130201 kp-credentials-february

© 2013 KIROYAN PARTNERS. All rights reserved.

WHO WE ARE, WHAT WE DO, AND HOW WE DO IT

February 2013

/ 18 © 2013 KIROYAN PARTNERS. All rights reserved.

Kiroyan Partners is a strategic consulting firm that assists clients by a comprehensive and multi-disciplinal approach to social and communication issues

The outcome of our work is enhanced reputation and a better understanding

of stakeholders, enabling organizations to communicate, position themselves

and resolve issues more effectively

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VISION Become a leader in the Indonesian private sector in the active promotion of sustainable business based on good corporate governance and corporate social responsibility

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MISSION To provide business solutions to clients through strategic communications that adheres to good corporate governance and corporate social responsibility according to best practice, and provide a cultural bridge between Indonesia and the international business community

/ 18 © 2013 KIROYAN PARTNERS. All rights reserved. 4

SERVICES

TEAM

VALUES

APPROACH

OUR FOUNDATIONS


OUR VALUES

PERSONAL INTEGRITY ETHICS PROFESS-

IONALISM


OUR TEAM

Dr. Marzuki Darusman

(Chairman)

Ambassador Sabam Siagian

Rear Adm. (ret) Yoost F. Mengko

Dr. MAS Hikam

Dr. Anwar Nasution

Air Chief Marshal (ret) Chappy Hakim

Senior Advisory Council Wisdom, insight, contacts


OUR TEAM

Dr. Irwandy Arif

Prabowo Dr. Gregoria Arum Yudarwati

Dr. Dave Lumenta

Dr. Maria Nindita Radyati

Nunik Maharani Maulana

Council of Experts Special expertise

Senior Expert on Mining

Senior Expert on Economics

Senior Expert on Communi-cations

Senior Expert on Social Research

Senior Expert on Business and Social Responsibility

Senior Expert on Corporate Communica-tions


NOKE KIROYAN President Director & Chief

Consultant

ANANG RIZKANI NOOR Director & Principal Consultant

ANTON RIZKI SULAIMAN Director & Principal Consultant

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OUR TEAM

Consulting


PASKAL KLEDEN Senior Consultant &

Head of Field Research

ARYANTI SAVITRI Senior Consultant

ASTRID PUSPITASARI Senior Consultant

RIDWANA SALEH Senior Consultant

PASHA AGOES Senior Consultant

DICKY SEPTRIADI Consultant

IRMA PANDORA Consultant

MARGARETH OLIVIA Consultant

PRAMA YUDHA AMDAN

Consultant

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OUR TEAM

Consulting


JULI GULTOM Administration

Manager

ARYADI RAHMAN Accountant

ANNISA HARYADI Administration

Assistant

HUSEIN General Affairs

Assistant

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Administration

OUR TEAM


OUR APPROACH

Doorley and Garcia, 2007

PERFORMANCE

STRATEGIZE EXECUTE ASSESS

REPUTATION

COMMUNICATION


OUR SERVICES

• Stakeholder Mapping

• Stakeholder Perception Study

• Non-financial Risk Assessment

• Communication Audit

• CSR Performance Measurement

• Stakeholder Impact Assessment

ASSESS

• Policy Development

• Strategy Development

• Stakeholder Engagement

• Communication Strategy

• Protocols & Guidelines Development

• Program Development

STRATEGIZE

• Executive Coaching

• Capacity Building

• Stakeholder Engagement Facilitation

• Issue Management

• Crisis management

• Program Monitoring

EXECUTE

• Crisis Communication

• CSR/ Sustainability Reporting

• Organizational Reporting Advisory

• Media Management

• New Media Management

• Creative Services

COMMUNICATE


ANALYZE • Stakeholder Management • Political Economy • Communication Theory • Business & Social Context

RESEARCH • Field Research • Desktop Research • Verification

SYNTHESIZE • Management Solution • Relevant Theories • Research Findings • Empirical Data

ACT • Report • Present • Recommend Measures

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HOW WE DO IT


OUR CLIENTS – past and current

US & EUROPE

ASIA

INDONESIA

AUSTRALIA


Selected Cases Studies: CRISIS MANAGEMENT

#1 Through a merger and acquisition process a foreign oil & gas company became a non-operating part-owner of an asset that subsequently was involved in a serious environmental issue. Through a multi-year process we assisted the company to gradually disengage in a responsible manner while maintaining good relations with all stakeholders.

#2 It is a well-known fact that oil & gas companies are susceptible to blowouts, yet anytime it occurs, a crisis will ensue. The severity of the case depends on location and nature of the blowout. The matter needs careful and responsible handling at local and national levels, which we have done with another client.


Selected Cases Studies: CAPACITY BUILDING

#1 An FMCG company is dissatisfied with its complaints handling mechanism which is seen as impeding its efforts to establish its reputation as a reliable company. We were commissioned to conduct a thorough analysis of the weaknesses and come up with a solution.

#2 The syariah arm of a bank was spun off in compliance with the central bank stipulations that syariah and conventional banks must be separated. During a one-year period we assisted the syariah bank in establishing a Public Relations function from scratch, including training its staff.


Selected Cases Studies: COMMUNITY ISSUES

#1 Mining companies need a local license to operate from the communities in addition to the permits required by law. Prior to conducting outreach programs a thorough stakeholder analysis must be conducted followed by community needs assessment. This is what we did over a period of many years for a precious metals COW company.

#2 A base metals COW company was facing a complex community situation involving various ethnic groups who were involved in hereditary land ownership issues. Prior to proceeding to the formal licensing process, these communities need to be resolved. We assisted the company in dealing with this complex issue.


Selected Cases Studies: MULTIDIMENSIONAL STUDY

#1 After a long absence from Indonesia a foreign company that supplies products and systems to the security authorities was contemplating a re-entry into the Indonesian market and needed a reliable decision-making tool for this purpose. We analyzed all relevant aspects, including the specific political and economic conditions as well as industry-specific issues needed for the strategic decision.

#2 The Indonesian and Australian governments have agreed to enter into a Comprehensive Economic Partnership Agreement. The business sector will be a major component of the agreement. Kiroyan Partners was appointed by both sides to prepare a Joint Position Paper that is preceded by stakeholder analysis and stakeholder engagement in Indonesia and Australia.

PT KOMUNIKASI KINERJA Menara Karya, 10th Floor, Suite H

Jl. HR Rasuna Said Blok X-5 Kav. 1-2 Jakarta 12950 - INDONESIA

T: +6221 5794 4694 F: +6221 5794 4696

[email protected] www.kiroyan-partners.com

THANK YOU

130201 kp-credentials-february

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