131565206 organisation-study-docx

Year: 2012-13

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click here for freelancing tutoring sitesINTRODUCTION

1.1 ABOUT BANKING INDUSTRYThe word bank originated the French word ‘benque’ or Italian ‘banco’ which means an office for

monitory transaction over the counter. In those days or desks were used as centers for monitory

transactions. During the barter system also, there existed traces of banking, i.e. people used to

deposit cattle and agricultural products in specified places get loans get loans of some other form

in exchange for these. There is solid evidence found in records excavated form Mesopotamia,

showing some bank existed around a standard for valuation.

ORIGIN OF BANKING INDUSTRY

Greece was the first country to introduce a satisfactory system of coinage. After the invention of

Coins started, a meaningful system of banking came into existence taking into account all the

avenue of banking a credit system.

Rome was the first country to start a bank at the department of state level in the 4 th century B.C.

with transactions such as depositing and investments in other forms. In India ancient records show

that banking was popular and money lending was a common practice among the common people.

In the olden days’ Goldsmith, merchants and money lenders conducted the business. They had

transactions among themselves by which funds were transferred from one business firm to

another. They had no general or uniform principles of banking, lending, rate of interest, etc.

Co-operative sector has a long history of more than a century. In the co-operative movement,

agriculture credit sector has acquired a special importance in order to avoid the exploitation o

poor farmers from the middlemen and money lenders and to provide suitable assistance to the

eligible farmers. As our nation is basically an agriculture country, agriculture credit systems plays

an important role in the development of this sector. Through this system, the credit sector is

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Year: 2012-13

extending helping hand to farmers in its own way to boost the agricultural production in the state

in particular and in the country at large.

KSC Apex bank over the ninety five years, since its inception has always come forward to extend

its assuring hand to the farmers of the state through district central co-operative banks, primary

agricultural co-operative credit system besides the bank is providing the needed financial

assistance, for development of human resources, training, computerization and all other

encouragement from time to time to the DCC banks and PACS. The Government of Karnataka

has accepted Prof. Vaidyanathan’s committee recommendations for revival of cooperative credit

institutions and apex bank is committed to its successful implementation in the state.

CO-OPERATIVE BANKS:

The co-operative banks in India started functioning almost 100 years ago. The Co-operative bank

is an important constituent of the Indian Financial System, judging by the role assigned to co-

operative bank operate. Though the co-operative movement originated in the west, but the

importance of such banks have assumed in India rarely paralleled anywhere else in the world. The

co-operative bank I the urban areas also have increased phenomenally in recent years due to the

sharp increase in the number of primary co-operative.

While the co-operative banks in rural areas mainly finance agricultural based activities including

farming, cattle, milk, hatchery, personal finance etc. along with some small scale industries and

self-employment driven activities, the co-operative banks in urban areas mainly finance various

categories of people for self-employment industries, small scale units, home finance, consumer

finance, personal finance, etc.

Co-operative Banks in India are regulated under the Co-operative Societies Act. The co-operative

bank is also regulated by RBI. They are governed by the Banking Regulations Act 1949 and

Banking Laws (Co-operative Societies) Act, 1965.

1.2 Objectives of the Study To get acquainted with the real environment of the organization.

To know and analyze the strength and weakness of the organization and the forthcoming

opportunities and threats for it.

To develop necessary interpersonal and managerial skills.

To get a practical exposure of the organization.

To suggest to the company on the areas of important.


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1.3 Profile of the Study Area (Place)Karnataka State Co-operative Apex Bank is governmentally held banking service Organization

headquartered in Bangalore, training centre located in Bangalore, India. The company was

founded 1915 by “Sri. Varadaraja Iyenger”.

1.4 Methodology EmployedData Collected

There are two types of data collected i.e.

Primary Source

Information from the executives of various departments of Karnataka State Co-operative

Bank.

Secondary Source

Information from the text books, journals, web sources and annual report of Karnataka State

Co-operative Apex Bank.

1.5 Scope of the StudyThis project is to study the development of organization and its structure in order to achieve the

prime objective of the organization. Also the project intents to make a detail study of the

different departments and workings and finding the problem areas to give a proposal of solution.

The scope of the study is restricted to only for Karnataka State Co-operative Apex

Bank.

The findings and suggestions are restricted to Karnataka State Co-operative Bank.

1.6 Limitation of the StudyThis in-plant report has the following limitation.

Various departments and their function are explained briefly.

Primary data is collected as per knowledge and information given by the executives of the

company.

Apex bank has produced more than 500 products and various services are explained.

In this report done in a Karnataka State Co-operative Apex Bank

Some financial information is kept confidential by finance department of Apex Bank.


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1.7 Chapter SchemeChapter:1 This chapter deals with Introduction, Objectives, Profile of the study area,

Methodology, Scope of the study, Limitation of the study and chapter scheme.

Chapter:2 This chapter deals with the profile of the study area (industry) here it appears the

meaning and definition of the Banking industry, leading players, future prospects of the industry,

role of co-operative bank in India and problems of this industries.

Chapter:3 This chapter deals with the company profile that is vision, mission, structure, growth

and development and present condition of the company.

Chapter:4 This chapter deals covers the various functional departments that is Planning and

development, Human Resources, Central Financing, Inspection and Audit.

Chapter:5 This chapter deals covers the organization Strength, Weakness, Opportunity and

Threats (SWOT analysis).

Chapter:6 This is the final chapter it covers the summary of Finding, Suggestion and

Recommendations.


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INDUSTRY PROFILEINTRODUCTION

Co-operative moment as an economic system and as best instrument to eradicate the poverty of

the people and to protect them for the economic exploitation from the ‘haves’ was introduced for

the first time in the world with the organization of consumers’ Co-operative society in 1844 at

London. Later on the Co-operative movement was introduced in Germany with an organization of

Agricultural Credit Co-operative Societies (Urban Co-operative Banks) in towns and cities.

Hence, if the England is the motherland for the whole Co-operative movement, the Germany is

the cradle for the Co-operative credit and Banks organizations.

The co-operative movement in India was introduced with the organization on of primary

Agricultural Co-operative Credit Societies (PACS) in villages and Urban Co-operative banks in

town and cities offer passing the Co-operative Credit societies act 1904 with an objective to

emancipate the poor people in the rural and urban areas from the clutches of money lenders and

middlemen in the market and also to accelerate the pace of agriculture and industrial

developments in these areas. With the passing of second Act, viz, Co-operative Societies Act,

1912: the Co-operative movement in India entered into all sphere of economic activities besides

organizing DCC banks and State Co-operative Apex Banks. Profiteering (at more prices) and

usury (more interest) are the greatest evilsconst antly grinding the poor people down and hang

them till their death. To do way profiteering, consumers marketing, processing industrial and

other Co-operatives were organized and to minimize the usury the Co-operative credit and

banking organizations were organized to protect the poor people from the exploitation by middle

men in the market and to eschew them from the clutches of unbridled money lenders.

2.1 MEANING OF CO-OPERATIVE


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A co-operative bank is financial entity which belongs to its members, who are at the same time

the owners and the customers of their bank. Co-operative banks are often created by persons

belonging to the same local or professional community or sharing common interest.

DIFINITION OF CO-OPERATIVE BANKS

In the words of Henry Wolff “Co-operative banking is an agency which is in a position to deal

with the small means on his own terms”. Devine defines “a mutual society formed composed and

governed by working people themselves for encouraging regular saving and generating miniature

loans on easy terms of interest and repayments.

FEATURES OF CO-OPERATIVE BANKS

Some distinguishing features of the nature of co-operative banks are:

They are organized and managed on the principles of co-operation, self-help and mutual help.

Some of the well-developed co-operative banks are scheduled banks.

Co-operative banks are financial institution.

Co-operative banks belong to the money market and capital market.

Co-operative banks are also required to comply with requirements of SLR and CRR and

liquidity requirements as other scheduled and non-scheduled banks.

Co-operative banks are perhaps the first government supported agency in India.

Co-operative banks accept all types of deposits including current, saving and fixed or time

deposits from an individual both members and non-members.

HISTORY OF CO-OPERATIVE BANKS

The bank was formed in 1872 as the loan and deposit department of Manchester’s co-operative

Wholesale society, becoming the CWS bank four year later. However, the bank did not become a

registered company until 1971. In 1975, the bank became the first new member of the committee

of London Clearing Banks for 40years, and thus able to issue its own cheques. Since 1974 the co-

operative banks has consistently offered free banking for personal customers who remain in

credit. It was also first clearing bank to offer an interest bearing cheque account called cheque and

save, in 1982. In 1991 the bank shook the credit

Card market when it introduced a guaranteed “free for life” gold visa card.

ESTABLISHMENT OF CO-OPERATIVE BANKS IN INDIACo-operative Banks in India were started during 1904 when official efforts were initiated to create

a new type of institution based on the principles of co-operative organization and management

which were considered to be suitable for solving the problems peculiar to Indian conditions.


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Co-operative banks were conceived and were expected to substitute such agencies to provide

adequate short term and long term institutional credit at reasonable rates of interest, and to bring

about integration of the unorganized and organized segments of India’s money market.

Farmers in India are scattered all over the country and need short term small borrowings for

agricultural purposed. This need is not fulfilled by commercial banks, which are unsuited for

financing agriculture. Land, which these farmers can offer to cover bank advances, is not

generally accepted as security by commercial banks. Therefore, special types of banks are best

suited for this purpose. The object of co-operative banks is to offer banking facilities to persons of

limited means requiring credit for productive purposes in the use of the land and labor at their

disposal. In 1914 the government of India appointed a committee under Sir Edward Mac lagan to

survey the progress of co-operation in the country. The committee submitted its report in 1915, in

which it made several recommendations, principal one being the institution of provincial co-

operative pyramid. The present organization in India is based upon the findings of this report. In

1919, the Montague Chelmsford act made co-operation a provincial subject. Since then, all the

state governments have passed their own separate co-operative societies acts.

2.2 MAIN FUNCTIONS OF CO-OPERATIVE BANKS

Co-operative banks are organized and managed on the principal of co-operation, self-help and

mutual help. They function with the rule of “no profit, no loss” basis. Co-operative banks, as a

principle, do not pursue the goal of profit maximization. Co-operative bank performs all the

main banking functions of deposit mobilization, supply of credit and provision of remittance

facilities. Co-operative banks provide limited banking products and are functionally

specialists in agriculture related products. However, co-operative banks now provide housing

loans also. UCB’s provide working capital loans and term loan as well.

Co-operative banks do banking business mainly in the agriculture and rural sector. However,

UCBs, SCBs and CCBs operate in semi urban, urban and metropolitan areas also. The urban

and non-agricultural business of these banks has grown over the years. The co-operative

banks demonstrate a shift from rural to urban, while the commercial banks, from urban to

rural. Co-operative banks belong to the money markers as well as to capital market. Primary

agricultural credit societies provide short term and medium term loans.

Co-operative banks in India finance rural areas under:

i. Farming

ii. Cattle


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iii. Milk

iv. Hatchery

v. Personal finance

Co-operative banks in India finance urban areas under:

i. Self-employment

ii. Industries

iii. Small scale units

iv. Home finance

v. Consumer finance

vi. Personal finance

2.3 Leading Players:State Bank of India (SBI) HDFC Bank

ICICI Bank Punjab National bank (PNB)

UTI Bank (AXIS Bank) Hong Kong & Shanghai Banking Corp (HSBC)

Kotak Mahindra Bank Sundaram Bank

2.4 Future prospects of the industry:The Indian banking system, with its extensive branch network spread across the length and

breadth of the country, has both depth and reach today. It is the spine of our entire financial

system and the institutional framework within which financial markets operate. An economy that

is growing at a steady clip of 9% needs a vibrant and dynamic banking system to keep pace with

it.


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TYPES OF CO-OPERATIVE BANKS

CO-OPERATIVE BANKS

RURAL CO-OPERATIVE

BANKS

URBAN CO-OPERATIVE BANKS

SHORT-TERM RURAL

CO-OPERATIVES


STATE CO-

OPERATIVE

BANKS

LONG-TERM RURAL CO-

OPERATIVES

PRIMARY

AGRICULTURE

CREDIT SOCIETY

CENTRAL CO-

OPERATIVE BANKS

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The co-operative banking structure in India may be divided into three component parts, they are

Primary credit societies at the base

Central co-operative banks at the middle

Provincial or state co-operative banks (also called apex banks)at the top

Primary co-operative credit society

Primary co-operative credit society is an association of borrowers and non-borrowers and

deposits of members and loans from central co-operative banks. The borrowing power of the

members as well as of the society is fixed. The loans are given to members for the purchase of

cattle, fodder, fertilizers pesticides, implements etc.

Central co-operative societies

Central co- operative societies are federation of primary credit societies as well as individuals.

The funds of the bank consist of share capital, deposits, loans and overdrafts from state co-

operative banks and joint stocks. These banks finance member societies within the limits of

the

borrowing capacity of societies. They also conduct all the business of a joint-stock bank.

State co-operative bank


STATE CO-OPERATIVE

AGRUCULTURE & RURAL

DEVELOPMENT BANKS

PRIMARY CO-OPERATIVE

AGRICULTURE & RURAL

DEVELOPMENT

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State co-operative bank is a federation of central co-operative banks and acts as a watchdog of

the co-operative banking structure in the state. Its funds are obtained from share capital,

deposits, loans and overdrafts from the reserve bank of India. The state co-operative banks

lend money of central co-operative banks and primary societies and not directly to farmers.

SOURCES OF FUNDS FOR CO-OPERATIVE BANKS ARE:

Central and state government

RBI and NABARD

Other co-operative institutions

Owned funds

Debentures issued

Deposit from public

CLASSIFICATION OF CO-OPERTIVE BANKS

Some co-operative banks are scheduled banks, while others are non-scheduled banks. For

instance, SCBs and some UCBs are scheduled bank but other co-operative banks are non-

scheduled banks. At present, 28 SCBs and 11 UCBs with demand and time liabilities over

Rs.50crore each included in the second schedule of the RBI act.

Co-operative banks are subject to CCR and liquidity requirements as other scheduled banks are

however, their requirements are less than commercial banks.

TABLE – 1:

SL. No. Category bank Minimum SLR holding in govt.

and other approved securities as

percentage of Net Demand and Time

Liabilities (NDTL)

1. Scheduled banks 25%

2. Non-Scheduled banks

a) With NDTL of Rs.25crore &

above

b) With NDTL of less than

Rs.25crore

15%

10%

RECENT DEVELOPMENT:

Over the year, primary (urban) co-operative banks have registered a significant growth in number,

size and volume of business handled. As on 31st march, 2003 there were 2,104 UCBs of which 56


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were scheduled banks. About 79% of these are located in 5 states- Andhra Pradesh, Gujarat,

Karnataka, Maharashtra and Tamil Nadu. Recently the problems faced by a few large UCBs have

highlighted some of the difficulties these banks face and policy endeavors are geared to

consolidating and strengthening this sector and improving governance.

There are more than 297 co-operative banks in India:

TABLE – 2:

States No. of Banks

Andhra Pradesh 24

Assam 1

Bihar 24

Chhattisgarh 1

Goa 11

Gujarat 221

Haryana 1

Himachal Pradesh 3

Jammu and Kashmir 2

Karnataka 8

Kerala 43

Madhya Pradesh 35

Maharashtra 67

Meghalaya 5

Orissa 2

Rajasthan 13

Tripura 1

Tamil Nadu 2

Uttarakhand 1

Uttar Pradesh 8

West Bengal 14

INDIAN SCENARIO

The Indian banking system of today can be compared with finest banking system in the whole

world. Today the Indian banking system is on very sound lines with a network of branch spared


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all over the country and serving all sections of the society with innovative

banking programs.

Today’s Indian banking system comprises of 27 public sector banks,30 private sector non

schedule commercial banks, several private sector new commercial banks, 27 foreign

schedule banks, 196 regional rural banks, several thousand’s Co- Operative banks and several

land development banks. Institutions like Life Insurance Corporation of India and Unit Trust

Bank of India also plays an important role in Indian banking system.

Banking structure or banking system in India

The constituents in the banking sector of India are

The Reserve Bank of India

The State Bank of India and its subsidiaries

The Nationalized and the private Sector Indian Commercial Banks

The Private Sector Foreign Exchange Banks in India

The Co-operative banks and land development banks

The regional rural banks

Indian commercial bank

Banks that carry on commercial banking operation such as acceptance of deposits from the public,

repayable on demand or alter a short period and the granting of short term credit mainly to trade,

commerce and industry with a wide network of branches throughout the country.

2.5 ROLE OF CO-OPERATIVE BANKING IN INDIA:

Co-operative Banks are much more important in India than anywhere else in the world. The

distinctive character of this bank is service at a lower cost and service without exploitation. It has

gained its importance by the role assigned to them, the expectations they are supposed to fulfill,

their number, and the number of offices they operate. Co-operative banks role in rural financing

continues to be important day by day, and their business in the urban areas also has increased

phenomenally in recent years mainly due to the sharp increase in the number of primary Co-

operative banks. In rural areas, as far as the agricultural and related activities are concerned, the

supply of credit was inadequate, and money lenders would exploit the poor people in rural areas

providing them loans at higher rates. So, Co-operative banks mobilize deposits and purvey

agricultural and rural credit with a wider outreach and provide institutional credit to the farmers.

Co-operative bank have also been an important instrument for various development schemes,

particularly subsidy-based programmes for poor.


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2.6 PROBLEMS OF CO-OPERATIVE BANK:

Co-operative banks are no exceptions when it comes to problems. As in the case of commercial

banks, these do have certain problem:

The vital link in co-operative credit system namely, the primary co-operative associations

themselves are weak.

They suffer from weak quality of loan assets and force unsatisfactory recovery of loans.

They suffer from infrastructure weakness and structural flaws.

They suffer to some extent officially and politically.

COMPANY PROFILEBACKGROUND AND INCEPTION OF THE COMPANY

The Karnataka State Co-operative Apex Bank Limited (hereinafter referred to as “The Bank”) is a

Scheduled Co-operative Bank incorporated under the Karnataka State Co-operative Societies Act

1959. It was established in 1915 and is meant to act an Apex Body to finance agriculture sector

through the District Central Co-operative Banks and Primary Agriculture Co-operative Societies.

In the later years the Apex Bank diversified its activities into commercial banking. Today it has

40 branches in Bangalore city through which it carries out commercial banking activities. It does

not have any branches outside Bangalore.

HISTORY OF KSCABL

The bank was registered on 10th November 1915 under the name and style of “The Mysore

Provincial Co-operative Bank Limited”, under Mysore Co-operative Societies Act of 1905. Then,

the Bank was not an Apex institution, as it was not exclusively meant for financing the Co-

operative in the State of Mysore. Another Bank Called the Bangalore Central Co-operative Bank

Limited, Bangalore (which was later converted into an urban bank), which was registered in 1905,

was also financing the Co-operatives. The bank owes its origin to Sri. M.A. Narayan Iyengar,

B.A., B.L., who was the Registrar of Co-operative Societies at that time.


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Sri. Varadaraja Iyenger

Founder – KSCABL

The bank was founded with the objective of financing, inspecting and supervising the Co-

operative societies in the Mysore State. Subsequently, several district Co-operative central banks

with the jurisdiction of a district were registered. Five such district central banks were started. But

their working was not satisfactory and they became defunct. An such the provincial bank started

financing the societies directly. Besides granting of loans, the bank served as an outlet for

investment of the surplus finds of the Co-operative societies in the State. The Bank thus acts as

the balancing centre of the Co-operative movement in the State, safeguarding its interests.

NEED FOR APEX BANKKarnataka has been in the forefront of co-operative endeavors and has produced several

outstanding cooperatives. Sri. Siddanagowda Sanna Ramanagowda Patil organized the first

Agricultural credit co-operative society in 1905 in the village of Kanaginal in Gadag district.

The co-operatives in Karnataka have the following fundamental objectives and principles:

To inculcate the spirit of cooperative among the people in the state.

To encourage people to promote cooperatives on a voluntary basis.

To ensure that the cooperatives in the state enjoy maximum autonomy.

To ensure that the cooperatives are accountable to members.

To ensure that the cooperatives function as instruments for poverty alleviation and for the

uplift of weaker sections of the society in order to pave way for establishing an

equalitarian society.

To ensure that the cooperative function as useful instruments to bring about sustained

improvement in the quality of life of their members.

To encourage cooperatives to emerge as self supporting, economic service-oriented

business concerns.

To encourage cooperatives serve as multifunctional units.


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To encourage efficient deposit mobilization.

To encourage efficient deployment of human resources.

To achieve financial gains and to put mutual aim ahead of private interest.

To provide equal opportunities to all the members.

To encourage cooperatives to emerge as peoples bank.

To prevent misuse by cooperators.

To ensure independent audit.

To infuse professionalism in the management.

To serve towards national objectives.

To have Cooperators among the Cooperatives.

Initial Stages of Co-operative Movement

The Co-operative Movement in the old Mysore area was first introduced in 1905 when the first

Mysore Co-operative Societies Act was passed. The progress of the movement was slow up to

1910-11. However, in the course of the next few years, there was rapid development. There were

111 societies with a membership of 9043 and a working capital of Rs. 3.71lakhs at the close of

1910-11. By the end of financial year 1914-15, there were 725 societies with a membership of

56,267 and their working capital went up to Rs.30.85lakhs.

Need for a Separate Provincial Bank

During the period when the Co-operative Movement was introduced, the need for an Apex Bank

to finance the societies was not felt since most of the earlier societies, which were started, were

non-agricultural societies and they were carrying on their activities out of the meager resources

raised by them. But after the year 1910-11, the number of societies and out of which 661 were

agricultural credit societies. With the increase in the number of societies, the need for starting a

special agency for financing the societies arose. As already indicated above, the Bangalore central

co-operative bank was already in the field and was financing some societies to a small extent.

Subsequently, however, another institution more or less similar in nature with the jurisdiction of

Mysore District called the Mysore District Co-operative Central Bank was registered. This was

followed by another type of institution known as unions, which was designed to work as a

permanent link between the primary societies at the base and the central bank at the top. The

jurisdiction of the unions extended over a taluk and their main functions were to mainly inspect

and supervise the co-operative societies in the taluk and also to finance them partly by raising

deposits and partly by borrowings from central banks. But since their utility to the movement as a

whole was far from satisfactory on account of their limited area of operations and lack of


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resources, the unions; were wounded up in the next few years by an order of Government in

December 1924.

Starting of the Provincial Co-operative Bank

Against this background, the Mysore Provincial Co-operative Bank came into existence. Though

this Bank was registered on 10-11-1915, it actually commenced its work in 1916. The bank was

started with the objective of financing, inspection and supervising the co-operative societies in the

Mysore State. Subsequently, several district co-operative central banks with the jurisdiction of a

district were registered. Five such district central banks were started. But their working was not

satisfactory and they became defunct. As such, the provincial bank started financing the societies

directly. Besides, granting of loans, the Bank served as an outlet for investment of the surplus

funds of the co-operative societies in the State. The Bank thus began acting as the balancing

centre of the Co-operative Movement in the State, safeguarding its interests.

Re-organization of Provincial Co-operative into an Apex Bank

As already stated above, there were two provincial co-operative organizations working on similar

lines and with the same aims and objects, namely (1) The Mysore Provincial Co-operative Bank,

(2) Bangalore Central Co-operative Bank. This was an anomaly, which led to mutual completion

unnecessarily in the matter of financing of co-operative societies. In order to remove this anomaly

and to have only one institution as an Apex institution exclusively for financing the cooperatives

in the state, the Government appointed an enquiry committee known as the Mysore Co-operative

Enquiry Committee, 1920-22 presided over by Mr.Lallubhai Samakdas. The Committee after

reviewing the position of these two banks, made the following three alternative recommendations

to the Government:

To amalgamate the Mysore Provincial Co-operative Bank and the Bangalore Central Co-

operative Bank.

To create a new Apex Bank.

To convert the Central Co-operative Bank into an urban bank dealing only with the individual

and to reorganize the provincial Co-operative Bank into a new Apex Bank.

The Bangalore Central Co-operative Bank opposed the amalgamation with the provincial Co-

operative Bank. Thus, the creation of a new Apex Bank was out of question. The Government

therefore accepted the third suggestions made by the Committee.

Accordingly, the Government passed orders on 14/15.09.1925 permitting the Mysore Provincial

Cooperative Bank to get itself converted into an Apex Bank with the jurisdiction extending over


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the entire State for financing the co-operative societies exclusively and the Bank thereafter was

named as the Mysore Provincial Co-operative Apex Bank Ltd, popularly known as “Apex Bank”.

In the beginning, the Bank was advancing long-term loans through agricultural credit co-

operatives for land improvements and redemption of prior debts. Large amounts were given for

the above purposes. After the organization of Central Co-operative Land Mortgage Bank in the

year 1929 and Primary Land Mortgage Banks at the taluk level, the Bank had to give up this

model of business. On account of depression between the years 1925-30, the value of lands and

the prices of agricultural produce fell very steeply and the Bank had to face a lot of difficulties in

the recovery of long term loans advanced. However, during Second World War, there was rise in

the land value and agricultural prices and the Bank could therefore recover a major portion of its

dues.

In order to meet the loss of business on account of stoppage of long-term loans for land

improvements and redemption of prior debts consequent on the organization of Central Land

Mortgage Bank, the Bank started financing of long-term loans for construction of houses through

House Building and House Construction Societies. Besides, on account of Second World War,

there was great stimulus for consumer stores activities for distribution of essential commodities

through co-operatives. The Bank undertook the financing of these consumer societies in the form

of cash credit loan. The financing of House Building Societies continued up to the year 1950

when a separate Apex Institution called the Mysore State Co-operative House Building

Corporation was registered. The Government thereupon directed the Bank not to issue loans to the

House Building Societies. This was a period of crisis in the history of the Bank. The Bank had to

satisfy itself by financing a few marketing societies by way of crop and produce loans and a few

stores societies.

Fortunately for the bank, consequent to the amendment to the Reserve Bank of India Act during

1953-54, the RBI suggested that the State Government should step into strengthen the capital

structure by contributing Rs. 5lakh towards share capital of Apex Bank. Accepting the proposal,

the State Government contributed Rs. 5lakh towards share capital and rehabilitation grand of Rs.

4lakh to meet anticipated bad debts.

During the year 1956-57, States were reorganized on linguistic basis and the new Mysore State

with 19 districts came into existence. Since there were District Cooperative Central Banks in all

the integrated districts, all the District Cooperative Central Banks came under the jurisdiction of

Apex Bank. Further the State Government notified the Apex Bank as the State Cooperative Bank

for the entire state and with the expansion, the responsibility of the Bank increased considerably.


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The Bank stopped financing of primary societies directly. The membership and share capital held

by primary societies in Apex Bank was transferred to the respective District Cooperative Central

Banks. There was all round progress in the cooperative movement with the reorganization of the

State and also in all spheres of activities of the Apex Bank like share capital, reserves, deposits,

borrowings, lending, profit etc.

APEX BANK-“The Bank that listens”

Karnataka State Co-operative Apex Bank is playing a significant role in the dispensation of

production credit to the farmers. It is to the credit of Karnataka that the first co-operative credit

institution in the entire country was established way back in the year 1904 in a village called

Kanaginahal now at Gadag district, Primary Agriculture Credit Societies (PACs) at the village

level federation later to District Central Co-operative Banks (DCCBs) at the district level. These

DCC banks federated themselves at the state level to form Apex Bank.

The Karnataka State Co-operative Bank (KSCBL) was established in the year 1915 with deposit

of Rs.1.26lakh, owned funds of Rs.0.54lakh and working capital of Rs.1.80lakh. Varadaraj

Iyenger was its founder and president. The president of KSCBL at present is Mr.R.M.Manjunatha

Gowda. The bank has been extending its continued service for the past 95years to its members

and customers.

Apex bank is a pioneer in agriculture finance and allied activities. Apex Bank is ranked as one of

the premier state co-operative banks in the country. The main objective of the bank are to serve

the farmers in the state by providing short and medium term agriculture loans, general banking

business and functions as a leader of co-operative banks in the state.

Apex bank also provides cash credit loans to processing, marketing and consumer co-operatives

as well as sugar factories in Karnataka and working capital loans to state level and national level

institutions.

Apex bank with a network of 40 branches in the city of Bangalore doesn’t believe in growing

alone. It has a firm believe that its continued existence is justified only when the DCC banks and

the PACs are made stronger. Today the bank has 21DCC banks and 4613 PACSs throughout the

state. All branches are computerized.

They believe that the farmers who borrow from them are not their clients but are of their own

family members. Here lays their main strength, ensuring an excellent track record for repayment

culture. Compared to commercial banks and regional rural banks, NPA (Non-performing assets)

level of this bans is for less, even through its aim is to reduce it further.


Year: 2012-13

The bank is habituated to get awards at the national level year after year. Similarly NABARD

(National Agricultural bank of rural development) has been given best performance award and

even PACSs have not lacked behind in getting national recognition. All DCC banks and nearly

80% of PACSs have proved them to be financially viable.

They are aware of the problems faced by the farmers, be it non-remuneration price or occasional

drought like situation in the state. This bank is committed to provide whatever little assistance to

the state government to overcome these difficulties. They are aware of their limitations; their

market share in the production credit dispensation has to go up. There are yet cover 20lakhs

farmer members. The national agriculture policy formulated by government of India as cast

greater responsibility on the bank and they hope accomplish what is expected from them in this

behalf. They are also providing housing loans, mortgage loans and vehicle loans to individuals

and also giving installment loans to the employees of government and public undertaking up to

limits of Rs. 1lakh. Apart from this jewel loan is also extended to the customer through their

branch in Bangalore.

The construction of new building at a cost of around Rs.800lakhs commenced in august in 1998

provides added impetus to a new work culture and new mindset of all. The gigantic building with

granite gladded facade having circular and rectangular column suggesting strengths and stability

reflects the administrative requirements of the bank along with the hi-tech banking hall on the

ground floor. The building up area of Uthunga is 67,820 sq.ft. And the civil cost is about Rs.888

per sq.ft and interiors all-inclusive worked at Rs.357 per sq.ft.

The bank believes that their members are always behind them not only to encourage but also to

guide them in case they go wrong. The bank is great full to them. Similarly it is great full to the

government of Karnataka, RBI, NABARD and all other sister co-operatives in the state for what

they are today.

AGRICULTURE CO-OPERATIVE STAFF TRAINING INSTITUTE

The Agricultural Co-operative Staff Training Institute of the Karnataka State Co-operative Apex

Bank Limited was established in the year 1985 to impart the requisite knowledge, professional

skills ad attitude of the personnel working in Apex bank, District Central Co-operative Banks,

Urban co-operative banks and Primary Agriculture Co-operative Societies in the state. During the

year 2009-10 1590 have participated for training program.

The agricultural co-operative Staff Training Institute is located at Padmanabhanagar. The Institute

is having its own infrastructure like Administrative Block, 3 classrooms, Library, conference hall


Year: 2012-13

and hostel block with 18 rooms which accommodates 45 persons with canteen facilities and

providing Boarding and lodging facilities to all the participants during training period.

We are in the midst of challenges which have not been faced by the co-operatives hitherto in the

wake of economic liberalization and globalization. The co-operatives are required to be

professional to remain competitive to effectively cater to the needs of the rural community. It is

necessary that the bank should utilize the available man power effectively to the end.

The institute is dedicated to improve and utilize the available man power at Apex Bank, DCC

Banks, Urban Co-operative Banks and Primary Agricultural Co-operative Societies effectively.

The institute is offering the entire training program at subsidized cost with the assistance of

NABARD. Only nominal delegation fee is being collected from the client institution for the entire

training program conducted by the institute.

OBJECTIVES OF THE BANK

The Apex Bank is a pioneer in agricultural finance and allied activities in Karnataka. The Bank

thanks to its broad spectrum of activities and a proven track record is ranked as one of the premier

State Co-operative Banks in the country. The Bank’s main objectives are to serve the farmers in

the State by providing short and medium term agricultural loans, carry on general Banking

business and function as a leader of Co-operative Banks in the state.

The bank also provides cash credit loans to agro processing and marketing activities, consumer

cooperatives and sugar factories in Karnataka. It provides term loans to sugar factories under

consortium arrangements and working capital loans to state level and national level co-operative

institutions. The main aims and objectives of the Bank defined in the Bank Bye Law No. III are

given below:

To serve as a State Co-operative Bank and as a balancing center in the State of Karnataka for

registered co-operative societies.

To raise funds by way of deposits, loans, grants, donations, subscriptions, subsidies etc. for

financing the members by way of loans, cash credits, over-drafts and advances.

To develop, assist and co-ordinate the member DCCBs and other Co-operative Societies and

secure financial assistance for them

To arrange/hold periodical Co-operative Conferences of the DCCBs and other members of the

bank and to take action for the growth and development of the Co-operative Credit

Movement.

To participate in financing Co-operative and other institutions who are members of the bank,

directly or through consortium of Bankers.


Year: 2012-13

To participate in the schematic lending and to provide loans for which refinance facility is

available with term lending institutions.

To arrange for the inspection and supervision of the affiliated DCCBs and other Co-operative

Societies and guide them in their working.

To buy and sell securities for the legitimate investment of surplus funds and act as agents for

buyers and sellers of securities of Central/State.

To carry on general business banking and other banking activities to the members and

customers.

To purchase, acquire or raise or otherwise obtain moveable of immoveable property for the

own use of the bank and also to dispose them of when not required.

To take measures to help Co-operative Research and Co-operative Development.

To manage, sell or release any property which may come into the possession of the bank in

satisfaction of or part satisfaction of any of its claims.

To promote economic interest of the members of the Bank in accordance with the principles

of Co-operation.

To do such other things as are incidental or conducive to the promotion and advancement of

the business of the Bank.

Some Co-operative banks are schedule Co-operative banks while others are non-

schedule Co-operative banks.

To do such other things as are incidental or conductive to the promotion and advancement

of the business of the Bank; one of the premier State Co-operative Banks in the country.

The Bank’s main objectives are to serve the farmers in the State by providing short and

medium term agricultural loans, carry on general Banking business and function as a

leader of Co-operative Banks in the State.

The Bank has expanded its activities and offers all types of banking services to its

customers, the growth in deposits as well as loans and advances led to appreciable rise in

profitability from year to year. It has now built up a strong capital base and is ranked as

one of the premier state co-operative banks in the country. Nearly 40% of the loans have

been advanced to weaker sections SC/ST and Agricultural Laborers.

The principal functions:

Financing of Short Term Loans for Seasonal Agriculture Operations and for marketing

of crops. These loans are repayable within one year.


Year: 2012-13

During the year

Advancing medium term loans for the development of agricultural infrastructure such

as Lift Irrigation, Dairy, Poultry, Plantations, Gobar Gas, etc, under schematic lending.

Providing Cash Credit loans to Processing, Marketing and Consumer Co-operatives as

well as Sugar Factories in Karnataka and also Term Loans to sugar factories under

consortium arrangements.

Advancing Working Capital loans to state level Co-operative like MARKFED, KCCF

and to the National Level Co-operative such as IFFCO and KRIBHCO. The Bank

provides similar facilities to Public Sector undertakings like Food Corporation of India

through consortium arrangements with Commercial Banks and at times directly.

The Bank extends finance to Non-Farm Sector and for the development of Cottage

Industries, Small Scale Industries and Rural Artisans and Weavers. It is a scheduled

Bank in all respects including remittances of funds by Demand Draft, Mail Transfers,

Collection of Cheque and Drafts.

INFRASTRUCTURE

The Institute is having its own infrastructure like Administrative Block, 3 Classrooms, Library,

Conference Hall and Hostel Block with 18 rooms which accommodates 45 persons with canteen

facilities and providing Boarding and Lodging facilities to all the participants during training

period.

ACTIVITIES OF THE BANK

Financing short-term (agriculture) loans for crop production and marketing of crops and

advancing Medium Term Loans for development of agricultural infrastructure such as lift

irrigation, dairy, poultry, plantation, gobar gas etc.

Extending cash credit loans to processing, marketing and consumer co-operative as well as

sugar factories in Karnataka.

Advancing term loans to new co-operative/private sugar factories under consortium

arrangement in Karnataka.

Advancing working capital loans to sugar factories, state level cooperative and to national

level cooperatives such as IFFCO, KRIBHCO and to state level undertakings through

consortium arrangements with commercial banks.


Year: 2012-13

Financing to non-farm sector for development of cottage industries and rural artisans and

weavers.

To carry on general business of Banking like remittances of funds by DD, Mail Transfer,

Collection of Cheques and Draft, issue of consumer loans, vehicle loans, housing loans, salary

earners loans and gold loans and other banking activities to the members and customers.

To monitor the Inland Mutual Arrangement Scheme under which money remittances and

collection of bells and Cheques are facilitated between member banks. The Bank is a member

All India Mutual Arrangement Scheme, whereby money remittances could be made and DDs

issued as well as Bills and Cheques sent for collection throughout India. Similarly, mail

Transfers and Bills Collection are facilitated from any part of the country to Apex Bank.

BRANCHES AT BANGLAORE


Year: 2012-13


BRANCH NAMEHead Office Branch – Chamarajpet

Ashoka Pillar BranchBanashankari Branch

Basaweswarnagar BranchChandralayout BranchGandhinagar BranchGanganagar BranchGirinagar BranchGokula Branch

H S R Agara BranchIndiranagar Branch

Jayanagar Market ComplexJayanagar 9th Block branch

J P Nagar BranchKengeri Satellite Town Branch

Koramangala BranchLakkasandra Branch

Legislators Home BranchMagadi Road Branch

Mahalakshmipuram BranchM S Building Branch

Public Utility Building BranchPadmanabhanagar Branch

Rajajinagar BranchR P C Layout Branch

R T Nagar BranchShivajinagar BranchVijayanagar BranchVyalikaval Branch

Vidhanasoudha BranchVivekananda College Ext. Counter Br.

K R Puram BranchYelhanka Branch

Bommsandra BranchRajarajeswarinagar Branch

B T M Layout BranchSunkadakatte BranchT Dasarahalli Branch

Banashankari 3rd StageMahadevapura Branch

Year: 2012-13

ACHIEVEMENT AWARDS:

1. Bank is able to lend 75% of the farmers in the state and it covers all sugar factories in

Karnataka.

2. Apex bank is habituated to get awards at national level year after year. Similarly

NABARD has been giving best performance award and even PACS have not lagged

behind in getting national recognition. All DCC bank and merely 80% of PACS have

proved.

3.2 VISION

As a State Co-operative Bank, Apex Bank shall be dominant financial institution in state leading

the state to economic prosperity.

The Bank shall be the model of an effective, protective, dynamic and financially sound

organization, responsive to state goals and aspiration.

The bank shall maintain highly trained and motivated professionals committed to highest

standards of ethics and excellence.

The bank shall contribute to building progressive and good standards of co-operative societies

in the service of farmers and rural mass.

3.3 MISSION

Ensuring the best quality of life and success of their farmers, primary agricultural co-operative

societies, district central co-operative bank clients and employees, who are the reasons for their

being.

FOR THEIR FARMERS

The bank shall continue to improve their socio economic status through timely financial and

technical support.

FOR THEIR CLIENTS

They shall deliver innovative and advanced products and services in protective and effective

manner to meet their local demands.

FOR THEIR PAC’s AND DCC BANKS

They shall ensure visual co-operative and compliment action to achieve optimum gain in an

environment of confidence and trust.

FOR THEIR EMPLOYEES


Year: 2012-13

They shall ensure a work atmosphere of mutual respect and team work within the systems of

recognition regards. They shall continue appropriate training and value enhancement to ensure the

highest degree of professionalism and integrity.

SERVICE PROFILE OF THE BANKThe Karnataka State Co-operative Apex Bank limited Provides following services to the

societies:-

Financing of short term loans: financing of short term loans for seasonal agricultural

operations and marketing of crops. These loans are repayable within one year.

Financing of medium term loans: these loans are sanctioned for agricultural purpose and

non-agricultural purpose.

Financing of kisan credit card schemes/loans: kisan credit card aims at providing timely

and adequate credit support to farmers for their cultivation including investment credit needs

in a flexible and cost effective manner. All DCC banks in the state have implemented the

Kisan credit scheme.

Credit facilities of self help groups: All the DCCBs have taken keen interest in the

formation of self help groups in co-ordination with PACSs. Self help groups mobilize their

savings and avail credit facilities from DCCBs and PACSs.

Advancing medium term loans with economic development: These loans are advanced for

the agricultural infrastructures such as lift irrigation, dairy, poultry, gobar gas etc that

constitutes schematic lending.

Providing cash credit loans: Providing cash credit loans to processing marketing and

consumer co-operatives as well as sugar factories in Karnataka and also term loans to sugar

factories under consortium agreement.

Advancing working capital loans: Advancing working capital loans to state level co-

operatives like MARKFED, KCCF and to national level co-operatives like IFFCO and

KRIBHCO. The bank provide similar facilities to public sector understanding like Karnataka

silk marketing board, Karnataka handloom development corporation, Karnataka small scale

industries development and corporation. Food corporations of India directly and also through

consortium arrangements with commercial banks.

Loans through various schemes: Loans through various schemes such as:

1) Housing Loans:


Year: 2012-13

Loans for purchase/ construction of houses and flats are sanctioned upto Rs.30.00lakhs for

residents of Bangalore. Repayment period is upto 15 years.

2) Housing Loans for construction/purchase:

TABLE – 3:

Repayment period Limit Present rate of interest

Upto 7 years Upto 30.00lakhs 10.50%

Above 7 years and upto 15

years

Upto 30.00lakhs 11.50%

Above 7 years and upto 15

years

Above

30.00lakh

12.50%

Commercial building construction / purchase/ mortgage loan:

TABLE – 4:

Repayment period Limit Present rate of interest

Maximum 10 years Upto 60.00lakhs 15.00%

Processing charges:

1% of the loan amount.

Required Documents:

Original equitable mortgage deed Latest EC in Form No.15 after registration Loan agreement Acceptance letter Pro-note and letter of guarantee shall be executed by surety.The applicant should provide property insurance policy up to 150% of the loan amount.

3) House / site mortgage loans:

Mortgage loan is available for the purpose of education / marriage of children and also

business purposes. Mortgage loan also extended to the commercial buildings repayable in 120

months. Loans are also given for site purpose and site mortgage. The rate of the interest varies

from 14% to15% p.a. based on the nature of loan and loan amount.

4) Professional loan

TABLE – 5:


Year: 2012-13

Professional Loan Present rate of interest

Upto Rs. 60.00lakhs 13.00%p.a

5) Commercial vehicle loan

TABLE – 6:

Commercial vehicle loan Present rate of interest

Upto Rs. 60.00lakshs 12.00%p.a

6) Cash credit loans to traders

TABLE – 7:

Cash credit loans to traders Present rate of interest

Upto Rs. 60.00lakshs 13.00%p.a

7) Vehicle loans:

Loans to individuals for purchase of two wheelers and four wheelers are granted upto a

maximum limit of Rs. 20.00lakhs. The loans are sanctioned upto 75% of invoice value, Road

tax, and insurance, whichever is less amount of the vehicles.

TABLE – 8:

Period Loan Amount Present rate of interest

5 years Upto Rs.5lakhs 11.50%

5 years Above Rs.5lakhs 12.50%

8) Instalment Loans:

Under this scheme bank finances employees of public sector undertakings and also

government employee’s upto a limit of Rs.3.00lakhs.The present rate of interest is 12.50%

and repayment period is 60 months.

9) Jewel loan:

The bank also provides loans to the public on pledge of gold ornaments. The maximum limit

is Rs.10.00lakhs and the present rate of interest is 12% to 12.50% and repayment period is 2

years.

Rate of Interest:

Upto 5lakhs – 12.00% per annum

Above 5lakhs – 12.50% per annum


Year: 2012-13

Maximum limit:

For individual loanee is Rs 60.00lakhs inclusive of all loans.

The repayment period for the loan is 24 months and interest should be paid every month. 2 %

penal interest will be collected on overdue amount and 13.00% interest will be charged on

the overdue interest amount.

Service charges along with Jewel Appraisal chargers will be collected for each loan.

The loan will be considered only if the gold is 22 carat.

10) Apex personal:

Loan scheme for employees of corporate professionals can avail this loan.

11) Apex cash:

Loans are provided against approved bonds like RBI, NABARD and other government bonds.

12) Apex education:

Education loans to deserving / meritorious students for pursing higher education and

professional courses in India and abroad in reputed universities / institutions.

13) Apex Travel:

To meet travel and lodging expenses of individuals for travel in India and abroad either trough

personally arranged tours or through conducted tours. Annual Gross Salary Gross Income of

the applicant should not be less than Rs.1.50lakhs.

14) Apex Rent:

Loan based on the rental income of the property rented/ leased out to central / state / semi

government / banks / financial institutions and multinational companies.

15) Apex BDA:

i. Loan for direct purchase of sites from Bangalore Development Authority either on

allotment basis or through auction. Salaried Individuals with a confirmed service of three

years. Non – salaried persons must be IT Assessee for at least three years.

ii. Loan scheme to individuals to pay initial deposit as notified by Bangalore Development

Authority in their offer letter. Salaried Individuals confirmed in service. Non salaried

persons must be IT Assessee for at least 3 years.

16) Apex Overdraft:

Loans to individuals pursuing such activities like retail trade, small business and

professionals. Loans are provided against security of National Savings Certificate / Life

Insurance Corporation Policy / Gold Ornaments, etc.


Year: 2012-13

17) Apex Self Employment:

Terms loans and working capital loan for purchase of tools, loan to auto mechanics /

electricians / plumbers and carpenters engaged in servicing & repairing, to meet their working

capital requirements. Self employed persons who are engaged in servicing and repairs.

Preference to those who have undergone training in the prescribed disciplines in the reputed

training in the prescribed disciplines in the reputed training institutes.

18) Apex Gold:

Loans are provided to individuals for purchase of gold jewellery. The annual gross salary /

gross income of the applicant should be above Rs.1.00lakhs.

19) Apex retails:

The loan for petty traders, enterprises established mainly for providing services for selling of

foods on commission basis booking, clearing and forwarding agents, petty trades like grocery,

cloth, Xerox can avail this loan.

20) Apex women:

Loan sanctioned to women to meet their genuine personal needs like buying household

articles, gifts and jewellery. Working women or housewives between 18 to 55 years of age are

eligible for availing the loan.

21) Apex Pension:

Loans are provided for pensioners to meet medical expenses, other genuine needs and

emergent personal expenses. Pensioners drawing pension through branch can avail this loan.

22) Apex Professional:

Personal loans are provided to doctors / engineers / architects and also to prompt income-tax

payees. The applicant must be registered / reputed professional having his own office. 80% of

the annual income as assessed in the IT Returns.

Personal banking: Apex bank provides the following deposits schemes to the customers.

A. Term Deposits: Term Deposit schemes offered by the KSCABL currently are “Fixed

Deposit”, Diamond Jubliee Jeevan Jyothi Deposit (DJJJ)” and “Cumulative Deposit and

Reserve Fund deposit”.

Fixed Deposits

i. Can be opened in a single name or two names.


Year: 2012-13

ii. The period of deposit ranges from 15 days to 10 years.

iii. This account can be operated by either or survivor or jointly.

iv. Nomination facility is available. In case a minor is nominated, another name of a major is

a must.

v. This deposit is meant for a stipulated period. The amount will be paid on the date of

maturity. The interest is payable on monthly/quarterly basis.

vi. If the depositor wants to close the deposit before maturity (premature closure), a penalty

of 1% is charged.

vii. Deposits are accepted from Institutions and Individuals.

viii. Loan facility is available on this deposit. 85% of the deposit amount can be given

as loan. 2% more interest against the applicable rate on FD will be charged.

ix. Overdraft facility.

x. Additional 1% interest is paid for staff and ex-staff accounts.

xi. 0.50% more interest is paid for Senior Citizen.

xii. Additional 0.50% interest is paid for individual deposits of Rs. 15.00lakhs & above,

invested at a time for a period of one year & above.

xiii. Not transferable.

TABLE – 9:

TERM DEPOSITS RATE OF INTEREST

1. 15 to 45 days

2. 46 to 90 days

3. 91 to 179 days

4. 180 to 364 days

5. 1 year to 2 years

6. 2 years and above

5.00%

6.00%

8.00%

8.50%

9.25%

9.00%

Diamond Jubilee Jeevan Deposit A/c (DJJJ)

i. Can be opened in a single name or two.

ii. Can be operated singly by either or survivor or jointly.

iii. Nomination facility is available.

iv. One year is the minimum period for this deposit.

v. Interest will be paid along with the principle amount at the time of maturity.

vi. 75% of advance is available against this deposit.


Year: 2012-13

vii. This deposit is not transferable

Note:

1. The Higher Rate of 0.50%on Individual Deposits of Rs.15.00lakhs & above Invested

at a time for a period of One year & above.

2. The Higher Rate of Interest 0.50% offered to Senior Citizens on all term deposits

irrespective of the period of deposits.

3. The retired Officials of KSC Apex Bank Ltd. Who have become senior Citizens are

not entitled for this higher rate as per the circular dated 04.06.2007.

Cumulative Deposit:

i. Can be opened in a single name or two names.

ii. One year is the minimum period for this deposit.

iii. The depositor has to pay monthly installments in multiples of Rs. 100/- only.

iv. 70% of advance is available against this deposit

v. Interest will be paid along with the principle amount on the date of maturity.

vi. Nomination facility is available.

B. Current Deposits:

Features

i. Individuals, partnership firms, HUF, Societies, Trust Accounts, can open a Current

Account.

ii. No limit is fixed on the number of transaction in a transaction in a Current Account.

iii. Minimum balance to be maintained in case of Accounts without Cheque Book is

Rs.1000/-

iv. Minimum balance to be maintained in case of Accounts with Cheque Book facility

Rs.5000/-

v. Usually no interest is paid to Current Accounts and no OD is allowed.

Requirements for opening of the Current Accounts by individual

i. Any individual who is major and has got contractual capacity can open a current account.

Any person who wants to open a Current Account has to fulfill the following formalities:

Name and address of his residence - Documents like Voters list, Passport, Driving

License, Electricity Bill, Telephone Bill etc., for address proof.

ii. Introduction of the person from an existing account holder with the Bank.


Year: 2012-13

iii. Recent photograph of the person for identification

iv. Permanent Account Number (PAN)/From No./ From No.61

v. Specimen signatures of the account holders

Requirements for opening of the Current Account by institute/society

i. A person who wants to open a Current Account has to fulfill the following formalities:

Name and address of his residence – documents like Voters list, passport, Driving

License, Electricity Bill, Telephone Bill etc,. for address proof.

ii. Introduction of the person from an existing account holder with the Bank

iii. Recent photograph of the person for identification.

iv. Permanent Account Number (PAN) / Form No.60/ From No.61.

v. Specimen signature of the account holders.

vi. License from the Registrar of Co-operative Societies in Karnataka, Bangalore.

vii. Copy of Byelaw and Board Resolution, which includes the rules for operating the account,

specimen signatures of the signatories who are going to operate the account and the nature

of work they carry in their business

viii. Copy of Balance Sheet, Profit and Loss A/c and Audit Report of the transactions update

should be provided along with a letter stating whether they have any credit facilities, loans

and advances with any other banks.

ix. Cheques should be drawn according to the operational instructions given b the account

holders.

x. In case of insolvency, the operation may be stopped.

Nomination facility is available in Current Account Individual/ General Account, where account

holder can nominate a person as a nominee.

C. Savings Bank Deposits:

Features

i. A common operating account for individuals for non-commercial transactions.

ii. Helps you manage day-to-day banking transaction with some returns for the savings made

iii. Minimum Balance to be maintained without Cheque Book facility is Rs.250/-.

iv. Minimum Balance to be maintained with Cheque Book facility is Rs.500/-.

v. ECS facility

vi. Nomination facility


Year: 2012-13

vii. No overdraft facility is allowed. There is also a ceiling on the total number of withdrawals

permitted during a specific time period.

viii. Pass Book is provided to the customers to see the details of the transactions.

ix. Interest on balance in saving bank accounts would be calculated on daily product

basis with effect from April 01, 2010.

x. Rate of Interest – 4.00% PA.

This structure will helps to proper flow of the delegation of authority and responsibility between

the top levels to lower level employees. This arrangement helps to the allocation of tasks and

responsibilities to different and the persons at various positions. Since Karnataka State Co-

operative Apex Bank being a public sector unit the structure of organization is more democratic

and military type that is decision is taken from the top level management will consult the lower

level and functional manager. And for the performance of any particular task a separate functional

head is assigned. Each functional department heads are assisted by the managers.

Requirements for opening of SB Account

i. A person who wants to open an SB Account has to fulfill the following formalities –

Names and address of his residence – Documents like Voters list, Passport, Driving

License, Electricity Bill, Telephone Bill, etc., for address proof.

ii. An introduction of the person from an existing account holder with the Bank.

iii. Recent photograph of the person for identification for future needs/investigations.

iv. Permanent Account Number (PAN)/ (Form No.60/ From No.61)

v. Specimen signatures of the operators.


Year: 2012-13

ORGANIZATIONAL STRUCTUREAn organizational structure is a hierarchical concept of sub-ordination of entities that collaborate

and contribute to serve one common aim of the organization. Organizations are a number of

clustered entities. The structure of an organization is usually set up in one of a variety of styles,

dependent on their objectives. The structure of an organization will determine the modes in which

it shall operate and will perform.

Organizational structure allows the expressed allocation of responsibilities for different functions

and processes to different entities. These entities are called as departments. Board of Directors

will take the decisions that are strategic in nature. All the departments head communicate their

report daily or weekly to the management and regulates the performance of their respective

departments.

Structure refers to the arrangement of the different levels of organization to maintain the inter

relationship.


Year: 2012-13

ORGANIZATION STRUCTURE CHART


Year: 2012-13

BOARD OF DIRECTORS:

According to the Karnataka Co-operative Societies Act and by laws of the Bank, functions of the

bank are regulated by the Board of Director of the Bank consisting of one elected nominees of

each District Central Co-operative Banks and Government Nominees. The board is headed by the

President followed by Vice President, Managing Director. The Chief General Manager, national

bank for agriculture and rural development bank and registrar of co-operative societies are also

among the board of directors and are government nominees.

The Board Meeting is convened once in a month. The executive committee meeting is convened

once a month.

KEY PERSONNEL

STAFF IN APEX BANK:

The staff’s of Apex bank has been classified into three categories:

Class A Officers:

They are to guide the fellow officers. These officers are the head of the departments. The

managing directors, executive directors are higher level.

Class B Assistance and clerical staff:

The class B officers are there for performing various functions of the organizations. The officers

look after the functions like treasury functions, legal functions and internal audits etc.

Class C others subordinates staff:

These officers are responsible to implement the function which is given by their bosses. The

lower level officers have to perform the commanded task of their department.

GROWTH AND DEVELOPMENT

Even though Co-operative banking was introduced from the year 1905, the real development in

the county was started only after the passing of separate banking Regulation act for Co-operative

banks called Banking regulation Act, 1949 (as applicable to Co-operative societies) 1966. Co-

operative banks are organized and controlled as per the provisions of concerned state Co-

operative societies Acts, but their banking, operations are regulated by the BR Act 1949 (as

applicable to Co-operative societies) 1966 and are also controlled by Reserve Bank of India (RBI)

when one looks at Indian Banks map, a maximum number of banks widely seen are Co-operative


Year: 2012-13

banks, as Indian Co-operative Banking System in 2002 consisted of 30 State Co-operative Apex

Banks at state level, 368 DCC banks at District level and 1431Urban Co-operative Banks in

addition to 101000 PACS at the village level 20 state Co-operative agriculture and rural banks at

state level and 768 Primary Agriculture and Rural Development Banks at Taluk level. However,

Co-operative banks are small in size, operation and also have limited area of operation.

PRESENT CONDITIONCurrently, India has 96 scheduled commercial banks (SCBs) -27 public sector banks (that is with

the Government of India holding a stake), 31 private banks (these do not have government stake;

they may be publicly listed and traded on stock exchanges) and 38 foreign banks. They have a

combined network of over 53,000 branches and 17,000 ATMs. According to a report by ICRA

Limited, a rating agency, the public sector banks hold over 75 percent of total assets of the

banking industry, with the private and foreign banks holding 18.2% and 6.5% respectively.


Year: 2012-13

FUNCTIONAL DEPARTMENTSAs a human being we have various parts in our body, like this type even company also have

specialized division. Without this departments company can’t reach its goals.

Departments will seek to make sure that the company has focus in everything that it does. It will

work very closely with production to make sure that new and existing product development is tied

in closely with the needs and expectation of customers. There is always coordination between all

functional departments through horizontal communication.

Functional Departments of Karnataka State Co-operative Apex Bank ltd.

HUMAN RESOURCE DEPARTMENT

PLANNING AND DEVEOPMENT

DEPARTMTNT

ACCOUNTING AND OPERATIONS

DEPARTMENT

CENTRAL FINANCING DEPARTMENT

INSPECTION AND AUDITING DEPARTMENT

CREDIT DEPARTMENT


Year: 2012-13

PLANNING & DEVELOPMENT DEPARTMENT

CHIEF GENERAL MANAGER(ADMINISTRATION & DEVELOPMENT)

GENERAL MANAGER

(PLANNING & DEVELOPMENT)

DEPUTY GENERAL MANAGER(PLANNING & DEVELOPMENT)

MANAGER

(PLANNING & DEVELOPMENT)

Under the department there are five sections and they are:

i. Engineering: Under this section the estimation of site. Premises are given so as to help

the bank for sanctioning of loans. They also look after the whole construction of bank’s own

building. They will estimate the value of bank’s assets such as old furniture’s, buildings,

machineries and equipments etc.

ii. Development Action Plans: In pursuance of financial sector reforms announced by

government of India and as advised by NABARD, the apex bank and all the DCC banks have

prepared and implemented comprehensive and holistic development actions plans in order to

fulfill certain economic and social obligations and to achieve sustainable viability within a

span of a years from 994-95.

iii. Administration:

a) Vehicle Maintenance

b) Building Maintenance

c) Insuring the premises of Bank

d) Maintaining the rent agreement of bank’s branches


Year: 2012-13

iv. Statistics: It covers the activities like compilation of data from the District Central Co-

operative banks in the state and submission of return to NABARD, RBI, and State

Government etc.

v. Legal cell: This section looks after the legal issues pertaining to the bank. Panels of

lawyers are appointed by the bank to fight the cases field the bankrupt.

HUMAN RESOURCE DEPARTMENT

Selecting the right person for a right job is very important. HRD department does this act. The

major function of this department is to manage people at work. Managing people not only refers

to working but also it includes white collared professionals. Usually the HRD functions will be

tailor made to suit the organizational needs. Thus the main objective of HRD is to maintain the

cordial relationship by providing the maximum welfare and thereby optimizing the personal

contribution to the effecting working of that undertaking.

Every organization achieves its ends by a proper utilization of the monetary, material and human

resources at its command. While the human resource is only on resource, with which all the other

resources are mobilized and utilized to achieve organizational objectives. The human resource

management is a set of programmed, functions, and activities which is designed and carried out in

order to increase the effectiveness of the organization by improving the efficiency of its

employees.

CHIEF GENERAL MANAGER(ADMINISTRATION &

DEVELOPMENT)

GENERAL MANAGER(PLANNING & DEVELOPMENT)

DEPUTY GENERAL MANAGER(PLANNING & DEVELOPMENT)

GENERAL MANAGER

(HUMAN RESOURCES)

Objectives of HRM

Understand the importance of Human Resource Management to the organization

Appreciate the key functions associated with Human Resource Management

Implement a Human Resource Planning Process


Year: 2012-13

Understand the importance of Recruitment and Selection

Implement an effective Performance Appraisal Process

Understand the function of Training and Development and its importance to the organization

Functions of HRM

Human Resource Planning

Recruitment & Selection

Compensation & Benefits

Performance Appraisals

Training & Development

Functions of the administrative department:The main functions of the administrative department are concerned with taking care of matters

like:

Recruitment and performance appraisal.

Sanction of increments.

Promotions.

Transfer.

Disciplinary action against misbehavior of employees.

Termination and retirement.

To follow the policies and principles lain down by the top management etc.

MEANING OF RECRUITMENTRecruitment of candidates is the function preceding the selection, which helps create a pool of

prospective employees for the organization so that the management can select the right candidate

for the right job from this pool. The main objective of the recruitment process is to expedite the

selection process.

According to Edwin B. Flippo, “Recruitment is the process of searching the candidates for

employment and stimulating them to apply for jobs in the organization”. Recruitment is the

activity that links the employers and the job seekers. A few definitions of recruitment are:


Year: 2012-13

RECRUITMENT MANAGEMENT SYSTEMRecruitment management system is the comprehensive tool to manage the entire recruitment

processes of an organization. It is one of the technological tools facilitated by the information

management systems to the HR of organizations. Just like performance management, payroll and

other systems, Recruitment management system helps to contour the recruitment processes and

effectively managing the ROI on recruitment.

The features, functions and major benefits of the recruitment management

system are explained below: Structure and systematically organize the entire recruitment processes.

Recruitment management system facilitates faster, unbiased, accurate and reliable processing

of applications from various applications.

Helps to reduce the time-per-hire and cost-per-hire.

Recruitment management system helps to incorporate and integrate the various links like the

application system on the official website of the company, the unsolicited applications,

outsourcing recruitment, the final decision making to the main recruitment process.

Recruitment management system maintains an automated active database of the applicants

facilitating the talent management and increasing the efficiency of the recruitment processes.

Recruitment management system provides and a flexible, automated and interactive interface

between the online application system, the recruitment department of the company and the job

seeker.

Offers tolls and support to enhance productivity, solutions and optimizing the recruitment

processes to ensure improved ROI.

Recruitment management system helps to communicate and create healthy relationships with

the candidates through the entire recruitment process.

The Recruitment Management System (RMS) is an innovative information system tool which

helps to sane the time and costs of the recruiters and improving the recruitment processes.

A recruitment professional or manager can calculate and maximize the return

on investments on its organization’s recruitment by Clear definition of the results to be achieved from recruitment.

Developing methods and ways measuring the results like the time – to – hire, cost-Per-Hire

and effectiveness of the recruitment source etc.

Estimating the costs associated with the recruitment project


Year: 2012-13

Estimating the tangible and intangible benefits to the organization including the payback

period of the recruitments.

Providing and ensuring proper training and development of the recruitment professionals

A process of finding and attracting capable applicants for employment. The process begins

when new recruits are sought and ends when their applications are submitted. The result is a

pool of applications from which new employees are selected.

It is the process to discover sources of manpower to meet the requirement of staffing schedule

and to employ effective measures for attracting that manpower in adequate numbers to

facilitate effective selection of an efficient working force.

Purpose & Importance of Recruitment Attract and encourage more and more candidates to apply in the organization.

Create a talent pool of candidates to enable the selection of best candidates for the

organization.

Determine present and future requirements of the organization in conjunction with its

personnel planning and job analysis activities.

Recruitment is the process which links the employers with the employees.

Increase the pool of job candidates at minimum cost.

Help increase the success rate of selection process by decreasing number of visibly under

qualified or overqualified job applicants.

Help reduce the probability that job applicants once recruited and selected will leave the

organization only after a short period of time.

Meet the organizations legal and social obligations regarding the composition of its

workforce.

Begin identifying and preparing potential job applicants who will be appropriate candidates.

Increase organization and individual effectiveness of various recruiting techniques and

sources for all types of job applicants


Year: 2012-13

SOURCES OF RECRUITMENT

FACTORS AFFECTING RECRUITMENT

RECRUITMENT POLICY OF A COMPANYIn today’s rapidly changing business environment, a well defined recruitment policy is necessary

for organizations to respond to its human resource requirements in time. Therefore, it is important

to have a clear and concise recruitment policy in place, which can be executed effectively to

recruit the best talent pool for the selection of the right candidate at the right place quickly.


Year: 2012-13

Creating a suitable recruitment policy is the first step in the efficient hiring process. A clear and

concise recruitment policy helps ensure a sound recruitment process.

It specifies the objectives of recruitment and provides a framework for implementation of

recruitment programme. It may involve organizational system to be developed for implementing

recruitment programmes and procedures by filling up vacancies with best qualified people.

COMPONENTS OF THE RECRUITMENT POLICY The general recruitment policies and terms of the organization

Recruitment services of consultants

Recruitment of temporary employees

Unique recruitment situations

The selection process

The job descriptions

The terms and conditions of the employment

A recruitment policy of an organization should be such that:

It should focus on recruiting the best potential people.

To ensure that every applicant and employee is treated equally with dignity and respect.

Unbiased policy.

To aid and encourage employees in realizing their full potential.

Transparent, task oriented and merit based selection.

Weight age during selection given to factors that suit organization needs.

Optimization of manpower at the time of selection process.

Defining the competent authority to approve each selection.

Abides by relevant public policy and legislation on hiring and employment relationship.

Integrates employee needs with the organizational needs.

FACTORS AFFECTING RECRUITMENT POLICY Organizational objectives.

Personnel zpolicies of the organization and its competitors.

Government policies on reservations.

Preferred sources of recruitment.

Need of the organization.

Recruitment costs and financial implications.

This section is part of planning and development department


Year: 2012-13

Loans to staff members

i. Housing loans: Loans are given to staff members for

a) Acquisition

b) Construction

c) Repairs or renovation of the existing house of flat

ii. Vehicle loans:

a) Two wheeler

b) Four wheeler

iii. Consumer Durable Loans: It enables that staff to purchase electronic items (Tele

Fridge, Computer etc)

iv. Secured Loans against Government Securities

v. Festival advances: Installments loans and mortgage loans. These are the purpose

of attracting the farmers and industries and feel satisfaction by the bank.

Apex bank unions or associations

An organization of workers or employees formed to promote and Protect their interest union’s

role industrial relationship is well known.

These are voluntary through collective action

Bank employees union

Apex a bank officers association

Apex bank schedule cast, scheduled tribes employees union

Apex bank employees cultural association

Performance appraisal

The performance appraisal helps to recognize cum a reward correct and Guide performance

leading to human resources development it vie constructive Feedback regarding performance

adding identification of potentialities for promotional interview The apex bank staffs are offered

best of the of the package in the industries and there is optimum vitalization of man power and his

sensitive to cost of man power.

Promotion policy

Sustainability and vacancy based promotion linked with the performance appraisal and

promotional interviews.

Training and Development


Year: 2012-13

Training Development is a continues process at Apex bank which has been intensified to tune the

staff to the organizational environment the bank induction training in house training extremely on

the job training which charms out high quality staff with moral attitude motivation and behavior

for excellent customer services.

Agricultural co-operative staff training institute:

The agricultural cooperative staff training institute of the bank has conduct various training

institute programmers for the employees of Apex bank DCC banks and PACS and also for co

operative banks during the year 2009-10 above 58 training programmers were conducted for

benefit of 1590 participants the training programs covered business development modern banking

management information system small scale industries financing development action plans

schematic lending computer application and IMAS/AIAMAS and self help groups financing

viewers cooperative society personal and interpersonal relationship and customer services.


Year: 2012-13

ACCCOUNTS AND OPERATION DEPARTMENT

CHIEF GENERAL MANAGER(FINANCE & AUDIT)

GENERAL MANAGER(GENERAL BANKING)

DEPUTY GENERAL MANAGER(ACCOUNTS & OPERATIONS)

MANAGER

(ACCOUNTS & OPERATION)

The primary activity of this department is to sanction loans to the customers who have applied for

it and it deals with investing the surplus of the bank. The main activities are:

i. Giving advances to the DCCBs sugar factories and institutions.

ii. Borrowing from NABARD

iii. Investment: the surplus funds of the bank can be invested in various ways. It can

short term, medium term or long investments.


Year: 2012-13

CENTRAL FINANCING DEPARTMENTCHIEF GENERAL MANAGER

(FINANCE & AUDIT)

GENERAL MANAGER(GENERAL BANKING)

DEPUTY GENERAL MANAGER

(CENTRAL FINANCING AGENCY)

MANAGER

(CENTRAL FINANCING AGENCY)

The main functions of this department are to provide housing loans, short term seasonal

agricultural operations, and medium term loans and cash credit.

Clearing section

Karnataka State Co-operative apex bank limited has 40 branches of its own and 28 sub-members

(other co-operative banks). The clearing section will clear the cheques by either payment or by

receiving money. Types of clearing houses are:

a) Magnetic Ink Code Recognition Clearingb) RBI Return Clearingc) Electronic Fund Transferd) Electronic Clearing Servicese) Real time gross settlement


Year: 2012-13

INSPECTION & AUDIT DEPARTMENT

CHIEF GENERAL MANAGER

(FINANCE & AUDIT)

GENERAL MANAGER

(AUDIT & INSPECTION)

DEPUTY GENERAL MANAGER

(AUDIT & INSPECTION)

MANAGER

(AUDIT & INSPETION)

An inspection and audit department has been created during the year 1998 headed by a general

manager (Inspection and audit). About 50 officers consisting of deputy general managers,

assistant general managers, managers and assistant managers have been posted to this section in

order to streamline and update the inspection and internal audit of the branches of Apex bank also

inspection of DCC Banks.

Internal Audit: The bank has an internal audit and inspection department which is focused on

independently evaluating the adequacy of all internal controls. Ensuring adherence to co-

operative guidelines and regulatory requirements. This department pro-actively recommends

improvements in operational process and service quality in all bank’s branches. It ensures

qualitative audit compliance with regulatory guidelines. From February 2003 concurrent audit of

all branches has been introduced.


Year: 2012-13

MCKINSEY 7S FRAMEWORK

The 7 S Framework of Mc Kinsey is a model that describes 7 factors to organize a company in

a holistic and effective way. Together these factors determine the way in which a corporation

operates. Manager should take into account all seven factors, to be sure of successful

implementation of strategy.

Origin of McKinney’s 7-S Model:

Richard Pascal and Anthony Athos fist mentioned the 7-S Frame work in “The Art of Japanese

Management” in 1982. They had investing how Japanese industry had been successful. At around

the same time that Tom Peters and Robert Waterman were exploring what made a company

excellent. The Seven S model was born at a meeting of these four authors in 1978. It appeared

also “In search of Excellence” by peters and Waterman, and was taken up as a basic tool by the

global management consultancy company McKinsey. Since then it is known as their 7-S Model.

These seven elements are distinguished into hard S’s and soft S’s. The hard elements are feasible

and easy to identify. They can be found in strategy statements, corporate plans, organizational

charts and other documents. The outstanding feature of the 7 S models is that, it has been tested

extensively by McKinsey’s Consultants in their studies of many companies. At the same time,

thus theory and practices seem to support each in a study of management. This model also

supports the five managerial functions i.e. Planning, Organizing, Staffing, Leading / Directing and

Controlling. The four S’s however, are feasible. They are difficult to describe since capabilities,

values are elements of corporate culture are continuously developing the changing. They are

highly determined by the people at work in the organization. Therefore, it is much more difficult

to plan or to influence the characteristics of the soft elements. Although the often factor’s is below

the surface, they can have a great impact of the hard structure, strategies and systems of the

organization. By the words above implies that the company should apply McKinsey’s 7 S Model

for its better performance.

The 7S model can be used in a wide variety of situations where an alignment perspective is

useful, for example to help you:

Improve the performance of a company.


Year: 2012-13

Examine the likely effects of future changes within a company.

Align departments and processes during a merger or acquisition.

Determine how best to implement a proposed strategy.

The McKinsey 7S model can be applied to elements of a team or a project as well. The alignment

issues apply, regardless of how you decide to define the scope of the areas you study.

Let's look at each of the elements specifically:

McKinsey’s 7s frame work with reference to organization.

STRUCTURE

“Structure” is the organizational structure or the hierarchy of the organization that comprises of

the authority, responsibility and relationships in the firm. This function of framework is

concerned with direction of the delegation of authority, organizational structure whether flat or

tall and the degree of centralization or decentralization.

Organizational structure performs in the following major functions:

Impart adequate training to all subordinates enabling them to perform their duties

satisfactorily.

Develop and maintain good relationship with all customers.

It undertakes a wide variety of activities through devices such as

Departmentalization, specialization, division of labor of delegation of authority.

SKILLS


Year: 2012-13

The banks required different skills for different type works at different levels. Highly qualified

professionals in the bank have major skills like technical, finance, economical and public relation

skill. The bank also looks for the development of their staff skills. The apex bank included

following skills in the organization.

Financial management skills

Managerial skills

Interpersonal skills

Communication skills

STYLE

Bank follows a top down participative style of management. It believes in team work. For each

task teams are constituted to attain specific goals. Apex bank believes that quality can be achieved

by providing quality financing and related services on a continuous basis. In order to motivate the

employees, it encourages them to activity participate in setting the organization growth targeting,

objectives and to take their own decisions at various levels. Apex bank leadership style is

basically democratic and participative in nature.

Leadership style of managers of KSC Apex Bank Maintain discipline in the organization.

Gives instructions and orders to the subordinates.

Listened to subordinates and responds to their needs.

Takes important decisions for the group.

Maintain unity in the organization.

Inspires and motivates the various members of his group.

Achieve or formulate objectives for his groups

Maintain communication in the organization.

The manager plays a vital role (top management). The manager of the department takes all the

plans, policies, procedure, etc.

It has very good quality circle program through which the employees and workers are allowed to

discuss any existing problem or can healthy suggestion regarding any problems to the

department manager. This will build healthy relationship between manager and subordinates and

workers.

STRATEGY

Apex bank is one of the pioneers in this industry in providing short term loans and long term

loans to farmers and medium scale industries. As a part of its marketing studies it makes its

advertising through newspapers, leading television channels and focus over quality certificate. All


Year: 2012-13

the decision making are decentralized, only cooperation of the entire higher officer are authorized

to make the polices and strategies. Only operation decisions are left to branch head.

STAFF

Bank follows a typical selection procedure. As a first step, advertisement is given as and when it

is required. The test is conducted and the candidates are made to go through interview which is

being conducted by the top management board. It consists of subject expert from different

department

SYSTEM

The apex bank has the good system. It follows the rules and regulation including procedures that

support the organization structure. The APEX bank has a agricultural delivery system for

improving overall development of rural farmers. The credit sector is extending helping hand to

the farmers in its own way to boost the agricultural production in the state and in the country at

large. It provides facility to the commercial and non-commercial purpose.

SHARED VALUES

Shared value is satisfying the farmers and small and medium scale industries first. Mission of

apex bank is committed to continuously nurture, develop and service the small sector through the

need based products and services. The values that the bank upholds most are “Farmers

Satisfaction”. This bank focuses over their farmers and industrial demands and wants. They also

come up with various schemes like housing loans, vehicle loans, installment loans and mortgage

loans. These are the purpose of attracting the farmers and industries and feel satisfactions by the

banks.


Year: 2012-13

FINDINGSFAYOL’S FOURTEEN PRICIPALS OF MANAGEMENT

1. DIVISION OF LABOUR:

The people of labor is specialize the more efficient and they can perform their work. These

divisions of people can applied in a good assembly line of work.

AT KSC APEX BANK:

The work will be divided among the staff according to the qualification, ability, experience,

skill and efficiency of the employees and no person no allowed to do entire work.

2. AUTHORITY:

The manager can give any order so that they can get things done. While the manager gives

formal authority. That time right to command.

AT KSC APEX BANK:

The higher authority person has a right to issue the commands on the employees rather than

leaving his responsibility. And the department head the management are given decision on

workforce.

3. DISCIPLINE:

According to FAYOL’s discipline is a result from good leaderships at all levels of the

organization. The organization members should respect the rules and agreements.

AT KSC APEX BANK:

Discipline is a tool for success and it results from good leadership. The organization

member’s should follow the rules and regulation of the organization in order to achieve the

given objectives. The leaders who follow discipline in their work and culture the same in their

followers as the word discipline put together for an organization run successfully.

4. UNITY OF COMMAND:

The company each employee must get instructions from only one person. Fayol is believed

like when an employee’s reported to more than one manager that time conflicts in instructions

& confusion of authority. This result is come in organization.

AT KSC APEX BANK:

The employees in an organization should get instructions from one and only person called

boss and if the employees reports to more than one person then it may leads to conflicts in

instruction and confusion to the authority. In this organization the General Manager is the

only one boss to all the employees within the branch.


Year: 2012-13

5. UNITY OF DIRECTION:

Those operations within the organization that have the same objective should be directed by

only one manager. Employees should be worked in a company the manager what information

gave them that is a agreement information only one direction.

AT KSC APEX BANK:

The management should tell briefly about the objectives of the organization to their

employees so that the higher authority person can direct is employees for the better

achievements of the goals. If the management fails to tell the objectives then the direction will

differs from person to person and there won’t be a unity of direction among the staff. This

organization is recruit freshers and experience employees and these employees to give

guidance and direction for the job is given to different departments.

6. SUBORDINATES OF INDIVIDUAL INTEREST TO THE COMMON GOAL:

The company should not take any procedure. Over the interest of the organizations as whole

the subordinate’s overconfidence to in anything that is achieve the goals for the company.

AT KSC APEX BANK:

According to the Vision and Mission of an organization, at the Management should mainly

concentrate on the objectives or goal of the organization rather than concentrating on the

individual interest.

7. REMUNARATION:

When the work done the company that time calculated should be take the work men

compensation & non workmen compensation, it is the giving incentives of the employees.

AT KSC APEX BANK:

The management provides good salary and fair remuneration to their employees to the work

done by them according to their posts.

8. CENTRALISATION:

The centralization Fayol said this case is believed that managers should retain final

responsibility, but should at the same time give their subordinates enough authority to do

their jobs properly. The problem is to find the proper degree of centralization in each case.

AT KSC APEX BANK:

In this organization various department managers should have the responsibility and even

employees also have the responsibility in the organization. The boss will be retains in his

same position but at the same time the employees will be provide with enough authority to do

their work properly.


Year: 2012-13

9. THE HIERARCHY:

The company hierarchy top to bottom in any company superior what information given that

only the subordinates will take the subordinates will doing the work.

AT KSC APEX BANK:

The employees follow the rules and regulations of the top level management. They follow top

down hierarchical structure and bottom up feedback.

10. ORDER:

The company employees particulars in job or any their positions employees should maintain

the order of superiors. The materials and people should be in a right time and right place.

AT KSC APEX BANK:

The employees in the organization should follow the words of his superiors as per the order of

the superior the materials and the people are place in a right in a right place and in a right

position.

11. EQUITY:

The company manager should be friendly in a worker and employees not maintain any levels

in employees. The company should be the relationship of the company.

AT KSC APEX BANK:

All the employees in the organization are treated equally irrespective of their qualification and

posts.

12. STABILITY OF STAFF:

The high employee’s incentives rate undermines the efficient functioning of an organization.

And incentives also turnover of the organization.

AT KSC APEX BANK:

First the employees will be appointed as temporary… then if the responsible person satisfies

his work means he will be turned to permanent job… however inefficient persons are

removed and for efficient persons well awarded.

13. INITIATIVE:

Employees should be freedom in a company and the worker should carry out their own plans

even some mistakes in going it’s not mandate.

AT KSC APEX BANK:

Each and every employee in the organization should take initiative plans in the organization.

And the organization is also give chance to suggest their new ideas to develop the

organization.


Year: 2012-13

14. ESPIRIT THE CORPS:

The company team and will get any promotion that is the company giving a spirit. The

company unity is good and good. According to Fayol even small factors could help to develop

the spirit. Ex: The use of verbal communication instead of the written communication it’s

always possible.

AT KSC APEX BANK:

The management should give some promotions to the employees in order to motive them to

work more effectively.


Year: 2012-13

SWOT ANALYSISOrganizational strategies are the means through which companies accomplish their missions and

goals. Successful strategies address four elements of the setting within which the company

operates: the company’s strengths, its weaknesses, the opportunities in its competitive

environment, and the threats in its competitive environment. This set of four elements—strengths,

weaknesses, opportunities, and threats-when used by a firm to gain competitive advantage, is

often referred to as a SWOT analysis. SWOT was developed by Ken Andrews in the early 1970s.

An assessment of strengths and weaknesses occurs as a part of organizational analysis; that is, it is

an audit of the company’s internal workings, which are relatively easier to control than outside

factors. Conversely, examining opportunities and threats is a part of environmental analysis-the

company must look outside of the organization to determine opportunities and threats, over which

it has lesser control.

Strength and weakness are the internal factors of the organization and which are controllable.

Opportunities and threats are external factors of the organization and which are uncontrollable.

StrengthsThe strength of the Karnataka Co-operative Apex Bank depends on their external and internal

environments which are:

The bank operates only in Bangalore due to its limited area it is easy to monitor minor

requirements of the customers which may be ignored by other banks.

The bank provides the easiest way to open a new account into any of its branch as the

customers has to fill minimum requirements.

The bank has the branches in the remote areas where the branches of other banks are not yet

opened which give the bank edge over the other banks.

As the bank is a co-operative bank thus bank gets the advantage of getting priority by the

different cooperative societies for transactions and loans.

Due to the co-operative bank nature of the bank people have faith in the bank.

Co-operative staff is the main strength of the bank.

Adherence to cooperative values and principles.

Karnataka State Co-operative Apex Bank has deep roots in the community.


Year: 2012-13

Karnataka State Co-operative Apex Bank considers the users of funds not only the customers

but also the member of the bank.

It has great amount cooperation with other district cooperative banks.

Karnataka state Co-operative Apex Bank focuses on the person of limited means and the

poorer section of the society.

The main priority of Karnataka State Co-operative Apex Bank is member services rather than

profit.

Karnataka State Co-operative Apex Bank has the capacity to thrive in crisis.

Weakness Karnataka State Co-operative Apex Bank has less resources’ as compared to the other

nationalized and public banks.

Political pressures on the employees of the bank as compared the other banks.

There is some sort of government control over the working of the bank.

No internet banking and mobile banking.

Less advertisement is other weakness of the bank.

Due to the restricted area the total capital of Karnataka State Co-operative Apex Bank is

limited.

Opportunities Being a Co-operative bank it has the opportunity to finance the government projects.

As it is a state Co-operative bank, this bank is bank in demand.

Being Co-operative bank this bank this bank gets priority over the other banks for Co-

operative societies.

Bank should open branches in other states of the country.

Bank may take the advantage of being Co-operative bank by promoting itself.

Threats The main threat to Karnataka state Co-operative Apex Bank is increasing steps/roots of the

public banks.

Easy policies of the public banks.

Less documentation of the public banks for different types of loans.


Year: 2012-13

Instant/one minute service provided by some banks.

Online banking and mobile banking facilities of other nationalized and public banks.

Increasing market share of the other banks threaten Karnataka State Co-operative Apex Bank

lose its position in the market.

More significant brand image in public acceptance of product and services of public and

nationalized banks as compared to cooperative banks.


Year: 2012-13

SUGGESTIONS

SuggestionsTo run any organization successfully the management needs to think always for the betterment of

their service and product, every time there is a chance of improvement in the functioning of every

organization specially when we talk about the banking sector in past there is very less or no

competition in the market and the banks has no pressure to provide better facilities to the peoples

but in recent years the competition is increased due to the entry of the public banks and other

money lending units. Considering this the state cooperative banks need to be more careful and

needs to take such step which favors them to stay ahead in the market. Some of the suggestions

and recommendation are given here which may help Karnataka State Co-operative Bank to stay in

the competitive market if they adopt these:

In order to be competitive in the market, all three segments of co-operative banks should

jointly work out a coordinated strategy for establishing workable synergy to compliment and

supplement each other.

CEO should take steps to promote the officials suitable for the DGM post which has been

vacant for a long time.

The bank should recruit more clerical staff in order provide better customer services.

In order to have a competitive edge over other co-operative banks, it has to implement new

strategies keeping in view the market, regulatory framework and co-operative values.

Healthy relationship should be established with the customer.

More mass awareness campaigns should be organized in order to enhance market share of

bank.

Customer’s satisfaction must be the top priority of the bank.

More branches should be opened at the remote areas.

Core banking facilities should be adopted.

Maximum practical exposure should be provided to the job trainees so that they may handle

the various enquiries of customer effectively.

Functioning should be fast i.e. the time taken to do any work should be reduced efficiently.

Online banking should be provided to customers for their batter service.

Customer’s care center should be established.


Year: 2012-13

BIBLIOGRAPHY

Books

o Management of urban Co-operative Bank by Dr. ParthoPpratim R

o Organization behavior by Stephen Robinson

o P. Subba Rao, Human Resource Management, 3rd edition, Himalaya Publishers, Year-

2003.

Reports

o Apex bank Profile

o 96th Annual Reports of Apex Bank

Websites

o www.karnatakaapex.com

o www.nabard.org

o www.moneycontrol.com

o www.timesmoney.com

o www.rbi.org

o www.bankingindia.com

o www.bankersindia.com

Homework Help



http://www.bankersindia.com/

http://www.bankingindia.com/

http://www.rbi.org/

http://www.timesmoney.com/

http://www.moneycontrol.com/

http://www.nabard.org/

http://www.karnatakaapex.com/

Year: 2012-13

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