130210 NYSAR Boardology
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Transcript of 130210 NYSAR Boardology
#nysar @hduckworth
Boardology: The Art & Science of Board
LeadershipHolly Duckworth, CAE, CMP
@hduckworth#LSI #leadership #NYSAR
Leadership Solutions International
#nysar @hduckworth
Leadership is the art of getting things done thru
inspiring other people.” Holly Duckworth, CAE, CMP
www.leadershipsolutionsintl.com
#nysar @hduckworth
Technology Zone:
Twitter @hduckworthwww.Facebook/
leadershipsolutionsinternational
www.leadershipsolutionsintl.com
Use this as a place to learn and grow.
An effective board of directors: ___EDUCATES____, ___________ and___________________ and _________ how to achieve the organizations
goals.
An effective board of directors: ___EDUCATES____, ___CONNECTS____
and___________________ and _________ how to
achieve the organizations goals.
An effective board of directors: EDUCATES, CONNECTS
______INSPIRES________ and _________ how to achieve the
organizations goals.
An effective board of directors: EDUCATES, CONNECTS
INSPIRES and ___DECIDES____ how to achieve the organizations goals.
Everything about our associations is changing. You may be running the race for relevance, or looking at your association in unorthodox
ways... but, at the end of the day it comes down to leading people.
Is it time to panic?
Carpe DiemSeize the day!
Collective Expertise
#nysar @hduckworth
Art of Board Leadership
First Things First
Recognize EveryChallenge as anOPPORTUNITY
I’m optimistic about the vision of my organization.
WE fill a tremendous void before the organization was created
Karen Conlon, President & CEOCA Association of Community Managers
I’m optimistic about
Our staff is the best we have ever have talented
Nathan Ridnouer - Specialty Equipment Marketing Association
I’m optimistic about…
Changes in our industry and the changes we have made to our governance structure
Sharron Bradley - Western Home Furnishings Association
Start with the Truth
@hduckworth
Who are you as a Leader?
Tap your gavel?
Wave the magic wand
Role of the Board of Directors
Questions to Ask Yourself & Your Board
Am I committed to the mission of the organization?
Can I contribute the necessary time to be effective?
Am I comfortable with the approach to fundraising?
Can I place the organization’s purposed and interests above my own professional and personal interests when making Board decisions?
Responsibility of Directors
Must know and understand the mandate of the organization
Must be familiar with those whom they serve (i.e. the members)
Must be transparent in their operations Must develop appropriate policies and
procedures Must avoid conflict of interest
Responsibility of Directors
Must be fiscally responsible Must implement assessment and control systems
(i.e. for finance, strategic planning) Must plan for succession and the diversity of the
Board
Role of the Board
Communicate. Listen. Seek to understand before you seek to be
understood. Speak! Don’t be afraid to be understood. Question? This leads to greater understanding and
better decisions. Make decisions based on situation not personality;
avoid all appearance of conflict of interest
Role of the President
The President is the facilitator. They do not control the discussion or mandate policy. The main role is
to ask questions and listen.They are the official spokesperson for the association, unless they choose to designate
someone else.
President
The President shall serve as chairman of both the Board of Directors and the Executive Committee. The President shall also serve as a member, ex-officio, with right to vote on all committees except the Nominating Committee.
At the Annual Meeting and at such other times, the President shall communicate to the members such matters and make such suggestions that will promote the welfare and increase the usefulness of the association.
The President shall perform such other duties as or as may be prescribed by the Board of Directors.
Role of Board Members
Keep the best interests of the membership and of the organization in mind.
Support decisions once they are made. Your time for questioning is during the meetings.
Be fiscally responsible.
Role of Staff
Implement the Direction Set by the Board Empowered to make financial decision as set in
the framework of the budget Knows and implements policies as set by the
board Maintain and be the voice of history for the
organization gently reminding board of Polices & Bylaws to guide them in decision making
May be to take minutes and notes of meetings
Role of Staff is NOT
Micro managed decision making Question decisions made
Duty of Care
Directors’ fiduciary duties can be divided into two main branches:
a) the duty of care; and,b) the duty of loyalty.
The duty of care imposes on directors a duty ofcompetence or skill – i.e., a requirement to act with acertain level of skill; and a duty of diligence. The dutyof skill and diligence must be performed to a certain“standard of care”.
Duty of Loyalty
The duty of loyalty requires that a directoract honestly and in good faith in the best interests
of the corporation. Among other implications, it means that a director is not allowed to profit from
his or her office (the “no profit rule”) and must avoid all situations in which his or her duty to the
Corporation conflicts with his or her interests (the “no-conflict rule”).
Conflict of Interest
An apparent conflict of interest occurs when the answer to the following question is
"yes":
Would a reasonably informed person perceive that the performance of the director's duties and responsibilities could be influenced by their
financial or material interest?
Conflict of Interest
Occurs when: a board member diverges from the associations’s
professional obligations to a private interest involving actions that are determined by personal or financial gain
a board member acts in a position of authority on an issue in which they have financial or other
interests
Examples: Conflict of Interest
Directors could be in conflict of interest if they offer services to the association on whose board they serve even if the charge for these services is at or below the market value.
A board member who has check writing/signing authority is responsible for paying invoices from a relative or business partner even for legitimate services
Liability of Directors
Directors are responsible for breaches of their fiduciary duty to the corporation. They can be held
personally liable for breaches of statutory provisions that impose responsibility on them as
directors.
Directors are liable for the crimes that they commit themselves, even if committed while executing
their responsibilities as a director.
Liability of Directors
Directors are usually not personally responsible for the contracts they sign on behalf of the
organization as long as they have the legal right to do so.
Liability of Directors
Directors can be held personally responsible for scenarios that include unsafe venues, the
inappropriate actions of volunteers (for example, libel and slander in an organization’s
communication vehicle, such as a newsletter or website), or the inappropriate use of organizational
funds.
Liability of Directors
Directors can be held personally responsible for acting outside their authority, for example, by
signing contracts when they are not empowered to do so.
They may also be held responsible for the improper use of member record information.
Bylaws
You have one set of Bylaws as–Association Minimum Bylaws
These are the rules by which you operate, your “constitution”
Bylaws
Bylaws govern: What you are called Where you operate
(state/province/country) What your objectives are Who can be a member and member responsibilities
Bylaws
Bylaws also govern: Meetings Voting
Quorum Procedure
Elections Your governance structure
Board of Directors Executive Term of office Removal of Board members
Bylaws
Specific Committees Nominations Finance
Financial Operations Dissolution of the organization
The Only Reason to have a Board Meeting is:
To set Policy for the Association
Board Meetings Should: Be no longer than 1 hour in length Should be strategic in nature All “action” should be made in the form
of a motion and submitted in writing 1 week prior
The Perfect Board:
Believe in Your People
@hduckworth #NYSAR
Holly Duckworth, CAE, CMP Leadership Solutions International
@hduckworth
Volunteer Victories: Recruit, Retain & Maintain Volunteer
Leadership
@hduckworth
@hduckworth
100%
@hduckworth
The dating game:
@hduckworth
What traits do you want in a volunteer?
@hduckworth
What are the benefits of volunteering?
What skills should go on my volunteer job description?
Personal Skills
Leadership Strategic Thinking Communication Influence Loyalty Business Acumen Financial Skills
Shared Board Skills
Association Experience Diversity – reflects
membership Global Mindset (if applicable) Financial Expertise Association Experience Governance Strategic Planning
Skills Analysis - Individual
Skills Analysis - Collective
Greater impact to your vision mission Save organization time Increase organizations revenues
Why use Volunteers?
It’s more than the difference between simply a pay check and no pay check. Are you teaching your volunteers this when they work with other
volunteers?
Volunteer vs. Employee
@hduckworth
Technology
Honest How much time does it really take? What times of the year are busy on this committee?
Authentic Job Description
Specific Start Date/time Specific End Date /time
Delegation Let them own it Follow Up Appreciation
How many people do we need? How do we Recruit Volunteers?
@hduckworth
Understand Motivations of the person Learn a skill Share a skill
@hduckworth
Remember with volunteers they have a choice and 100’s of other organizations would love to have the same people
With volunteers it is all personal and passion
@hduckworth
Volunteer Fair Virtual Volunteerism Job board Volunteer Manager
Use of President Elect, to recruit to their team Track skills of your members
Offer Leadership Training Tell your own Testimonials about why and how
you volunteer (web, newsletter, in person)
Recruitment Ideas:
Volunteers need to know they are part of something bigger
Next Generation Volunteers
@hduckworth
Tips to Volunteer Recruitment
@hduckworth
Give them ownership Give them something meaningful to do Demonstrate for them how what they do
makes a difference to the organization Make it easy to volunteer Keep task sizes manageable Have regular committee meetings
Secrets to Retain Volunteers?
Work on a cause that means something to you
Consider sills you have to offer Do you want to learn something new Combine goals Don’t over commit Think family I never thought of that vs. that will never
work
7 Tips on Successful Volunteerism
Holly Duckworth, CAE, CMP Leadership Solutions International
@hduckworth
Volunteer Victories: Recruit, Retain & Maintain Volunteer
Leadership
Document your Plan Simply and Clearly Now
@hduckworth
Business Plan: After
#nysar @hduckworth
CTRL+ALT+Delete:How to Reboot Your
Organization for SuccessHolly Duckworth, CAE, CMP
@hduckworth#leadership
Leadership Solutions International
#nysar @hduckworth
#nysar @hduckworth
#nysar @hduckworth
#nysar @hduckworth
Is too much control holding back creativity in your
organization?
#nysar @hduckworth
Is your organization not creating alternate solutions to
common problems?
#nysar @hduckworth
Do you wish your organization would delete legacy systems that are holding the organization back?
#nysar @hduckworth
#nysar @hduckworth
Why do you want to reboot your organization?
#1
Ask for forgiveness: Not permission Let go of controlling policies and procedures
#nysar @hduckworth
#2
To get control give it up.Let the members run the membership.
#leadership @hduckworth
#nysar @hduckworth
CTRL
At your company,
is work a place you go or a
thing you do?
Citrix’s Jessica B. attends a meeting while checking out the surf contest in San Francisco.
Citrix’s Jessica B. attends a meeting while checking out the surf contest in San Francisco, CA
Flexible and mobile workThe key to releasing control and embracing improved productivity
#3
Two Best Practices = Next PracticeBETA
#leadership @hduckworth
Who me? Innovate? Where to begin
#4
Look at more flexible strategic planning: Build strategy on the go and be willing to fail.
#leadership @hduckworth
#5
Delete old ideas, beliefs, and goals that are no longer moving your organization
forward.
#leadership @hduckworth
#6
Delete old vision in the knowing of something new.
#leadership @hduckworth
What you visualize, you will actualize
What do you see today?
@hdu
ckw
ort
h
#nysar @hduckworth
Simplify Work
#1
Ask for forgiveness: Not permission Let go of controlling policies and procedures
#leadership @hduckworth
#2
To get control give it up.Let the inmates run the asylum
#leadership @hduckworth
# 3
Two Best Practices = Next Practice
BETA
#leadership @hduckworth
#4
Look at more flexible strategic planning: Build strategy on the go be willing to fail.
#leadership @hduckworth
#5
Delete old ideas, beliefs, and goals that are no longer moving your organization
forward.
#leadership @hduckworth
#6
Delete old vision in the knowing of something new.
#leadership @hduckworth
Simplify Work
#nysar @hduckworth
What one thing will you do based on this session?
#nysar @hduckworth
Simplify Work
#nysar @hduckworth
Thank youwww.leadershipsolutionsinternational.co
m/2013NYSAR
Holly Duckworth, CAE, CMP Leadership Solutions International
@hduckworth