18 th SFO Meeting – Paris
description
Transcript of 18 th SFO Meeting – Paris
3 November 2010
18th SFO Meeting – Paris Benedikt Butaye (Mr), Key Account Manager
Agenda
Vanbreda International
Evolution of the Fellowship Insurance
Key figures October 2009-September 2010
Medical
Life/Permanent Disability
Renewal 2011
Focus on some Vanbreda International services
Vanbreda International
Regional claims officesLocal offices
Local representations
Vanbreda International
345,000 expat lives covered
Serving clients in 192 countries
3.7m medical bills processed representing € 430m
400 employees
Evolution of the Fellowship Insurance
“Fellowship insurance” = Group Life, Disability and Medical Insurance Policy
Negotiated by IAPSO/UNDP in 1982
Separate experience and independent premium evolution for fellows, scientific visitors, training course/study tour/meeting participants since 2003
Result: stable premiums since 2003 (medical unchanged, life & PD 10% decrease in 2009)
Estimated number of fellows in 2010 = 1,400
23 declaring organizations
Premiums and Reimbursements (medical)
Fellows Premiums (USD) Reimbursements (USD)Oct 2007/Sept 2008 673,751 455,309 Oct 2008/Sept 2009 651,218 300,052 Oct 2009/Sept 2010 573,323 376,100
Reimb. by type of service (10/09-09/10)
Type of service Total expenses Total reimbursements Proportion ProtectionHospital semi-private accommodation 23,099 23,049 6.13% 99.78%Hospital - private accommodation 10,740 7,848 2.09% 73.07%Doctors' fee in-patient 21,834 21,764 5.79% 99.68%Other Hospital Expenses (in-patient) 45,905 45,905 12.21% 100.00%Subtotal In-Patient 101,578 98,566 26.21% 97.03%Doctor's fees out-patient 149,714 147,503 39.22% 98.52%Pharmaceuticals 48,665 47,565 12.65% 97.74%Physiotherapy 7,035 7,015 1.87% 99.72%Psychiatric treatment 4,243 2,117 0.56%Subtotal out-patient 209,657 204,199 54.29% 97.40%Transportation costs 1,848 1,828 0.49% 98.92%Subtotal transport 1,848 1,828 0.49% 98.92%Dental care 66,479 56,777 15.10% 85.41%Dental appliances 18,973 14,730 3.92% 77.63%Subtotal dental 85,452 71,507 19.01% 83.68%Total 398,535 376,100 100% 94.37%
Compare 09/10 with 07/08
0
50,000
100,000
150,000
200,000
250,000
In-Patient Out-patient Transport Dental
Total reimbursements 07/08 Total reimbursements 09/10
Reimb by Country of Expense (10/09-09/10) – Top 10
SWITZERLAND28%
AUSTRIA10%
USA6%BELGIUM
5%SWEDEN
5%
BANGLADESH4%
FRANCE4%
ITALY4%
LEBANON4%
SYRIA2%
OTHER28%
Reimb by Organization (10/09-09/10)
IAEA25%
WTO - OMC13%
UNESCO11%
UNITAR8%
ICGEB6%
WMU4%
UNO 3%
WHO3%
OTHER27%
Life & Permanent Disability
2008Date Organization Amount USD
13-Mar-08 UNO 1,600 7-Jul-08 IAEA 25,000
1-Nov-08 UNO 25,000 28-Dec-08 UNIDO 25,000
2009Date Organization Amount USD
20-Oct-09 UNIDO 25,000
Fellows Premiums (USD) Reimbursements (USD)Oct 2007/Sept 2008 105,677 26,600 Oct 2008/Sept 2009 102,297 50,000 Oct 2009/Sept 2010 95,099 25,000
Renewal 2011
Medical: unchanged
Life & Permanent Disability: unchanged
Focus on some services offered by VBI
Customer Service Provider Network
Dedicated Website
www.vanbreda-international.com
How to sign up?
Log-in code: “242/IAPSO01” (Personal Reference Number) in combination with “06/06/1963” (Date of Birth)
Info on: Coverage Direct Payment Claims Filing My Pages Contacts VBI’s Network Provider list Disease Management
TAT
94% of claims settled within 4 working days 100% within 10 working days
Medical Claims Center
24/7 multi-channel availability
Uniform administrative platform
Real-time information
Central administrative
platform
Central administrative
platform
Multi-language capability
Provider Network
77% through direct payment system (10,000 providers)
Hospital
Patient
Local network
Case managementCase management
Health care rate queriesHealth care rate queries
Second opinionsSecond opinions
Provider informationProvider information
Local network
Free visibility
Online provider search Online provider search
Thank you & Questions