1355233729-MyntraShoppingFestival FAQs vF 12Dec
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Transcript of 1355233729-MyntraShoppingFestival FAQs vF 12Dec
Myntra Shopping Festival – The Hottest December Sale Q. What is ‘The Hottest December Sale’? A: The Hottest December Sale is Myntra’s exclusive shopping festival which is a one-month long extravaganza from 09:00AM Dec 3rd 2012 to Dec 31st, 2012. As a part of this festival, you can get
additional benefits such as 100% cashback and win fantastic prizes by shopping on Myntra.com
Q: What are the additional benefits and prizes that I can win during the Hottest December Sale?
A: The Hottest December Sale offers you an array of benefits and opportunities to win prizes as
described below:
1 100% cashback coupons: You can get up 100% of your purchase value back in the form of
cashback coupons. These cashback coupons offer a 50% discount on your subsequent purchase. The maximum value of discount is the value of the cashback coupon.
2 Special promotions: We will be bringing you special promotions from popular brands during
the shopping festival. You can learn more about these promotions at: www.myntra.com/offers
3 Daily prizes:
Fiery Five: The top 5 shoppers every day will win prizes as given below:
Top 5 shoppers Prize
1st Samsung Galaxy S Duos 2nd iPod Nano 3rd iPod Nano 4th Samsung DV100 Point & Shoot Camera 5th Samsung DV100 Point & Shoot Camera
Hot shopper – Men’s wear: The top shopper of Men’s products everyday will win a Fossil
Watch worth Rs.10,000.
Hot shopper – Women’s wear: The top shopper of Women’s product everyday will win a
Gitanjali gold chain and pendant worth Rs.10,000.
4 Assured Prize: Customers who purchase more than Rs. 50,000 on Myntra during the month of
December will win a “Samsung Galaxy Tab 2”. If your purchase exceeds Rs. 1lakh you win a
“Samsung Galaxy Note 2” instead.
5 Weekly Bumper prizes: Every week, we run a lucky draw. The winner of the lucky draw gets a
Volkswagen Polo Comfortline 1.2l (Petrol). You get one entry into the lucky draw if you shopped
for more than Rs. 2000 on Myntra during that week. You also get an additional entry for every Rs. 1000 that you spend during the week. Note: Unfortunately, because of state regulations, we
are unable to include customers from Tamil Nadu in the lucky draw.
Q: How do I participate to win these gifts and prizes? A: When you make purchases on Myntra during the contest period, you automatically participate in all
the contests and qualify for the gifts. To know your standing on any contest / for any gift, please refer
here http://www.myntra.com/shopfest.php
Q: How does the 100% cashback work?
A: On orders over Rs. 999, you will get 100% of your order value as a cashback coupon. You can use this
cashback coupon on your next order to get 50% discount. The maximum value of discount is the value of your cashback coupon.
These cashback coupons are awarded to orders that are placed by 31 Dec 2012 and do not use a cashback coupon. They expire on Jan 7, 2013
For example: If you buy a product of MRP Rs. 4,000, with a discount of Rs. 500 and then applied a coupon to get Rs. 300 additional discount, you pay Rs 3,200 (or Rs. 4,000 – Rs. 500 – Rs. 300) for your
order. Therefore you will get 1 coupon of 50% discount which you can use on your next purchase. The maximum discount that you can avail will be Rs 3,200 using this coupon.
Q: What can I use these cashback coupons for?
A: These coupons can be used towards the purchase of any product on Myntra.com between Dec 3rd
and January 7th. These coupons are one time use coupons and you can use a single coupon for an order.
Q: Can I share the coupons that I receive with my friends?
A: Yes. You may share any unused coupons that you receive during Hot in December with your friends
and family. Simply press the “Transfer Coupon” button next to the coupon in your “My Myntra - MYNT Credits - Coupons” section and enter the email ID of the friend you want to share it with. The coupon will
be transferred to your friend’s Myntra account associated with that email address. If your friend does not have a Myntra account, he can create one using that email address and get the coupon. Q: I shared my coupons with a wrong email id by mistake; can I get these coupons back? A: Unfortunately, no. Once shared, the coupons cannot be reverted back to your account. Q: My friend shared a coupon with me yesterday, but I cannot find that coupon in my account now. How can I get it back? A: We are sorry, but your friend cancelled the order which generated these coupons. So we had to cancel the related coupons as well. In order to get some exciting coupons for yourself, go ahead, shop on
Myntra.com! Q: My friend shared a coupon with me yesterday, but I want to share that with another friend. Can I do that? A: Yes, we believe in the joy of sharing. You can share any unused coupon with any of your friends or family, irrespective of whether they were generated by your or shared with you. Q: I don’t have an existing account on Myntra. Can I still win these gifts and prizes? A: Sure. Sign up on Myntra.com and shop; you will be automatically eligible for all the gifts and prizes. It
does not end there; you will also receive registration coupons worth Rs 300 which you can use towards any purchase above Rs 1500.
Q: I have a few coupons in my account; will my purchases with these coupons also qualify for these gifts
and prizes? A: Yes, purchases made with these coupons will also qualify for all the gifts and prizes. You will get a
rebate coupon on amount calculated after discounts and coupons. Q: What are the Terms & Conditions?
● All orders placed between 09:00 AM 3rd December 2012 and 31st December 2012 will be eligible
for the contest
● The winning orders shall not be eligible for cash refund/ credit to bank account for that specific
order upon returning. If cash refund / credit to bank account is required, the gift will have to be
returned in an unused condition
● Cancelled orders will be automatically disqualified from the contest and their value is deducted in
computing the winners
● The value of order considered for any of the contests is calculated after discounts and coupons
● The colors and model of the final gifts received by the customer may vary from the display
pictures on the website or any other mass media communication
Cahback Coupons
● Transactions which redeemed a coupon are not eligible for generating more coupons ● The validity of these coupons will be till 7th of January 2013
● For cancellation or return of orders which have used a coupon, the replacement coupons
generated will have a validity of only 7 days. This validity cannot be extended under any
circumstance
● These coupons can be shared with anyone as per the user’s discretion. But each coupon can only
be used once and will only appear in one customer’s account
DAILY PRIZES
The score board is refreshed every 15 to 30mins
The score board shown at any point of time is indicative because cancellation can change the
scores. The finalized winners, after accounting for all cancellations, will be announced at 9 AM on
the 4th working day (excluding Saturdays and Sundays) from the day of the contest
Fiery Five
● The prizes for this contest will be shipped out a week after the winners have been announced
Hot Shopper – Men’s Wear / Women’s Wear
● Only purchases from the men’s / women’s collection respectively will be eligible ● Unisex products will be accounted as both men / women category product
● The prizes for this contest will be shipped out a week after the winners have been announced
ASSURED PRIZES
1l / 50k
● All combined purchases over the entire period of the festival will be accounted for this offer
● The winners shown above are only indicative, since cancellations might change their total
shopping value. Final winners will be announced on Jan 10th at 9:00 AM ● The prizes for this contest will be shipped out post 26th of January
BUMPER PRIZE
● Any individual purchasing products worth Rs.2000 or more in the week becomes eligible for the
lucky draw
● The first Rs.2000 spent earns 1 ticket to participate in the draw and after that, every additional
Rs.1000 earns one more ticket to participate in the draw.
● Myntra shall bear the on-road cost of the car (ex-showroom price, road tax and insurance) and
the winner shall have to pay the gift tax on the amount. ● The winner of Volkswagen Polo cars will hold valid licenses and documents as the case may be.
● The date & place for handing over the car shall be finalised and intimated to the winner either
through mail or call from Myntra customer service. Winner shall bear the expense arising out of
any travel involved to the venue.
● Myntra.com employees and relatives of the employees are not eligible to participate in this offer.
LEGAL CONDITIONS
● All the participants shall be required to ensure that the mobile number(s), email address and/or
other details provided by them to Myntra.com via the Website or otherwise are true, accurate
and in use. Any liability, consequence or claim arising on account of any incorrect or outdated
information provided by the participants to Myntra.com shall solely be borne by the
affected/concerned participants. Myntra.com shall at no time be required to verify the accuracy
and/or correctness of the information so provided by the participants. ● Further, you are responsible for maintaining the confidentiality of your mobile phones, email
accounts and passwords.
● Myntra.com may at its sole discretion choose to publish the name of the participant(s) on its
website and/or any other publicity media that Myntra.com may, at its sole discretion, choose to
employ without any further compensation to the winning participant. You waive your right to
object to such publication and by participating in this offer; you grant Myntra.com the right to
use your name for the above mentioned purpose.
● All terms & conditions as per the prize sponsors will be applicable.
● Myntra.com reserves the right to amend, modify, cancel, update or withdraw this offer at any
time without notice.
● By participating in this deal, all eligible participants agree to be bound by these Terms and
Conditions, the Terms of Use, Privacy Policy and other relevant documentation that are available
on Myntra.com including any modifications, alterations or updates that we make.
● Myntra.com reserves the right, in its sole discretion, to disqualify any participant that tampers or
attempts to tamper with the deal or violates these Terms and Conditions or acts in a disruptive
manner
● Myntra.com shall not be liable to for any indirect, punitive, special, incidental or consequential
damages arising out of or in connection with the offer.
● The images of the products shown are for visual representation only and may vary from the
actual product.
● Samsung, Volkswagen, Apple are not affiliated with or endorsing, sponsoring, or supporting this
offer. They are the sole owners of their patents, copyrights and trademarks connected with their
respective products and brands.
● Myntra.com doesn’t provide the guarantee/warranty of the prizes provided. All the
guarantee/warranty for the prizes are as per manufacturer terms.
● Offer is subject to the laws of India and all disputes arising hereunder shall be subject to the
jurisdiction of Courts of Bangalore.
● References to “Myntra.com” and “Myntra.com” mean Vector E-commerce Pvt. Ltd., situated at Vector E-Commerce Pvt Ltd.
7th Mile, Krishna Reddy Industrial Area, Kudlu Gate,
Opp Macaulay High School, behind Andhra Bank ATM, Bangalore - 560068
India