14 AC Registration Brochure HiRes

ENGINEERINGQUALITYHealth Care Association of Michigan

& Michigan Center for Assisted Living2014 Annual Convention & Expo

September 14 - 17, 2014 Grand Rapids, Michigan

DRIVING CHANGE DOWN THE LINE

]

Health Care Association of Michigan & Michigan Center for Assisted Living are known for providing quality, urgent & emergent education for all long-term care providers including:

Skilled Nursing & RehabilitationCounty Medical Care FacilitiesHospital Long Term Care Units

Homes for the AgedAdult Foster Care

Other Independent & Supportive Living Settings

JOIN USSeptember 14-17, 2014 in Grand Rapids!

CONTACT HOURS BY DAY

CONTACT HOURS: This year’s convention will provide participants with the opportunity to earn up to 15 contact hours of continuing education for the following health professionals:

• Licensed Nursing Home Administrator

• Licensed Social Worker/Social Service Technician

• CertifiedActivityProfessional

• CertifiedDietaryManager/RegisteredDietician

This continuing education activity will provide participants the opportunity to earn up to 15 nurse contact hours.

This continuing education activity is appropriate for adult foster care providersandcertifiedassistedlivingdirectorsforarecommendedmaximum of 15 clock hours of professional development.

SUNDAY4

CONTACTHOURS

MONDAY3

CONTACTHOURS TUESDAY5

CONTACTHOURS

WEDNESDAY3

CONTACTHOURS

2

PURPOSEThe purpose of this educational convention is to provide long-term care professionals with viable solutions, innovative best practices and an arsenal of resources to promote elevated standards of care and service, optimal resident outcomes and successful business operations.

TARGET AUDIENCEThis educational convention is designed for:

• Owners & Corporate-Level Consultants (CEOs, COOs, CFOs, etc.)

• Licensed Nursing Home Administrators• ExecutiveDirectors/AdultFosterCareLicensees/CertifiedAssistedLivingDirectors (including homes for the aged, adult foster care & other independent and supportive living settings)

• DirectorsofNursing/ClinicalProfessionals• Interdisciplinary Team (licensed social workers, certified activity

professionals, certified dietary managers & registered dieticians/dietetic technicians)

• OtherHealthCareProfessionals(directors of finance,human resources, admissions & business office professionals)

• HCAM|MCALAssociatePartners

]

EDUCATION HIGHLIGHTS• 34sessionsdesignedspecificallytoprovide

participants with solutions, best practices andresources to ensure optimal resident outcomes & operational success

• Opening keynote by nationally recognized staff engagementexpertChristopherRidenhourwhowill “repassion the disgruntled” among us!

• Keynote on care innovations for younger residents andpartnershipswithfamiliesbyDr.SusanWehry,CommissioneroftheVermontDepartmentofDisabilities,AgingandIndependentLiving

• 3-partMI-HealthLinkForumonmanagedcareledbyHCAM/MCALmanagedcareconsultantsJanGetty,BillHartung&BetsyRust

• New! Adaptive Environments Sessions• Divedeepintointensetopicsincluding

race, religion and sexual expression• Providesolutionstorealchallengesfaced

in facilities/communities every day where a diverse resident population is served by a diverse staff complement

• New! Interdisciplinary Team Sessions • Understand how to start the conversation

about advance care planning• IdentifyhowtheIDTcanimprovequality

measures which in turn improves 5 star ratings

• Highlight opportunities for innovative programming within facilities

• Manynewpresenters/expertstosharetheirexpertise, insight and perspectives

TABLE OF CONTENTS04 Convention Agenda06 Sunday Agenda10 Golf Outing 12MondayAgenda14SavetheDates!15GRDiningGuide16 Vendor Expo17 Networking Events18 Tuesday Agenda22 Wednesday Agenda23AssociatePartners37RegistrationPolicies& Other Convention Information 38RegistrationPackageDescriptions39RegistrationForm40 Convention Sponsors

3

MONDAY, SEPTEMBER 158:00 - 5:00 p.m. CONVENTIONREGISTRATIONDESK8:00 - 9:00 a.m. BREAKFAST9:15 - 9:45 a.m. WELCOME&OPENINGREMARKS

9:45 - 10:45 a.m. OPENINGKEYNOTEM1 - Advanced Empathy for the Tired, Grizzled,

Bitter & All Others Headed in That Direction!

11:00 - 12:00 p.m. CONCURRENTBREAKOUTSESSIONSM2 - How to Recruit & Retain Physician and

Non-physician ProvidersM3 - Ready! Set! Go! AFC/HFA Employee

Background ChecksM4 - Goodnight Sweetheart! Eliminating Sleep

Fragmentation12:00 - 1:30 p.m. AWARDS&RECOGNITIONLUNCHEON1:30 - 2:30 p.m. CONCURRENTBREAKOUTSESSIONS

M5 - Hit the Breaks! Eliminating Personal Alarms

M6 - Rev’ Your Engines for QAPI in the AL Setting

M7 - Managing Religion in LTC2:30 - 5:30 p.m. ANNUALVENDOREXPOSHOW5:30 - 8:00 p.m. DINNERONYOUROWNINGRAND

RAPIDS8:00 - 11:00 p.m. PARTNERPALOOZACELEBRATION

SUNDAY, SEPTEMBER 1411:00 - 12:00 p.m. GOLF OUTING REGISTRATION

12:00 p.m. GOLF OUTING SHOTGUN START12:00 - 5:00 p.m. CONVENTIONREGISTRATIONDESK1:00 - 2:30 p.m. CONCURRENTBREAKOUTSESSIONS

S1 - Engineering a New Model of Physician Integration

S2 - Advance Care Planning: Operations, Law & Conversations

S3 - Unearthing Humanity: An Interactive Demonstration on LGBT Biases: Part 1

S4 - Advance Care Planning to Reduce Rehospitalizations: An IDT Collaborative Effort

2:45 - 4:15 p.m. CONCURRENTBREAKOUTSESSIONSS5 - Incident Handling: What to do When the

Unexpected HappensS6 - Lessons Learned in LTC Emergency

Preparedness: Irene vs. SandyS7 - Unearthing Humanity: An Interactive

Demonstration on LGBT Biases: Part 2S8 - Understanding the Quality Measures & 5

Star Rating: An IDT Perspective4:30 - 5:30 p.m. CONCURRENTBREAKOUTSESSIONS

S9 - The Risks of Siderails & Assistive DevicesS10 - Managing Aggressive/Violent Resident

BehaviorsS11 - Antidiscrimination: A Legal Perspective

of the LGBT Employee & ResidentS12 - Innovative Programming for IDT

Collaboration5:30 p.m. DINNER&EVENINGONYOUROWN

INGRANDRAPIDS

4

AGENDA AT A GLANCE

TUESDAY, SEPTEMBER 168:00 - 5:00 p.m. CONVENTIONREGISTRATIONDESK8:00 - 9:30 a.m. BREAKFAST8:30 - 9:30 a.m. CLOSINGKEYNOTE

T1 - New World, New Care: Innovations for Younger Residents & Their Families

9:45 - 10:45 a.m. CONCURRENTBREAKOUTSESSIONST2 - MDCH Status of MI-Health Link

Implementation T3 - Hospice & Palliative Care in AL: The

Benefits of the BenefitT4 - Addressing Racism in LTC

11:00 - 12:00 p.m. CONCURRENTBREAKOUTSESSIONST5 - Using Technology to Improve Disease

Management & Clinical OutcomesT6 - How to Develop An Effective Complaint &

Grievance ProcessT7 - Sexual Expression: Exploring A Dementia

Resident’s Rights & Dignity12:00 - 2:00 p.m. GRAB&GOLUNCH1:30 - 2:00 p.m. HCAM General Membership Meeting2:00 - 3:00 p.m. CONCURRENTBREAKOUTSESSIONS

T8 - Medicare & Medicaid Assistance ProgramT9 - Bullying in the LTC SettingT10 - Regulatory Quandaries with Successful

Outcomes

3:15 - 4:15 p.m.CONCURRENTBREAKOUTSESSIONST11 - 2014 HCAM Regulatory Update

3:15 - 4:35 p.m. T12 - The Future of Assisted Living in Michigan: A Round Table Forum & MCAL General Membership Meeting

5:00 - 6:30 p.m. CHAIRS’HAPPYHOUR6:30 - 8:00 p.m. CHAIRS’BANQUET

8:00 - 10:00 p.m. CHAIRS’AFTERGLOW5

WEDNESDAY, SEPTEMBER 178:00 - 11:00 a.m. CONVENTIONREGISTRATIONDESK8:00 - 9:00 a.m. BREAKFAST8:00 - 8:30 a.m. CLOSINGREMARKS8:30 - 9:30 a.m. GENERALEDUCATIONSESSION

W1 - MI-Health Link Forum: Part 1Engineering Successful Partnerships

9:40 - 10:40 a.m. GENERALEDUCATIONSESSIONW2 - MI-Health Link Forum: Part 2

Driving A Successful Business Model Down the Line

10:50 - 11:50 a.m. GENERALEDUCATIONSESSIONW3 - MI-Health Link Forum: Part 3

Data Analysis: An Element for Success 11:50 a.m. CONVENTIONCONCLUDES

LOOK FOR THESE ICONS!Under each session title,

you will find icons indicating target audience appropriateness

Owners & Corporate-Level Consultants (CEOs, COOs, CFOs, etc) Licensed Nursing Home Administrators

Executive Directors/Adult Foster Care Licensees/Certified Assisted Living Directors(including homes for the aged, adult foster care & other independent and supportive living settings)

Directors of Nursing/Clinical Professionals

Interdisciplinary Team (licensed social workers, certified activity professionals, certified dietary managers & registered dieticians/dietetic technicians)

Other Health Care Professionals (directors of finance, human resources, admissions & business office professionals)

AGENDA AT A GLANCE

Owners & Corporate-Level Consultants (CEOs, COOs, CFOs, etc)

Licensed Nursing Home Administrators

Executive Directors/Adult Foster Care Licensees/Certified Assisted Living Directors

(including homes for the aged, adult foster care & other independent and supportive living settings)

SUNDAY, SEPTEMBER 14S1: ENGINEERING A NEW MODEL OF PHYSICIAN INTEGRATION Joanne Lax, JD, BA | Dykema Gossett PLLC

This presentation will address the clinical, regulatory and transactional aspects of physician and physician extender services within the long term care delivery system/model. Evidence that coordinated involvement and successful collaboration of these practitioners and the facility has and will improve resident outcomes. Compliance opportunities and barriers associated with enhanced physician involvement will be discussed as well as the economic and marketplace trends which are driving this quality initiative towards increased physician integration.

S2: ADVANCE CARE PLANNING: OPERATIONS, LAW & CONVERSATIONSCarolyn Stramecki, MHSA, BA, CPHQ | Honoring HealthcareChoices - MichiganLinda Lawther, MA, BA, LNHA, CALD | Michigan Center for Assisted Living

This presentation on advance care planning will focus on the operational, processes and legal aspects, as well as planning for the skilled conversation in which health care providers can implement. Lessons learned, common barriers, misunderstandings and best practices from on-going projects and experiences will be shared as well. This informative session will provide helpful insight and considerations in both the long-term care and assisted living settings.

11:00 am Golf Outing Registration12:00 pm Golf Outing Shotgun Start12:00 pm Registration1:00-2:30 Concurrent Breakout Sessions

S1 - Engineering a New Model of Physician IntegrationS2 - Advance Care Planning: Operations, Law &

ConversationsS3 - Unearthing Humanity: An Interactive Demonstration

on LGBT Biases: Part 1S4 - Advance Care Planning to Reduce

Rehospitalizations: An IDT Collaborative Effort

2:45-4:15 Concurrent Breakout SessionsS5 - Incident Handling: What to do When the

Unexpected HappensS6 - Lessons Learned in LTC Emergency Preparedness:

Irene vs. SandyS7 - Unearthing Humanity: An Interactive Demonstration

on LGBT Biases: Part 2S8 - Understanding the Quality Measures & 5 Star

Rating: An IDT Perspective

4:30-5:30 Concurrent Breakout SessionsS9 - The Risks of Siderails & Assistive DevicesS10 - Managing Aggressive/Violent Resident BehaviorsS11 - Antidiscrimination: A Legal Perspective of the

LGBT Employee & ResidentS12 - Innovative Programming for IDT Collaboration

5:30 pm Dinner & Evening on Your Own

Agenda at a Glance

EARN UP TO 4 CONTACT HOURS

Adaptive Environments Session

Interdisciplinary Team Session

6

S3: UNEARTHING HUMANITY: AN INTERACTIVE DEMONSTRATION ON LGBT BIASES: PART 1Lynnette Lammers, MA | Office for Inclusion and Intercultural Initiatives, Michigan State University

Using an experiential theatrical framework that engages participants in collaborative problem-solving, the life of Aggie, an older LGBT adult, who is navigating a potentially terminal illness and end-of-life decisions will be explored. The diminished health outcomes for older LGBT adults, looking for remedies that range from personal to institutional to legal will also be examined. This interactive demonstration on biases towards older LGBT adults will provide participants with a better understanding and sensitivity of this unique resident population to promote enhanced quality and compassionate care.

S4: ADVANCE CARE PLANNING TO REDUCE REHOSPITALIZATIONS: AN INTERDISCIPLINARY TEAM COLLABORATIVE EFFORTErica Holman, LMSW, BA, LNHA, CDP | HealthCapLisa O’Neill, BS, CALD, CDP | HealthCapFran Vian, BBA | Extendicare

Rehospitalizations present challenges to the facilities and hardships for the residents and families. Expectations and understanding about end of life care and the disease process can improve the quality of care provided by the facility and reduce unnecessary hospitalizations. Understanding how to start the conversation about advance care planning and how the collaboration and support of the whole interdisciplinary care team is crucial, can help improve resident satisfaction and reduce transfer to a hospital for services and symptoms that can be treated in the facility.

S5: INCIDENT HANDLING: WHAT TO DO WHEN THE UNEXPECTED HAPPENSMargaret Chamberlain, JD, BA | The Kitch FirmDavid Wiegel, JD, BS | The Kitch FirmGabe Sybesma, JD, BS | The Kitch Firm

One of the major challenges facing health care providers is how to best handle an incident. Are you and your staff prepared? Incidents effect or impact more than just the resident but also the facility and staff. These concerns may include ramifications with the State, a potential lawsuit, or even a criminal investigation. The best prepared facilities have procedures in place so that staff know exactly what actions they must take and what documentation must be retained in the best interest of the resident involved but also to protect the facility and staff.

S6: LESSONS LEARNED IN LTC EMERGENCY PREPAREDNESS: IRENE VS. SANDYDavid Weidner, MPH, BS, REHS, MEP, CEM | Health Care Association of New Jersey

Elderly individuals suffer increased vulnerability to disasters due to impaired physical mobility, diminished sensory awareness, and pre-existing health conditions. These individuals often have extremely limited capacity to function and cope with even minimal stress and often suffer higher mortality rates than the general population during disaster events. Long-term care facilities are responsible for the care of many of these at-risk frail elders who are especially vulnerable to catastrophic public health events, yet have not always been adequately incorporated into the emergency management process. Yet, even after New Jersey was so adversely affected by Hurricanes Sandy and Irene, it is often difficult to drive home the importance of emergency preparedness to the wide array of hazards our operations and (subsequently the individuals that our members are tasked with protecting) face each year, whether natural or man-made. This presentation will compare HCANJ’s lessons learned from two hurricanes that impacted New Jersey.

SUNDAY, SEPTEMBER 14


Interdisciplinary Team (licensed social workers, certified activity professionals, certified

dietary managers & registered dieticians/dietetic technicians)

Other Health Care Professionals (directors of finance, human resources,

admissions & business office professionals)

7

SUNDAY, SEPTEMBER 14S7: UNEARTHING HUMANITY: AN INTERACTIVE DEMONSTRATION ON LGBT BIASES: PART 2Lynnette Lammers, MA | Office for Inclusion and Intercultural Initiatives, Michigan State University

Using an experiential theatrical framework that engages participants in collaborative problem-solving, the life of Aggie, an older LGBT adult, who is navigating a potentially terminal illness and end-of-life decisions will be explored. The diminished health outcomes for older LGBT adults, looking for remedies that range from personal to institutional to legal will also be examined. This intertactive demonstration on biases towards older LGBT adults will provide participants with a better understanding and sensitivity of this unqiue resident population to promote enhanced quality and compassionate care.

S8: UNDERSTANDING THE QUALITY MEASURES & 5 STAR RATING: AN INTERDISCIPLINARY TEAM PERSPECTIVECathie Coleman, LNHA, ACC, RAC-CTJustin Moreau, BA, CDM, CFPP, LNHA | MediLodge of Hillman

This session will focus on the CMS 5 Star Rating system and its impact both as a public relations tool and internal use to improve performance and quality of life for the residents we serve. The three elements that constitute the 5 Star Rating will be reviewed with concentration on the Quality Measures impact. A review of all QMs and in particular those that impact the rating system will be outlined. Specific methods of interdisciplinary collaboration to improve the QMs and the overall 5 Star rating will be provided.

S9: THE RISKS OF SIDERAILS & ASSISTIVE DEVICESDavid Wiegel, JD, BS | The Kitch FirmJohn Hessburg, JD | The Kitch Firm

While thought to be a protective measure, bed siderails and other assistive devices can pose serious risks to residents. Facilities that use assistive devices must put in place, appropriate measures to protect their residents as well as their staff and facility. Additionally, alternate assistive device options have popped up in the industry, each trying to claim that they are not bed rails and do not carry the same risks. Providers must be aware of the risks these devices and bed siderails pose.

S10: MANAGING AGGRESSIVE/VIOLENT RESIDENT BEHAVIORS Michael Goldsmith, LMSW | Behavioral Care Solutions LLC

This presentation will provide long-term care providers with an overview on how to effectively care for residents who display aggressive and/or violent behaviors. This program will present the causes of behavior, assessment to determine appropriate plan of action, safety awareness and interventions. The content of this program can be implemented with success in many residential settings including adult foster care/group homes, assisted living communities and skilled nursing facilities.





8

S11: ANTIDISCRIMINATION: A LEGAL PERSPECTIVE OF THE LGBT EMPLOYEE & RESIDENTPatricia Nemeth, JD, LLM, BS | Nemeth Law PCTerry Bonnette, MS, JD, BS | Nemeth Law PC

Sexual orientation is not a protected class under either federal or state law. Nevertheless, the Equal Employment Opportunity Commission (EEOC) has announced as part of its Strategic Enforcement Plan, that it will address employment discrimination against LGBT individuals. Moreover, LGBT residents may be entitled to similar protections. This session will address LGBT rights of both employees and residents and how courts and administrative agencies are interpreting existing statutes to extend protections to LGBT individuals.

S12: INNOVATIVE PROGRAMMING FOR INTERDISCIPLINARY TEAM COLLABORATION Cathie Coleman, LNHA, ACC, RAC-CTDiane Zide, MS, BS, CTRS, ACC, LNHA | Botsford Continuing Care Corporation

This presentation will focus on innovative means to engage residents in meaningful activities with an Interdisciplinary team collaboration approach. Focusing on assessment and the MDS process (Resident Assessment Instrument) this presentation will present various means of providing activities in keeping with the resident interest and not focusing solely on the content of an activity calendar but more about engaging the resident in empowerment, maintenance and supportive activities that promote the highest degree of independence possible while continuing their previously enjoyed leisure activities.

VIRTUAL DEMENTIA TOURAt the 64th AHCA|NCAL Annual Convention & Expo in Phoenix, some members were asked to do everyday activities like pick up a glass of water and drink, but they did it with blurred vision, diminished hearing, and a desensitized grip.

These members were experiencing a sudden onset of diminished capacity by wearing tinted and sight-distorting goggles, earphones played disorienting noise, gloves with rubber stops in the palm, and spiky shoe inserts; all to simulate what an individual with dementia or Alzheimer’s disease experiences on a regular basis.

Voluntarily wearing this equipment simulates the loss of hearing and increased confusion, the loss of central and peripheral vision due to muscular degeneration, and the diminishment of sensory and fine motor skills frequently experienced by aging individuals.

The Virtual Dementia Tour, developed by Second Wind Dreams, a nonprofit organization based in Marietta, Ga., is a scientifically proven method of dementia care training that increases awareness and sensitivity in staff members. A kit combines educational resources with a simulation tool kit that enables individuals to experience the physical and mental challenges facing those who have some form of dementia or Alzheimer’s disease.

Experience The Virtual Dementia Tour for yourself! The tour will be provided to convention attendees on Tuesday, September 16. Tour hosted by Compass Pointe Health Care Systems.

SUNDAY, SEPTEMBER 14






9

HCAM ANNUAL GOLF OUTING - SEPTEMBER 14, 2014 SPONSORSHIP & GOLFER REGISTRATION FORM

This year’s golf outing is a fundraiser for the HCAM-PAC Administrative Account. This fund is used for administrative and educational programs. It can also be used for contributions to elected officials who have established certain accounts (e.g., 527s or 501c4s). The Administrative Account can accept contributions drawn on personal, partnership, LLC and corporate accounts.

Please indicate whether you will be paying individually or as a team: Individual Team

Sponsorship Opportunities: ___Boxed Lunches (mult. available) $1,000

___Beverage Cart $1,000

___Golf Balls w/ logo $600

___First Place Prize $500

___Golfer Goodie Bag (mult. available) $500

___Hole Sponsor $300

___Open Driving Range $300

___Contest Hole Prizes (4 available) $100

Team Roster (First and last names):

1. 2.

3. 4.

Contact Name:

Facility/Company:

Address:

City, State & Zip:

Phone: Fax:

E-mail Address:

Payment Information:

$______________ + $______________ = $______________ Golf Registration(s) Sponsorship(s) Total Due

Check made payable to HCAM PAC Admin Account

Visa MasterCard

Discover American Express

Signature Date

Credit Card No. Exp. Date /

Billing Zip Code Three-digit Security Code

HCAM 7413 Westshire Drive

Lansing, MI 48917

Or by Fax: (517) 627-3016

Remit completed registration forms, with

payment, to:

By Monday, September 8

10

Please join us Sunday, September 14

The Golf Club at Thornapple Pointe

7211 48th St. SE Grand Rapids, MI 49512

(616) 554-4747

Mulligan 5 for $20

(Limited to 1 set per team)

Insurance 1 guaranteed birdie

for $10 (Limited to 1 per player)

Specials for purchase at the event:

Format: 18-hole - shotgun start, four person scramble Fee Includes: Green Fees, cart, driving range and boxed lunch on the cart Contests: -1st Place Team -Longest Putt -Closest to the Pin -Longest Drive (men’s & women’s)

Thornapple Pointe includes wide sweeping fairways, matched with the flexibility of multiple tees while providing fair and enjoyable play. In addition, the state-of-the-art satellite GPS system offers you yardage to each hole location and hole layout, as well as live leader boards for tournament and outing play.

Please direct questions to Meggen Galbreath, at 517-627-1561 or email at [email protected]

11:00 a.m. Registration

Noon Shotgun Start

$150 per golfer $600 per foursome

HCAM ANNUAL GOLF OUTING - SEPTEMBER 14, 2014 SPONSORSHIP & GOLFER REGISTRATION FORM

This year’s golf outing is a fundraiser for the HCAM-PAC Administrative Account. This fund is used for administrative and educational programs. It can also be used for contributions to elected officials who have established certain accounts (e.g., 527s or 501c4s). The Administrative Account can accept contributions drawn on personal, partnership, LLC and corporate accounts.

Please indicate whether you will be paying individually or as a team: Individual Team

Sponsorship Opportunities: ___Boxed Lunches (mult. available) $1,000

___Beverage Cart $1,000

___Golf Balls w/ logo $600

___First Place Prize $500

___Golfer Goodie Bag (mult. available) $500

___Hole Sponsor $300

___Open Driving Range $300

___Contest Hole Prizes (4 available) $100

Team Roster (First and last names):

1. 2.

3. 4.

Contact Name:

Facility/Company:

Address:

City, State & Zip:

Phone: Fax:

E-mail Address:

Payment Information:

$______________ + $______________ = $______________ Golf Registration(s) Sponsorship(s) Total Due

Check made payable to HCAM PAC Admin Account

Visa MasterCard

Discover American Express

Signature Date

Credit Card No. Exp. Date /

Billing Zip Code Three-digit Security Code

HCAM 7413 Westshire Drive

Lansing, MI 48917

Or by Fax: (517) 627-3016

Remit completed registration forms, with

payment, to:

By Monday, September 8

HCAMANNUALGOLFOUTING-SEPTEMBER14,2014SPONSORSHIP&GOLFERREGISTRATIONFORM

11

MONDAY, SEPTEMBER 15





OPENING KEYNOTE PRESENTATION BY

CHRISTOPHER RIDENHOUR

Christopher Ridenhour serves as Director of Employee Engagement and Customer Service Training for Liberty Lutheran, a CCRC Management Company. Ridenhour develops and delivers high impact staff education on topics such as diversity and inclusion, inspired leadership, staff engagement and world-class customer service.

So what is it that provokes the thunderous applause and the enthusiastic chatter in the restrooms after sessions? Christopher’s audiences thrill to a mix of theatrics, storytelling, and unconventional activities based on researched, expert-approved business theories and practices. He has presented nationally to appreciative and energized conference audiences as well as scores of facilities and corporations.

M1: ADVANCED EMPATHY FOR THE TIRED, GRIZZLED, BITTER & ALL OTHERS HEADED IN THAT DIRECTIONChristopher Ridenhour, BA, GFN | Liberty Lutheran

This energetic session serves as the antidote to “burn out” and is designed to rejuvenate professionals considering trading in their credentials for an airline ticket and butterfly net. The American Psychological Association’s 2007 “Stress in America” poll found that one-third of people in the United States report experiencing extreme levels of negative stress. In addition, nearly one out of five people report that they are experiencing high levels of negative stress 15 or more days per month. The impact of stress on our business is real and calculable, and detrimental! How do we create an environment that feeds and energizes us? This interactive session engages participants with tools and activities designed to “re-passion” the disgruntled, and everyone else!

8:00 am Registration & Breakfast9:15-9:45 Welcome & Opening Remarks 9:45-10:45 Opening Keynote

M1 - Advanced Empathy for the Tired, Grizzled, Bitter & All Others Headed in That Direction!

11:00-12:00 Concurrent Breakout Sessions M2 - How to Recruit & Retain Physician and

Non-physician ProvidersM3 - Ready! Set! Go! AFC/HFA Employee

Background ChecksM4 - Goodnight Sweetheart! Eliminating Sleep

Fragmentation

12:00-1:30 Awards & Recognition Luncheon1:30-2:30 Concurrent Breakout Sessions

M5 - Hit the Breaks! Eliminating Personal Alarms M6 - Rev’ Your Engines for QAPI in the AL SettingM7 - Managing Religion in LTC

2:30-5:30 Annual Vendor Expo Show5:30-8:00 Dinner on Your Own8:00-11:00 pm Partner Palooza Celebration

Agenda at a Glance



12

M2: HOW TO RECRUIT & RETAIN PHYSICIAN AND NON-PHYSICIAN PROVIDERSKristen Gaumer, DO | Michigan Medical Directors Association

Recruiting and retaining providers (both physicians and non-physician providers) is challenging in long-term care. The setting has evolved from the monthly general practitioner visits for his own patients in the nursing home to Geriatricians and corporate entities of specialists (SNF-ists) in long-term care. Attracting providers to the facility can be a struggle; providing support to the provider is paramount to retaining the services. This presentation will address, from the provider point-of-view, the needs of the provider to provide excellent care with efficiency, how electronic medical records are utilized by the provider, and how Meaningful Use impacts providers regarding documentation and requirements.

M3: READY! SET! GO! AFC/HFA EMPLOYEE BACKGROUND CHECKSErin Dittmer, BS | Bureau of Children and Adult LicensingAnn Hilliker, BA, ADB | Bureau of Children and Adult Licensing

This presentation address the process of running employee background checks for AFC/HFA and other assisted living settings and will provide participants with information on how to conduct a background check from start to finish. This session will also examine excluded individuals and how they can appeal. Information on how AFC/HFA licensees should update and maintain their records on the background check web site will be provided as well.

M4: GOOD NIGHT SWEETHEART! ELIMINATING SLEEP FRAGMENTATIONSue Ann Guildermann, MA, BA, RN, AAS | Empira Inc.

CMS and long-term care providers have never considered sleep as an integral part of the plan of care and services provided for the resident. This Restorative Sleep Vitality Program is a combination of nationally recognized evidence-based, sleep hygiene research studies and the application of cutting edge practices to enhance residents’ sleep & awake states. Providers have come to the forefront in recognizing that a good night’s sleep is one of the most important gifts we can give our residents. Sleep is not just a state we fall into, but a necessary and vital part of keeping residents healthy. With sleep in mind, new practices and standards of care have made adjustments to provide uninterrupted sleep at night and promote residents being awake and engaged during the day.

M5: HIT THE BREAKS! ELIMINATING PERSONAL ALARMSSue Ann Guildermann, MA, BA, RN, AAS | Empira Inc.

Our goal is to provide the best possible care for our residents. A growing concern has been the continued use of personal alarms that attach to or are placed next to or near the body of the resident. We find this practice to be intrusive and undignified to the quality of life of our residents. We strive to maintain the safest environment possible, but the use of personal alarms has not proven to be of assistance in meeting this goal. Alarms have been shown to have many negative effects on the lives of the residents. Alarms contribute to the immobility, restrictiveness, discomfort, restlessness, agitation, sleep disturbance, skin breakdown and incontinence of the resident. In light of this recent evidence and to improve the lives of our residents, we will conduct a systematic and careful assessment and evaluation for the successful removal and reduction of personal alarms in our care centers. In addition to the harm alarms cause by immobilizing residents, and having no evidence that they prevent falls or injuries, they are difficult to utilize in a consistent way.







13

M6: REV’ YOUR ENGINES FOR QAPI IN THE ASSISTED LIVING SETTING Erica Holman, LMSW, BA, LNHA, CDP | HealthCapLisa O’Neill, BS, CALD, CDP | HealthCap

Quality Assurance Performance Improvement allows you to demonstrate your home/center/community’s good faith attempts to improve the quality of life for elders and problem solve effectively and innovatively. An effective QAPI program will improve customer satisfaction, stakeholder involvement and increase employee retention. This program will provide a road map to developing a practical and efficient QAPI program in the Assisted Living setting. Participants will be provided with a sample of how to use QAPI as well as reference tools to assist in strategic planning including establishing benchmarks and evaluation processes.

M7: MANAGING RELIGION IN LTC Patricia Nemeth, JD, LLM, BS | Nemeth Law PCTerry Bonnette, MS, JD, BS | Nemeth Law PC

Frequently, executive leadership find themselves having to balance the rights of their employees and residents to express their religious beliefs and practices with making sure other employees and/or residents are not offended. This session will help leaders and managers find ways to strike that balance while minimizing legal liability.






14

SAVE THE DATES!2014MI-NADONA/LTC

Annual Convocation & ExpoOctober 22 - 24, 2014

FireKeepersHotel&Casino,BattleCreek

2015HCAM|MCALSpring Leadership Conference

March25-26,2015JWMarriott,GrandRapids

2015HCAM|MCALU.P.ConferenceMay6-7,2015

HolidayInn,Marquette

2015HCAM|MCALAnnual Convention & Expo

September 20-23, 2015DetroitMarriottattheRenaissanceCenter,Detroit

2015MI-NADONA/LTCAnnualConvocation & Expo

October 21-23, 2015MotorCityHotel&Casino,Detroit

15

Downtown Pubs and Nightlife Those listed in bold are partners of Experience Grand Rapids.

Revised February 2014

A. Pearl Street Lounge (at Holiday Inn) .................. 616-235-7611

B. Reserve .............................................................. 616-855-9463 C. Amway Grand Plaza Pubs (reachable by Skywalk) .... 616-774-2000

GP Sports Garden Court Bar Ruth’s Chris Lumber Baron Bar Cygnus (top of the Amway Grand Plaza Hotel) D. Mixology at the JW (river views) ............................. 616-242-1500

E. Zs Restaurant & Bar (reachable by Skywalk) .............. 616-454-3141

F. The Bistro at Marriott Courtyard ........................... 616-242-6000

G Charley’s Crab (river views) .................................... 616-459-2500

H. Mojos Piano Bar ................................................ 616-776-9000

The Bull’s Head Tavern ..................................... 616-454-3580

Flanagan’s Irish Pub ............................................. 616-454-7852

I. Sundance Grill .................................................. 616-776-1616 J. TreCugini ........................................................... 616-235-9339

Cinco De Mayo .................................................... 616-719-2401

K. TGI Fridays ......................................................... 616-742-8443

L. The B.O.B. (Big Old Building) .............................. 616-356-2000

H.O.M.E. Gilly’s Bobarino’s J-Bar Bob’s Brewery Dr. Grins Comedy Club N. Bistro Bella Vita ................................................. 616-222-4600

O. Grand Woods Lounge .......................................... 616-451-4300

P. The Intersection (Nightlife Entertainment) ..... 616-451-8232

Q. Founders Brewing Company ............................ 616-776-1195

R. Grand Rapids Brewing Company ..................... 616-458-7000

S. Bar Divani .......................................................... 616-774-9463

J. Gardella’s ....................................................... 616-459-9924

Bar Divani .......................................................... 616-774-9463

Hopcat ............................................................... 616-451-4677

T. SanChez ............................................................. 616-776-6950

Buffalo Wild Wings .............................................. 616-454-9464

Back Forty Saloon ................................................ 616-742-4040

U. McFadden’s Restaurant and Saloon .................... 616-454-9105

Ritz Koney Island ................................................. 616-451-3701

Stella’s Lounge .................................................... 616-742-4444

Pyramid Scheme (Nightlife Entertainment) .... 616-272-3758

V. Peppino’s Sports Lounge ...................................... 616-456-8444

Tavern on the Square ........................................... 616- 456-7673

W. Rockwell/Republic ................................................ 616-551-3563

X. One Trick Pony/Cottage Bar ............................. 616-235-7669

MONDAY, SEPT. 15, 20142:30-5:30 PM

EXHIBIT HALL C EXPO16

Proudly Featuring :(as of June 17, 2014) Accelerated Care PlusAccuTemp Products, Inc.Aegis TherapiesAgility HealthAll Med Medical SupplyAmeriHealth Michigan, Inc.Apollo CorporationAtrium CentersBasic American Medical ProductsBeaumont Mobile Imaging Bedside Dermatology Co.Behavioral Care SolutionsBetcoBraun Consturction GroupCalmoseptine, Inc.Cambridge Consulting GroupCareLincChampion Disability AdvocatesCHAMPS Group PurchasingCIA Financial GroupCompass Communications GroupCOMS Interactive, LLCConcept Rehab Inc.Cubist PharmaceuticalsDetroit Chemical & PaperDirect SupplyEckert WordellEncore Rehabilitation Serviceseos Business Surveillance SolutionsFirst Quality Products, Inc.Fitzsimmons Hospital Services Genesis Rehabilitation ServicesGentiva Home Health & HospiceGMB Architecture + EngineeringGordon Food Service

Great Lakes CaringHealthCapHealthcare Services GroupHealthMEDXHoekstra TransportationHomeTown PharmacyHospice AdvantageHPSHPSI Purchasing ServicesIn Touch PharmaceuticalsInnovatix, LLCIntegra Healthcare Equipment Integrated Pharmacy NetworkInvacare Continuing CareIPC “The Hospitalist Company”Joerns HealthcareJW Design StudioKingscottLancaster PollardLaurel Health Care CompanyLeaderStatMarcus & MillichapMBS EnvisionMcKesson Medical SurgicalMedical Diagnostic Services Inc.Medline Industries, Inc.Med-SupplyMidwest Juice Inc. of MichiganMobile Air Inc.Mobile Care GroupMobile Medical SupportMobilexUSAMy InnerView by National Research CorporationNicholsNovo NordiskNurse Rosie Products, by Life Systems Inc.OakMED ProductsOmnicare

OnHealthcareParagon RehabilitationPathway HealthPCA Curo PharmacyPharMericaPine Rest Christian Mental Health ServicesPoint Click CarePremier HospicePremier Visiting NursePrimeSourceRehab CareRemedi SeniorCareResidential Home Health & HospiceRXPERTS PharmacySCA Personal CareScentAir TechnologiesSeasons Hospice & Palliative CareSecure Care Health Systems Inc.Select Rehabilitation, Inc.Seneca MedicalSeniors Wellness Group of MichiganServarusRMService Care Inc.Sigma CareStarling Center for Organizational DevelopmentStatewide Disaster ResorationSysco Food ServiceTandus/Centiva Flooring, A Tarkelt CompanyTeam Financial GroupThe Douglas CompanyThe ProSure FundTherapy Management, Inc.Universal Laundry MachineryVoss Insurance ServicesVPA DiagnosticsVPH PharmacyWellfountWound Kair Management

PARTNER

CHAIRS’ HAPPY HOUR & BANQUET

PALOOZA

GreenScreenPhotoBooth

DJ&DanceLessons

Cash Bar

Various Games Including: • Golden Tee • Air Hockey• PingPong

• Billiards• FooseBall

MONDAY, SEPT. 158:00 PM - 11:00 PM

AMBASSADOR BALLROOM AMWAY GRAND PLAZA HOTEL

Tuesday, September 16Happy Hour 5:00 - 6:30 PM

Banquet 6:30 - 8:00 PMEXPO

TUESDAY, SEPTEMBER 16

8:00 am Registration & Breakfast8:30-9:30 Closing Keynote

T1 - New World, New Care: Innovations for Younger Residents & Their Families

9:45-10:45 Concurrent Breakout Sessions T2 - MDCH Status of MI-Health Link Implementation T3 - Hospice & Palliative Care in AL: The Benefits

of the BenefitT4 - Addressing Racism in LTC

11:00-12:00 Concurrent Breakout Sessions T5 - Using Technology to Improve Disease

Management & Clinical OutcomesT6 - How to Develop An Effective Complaint &

Grievance ProcessT7 - Sexual Expression: Exploring A Dementia

Resident’s Rights & Dignity12:00-2:00 Grab & Go Lunch1:30 - 2:00 HCAM General Membership Meeting2:00-3:00 Concurrent Breakout Sessions

T8 - Medicare & Medicaid Assistance ProgramT9 - Bullying in the LTC SettingT10 - Regulatory Quandaries with Successful

Outcomes

3:15-4:15 Concurrent Breakout SessionsT11 - 2014 HCAM Regulatory Update

3:15-4:35 T12 - The Future of AL in MI: A Round Table Forum & MCAL General Membership Meeting

5:00-6:30 Chairs’ Happy Hour

6:30-8:00 Chairs’ Banquet

8:00-10:00 pm Chairs’ Afterglow

Agenda at a Glance


CLOSING KEYNOTE PRESENTATION BY DR. SUSAN WEHRY

Dr. Wehry is a board certified geriatric psychiatrist with over 30 years of experience in late life health. Since 2011, she has served as Commissioner of the Vermont Department of Disabilities, Aging and Independent Living. A popular and nationally recognized speaker and advocate, Susan has educated students, policy makers, caregivers, administrators, physicians and other health and human service professionals from Alaska to Florida. When asked to summarize her career, Dr. Wehry replied “Whether I am at the bedside, in the classroom or at the statehouse, I have one aim in mind: to advance the highest quality of life and care for those we serve.”

T1: NEW WORLD, NEW CARE: INNOVATIONS FOR YOUNGER RESIDENTS AND THEIR FAMILIES Susan Wehry, MD, MS, BA | Vermont Department of Disabilities, Aging and Independent Living

The world of long-term care has changed dramatically over the last 25 years and will continue to evolve. Younger residents with complex neuropsychiatric needs live alongside older residents with dementia; some stay for a short time, others for a lifetime. New settings and new models are emerging with opportunities for families to become partners in care. In this opening address, Dr. Wehry will describe innovations that respond to these new realities and challenge participants to seize the opportunity to further shape and enhance the model of care for younger residents and their families.





18


TUESDAY, SEPTEMBER 16T2: MDCH STATUS OF MI-HEALTH LINK IMPLEMENTATION: ARE YOU READY TO DRIVE CHANGE DOWN THE LINE? Susan Yontz, MPA, BS | Medical Services Administration, Michigan Department of Community Health

This session will update participants on the start-up and initial phase of the Michigan Health Link (Integrated Care) Project. Providers in four regions will begin the process of coordinating activities with designated health plans and dually-eligible beneficiaries which will transition to a new model of providing care and services. Participants will learn how to be successful as critical partners in this important quality initiative.

T3: HOSPICE & PALLIATIVE CARE IN ASSISTED LIVING: THE BENEFITS OF THE BENEFITRebecca Matthews, RN, ADN | Great Lakes Caring

This presentation will explore the benefits of Palliative Care and Hospice in an assisted living environment. An overview of these services will be provided and will include the benefits of these services to the care community, resident and their families. The criteria to receive these such services from Palliative Care and Hospice in an assisted living setting will also be discussed.

T4: ADDRESSING RACISM IN LONG-TERM CAREStacey Starling, PhD, MTD, BBA | Starling Center for Organizational DevelopmentNatalie Pearce, LMSW, BA | Starling Center for Organizational Development

Human diversity still very much affects the world in which we live and work. In particular, both residents and staff working within a long-term care environment often face racist and ethnocentric behavior, acts, and speech perpetrated both by other residents and staff members. This session will discuss ways to support residents’ rights, and support staff and resident safety and well-being, in racist and ethnocentric situations. In particular, strategies to diffuse or redirect behaviors, strategies to support the people experiencing racism and/or ethnocentrism, and offer ways to mitigate the impact of the behavior for the people affected will be discussed. Ways in which health care providers can promote a sensitive and tolerant learning culture in order to create a safe and inclusive environment for all will be shared.

T5: USING TECHNOLOGY TO IMPROVE DISEASE MANAGEMENT & CLINICAL OUTCOMESTerry Sullivan, MD | COMS Interactive LLC

The deployment of an advanced disease management software solution is crucial to improving clinical and financial outcomes. Benefits of a disease management program include a reduction in unnecessary hospital readmissions by as much as 50% and a similar reduction in premature mortality rates by 60%. This presentation will provide long-term care and assisted living providers with an overview of the importance of a disease management program and why it is an essential component of your strategic plan to promote optimal clinical outcomes and care.

19






TUESDAY, SEPTEMBER 16T6: TURNING COMPLAINTS INTO COMPLIMENTS: HOW TO DEVELOP AN EFFECTIVE COMPLAINT & GRIEVANCE PROCESS Katherine Preede, BA | National Center for Assisted Living

This session will present an overview of NCAL’s resource on managing complaints and grievances. Assisted living communities/settings and skilled nursing facilities receive their fair share of resident and family complaints about many issues, including dining services, provision of care and more serious concerns such as theft of resident property or mistreatment of residents. The manner in which the provider receives and manages those complaints is critical to affecting the outcome and resolution of complaints. A comprehensive complaint and grievance process will be reviewed to help providers train their staff in the most effective conflict resolution techniques and how to view complaints as an opportunity for quality improvement.

T7: SEXUAL EXPRESSION: EXPLORING A DEMENTIA RESIDENT’S RIGHTS & DIGNITYDebra Mittelbach, MAOM, BS, LNHA, CDP, CALD | HCR Manor Care/ Arden Courts of Bingham Farms

The effects of dementia are based individually. While dementia progresses at a rate specific to each person, the question is how to best meet a person’s individual needs throughout their journey. Intimacy, touch, gratification, and partnership still exist within the confines of illness. This session will explore the complex effects of intimacy with others during the various stages of dementia. Case studies relative to resident; resident to spouse; and self gratification will be presented. The group will explore existing state guidelines as well as various facility guidelines and how they relate to achieving and preserving the rights of individuals living in a care community.

T8: MEDICARE & MEDICAID ASSISTANCE PROGRAMJo Murphy | Michigan Department of Community HealthPatricia Anderson, MPA, BA | Health Care Association of Michigan

This presentation will provide participants with an overview on the Medicare & Medicaid Assistance Program. The impact on resident care and the financial ramifications on the facility’s reimbursement/pay outs will be discussed. Participants won’t want to miss this informative session.

T9: BULLYING IN THE LONG TERM CARE SETTINGLaura Gumban, LVN | Atria Senior Living

Bullying is not an activity that occurs only in children and adolescents. Once a person establishes a pattern of bullying as a coping mechanism, he/she continues to utilize that behavior throughout their lifespan. Bullying does occur in the congregate living setting of elder care, assisted living and other long-term care facilities. However, we, as caregivers, have failed to recognize it for what it is and address it appropriately. The first step to arresting this behavior in your community is to train yourself and your staff to recognize and re-direct it. Remember, bullying can affect your census and your bottom line.





20

T10: STICKY WICKETS WITH UNIQUE SOLUTIONS: REGULATORY QUANDARIES WITH SUCCESSFUL OUTCOMES Andrew Rothman, JD, BA | Lebenbom & Rothman PCVickie Burlew, ADN, RN, LNHA, CDP, CADDCT | Lebenbom & Rothman PC

As a profession, we see alarming trends related to the public posting of the 2567 and plans of correction. We experience a sharp increase in the number of complaints against licensed staff, especially licensed nurses. We as a profession, also receive lawsuits from unexpected sources... Our best defense is a good offense. In this session, trends in actions against homes and individual staff will be discussed and also how to respond appropriately while maintaining compliance.

T11: 2014 HCAM REGULATORY UPDATE: A DRIVE DOWN QUALITY LANE Andrew Rothman, JD, BA | Lebenbom & Rothman PCVickie Burlew, ADN, RN, LNHA, CDP, CADDCT | Lebenbom & Rothman PC

Feeling like you are running on the hamster’s wheel trying to catch up with the changes by CMS and the state? Are the changes happening so fast that you feel you cannot keep up? This session is for you! Not only does it provide tools and information to meet current expectation; it prepares you for the changes that are still in the development phase. Attend for discussion of surveys, QAPI, infection control, DNR law, complaints and much more.

T12: THE FUTURE OF ASSISTED LIVING IN MICHIGAN: A ROUND TABLE FORUMKatherine Preede, BA | National Center for Assisted LivingLinda Lawther, MA, BA, LNHA, CALD | Michigan Center for Assisted Living

Using a “Speed – Roundtable Format” attendees will engage in information gathering and sharing on numerous topics relevant to all levels of owners/operators/staff in all Michigan assisted living homes including HFA, AFC and non-licensed communities where assisted living services are available. Topics to be covered include: Assisted Living National Update; Quality Initiatives and Benchmarking; Managed Care and the AL Community; Rules and Regulations; Education needs and other value added services needed. This program will close with a brief annual business meeting of MCAL members.

21TUESDAY, SEPTEMBER 16






Share With Me!Share any comments, suggestions and feedback about this year’s event so we

can improve future Conventions!

Look!for the “Event Ambassador” ribbon

to find a member of the HCAM|MCAL Quality & Education Committee!

EventAmbassador

HCAM|MCAL Annual Convention & Expo

W1: MI-HEALTH LINK FORUM: PART 1ENGINEERING SUCCESSFUL PARTNERSHIPSJan Getty, BA | Resource Link of MichiganBarb Vandegrift, MA, MHA, BSN, RN | Resource Link of Michigan

Part 1 of 3 of the Mi-Health Link Forum will offer perspective to participants on the essential components of forging a successful relationship between managed care organizations and long-term care providers, including providers in the assisted living setting. The varied business models by designated MCO will be discussed and quality elements required for reporting and to earn back the incentive will be reviewed.

WEDNESDAY, SEPTEMBER 17

8:00 am Registration & Breakfast8:00-8:30 Closing Remarks 8:30-9:30 General Session

W1 - MI-Health Link Forum: Part 1Engineering Successful Partnerships

9:40-10:40 General SessionW2 - MI-Health Link Forum: Part 2

Driving A Successful Business Model Down the Line

10:50-11:50 General SessionW3 - MI-Health Link Forum: Part 3

Data Analysis: An Element for Success

11:50 am Convention Concludes

Agenda at a Glance


W2: MI-HEALTH LINK FORUM: PART 2DRIVING A SUCCESSFUL BUSINESS MODEL DOWN THE LINEBetsy Rust, BA, CPA | Plante & Moran PLLC

Part 2 of 3 of the Mi-Health Link Forum will provide participants with an update on LTC Managed Care is in its first phase of implementation in Michigan through the MI-Health Link. The entry of dually eligible beneficiaries into managed care will have an evolving impact on how long term care facilities provide care and operate their businesses. This session will explore managed care from the perspective of how to manage the cost of care and what business model changes are necessary to thrive in this changing environment.

W3: MI-HEALTH LINK FORUM: PART 3DATA ANALYSIS: AN ELEMENT FOR SUCCESS Bill Hartung, BS, CPA | Health Care Data Consulting, LLC

Part 3 of the Mi-Health Link Forum will provide participants with an in-depth look at why data is an essential element in today’s world of health care for measuring outcomes and performance and for demonstrating value as a “preferred partner” to health plans. What data is relevant? How can it be used to drive superior performance? Learn how to manage the collection and distribution of all this data? All of these questions and more will be addressed during this session on data collection and analytics. Health Care Reform not only changed health care but it mandates the evaluation and monitoring of those changes. Data exchanges for care and quality are an ongoing part of the new paradigm in providing managed care in long term care environments.





22






PRINCIPLE ASSOCIATE PARTNER(as of June 17, 2014)

23

DeliveringIntegrated Partnerships

GreatLakesCaring.com | 800.379.1600

We share the same goals.

Working together, and including

home health, palliative, and

hospice, we achieve:

• Improved Patient Care

• Reduced Rehospitalizations

•

Improved Economics

•

Support

• Industry Leading

Quality Outcomes

Hospital

LTACH

SNF

ALF

Physician

Home

502484_GLC_Ad.indd 1 5/9/14 3:02 PM24 PRINCIPLE ASSOCIATE PARTNER(as of June 17, 2014)

HPSI DELIVERS SAVINGS...Why Haven’t You Called?

With over 13,000 members, HPSI has leveraged that puchasing power to deliver substantial savings in a variety of ways. Our 500 vendor partners offer millions of products that give you choices in virtually every product category you require.

Your free cost analysis is just a phone call away. Call your local Purchasing Consultant and find out how you can begin saving.

Ken Orlando, Purchasing Consultant248.705.6062 • [email protected]

Jeff Ulin, Purchasing Consultant269.569.0036 • [email protected]

Did We Mention Membership Is Free?

Experience Group Purchasing Power At Its Best!25PRINCIPLE ASSOCIATE PARTNER

(as of June 17, 2014)

©2014 Omnicare

[email protected]

Today’s modern care environment requires a pharmacy partner who is there for you all the time - and in real time.

Omnicare delivers.

When someone’s in pain or has a critical medication need, time is of the essence. Omnicare helps expedite care delivery through real-time innovations like OmniviewDr, our e-prescribing technology for controlled substances, including C-IIs. Within minutes, prescriber orders are sent to the pharmacy, ensuring meds are delivered timely to those in need.

To learn more about how our comprehensive solutions, including e-prescribing, deliver real results to your business, visit www.omnicare.com/realtime for downloads and video.

Real Care. In Real Time.

26 PRINCIPLE ASSOCIATE PARTNER(as of June 17, 2014)

27

Since 1980, a self-insured workers’ comp group, based in Michigan and all group members operating

Healthcare and Senior Living Communities in Michigan.

Premium dollars returned to members annually.

More than $50 million has been refunded!

Top-Notch Risk Service

Skilled Claim Examiners

Expert Legal Counsel

Call Judy Caroselli or Chris Sidor at 248-344-0206 for more information on how you can lower your net cost of work comp.

Office: 248-344-0206 prosurefund.com Visit us at www.prosurefund.com

PRINCIPLE ASSOCIATE PARTNER(as of June 17, 2014)

PREMIER ASSOCIATE PARTNERS(as of June 17, 2014)

Learn more about….. • Disposable medical supplies Point of care tes�ng & diagnos�cs to help reduce readmissions Therapy equipment and supplies Regulatory Compliance and Quality Assurance (Rehospitaliza�on, F‐441, F‐315) Upscale linen & hospitality program Equipment– beds, ma�resses, furniture and more! 3rd Party Billing

MICHIGAN BASED

Full Line Medical Supply Distributor

Stop by and visit us at BOOTH ‘O’!

6321 Commerce Drive, Westland, MI 48185 Phone: 800‐434‐2909

Fax: 888‐810‐4410 www.amms.net

Your Local Partner in Healthcare Serving Health Care Associa on of Michigan Members since 1995

One of the most effective ways to retain and recruit talented employees is

through proper management of employee benefits.

At Cambridge we support Healthcare providers with our expertise and tools

to develop a comprehensive benefits package that will help you provide

the best value to your employees while staying within your overall budget.

Our team of highly experienced benefits specialists work with you to fully

understand your organizational concerns and philosophies to create a

customized strategy that works best your employees.

Cambridge Consulting Group is a leading privately held insurance and financial

services consulting firms in Michigan, specializing in Benefits Consulting, Risk

Management, Qualified Plans and Wealth Strategies, The Cambridge team

of financial professionals and benefits specialists work with clients to help

them reach their specific goals with sophisticated and integrated strategies

designed to meet the different needs of wholly unique clients.

Why Choose Cambridge?because we specialize in healthcare.

101 West Big Beaver Rd, Suite 600, Troy, Michigan 48084P 248.743.4300 n F 248.743.4301 n cambridge-cg.com

sheri crifasi

account director

[email protected]

bill papa

account director

[email protected]

28


29WWW.CARELINCMED.COM

YOUR LTC OXYGEN AND MEDICAL EQUIPMENT PROVIDER.

[email protected]@carelincmed.com

Ed Southworth and Brian Klein would like to welcome all participants to the 2014 HCAM|MCAL Annual Convention & Expo.

Please come see us at Booth F.


Why Choose Integrated Pharmacy Network?

Getting Ready for Managed Care? Consider the role your pharmacy plays in the operational

excellence of your facility.

Michael Gardner, CEO - 888-837-3636 - [email protected]

• Our Total Care Team will become an extension of your healthcare team to help you achieve the quality measures needed to be competitive in Managed Care.

• Our Advanced Packaging Technology provides short cycle medications, allowing for less waste with 99.9% accuracy.

• Our medication administration system, Accu-flo, saves time and affords increased accuracy through the five rights.

Denise Hall-Taylor, Sales & Marketing Consultant 888-837-3636 - [email protected]

215 Fast Ice Drive, Midland, MI 48642 Phone 888-837-3636 - Fax 866-582-3636

www.integratedpharmacy.net

30


Atlanta • Austin • Columbus • Kansas City • Los Angeles • Philadelphia www.lancasterpollard.com

Providing comprehensive capital funding solutions to hospitals

• Taxable/Tax-Exempt Bonds• Loan Syndications & Placements• FHA/HUD and USDA Programs• Mergers & Acquisitions Services

More arrows in our quiver meansbetter outcomes for our clients

Lancaster Pollard Mortgage Company is a GNMA/HUD-FHA/USDA approved lender. Lancaster Pollard & Co., LLC is a registered securities broker/dealer with the SEC and a member of FINRA, MSRB & SIPC.

Brendan HealyVice President(614) [email protected]

Medical Supply Distribution

The success of your long term care facility is driven by the health of your residents. And with the pressures of today’s health care environment, it’s important to have an ally that can help you stay focused on providing quality care. At McKesson Medical-Surgical, we work with you to develop a plan that addresses your business needs. We offer more products, business management tools, distribution services and clinical support to long term care than other medical supply distributors. We can help you reduce costs and save time, so that you can focus more on managing your facility and providing the best possible care to your residents.

Because when you get more from your distributor, you can make more of an impact on your residents’ well-being.

East: 800.654.7240 | West: 800.654.0418 | LTCSolutions.McKesson.com

© 2014 McKesson Medical-Surgical Inc.

Getting more means:Doing More For My Residents

31


DIGITAL X-RAY DIGITAL ULTRASOUND

LABORATORY ELECTROCARDIOGRAM HOLTER MONITORING

PICC & VASCULAR

www.mobilexusa.com 800.932.2222

When it comes to your senior care organization, finding the right path is easier when you have a knowledgeable advisor. Our experts are helping thousands of providers navigate the ever-changing landscape of today’s healthcare industry. Their expertise in both acute and long-term care will keep you on solid ground, and that’s

{Navigate.}

a higher return on experience.

Contact:Robert Long [email protected]

plantemoran.com

32


Residential Home Health provides Medicare-covered home nursing and therapy to eligible beneficiaries and is the leading home care choice of thousands of doctors and patients throughout Michigan.

Residential Hospice is the fastest growing hospice in Michigan,

providing the physical, emotional and spiritual

guidance needed by those facing a life-

limiting illness.

866.902.4000www.residentialhomehealth.com

bringing bet er care home

33


34

HCAM|MCAL ANNUAL CONVENTION & EXPOHEADING TO DETROIT IN 2015!

PATRON ASSOCIATE PARTNERS(as of June 17, 2014)

F H SFITZSIMMONSHOSPITAL SERVICES

35

A R C H I T E C T U R E E N G I N E E R I N G I N T E R I O R D E S I G N

ECKE R TWORDEL L

Mike Luhn

AdvisacareAMB Respiratory Care, Inc.

AmeriHealthHospice Advantage

Kalamazoo Long Term Care Pharmacy

Kearney & AssociatesM.B. Conner CPA, P.C.

MBS Envision, Inc.MDI Achieve

Mobile Air Inc.

Service Care, Inc.Statewide Disaster Restoration

Sysco Food Services of MichiganTherapy Management, Inc.

Warner Norcross & Judd LLP

PROFESSIONAL ASSOCIATE PARTNERS(as of June 17, 2014)

36

Accelerated Care PlusAccuTemp ProductsAdvaCare Systems, Inc.Aegis TherapiesApollo CorporationBeaumont Mobile Imaging Bedside DermatologyBehavioral Care SolutionsBetcoBlue Sky TherapyBraun Construction GroupCalmoseptine Inc.Chalgian & Tripp Law Offices PLLCChampion Disability AdvocatesCharles Garfield Amboy PC CPAECS Billing & Consulting South, Inc.Elzinga & Volkers Construction ProfessionalsEmployee Benefit LogisticsEncore Rehabilitation Serviceseos Business Surveillance Solutions, LLCeTelRx PharmacyExpert CareFinkel Whitefield SelikFirst Quality Products Inc.GMB Architecture + EngineeringGreat Lakes Therapy LLCHantz GroupHaywood & AssociatesHoekstra TransportationHomestead Home Health CareHuntington InsuranceIPC “The Hospitalists”Joerns Healthcare Inc.Kingscott AssociatesKitch Drutchas Wagner Valitutti & SherbrookLakeshore Diagnostic Ultrasound Co.Lally Group PC

Lance and AssociatesLeaderStatLebenbom & Rothman, P.C.Levine Law Group, PLLCLife EMS AmbulanceMedical Diagnostic Services, Inc.MedStar AmbulanceMichigan Health & Rehabilitation ServicesMichigan Quality CouncilMobile Care GroupMobile Medical SupportMPRONational Research CorporationNemeth Burwell, P.C.NicholsOnHealthcarePathway HealthPCA-CuroPreventive Maintenance TechnologiesProfessional Medical, Inc.Quest DiagnosticsRolf Goffman Martin Lang LLPSCA Personal CareSeasons Hospice & Palliative CareSecure Care Health Systems Inc.Security CorporationSelect Rehabilitation, Inc.Seneca Medical, Inc.Seniors Wellness Group of MichiganServarusRMSigmaCareStarling Center for Organizational DevelopmentTeam Financial Group, Inc.Universal Laundry MachineryVASTWellfount PharmacyWound Kair Management

2014 REGISTRATION POLICIESEarly Registration DeadlineThediscounted early registration rate is available to currentHCAMorMCALmembers or associatepartners only,whose registration isreceivedbyHCAM/MCALbyFriday,August15,2014.

Registration ConfirmationAfteryourregistrationformhasbeenprocessed,aneventconfirmationwill be emailed to your attention fromBethanyRademacher@hcam.org.Pleasebesuretoincludeacurrentemailaddressonthisform.

Payment & Applicable RateAll registration fees are due at the time of registration. We accept Visa, MasterCard,AmericanExpressorDiscover.Wewillalsoacceptacheckormoneyorderpayable toHCAM. Incorrect rateswill be adjustedto reflect the correct applicable rate and automatically chargedaccordingly.Shouldyouhavequestionsinregardstoyourapplicablerate,pleasecontactMeggenGalbreath,FinanceSpecialist,byphoneat(517) 622-6188 prior to submission.

Cancellation & Refund PolicyAll refund requests must be made in writing by e-mail toBethanyRademacher@hcam.org.TelephonecancellationswillNOTbeaccepted. Individual registration fees, less a 25% processing fee, will be refunded for cancellations received in writing prior to Aug. 15, 2014. Cancellations received after Aug. 15, 2014 and “no-show registrants,” will NOT receive a refund nor a credit to a future program.

SubstitutionsIndividuals registered to attend this program, but unable to participate, maysendanalternateintheirplace.PleasecontactHCAMviae-mailtoBethanyRademacher@hcam.orgwiththefirstandlastname,titleand facility/company of both you and your substitute to process this request.

Consent to Use of Photographic ImagesRegistrationandattendanceat,orparticipatingin,HCAMandMCALevents and/or activities constitutes an agreement by the registrant to HCAM and MCAL’s use and distribution (both now and in thefuture) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.

QuestionsShouldyouhavequestions,pleasecontactBethanybyphoneat(517)[email protected].

THANKING OUR PARTNERS, SPONSORS & EXHIBITORS

On behalf of HCAM & MCAL, we kindly ask you to thank our Associate Partners, convention sponsors and exhibitors when you see them at this year’s Annual Convention & Expo. It is their generosity, partnership and support that promote and enhance our educational programs and networking events.

PRINTING SESSION MATERIALSElectronic program materials and handouts will be accessible online at the association web site at www.HCAM.org, before, during and following the conclusion of this convention for registered participants to access and print. It is at the sole discretion of each presenter to provide program materials and handouts. Instructions on how to access and print program materials will be provided via the “Know Before You Go” email to all registered participants (if e-mail address is provided on registration form) in the weeks leading up to the convention.

LODGING ACCOMMODATIONSOnce you have registered for the 2014 HCAM|MCAL Annual Convention & Expo, please secure your hotel reservation directly with the Amway Grand Plaza Hotel (connected to DeVos Place Convention Center) located at 187 Monroe Ave. NW, Grand Rapids, MI 49503. A block of rooms has been reserved for participants at the discounted group rate of $141 per night plus applicable taxes. To reserve your room by phone, please call (800) 253-3590 or (616) 776-6450 by August 14, 2014. Be sure to reference “HCAMguest” to receive the discounted group rate.

Self-parking in the ramp connected to the Amway is complimentary for guests staying at the Amway Grand. The discounted cost of valet parking is $10 per day for overnight guests.

CONVENTION ATTIRECasual business attire is appropriate for the whole of this convention; however, semi-formal attire is encouraged for the Chairs’ Happy Hour and Banquet on the evening of Tuesday, Sept. 16. Please remember that conference room temperatures are difficult to regulate; please dress in layers for your comfort. 37

PACKAGE DESCRIPTION OF PACKAGE INCLUSIONS#1 Full Package: Includes all convention education and the opportunity to earn up to 15 continuing education contact hours, breakfasts,

luncheons, expo and all evening social events from Sept. 14-17. Entree Selection for Chairs’ Banquet: A) Chicken Breast Florentine, Open Face with Spinach and Mozzarella with Tomato Basil Sauce;B) Fillet of Salmon, with a Quinoa and Fennel Salad with a Citrus Beurre-Blanc;C) Cauliflower Steak with Curried Mung Beans and Coconut Lemon Grass Sauce with Spring Greens and Pickled VegetablesD) Opt-Out: I acknowledge that I do NOT plan to attend the Chairs’ Banquet & that HCAM/MCAL will NOT provide a meal for me.

#2 Sunday Only Package: Includes education and the opportunity to earn up to 4 continuing education contact hours on Sunday, Sept. 14 only.

#3 Monday Only Package: Includes education and the opportunity to earn up to 3 continuing education contact hours, breakfast, Awards & Recognition Luncheon, expo and Partner Palooza Celebration on Monday, Sept. 15 only.

#4 Tuesday Only Package: Includes education and the opportunity to earn up to 5 continuing education contact hours, breakfast, lunch and Chairs’ Happy Hour & Banquet on Tuesday, Sept. 16 only.

Entree Selection for Chairs’ Banquet: A) Chicken Breast Florentine, Open Face with Spinach and Mozzarella with Tomato Basil Sauce;B) Fillet of Salmon, with a Quinoa and Fennel Salad with a Citrus Beurre-Blanc;C) Cauliflower Steak with Curried Mung Beans and Coconut Lemon Grass Sauce with Spring Greens and Pickled VegetablesD) Opt-Out: I acknowledge that I do NOT plan to attend the Chairs’ Banquet & that HCAM/MCAL will NOT provide a meal for me.

#5 Wednesday Only Package: Includes education and the opportunity to earn up to 3 continuing education contact hours and breakfast on Wednesday, Sept. 17 only.

#6 Awards & Recognition Luncheon Only Ticket: Includes one ticket to the Awards & Recognition Luncheon on Monday, Sept. 15 only.

#7 Partner Palooza Celebration Only Ticket: Includes one ticket to the Partner Palooza Celebration on Monday, Sept. 15 only. #8 Vendor Expo Show Only Ticket: Includes one ticket to the Vendor Expo Show on Monday, Sept. 15 from 2:30-5:30 PM only. #9 Chairs’ Happy Hour & Banquet Only Ticket: Includes one ticket to the Chairs’ Happy Hour & Banquet on Tuesday, Sept. 16

only. Entree Selection for Chairs’ Banquet: A) Chicken Breast Florentine, Open Face with Spinach and Mozzarella with Tomato Basil Sauce;B) Fillet of Salmon, with a Quinoa and Fennel Salad with a Citrus Beurre-Blanc;C) Cauliflower Steak with Curried Mung Beans and Coconut Lemon Grass Sauce with Spring Greens and Pickled Vegetables

Once again, participants (included in registration Packages 1, 4 or 9 only) will have the opportunity to select one of three delicious, Chef prepared dinner entrees to enjoy at this year’s Chairs’ Banquet. Please be sure to indicate your entree preference on your registration form. If no preference is indicated, Entree Option A (Chicken Florentine) will be selected for you. Once selected (or if no selection is made), changes to entrees cannot be made. A ticket for your selected entree will be provided upon check-in at the HCAM/MCAL registration. An entree ticket will be required at dinner service.

Should you have a dietary restriction, please contact [email protected] no later than August 15, detailing your need. Please indicate if the dietary restriction is life-threatening.

REGISTRATIONPACKAGES

38

PAYMENT INFORMATION

Check One: ____Check/Money Order made payable to “HCAM”

____Visa ____MasterCard ____American Express ____Discover

Credit Card Number:___________________________________________________________________

Expiration Date (month/year):_______ 3-digit Security Code:_______ Billing Zip Code:_____________

Cardholder Name (print):________________________________________________________________

Cardholder Signature:_________________________________________ Today’s Date:_____________

PRINT CLEARLY / ONE REGISTRATION FORM PER PERSON

Name:_______________________________________________________________________________

Title:________________________________________________________________________________

Facility/Company:______________________________________________________________________

Address:______________________________________________________________________________

City:_________________________________________ State:_____________ Zip: _______________

Phone:____________________________________ Fax: ______________________________________

E-mail:_______________________________________________________________________________

PLEASE CHECK APPLICABLE MEMBERSHIP HCAM MCAL HCAM|MCAL Associate Partner Non-Member

PLEASE CHECK ALL APPLICABLE PROFESSIONAL LICENSES/CERTIFICATIONS

Licensed Nursing Home Administrator Certified Dietary Manager

Registered Nurse/Licensed Nurse Practitioner Adult Foster Care Licensee

Licensed Social Worker/Social Service Tech. Certified Assisted Living Director

Certified Activity Professional Other: _____________________

By submitting this registration form to HCAM/MCAL, you acknowledge that you have reviewed and agree to all HCAM/MCAL policies stated on page 37 of this

registration brochure, including the Cancellation & Refund Policy.

To register, complete this form & submit with payment by fax to (517) 627-3016 or by mail to: HCAM • 7413 Westshire Dr., Lansing, MI 48917

2014 HCAM | MCAL Annual Convention & ExpoSeptember 14-17, 2014 | DeVos Place & Amway Grand Plaza Hotel, Grand Rapids

REGISTRATION FORM

39

PackagesEarly Member

Rate (Prior to Aug. 15)

Member Rate(After Aug. 15)

Non-Member Rate

#1: Full PackageSelect (1) Entree for Chairs’ Banquet Dinner Below: Chicken Salmon Cauliflower Steak Opt-Out

$575 $650 $825

#2: Sunday Only Package $300 $375 $550#3: Monday Only Package $375 $450 $625

#4: Tuesday Only PackageSelect (1) Entree for Chairs’ Banquet Dinner Below: Chicken Salmon Cauliflower Steak Opt-Out

$375 $450 $625

#5: Wednesday Only Package $300 $375 $550#6: Awards & Recognition Luncheon Only $50 N/A#7: Partner Palooza Celebration Only $75 N/A#8: Vendor Expo Show Only $125 $250#9: Chairs’ Happy Hour & Banquet OnlySelect (1) Entree for Chairs’ Banquet Dinner Below: Chicken Salmon Cauliflower Steak

$125 N/A

TOTAL DUE: $

To register now, circle the applicable package & rate below and fill in the total due.

REGION 2

w w w.greatlakesc areing.com

w w w.mobilexusa.com

w w w.residentialhomehealth.com w w w.nexc arehealth.com

w w w.p eplinsk igroup.com

w w w.nemethlawp c.com

w w w.spsomnic are.com

w w w.k itch.com

w w w.plantemoran.com

SPONSORS

REGION 3

14 AC Registration Brochure HiRes

Documents

Transcript of 14 AC Registration Brochure HiRes