15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

11
15 th December 2004 Managing Information and Monitoring Performance in the Water Industry

Transcript of 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

Page 1: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

Managing Information and Monitoring Performance in the

Water Industry

Page 2: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

The Company

• 450 employees

• 1,600,000 Customers

• 10,000 km underground pipes

• £50m annual capital programme

Page 3: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

• – June Returns, Periodic Reviews

• – Financial Information

• – CAPEX forecasting and monitoring

Decision support,

Supply planning and modelling

The Environment – A regulated industry

Page 4: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

The Starting Position - Architecture

Finance

Works Managemen

tHR

Telemetry

GIS

CISLab Info

OracleAS/400

?

Page 5: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

The Starting Position - Reporting

Business Systems Spreadsheets / Bespoke Databases

Manual querying and compilation, lack of procedures

= Many versions of the truth !

Page 6: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

The Blueprint - Architecture

Finance Works CIS Lab GIS Telemetry

BUSINESS SYSTEMS

E T L

Structured Database

Regulatory

Financial Operational

Information Portal

Page 7: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

The Blueprint – Reporting / Monitoring

Overall Performance Assessment

Finance Operations Cust. Services

Data Marts

KPI’s

Page 8: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

Decisions – ETL / Reporting Software

ETL

• Functional

• Affordable

• Scalable

Reporting

• User friendly

• Easy to administer

• Functionally rich

Our choice – Business Objects data Integrator

Our choice – Business Objects Web Intelligence

Page 9: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

Decisions – Prioritising the Programme

Finance Works CIS Lab GIS Telemetry

BUSINESS SYSTEMS

E T L

Structured Database

Regulatory

Financial Operational

Information Portal

Decisions – Prioritising the programme

Capex Opex

E T L

Structured Database

Finance Works Lab GIS Telemetry

Debt & Enquirie

s

Electricity

monitoring

CIS

Page 10: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

Progress and Benefits – so far

• Departmental / Cost Centre accounts available to all

• CAPEX project info available to all project managers

• .NET project progress form linked to Data Mart

• Electricity usage report using data from suppliers website

• Debt and complaint information verified and automated

• Cost of Water Production by site

Page 11: 15 th December 2004 Managing Information and Monitoring Performance in the Water Industry.

15th December 2004

Blueprint for the future

• River Basin analysis

• Deployable Output

• Drought forecast and analysis