THE SWITCH ARMY SWITCH YOU EVER NEED

2016

DNL 2016 2

Operators can easily improve

customer service without increasing laborious task with

self-service automated portal

VoIP Operation should be

fully automated

WHO IS DENOVOLAB

DENOVOLAB is high-tech company specialized in extreme high performance fully integrated VoIP Platform.

We believe that:

Running a VoIP business

should be profitable and

fun

Artificial Intelligent

drive adaptive routing

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We founded DENOVOLAB to reinvent the way operators run their business with

AUTOMATIONHIGH

PERFORMANCE WITH PARALLEL

COMPUTING

ALGORITHMIC DRIVEN ROUTING ARTIFICIAL

INTELLIGENT

SELF-ADAPTIVE ROUTE

ADJUSTMENT

WHY WE FOUNDED DENOVOLAB

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We want to power your entire operation but not just terminating

your VoIP traffic

We have the best price-performance value

We focus not only in switching but how to increase your profit

as well as ASR and ACD

We always keep improving our software

WHY IS DENOVO IS DIFFERENT

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WHAT WE DO BETTER?

Fully Integrated Billing, Routing, Switching & Monitoring07

All our users enjoy the follows:

Live Traffic Monitor and Route Changes06

CDR Reconciliation for dispute handling05

Live SIP Capture Storage Cloud with API support04

Up-to-minute real-time reporting

CDR Storage Cloud with API support

02

03

Never-Down Service Level Agreement01

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PAIN POINTS OF ALL OPERATORS

Tons of manual worksUploading rates

Update rate decks

Vendor rates change too fast leading to no profitable routes

Expensive 24 by 7 client

enquiry support

Error prone work leads to financial lost

Time consuming dispute handling

Large amount of CDR and SIP

Capture Data

Instability route quality and frequent

FAS

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WHAT WE THINK IT SHOULD BE

Operation should be automated and

synchronized fromVendor rate upload

Sell deck generationRate delivery

Invoice generation

Traffic routing should be managed with

adaptive logic according to liveVendor performanceMarket rate changes

CDR archive can be retrieved in minutes

PCAP should be available whenever

you need it

Your clients should have real time access

to their invoices, Payment history

CDR, ReportRate Decks, PCAP

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WHAT WE DO THAT OTHERS DON’T

FREE US LRN dipping for US domestic traffic

FREE LERG Support

FREE SIP Captureand Storage

FREE Enhancement Support

FREE CDR Storage Cloud

FREE Daily backup of your data

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WHAT WE OFFER

Geo Redundant

100% Up-time Guarantee

FREE Backup and Recovery

FREE Zabbix Monitoring

FREE Installation

FREE System Troubleshoot

FULLY HOSTED SWITCHON-PREMISE SWITCH

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DENOVOLAB HOSTED PLATFORM

100% Worry-freeplatform

FREE CDR Storagewith API support

We migrate yourdata for FREE

FREE backup and recovery

FREE SIP Capture Storage with API support

FREEGeo-redundancy

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GEO-REDUNDANCY

Your CDR and PCAP is stored in a remote

server clusters.

We give you two redundant switches

hosted in two different colocation connected via secure VPN tunnel

You get 2 set of IP addresses

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PERFORMANCE AND SCALABILITY

Each CPU core of E5-2650 can

handle 1000 CPS

Unlimited Route Search Space

Route hunting in less than 10ms

Unlimited Channel Capacity

Real-time CDR search and reporting

DENOVOLAB

CLASS 4 FUSION FEATURES

2016

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DNL CLASS 4 FUSION

SWITCH BILLING ALERTINGROUTING REPORTING ANALYTIC

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SWITCHING

Support SIP

Proxy Media and Bypass Media

Support VoIP Codecs (G723, g729, g711)

Authentication of “incoming calls” (IP address, IP address and Prefix)

Support for FAX (DTMF (single), DTMF (dual), T38)

Blocking and Unblocking calls at trunk and carrier level

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AUDIT TRAIL • Maintain historical record on routing plan changes• Maintain historical record on rate changes

ACCOUNTCREATION

• Ability to create and provision a carrier account• Ability to manage payment, invoice, credit note, and debit note

CARRIERMANAGEMENT

• Ability to manage carrier information for both origination an termination.

• Support for different rate setting for each ingress or egress trunk.• Ability to configure unlimited ingress/egress trunks, routing, and tech-

prefixes.• Support for different time zones per carrier.

MANAGEMENT

FEATURE-BASEDPERMISSION

• Ability to define the features that a specific role can access.• Ability to definite “read”, “write”, and “execute” permission on a

feature by feature basis. CARRIER-BASEDPERMISSION

• Ability to define the accessibility to one or more carriers on a per user basis.

ROLEMANAGEMENT • Ability to assign a role to an user.

GENERAL

ROLE MANAGEMENT

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SWITCH

SIP RESPONSECODEMANIPULATION

• Ability to manipulate SIP response code differently for each ingress trunk

CPS LIMITCONTROL

• Ability to define CPS limit at the carrier and trunk level.

CALL LIMITCONTROL

• Ability to define Call limit at the carrier and trunk level.

MINIMUMPROFITABILITYCONTROL

• Ability to define minimum profitability for each carrier.• Minimum profitability can be defined based on percentage or dollar

amountREAL-TIMECREDIT LIMITENFORCEMENT

• Ability to define the minimum credit limit required for the carrier to continue sending traffic.

TIME-BASEDCPS AND CALLLIMIT CONTROL

• Ability to define time-based CPS and Call Limit for each individual host ( IP address ).

PDD TIMEOUT LIMIT • Ability to define maximum PDD for each ingress trunk.

GENERAL

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SWITCH

CALL TIMEOUTLIMIT • Ability to define maximum call duration for each ingress trunk.

MINIMUM CALLDURATIONCONTROL

• Ability to define minimum call duration for each call.

T38 BLOCKING • Ability to block T38 calls.

DIGITMANIPULATION

• Ability to apply different digit maps for different time profile• Ability to modify ANI and DNIS before route selection• Ability to modify ANI and DNIS before sending to egress trunks• Ability to modify DNIS before sending to LRN server

NON-CONFIRMING ANI BLOCKING • Ability to define non-confirming ANI pattern to be blocked.

NON-CONFIRMINGDNIS BLOCKING • Ability to define non-confirming DNIS pattern to be blocked.

FAIL SAFE ROUTING • Ability to configure a static routing to be used as fail-safe routing when all routes in dynamic routing fails.

GENERAL

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SWITCH

CDR GENERATION • Automatic and real-time creation of rated CDRs

CDR RE-RATING • Ability to re-rate CDRs

CDR SHARING

• Ability to allow carrier partner to login and download their corresponding CDRs.

FTPCONFIGURATION

• Ability to define FTP server IP, Username, and Password for FTP to be automatically uploaded to an externally server.

CDR SEARCHING • Ability to search CDRs based on a rich set of parameters.

CDR ARCHIVING • Ability to automatically archive CDRs when the Database is offline.

CALL DETAIL REPORT

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ROUTING

MULTIPLE PRODUCT AND PRICING FOR INGRESS TRUNK

• Ability to define multiple selling rate deck and routing plan for the same ingress trunk.

• Ability to support unlimited tech-prefix with each tech-prefix sending calls to different ingress rate table and routing plan.

UNLIMITED ROUTING PLAN

• Ability to define unlimited routing plan.• Ability to define unlimited routing rule with a routing plan.

ROUTE BY STATIC AND DYNAMIC ROUTING

• Ability to route call using one dynamic routing and then if the call fails, route the call using static routing.

TIME-BASED ROUTING

• Ability to define routing based on time-of-day, day-of-week, and weekends.

FAILOVERROUTING

• Multiple egress trunks can be defined in the routing. If a call to one egress trunk fails, the switch will automatically send calls to the next route until the call is successfully completed.

GENERAL

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ROUTING

HUNTING CRITERIA

• Ability to define at each ingress trunk and egress trunk level, how the failover should be execute based on SIP response codes.

• Three kind of actions can be defined base don SIP response codes Stop Fail-over || Route to Next Host || Route to Next Trunk

ROUTING PLAN SHARING

• Ability to define an alpha-numeric name or label to a particular routing plan and ability to assign one multiple plan to multiple ingress trunk.

BLOCKING• Ability to block code based on ANI or DNIS• Ability to block code based on Ingress trunk or Egress trunk• Ability to block code based on ingress or egress carrier

BULK LOADING OF ROUTING RULE • Ability to upload bulk routing using CSV file.

GENERAL

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ROUTING

QOS ROUTING• Routing based on LCR, ASR, and ACD• Ability to define the min. call required for QoS determination.• Ability to define the sample period for ASR and ACD

LCR ROUTING• Routing based on Least Cost• Support unlimited number of termination carriers• Support unlimited number of codes

ASR, ACD, AND PRICE LIMIT ENFORCEMENT

•

PRIORITY ROUTING • Ability to assign a numeric priority to each egress trunk and route based on that.

DYNAMIC ROUTING

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ROUTING

ROUND ROBIN ROUTING

• Routing based on LCR, ASR, and ACD• Ability to define the min. call required for QoS determination• Ability to define the sample period for ASR and ACD

TOP DOWN ROUTING

• Routing based on Least Cost• Support unlimited number of termination carriers• Support unlimited number of codes

CODEC MATCH ROUTING

• Ability to terminate calls to egress trunks that match the Codec restriction of each call

CODE NAME BASED ROUTING

• Ability to group a number of codes into a code name and define routing at the destination level. For example, Code Name “Canada” could be defined as a group of 1604,1416,1513, etc.

PERCENTAGE ROUTING

• Ability to define percentage distribution for each of the egress trunk in the routing.

STATIC ROUTING

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MONITORING

ALERT DEFINITION

• Ability to define alerts based on • Answer Seizure Ratio (ASR)• Average Call Duration (ACD)• Post Dial Delay (PDD)• Profitability

EMAIL TROUBLE TICKET

• Ability to automatically send out trouble tickets upon detection of certain alert condition.

CONFIGURABLE TRIGGER

• Support trigger points at different levels• Ingress Trunk• Egress Trunk• Source DNIS• Destination DNIS• Host

SUPPORT MULTIPLE ALERT HANDLING METHOD

• Email Alert• Disable Host/Trunk• Reassign Priority

GENERAL

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MONITORING

QOS MONITORING

• Ability to define alerts based on • Answer Seizure Ratio (ASR)• Average Call Duration (ACD)• Post Dial Delay (PDD)• Profitability

DYNAMIC TRUNK REMOVAL • The system can be set to auto shut off a trunk that falls below threshold.

DYNAMIC TRUNK RETURN TO ROUTE

• The system can be set to dynamically put the trunk back in route after certain period of time.

DIALER TRAFFIC MONITORING

• The system can monitor for dialer traffic pattern and automatically block calls with the associated ANI.

GENERAL

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REPORTING

ACTIVE CALL REPORT • Ability to view all the live calls that are in progress.

CALL DETAIL REPORT • Ability to view all finished calls.

GENERAL

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LOW BALANCEALERT

• Automatic sending out email alert when the carrier’s balance is below the low balance limit requirement.

• Ability to define number of resend if credit continues to fall below the credit limit.

FINANCE

PREPAID BILLING • The system will only let the calls to pass thru if there is remaining credit.

POSTPAID BILLING • The system will allowed maximum credit limit for postpaid clients.

FLEXIBLE BILLING CYCLE

• Ability to define different billing cycle for each carrier’s auto-invoicing setting.

BALANCE CONTROL

PAYMENT

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FINANCE

FLEXIBLE CALL DURATION

• Varying time durations, e.g per 1 second, 6 seconds, 15 seconds, 30 seconds, 60 seconds etc

TIME-OF-DAY RATING • Different rates based on the time-of-day, day-of-week, weekends

PAST DUE REPORT • Ability to identify invoices that are not paid or partially paid.

ACCURATE RATING • Billing and reporting based on fractional call duration, or on rounded-up call duration

MULTI CURRENCY SUPPORT

• Ability to convert currency in invoices according to client’s currency setting.

RATE EXPORT • Availability to export rate to CSV• Availability to define fields to be exported

MASS UPDATE • Ability to massively update mutiple fields for mutliple rate records at once.

MANUAL UPDATE • Ability to update rate and corresponding fields via UI.• Ability to search rate records based on Country, Code Name or Code

GENERAL

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RATING

AUTO INVOICING

• Automatic creation of customer invoice in Adobe Acrobat format based on billing cycle

• Automatic creation of customer invoice in MS-Excel format based on billing cycle

• Automatic and real-time creation of rated CDRs • Click-and-send email to pre-designated email address with Customer

invoice and rated CDRs, as attachments

MANUAL INVOICING • Ability to create invoice manually.

PAST DUE REPORT

• This report will show you which invoice is past due and which invoice is still current.

MAINTAINING RECORDS OF INVOICES

• Ability to see all incoming and outgoing invoices.

CREDIT/DEBIT NOTE

• Support for providing adjustments incase of faulty invoicing, e.g. credit notes, debit notes

INVOICE GRANULARITY

• Support for various types of invoice formats, e.g. summary level, detailed

TIME-ZONE SUPPORT • Support for multiple time zones

INVOICE

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RATE DELIVERY

• Ability to click-and-send (via email) rates to one or multiple carriers.• Logging of all rate delivery.

RATING

IMPORT LOG

• Storage of all rate and dial code sheets • Ability to re-rate CDRs retrospectively with any rate and dial code sheet

AUTO RATE SUBMISSION

• Ability to define an email for receiving rates.• Ability to define rate format for each carrier.• Ability to automatically import rate upon rate receipt.• Ability to record all rate receipt.

AUTO-END DATE

• Ability to automatically set end-date to all existing rates.• Ability to automatically set end-date to all overlapping rates.

IMPORT

AUTO DELIVERY

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RATING

LNP DIPPING • Ability to define 2 DIP servers• Ability to define timeout and retry count for DIP requests

LNP BILLING • The system uses the LNP result to determine jurisdiction of each call.

LNP PRE-DIP • Ability to support the LNP information provided within the SIP invite .

PASS LNP DIP TO EGRESS

• Ability to configure whether to pass LNP number to any egress trunk(s) via the rn= or npdi= header.

LNP BLOCK • Ability to configure whether to pass calls if the number is ported.

LNP BLOCK HIGHER CODES

• Ability to configure whether to block calls if the number is ported and the ported number rate is higher than the DNIS.

LNP BILLING

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SELF SERVICE PORTAL

CALL DETAIL REPORT

• Ability to Search Call Detail Report• Ability to Download Call Detail Report

INVOICE • Ability to view invoices received

GENERAL

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ROUTING

US ROUTING RULE

JURISDICTIONAL ROUTING • Ability to define routing for interstate and intrastate

LNP REPORT• Show a summary of which ingress/egress carrier/trunk is triggering the

LNP dip request• Show whether DIPs are coming from local DB or remote server

LNP DIP RECORD • Show all the LNP dipping record

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RATING

US RATING RULE

JURISDICTIONAL RATING

• Ability to define rates for interstate and intrastate• Ability to define rate for local

US LERG • Ability to update US LERG via UI• Ability to import US LERG

LRN BILLING• Ability to define rate table to be billed based on LRN• Ability to define rate table to block all calls that are ported• Ability to define rate table to block all calls that are ported and the

ported number is more expensive

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REPORTING

LCR REPORT• Generate a LCR table based on the selected rate tables• Create a new rate table based on certain LCR position * specified % on

a list of selected rate tables

SPAM REPORT • Show the statistics on rejected calls and give reasons such as unauthorized IP, inactive accounts, etc.

LOCATION REPORT • Show statistics on terminating counties and their corresponding percentage.

ORIG-TERM REPORT

• Show a report on profitability, call count for success, failed, non-zero calls, and QoS ( ASR, ACD, and PDD ). Filtering and multi-dimensional grouping are available.

SUMMARY REPORT

• Show report on the origination and termination sides of the switch with data on rate, ASR, ACD, PDD, call counts, etc

• Grouping by hourly, daily, and monthly buckets are available

USAGE REPORT• Show the break down of usage by percentage• Show percentage on minutes usage and call count by ingress trunk,

egress trunk, country, code name, etc.

CALL DETAIL REPORT

• Show details of rated CDRs• Ability to filter based on different criteria• Ability to select the fields to display• Ability to download the search result in CSV

GENERAL

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REPORTING

ACTIVE CALL REPORT

• Show calls that are in progress• Ability to kill in-progress calls

QOS REPORT• Show live QoS statistics – ASR, ACD, PDD, Call Count, CPS• Show historical QoS statistics in chart• Show QoS statistics by ingress/egress carrier and trunk• Show QoS statistics for each routing plan

DISCONNECT CAUSE REPORT

• Show counts and percentage of different SIP cause for both origination and termination sides.

TRUNK MONITOR REPORT • Show the active call count for each trunk and its corresponding hosts

BANDWIDTH REPORT

• Show the incoming and outing bandwidth report in bytes• Ability to group bandwidth utilization by carrier or trunk

PROFITABILITY REPORT

• Show the profitability by carrier, trunk, code name, dial code, etc• Give inside to which ingress/egress carrier or destination is the most

profitable

DAILY USAGE DETAIL REPORT

• Present the usage trend on a daily basis for each client and destination • Let’s user to find out where traffic is losing or gaining• Ability to show data for both origination and termination side

GENERAL

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TOOL

SIP CAPTURE • Ability to capture SIP message for calls that meet certain criteria

CALL MONITOR• Ability to intercept RTP stream and record as pcap file for download and

search • Ability to intercept SIP stream and record every call’s SIP call flow and

stored as pcap file

CALL SIMULATION• The System allows the user to simulate an route from any ingress

trunk. The result gives the exact routing decision for the particular call being simulated.

VENDOR TEST• Send test calls to an egress trunk• Ability to View SIP capture for test call• Ability to download audio result in Wave file

RATE FINDER • Ability to find trunk that can meet a specific rate limit of a dial code

GENERAL

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