16. Enumeration at Transitory Locations Operation (ETL)

census.gov

2020 CENSUS PROGRAM MEMORANDUM SERIES: 2021.08

Date: April 6, 2021

MEMORANDUM FOR: The Record

From: Albert E. Fontenot, Jr. (signed April 6, 2021)

Associate Director, Decennial Census Programs

Subject: Documentation of Updates to the Enumeration at Transitory Locations

Operation

Contact: Brian Zamperini Decennial Census Management Division – Special Enumerations Branch - Enumeration at Transitory Locations [email protected]

This memorandum documents updates that have been made to the Enumeration at Transitory Locations (ETL) operation since the release of the Enumeration at Transitory Locations Detailed Operational Plan (DOP) on September 10, 2018. The operational changes are modifications or additions to the ETL activities and subactivities in the ETL DOP, which includes several updates that are related to the COVID-19 pandemic. The updates, summarized below, are provided to ensure accurate final documentation is available to the public.

• Operational Decisions, page 5: After additional planning, the “reinterview” (RI) process wasdescoped from the ETL operational plan and replaced with quality control checklists at eachlevel of the operation. The ETL operation uses a minimum of two enumerators to enumerate ateach transitory location (TL), with a lead enumerator overseeing the enumeration. The use ofmultiple staff for enumeration largely prevents the opportunity for the data falsification thatreinterview is intended to identify. In addition, there is limited opportunity for rework duringthe ETL operation due to the respondents being a transient population. At the same time, theduration of the operation is only 25 days, which may be too short to make any meaningful useof the RI process. One additional complication to the original plan was that ETL RI would haveused a telephone operation to validate the data collected, but Census Bureau experience withsimilar operations demonstrates that the phone response rate is extremely low. For the qualitycontrol checklists that were ultimately used for the ETL operation, each quality item on thechecklist was reviewed by another field staff member to ensure procedures were followed.Quality control checklists were used by enumerators, census field supervisors, and clerks whenthe enumeration questionnaires (EQs) were checked into the Field Operational Control System(FOCS). There was also quality control (QC) built into FOCS. Note: This change replaces

https://www.census.gov/programs-surveys/decennial-census/2020-census/planning-management/planning-docs/ETL-detailed-op-plan.html

operational activity 3.5.4 in the ETL DOP: Conduct ETL Reinterview (pg. 47). This change also descoped the administrative processes that were required for reinterview, such as the clerk process step of entering phone numbers from questionnaires into FOCS (pg. 46).

• Operational Decisions, page 5: The decision to not use administrative records or third-party data sources for ETL frame development was modified for the purpose of updating the hotel/motel frame. Hotel units occupied by individuals on a daily/weekly/monthly basis or occupied as a shelter for people experiencing homelessness are constantly changing. Hotels that were classified as TLs or group quarters in the 2010 Census could have changed their status by the time of the 2020 Census. Therefore, it was important to contact each hotel during the TL Advance Contact operation to determine if hotel units were housing units or group quarters. The 2020 Census used a third-party administrative record list of all the hotels and motels in the U.S. and Puerto Rico to create a universe from which a hotel/motel calling operation was devised to determine which hotels and motels to include in the TL and GQ frames for advance contact and enumeration. Note: This additional universe source also impacts operational activity 3.3.1 in the ETL DOP: Receive Initial ETL Universe from Response Processing Operation (RPO) (pg. 33).

• Operational Decisions, page 5: The decision to conduct Transitory Locations Advance Contact (TLAC) from February 24, 2020 to March 21, 2020, and to conduct the ETL data collection operation from April 9, 2020 to May 4, 2020, was updated in response to the COVID-19 pandemic. While the initial TLAC was conducted as planned during the original planned dates of February 24, 2020 to March 21, 2020, the remaining components of the operation were postponed because of the COVID-19 pandemic. A decision was made to conduct a second and final TLAC operation from July 20, 2020, to August 7, 2020. Data from the initial TLAC operation were carried over to the final TLAC operation. The ETL data collection operation was moved to September 3, 2020, to September 28, 2020.

• 2.3.2.1 ETL Operational Inputs (Table 1), page 9: Transitory unit (TU) information, including “maximum units” and “estimated occupied units,” was collected during TLAC. This replaces the “estimated population” data field that was previously in Table 1. As the operation was developed more fully, planning took into account that the population of a transitory location is based on the number of occupied units during the time of enumeration. Therefore the focus of the data collection for TLAC was shifted to collect the maximum number of units and estimated number of occupied units at a location to gauge the population of a transitory location.

• 2.3.2.1 ETL Operational Inputs (Table 1), page 9: The COVID-19 pandemic impacted the plan to create a list of carnival/circus locations and dates prior to TLAC. The National Processing Center (NPC) calling center called the carnival/circus/fair companies for the initial advance contact, using a frame list provided by headquarters (HQ). For the final advance contact, HQ did not call the carnival companies to determine active carnivals in September 2020. The plan was updated for area census offices (ACOs) to determine if there were active carnivals in their area. If an ACO had knowledge of a carnival/circus/fair that was occurring in September 2020, they added it in the Production Control System (PCS) to enumerate. Note: This change also impacts operational activity 3.1.5 in the ETL DOP: Conduct Carnival/Circus Research.

• 2.3.2.2 ETL Operational Controls (Table 2), page 10: The COVID-19 pandemic impacted the plan for all ETL training to be conducted in the classroom. The operation was updated to provide virtual/online trainings.

• 2.3.2.4 ETL Operational Mechanisms (Table 6), page 16: The table for Systems Used Within ETL Operational Activities is updated to include the Automated Tracking and Control (ATAC) System. The ATAC System was used by NPC clerks for the Hotel and Motel Advance Calling (HMAC) process to record responses and manage calls.

• 2.3.2.4 ETL Operational Mechanisms (Table 6), page 16: The table for Systems Used Within ETL Operational Activities is updated to include a new geocoding system. A mobile geocoding application (GApp), installed on the iPhone, was developed to capture the state/county/basic collection unit of the transitory unit (TU). This geocoding app replaced the Listing and Mapping Application (LiMA) for ETL geocoding functions. Note: This change also impacts operational activity 3.5.2.2 in the ETL DOP: Enumerate TLs (Collecting Geocodes, pg. 45).

• 3.1.3.3 Provide Requirements for ETL Staff Supplies and Materials, page 29: The list of printed materials used by field enumerators is updated to also add the information communication (INFO-COMM) form, which was used to communicate information between Census Bureau field and office staff during the operation. This is a standard field use form that is added to the form list for completeness.

• 3.1.3.3 Provide Requirements for ETL Staff Supplies and Materials, page 29: The requirements for Kit # 761: ETL Enumerator Supply Kit were updated because of the COVID-19 pandemic. The ACO provided personal protective equipment (PPE) for employees to use while interacting with transitory location (TL) contacts or coworkers.

• 3.1.4 Prepare for and Conduct ETL-Specific Training, page 30: The ETL-Specific Training Content and Requirements were updated to include additional health and safety guidance because of the COVID-19 pandemic. The TLAC CFS Refresher Training for the In-Field Operation added a new COVID-related health topic: “Health Safety Guidelines While Working.”

The 2020 Census Memorandum Series

The 2020 Census Memorandum Series documents significant decisions, actions, and accomplishments of the 2020 Census Program for the purpose of informing stakeholders, coordinating interdivisional efforts, and documenting important historical changes.

A memorandum generally will be added to this series for any decision or documentation that meets the following criteria:

1. A major program-level decision that will affect the overall design or have significant effect on 2020 Census operations or systems.

2. A major policy decision or change that will affect the overall design or significantly impact 2020 Census operations or systems.

3. A report that documents the research and testing for 2020 Census operations or systems.

Visit 2020 Census on Census.gov to access the Memorandum Series, the 2020 Census Operational Plan, and other information about preparations for the 2020 Census.

http://www.census.gov/2020census

Version 1.0 September 10, 2018 Final

2020 Census Detailed Operational Plan for:

16. Enumeration at Transitory Locations

Operation (ETL)

Issued: September 10, 2018

Version: 1.0

Prepared by: Decennial Census Management Division


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Approvals

This ETL Detailed Operational Plan has been reviewed and approved for use.

Electronically Approved July 18, 2018

Brian Zamperini

IPT Lead

Date Signed

Electronically Approved August 6, 2018

Dora Durante

Branch Chief

Date Signed

Electronically Approved August 8, 2018

Judy Belton

IPT Program Manager

Date Signed

Electronically Approved September 4, 2018

Deborah M. Stempowski

Chief, Decennial Census Management Division

Date Signed


Document Change History

Revision # Version Date Description

1 v0.01 July 5, 2018

Initial Working DRAFT Version from 2020

Census DOP template.

Uses Annotated version of ETL BPM Version

0.8.

2 v0.02 July 11, 2018 Draft version for IPT Lead

3 v0.03 August 6, 2018 Draft version for IPT Program Manager

4 v0.04 August 8, 2018 Chief, DCMD

5 v1.0 September 10,

2018 Final version for publication

Note: Edit the fields below to update the Document Version, Date and Status in the Page Footers

throughout the document.

Document Footer Information Control Table

Field Name Version, Date and Status

DocVersion: Version 1.0

DocDate: September 10, 2018

DocStatus: Final


16. Enumeration at Transitory Locations Operation (ETL)

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Table of Contents

1. Document Purpose ............................................................................................. 1

2. Operational Overview ....................................................................................... 2

2.1 Operation Purpose ............................................................................................................2

2.2 Background ......................................................................................................................2

2.3 Design Overview .............................................................................................................5

2.3.1 High-Level Operational Design ............................................................................5

2.3.2 ETL Operational Context......................................................................................6

2.4 ETL Data Flow and Operational Influences ..................................................................16

3. Enumeration at Transitory Locations (ETL) Detailed Process

Description........................................................................................................ 25

3.1 ETL Planning and Preparation [ETL 16-1] ...................................................................26

3.1.1 Determine ETL Processing Requirements [ETL 16-1.1] ...................................27

3.1.2 Develop Requirements and Approve Systems Supporting ETL [ETL 16-1.2] ..27

3.1.3 Determine Staff Needs and Performance Metrics [ETL 16-1.3] ........................27

3.1.4 Prepare for and Conduct ETL-Specific Training [ETL 16-1.4] .........................30

3.1.5 Conduct Carnival/Circus Research [ETL 16-1.5]...............................................31

3.2 Progress Monitoring and Issue Resolution [ETL 16-2] .................................................31

3.2.1 Monitor Progress and Resolve Issues [ETL 16-2.1] ...........................................32

3.3 ETL Advance Contact [ETL 16-3] ................................................................................32

3.3.1 Receive Initial ETL Universe from RPO [ETL 16-3.1] .....................................33

3.3.2 Conduct ETL Advance Contact [ETL 16-3.2]....................................................34

3.4 ETL Enumeration Universe and Updates from RPO [ETL 16-4] .................................37

3.4.1 Receive ETL Enumeration Universe and Updates from RPO [16-4.1] ..............38

3.5 ETL Enumeration [ETL 16-5] .......................................................................................38

3.5.1 Create Field Work Assignments and Prepare Packets [ETL 16-5.1] .................39

3.5.2 Conduct ETL Field [ETL 16-5.2] .......................................................................41

3.5.3 Process Paper Enumeration Records (ER) and Other Materials From Field [ETL

16-5.3] .................................................................................................................45

3.5.4 Conduct ETL QC Data Collection [ETL 16-5.4] ...............................................47

3.6 ETL Operation Closeout [ETL 16-6] .............................................................................50



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3.6.1 Closeout ETL Operation [16-6.1] .......................................................................51

4. Cost Factors ...................................................................................................... 52

5. Measures of Success ......................................................................................... 53

Appendix A – Acronyms and Terminology ......................................................... 54

Appendix B – References ....................................................................................... 61

Appendix C – Activity Tree for Enumeration at Transitory Locations

(ETL) ................................................................................................................. 62

List of Figures

Figure 1: Enumeration at Transitory Locations Operation (ETL) Context Diagram ..................... 7

Figure 2: 2020 Census Data Collection Integrated Operations Diagram (IOD) ........................... 17

Figure 3: ETL Operation Context Model...................................................................................... 25

Figure 4: ETL Planning and Preparation [ETL 16-1] Constituent Activities ............................... 26

Figure 5: Progress Monitoring and Issue Resolution [ETL 16-2] Constituent Activities ............ 32

Figure 6: ETL Advance Contact [ETL 16-3] Constituent Activities ............................................ 33

Figure 7: Conduct ETL Advance Contact .................................................................................... 34

Figure 8: Attempt ETL Advance Contact ..................................................................................... 35

Figure 9: Collect ETL Advance Contact Information .................................................................. 36

Figure 10: Update ETL Advance Contact Status .......................................................................... 37

Figure 11: ETL Enumeration Universe and Updates from RPO [ETL 16-4] ............................... 38

Figure 12: ETL Enumeration [ETL 16-5] Constituent Activities ................................................. 39

Figure 13: Create Field Work Assignments and Prepare Packets ................................................ 40

Figure 14: Conduct ETL Field ...................................................................................................... 41

Figure 15: Receive Work Assignments for TLs ........................................................................... 42

Figure 16: Enumerate TLs ............................................................................................................ 43

Figure 17: Sample Notice of Visit Form....................................................................................... 44

Figure 18: Review and Send Completed Packets ......................................................................... 45

Figure 19: Process Paper Enumeration Records (ER) and Other Materials From Field .............. 46



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Figure 20: Conduct ETL QC Data Collection .............................................................................. 47

Figure 21: Conduct ETL Reinterview........................................................................................... 48

Figure 22: Adjudicate Reinterview Results .................................................................................. 49

Figure 23: ETL Operation Closeout [ETL 16-6] Constituent Activities ...................................... 50

Figure 24: Closeout ETL Operation ............................................................................................. 51

List of Tables

Table 1: ETL Operational Inputs .................................................................................................... 8

Table 2: ETL Operational Controls .............................................................................................. 10

Table 3: ETL Operational Outputs ............................................................................................... 11

Table 4: Staff Resources Used Within ETL Operational Activities ............................................. 14

Table 5: Infrastructure Sites for ETL Operational Activities ....................................................... 15

Table 6: Systems Used Within ETL Operational Activities ......................................................... 15

Table 7: Sample ETL Performance Measures .............................................................................. 28

Table 8: Acronyms and Abbreviations List .................................................................................. 54

Table 9: TL Types and Definitions ............................................................................................... 58



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1. Document Purpose

The 2020 Census Detailed Operational Plan for the Enumeration at Transitory Locations

operation (ETL) is intended for use by U.S. Census Bureau managers, staff, contractors, and

other internal and external stakeholders working on the 2020 Census. The document presents the

detailed operational design for the 2020 Census ETL operation and includes a summary of the

operational processes involved, their inputs, outputs, controls, and the basic mechanisms

employed to conduct the operational work.

Anticipated uses of this document include the following:

Communication—Documents operational design details for internal and external

stakeholders.

Planning—Documents planning assumptions and key milestones.

Staffing—Documents staffing needs and strategies.

Design—Describes operations and flows, which inform design of IT systems, manual

processes, and training.

Development—Identifies business rules and required capabilities to be developed.

Testing—Provides a basis for developing integrated test plans for IT systems and

processes.

This document complements the 2020 Census Operational Plan, which presents the 2020 Census

operational design and covers all operations required to execute the 2020 Census, starting with

precensus address and geographic feature updates and ending once census data products are

disseminated and coverage and quality are measured.



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2. Operational Overview

2.1 Operation Purpose

The 2020 Census Enumeration at Transitory Locations operation (ETL) enumerates individuals

in occupied units at Transitory Locations (TLs) who do not have a Usual Home Elsewhere

(UHE). TLs include recreational vehicle (RV) parks, campgrounds, racetracks, circuses,

carnivals, marinas, hotels, and motels.

2.2 Background

2010 Census ETL

The 2010 Census was the first time the Enumeration at Transitory Locations operation (ETL)

was conducted separately from the Group Quarters Enumeration (GQE) operation. For the 2010

Census, fundamental differences supported the need for separation of the TL and Group Quarters

(GQs) operations. GQE enumerators were instructed to interview all people at GQ locations;

however, at transitory locations, enumerators were instructed to interview people who had no

UHE. Additionally, the ETL and GQ operations used separate questionnaires. The GQE

operation interviewed individuals using Individual Census Reports, Military Census Reports, and

Shipboard Census Reports. The Enumeration at Transitory Locations operation interviewed

households using ETL Enumerator Questionnaires to collect respondent data during

enumeration.

Universe Creation

During the 2010 Census, the Address Canvassing (AdCan), Address Listing Update (ALU), and

Group Quarters Validation (GQV) operations supported the initial ETL universe creation. AdCan

added or deleted addresses as a result of in-field address canvassing, and classified living

quarters as Housing Units or Other Living Quarters (OLQs). The GQV further classified OLQs

as TLs, GQs, or Nonresidential. The carnivals and circuses workload was identified as part of the

ALU program. The National Processing Center (NPC) staff contacted operators of carnivals,

circuses, and fairs to obtain information to support ETL.

TLs identified during GQV were geocoded and transmitted to the Census Bureau headquarters

(HQ) Geography Division (GEO). GEO made TL updates to the Master Address

File/Topologically Integrated Geographic Encoding and Referencing (MAF/TIGER) database.

GQV operational outcomes also included original site maps, if obtained during GQV, as well as

copies of GQV field maps with specific TL updates. These maps were provided to the Local

Census Offices (LCOs) performing ETL, and the capability existed to print additional maps on

an as needed basis for ETL.



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Preliminary Contact

ETL fieldwork was conducted nationwide managed from 12 regional census centers (RCCs), 494

local census offices (LCOs) and the Puerto Rico Area Office. Census Bureau crew leaders (CLs)

performed preliminary contact visits to identified TLs. CLs gathered information such as the

total number of units at the location and the expected number of units to be occupied at the time

of enumeration. CLs returned transitory location workload information to LCOs. LCO staff

keyed the preliminary contact information into the Paper-Based Operations Control System.

LCO staff also assembled CL assignments that consisted of a Master TL Binder containing TL

addresses, blank Transitory Location Questionnaires (TLQs), identification labels, and public

information forms in preparation for TL enumeration.

Transitory Locations Enumeration

Enumerators conducted transitory location enumeration based upon the locations assigned to

them by their CLs. A team approach was used to complete enumeration in one visit whenever

possible. Team sizes varied according to the estimated number of occupied spaces or units at the

TL. Once enumerators arrived at the transitory location, they visited each occupied site, slip,

space, or unit within the TL. Enumerators asked screening questions using a Unit Verification

Page to identify occupancy of the units and updated the listing sheet to list occupied and

unoccupied units at the TL.

Enumerators interviewed a household member for each unit or space. If the respondent stated

that he, she, or any other occupants had no other residence where they lived or slept most of the

time they were interviewed using the TLQ. If all the occupants did have a UHE, enumerators did

not conduct an interview or complete a questionnaire. Those individuals were instead assumed to

be enumerated at their primary residence. Respondents were asked their age as of April 1, 2010.

This date was used as a reference when asking the date-of-birth question, since the ETL

operation started prior to April 1, 2010.

Reinterview

Reinterview (RI) was the process used to ensure ETL operational quality. This was a telephone

interview conducted from LCOs to check that correct enumeration procedures were followed, as

well as to eliminate errors and identify potential data falsification. RI clerks used an Office

Review Checklist to confirm the quality and consistency of the enumeration questionnaire

entries, map spots, and updates made during TL enumeration. RI clerks made three telephone

contact attempts to the TL being reinterviewed. If telephone contacts were unsuccessful, the

location was visited in person to conduct the reinterview.

2010 Census Timelines

Operations were conducted on the following dates:

March 30 – July 10, 2009 Address Canvassing

July 20 – September 10, 2009 Address Listing Update, NPC Carnival/Circus



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September 28 – October 23, 2009 Group Quarters Validation (validated TLs)

March 6, 2010 – April 2, 2010 Preliminary TL Contact

March 19 – April 12, 2010 Enumeration at Transitory Locations

March 23 – April 16, 2010 ETL Reinterview

2020 Census ETL

The 2020 Census includes a comprehensive ETL universe creation process with inputs planned

from Address Canvassing, Local Updates of Census Addresses (LUCA), phone canvassing of

carnivals and circuses, and updates from census field managers and enumerators. The 2020

Census ETL operation will continue to be primarily paper-based, with automation used where

possible.

Lessons Learned

Based on lessons learned from the 2010 Census, the following recommendations were made:

Automate the questionnaire and all related sources of paradata used to record contact

details during an interview.

Learn more about the living situations of people counted in the ETL operation.

Clearly define and identify TLs, as well as procedures on how to list transitory units

(TUs) appropriately in operations that feed the ETL universe.

Conduct intercensal testing of the TL population.

Operational Innovations

Operational innovations include the following:

Use of reengineered field management structure, staff positions, and approach to

managing fieldwork.

Use of automation and technology for data collection.

Research Completed

The 2020 Census ETL operation will implement a similar design and methodologies as those

used in the 2010 Census. While enhancements will be pursued, the planning and design of the

2020 Census ETL operation is about the operational implementation rather than research into

new or different methodologies. Automated solutions were pursued this decade, but this

operation will remain a paper-based operation for the 2020 Census.

Decisions Made

The following decisions have been made for this operation:

The goals and objectives of the ETL field operation is to enumerate individuals at

occupied units at TLs who do not have a UHE. The ETL operation is designed to



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enumerate eligible populations that inhabit TLs, such as RV parks, campgrounds, hotels,

motels, marinas, racetracks, circuses, and carnivals.

The Census Bureau will follow an approach similar to the approaches used in other

operations, which will involve a comprehensive approach to quality. All cases will be

subject to edits and checks within the Operational Control System and, as needed, the

chance at being selected for a “reinterview” involving telephone contact in the area

census offices (ACOs).

The success of the 2020 Census ETL program will be the ability to identify the TL

location and enumerate the units at the transitory location the day of the enumerator's

visit.

The Census Bureau plans to conduct ETL Advance Contact from February 24, 2020 to

March 21, 2020. The ETL data collection operation will be conducted from April 9, 2020

to May 4, 2020. Because of the transitory/temporary/impermanent nature of transitory

locations, respondents who do not have a usual home elsewhere are counted where they

are at the time of enumeration, not where they are on April 1, 2020. ETL Reinterview

will be conducted from April 13, 2020 to May 6, 2020. These dates could change slightly

as we get closer to 2020.

The Census Bureau enumerator will leave a notice of visit form at housing units where

nobody is available to interview at the time of field enumeration.

The Census Bureau is not using administrative records or third-party data sources for the

ETL frame development; however, the ETL frame development is a multiple phase

approach of updating and verifying TL addresses. The Census Bureau plans to use

several methods to update the frame: (1) ETL carnival research; (2) Census field

manager/enumerator updates; and (3) through the LUCA and New Construction

programs.

2.3 Design Overview

The sections below present the high-level design for the Enumeration at Transitory Locations

(ETL) operation. Please refer to the 2020 Census Operational Plan for a complete inventory of

design decisions for all 2020 Census operations.

2.3.1 High-Level Operational Design

The design of the ETL operation for the 2020 Census includes six major operational activity

areas:

1. ETL Planning and Preparation

The ETL Integrated Project Team (IPT) and stakeholders are actively performing all aspects of

planning and preparation for the conduct of 2020 Census ETL operations.

2. Progress Monitoring and Issue Resolution

https://www2.census.gov/programs-surveys/decennial/2020/program-management/planning-docs/2020-oper-plan3.pdf



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Census Bureau field-based and office-based supervisors and managers monitor the progress of

ETL operations using robust reporting and issue resolution procedures.

3. ETL Advance Contact

The ETL Advance Contact is an office based operation to make initial contacts with transitory

location points of contact. TL’s unable to be contacted by phone will receive an in-field contact

attempt. Clerks in the ACOs call TL points of contact to verify the address, transitory location

type, number of spaces or units at the TL, and other advance information to support ETL

enumeration in the field.

4. ETL Enumeration Universe and Updates from RPO

The ETL Enumeration operation receives an initial universe, which represents the workload to be

enumerated, from the Response Processing Operation (RPO). Updates to the initial workload are

sent from RPO to the field during the designated ETL enumeration time frames.

5. ETL Enumeration

A field-based operation that leverages the results of ETL Advance Contact. Enumerators count

the people staying at RV parks, campgrounds, hotel/motels, marinas, racetracks, carnivals, or

circuses who do not have a usual home elsewhere.

6. ETL Operation Closeout

The closeout phase concludes ETL data collection for the 2020 Census. Operational managers

and IPT stakeholders perform lessons learned and assessment activities to inform future

operations.

The full hierarchy of activities for the ETL operation is provided in Appendix C in the form of an

Activity Tree. In the Activity Tree, each major operational activity area listed above is numbered

and then decomposed into a numbered set of subactivities, some of which are further

decomposed into more detailed numbered subactivities or steps.

For a full description of the operational subactivities that comprise the ETL operation, see the

Detailed Process Description discussions in Section 3 below.

2.3.2 ETL Operational Context

The ETL operational activities described above are conducted within the context of other 2020

Census operations and other programs or data sources that are external to the 2020 Census

Program. One way to depict an operational context is by using a “Context Diagram,” which

shows the boundary of the operational process, the operational activities it contains, and the

information exchanged with its neighbor operations (or other entities) as well as the resources

(mechanisms) needed to conduct the operational work.



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Figure 1 is a top-level context diagram for the ETL operation represented as an Integrated

Definition, Level 0 (IDEF0) model. An IDEF0 model of a process (or operation) shows the

Inputs, Controls, Outputs, and Mechanisms of the process. These IDEF0 model elements are

summarized below and described further in the sections that follow.

The yellow box in the center of the IDEF0 model lists the major operational activity areas for the

operation, numbered as given in the ETL operation Activity Tree in Appendix C. Specific

Information Exchanges (IE) are shown in different colored boxes to represent the Inputs (green

boxes on left side), Outputs (orange boxes on right side), Controls (purple boxes on top), and

Mechanisms (blue boxes on the bottom). Boxes to the left of the Inputs indicate the Provider of

the inputs to the operation (typically another 2020 Census operation or an external source). The

Provider of the Controls is noted in the box itself. Boxes to the right of the Outputs indicate the

Receiver of the outputs (typically another 2020 Census operation or external entity). Each

Information Exchange has a name and a unique number for identification purposes.

Figure 1: Enumeration at Transitory Locations Operation (ETL) Context Diagram

For detailed descriptions of the Inputs, Controls, Outputs, and Mechanisms used by the ETL

operation, see the sections that follow.

IE

16. Enumeration at Transitory Locations

Operation (ETL)

16-1. ETL Planning and Preparation

16-2. Progress Monitoring and Issue Resolution

16-3. ETL Advance Contact

16-4. ETL Enumeration Universe and Updates from RPO

16-5. ETL Enumeration

16-6. ETL Operation Closeout

(3. SPC) Security, Privacy, and

Confidentiality Controls

(32. FLDI) IE367: Online and Classroom

Training Schedules

(5. LNG) IE206: 2020 Census Language

Support Plan

Mechanisms: Resources Employed by Operation

Controls: Data to Guide Operation

Inputs: Data Consumed by Operation Outputs: Data Produced by Operation

19. RPOTransitory Location

(TL)

• IE281: Advance Contact Information (for TLs)

• IE551: TU Information for Units at the TL

19. RPO

• IE565: ETL Case Status• IE131: Address Data Updates from

Field Ops• IE266: Advance Contact Results for

TLs

(1. PM) Program Controls: incl. Budget, Operational Plans and

Schedule

Version v02d– 13 Jul 2018

Respondent or Proxy

• IE183: Response Data• IE184: Contact Information

• IE561: Request for Advance Contact Info

TL Operator

• IE562: Notice of Visit• IE260: Request for Response

Respondent

Staff: HQ Staff, RCC Staff, ACO Staff, Field

Staff, NPC Staff

Sites: HQ, RCC, ACO, Field Area, NPC, Training Venues

Systems: PCS, ECaSE OCS, ECaSE Field OCS, DAPPS, UTS, Address Register/Maps (TBD)

Other: Census Networks, Mobile Networks, Mobile Devices, IT Infrastructure

Other: Office IT Infrastructure,

Kits/Field Supplies

32. FLDI

32. FLDI

31. DSC• IE360: IT Service Outcome

Notification• IE577: Service Event Notification

31. DSC• IE380: IT Service Requests

33. DLM33. DLM

• IE607: Field Ops Supplies and Materials Shipments

9. FPD(w/ 33. DLM)

• IE503: Printed Questionnaires and Questionnaire Packages

6. GEOP • IE066: Spatial Data

• IE241: Draft and Final Operation-Specific Training Materials (for ETL)

• IE122: Advance Contact Workload and Supporting Info

• IE111: Case Universe and Updates (incl. Mode Info)

Carnival/Circus Operators

• IE552: List of Carnival/ Circus Locations and Dates

1. PM• IE564: ETL Paradata

10. PDC• IE563: Processed TLQs

• IE250: Estimated Operational Workload (from ETL)

• IE251: Operation-Specific Training Content and Requirements (from ETL)

• IE252: Approved Operation-Specific Training Materials (from ETL)

• IE615: Time and Expense Records• IE616: Administrative Actions

• IE391: Operational Training Kit Requirements

• IE606: Field Ops Supplies and Materials Requests



Page 8


2.3.2.1 ETL Operational Inputs

Inputs are the data that are consumed by the operation. The inputs define the amount of

operational work that needs to be performed.

Table 1 lists the inputs to the ETL operation.

Table 1: ETL Operational Inputs

Provider Information Exchange Description

32. Field Infrastructure

operation (FLDI)

IE241: Draft and Final

Operation-Specific

Training Materials

All materials needed to conduct the

training for ETL-specific operational

activities. This includes course content,

instructor materials, and handouts.

19. Response

Processing Operation

(RPO)

IE122: Advance Contact

Workload and Supporting

Info

The initial set of TL cases requiring field

enumeration with supporting information

needed to conduct ETL Advance Contact.

19. Response


(RPO)

IE111: Case Universe and

Updates (incl. Mode Info)

The set of cases to be enumerated.

This includes any cases requiring rework

because of a failure during the quality

control process.

9. Forms Printing and

Distribution operation

(FPD)

(w/ 33. Decennial

Logistics Management

operation [DLM])

IE503: Printed

Questionnaires and

Questionnaire Packages

Printed materials needed in support of

other field data collection operational

activities.

33. Decennial


operation (DLM)

IE607: Field Ops Supplies

and Materials Shipments

Shipment of additional supplies and

materials required to support the field

operation. Provided in response to

requests made by the field operations to

DLM.



Page 9



Transitory Location

(TL)

IE281: Advance Contact

Information

Information collected during the ETL

Advance Contact. This includes TL types,

maximum number of units, estimated

population and scheduled date and time

for enumeration.

Transitory Location

(TL)

IE551: TU Information for

Units at the TL

Information about TUs at the TL,

including occupied and nonoccupied

statuses of the TL and TUs. May be

obtained from a combination of sources:

from the transitory location operator,

observation by the enumerator, or from

the occupant during the interview.

Carnival/Circus

Operators

IE552: List of Carnival/

Circus Locations and Dates

Information obtained prior to or during

advance contact regarding each of the

carnivals and circuses and their expected

location during the time frame it is

expected they will be enumerated.

6. Geographic

Programs operation

(GEOP)

IE066: Spatial Data Spatial data from MAF/TIGER.

Respondent or Proxy IE183: Response Data Data provided by the respondent directly

to a Census Bureau enumerator in

response to census questions to complete

the TLQ.

Respondent or Proxy IE184: Contact

Information

Contact information (e.g., telephone

numbers) provided by respondents for

follow-up when answering questions.

31. Decennial Service

Center operation

(DSC)

IE360: IT Service Outcome

Notification

Notifications and status updates of IT

service results provided to the users

(requesters).



Page 10




Center operation

(DSC)

IE577: Service Event

Notification

Notifications to all users of a service

event, such as routine operations

updates/changes, system

problem/incident status, or

privacy/security incident status.

Typically these are provided as part of

the standard message users receive when

they call in for help.

2.3.2.2 ETL Operational Controls

Controls are the data that guide the behavior of the operation. They are not consumed by the

operation, but rather they provide guidance, models, limits, criteria, cutoff dates, or other

information that controls the way in which the operational work is performed.

Table 2 lists the controls for the ETL operation.

Table 2: ETL Operational Controls


1. Program

Management

operation (PM)

Program Controls Program Control information including:

Budget

Operational Plans and Schedule

3. Security, Privacy,

and Confidentiality

operation (SPC)

Security, Privacy, and

Confidentiality Controls

Laws, policies, regulations, and

guidelines related to physical security,

IT security, data security and privacy

and confidentiality impacts, analyses,

and processes. These include but are not

limited to Title 13, Title 26, and other

laws and policies related to protection of

personally identifiable information.

32. Field

Infrastructure

operation (FLDI)

IE367: Online and

Classroom Training

Schedules

Schedules for ETL-specific training

classes.

For ETL, all training is conducted in the

classroom.



Page 11



5. Language Services

operation (LNG)

IE206: 2020 Census

Language Support Plan

Document that specifies the number of

languages and level of support for each

language to be included in the 2020

Census.

2.3.2.3 ETL Operational Outputs

Outputs are the data produced by the operation. The outputs constitute the results of operational

work that has been performed. Outputs produced may be used as inputs or controls to other

operations.

Table 3 lists the outputs from the ETL operation.

Table 3: ETL Operational Outputs

19. Response


(RPO)

IE565: ETL Case Status Status information that result from

enumeration of TL cases in the 2020

Census Enumeration Case Universe.

19. Response


(RPO)

IE131: Address Data

Updates from Field Ops

Address data updates provided by the

field operations. This could include

newly identified addresses for TUs or

respondents with a Usual Home

Elsewhere, deletes when an address

listed in the MAF is determined to no

longer exist, and changes in living

quarter type (e.g., housing unit to

group quarter).

19. Response


(RPO)

IE266: ETL Advance

Contact Results

Information gathered during advance

contact that is required by RPO to

characterize ETL cases and provide

information for subsequent ETL

operation’s work.



Page 12


Consumer Information Exchange Description


operation (FLDI)

IE250: Estimated

Operational Workload

(from ETL)

Estimate of the number of TL and unit

counts that will be enumerated within

the field for each geographic area.

This information is used by FLDI to

create a model for estimating the

staffing needs by location.


operation (FLDI)

IE251: Operation-Specific

Training Content and

Requirements (from ETL)

Course content and other training

requirements for the ETL-specific

classroom training materials

developed by FLDI.


operation (FLDI)

IE252: Approved

Operation-Specific

Training Materials (from

ETL)

Approval for training content and

materials used to conduct classroom

training for ETL-specific operational

activities.


operation (FLDI)

IE615: Time and Expense

Records

Information regarding staff time and

reimbursable expenses. Used by FLDI

to pay employees.


operation (FLDI)

IE616: Administrative

Actions

Decisions regarding administrative

changes for field and office staff made

by field operation management. For

example, field operations may decide

to transfer an employee to another

location. FLDI is responsible for

documenting these actions in the

appropriate systems.

33. Decennial


operation (DLM)

IE391: Operational

Training Kit Requirements

A list of the contents that should be

included in the kits provided to the

field staff in support of ETL.

33. Decennial


operation (DLM)

IE606: Field Ops Supplies

and Materials Requests

Requests for additional supplies and

materials required to support the field

operation once the initial supplies

provided in the operational training kit

have been depleted.

19. Response


(RPO)

IE565: ETL Case Status Status information that result from

enumeration of TL cases in the 2020

Census Enumeration Case Universe.



Page 13



19. Response


(RPO)

IE131: Address Data

Updates from Field Ops

Address data updates provided by the

field operations. This could include

newly identified addresses for TUs or

respondents with a Usual Home

Elsewhere, deletes when an address

listed in the MAF is determined to no

longer exist, and changes in living

quarter type (e.g., housing unit to

group quarter).

19. Response


(RPO)

IE266: ETL Advance

Contact Results

Information gathered during advance

contact that is required by RPO to

characterize ETL cases and provide

information for subsequent ETL

operation’s work.

TL Operator IE561: Request for

Advance Contact Info

A phone call request to obtain Advance

Contact information from the transitory

location operator.

Respondent IE562: Notice of Visit Paper notice of visit left at the TUs

directing the occupied units to the

internet or Census Questionnaire

Assistance to self-respond.

Respondent IE260: Request for

Response

Request for respondent/proxy to

respond to the 2020 Census.

10. Paper Data

Capture operation

(PDC)

IE563: Processed TLQs The Transitory Location

Questionnaires reviewed and logged

for format and completeness

(processed in the field) prior to being

sent to Paper Data Capture for

scanning and data capture.


Center operation

(DSC)

IE380: IT Service Requests Requests for information or advice, or

for a standard change (a preapproved

change that is low risk, relatively

common and follows a procedure) or

for access to an IT service.



Page 14



1. Program

Management operation

(PM)

IE564: ETL Paradata Status and progress data related to the

data collection process.

This includes administrative and

procedural data describing the data

collection and management process in

all automated systems.

2.3.2.4 ETL Operational Mechanisms

Mechanisms are the resources (people, places, and things) that are used to perform the

operational processes. They include Staff Resources, Infrastructure Sites, Systems, and other

Technology Infrastructure.

Staff Resources

Table 4 identifies the Staff Resources employed for the ETL operation.

Table 4: Staff Resources Used Within ETL Operational Activities

Staff Resources Description/Role

Headquarters

(HQ) Staff

HQ staff who manage the ETL operation and coordinate activities with

the regional office (RO) staff, area census office (ACO) staff, field staff,

and National Processing Center (NPC) staff.

Regional Census

Center (RCC)

Staff

RCC staff who manages all ETL field operations within their designated

census region.

ACO Staff ACO staff who either manages or performs clerical tasks associated

with the ETL field operations within their designated area. Also

includes staff who perform the Advance Contact activities.

Field Staff Enumerators and supervisors who perform ETL operational activities in

the field.

NPC Staff NPC staff to coordinate printing materials, sending kits to ACOs, and

processing questionnaires and listing sheets via integrated Computer

Assisted Data Entry and the Data Capture and Tracking System to key

from paper.



Page 15


Infrastructure Sites

Table 5 identifies the Infrastructure Sites employed for the ETL operation.

Table 5: Infrastructure Sites for ETL Operational Activities

Infrastructure

Site

Description/Role

HQ HQ site for office work conducted in support of the ETL operation.

This permanent site in Suitland, Maryland, manages the operation

throughout the country.

RCC The RCCs oversee the activities of the ACOs. Each RCC will

manage a number of ACOs.

ACO ACOs that are responsible for managing all of the field operations

and support activities within their designated area.

Field Area The geographic area within which field staff perform data collection

activities.

NPC NPC in Jeffersonville, Indiana, used for 2020 Census production

operational work.

Training Venues Sites where field staff receive classroom training on both general

administrative topics and ETL-specific topics. These sites are

coordinated through the ACO staff in FLDI.

Systems and other Technology Infrastructure

Table 6 identifies the Systems employed for the ETL operation.

Table 6: Systems Used Within ETL Operational Activities

System Description

Production Control System

(PCS)

Application system supporting the ETL Advance Contact

(ETLAC) stage.

Enterprise Censuses and

Surveys Enabling-Operational

Control System (ECaSE-OCS)

Enterprise solution supporting the entire decennial work,

including workload assignment and schedule management.



Page 16


System Description

Enterprise Censuses and

Surveys Enabling- Field

Operational Control System

(ECaSE-Field OCS)

Enterprise solution supporting the entire decennial work,

including workload assignment, schedule management,

and workload management including check out, check in,

linking, and shipping of cases, and selection of reinterview

cases.

Decennial Applicant

Personnel and Payroll System

(DAPPS)

System that supports payroll for field staff including

clerks, enumerators, and Census Field Supervisors (CFSs).

UTS The Unified Tracking System (UTS) provides reports

made available to management.

Address Register/Maps The Census Bureau is currently researching technological

options for address and mapping functionality.

Other Technology Infrastructure employed for the ETL operation includes:

Census networks.

Mobile networks.

Mobile devices.

IT infrastructure.

Office IT infrastructure.

Kits/field supplies.

2.4 ETL Data Flow and Operational Influences

Figure 2 is an Integrated Operations Diagram (IOD), which describes the design concepts for the

response data collection operations for the 2020 Census (stateside and Puerto Rico). This

diagram assumes that the frame has been developed and address canvassing operations are

complete. The diagram shows the Response Processing Operation (RPO) as the hub of data

collection and RPO’s interactions with all the other 2020 Census operations that have a role in

data collection. The discussion below walks the reader through the diagram, using the circled

numbers to help the reader follow the flow.



Page 17


Figure 2: 2020 Census Data Collection Integrated Operations Diagram (IOD)

9. Forms Printingand Distribution Operation (FPD)

Printing

Mailing

CI Results

Field Data CollectionSelf-Response and OtherPaper Data Capture

10. Paper Data Capture Operation

(PDC)

Respondent

Universe Creation (UC)

19-1. RPO PRE-DATA COLLECTION PHASE 19-3. RPO POST-DATACOLLECTION PHASE

Version v7 9-5-18

Production (including rework)

Quality Control (including

Reinterviewing, Relisting, and Adjudication)

Initial Mailing Workload

Initial Address and Spatial Data(with TEA Designators)

Final Address & Block (BCU) Data

19. Response Processing Operation (RPO)

Language Stratification Data

Mailing Contact Strategy

Geographic Data Integration (GDI)

Response Data Integration (RDI)

Decennial Response

Processing (DRP)

Quality Control Management

(QCM)

Non-ID Requests/ Results

Office Space, Staff, Kits, Devices, Administrative, Technical, and Other Support

List

ing

Resu

lts,

Add

ress

Dat

a U

pdat

es, N

RFU

Res

pon

se/S

tatu

s,

and

GQ

eR

esp

onse

s/St

atu

s

17. CensusQuestionnaire

Assistance Operation (CQA)

Coverage Improvement (CI)

Universe Management (UM) (Includes AdRec Modeling for

NRFU)

Initial Enumeration

Case Universe

Housing UnitIn

itia

l Uni

vers

e/W

ork

load

an

d

Upd

ates

(in

clu

des

Pro

duc

tio

n,

Rew

ork

, and

Fie

ld V

erifi

cati

on

)

Updated Address and Spatial Data

Address Data for MAF Updates

List

ing

QC

and

Rei

nter

view

Res

ults

;A

dju

dic

ati

on

Ou

tco

me

s

List

ing

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an

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ein

terv

iew

Cas

es;

NR

FU A

nom

aly

Res

ult

s

Paper Questionnaires and Mailing Materials

23. Count Review

Operation (CRO)

AdRecs

19-2. RPO DATA COLLECTION PHASE

USPS Tracing Data

1

2

5

62 3

4 4

7

21. Data Products and

Dissemination Operation (DPD)

6. Geographic Programs Operations (GEOP)

Geographic Data Processing (GDP)

Res

pons

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atus

Dat

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r Se

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Res

pons

e C

ases

an

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per

Ret

urn

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GQ

, ET

L, a

nd E

AE

12. Internet Self-Response Operation

(ISR)

4

30. Evaluations and

ExperimentsOperation

(EAE)

Experiments Stratification Data

KEY

Functions

RPO Phases

1

14. Update Enumerate Operation (UE)

15. Group Quarters Operation (GQ)


18. Nonresponse Followup Operation (NRFU)

30. Evaluations and Experiments Operation (EAE)

35. Update Leave Operation (UL)

Non-ID Addresses

13. Non-ID Processing Operation (NID)

Real-Time Non-ID Processing

Paper Returns

Paper Questionnaire Packages

17. Census Questionnaire

Assistance Operation (CQA)

Telephone Interviews

Field Infrastructure Support

31. Decennial Service Center Operation

(DSC)

34. IT Infrastructure Operation (ITIN)


Operation (FLDI)

33. Decennial Logistics Management

Operation (DLM)

Decennial Response

Processing (DRP)

AdRecs

8

13. Non-ID Processing

Operation (NID)

Post Real-Time Non-ID

Processing

AdRecsMAF

FileReview

Outcomes

Operations

The 2020 Census Data Collection Integrated Operations Diagram depicts the major interactions

among the response data collection operations for

stateside and Puerto Rico. It assumes the frame has been

developed and address canvassing operations are

complete. See the accompanying narrative to understand the

sequence and flow.

CUF and CEF

1

2

2

2

2

2

2

3

3

3

4

4

4

4

5

6

7

7

6

9

# Narrative Reference Point

Conditional Mailing

Workload

3

41

1 4

6 9

3

6

Initial Enumeration Case Universe

9 9

EAE Response Data

30. Evaluations and

ExperimentsOperation (EAE)

2020 Census Data Collection Integrated Operations Diagram (IOD)

CI Cases



Page 18


Pre-Data Collection

1

Before the start of data collection, the Geographic Data Processing (GDP) component of

the Geographic Programs operation (GEOP) sends initial Address and Spatial Data, including the

Type of Enumeration Area (TEA) designations, to RPO so it can create the Initial Enumeration

Case Universe. RPO also receives the mailing contact strategy (i.e., strategy for self-response

stratification) so it can identify which housing units receive which kinds of mailings, language

stratification information so it knows which language to use, and experimentation stratification

data so it knows which housing units are to be included in what types of experiments. The

creation of the initial Enumeration Case Universe and application of the stratification data are

done as part of the RPO Universe Creation function.

Based on the stratifications, the RPO Universe Management function creates the initial mailing

workload and sends it to the Forms Printing and Distribution operation (FPD), which prints and

then mails the appropriate materials to mailable housing units for the Self-Response (SR) TEA.

The first two of the five potential mailings for the SR TEA are sent unconditionally to all

housing units in this TEA. These mailings are sent in English or English and Spanish based on

the language stratification data and may include letters or―based on the self-response

stratification―questionnaires.

During Data Collection

2

Once the RPO Universe Creation work is complete, the Initial Enumeration Case Universe

is managed by the RPO Universe Management function, which tracks changes to the

enumeration universe for future mailings and for the data collection operations.

People living in housing units are encouraged to self-respond through a partnership and

communications campaign (not shown on this diagram), through mailings sent by FPD, and

through paper questionnaires left at housing units as part of the Update Leave operation (UL).

To make it easy for people to respond and to reduce the paper workload, the Census Bureau is

using an Internet First strategy for most housing units. Respondents can go to the internet and

enter their response using the internet instrument as part of the Internet Self-Response operation

(ISR). The internet option offers additional flexibility and allows people to respond in multiple

languages. If a respondent calls the Census Questionnaire Assistance operation (CQA), a

customer service representative may offer to collect the respondent’s information by telephone.

The information collected from these telephone interviews is entered by a customer service

representative using an ISR instrument similar to the public-facing instrument used by

respondents.



Page 19


Respondents can also mail paper questionnaire forms. These forms are received by the Paper

Data Capture operation (PDC), which uses scanning and imaging technology to capture the

information from these forms.

ISR receives the Initial Enumeration Case Universe from the RPO Universe Management

function and uses the Enumeration Case Universe to link responses provided through the internet

instrument to the appropriate case. If respondents do not have their unique Census ID available,

they are still able to complete the census questionnaire as a Non-ID response using the ISR

instrument. The Non-ID Processing operation (NID) first attempts to match the address entered

by the respondent or customer service representative to a known census address in real-time. For

addresses that do not match, the response is still collected and is subject to later Non-ID

Processing.

3

Response and status data collected through the various self-response data collection

operations are sent (in digital format) to RPO’s Response Data Integration function. Any

responses collected through PDC or ISR that are submitted in languages other than English or

Spanish are translated by staff at the Tucson call center on behalf of these operations before

being sent to RPO. RPO’s Universe Management function uses the response status data to

determine the appropriate actions for the case.

During the self-response data collection time-period, reminder mailings are sent to housing units

in the SR TEA. The first reminder is sent to all housing units in the SR TEA using the initial

mailing workload as discussed above. Subsequent reminders are conditional and are only sent to

those housing units that have not yet responded. The RPO Universe Management function sends

a Conditional Mailing Workload to the FPD operation for these nonresponding units. FPD also

receives from the RPO Universe Management function a list of mailable housing units in the UL

TEA and mails two reminders to these housing units.

Any remaining Non-ID cases are sent by RPO to NID for post real-time Non-ID processing,

which attempts to match addresses provided by respondents to known addresses in the Master

Address File (MAF) using automated and clerical procedures. As needed, administrative records

(AdRecs) are used to supplement the matching process. Most of these Non-ID cases will be from

internet responses that could not be matched during real-time Non-ID processing. In addition,

post data capture Non-ID processing will be required for paper forms for which the Census ID

could not be read during data capture. The results of post real-time Non-ID matching are sent

back to RPO. Based on pre-defined business rules, some of the responses that are not able to be

matched through NID are sent to the field for verification as part of the Nonresponse Followup

operation (NRFU).



Page 20


4

The discussion above covers self-responses for people living in housing units. Special

operations also exist to collect data from people living in other types of living quarters or for

whom self-response is not a viable option:

The Group Quarters operation (GQ) enumerates people living or staying in group

quarters (e.g., college/university student housing, correctional facilities, and

nursing/skilled-nursing facilities) as well as people experiencing homelessness and

receiving services at service-based locations such as soup kitchens. GQ also enumerates

people living on maritime vessels and receives administrative records for people living in

the Military TEA.

The Enumeration at Transitory Locations operation (ETL) enumerates people who

are living in special locations—such as recreational vehicle parks, campgrounds,

racetracks, circuses, carnivals, marinas, hotels, and motels—and who do not have a Usual

Home Elsewhere.

The Update Enumerate operation (UE) lists and enumerates housing units in areas that

pose unique challenges to the standard self-response data collection operations. These

housing units are in the UE and Remote Alaska TEAs, which cover remote areas of the

country and other small selected areas.

NRFU is another special operation with primary purposes of determining the housing unit status

of addresses in the SR and UL TEAs for which a self-response was not received and enumerating

at those that are believed to be occupied. As mentioned in number 3 above, NRFU also performs

a field verification activity to verify selected addresses for Non-ID self-responses that could not

be matched to known addresses through NID.

Based on the universe case type (derived from TEA and living quarter type), RPO sends the

Initial Enumeration Case Universe/Workload to the GQ, ETL, and UE operations. GQ uses this

universe to perform an advance contact activity to collect general information and determine the

preferred method of enumeration. ETL also performs an advance contact activity to schedule

appointments for enumerating its universe of cases.

NRFU does not require advance contact activities. For NRFU, the RPO Universe Management

function creates an Initial Case Universe/Workload based on an AdRec modeling activity. Four

possible status outcomes result from this modeling for a given address:

AdRec Vacant: No one lives there.

AdRec Delete: There is no housing unit at that address.

AdRec Occupied: There is a high probability that someone lives there and the Census

Bureau has high-quality data about that housing unit.

AdRec No Determination: Administrative data are not sufficient to help determine the

housing unit status.



Page 21


Only those addresses that are determined to be AdRec Occupied or AdRec No Determination are

included in the initial NRFU workload. AdRec Vacant and AdRec Delete housing units receive

an additional mailing from FPD. The RPO Universe Management function provides this

additional mailing workload to FPD (as another type of Conditional Mailing).

For AdRec Occupied and AdRec No Determination cases, NRFU sends to RPO information

regarding the success of an enumeration attempt as part of the response status data. Housing

units that have been determined through administrative records modeling to be occupied are

visited only once during NRFU. If these cases have not been successfully enumerated from this

one visit (attempt), then RPO triggers one final mailing to these homes (from FPD) to encourage

these households to self-respond. These housing units are removed from the followup workload.

Self-responses can continue to arrive at any time during NRFU. Accordingly, RPO flags housing

units in the followup workload for which RPO has received a self-response or tracing

information from the United States Postal Service (USPS) that indicates that a return is on its

way to one of the paper data capture facilities. NRFU is notified about these flagged households

as soon as the information is available so that it can remove the housing units from the daily

workload, if possible. Any self-responses that are flagged but later found by RPO to have

insufficient enumeration data are added back to the NRFU workload for continued enumeration

attempts. The RPO Universe Management function tracks this information and uses it to

determine what to include in the next day’s followup workload. Housing units that have been

successfully enumerated are not included in subsequent followup workloads.

For NRFU, field data are collected by electronic devices. The electronic data are sent to the RPO

Response Data Integration function, which subsequently provides this information to the

Decennial Response Processing function for further processing. Paper questionnaires are used to

enumerate at living quarters during UE and at housing units during ETL. These paper

questionnaires are checked-in at area census offices (ACOs) and then sent to the paper data

capture facilities, where they are scanned and imaged by PDC. PDC sends the captured data and

case status information to RPO in digital format.

GQ is primarily a paper operation. Group quarter responses collected on paper questionnaires are

checked-in at the ACOs and sent to PDC for scanning and imaging before being transmitted to

RPO. Case status updates are sent to RPO as part of the check-in process. GQ data provided in

electronic files (eResponses) require additional processing to prepare the data before they are

electronically transmitted to RPO. GQ data collected on paper listings are entered by ACO clerks

into the same file format that is used for eResponses. These response data are then sent

electronically to RPO.

As part of the Evaluations and Experiments operation (EAE), the Census Bureau may test

different questionnaire content and data collection methodologies during the 2020 Census to help

evaluate content and modes for the 2020 Census and inform design changes for the 2030 Census.

Addresses that are selected to be part of these experiments are identified in the initial universe



Page 22


(see number 1 above). For those addresses, the EAE operation collects the data and provides

responses and status of responses to the RPO Response Data Integration function, which

subsequently provides this information to the Decennial Response Processing function. Any

responses collected by EAE on paper returns are processed by PDC and sent by that operation to

RPO.

5

RPO’s Decennial Response Processing function performs coding and other preparation

steps on incoming response data. In addition, special activities are performed to identify possible

fraudulent returns.

The RPO Universe Management function also supports a Coverage Improvement (CI) activity,

the goal of which is to ensure a high-quality census by conducting telephone followup for

households where there could be coverage issues on submitted responses. CI is a followup

activity and is therefore considered a component of NRFU; however, the CI telephone interviews

are performed by CQA. CQA receives from the RPO Universe Management function a set of

cases with potential coverage issues and provides the results of these cases back to RPO’s

Response Data Integration function.

6

As noted above, universe and address updates occur during field operations. Census

Bureau field staff may uncover changes to addresses as they perform their daily assignments in

any field operation. For example, a UL or UE lister may add an address or find an error in the

address or geographic data based on the listing activities, or a NRFU enumerator or a UL lister

may go to an address and find an additional unit such as a garage apartment located on the

premises. All listing results and other address changes are sent to the RPO Geographic Data

Integration function, which passes the information on to the GDP function in GEOP.

Changes to the address list may also come from other sources such as appeals from the Local

Update of Census Addresses operation (LUCA), the review of addresses performed by the Count

Review Operation (CRO), and updated files from the postal service. The GDP function within

GEOP updates the address data and sends these RPO’s Universe Management Function, which

provides these cases to the appropriate operation. Depending on the timing, living quarter type,

and TEA designation, RPO may initiate one or more mailings to these new addresses through

FPD to encourage self-response.

7

All field operations (GQ, UL, ETL, UE and NRFU) include quality control (QC)

functions. For GQ, the RPO Quality Control Management function creates and sends a sample of

the field enumeration cases to ACO staff, who conduct telephone reinterviews for this sample set

of cases to confirm that a GQ enumerator visited the site and that the total population count is

correct.



Page 23


For UL, the RPO Quality Control Management function selects a sample set of basic collection

units (BCUs) for relisting. The QC Listing Results are sent back to the RPO Quality Control

Management function for further processing. RPO does not send any changes resulting from UL

listing to GEOP until the lister has passed the QC check. Further, if the QC activities result in a

fail, BCUs already worked may require relisting. RPO includes this rework in subsequent UL

production workloads.

QC methods for ETL and UE will be performed primarily in the field, tailored to meet the

circumstances of these unique paper-based operations.

NRFU includes multiple methods for ensuring high-quality data collection. Several of these are

integrated into the staff management activities. In addition, samples of field followup cases are

selected for reinterview (RI), a process whereby the response data are collected again and

compared to the original collected data. The RPO Quality Control Management function creates

the RI workload and sends it to the NRFU operation. The RI cases are handled by NRFU field

staff. The RI results are sent to the RPO Quality Control Management function, which performs

an automated comparison of the RI data against the original data. Anomalies are sent back to

NRFU, where additional research is conducted to determine how these cases should be handled.

The results of this review (adjudication outcomes) are sent back to the RPO Quality Control

Management function. In some cases, the adjudication requires that prior cases performed by the

enumerator at fault be reworked. RPO puts these cases back into the NRFU workload as

appropriate.

8

NRFU, UE, UL, ETL, and parts of the GQ operation are performed in the field. Several

operations provide the support for these field data collection activities. The Field Infrastructure

operation (FLDI) recruits, hires, onboards, and trains the staff needed to conduct these operations

and also operates the field offices during production. The Decennial Logistics Management

operation (DLM) provides the space and logistics support (e.g., supplies, kits, etc.) for the offices

and the field staff. The Decennial Service Center operation (DSC) provides technical support for

field and field office staff. Finally, the IT Infrastructure operation (ITIN) provides the hardware

and software used by the field staff and field offices.

Post-Data Collection

9

Once data collection is complete, additional processing occurs to prepare the counts for use

in apportionment and the data used by the Data Products and Dissemination operation (DPD) to

create data products for redistricting and other purposes. The RPO Decennial Response

Processing function handles this post-data collection processing, which includes multiple

activities:



Page 24


Supplementing response data with administrative records for those cases that had been

identified as AdRec Occupied but for which a nonresponse followup attempt was

unsuccessful and no subsequent self-response was received.

Determining the final enumeration universe by reconciling or applying final address and

block data from the GDP component of GEOP.

Determining the returns of record for situations where multiple responses have been

received for the same housing unit.

Performing count and status imputations.

Performing consistency editing and characteristic allocation supplemented with

administrative records data.

Applying tabulation geography.

Performing disclosure avoidance (Note: This is done by RPO for Island Areas Censuses

data only. Disclosure avoidance for stateside/Puerto Rico data is handled by DPD).

Similar processing occurs for responses from group quarters. Responses collected through the

EAE operation may require slightly different activities.

Through these processing activities, the RPO Decennial Response Processing function creates

multiple files for stateside/Puerto Rico response data, including the Decennial Response File

(DRF), the Census Unedited File (CUF), and the Census Edited File (CEF). RPO also creates an

Island Areas CUF (IA-CUF), Island Areas CEF (IA-CEF), and Island Areas Microdata Detail

Files (IA-MDF) for the Island Areas Censuses (IAC) response data. Each of these files is

reviewed within the Census Bureau before the data are sent to the next stage of processing: Some

of these reviews are done as part of the CRO. The CUF, the CEF, the IA-CUF, and the IA-MDF

are sent to DPD via the Census Data Lake (CDL). DPD uses these files as inputs for data

products creation and also creates the Stateside/PR MDFs using the CEF as input. RPO also

sends data collected as part of EAE back to the EAE operation for further analysis.



Page 25


3. Enumeration at Transitory Locations (ETL) Detailed Process

Description

Figure 3 is a top-level Business Process Model (BPM) showing the Level 1 activity areas within

the ETL operation. BPMs for the 2020 Census follow industry-standard Business Process Model

and Notation (BPMN). An explanation of how to read the BPMN notations and a full sized copy

of all of the BPMN diagrams for this operation are provided under separate cover.

This top-level BPM serves as the Context Model for the ETL operation. A BPMN Context

Model displays the high-level activities within the operation and relationships between them,

whereas the IDEF0 Context Diagram shown earlier depicts the boundaries of the operation or

activity and the interfaces between the operation or activity and other operations and activities

with which it is associated.

Figure 3: ETL Operation Context Model

The ETL operation is subdivided into the following Activity Areas.

ETL Planning and Preparation [ETL 16-1].

Progress Monitoring and Issue Resolution [ETL 16-2].

ETL Advance Contact [ETL 16-3].

ETL Enumeration Universe and Updates from RPO [ETL 16-4].

Bu sin essPro cess

Mod eling &Analys is Toolkit

2020 Census 16. Enumeration At Transitory Locations Operation (ETL)Purpose: The 2020 Census for ETL conducts enumeration at transitory locations such as, Recreational Vehicle, parks, campgrounds, hotel/motel, marinas, racetracks,

circuses, carnivals, etc.

2020 Census 16. Enumeration at Transitory Locations Operation (ETL) BPM_v0.8.vsd Page 1 of 9Page-1

90

Conduct ETL Field

Operation CloseoutCriteria Met?

Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO

16-1 ETL Planning and Preparation

16-1.1

16-1.2

16-1.3

16-1.4

16-3 ETL Advance Contact

16-6 ETL Operation Closeout

16-4 ETL Enumeration Universe and Updates

from RPO

16-5 ETL Enumeration

16-5.1

16-5.4

16-5.2

16-5.3

Is Reinterview Required?

No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5

16-2 Progress Monitoring and Issue Resolution

16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL

EnumerationHas Begun

End



Page 26


ETL Enumeration [ETL 16-5].

ETL Operation Closeout [ETL 16-6].

The business processes for each of these Level 1 activity areas are discussed along with their

inputs and outputs in the following subsections.

3.1 ETL Planning and Preparation [ETL 16-1]

Figure 4 shows the BPM for the ETL Planning and Preparation [ETL 16-1] activity area (area

within the gray rounded rectangle) and its constituent activities within the overall context of the

ETL operation.

Figure 4: ETL Planning and Preparation [ETL 16-1] Constituent Activities

The ETL Planning and Preparation activity area is subdivided into the following operational

subactivities:

ETL Planning and Preparation [ETL 16-1].

o Determine ETL Processing Requirements [ETL 16-1.1].

o Develop Requirements and Approve Systems Supporting ETL [ETL 16-1.2].

o Determine Staff Needs and Performance Metrics [ETL 16-1.3].

o Prepare for and Conduct ETL-Specific Training [ETL 16-1.4].

o Conduct Carnival/Circus Research [ETL 16-1.5].

Bu sin essPro cess





90

Conduct ETL Field


Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO


16-1.1

16-1.2

16-1.3

16-1.4




from RPO


16-5.1

16-5.4

16-5.2

16-5.3


No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5


16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL


End



Page 27


Subsequent sections describe the ETL Planning and Preparation operational subactivities in

detail.

3.1.1 Determine ETL Processing Requirements [ETL 16-1.1]

The “Determine ETL Processing Requirements” operational subactivity is subdivided into the

following constituent activities:

Determine ETL Processing Requirements [ETL 16-1.1].

o Determine ETL Business Rules [ETL 16-1.1.1].

o Determine ETL Quality Control Plans [ETL 16-1.1.2].

Subsequent sections describe the Determine ETL Processing Requirements operational

subactivities in detail.

3.1.1.1 Determine ETL Business Rules [ETL 16-1.1.1]

The ETL operation Integrated Project Team (IPT) in coordination with the Special Enumerations

Branch has developed business rules for the 2020 ETL operation.

3.1.1.2 Determine ETL Quality Control Plans [ETL 16-1.1.2]

The Decennial Statistical Studies Division (DSSD) develops Quality Control (QC) plans for the

ETL operation with inputs from the ETL operation IPT. Selected cases for quality control will

undergo the reinterview process using telephone contact from the ACO and an Office Review

Checklist to confirm quality. The reinterview process is described in further detail in the 3.5.4

Conduct ETL QC Data Collection section of this document.

3.1.2 Develop Requirements and Approve Systems Supporting ETL [ETL 16-1.2]

The ETL operation IPT, subject matter experts (SMEs), and other stakeholders have worked in

close coordination to develop a detailed set of 2020 Census ETL operational and systems

requirements. These requirements have been provided to the Decennial Information Technology

Division (DITD). DITD develops the systems and interfaces supporting ETL operations and

oversees the systems approval and deployment processes.

3.1.3 Determine Staff Needs and Performance Metrics [ETL 16-1.3]

The “Determine staff needs and Performance Metrics” operational subactivity is subdivided into

the following constituent activities:

Determine Estimated ETL Operational Workload by Geographic Area [ETL 16-1.3.1].

Define ETL Operational Performance Metrics and Targets [ETL 16-1.3.2].

Provide Requirements for ETL Staff Supplies and Materials [ETL 16-1.3.3].

Subsequent sections describe the Determine Staff Needs and Performance Metrics operational




Page 28


3.1.3.1 Determine Estimated ETL Operational Workload by Geographic Area [ETL 16-

1.3.1]

The ETL operation IPT develops operational workload estimates based upon overall estimates of

the number of TLs identified from various sources such as the results of Address Canvassing, the

Address Listing Update, and the Local Update of Census Addresses (LUCA) operations.

3.1.3.2 Define ETL Operational Performance Metrics and Targets [ETL 16-1.3.2]

The ETL operation IPT defines the performance thresholds and targets for the ETL operation.

The performance measures are designed for the ETL operation to be efficient, as well as to

enable managers to make adjustments as needed, depending upon actual operational conditions

in the field. ETL managers plan daily and weekly work hours, which will be compared with

actual daily and weekly hours worked during the ETL operation. Enumerators’ cases assigned,

case completion statuses, and number of TLs submitted are additional metrics that are captured

and compared to expected performance thresholds. In addition, the Field Operational Control

System (FOCS) performance metrics are supported by outcome codes. These codes, such as S

for Started, NS for Not Started and C for Completed allow HQ ETL staff to manage ETL

productivity and performance throughout the operation. Table 7 shows sample measures.

Table 7: Sample ETL Performance Measures

2020 Census Enumeration at Transitory Locations Total TL Workload

2020 Census Enumeration at Transitory Locations # TLs Assigned

2020 Census Enumeration at Transitory Locations % TLs Assigned

2020 Census Enumeration at Transitory Locations # TLs Completed

2020 Census Enumeration at Transitory Locations % TLs Completed

3.1.3.3 Provide Requirements for ETL Staff Supplies and Materials [ETL 16-1.3.3]

The “Provide Requirements for ETL Staff Supplies and Materials” operational subactivity is

subdivided into the following constituent activities:

Provide Requirements for ETL Staff Supplies and Materials [ETL 16-1.3.3].

o Provide Field Enumeration Materials Content [ETL 16-1.3.3.1].



Page 29


o Provide Kit Requirements [ETL 16-1.3.3.2].

Provide Field Enumeration Materials Content [ETL 16-1.3.3.1]

The ETL operation IPT including Field Division (FLD) SMEs coordinate to develop the

requirements and the content for expected types and quantities of materials and forms to be used

during the ETL operation. Materials include binders containing print materials, which are used

by ETL enumerators in the field. Printed materials that are printed by a print vendor include

blank English and Spanish language enumeration questionnaires and continuation questionnaires.

The ACO will use OCS to print some paper materials including enumeration records and blank

processing ID labels. Other printed materials used by field enumerators include the:

Confidentiality Notice, Language ID card, Information Sheet, Notice of Visit, Language

Assistance Sheet, and Listing Sheets. The ETL operation IPT sends both the materials

specifications and the forms requirements to the Forms Printing and Distribution and Decennial

Logistics Management operations prior to the start of the ETL operation. NPC serves as the

kitting and shipping resource and uses the requirements to prepare, assemble, and send ETL

forms, materials, and kits to the ACOs.

Provide Kit Requirements [ETL 16-1.3.3.2]

FLD coordinates with NPC in developing and verifying kit requirements based upon the 2020

Census ETL estimated workloads. The kits that are prepared are specific to either the ETL

Advance Contact or ETL enumeration operations summarized as follows.

All of the materials needed for ETL CFS training are contained in training kits:

Kit # 782(I), ETL Crew Leader Instructor Kit. This kit contains all of the materials the

instructor needs to conduct the ETL CFS training.

Kit # 782(T), ETL Crew Leader Trainee Kit (one for each trainee). The trainee kit

contains all of the materials that the trainee needs to participate in the CFS training

session.

Kit #, ETL Crew Leader Supply Kit, for each trainee. This kit has materials and supplies

the CFS needs following the completion of the training.

All of the materials needed for an ETL enumerator’s training are contained in training kits:

Kit # 761(I), ETL Enumerator Trainee Instructor Kit. This kit contains all of the

materials needed for the instructor to conduct enumerator training.

Kit # 761(T), ETL Enumerator Trainee Kit (one for each trainee). The trainee kit contains

all of the materials the trainee needs to participate in the enumerator training session.

Kit # 761(S), ETL Enumerator Supply Kit (one for each trainee). It includes extra TLQs,

Continuation Questionnaires, Confidentiality Notices, Information Sheets, Notice of Visit

etc. the enumerator will need to enumerate TLs.



Page 30


3.1.4 Prepare for and Conduct ETL-Specific Training [ETL 16-1.4]

The “Prepare for and Conduct ETL-Specific Training” operational subactivity is subdivided into

the following constituent activities:

Prepare for and Conduct ETL-Specific Training [ETL 16-1.4].

o Prepare for ETL-Specific Training [ETL 16-1.4.1].

o Conduct ETL-Specific Training [ETL 16-1.4.2].

Subsequent sections describe the Prepare for and Conduct ETL-Specific Training operational


3.1.4.1 Prepare for ETL-Specific Training [16-1.4.1]

The “Prepare for ETL-Specific Training” operational subactivity is subdivided into the following

constituent activities:

Prepare for ETL-Specific Training [ETL 16-1.4.1].

o Provide ETL-Specific Training Content and Requirements [ETL 16-1.4.1.1].

o Review and Approve ETL-Specific Training [ETL 16-1.4.1.2].

Provide ETL-Specific Training Content and Requirements [ETL 16-1.4.1.1]

FLD provides ETL-specific training content based upon requirements developed by the ETL

operation IPT. FLD provides training materials for both office and field employees for the

ETLAC and ETL Enumeration stages. FLD Decennial Management Training Branch provides

training materials for RCC management staff and the Census Field Manager in the ACO.

Training for the clerical staff on ETLAC will be through classroom training. The enumerator and

CFS training will be three days of classroom training with some administrative online modules.

Review and Approve ETL-Specific Training [ETL 16-1.4.1.2]

FLD reviews and approves the ETL-specific training. The goals of the review and approval

process are to ensure the completeness of the training content. The types of training are

confirmed through this review process. As examples, enumerators will receive training that is

geared towards the details of successfully completing transitory location and unit enumerations.

Training for office staff anticipated to participate in the ETL Advance Contact operation covers

the details of the contact process, using the telephone script, and documenting contact results.

CFMs receive management specific training for their roles, and CFSs receive Census Bureau-

specific supervisory training.

3.1.4.2 Conduct ETL-Specific Training [ETL 16-1.4.2]

FLD conducts ETL-specific training for both ACO office-based personnel and enumerators

supporting ETLAC and ETL enumeration operations. Following are examples of the types of



Page 31


training planned for ETL. FLD plans a dry run for enumerators and CFSs with HQ ETL SMEs

planning to participate in the entire process.

Tentative dry run activities for ETL enumeration are as follows:

ETL Enumerator Dry Run.

CFS Dry Run.

Training activities for ETLAC and ETL enumeration operations are as follows:

ETLAC CFM Training.

ETLAC Clerk Training.

ETL CFM Training.

ETL CFS Training.

ETL CFS Assistant Training.

ETL Enumerator Training.

3.1.5 Conduct Carnival/Circus Research [ETL 16-1.5]

Preparation for the ETL operation includes conducting carnival and circus research. This

research, planned for January 2020, is a telephone solicitation of carnival and circus operators.

As background, during 2009 a number of carnival operators that were contacted indicated that

their annual schedules would not be developed until the following year, 2010. Accordingly,

contacting carnival, circus, and fair operators at the beginning of the 2020 Census year is a

strategy that leverages lessons learned, and is designed to enhance the completeness of the

information obtained. Clerks contact carnival and circus operators by phone to obtain their

scheduled dates and corresponding addresses for shows that will occur during ETL enumeration.

Clerks add the addresses to the PCS system, and valid address records are sent to ECaSE-SOCS

to receive a Survey Sponsor Case Identification number to be added to the 2020 ETL

enumeration frame.

3.2 Progress Monitoring and Issue Resolution [ETL 16-2]

Figure 5 shows the BPM for the Progress Monitoring and Issue Resolution [ETL 16-2] activity

area (area within the gray rounded rectangle) and its constituent activities within the overall

context of the ETL operation.



Page 32


Figure 5: Progress Monitoring and Issue Resolution [ETL 16-2] Constituent Activities

3.2.1 Monitor Progress and Resolve Issues [ETL 16-2.1]

ETL operation progress monitoring includes both cost and operational monitoring activities. HQ

and RCC managers monitor the overall status of ETL cases on a regional and assignment area

basis. ACO managers will use OCS to monitor and control the progress and performance of

Census field workers. FOCS-generated reports enable management to quickly spot trends or

potential problem areas for attention. Issue resolution is managed by well-defined processes and

escalation procedures. CFSs perform important front line functions to resolve issues by phone,

by reassignment of staff to meet spikes in workload or to correct potential quality problems, and

by in-person visits with ETL administrators when necessary to resolve issues.

3.3 ETL Advance Contact [ETL 16-3]

Figure 6 shows the BPM for the ETL Advance Contact [ETL 16-3] activity area (area within the

gray rounded rectangle) and its constituent activities within the overall context of the ETL

operation.

Bu sin essPro cess





90

Conduct ETL Field


Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO


16-1.1

16-1.2

16-1.3

16-1.4




from RPO


16-5.1

16-5.4

16-5.2

16-5.3


No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5


16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL


End



Page 33


Figure 6: ETL Advance Contact [ETL 16-3] Constituent Activities

The ETL Advance Contact activity area is subdivided into the following operational

subactivities:

ETL Advance Contact [ETL 16-3].

o Receive Initial ETL Universe from RPO [ETL 16-3.1].

o Conduct ETL Advance Contact [ETL 16-3.2].

GEO/DITD creates an extract from the MAF, which is the initial enumeration universe. This

universe is accessible to clerks in the ACOs for ETLAC. The DITD PCS is the system allocated

for the ETLAC operation. Subsequent sections describe the ETL Advance Contact operational


3.3.1 Receive Initial ETL Universe from RPO [ETL 16-3.1]

The initial ETL enumeration universe is comprised of existing TL records in the MAF. The

existing records are confirmed, updated, or deleted through the In-Office and In-Field Address

Canvassing operation. The Address Canvassing operation also identifies new TL records to be

added to the universe. As a supplement to In-Office/In-Field Address Canvassing, telephone

outreach is made to carnival management companies to confirm schedules and addresses for

carnivals, circuses, and fair locations. The multiple sources and methods for updating the

universe are designed to include already existing and newly identified TLs. Updates from the TL

Advance Contact operation are sent from RPO to update the ETL enumeration universe.

Bu sin essPro cess





90

Conduct ETL Field


Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO


16-1.1

16-1.2

16-1.3

16-1.4




from RPO


16-5.1

16-5.4

16-5.2

16-5.3


No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5


16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL


End



Page 34


3.3.2 Conduct ETL Advance Contact [ETL 16-3.2]

The “Conduct ETL Advance Contact” operational subactivity is subdivided into the following


Conduct ETL Advance Contact [ETL 16-3.2].

o Attempt ETL Advance Contact [ETL 16-3.2.1].

o Collect ETL Advance Contact Information [ETL 16-3.2.2].

o Update ETL Advance Contact Status [ETL 16-3.2.3].

A detailed view of the constituent activities that make up the “Conduct ETL Advance Contact”

operational subactivity is given in Figure 7 below.

Figure 7: Conduct ETL Advance Contact

3.3.2.1 Attempt ETL Advance Contact [ETL 16-3.2.1]

A detailed view of the constituent activities that make up the “Attempt ETL Advance Contact”


Bu sin essPro cess

Mod eling &Analysis Toolkit

60. Conduct ETL Advance Contact Purpose: The objective of Advance Contact is to examine the characteristics of the TL, determine special cases and set enumeration appointments.


Status as TL Case

60.10

Assign TL Advance

Contact Work

Assignments

60.20

Call to Verify

Correct TL

Able to Contact by 3 Phone

Attempts 60.40

Collect Expected and

Maximum Population

On Census Day

60.30

Verify/Update the

Contact and Address

Information

No

No

60.50

Schedule for

Enumeration

Send Paradata to

PM Operation

TL Universe from RPO

Calling Script

60.60

Document Special

Characteristics

60.80

Mark Case as

Unresolved

60.70

Update Status

Outcome Code

Verified Contact Info

Expected and Maximum Population

Info

Scheduled Day for TL

Enumeration

Documented Constraints/

Issues

Send TL Advance Contact

Updates/Status to Response

Processing for Op

Yes

Are they open during ETL?

Yes

Local Knowledge

Adds

16-3.2 Conduct ETL Advance Contact

16-3.2.1 Attempt ETL Advance Contact

16-3.2.2 Collect ETL Advance Contact Information

16-3.2.3 Update ETL Advance Contact Status

StartSub-process

EndSub-process

Includes Constraints/Issues, Questions, Language Issues,

Logistics

Determine TL Type



Page 35


Figure 8: Attempt ETL Advance Contact

Transitory locations to be contacted during ETL Advance Contact are comprised of TLs in the

universe provided by RPO and potential adds identified during ETLAC through local

knowledge. Census field managers use PCS to assign the ETLAC work. ETL trained clerks in

the ACOs call transitory location points of contact. Clerks will use a well-defined call script,

including providing confidentiality information, to ensure that all necessary information is

obtained from each TL contact called. TL’s that are unable to be contacted by clerks in the office

will receive an in-person contact attempt.

3.3.2.2 Collect ETL Advance Contact Information [ETL 16-3.2.2]

A detailed view of the constituent activities that make up the “Collect ETL Advance Contact

Information” operational subactivity is given in Figure 9 below.

60.10

Assign TL Advance

Contact Work

Assignments

60.20

Call to Verify

Correct TL


Attempts

TL Universe from RPO

Calling Script

Yes

Local Knowledge

Adds


StartSub-process



Page 36


Figure 9: Collect ETL Advance Contact Information

The PCS will be used to collect the results of the ETL Advance Contact phone calls. Information

collected includes verification that the TL is open during the time of the ETL operation,

verification or update of the transitory location point of contact, and verification or update of the

correct TL address. To support workload forecasting, clerks request the transitory location type,

such as marina, RV park, hotel or motel, campground, carnival, racetrack, or other transitory

location and seek to obtain the actual number of units at the transitory location and the types of

units, such as sites, slips, rooms, or pads. Language requirements are identified to aid in planning

the workload for language-specific enumerators. Clerks also collect a preferred schedule for

enumeration and additional logistical or other details necessary to the conduct of TL

enumeration.

3.3.2.3 Update ETL Advance Contact Status [16-3.2.3]

A detailed view of the constituent activities that make up the “Update ETL Advance Contact

Status” operational subactivity is given in Figure 10 below.

60.40

Collect Expected and

Maximum Population

On Census Day

60.30

Verify/Update the

Contact and Address

Information

60.50

Schedule for

Enumeration

60.60

Document Special

Characteristics

Verified Contact Info

Expected and Maximum Population

Info

Scheduled Day for TL

Enumeration

Documented Constraints/

Issues

Are they open during ETL?

Yes


Includes Constraints/Issues, Questions, Language Issues,

Logistics

Determine TL Type



Page 37


Figure 10: Update ETL Advance Contact Status

If the clerk is able to complete the TL advance contact, the results, including updates, are input

into the PCS to support enumeration. Any new TLs that are identified during the ETLAC

operation are marked as TL adds and need to be validated before being assigned to the

enumeration workload. Paradata is provided to support ETL program management. Clerks

identify the status, including whether the contact status is unresolved or if the case status is

complete.

3.4 ETL Enumeration Universe and Updates from RPO [ETL 16-4]

Figure 11 shows the BPM for the ETL Enumeration Universe and Updates from RPO [ETL 16-

4] activity area (area within the gray rounded rectangle) and its constituent activities within the

overall context of the ETL operation.

Status as TL Case


Attempts

No

Send Paradata to

PM Operation

60.80

Mark Case as

Unresolved

60.70

Update Status

Outcome Code

Send TL Advance Contact

Updates/Status to Response

Processing for Op


EndSub-process



Page 38


Figure 11: ETL Enumeration Universe and Updates from RPO [ETL 16-4]

The ETL Enumeration Universe and Updates from RPO activity area has one subactivity as

shown below.

ETL Enumeration Universe and Updates from RPO [ETL 16-4].

o Receive ETL Universe and Updates from RPO [ETL 16-4.1].

3.4.1 Receive ETL Enumeration Universe and Updates from RPO [16-4.1]

Refer to Figure 11 above for the constituent activities of the “Receive ETL Enumeration

Universe and Updates from RPO” operational activity.

GEO/DITD creates the ETL Enumeration Universe based upon a combination of existing ETL

records in the MAF. Other sources for updates include ETL addresses identified during the

Address Canvassing operation, inputs from local governments, and TLs identified during other

2020 Census operations. In addition, updates from the ETLAC operation are sent from RPO to

update the ETL enumeration universe.

3.5 ETL Enumeration [ETL 16-5]

Figure 12 shows the BPM for the ETL Enumeration [ETL 16-5] activity area (area within the

gray rounded rectangle) and its constituent activities within the overall context of the ETL

operation.

Bu sin essPro cess





90

Conduct ETL Field


Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO


16-1.1

16-1.2

16-1.3

16-1.4




from RPO


16-5.1

16-5.4

16-5.2

16-5.3


No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5


16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL


End



Page 39


Figure 12: ETL Enumeration [ETL 16-5] Constituent Activities

The ETL Enumeration activity area is subdivided into the following operational subactivities:

ETL Enumeration [ETL 16-5].

o Create Field Work Assignments and Prepare Packets [ETL 16-5.1].

o Conduct ETL Field [ETL 16-5.2].

o Process Paper Enumeration Records (ER) and Other Materials From Field [ETL

16-5.3].

o Conduct ETL QC Data Collection [ETL 16-5.4].

Subsequent sections describe the ETL Enumeration operational subactivities in detail.

3.5.1 Create Field Work Assignments and Prepare Packets [ETL 16-5.1]

A detailed view of the constituent activities that make up the “Create Field Work Assignments

and Prepare Packets” operational subactivity is given in Figure 13 below.

Bu sin essPro cess





90

Conduct ETL Field


Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO


16-1.1

16-1.2

16-1.3

16-1.4




from RPO


16-5.1

16-5.4

16-5.2

16-5.3


No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5


16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL


End



Page 40


Figure 13: Create Field Work Assignments and Prepare Packets

The ETL field work assignment and packet preparation process has two main components,

specifically, ACO in-office activities and in-field activities. The ETL operation IPT develops the

workload estimates for the operation. These workload estimates are used to create the initial print

requirements for ETL materials to be printed. The Forms Printing and Distribution and the

Decennial Logistics Management (DLM) operations ship printed ETL materials from the print

vendor and National Processing Center (NPC), respectively, to the ACOs. Clerks in the ACOs

create enumerator packets for each of the transitory locations that are part of the ACO’s

enumeration work load. The packets are comprised of binders with the following types of

materials:

Blank Questionnaires.

Continuation Questionnaires.

Confidentiality Notices.

Enumeration Record, one for each TL.

Processing ID Labels (PID).

Special Notice Pages - these are pages with instructions.

Transitory Location Listing Sheets.

Language ID Flashcard.

Language Assistance Sheet.

Information Sheet.

FieldACO

Bu sin essPro cess


80. Create Field Work Assignments and Prepare PacketsPurpose: The objective is to create enumeration packets for field enumeration and provide packets to enumerators.

80.10

Print Materials for

Enumeration

80.20

Create Packets

for Each TL

80.30

Create

Assignments –

Assigns TLs to

CFS

80.40

Check Out

Packets and

Provide to Field

80.50

Receive

Packets at CFS

80.60

Send Assigned

Packets to

Enumerator

2020 Census 16. Enumeration at Transitory Locations Operation (ETL) BPM_v0.8.vsd Page 1 of 980. Create Field Work Assignments and Prepare Packets

16-5.1 Create Field Work Assignments and Prepare Packets

80.55

Assign Packets

to Enumerator

StartSub-process

EndSub-process

Repeat until end of enumeration

Verify that a record of mailing is created each time a packet is mailed and what data are collected and where it is sent

Packet includes: TL ID Labels Envelopes to mail TLQ s TLQs Listing Sheets etc.



Page 41


Notices of Visit.

3.5.2 Conduct ETL Field [ETL 16-5.2]

The “Conduct ETL Field” operational subactivity is subdivided into the following constituent

activities:

Conduct ETL Field [ETL 16-5.2].

o Receive Work Assignments for TLs [ETL 16-5.2.1].

o Enumerate TLs [ETL 16-5.2.2].

o Review and Send Completed Packets [ETL 16-5.2.3].

A detailed view of the constituent activities that make up the “Conduct ETL Field” operational

subactivity is given in Figure 14 below.

Figure 14: Conduct ETL Field

Subsequent sections describe the Conduct ETL Field operational subactivities in detail. CFMs

create TL enumeration assignments for each of the CFSs they manage. ACO clerks use the

assignment information to prepare the shipping boxes and labels for the packets. The packets are

then checked out to the CFS using the FOCS and shipped to the designated CFSs. CFSs receive

the packets assigned to them and perform a brief check to verify the packets contain the expected

materials. CFSs contact their ACO to inform them of the packets being received. Based on

information collected during ETLAC, CFSs assign the transitory locations for enumeration, then

CFS

Bu sin essPro cess


90. Conduct ETL FieldPurpose: The objective of this process is to enumerate transitory units directly.


90.20

Conduct Interview

at that Location

Field Worker Profile,

Schedule, GeographicLocations

90.10

Contact

Transitory Unit

Is Site Occupied?

No

Yes

Is RespondentAvailable?

Yes

No

1st Attempt?

No

90.05

Receive Work

Assignments for

Enumeration of

Transitory

Locations

Interview Status

90.40Responsible

Enumerator Collects

Completed Work and

Sends Packets from

Field to CFS

90.50

CFS Receives

Packets

90.70

CFS Review

Packets and

Resolve Issues

90.80

CFS sends Packets

to ACO

90.08

Locate First/Next

Site in the TL -

Determine if Site is

Occupied by a TU

90.07

Locate and Travel

to First/Next TL -

Contact Operator if

NecessaryIs Transitory

Location Open/Occupied?

Yes

No

90.12

Flag Unit for

Second Visit

All SitesVisited?

Yes

No

No

All 2nd Visit Units Revisited?

Yes

Yes

90.30

Leave Notice of

Visit

90.90TL Enumerators

Record Time and

Expense Records

and Send to CFS

90.100

CFS Reviews

Enumerator's Time

and Expense

Records

Additional Transitory Locationto Visit?

No

Yes

90.35

Finalize Work

Packets

For TL

16-5.2 Conduct ETL Field

16-5.2.1 Receive Work Assignments

for TLs

16-5.2.2 Enumerate TLs

16-5.2.3 Review and Send Completed Packets

StartSub-process

EndSub-process

Operator may

have Maps and

provide info on

TU occupancy.

Includes Unable

to Enumerate

reason if

applicable.

Note:

- Notice of Visit will include respondent ID?

- May involve Proxy

first visit loop back

second visit loop back



Page 42


provide the packets to their enumerators based upon enumerators’ assigned TLs. A minimum of

two census field staff will visit each TL at the designated date and time. The number of

enumerators assigned to each TL will be determined by the size of the TL in order to complete

the enumeration in one visit, unless there are extraordinary circumstances.

3.5.2.1 Receive Work Assignments for TLs [ETL 16-5.2.1]

A detailed view of the constituent activities that make up the “Receive Work Assignments for

TLs” operational subactivity is given in Figure 15 below.

Figure 15: Receive Work Assignments for TLs

TL enumerators receive their work assignments from their assigned Census Field Supervisor

(CFS). The assignment decision includes factors such as enumerator location and schedule. TLs

are enumerated by teams of at least two enumerators; one enumerator will be designated the lead

enumerator and receive the master binder of TL material. The lead enumerator distributes

necessary enumeration materials, such as TLQs, continuation questionnaires, confidentiality

notices, and Notices of Visit (NOVs), and other materials needed to enumerate the TL to the

other enumerators upon arrival at the transitory location.

3.5.2.2 Enumerate TLs [ETL 16-5.2.2]

A detailed view of the constituent activities that make up the “Enumerate TLs” operational

subactivity is given in Figure 16 below.

Field Worker Profile,

Schedule, GeographicLocations

90.05

Receive Work

Assignments for

Enumeration of

Transitory

Locations

16-5.2.1 Receive Work Assignments

for TLs

StartSub-process



Page 43


Figure 16: Enumerate TLs

Enumerating TLs

A minimum of two census field staff will visit each TL at the designated date and time. The

number of enumerators for each TL will be determined by the size of the TL in order to complete

the TL in one visit. If a TL point of contact operator is available, enumerators may attempt to

make contact to obtain additional information to help with the enumeration. Operators may

volunteer helpful details such as providing a site map and details of whether and which units are

currently occupied.

Each enumerator is assigned a specific part of the TL to canvass. The enumerators canvass their

assigned area. They locate the first unit in their assigned area and identify whether or not it is

occupied. The enumerator updates the listing sheet for the unit. If the site is occupied the

enumerator attempts to conduct an interview using the paper questionnaire. If there are more

than seven people staying at the unit, the enumerator will use the continuation questionnaire to

complete the interview. If the enumerator is able to complete the interview, he/she then goes to

the next unit in his/her assigned area and repeats the same process. If no one is available at the

unit, the enumerator notes this on the listing sheet as a “No Contact 1” and the unit is eligible for

a second visit.

Once all of the units have been canvassed, the enumerator performs second visits to those units

for which a person was not previously available. If the enumerator is unable to complete the

interview after the second visit to the unit, he/she marks the reason. The enumerator leaves a

Notice of Visit (NOV), as shown in Figure 17, then moves on to the next unit until all possible

units have been enumerated. The NOV gives the respondent the opportunity to be counted by

completing the census questionnaire online or calling Census Questionnaire Assistance.

90.20

Conduct Interview

at that Location

90.10

Contact

Transitory Unit

Is Site Occupied?

No

Yes

Is RespondentAvailable?

Yes

No

1st Attempt?

No

Interview Status

90.08

Locate First/Next

Site in the TL -

Determine if Site is

Occupied by a TU

90.07

Locate and Travel

to First/Next TL -

Contact Operator if

NecessaryIs Transitory

Location Open/Occupied?

Yes

No

90.12

Flag Unit for

Second Visit

All SitesVisited?

Yes

No

No

All 2nd Visit Units Revisited?

Yes

Yes

90.30

Leave Notice of

Visit

Additional Transitory Locationto Visit?

No

Yes

90.35

Finalize Work

Packets

For TL


Operator may

have Maps and

provide info on

TU occupancy.

Includes Unable

to Enumerate

reason if

applicable.

Note:

- Notice of Visit will include respondent ID?

- May involve Proxy

first visit loop back

second visit loop back



Page 44


Figure 17: Sample Notice of Visit Form

Puerto Rico ETL Operation

The Puerto Rico ETL advance contact and enumeration operations occur simultaneously with

U.S. stateside ETL operations. Bilingual systems and questionnaires are planned, and bilingual

office staff will be hired to support 2020 Census Puerto Rico ETL operations. TLQs and

continuation questionnaires will be sent to integrated Computer Assisted Data Entry for paper

data capture. Postprocessing of ETL response data will occur as part of RPO.

Remote Alaska ETL

2020 Remote Alaska (RA) ETL consists of advance contact and field enumeration components.

RA ETL Advance Contact is conducted from January 13, 2020, to February 25, 2020. Transitory

Location cases will be initially contacted by phone through advance contact using the PCS.

There are no mailings planned for 2020 RA ETL. RA ETL enumeration will be conducted in the

field from January 21, 2020, to April 30, 2020.



Page 45


Collecting Geocodes

During the 2020 Census, ETL enumerators will collect a geocode at the location where an

enumeration questionnaire was completed. This approach is designed to accurately count

transitory residents at the unit at which they reside. The Census Bureau is using the Listing and

Mapping Application (LiMA) Standalone for the ETL geocoding functions.

3.5.2.3 Review and Send Completed Packets [ETL 16-5.2.3]

A detailed view of the constituent activities that make up the “Review and Send Completed

Packets” operational subactivity is given in Figure 18 below.

Figure 18: Review and Send Completed Packets

Once all of the units at the TL have been enumerated, the lead enumerator collects the completed

work. The lead enumerator checks the completed questionnaires and listing sheets for

completeness and resolves any issues with the enumerator. The lead enumerator collects all other

enumeration material from the enumerators and completes the enumeration record for the TL.

The completed TLQs, accompanying listing sheets, continuation questionnaires, the enumeration

record and the binder for the TL to the Census Field Supervisor (CFS). These materials make up

the TL packet that CFSs receive and review from enumerators. If the CFSs have questions, they

may contact the enumerators or the TL point of contact for resolution. Once resolved, or if no

resolutions are necessary after review, the CFS sends the packet to the ACO for processing. ETL

enumerators fill in their time and expense records daily and send those to their CFS for review

and approval. CFSs review and approve enumerators’ time and expense submittals.

3.5.3 Process Paper Enumeration Records (ER) and Other Materials From Field [ETL

16-5.3]

A detailed view of the constituent activities that make up the “Process Paper Enumeration

Records (ER) and Other Materials From Field” operational subactivity is given in Figure 19

below.

CFS

90.40Responsible

Enumerator Collects

Completed Work and

Sends Packets from

Field to CFS

90.50

CFS Receives

Packets

90.70

CFS Review

Packets and

Resolve Issues

90.80

CFS sends Packets

to ACO

90.90TL Enumerators

Record Time and

Expense Records

and Send to CFS

90.100

CFS Reviews

Enumerator's Time

and Expense

Records


EndSub-process



Page 46


Figure 19: Process Paper Enumeration Records (ER) and Other Materials From Field

Clerks in the ACO receive and open the Transitory Location (TL) packets sent by the CFSs. The

packets include TL-specific materials such as the TL binder, completed TLQs, continuation

questionnaires, listing sheets, and enumeration records. Clerks check in the packet using the

FOCS. FOCS send updates in the form of alerts to HQ and the RPO to confirm packet receipts

and support overall management of the ETL operation. Clerks perform a review of the TL packet

materials, and resolve issues as needed. If the clerk encounters an especially complex issue, it is

escalated to the Census Field Manager for resolution.

Clerks scan the barcode on each enumeration record, then scan the barcode on each TLQ in order

to link it to its parent Transitory Location. Clerks will enter the phone number and population

count from each TLQ. If the population count is greater than seven, FOCS will ask for a

continuation questionnaire to be scanned, which will then link the continuation questionnaire to

the corresponding TLQ. The scanning is captured in FOCS and is a key part of linking TUs to

their parent TLs. Scanning and linking supports tracking of ETL response data throughout

processing and post-processing operations. Cases that are identified for RI as part of the Quality

Control (QC) process are provided to the CFM. Once the bar codes are scanned, clerks start the

shipping process. Shipping is handled by building a box of the TLQs that belong to a TL. Once a

box is completed, its accompanying ER is copied, and the original is shipped separately for data

capture. A shipping label is generated with the corresponding address, and attached to the box, as

part of the checkout process. The box is sent to the Paper Data Capture (PDC) operation to

capture response data from the TLQs and ERs.

Bu sin essPro cess


100. Process Paper Enumeration Records (ER) and Other Materials from FieldPurpose: To process paper received as a result of enumeration in the field by field staff.

100.10Receive Paper

Responses from

Enumerator

(Enumeration

Record)

100.20

Check in Packet

and Update Status

in OCS

100.30

Review Check in

Packet and Resolve

Issues

100.40

Scan Barcode and

Link TLQ to TL

100.50Photocopy

Enumeration Record,

Mail TLQ to Paper

Data Capture and

Update Status in OCS

QuestionnaireContinuation

Questionnaire Listing Sheet

Validations that Packet

received


Send Updates to RPO and

HQ

QC Data to RPO

Paradata SentLinking Created

100.45

Perform Quality

Control Data Input

Candidate Cases for

Reinterview Workload

100.48

Collect Packets for

Shipment

(Not Needed for QC

or QC Complete)

Packets[QC

Complete]

Packets[Not Needed

for QC]

16-5.3 Process Paper Enumeration Records (ER) and Other Materials from Field

EndSub-process

StartSub-process



Page 47


3.5.4 Conduct ETL QC Data Collection [ETL 16-5.4]

The “Conduct ETL QC Data Collection” operational subactivity is subdivided into the following


Conduct ETL QC Data Collection [ETL 16-5.4].

o Conduct ETL Reinterview [ETL 16-5.4.1].

o Adjudicate Reinterview Results [ETL 16-5.4.2].

A detailed view of the constituent activities that make up the “Conduct ETL QC Data

Collection” operational subactivity is given in Figure 20 below.

Figure 20: Conduct ETL QC Data Collection

3.5.4.1 Conduct ETL Reinterview [ETL 16-5.4.1]

A detailed view of the constituent activities that make up the “Conduct ETL Reinterview”


Bu sin essPro cess


110. Conduct ETL QC Data CollectionPurpose: The objective is to ensure quality enumeration data is received from Transitory Location Census Activities.

110.10

Receive

Reinterview

Workload

110.20

Print RI Forms

at ACO

110.30

Call TL/TU to

Ask

Reinterview

Questions

110.40

Record

Reinterview

Responses on

RI Form

110.50

Determine

Pass/Fail

110.60

Record RI Final

Outcome (Pass)

110.120

Reassign Soft Fail

Case(s) for Rework

110.130

Reassign Hard Fail

Case(s) for Rework

Anomalies Found?

110.70

Review Case and

Record Final

Outcome (CFM)Yes

Yes

No

Rework Cases

Cases Selected

Cases Selected for

Supplemental RI

Contact Information

Interview Questions

Reinterview Responses

Checked in Paper

Response Data QC Spec

Status and Assignment Update to

RPO

110.80

Place Cases Into

Supplemental RI as

Appropriate

For Each Case Worked:Does this case still need

supplemental Rl? No

Are SupplementalCases Required?

Hard FailDetermination?

Yes

NoDoes this Case

Require Rework?

No(Soft Fail)

Yes

No

110.90Send Message to ACO

to Stop Assigning Work

to Enumerator and

Instruct CFS to Obtain

all Work from

Enumerator

110.100

Reassign

Incomplete Cases

of Enumerator

110.110

Put all Cases into

Supplemental

Reinterview except

Hard Fail Case(s)

Yes



RPO

16-5.4 Conduct ETL QC Data Collection

16-5.4.1 Conduct ETL Reinterview

16-5.4.2 Adjudicate Reinterview Results

EndSub-process

StartSub-process

RI Results:

PassSoft FailHard Fail

Unable to Contact

Every case that Hard Fail

enumerator worked on that

has not had a Reinterview

goes to supplemental RI

Cases that have been checked into

ACO in accordance with business

rules. Cases may additionally be

placed into Supplemental RI by a

manager at any time during the TL

operation.



Page 48


Figure 21: Conduct ETL Reinterview

A random (RI) sample of 10 percent of eligible enumeration questionnaires will be

reinterviewed. The 10 percent RI is planned as a random yet automated selection using the

FOCS. The 10 percent sample is obtained by randomly selecting cases from an enumerator’s first

three eligible cases, and then every 10th eligible enumeration questionnaire checked in as part of

that enumerator’s completed work. Office Operations Supervisors (OOS) receive the initial RI

workload and assign RI cases to clerks in the ACO. Based upon the RI workload, clerks print out

the corresponding RI forms.

Clerks conduct the RI by phone calls to the respondent point of contact. Three attempts are made

to contact the respondent POC, on various days and times of day. Clerks ask three RI questions

and record the results on the printed RI form for that enumerator. The first question asks if the

respondent was contacted by an enumerator; the second questions asks if the respondent has a

usual home elsewhere; the third question asks the population count of the household. RI cases

will be given a status of either “Pass,” “Fail,” or “Unable to Contact” based on established

business rules. Parameters will be established to compare the production population count and

the RI population count within established tolerances. Cases that fall within the population

parameters, and for which there are no unresolved issues, receive a “Pass” designation. Cases

110.10

Receive

Reinterview

Workload

110.20

Print RI Forms

at ACO

110.30

Call TL/TU to

Ask

Reinterview

Questions

110.40

Record

Reinterview

Responses on

RI Form

110.50

Determine

Pass/Fail

Anomalies Found?

Yes

Yes

No

Cases Selected

Cases Selected for

Supplemental RI

Contact Information

Interview Questions

Reinterview Responses

Checked in Paper

Response Data QC Spec


supplemental Rl?

Supplemental RI


StartSub-process

Cases that have been checked into

ACO in accordance with business

rules. Cases may additionally be

placed into Supplemental RI by a

manager at any time during the TL

operation.



Page 49


that do not receive an initial “Pass” designation undergo further adjudication as described in the

following section.

3.5.4.2 Adjudicate Reinterview Results [ETL 16-5.4.2]

A detailed view of the constituent activities that make up the “Adjudicate Reinterview Results”


Figure 22: Adjudicate Reinterview Results

Cases that do not receive an initial “Pass” designation are reviewed by OOSs or CFMs. OOSs

and CFMs could designate a case as a fail. A fail designation is applied to cases generally

110.60

Record RI Final

Outcome (Pass)

110.120

Reassign Soft Fail

Case(s) for Rework

110.130

Reassign Hard Fail

Case(s) for Rework

Anomalies Found?

110.70

Review Case and

Record Final

Outcome (CFM)Yes

Yes

No

Rework Cases


RPO

110.80

Place Cases Into

Supplemental RI as

Appropriate


supplemental Rl? No

Are SupplementalCases Required?

Hard FailDetermination?

Yes

NoDoes this Case

Require Rework?

No(Soft Fail)

Yes

No

110.90Send Message to ACO

to Stop Assigning Work

to Enumerator and

Instruct CFS to Obtain

all Work from

Enumerator

110.100

Reassign

Incomplete Cases

of Enumerator

110.110

Put all Cases into

Supplemental

Reinterview except

Hard Fail Case(s)

Yes


RPO


EndSub-process

RI Results:

PassSoft FailHard Fail

Unable to Contact

Every case that Hard Fail

enumerator worked on that

has not had a Reinterview

goes to supplemental RI



Page 50


identified as not having resolvable issues, which could necessitate additional training of the

enumerator, or possible rework of the case if necessary.

Cases designated as “Fails” are reviewed by the Lead CFM or Area Census Office Manager to

determine if there was falsification. Fail cases are assigned to be reworked by a different

enumerator. Cases can also be placed into the Supplemental RI category by a manager at any

time during the ETL enumeration operation. Supplemental RI reasons could include if the

enumerator may not be following proper enumeration procedures. OOSs or CFMs assign all

remaining cases for an enumerator that receives a “Fail” for Supplemental RI. The CFS is

informed to stop sending cases to that enumerator and to reassign all cases to a different

enumerator. Cases that have been reassigned and reworked as part of the QC process are sent to

the CFS, once reworked. The CFS performs a review for completeness of the reworked TL

materials, then forwards the completed reworked enumeration packet back to the ACO for check

in and further processing.

3.6 ETL Operation Closeout [ETL 16-6]

Figure 23 shows the BPM for the ETL Operation Closeout [ETL 16-6] activity area (area within

the gray rounded rectangle) and its constituent activities within the overall context of the ETL

operation.

Figure 23: ETL Operation Closeout [ETL 16-6] Constituent Activities

Bu sin essPro cess





90

Conduct ETL Field


Yes

60

Conduct ETL

Advance Contact

50

Receive Initial ETL

Universe from RPO

20Develop

Requirements and

Approve Systems

Supporting

ETL

47

Monitor Progress

and Resolve Issues

No

Reports

110

Conduct ETL QC

Data CollectionYes

30

Determine Staff

Needs and

Performance

Metrics

40

Prepare for and

Conduct ETL

Specific Training

10

Determine ETL

Processing

Requirements

100Process Paper

Enumeration

Records (ER) and

Other Materials

From Field

80Create Field

Work

Assignments and

Prepare Packets

70

Receive ETL

Enumeration

Universe and

Updates from RPO


16-1.1

16-1.2

16-1.3

16-1.4




from RPO


16-5.1

16-5.4

16-5.2

16-5.3


No

16-3.1 16-3.2

45

Conduct Carnival/

Circus Research

16-1.5


16-4.1

16-2.1

120

Closeout ETL

Operation

Start ofETL


End



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3.6.1 Closeout ETL Operation [16-6.1]

A detailed view of the constituent activities that make up the “Closeout ETL Operation”


Figure 24: Closeout ETL Operation

Completion of the TL Advance Contact, TL Enumeration, and TL QC operations closes out the

overall ETL operation. The ETL operation IPT will conduct a lessons learned analysis including

a field debrief of ETL operational activities. Participating divisions such as Decennial Census

Management Division, Decennial Statistical Studies Division, Field Division, Decennial

Information Technology Division, Geography Division, the National Processing Center, and

others help with identifying lessons learned.

The lessons learned are captured in a lessons learned report that forms a key part of the overall

2020 Census Enumeration at Transitory Locations Assessment report. ETL management gathers

relevant program documents such as the 2020 Census ETL schedule, budget information, risks

and issues, Program Management documentation, and other artifacts. The ETL artifacts support

overall program assessments, analyses, and early research and planning towards the 2030 Census

Enumeration at Transitory Locations program.

Bu sin essPro cess


120. Closeout ETL OperationPurpose: The objective of this sub-process is to close the ETL operation.

120.10

Perform ETL

Operation Closeout

120.40

Create Assessment

Reports

120.30

Create Internal

Lessons Learned

Report

120.50

Perform ETL

Management

Closeout

120.20

Conduct Lessons

Learned/

Field Debrief

Activities


2020 Census Lessons Learned Report

16-6.1 Closeout ETL Operation

ETL Operation Assessment

ETL Closeout Documents

Start Sub-Process End Sub-process

Includes, Risk Register,

Schedule, Budget, Issue

Log closeout



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4. Cost Factors

The investment in ETL is projected to have minimal influence on the overall costs and quality of

the 2020 Census.

While the ETL operation is not a major cost driver for the 2020 Census, the following

mechanisms from the IDEF0 Context Diagram represent the resources used to support this

operation and comprise part of the 2020 Census cost elements:

Staff

HQ Staff

RCC Staff

ACO Staff

Field Staff

NPC Staff

Sites

HQ

RCC

ACO

Field Area

NPC

Training Venues

Systems

PCS

ECaSE-OCS

ECaSE-Field OCS

DAPPS

UTS

Address Register/Maps

Other

Census Networks

Mobile Networks

Mobile Devices

IT Infrastructure

Office IT Infrastructure

Kits/Field Supplies



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5. Measures of Success

For the 2020 Census operations, the corresponding Measures of Success will be documented in

the operational assessment study plans and final reports. The operational assessment study plan

documents the criteria that will be used to define successful completion of the operation. The

operational assessment report will provide results on whether the criteria were met.

In general, operational assessments report on planned to actual variances in budget, schedules,

and production and training workloads. The corresponding Measures of Success (as documented

in the operational assessment study plan) include variances that exceed established thresholds.

See Content Guidelines for the 2020 Census Operational Assessments for the potential scope of

assessment.

Types of success measures include:

Process Measures that indicate how well the process works, typically including

measures related to completion dates, rates, and productivity rates.

Cost Measures that drive the cost of the operation and comparisons of actual costs to

planned budgets. Costs can include workload as well as different types of resource costs.

Measures of the Quality of the results of the operation, typically including things such

as rework rates, error rates, and coverage rates.

See the corresponding operational assessment study plan and report for the Enumeration at

Transitory Locations (ETL) for details on the measures of success.



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Appendix A – Acronyms and Terminology

Table 8 lists the acronyms and abbreviations used within this Detailed Operational Plan

document.

Additional Decennial terminology can be found on the Census Bureau intranet.

Table 8: Acronyms and Abbreviations List

Acronym Meaning

ACO Area Census Office

AdCan Address Canvassing

AdRecs Administrative Records

ALU Address List Update

BCU Basic Collection Unit

BPM Business Process Model

BPMN Business Process Model and Notation

CDL Census Data Lake

CEF Census Edited File

CI Coverage Improvement

CL Crew Leader

CFM Census Field Manager

CFS Census Field Supervisor

CQA Census Questionnaire Assistance operation

CRO Count Review Operation

CUF Census Unedited File

DAPPS Decennial Applicant Personnel and Payroll System

DCMD Decennial Census Management Division

DITD Decennial Information Technology Division

DLM Decennial Logistics Management operation

DPD Data Products and Dissemination operation

DRF Decennial Response File



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Acronym Meaning

DSSD Decennial Statistical Studies Division

DSC Decennial Service Center operation

EAE Evaluations and Experiments operation

ECaSE-OCS Enterprise Censuses and Surveys Enabling-Operational Control System

ER Enumeration Record

ETLAC Enumeration at Transitory Locations Advance Contact

ETL Enumeration at Transitory Locations operation

FLD Field Division

FLDI Field Infrastructure operation

FOCS Field Operation Control System

FPD Forms Printing and Distribution operation

GDP Geographic Data Processing

GEO Geography Division

GEOP Geographic Programs operation

GQ Group Quarters

GQ Group Quarters operation

GQE Group Quarters Enumeration

GQV Group Quarters Validation

HQ Headquarters

IA Island Areas

IAC Island Areas Censuses operation

IDEF0 Integrated Definition, Level 0

IE Information Exchanges

IOD Integrated Operations Diagram

IPT Integrated Project Team

ISR Internet Self-Response operation

ITIN IT Infrastructure operation



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Acronym Meaning

LCO Local Census Office

LiMA Listing and Mapping Application

LUCA Local Update of Census Addresses operation

MAF Master Address File

MDF Microdata Detail File

MAF/TIGER Master Address File/Topologically Integrated Geographic Encoding and

Referencing

NID Non-ID Processing operation

NOV Notice of Visit

NPC National Processing Center

NRFU Nonresponse Followup operation

OOS Office Operations Supervisors

OLQ Other Living Quarters

PCS Production Control System

PDC Paper Data Capture operation

PM Program Management

PR Puerto Rico

QC Quality Control

RCC Regional Census Center

RI Reinterview

RV Recreation Vehicle

RA Remote Alaska

RO Regional Office

RPO Response Processing Operation

SME Subject Matter Expert

SPC Security, Privacy and Confidentiality

SR Self-Response



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Acronym Meaning

TEA Type of Enumeration Area

TL Transitory Location

TLQ Transitory Location Questionnaire

TU Transitory Unit

UE Update Enumerate operation

UHE Usual Home Elsewhere

UL Update Leave operation

USPS United States Postal Service



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Table 9 is a glossary of the types and definitions of transitory locations.

Table 9: TL Types and Definitions

2020 Census Transitory Location Definitions and Code List

Transitory Location (TL) – A location where people are unlikely to live year-round because of

the transitory/temporary/impermanent nature of the location. Transitory locations include places

such as campgrounds, recreational vehicle (RV) parks, marinas, hotels, motels, racetracks,

circuses, or carnivals. Generally, people living or staying at a transitory location either pay fees

to stay there, or they work there temporarily.

At each transitory location, there are multiple transitory units. A transitory unit can be a room in

a lodging facility, or it can be a space (such as a site, slip, or pad) where, a tent, boat, RV or

other structure may be parked or located. If there is at least one person for which a transitory

unit serves as a usual residence, then that transitory unit is tabulated as an occupied

housing unit.1 If no one is staying at a transitory unit, then that transitory unit is considered to

be unoccupied, but it is not tabulated as a vacant housing unit (i.e., unoccupied transitory units

are not tabulated as any type of living quarters). Similarly, if a transitory unit is occupied, but all

people who are staying there report a usual home elsewhere (UHE), then that transitory unit is

not tabulated as a housing unit. Any person who reports a usual home elsewhere should be

counted at that UHE.

Transitory locations are not considered to be group quarters because each occupied transitory

unit containing at least one person without a UHE is tabulated as a separate housing unit. A

group quarters is a place where people live or stay in a group living arrangement, which is

owned or managed by an entity or organization providing housing and/or services for the

residents. A service-based group quarters is a place where people experiencing homelessness

receive shelter or services.2 See “2020 Census Group Quarters Definitions and Code List” for

more details regarding group quarters.

TL Type Codes and Definitions – Some transitory locations may be multipurpose and may

contain various transitory units that align with multiple type codes (e.g., some locations that

contain campgrounds may also contain RV parks, marinas and/or hotel/motel lodging facilities).

If the majority of units in a transitory location fall within one type code, then that type code

should be applied to the entire transitory location. If the majority of units in a transitory

1 For the purposes of the decennial census tabulations, there are no transitory units; the only types of living quarters

are housing units and group quarters. 2 Places where people are living or staying in groups of cars, vans, trucks, or RVs, or in tent encampments, are

considered to be group quarters (GQ Type Code 706: Targeted Non-Sheltered Outdoor Locations), and not

transitory locations, if they do not pay to stay at the location where their vehicle is parked or tent is located.



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location do not fall within one type code, then a predetermined hierarchy is used to assign a

type code to the entire transitory location (i.e., assign the lowest applicable type code value

from this list of type codes).

10 Campground

A specific area set aside primarily for people to camp (e.g., in a tent, cabin, or camping

trailer). Campgrounds often charge a fee and sometimes provide minimal amenities. This

category includes both public campgrounds (e.g., in national/state/local parks or recreation

areas) and private campgrounds (e.g., KOA campgrounds, religious campgrounds, hunting

camps, or self-improvement camps).3

20 Recreational Vehicle (RV) Park

A specific area set aside primarily for people to temporarily park and occupy recreational

vehicles (also referred to as travel trailers or camping trailers). RV parks typically use short-

term (e.g., daily, weekly, monthly) rental agreements to provide spaces (with or without

basic utility hook-ups) for people to park their RV. RVs are often on wheels while people

live or stay in them; they are not permanent structures because they could be easily driven or

towed away on any given day.4 This category includes both public and private RV park

facilities.5

30 Marina A dock or basin where small vessels (commercial or private), such as boats or yachts, can be

securely moored or parked, in which some people may use the vessels as their primary

residence. Marinas may offer supplies, repairs, and other services/amenities. Marinas may

be standalone entities or components of a resort, and they may be owned and operated by

public entities (e.g., municipal facilities) or by a private club (e.g., yacht club) or company.

3 Campgrounds may contain some number of semipermanent or permanent structures that look more like standard

housing units (e.g., for owners/staff to live in, for long-term rentals, or for upscale camping/cabins). In such cases,

all units within the transitory location are enumerated as transitory units. 4 Mobile home parks, which are not classified as transitory locations, may have designated areas for RVs. Mobile

home parks (also referred to as trailer parks) typically use long-term leases to provide a pad on which a semi-

permanent home can be placed. People live in trailer homes, mobile homes, or manufactured homes on these pads.

These structures are hooked up to utilities associated with the pad, and they may have a covering around the

foundation or may be elevated off the ground (i.e., placed on blocks). Semipermanent homes usually do not stay

on wheels while people live in them; they are usually placed in one location and are not expected to be moved. If

they are moved, they require large tractor-trailers or semitrucks and special permits to be transported. 5 RV parks may contain some number of semipermanent or permanent structures that look more like standard

housing units (e.g., for owners/staff to live in, for long-term rentals, or for upscale camping/cabins). In such cases,

all units within the transitory location are enumerated as transitory units.

https://en.wikipedia.org/wiki/Yacht_club



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40 Hotel or Motel A lodging facility that some people may use as long-term or permanent housing.6 Lodging

facilities include hotels, motels, hostels, single-room occupancy units, inns, resorts, lodges,

and bed and breakfasts. The types of units within these lodging facilities could be single

rooms, suites, cabins, cabanas, cottages, or bungalows. In addition, organizations such as the

YMCA and YWCA may offer lodging, along with other services, at their facilities.

50 Racetrack A facility used for racing automobiles, motorcycles, horses, or dogs where traveling workers

may reside in temporary quarters on site, such as tents, buses, or recreational vehicles.7 This

category includes both commercial and private racetrack facilities.

60 Circus or Carnival A traveling show or amusement enterprise (e.g., a circus, carnival, or fair), where the

performers and workers may reside in temporary quarters on site, such as tents, buses, or

recreational vehicles.

90 Other Transitory Location Any other transitory location that is not included in the specific categories (10-60) listed

above, where some of the people staying there do not have a usual residence elsewhere.

6 Lodging facilities are considered transitory locations if some units may be occupied by people who have no usual

home elsewhere. However, if lodging facilities are used only to shelter people experiencing homelessness, then

they are considered to be group quarters (GQ type code 701: Emergency and Transitional Shelters for People

Experiencing Homelessness). In addition, a block of rooms may be set aside for college or university students.

That block of rooms is considered to be a group quarters (GQ type code 501: College/University Student Housing

owned/leased/managed by the college/university) if the college or university considers it part of their student

housing. 7 Employees of the racetrack who stay in more permanent workers quarters on site would be included in the group

quarters enumeration (GQ type code 901: Workers’ Group Living Quarters and Job Corps Centers).



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Appendix B – References

Appendix B lists the documents or other resources used during the development of this Detailed

Operational Plan document.

U.S. Census Bureau (2017), “2020 Census Operational Plan,” Version 3.0, October 27, 2017.

U.S. Census Bureau (2016), “Operational Assessment Content Guidelines for the 2018 End-to-

End Census Test and the 2020 Census,” Draft, May 10, 2016.

U.S. Census Bureau (2010), “Enumeration at Transitory Locations Assessment Report” by

Heather Fallica, and KeTrena Phipps, September 7, 2012.

https://www2.census.gov/programs-surveys/decennial/2020/program-management/planning-docs/2020-oper-plan3.pdf



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Appendix C – Activity Tree for Enumeration at Transitory

Locations (ETL)

This appendix presents the Activity Tree for the ETL operation. An Activity Tree uses an outline

structure to reflect the decomposition of the major operational activities in the operation. Each

activity is numbered according to its position in the outline. For example, for the current

operation numbered “16,” the first activity would be numbered 16-1. Subactivities under this

activity would be numbered sequentially, starting again with the number one. For example, the

first subactivity under the first activity would be numbered 16-1.1 the second subactivity as 16-

1.2. The second activity would be numbered 16-2, and so on.

ETL Activity Tree:


o 16-1.1 Determine ETL Processing Requirements

16-1.1.1 Determine ETL Business Rules

16-1.1.2 Determine ETL Quality Control Plans

o 16-1.2 Develop Requirements and Approve Systems Supporting ETL

o 16-1.3 Determine Staff Needs and Performance Metrics

16-1.3.1 Determine Estimated ETL Operational Workload by Geographic

Area

16-1.3.2 Define ETL Operational Performance Metrics and Targets

16-1.3.3 Provide Requirements for ETL Staff Supplies and Materials

16-1.3.3.1 Provide Field Enumeration Materials Content

16-1.3.3.2 Provide Kit Requirements

o 16-1.4 Prepare for and Conduct ETL-Specific Training

16-1.4.1 Prepare for ETL-Specific Training

16-1.4.1.1 Provide ETL-Specific Training Content and

Requirements

16-1.4.1.2 Review and Approve ETL-Specific Training

16-1.4.2 Conduct ETL-Specific Training

o 16-1.5 Conduct Carnival/Circus Research


o 16-2.1 Monitor Progress and Resolve Issues


o 16-3.1 Receive Initial ETL Universe from RPO

o 16-3.2 Conduct ETL Advance Contact






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16-4 ETL Enumeration Universe and Updates from RPO

o 16-4.1 Receive ETL Enumeration Universe and Updates from RPO


o 16-5.1 Create Field Work Assignments and Prepare Packets

o 16-5.2 Conduct ETL Field

16-5.2.1 Receive Work Assignments for TLs



o 16-5.3 Process Paper Enumeration Records (ER) and Other Materials From Field

o 16-5.4 Conduct ETL QC Data Collection




o 16-6.1 Closeout ETL Operation

16. Enumeration at Transitory Locations Operation (ETL)

Documents

Transcript of 16. Enumeration at Transitory Locations Operation (ETL)