-Panitanki border with Nepal, Chengrabandha-Burimari border with

Bangladesh and Phuentsholing-Jaigaon border with Bhutan. These points need to be immediately

upgraded to facilitate tourists, which are completely unorganized at the present State. The

Committee, therefore, takes the view that all-weather single window facility like customs

and immigration clearances, foreign exchange and other information should be available to

the tourists at these spots. Inter-country reciprocal arrangement with Nepal and Bhutan

with regard to taxis, permits, foreign exchange, etc. for tourists between India-Bhutan and

India-Nepal were demanded by the tour operators. The Committee recommends that the

matter may be taken up with the Ministry of External Affairs.

Celebration of Tourism Day

17. The Committee was also informed that in order to create awareness about Ministry of

Tourism, Darjeeling tourism celebrates World Tourism Day on the Mall. However, last year (2010-11)

they did not get funds and the event was not organized. The Committee, therefore, recommends

that ‘Tourism day’ should be celebrated with festivity to encourage tourism sector on

regular basis and adequate allocation of funds should be provided by the Government.

Streetlights and Footpaths

18. The Committee was informed by the stakeholders that they are not allowed to putstreetlights and build footpaths. The Committee, during the visit witnessed itself darkness

on the streets and lack of proper walking space in the roads. The Committee notes that

such measure would only enhance the market capacity of the place and recommends that

efforts should be made to put proper streetlights and build footpaths.

Development of Parks

19. The Committee received a memorandum demanding to develop and maintain Bankim

Chandra Park situated near Kalimpong which has huge tourism potential. This park is now in

a dilapidated State over-run by weeds and the glass house there has been dismantled by the

authorities. It was also submitted to the Committee that Kalimpong was a neglected area as the

roads, electricity and water problems are rampant there.

20. The suggestions given to the Committee are summed up as under:

(i) an immediate survey of the park be made by a Team of Experts comprising of

distinguished architects, landscape experts and planners of Kalimpong;

(ii) upgradation work be immediately taken up by construction of a glass house, repairs

of pathways and gazebos and suitable planting of decorative plants and shrubs;

(iii) Pay-toilets be constructed for the use of tourist and visitors; and


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(iv) Abundant Cafeterias with parking lots be constructed where clean drinking water, tea

and coffee and light snacks are served by suitably liveried attendants to tourists and

local visitors, etc.

21. The Committee notes that Bankim Chandra Park is an important component of

tourism in Kalimpong. For development of tourism in Darjeeling and adjoining region, thedevelopment of Kalimpong is crucial. The Committee, therefore, recommends that

immediate steps for the development of Kalimpong and also Bankim Chandra Park should

be taken. The Committee notes that the Ministry of Tourism has proposed setting up of

horticultural park, orchard garden and creation of infrastructure facilities for gliding in

Kalimpong. The Committee also recommends that the State Government may be consulted

and sensitized to submit new proposals in this regard.

22. The Committee was also informed that the Janmukti Park situated in the heart of

Kalimpong town is built on land where the Kalimpong Arts and Crafts once functioned. It is a

small Open Air Park with flowerbeds, pathways, benches, small lawns with a panoramic view of

the Himalayas. The Committee was, however, surprised to find that its view is obstructed and

obscured by concrete structure and the entrance to the park is through a historic section of

Kalimpong town where the original pagoda style enclosure that once housed the bust of Queen

Victoria still stands besides the original structure of Coronation dispensary. The Committee

recommends for the proper maintenance and upkeep of the park by the concerned agencies.

Maintenance of Lakes

23. Mirik is a tourist place. It was submitted to the Committee that Mirik lake is nowadays

facing acute neglect and there was no system to keep the lake clean. The local sewage and mud

all are deposited into the lake. The Mirik lake is also source of potable water for Darjeeling and

the adjoining areas. The Committee takes a serious view of the utter neglect of Mirik lake.

The Committee, therefore, recommends that there should be a proper sewage disposal

mechanism for the area so that the process of polluting the Mirik lake could be checked.

The Committee also recommends that de-silting should be done in Mirik Lake and,thereafter, proper maintenance work should be carried out at regular intervals.

Observatories

24. Observing Kanchenjunga is a very pleasant experience from the Tiger Hills. However, all the

tourists will not get the opportunity as it depends on the weather conditions. The Committee

recommends that telescopes and such facilities enabling the tourists to get clear view of the

mountain may be arranged at the Tiger Hills.

Adventure tourism and trekking

25. The Committee also came to know that adventure tourism and trekking can be good options

to woo tourists. To add to the offers Biking trail can be made around Darjeeling to attract more

adventure tourists. However, the Committee was informed that no project was received for

adventure tourism.

Tea Tourism

26. Darjeeling is famous for its beautiful Tea Gardens spread far and wide having

immense potential for tourism. The concept of ‘Tea Tourism’ should be explored for tourism

purposes. The Committee was informed during the discussions with the stakeholders that

for this purpose Lease agreement is to be reviewed to include tourism in it. The Committee


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recommends that the State Government may be consulted for taking necessary steps in this

regard.

MICE tourism

27. Conventions and conferences are, today, acknowledged as a significant segment of the

tourism industry. A large number of conferences are held around the world every year. Meetings,

Incentives, Conferences and Exhibitions (MICE) are important segments of the tourism industry.

In a rapidly globalizing high growth Indian economy, MICE tourism is set to grow and the country

is in need of more Convention and Exhibition Centres to meet this requirement. To encourage

investment and standardize facilities in these areas, the Ministry of Tourism grants approval to

Convention Centres.

28. The Committee notes that these two places have immense potential for this purpose.

There are no facility for holding conference in Darjeeling, as such, the corporate sector is

not interested in visiting the place. In Sikkim also the situation is more or less the same.

The Committee therefore recommends that the State Governments of West Bengal and

Sikkim should take benefit from the above mentioned scheme as so far they have not sentany proposal for setting up convention centres in these places.

Hotel Accommodation and Amenities

29. Darjeeling is the most sought after tourist destination but there is dearth of good hotels.

There are no five star hotels. The Convention centre facilities are also not good. The Government

gives subsidy for construction of hotels above two stars as such bigger hotels are getting

subsidies. However, the Committee is of the view that there is need for giving incentive for building

two star hotels as most sought after hotels are in this category. Also there is demand for tax

holiday for 5 years in the region. The Stakeholders in Darjeeling also informed that they have to

face stiff competition from Sikkim as they get the exemption in taxes by the State Government.

The Committee was also informed that in 1991 Darjeeling Industrial Centre promised subsidy forsmall hotels but the proposal did not materialize. The Committee recommends that subsidy

should be provided to smaller and Budget hotels on priority basis. The Committee is of the

strong view that there is need to give special status to Darjeeling and keep it at par with

NE States so that it can also get exemption in taxes, etc. If timely action is not taken the

tourist flow will gradually decrease and this will affect the economy of the region as the

major source of employment is tourism related services.

30. The Committee also visited the West Bengal Tourism hotel at Mirik. The place is

situated atop a hill with scenic beauty and the rooms are very spacious. However the facility

was not opened for visitors. The Committee noted that the place away from the crowd can

be a good staying option if properly maintained. The Committee recommends that the

possibility of opening the hotel for the public may be explored.

Rural Tourism

31. As the whole of North Bengal and Sikkim are dominated by villages, the Committee finds

the hope for pro-poor tourism development as per the Central Government’s new tourism initiative.

The Committee was also informed that the tourist spots near Darjeeling is 85% villages and the

village tourism by way of Home stays can be a good option for the visitors. However, the Home

stays do not get subsidies. The Committee recommends that scheme for subsidy to Home

Stays should be included in the subsidy scheme for building tourist accommodation in

villages. The Committee recommends that there is an immediate need to formulate a rural


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tourism policy and support for development of some model tourism villages in the

Darjeeling and Sikkim region.

Removal of Eyesores

32. The Committee was also informed of the towers which have been installed on therooftops and the hills which is an eyesore on the beauty of Darjeeling. There is urgent need

for relocating them. Further, there are BSNL cables lying all over the city in a haphazard

manner. These cables are potential danger and also destroy the beauty of the place. The

Committee recommends that local authorities should take corrective measures to solve the

problem.

Drinking Water Supply

33. The Committee during the deliberations with the hoteliers had found that their major

complaint was about the shortage of drinking water. Since water supply is available once in a week

that too for one hour, the hoteliers have to depend on private water suppliers for meeting their

requirements. During the deliberation the Committee was informed by the officials of DarjeelingGorkha Hill Council (DGHC) that major water project of Rs. 159 crore is underway for lifting the

water and to distribute it and is likely to complete in one and a half year.

34. The Committee recommends that drinking water should be arranged on priority basis

and special schemes for the purpose should be formulated. The Committee hopes that the

project will be completed within a period of 1½ year as informed to the Committee.

Sanitation and cleanliness

35. The Committee also noted that sanitation and cleanliness is lacking in Darjeeling which has to

be taken up as utmost important. Since Ministry of Tourism is already holding the “clean

India” campaign, the Committee recommends that Darjeeling should be included in the

campaign. The Committee also recommends that local bodies and NGOs may be involved the‘Clean India’ campaign at the field levels.

Erratic supply of LPG

36. The Committee also got complaints of erratic supply of LPG cylinders to hotels which had

led to price hike and black marketing. The Committee recommends that the matter may be

taken up with concerned Ministries/agencies to ensure that hospitality sector does not face

the shortage of LPG cylinders.


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CHAPTER-III

DEVELOPMENT OF TOURISM RELATED INFRASTRUCTURE IN SIKKIM

37. Problems/challenges in Tourism Development in Sikkim as submitted by the Ministry of

Tourism to the Committee are:–

• Sikkim is a mountainous area, the damage to Arterial road and inter-district

connectivity due to landslides is a recurring phenomenon causing the problems in

project implementation.

• Sikkim is a rain-fed region with extreme monsoon, the working season is limited to

about 8 months at the lower climatic zones, which is further reduced in the higher

altitude regions.

•

The State is landlocked with international border along three sides and one side opento the country through West Bengal. Political stability depends on the implementation

of the project and the inflow of the tourist.

• Project cost is comparatively higher as Mountainous and High Altitude area rather than

plain land.

• Administrative clearance and Forest clearance (in case of project site falling under

forest land)

38. On this basis of study conducted for Sikkim, the key Strengths and Weakness have been

identified as follows:

• Strengths

■ Historical importance of Sikkim

■ Value for money accommodation infrastructure.

■ Buddhist Culture/ambience as a tourist attraction.

■ Eco/Adventure Tourism.

• Weaknesses

■ Connectivity/poor basic infrastructure like roads, expensive travel costs due

to absence of public/private transport system.

39. Key tourism products and packages could be Adventure activities, trekking, yak rides,

angling; Village tourism/home stays; Fairs and festivals; Pilgrimage; Handloom and handicrafts;Local cuisine; Floriculture; Wellness.

40. The Committee notes that at present, Sikkim primarily is seen as a standalone

destination. However, it can be a unique combination of various products of tourist

interest. These include culture, nature and adventure tourism products. The ultimate

aim is to develop Sikkim as a part of Buddhist Circuit and an eco-tourism destination

in the country. The Committee recommends that efforts should be made to integrate all

the tourism products. The Committee hopes that these adversities like poor


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connectivity, under developed roads, expensive travel costs, etc. should be met with

proper study on the actual problems and implementing modern technologies for the

construction works, etc.

41. The Ministry of Tourism has informed that the following tourism projects were completed

in Sikkim:–

Sl. Project Name Amount (CFA)

No. (in lakh)

2008-09

West Sikkim

1. Tourist Infrastrcture at Rameydham Rabdha and war site at 500.00

Thapgay Dara, Sribadam

2. Development of Barshay rhododendron Tourist Centre in Soreng, 500.00

West Sikkim

East Sikkim

1. Construction of Heritage Centre at Marchak and Beyong in East 300.13

Sikkim

2. Construction of Tourist Infrastrcture at Old Rumtek and Rey in 416.36

North Sikkim

1. Dev of high altitude trekking route from Taschu to Sebang and 92.72

foot trail from Kedyong Pilgrimage Monastery in North Sikkim

2. Development of trekking route to Green Lake and Nimtey in 299.35

North Sikkim under the Destination Development Scheme

South Sikkim

1. Development of Tourist infrastructure at Jorethang in South Sikkim 385.85

2009-10

East Sikkim

1. Tourist Circuit Development En-Route Rumtek in East Sikkim 418.41

North Sikkim

1. Development and promotion of Eco-Tourism Destination in Lachung, 397.41

Yumthang in North Sikkim

2. Destination Development of Mangan Tourist Axis i/c Heliport in North 329.11

Sikkim

The Ministry of Tourism has further informed that the following projects are under progress in

Sikkim:–


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Sl. Project Name Amount (CFA) Status

No. (in lakh)

1 2 3 4

2008-09

East Sikkim

1. Development of Gangtok as Major Tourist Destination 2390.70 In progress

South Sikkim

1. Construction of Tourist infrastructures at Temi-Tarku 380.52 In progress

in South Sikkim.

2. Construction of Yatri-Niwas at Assangthang in South 500.00 In progress

Sikkim

3. Development of Tourist Infrastructure at Damthang in 471.09 In progress

South Sikkim

4. Development of Tourist infrastructure at Tiffindara 379.73 In progress

and Children Park at Namchi in South Sikkim

5. Tourist infrastructure at Tendong and Jorpokhari in 253.78 In progress

South Sikkim

6. Rural Tourism at Village Jaubari in South Sikkim 62.91 In progress

(CBSP&H/W)

7. Rural Tourism Project at village Maniram Bhanjyang 58.24 In progress

in South Sikkim (CBSP&H/W)

8. Rural Tourism Project at village Rong in South Sikkim 58.24 In progress

2009-10

West Sikkim

1. Development of camping sites and trekking routes 490.54 In progress

along Singharila trekking trail in West Sikkim

2. Destination Development of Geetang Khola waterfall 325.18 In progress

i/c heliport in West Sikkim

3. Rural Tourism Project at Village, Darap, West Sikkim 17.00 In progress

(CBSP)

4. Rural Tourism at Village Srijunga Martam, West Sikkim 49.59 In progress(H/W)

East Sikkim

1. Tourist Spot Development at Kumrek including trek 381.85 In progress

route development from Gadi to Jhandidara via Dikling

in East Sikkim

2. Rural Tourism at Village Pandam Gadi Budang, East 17.00 In progress

Sikkim (CBSP)


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1 2 3 4

3. Rural Tourism at Village Lower Tumin Distt., East 63.17 In progress

Sikkim (CBSP & H/W)

4. Rural Tourism at Pastanga Gaucharan Distt. East 17.00 In progressSikkim (CBSP)

South Sikkim

1. Development of Tourist Infrastructure at Yangyang in 403.77 In progress

South Sikkim

2. Development of Tourist Infrastructure at Melli in 379.61 In progress

South Sikkim

3. Destination development of tourist infrastructure under 421.57 In progress

berfung Ralong constituency and Heliport at Chemchey

in South Sikkim

2010-11

West Sikkim

1. Const. of Modern Wayside Amenity at Rimbi Water 440.91 10%

Garden along Pelling- Rimbi-Yuksom Road, West Sikkim

2. Construction of Modern Wayside Amenity at Daramdin 438.44 15%

along Nayabazar-Daramdin-Sombaria-Hilley Road in West

Sikkim

3. Rural Tourism at Village Srijunga Martam, West Sikkim 20.00 In progress(CBSP)

4. Rural Tourism Project at Village, Darap, West Sikkim 50.00 In progress(H/W)

East Sikkim

1. Tourist Sport Development at Namil River from (Opp. 444.08 20%

Science Centre) at Marchak in East Sikkim

2. Development of Pilgrimage Circuit at Rorathang, Reshi 405.41 20%

and Rhenok in East Sikkim

3. Development of Integrated Adventure tourism 398.01 20%

Infrastructure in and around Thami Dara in East Sikkim

4. Rural Tourism at Pastanga Gaucharan distt. East 47.15 In progress

Sikkim (H/W)

5. Rural Tourism at Village Pandam Gadi Budang, East 47.12 In progress

Sikkim (H/W)

2011-12

West Sikkim

1. Construction of model wayside Armenity at Sribadam 433.83 In tender

along Kaluk-Sribadam-Soreng road in West Sikkim process


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1 2 3 4

2. Construction of model Wayside Amenity at Chakung 465.81 In tender

along NayaBazar-Chakung-Soreng road in West Sikkim process

East Sikkim

1. Development of Tourism Infrastrcture at Naitam, 736.55 In tender

Lower Syari and WSA at Bhusuk in East Sikkim process

South Sikkim

1. Construction of Wayside Amenity at Phongla Junction 410.69 In progress

along Namchi-Mamring road in South Sikkim

42. The Committee has observed that many projects sanctioned during 2008-09 and

2009-10 are still to be completed. The Committee recommends that efforts should be made

to complete these projects at the earliest.

43. The Committee also recommends that ropeway between Namchi to Samdruptse may

be considered to take tourists from Namchi which will not only save time but will also to

have a panoramic view of the place. The Committee during its field visits to the Char-Dham

temple complex has seen the well organized facilities for the pilgrim tourists there. The

Committee is also impressed with the simulator aided film show which is a major tourist

attraction there. The Committee recommends that such initiatives need to be developed at

other tourist locations in Sikkim as these places will be on must visit places by a tourist

once landed there.

44. The Committee also received suggestion for developing Relli village which at a distance

of 12 km. from Kalimpong town and is a small hamlet and Relli River meanders through its

course providing scenic picnic spots and camping sites. A local club constructs a temporarydam across the river in winter to create a shallow swimming pool for tourists. A lot of visitors

drive to this scenic valley during the winters for outings and picnics. The Committee

recommends for constructing of steps for approaching the river and the pathways. The

sandy beach area below the bridge could be cleaned up and permanent picnic spots could

be set up. The drive down to Relli village is through picturesque villages. Suitable

viewing points should be constructed with facilities for drinking water, toilets and

refreshments kiosks.

45. Across the Relli bridge, a small hamlet is situated the Gorkha Village complex with

cottage and a restaurant maintained by DGHC Tourism. These facilities should be opened

round the year for the sake of the tourists.

46. The swimming pool complex being constructed on the banks of the Relli River is clearly

visible from the lawns of Gorkha Village and presents a wonderful sight. The large flat area at the

back of the Swimming Pool complex should be put to use of construction of a water theme park

with water slides, water falls and other water based recreational facilities with suitable cafeteria and

catering facilities and a landscaped rock garden for tropical plants.

47. The Committee recommends that development of Relli Village as a potential tourist

spot should be initiated by the Ministry of Tourism and the wayside inn, situated in an

excellent location on a small hillock just beyond the bridge needs to be spruced up and

remain open on all occasions for the service of tourists and guests.


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Human Resource Development

48. For upgrading the skills and capacity building of service providers of the industry, the

Ministry offers a Scheme of Capacity Building for Service Providers, under which trainings are

undertaken to cover a wide range of services like health and personal hygiene, cleanliness, basic

service techniques, cooking techniques, garbage disposal, etiquette and basic manners, basicnutrition values, energy saving techniques, guides training, etc. It, inter-alia, covers service

providers such as porters/servers/waiters /helpers/front office staff/reception and counter staff/food

kiosk and dhaba staff/personnel engaged in handling tourists, Airport Security Staff, Immigration

Officials and Customs Officers.

49. As per a study, majority of hotels are owned by the private sector. The hotel owners are

not exposed to hotel business; and trained managers and trained staff are not easily available locally.

It has, therefore, been increasingly realized that training facilities for development of manpower,

especially for development of managerial skills, needs to be given top priority in the tourism

development programme. Upgradation of the present Food Craft Institute to the national level of

Institute of Hotel Management for giving a three-year diploma course in hotel management will go

a long way to add quality education in hospitality industry. The Committee also recommends

that Institute of Travel and Tourism Management in Sikkim on the lines of the Tourism

Management Institute at Gwalior for serving the interest of tourism industry of North East

may be established.

50. The Committee was informed that under the scheme of Capacity Building for Service

providers and Hunar se Rozgar program no proposal has been received in respect of Darjeeling

district and from Sikkim. For assistance to IHM/FCI Sikkim has sought the grant of Rs. 474.22

lakh out of which Rs.200 lakh has been released for construction of IFC at Namchi. For broad

basing of Hospitality Education, no proposal has been received.

51. The Committee notes that Darjeeling district and Sikkim, both have the potential for

capacity building. They have huge manpower resources which should be tapped for the

tourism industry in the States and also for seeking placement outside the States. Trained

manpower presents positive image in the tourists mind and helps for flourishing the tourism

industry. The Committee recommends that the States should seek the benefit from the

scheme of capacity building to exploit human resources.

52. In the case of hospitality education, which is equally important for the tourism

development of Sikkim, the Committee has come to know that there is no proposal from

the State Government. The Committee recommends that Ministry of Tourism may consult

the State Government for a suitable location for establishment of an Institute of Tourism

Studies and the project may be taken up.

53. The Committee during deliberations noted that Mirik can be a potential tourist

destination. They should be made aware of the tourism potential in the area so that they

could make a better earning from it in the days ahead. There is also potential for Home

stays in Mirik town which can be explored. For exploiting the resources the local people

should be trained under some schemes.

STUDIES AND SURVEYS

54. The Committee was informed of the recent study of Survey carried out on promotion of

tourism and development of tourism infrastructure in Darjeeling and Sikkim:

• For identification/development of Tourism circuits in the North-East region a study has

been done by TCS for the North Eastern council, Ministry of DoNER. For the rest


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of the States/UTs, including West Bengal, a study has been assigned, by the Ministry

of Tourism, to National Level Consultant (NLC), IL and FS. The Tourism Circuits, in

the States/UTs (excluding North-East) to be developed during Twelfth Plan, have been

tentatively identified by the NLC.

• Ministry of Tourism has commissioned a State Tourism Survey for the State of Sikkimfor Collection of data on Domestic Tourism. The one year long survey started in June,

2011. The purpose of this survey is to improve the quality of domestic tourist’s data.

55. The Committee recommends that the studies/surveys should be completed in time

and action should be taken on the study to improve various aspects of tourism. The

Committee also recommends identifying the source markets and carrying out intensive

market research through qualified consultants. The Committee also recommends that

collection of tourism data should also be made for Darjeeling.


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17

CHAPTER-IV

DEVELOPMENT OF TRANSPORT CONNECTIVITY

RAILWAYS

56. The preferable mode of travel by Indian tourists is still by Rail. The major railhead is atNew Jalpaiguri (NJP) on Delhi-Guwahati line, which is about 95 km. from Darjeeling. All trainsgoing towards Guwahati pass through New Jalpaiguri. For Sikkim, Kalimpong and Darjeeling thenearest railhead is also NJP.

57. The Committee got complaints regarding poor transport connectivity to Gangtok from theCentral and Western India which is due to the operation of only one train ‘Kurla-Guwahati’ whichruns thrice a week from Mumbai to New Jalpaiguri Station, the main railway junction for NorthBengal and Sikkim. The tourists from the western part of India and especially Maharastra arehesitant to visit this area as they cannot cope up with the current train schedule. Requests in thisregard was received by the Committee to look into the matter and increase the frequency of express trains in Mumbai/Guwahati sector to all seven days a week which will fulfil the

requirement of tourists as well as general public.

58. In addition to that there was demand for introducing one Shatabdi train connecting Kolkatato New Jalpaiguri which may be a boosting factor for attracting more travellers in the region. Anumber of trains including Rajdhani halt at New Jalpaiguri Station at present for onward journeyto Gangtok and other parts of Sikkim. The nearest Railway station is Patna, on the Buddhist route.It is therefore suggested that this route should be extended to Sikkim because of its Buddhistconnections and a number of well-known unique monasteries. The train from Bodhgaya should beextended to New Jalpaiguri to give a meaning to the Buddhist route. All the benefit available to theBuddhist circuit should be extended to Sikkim as well.

59.The Committee is of the view that the increased transport connectivity to the Sikkim

would be a major boost for attracting travelers to the region. The Committee recommends

that Ministry of Tourism may take up the issues with the Railway Board for introducing more

trains, increasing frequency of existing trains and introduction of new trains to this sector.

AIR CONNECTIVITY AND AIRPORTS

60. The nearest airport to both Darjeeling and Gangtok is Bagdogra, Darjeeling is 90 kms. andGangtok is 125 kms. from the Bagdogra airport. Air India currently operates seven flights in theDelhi–Bagdogra sector and 4 flights in the Kolkata–Bagdogra Sector. In addition to this privateairlines has the following flights:–

Delhi-Guwahati-Bagdogra-Delhi

Kingfisher Airlines Delhi–Bagdogra–Guwahati–Delhi A-320 4 flights

Delhi–Guwahati–Bagdogra–Delhi A-320 3 flights

Spicejet Delhi–Guwahati–Bagdogra–Delhi B-737 7 flights

Delhi–Bagdogra–Guwahati–Delhi B-737 7 flights

Go Air Delhi–Guwahati–Bagdogra–Delhi A-320 4 flights

Delhi–Bagdogra–Guwahati–Delhi A-320 3 flights

Jet Airways also has daily flights in the Delhi–Kolkata–Bagdogra sector.


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61. There are 12 operational airports served by scheduled airlines viz. Dibrugarh, Guwahati,

Lilabari, Imphal, Dimapur, Agartala, Shillong, Jorhat, Silchar, Tezpur, Bagdogra and Aizawl in North

East region. As per winter schedule 2011, filled by Scheduled airlines to DGCA, a total number of

406 flights are being operated by scheduled airlines viz. Air India, Alliance Air, Jet Airways, Jet Lite,

Kingfisher Airlines, SpiceJet, IndiGo and Go Air. Druk Air (Bhutan) is operating two flights per

week on Paro-Bagdogra-Bangkok and VV route.

62. The Committee was informed that Bagdogra airport in West Bengal belongs to Indian Air

Force (IAF), Ministry of Defence (MoD). It is the nearest airport serving the tourism needs of

Darjeeling and adjoining areas. Airports Authority of India only maintains a Civil Enclave at this

airport for handling civil operations. Presently, 68 flights including four international flights per

week are operated from this airport. The airport is not capable of handling night operations.

63. The Airports Authority of India informed the Committee about the plans to develop

Bagdogra airport:

(a) Airports Authority of India has planned to install CAT-I Instrument Landing System and

CAT-I Approach Lights in Coordination with IAF and subject to land being made

available by the State Government.

(b) In the long term, Airports Authority of India has plans to further expand the

infrastructure by constructing a new Terminal Building and Apron, subject to additional

land measuring 118 (79 acres required for phase-I development) being made available

by the State Government.

64. Bagdogra Airport is the only airport which supports a large area, including the States

of West Bengal, Sikkim, Bihar and Assam. It also caters to countries like Bhutan, Nepal and

Bangladesh. This is the only profitable terminal for Northeast India. Bagdogra needs to be

better connected to the rest of the country with flights for Mumbai, Bangalore, Dibrugarh,

Gaya etc. Also, a facility to connect most of the South and Southeast Asian capitals.

65. The Committee, keeping in view the limitations for operating civil flights at aDefence airport, has suggested that Air India flights need to be increased for linking

Bagdogra with major cities of the country. Since the LTC package is open to the North East

Region, the passenger rush is peak during the summer holidays and so the Air India should

make arrangements for getting more passengers accommodated by ensuring extra flight/

seat availability in the sector.

66. The Committee while interacting with stakeholders was informed that there is need of air

connectivity from Kathmandu to Bagdogra which can be profitable route as most of the foreign

tourists wish to extend their tour to North Bengal/India from Nepal but due to the present poor

connectivity by air we get very negligible foreign tourists from Nepal.

67. This matter has been communicated to the Ministry of Civil Aviation and their written reply

States that Indian carriers are operating to neighbouring countries like Indian carriers are operatingto neighbouring countries like Afghanistan, Maldives, Nepal, Sri Lanka and China. However, they

are not operating on India-Bhutan and India-Pakistan sector. Foreign carriers are operating on these

sectors. The Ministry further informed that:–

68. Indian carriers are free to mount services from any point in India to foreign destinations

as per the respective bilateral air services arrangements. However, actual operations are always

guided by its commercial judgment.

69. The Committee is also of the view that this sector has good tourist potential due to

Buddhist connection and that needs to be explored in a big way. The Travel Agents


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Association also suggested for operating international flights from Bagdogra to Paro

(Bhutan) and Bangkok (Thailand). The Committee, therefore, recommends that the

commercial viability may be assessed in these sectors.

70. The Committee hopes that the efforts in enhancement of the tourist’s visits to these

areas, the commercial viability will be improved and profitable flights could be operated infuture.

71. During deliberation with the tour and travel agents association, the Committee came to

know that there was a long standing demand for ‘ILS’ facility and Night Landing facility, which

the Committee feels needs to be looked seriously.

72. The Ministry of Civil Aviation in this regard submitted their reply which States that the IAF

in their latest communication have mentioned that they intend to provide ILS for the most usable

runway at Bagdogra through their MAFI programme (Modernization of Air Force Infrastructure) in

March, 2014 time period and also mentioned that if required, AAI could consider provision of ILS

for reciprocal runway approach. As per ATM Directorate the other runway approaches are having

limitations due to terrain and hills and hence approach on reciprocal runway is not feasible. Hence,

ILS for the reciprocal runway approach will not serve the required purpose. For the main runway,as said above, IAF intends to provide the ILS in their MAFI programme.

73. As regards provision of approach lights, AAI has requested IAF for permission to carry out

survey for identification of obstacles; matter is being pursued with IAF. Acquisition of 23 acres

additional land for upgrading the facilities at Bagdogra Airport is not yet over due to hindrances

such as village road, 11 KV electrical transmission lines and some private houses still exist. The

matter has already been taken up with State Government authorities in this regard.

74. The Committee recommends that the Ministry of Civil Aviation/Airports Authority of

India may take up with the Ministry of Defence and Indian Air Force in getting the airport

facilities upgraded as per the above proposal. The matter may also be taken up with

Government of West Bengal for making available additional land for expansion of the

Bagdorga Airport.

75. Keeping in view the culture of the area a suggestion has been made to rename Bagdogra

Airport as ‘Kabiguru Rabindranath Tagore International Airport’. The Committee desires that the

Ministry of Civil Aviation may look into the possibility of renaming the airport.

76. Airports Authority of India has also briefed the Committee about constructing a new

Greenfield Airport at Pakyong in Sikkim for operation of ATR72 type of aircraft. The Project is

funded by the Central Government and is being taken up in phases. The total cost of the project

is Rs.309.46 crores and will be completed in 2013. The tourist inflow will be boosted up in Sikkim

after the new airport is made operational. The Committee was also informed that the runway is

6000 feets and further expansion is not possible due to steep hills. The Committee was also

informed that the Airport is suitable for smaller aircrafts. As such the Committee desires

that the frequency of the aircrafts is to be increased to be able to lift more tourists.

Keeping in view the density of international tourists, the airport should be made to

international standards with all the facilities. The Committee also came to know that two

lane road is to be constructed by State Government to connect Pakyong airport to Ranipool

to Gangtok city to facilitate smooth movement of traffic. The Committee recommends that

the work on the road should be completed before the airport becomes functional so that the

passengers do not face problem of congestion on the road.

77. Taxi operators have submitted many complaints as regards the tax structures, plying of

unauthorized vehicles, unjustifiable parking fee etc. at Bagdogra airport. The Committee desires


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that the Government of West Bengal and Airports Authority of India should look into the

grievances and take remedial measures.

CONNECTIVITY BY HELICOPTER

78. The State Government has been operating regular passenger/tourist flights on Gangtok-Bagdogra-Gangtok sector and other flights for carrying tourists. Pawan Hans has provided a

5-seater bell helicopter on wet lease to the Government of Sikkim since 31st October, 1998. The

services are being run by the State Government on subsidized basis with 75% subsidy from MHA

and balance 25% is being recovered from the passengers by the State Government and extra costs,

if any, met from State Government fund.

79. As per the details provided by Pawan Hans for providing connectivity in NER, total No. of

Helicopter to be required in Sikkim will be:

80. Existing service-1 Helicopter

(a) Helicopters required as per Twelfth Five Year Plan

(i) New Sectors in Sikkim– 1 Helicopter

(ii) Inter-State Connectivity– 1 Helicopter

81. The tourist places in Sikkim can be connected by helicopters. The Committee was also

informed that Helicopter services are being upgraded with the construction of network of Helipads,

Mountain flights, joy rides and heli services will soon start in all the districts. Heli tourism is being

aggressively promoted by creating more heliports at places of tourist interest with the assistance

provided by Ministry of Tourism. So far one proposal was received by the Ministry from Sikkim

for the scheme of building heliport. The helicopter connectivity will encourage more tourists to visit

Sikkim.

82. In case, the Government of West Bengal desires, PHHL informed that they may provide Air-

connectivity to the Darjeeling area by Helicopters on wet lease basis or mutually agreed terms and

conditions. The proposed sectors/route for Airconnectivity by Helicopter for Darjeeling could be:

Bagdogra–Darjeeling–Bagdogra

Darjeeling–Bagdogra–Darjeeling

Darjeeling–Kalimpong–Darjeeling

Darjeeling–Mirik–Darjeeling

Any other sector could also be connected as per requirement.

The Ministry of Civil Aviation has further clarified that:–

(i) A Pawan Hans helicopter has been operating on the sector Gangtok-Bagdogra on wet

lease basis. PHHL in its preliminary feasibility study done at the request of

Government of West Bengal has brought out the fact that there is potential of providing connectivity from Bagdogra–Darjeeling and other neighboring places like

Mirik, Kalingpong etc.

(ii) PHHL is keen to start the helicopter operation in association with Government of West

Bengal. Further PHHL has also highlighted the infrastructure facilities to be developed

in these areas such as helipad, passenger lounge, frisking facilities, etc., however

further response of Government of West Bengal in this regard is still awaited.

(iii) In December, 2011 an Expression of Interest (EoI) for Starting of Helicopter Services

was floated by Transport Department, Government of West Bengal. Accordingly,


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Pawan Hans has responded to the same and requested Government of West Bengal to

form a Joint Working Group (JWG) to explore and discuss the modalities. However,

State Government’s response is still awaited.

(iv) PHHL would be keen to operate helicopter service in association with Government of

West Bengal at mutually agreed terms and conditions.

83. The Committee, during its interaction, was also informed by that the area is under the

surveillance of Army. As such, clearances for them are required for helicopter operations which

makes the helicopter services dependent on the clearance of the Army. This makes the venture

unfriendly.

84. The Committee notes the various initiatives proposed by Ministry of Tourism and the

proposal of Government of Sikkim Government which is trying to promote heli-tourism in

the State. However, the connectivity in Darjeeling is yet to be explored. As such the

Committee recommends that the Ministry of Tourism should make plan with the West

Bengal Government to cover the Darjeeling area also by heli services and provide financial

assistance for the same. The Committee recommends that adequate numbers of helicopters

as per the requirement may be procured or leased from Pawan Hans Ltd. for the purpose.Besides this the Army may also be taken into confidence for the smooth functioning of

helicopter operations in the region.

85. Taking into consideration the extent of subsidy in Helicopter journeys being enjoyed

by the tourists, the Committee is of the opinion that tourism activities should be aimed at

bringing revenue to the exchequer and not be made a burden on the tax payers. The

Committee, therefore, recommends that Pawan Hans Ltd. should make a detailed study on

how the heli tourism can be made a profitable business without seeking any-subsidies, on

the lines of the heli-taxi services started by a private operator at nominal rates in Kerala

recently.

ROAD CONNECTIVITY AND CONSTRUCTION OF ROADS

86. Both Darjeeling and Sikkim depend entirely upon the road transportation system for the

movement of goods and people from one place to another within or outside the State. There is

no other means of transport like railways, waterways, etc. except helicopter service, which also

depends on weather conditions. The road network is the sole medium of transportation for the

State and its importance in the tourism sector is important.

87. The arterial road from Siliguri to Gangtok is NH 31A and is the only means of connectivity

of the region to remaining part of the country through West Bengal as the State shares three sides’

international borders with Indian territory. NH 31A, the life line of Sikkim was reported to have

been hit by 13 major and 12 minor slides. Bridges on NH 31A were generally safe. Longitudinal

cracks were reported on the pavement at many places, forming breach at 27.80 km. huge size

boulders at 5 locations.

88. With the advent of developmental works and with the increase in population the need for

wider roads with smooth curves was necessary so that heavy vehicles can also ply on it for

transportation of essential commodities and people could also travel from one place to another

through transport vehicles at reasonable rates. The achievement of this objective involved widening

of narrow roads, smoothening the steep gradient and improving the acute angles and blind curves.

89. The State PWD and Border Roads Organisation (BRO) looks after all major roads in North

and East Districts. Even seemingly inaccessible places have been covered by roads – which are

sheer engineering feats has been achieved by BRO. Its funding was reduced drastically in the late


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1990s resulting in reduction of its units and subsequently in the year 2004 the Project HQ was

shifted to Afghanistan. On the demand of Government of Sikkim and Army it was raised again in

the year 2008. Since then it has started planning and execution of works and the budget is

increasing every year.

90. BRO informed that presently, the Sevoke–Gangtok Road (NH-31A) is the only Highway toconnect Gangtok, the capital of Sikkim with Siliguri/North Bengal. The road NH-31A is passing

through unstable soil of strata and the road is frequently blocked during monsoon due to landslides.

It is therefore felt necessary to provide an alternative route to Gangtok connecting it with Siliguri/

North Bengal which will become a force multiplier during emergency. Further, the possibility of

building another alternate highway between Sevoke and Ranipur which has been estimated at only

a slightly higher cost than improving the existing highway, too, is being explored. The process of

improving the existing highway will involve stoppages which may not be desirable from the point

of view of the State, but with the Gangtok by pass and 22 km. long Gangtok–Nathu La road, it

will be able to form a continuous new highway from Sevoke (West Bengal) to Nathu La via

Gangtok. Thereafter, both roads can be kept operational so that the State is not held hostage to

any natural calamity on any one of these critical link roads.

91. BRO informed that the proposed double lane alternative highway to Gangtok originally is via

Chalsa–Khuniamore–Jaldhaka–Thode–Rachela–Aritar–Rangpo–Gangtok. The alignment was approved

in principle in November, 2008. Accordingly, the action for preparation of DPR for construction/

improvement of road Chalsa–Khuniamore–Jaldhaka–Thode–Rachela–Aritar–Rangpo–Gangtok was

initiated. Sikkim is now connected with the rest of the country with NH 31A between Sevoke and

Gangtok. Due to the uncertain topographical nature of that road, land slides and other blockages

frequently hamper the supply of essential goods and travel between Sikkim and the rest of India.

It is, therefore, important for Sikkim to have an alternate highway between Sevoke and Ranipur

which has been estimated at only a slightly higher cost than improving the existing highway. The

process of improving the existing highway will involve stoppages which may not be desirable from

the view point of the State. With the Gangtok by pass and 22 km. long Gangtok–Nathu La road,

it will be able to form a continuous new highway from Sevoke (West Bengal) to Nathu La via

Gangtok. Thereafter, both roads can be kept operational so that the State is not held hostage toany natural calamity on any one of these critical link roads.

92. While taking up the case for forest clearance with the Department of Forest, Government

of West Bengal for Alternate Highway Chalsa–Khuniamore–Jaldhaka–Thode–Rachela–Aritar, they

have expressed reservation for approving the alignment in a meeting held on 30 October, 2010 as

15 km. (approx.) length of the road between Thode and Rachela is passing through Neora valley

National Park. They have suggested two other alternate alignments in place of the approved

alignment Chalsa–Khuniamore–Jaldhaka–Thode–Rachela–Aritar:–

(a) Alignment No. 1 – Damdim–Gorbathan–Phaparkheti–Labha–Aritar

(b) Alignment No.2 – Bagrakot–Chukhim–Nimbong–Kafer–Kolbung–Aritar

93. The Committee was further informed that during the meeting of the Committee of Secretaries (CoS) on Review of NH-31A and the alternate route to Sikkim held on 25 February,

2011 at Cabinet Secretariat, a direction was given to DG Forests and the officials of MOD/BRO

and Forests Department of West Bengal to visit the site and to finalise a feasible alternate alignment.

The DG Forests along with various officials visited the site between 19 to 21 April, 2011 and a

report of the joint inspection was submitted. It has been recommended by DG Forests to follow

the alignment Bagrakot–Chuikhim–Nimbong–Kafer–Bakhim–Algarh–Rhenok route to be taken up as

an Alternate Highway to Sikkim. They have also recommended that since this is passing through

forest land the road may be used by the Army alone so that ecological pressure is not increased

and also the security needs are safeguarded.


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94. The Army HQ is of the view that the road Khuniamore–Thode–Tangta–Rachela-Aritar is of

operational significance and continues to be priority. However, due to the concerns of the Forests

Deptt. there is no objection by the Army to develop the alignment No. 2 i.e., Bagrakot–Chuikhim

–Nimbong–Kafer–Bakhim–Algarh–Rhenok through SARDP NE Phase-A. As the alignment Bagrakot–

Chuikhim–Nimbong–Kafer–Bakhim–Algarh–Rhenok has been recommended by DG Forests to beused only by Army, the MoRT&H has expressed reservation to accept it as the Alternate Highway

to Sikkim, as an alternative to NH-31A which provides connectivity to Sikkim with the rest of the

country.

95. The BRO informed the Committee that HQ CE (P) Swastik has taken up the case with the

Dte. GBR and duly recommended that the proposed Alternate Highway shall be used by the Army

as well as the Civilians. The Ministry of Road Transport and Highways has sought the confirmation

from the Defence Secretary whether the proposed route will be available for use to both civilians

and Army. The reply of the same is awaited.

96. The Committee notes various steps taken to provide an alternative highway for

Gangtok which is very essential so that it is well connected with the country. Since it is

surrounded by international borders, the need is more also from the strategic point of view.The Committee, therefore, recommends that keeping in view its strategic location the

alternate highway should be given top priority. The Committee hopes that the proposed

highway will be completed as per schedule overcoming all the shortcomings.

97. The Committee was also informed that presently, the BRO is maintaining 62 roads in Sikkim

and the present status of important works being executed by BRO has been given in the succeeding

paragraphs:–

NH-31A (Sevoke-Rangpo-Ranipur-Gangtok)

98. The length of this National Highway is 92.60 km. and it is of Intermediate Width

Specifications (5.5 m carriageway). The road is 51.70 km. in West Bengal and 40.90 km. in

Sikkim. Border Roads Organisation (BRO) has been entrusted with maintenance and improvement

of 81 km. length of the highway. NH-31 A is being upgraded to double lane specification under

SARDP: Phase-A. Out of 80 km. road stretch with total cost of Rs.463.33 crores, works on 52.65

km. has been sanctioned and work is in progress. The probable date of completion is 2014. Double

laning works on 6 km. has been completed so far. With the increase in international projects, the

bridges that carry the vehicles are not able to sustain. Recently, a bridge collapsed as the truck

was carrying more load than authorized.

Gangtok-Sherathag road (length 66.41 km.)

99. Two laning work has been approved with the approximate cost Rs.478.71 crore and work

is in progress with PDC by 2013. Work on 30 km. has been completed.

Strategic roads

100. Out of 3 strategic roads, work on one road katto-Bump-IV has been completed. Work is

in progress on road Northern Alignment (Bheem Base Dokala) of length 13.48 km. with probable

date of completion by 2013. Formation work of 9 km. has been completed. Work on the

Southern Alignment road (Flag-Hill-Dokala) has not yet started due to Wildlife clearance. Bio-

diversity impact report has been carried out by Rain Forest Research Institute and comment on

the report has been sent on 18 th November, 2011. The proposal is under examination at National

Board for Wildlife.


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construction and maintenance of NH has to engage itself in the task of seeking clearances

from the State Governments. The Committee recommends that BRO should concentrate its

efforts in the construction of roads and the rest of the formalities should be completed by

the Ministry in consultation with the concerned State Governments.

107. The Committee has noted that the road connecting Bagdogra Airport to Darjeeling isin a dilapidated State, which is a major bottleneck for the growth of tourism in Darjeeling

and Sikkim. The Committee, therefore, recommends that since different authorities are

involved in the maintenance work at various stretches, a coordinated action is required to

maintain the highway from Bagdogra to Darjeeling.

108. The Committee had witnessed the road damages at various places as a result of the

recent earth quake. The Committee finds that at many places, lack of water drains are

causing over flow of water on the roads and sliding of the sides. It, therefore, recommends

that BRO/NHAI need to take up the matter at the time of road design itself. The

Committee has the opinion that all the roads in the Sikkim and in the North East should

be provided with proper culverts so that the rain water and mud should not come to the

roads as a result of rain or for other reasons.

109. The Committee also examined the bridges – small and big – along the road network in

Darjeeling and Sikkim. It noticed that with the power projects coming up in Sikkim, lot of

transportation takes place and sometimes the trucks in order to avoid long routes, take the

bridge(s), whose capacity is not adequate to bear the weight of loaded trucks. Recently a bridge

near Gangtok, thus, collapsed as the truck was carrying load more than the carrying capacity of

the bridge. The Committee recommends that at the entry point of Sikkim i.e. Rengpo check

post, the concerned authorities and the transport officials should monitor the movement of

trucks to ensure that they do not carry extra load. Otherwise, they should be directed to

move through roads which can sustain extra load.

110. The Committee notes that the maintenance of roads is an expensive task in the hilly

terrain because of high rainfall and topographical conditions. It, therefore, recommends that

some long-term financial solutions be evolved to create a fund dedicated to the maintenanceof roads for Darjeeling and the North-East including Sikkim so that modern technology may

be better utilized for improving the pace and quality of work.

111. The Committee also recommends for strengthening of the existing bridges so that

the carrying capacity may be increased for higher loads. With these objectives in view,

special emphasis may be given to the improvement of low cost roads and bridges and

construction of new roads in new areas.

112. Having regard to the importance of roads network in the overall economic

development of the State in general and the need for connectivity for the growth of tourism

in particular, the Committee recommends for granting adequate funds and timely release

of the same, which will go a long way in improving the construction/replacement/repair of

roads at various stages/locations.

113. The Committee got complaints that NH-55 is closed for traffic since last 20 months and

NHAI is neither taking any steps nor the State PWD who is entrusted with its maintenance is

utilizing the services of NHAI. The Committee recommends that proper coordination with the

two agencies may be ensured so that the road maintenance and construction works should

not be trapped in red tapes.

114. The Committee also noticed the insufficient and deficient road signage which is a major

cause of accidents. The Committee recommends that proper signage and road markings

should be provided at important points.


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ROAD PERMIT

115. The Committee was informed that in Darjeeling, New Jalpaiguri and Cooch Behar, the

permits issued for taxis are valid within the concerned limit of those districts only. Inter-country

vehicles from Bhutan and tourist vehicles from Sikkim can come to those districts. This increases

the cost of the package tours in Darjeeling, Cooch Behar and New Jalpaiguri as sometimes it isas high as 65%.

116. To overcome the bottlenecks of multiple inter–State road transport barriers, the Ministry of

Tourism informed the Committee that they have been advocating implementation of seamless travel

for commercial tourist vehicles. It was felt that that there is a need for a system which would

ensure single window payment of taxes for seamless travel, through which tax can be collected

centrally and apportioned to States. This would facilitate smooth movement of vehicular traffic and

avoid delays and inconvenience to tourists. The system was implemented for Delhi–Jaipur–Agra

Sector. The Committee is of the view that there is a need to adopt the same approach for

seamless travel in Darjeeling and Sikkim in consultation with the Ministry of Road

Transport and Highways. The Committee recommends that the taxi fare and road taxes

should be rationalized in consultation with the stake holders concerned by the State

Governments.

117. The Committee recommends that the problem of road permit in Darjeeling should be

considered by the Ministry of Tourism on priority in consultation with the concerned

Departments to give them a level playing field. The State Government should also take the

benefit from the scheme for construction of modern, state-of-the-art, dedicated parking lots

for which financial assistance is provided by the Ministry of Tourism.

118. The State Transport Department of Sikkim informed the Committee that Sikkim Nationalised

Transport (SNT) caters to the transportation needs of all Government departments, PSUs and

Central Agencies such as NHPC, Border Roads Organisation (BRO), Army, etc. All the routes inside

Sikkim and to and from Siliguri are nationalized. During the Twelfth Five Year Plan it is envisaged

to improve and modernize the workshop and operation infrastructure thereby improving the

efficiency and other key indicators. The State Transport Department of Sikkim has submitted some

suggestions for improving the passenger facilities, which are as given below:

(i) A modern bus terminus having modern passenger amenities was constructed and

completed during 1996. Proposal for future needs such as additional departure bays

along with a depot working having garage sheds, washing platforms, security room

fuel room and depot store is to be undertaken under Phase-II.

(ii) Modern Bus Terminus-cum-Minor Workshop at Namchi:

Namchi is a growing tourist centre with new tourist attraction being added to the

itinerary of tourists. The increased tourism activity also increases the Transportation

needs of local population. In order to cater to the growing demand for transportation

needs of passengers in the south district a proper Bus Terminus at Namchi withproper passenger amenities and a Sub-Deport Workshop has been planned,

(iii) Modern Inter State Bus Terminus at Rangpo:

The tourist footfall to Sikkim is growing at a high rate. With this the transportation

needs of Inter State travel has grown tremendously. It is envisaged to develop an

Inter–State Bus Terminus at Rangpo to cater to the transportation needs of the Inter–

State commuters. This ISBT will operate buses to neighbouring State capitals; Kolkata,

Guwahati, and Patna and other high passenger flow corridors like Kakaribhitta,

Bodhgaya, Phunssholing etc.


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(iv) Way Side Amenities along National Highways and District Roads inside Sikkim:

119. With the increase in frequency of City Runners and increased demand in Intra-State as well

as Inter State routes it has become necessary to provide way side passenger amenities. The rainy

season is typically long so the passengers are mostly inconvenienced as there are no way-side

waiting sheds.

120. The Committee agrees with the State Government’s view on the importance of

strengthening the public transport facilities. The Committee is of the view that with new

initiatives for enhancing the tourist inflow to the State, immediate attention is required for

proper road connectivity and vehicles. Since the public transport is able to minimize the

road congestions, strengthening of the State transport facilities and passenger amenities

should be taken up on priority basis.

190- Darjeeling Sikkim T & T report.pdf

Documents

Transcript of 190- Darjeeling Sikkim T & T report.pdf