17.04.2012 Jukka Talja CTO SmartManager 3.1 We mean mobile business.

17.04.2012 Jukka Talja

CTO

SmartManager 3.1

We mean mobile business

smartphonesolutions.fi |

Smartphone Solutions - Background

(c) Smartphone Solutions – Customer Confidential

• Founded 2004, Headquartered in Helsinki, Finland, with local partner offices around the Finland, Scandinavia, Europe and India.

• Packaging and branding best-of-breed secure mobile solutions and testing that everything works together.

• Professional technical support always available.

• About 350 user organizations, market leader in Northern Europe.”We mean mobile business”


Smartphone Solutions - Offering


• Service organization that offers mobile solutions based on the latest technology to corporate & community customers

– SmartMail™ - Push email, calendar & contacts– SmartManager™ - Mobile Device Management– SmartPortal™ - Single portal to acquire and manage devices and

software– SmartStrategy™ - Consulting for mobile strategy, planning and

measurements– F-Secure (virus & browsing detection) mobile clients

”We mean mobile business”



SmartManager 3.0

4

Making life a bit easier


What’s in it for end-user organization?

• freedom from time and place• more efficient work flow• ease of use, better availability• solution with assured performance• mobile security• cost savings• low Total Cost of Ownership• high service level, reliable partner in the background

5


SmartManager MDM

Comprehensive device management platform for any enterprise or service provider

Flexible solution- Operator-independent- Hosted or local installation- Billing based on real usage

6


Mobile device

GSM/GPRS/3G/CDMA/WLAN

Native client

SmartManager supported client platforms

Nokia

S60 v

3

Nokia

S60 v

5

Nokia

^3

WM

5.0

Po

cketP

C

WM

5.0

Sm

artp

hone

WM

6.0

, 6.1

, 6.5

Pro

fessio

nal

WM

6.0

, 6.1

, 6.5

Sta

ndard

Andro

id 2

.x

Bla

ckberry

iPhon

e &

iPad

- Symbian 60 v3- Symbian 60 v5- Symbian ^3- Symbian Anna- Symbian Belle- Windows Mob 5 - Windows Mob 6- Windows CE- Blackberry- Android 2.x- iPhone


SmartManager MDM – the Big Picture


Configuration (manually or over-the-air (OTA))communications, security and device settings, SW installs

Updating (over-the-air), SW updates, changes to configuration

Termination, data back-up/erasing of data

Continuous DMmonitoring of devicesrestrictions for useinventorytrouble locationingtroubleshooting

Continuous data mgmtbackup/restorefile transfersdata synchronization


Smartphone Solutions - Connections


(c) Smartphone Solutions Oy

Ports 443 (for normal connections) and

22 (for remote VNC display) from client

to server

Port 443 from HTML browser to server

VNC port range (550xx-550yy) from VNC

applet to server

SMSGW access from server to SMSGW


SmartManager MDM - Inventory

• Detailed up-do-date inventory of devices


SmartManager MDM - Inventory

• Detailed always up-to-date device inventory- IMEI, phone number, device model, owner,

alerts, online status, platform, firmware version, bluetooth state, autolock info, time, date, language, uptime, memory details, network and connectivity actions, operator info, SMSC number, access point details, sent & received data (GPRS/3G, WLAN), Mac addresses, certificates, cell info, gps data, destinations, applications, processes, any OMA ”get” capable data


SmartManager MDM – Extended Inventory

• Extended inventory - End user can control ”User allowance” from the client settings to allow

sending sensitive data or not


SmartManager MDM – GPS Data

Not collected by default, collection must be turned on by Administrator, end user can turn off sending of GPS data from client.

CLICK

Great for tracking vehicles...


SmartManager MDM - Reporting

• Powerful reporting, easy to read reports about applications, memory, data usage, firmware, network, bluetooth, location...


SmartManager MDM - Reporting

• Reports are easily exported to Excel for detailed examination


SmartManager MDM – Management (1/3)Manage settings for accesspoints, email, bluetooth, autolock. Install software & certificates, copy & move files, send messages & track delivery... …

possibilit

ies…


SmartManager MDM – Management (2/3)

• Policies- Applications can be blacklisted

• Users can be prevented from installing applications• Camera, internet browser, video streeming apps, anything...

- Bluetooth settings can be monitored and enforced- SIM card change can be denied (anti-theft feature)- Device autolock management- Drive blocking, WLAN scan, USB blocking (all, PC Suite, Mass

storage, Media transfer, Connect PC to Web)• Software distribution

- Applications can be distributed and installed / upgraded (or uninstalled) remotely

• Provisioning/enforcing of settings- Access points and e-mail settings can be provisioned and

enforced• Backup/restore of data

- User and program data can be backed up (on schedule) and restored also to a different device types (depending of data & devices)

- Backup; Calendar, Contacts, SMS Inbox, Bookmarks, Notes, Files, etc...

• File transfers- Files can be copied over to both directions, certificates can be

installed, files executed, ...- Transfer of files to be installed can be denied while roaming



SmartManager MDM – Management (3/3)

• Ready OMA templates for:- VoIP Setup

• Eg: Standard SIP, ICC For Alcatel-Lucent, Siemens HiPath, etc…

- Accesspoint Setup• Eg: WLAN EAP-LEAP, EAP-PEAP, EAP-MSCHAPV2,

Preshared, etc…- Terminal Security

• Lock/Unlock device, Set Autolock, Factory reset device, Device encryption / decryption

- Email• POP3/IMAP4 mailbox, MfE profile

- Other• VPN, F-Secure, Psiloc connect, Point-Sec Install

profile



Automatic policy management

• When a new device is added to SmartManager and it is placed to a certain group all the policies, software installations, bluetooth & autolock rules are automaticly executed for this new device


Finland

Symbian ^3

Roam

ing

Sale

s IT

Test

Kontto

ri

Kuopio, Helsinki

Symbian S60v3

Symbian S60v5

Symbian Anna

Android 2.3

Android 3.0

Tehdas


SmartManager™ - Add new Devices

• Multiple different ways to accomplish, quick text message, pre-provisioned to server, import using text file

• Single device or multiple devices at one go



SmartManager™ - Automatic country specific ”Welcome” message


Welcome to Spain, remember to order some serveza... ...and remember to select & use only TelephoneSpain network.

Welcome to Bulgaria, our company office address is: Werstgrod 12, HAKROWITZ. English speaking contact Johan Mikrov can be reached from: +23-4343-12121212

Welcome to New Zealand, no restrictions here from your company, enjoy and make some serious business…

Welcome to Denmark, please use MobileDenmark as our company operator...

Welcome to India, have a great time here!

Welcome to Egypt, GPRS roaming does not work in TeleEgypt network. In order to send and receive email, select any other available network.


SmartManager MDM – iOS

• Supported iOS devices


iOS version 3 iOS version 4 iOS version 5

Profile Manager via SMS V V VApple MDM protocol X V VSmartManager MDM client X V V


SmartManager MDM – iOS

• Profile Manager- Create, edit, deploy and track configuration profiles- Profiles can be personalized automatically for each

device, which means that user names/credentials are customized individually for each user

• Apple MDM Protocol- Requires Apple certificate- Collect device information (device info, restrictions,

apps list, security info, cert.)- Security (Lock device, clear pass code, erase device)- Profiles (install profile silently, remove profile silently,

get profile list)- Provision profiles for enterprise apps (install profile

silently, remove silently and get profile list)• SmartManager MDM client

- Additional information such as: data consumption, GPS, jailbroken status, detailed device information, etc



SmartManager MDM – Android

• Detailed device information- Device platform info, firmware,

bluetooth state, time, timezone, memory, IMSI, operator, mac address, AP info, rooted or not, etc…

• Backup restore- Contacts, Calendar, Files

• Application installation• Factory reset /wipe (Android

2.2+)• Device lock/unlock (Android

2.2+)



SmartManager MDM – Android

• Publications history / application installation

• Application info




Roadmap

28

Future is waiting for us


Disclaimer

The product roadmap highlights when we expect our new products and services to move from development through to release and general availability to our customers.

All details in the roadmap are provisional and may change without notice. The roadmap and timetable is for information only and represents SMARTPHONE SOLUTION’S current view of its product development cycle. It was accurate at the time of publication. None of the information in this roadmap and timetable should be interpreted as a commitment on the part of SMARTPHONE SOLUTION OY.

SMARTPHONE SOLUTION OY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT.


SmartManager 3.1 - 2012

• Major usability changes to admin interface

• Also clients will update to 3.x version

• New clients will work against current 2.x server

• Upgrade is included to SmartManager support fee

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• Same templates will work on SmartManager 3.x server

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• Improved backup / restore functionality.

• Files / folders can also be backed up, this is done using file copy command

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SmartManager 3 - 2012

• Security is important!• Use autolock policy or

commands to define behaviour to comply company policy settings

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• Prevent end user seld installations

• Blacklist unwanted applications

• You can also blacklist only when roaming

• Guide user actions towards safe and cost efectively roaming

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smartphonesolutions.fi

Let’s bridge the mobile gap together!

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17.04.2012 Jukka Talja CTO SmartManager 3.1 We mean mobile business.

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