130,000+ 17,000+ 1,300+ 500+ Learning & …...corporations, engineering, estate agents, financial...

www.mblseminars.comConferences | Seminars | Webinars | Learn Live | Inhouse | Consultancy

Learning & Development for Professional Service Firms

500+ Expert

Speakers

1,300+ Course Topics

17,000+ Organisations

Trained

130,000+ Delegates Upskilled

250,000+ CPD Certificates

Issued

15+ Years

Established

About MBL

Season Ticket

SmartPlan

Inhouse

Webinar Subscription

Learn Live

Consultancy

Compliance

Support Staff

Payroll

HR

Welfare in the Workplace

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Contents

www.mblseminars.com

© MBL Seminars Limited. Company Registration No. 4746709

VAT No. 816 0938 26

MBL Seminars Limited, The Mill House,6 Worsley Road,

Worsley, Manchester

M28 2NL

0161 793 0984

[email protected]

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About MBL

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What We Do

MBL is a leading learning and development provider for professional service firms. Over the past decade, more than 130,000 people across 17,000 different organisations spanning 55 countries, have chosen us to deliver their training.

With over 500 expert speakers covering more than 1,300 different topics, our training portfolio is vast and can be delivered either face-to-face or online. We are proud to be trusted to provide training to some of the largest and smallest organisations in the UK.

Our clients span a wide variety of industry sectors including law, accountancy, architecture, charities, construction, corporations, engineering, estate agents, financial services, local authorities, surveying, universities and many more.

500+ Expert

Speakers

1,300+ Course Topics

17,000+ Organisations

Trained

“Thank you so much for your excellent customer service. I am

actually running a presentation on customer services this week, and

intend to use your great support as an example of how to do it properly. ”

Kerrie BowlenHead of L&D, Mayer Brown JSM

“

“Honestly, there isn’t a single thing I could think of to improve MBL’s

service. All of the staff are pleasant, efficient and professional; booking

is simple whether by email or telephone, and the SmartPlan is a

great way of keeping on top of cost.”

Jackie ThorpeKBL Solicitors LLP

Meet Our Team

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Conferences presented by a panel of industry experts

Learn Live live and interactive online broadcasts

Seminars topical updates in a choice of city centre locations

Inhouse delivered by industry experts at your premises

Webinars pre-recorded to watch at your convenience

Consultancy expert in-depth advice on your systems & procedures

From Left to Right: 1. Lorraine McKeown 2. Claire Hamer 3. Sally Murphy 4. Alison Lee 5. Sara Jane Beaven 6. Mark Tun 7. Jon Bennett 8. Robert Hyde 9. Tom Sykes 10. Ben Houghton 11. Lee Ackerley 12. Ben Walsh 13. Hayley Boardman 14. Stephanie Bennett 15. Gabriella Collins 16. Caroline Gavaghan 17. Heather Mitchell 18. Kamila Imiolek 19. Marie Manley 20. Jessica Smolinski 21. Angela Watson 22. Sarah Maundrell 23. Morgan Rigby 24. Graham Dutton 25. Alison Howarth ...

... 26. Janine Mallon 27. Paul Jackson 28. Sharon Needham 29. Michael Charnley 30. Ciara Heald 31. David Salmon 32. Cheryl Gioia 33. Emma Dey 34. Jenna Reilly 35. Hayley Weatherilt 36. Jayne Anderson 37. Elise Seddon 38. Natasha Pawsey 39. Debra Doherty 40. Michelle Verity 41. Gail Walker 42. Suzanne Broad

Training Option Standard Price

Season Ticket Price

Saving

Full Day Seminar £480 £240 £240

Half Day Seminar £240 £120 £120

Webinar £250 £125 £125

Full Day Masterclass £500 £375 £125

Half Day Masterclass £250 £187.50 £62.50

Conference £500 £375 £125

Learn Live 3hrs £240 £120 £120

*All prices ex-VAT

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MBL Seminars Season Ticket

MBL Season TicketMake your training budget go further and

enjoy savings of up to 50% when you purchase an MBL Season Ticket.

Maximise Your Training Budget

• An MBL Season Ticket is the prudent choice for organisations of all sizes. It secures your organisation a 50% discount on our entire range of public seminars and webinars, plus special discounts on conferences, masterclasses and more.

• There are thousands of organisations already making savings. And with over 3,500 dates for seminars and webinars each year, your investment in an MBL Season Ticket will reap rewards time and time again.

• We have a range of pricing options for the Season Ticket depending on the size of your organisation and the services you provide. Please contact us today to find out which is the right option for you.

0161 793 [email protected]

For more information:Contact Janine Mallon

SAVE 50% onWebinars

SAVE 25% onConferences & Masterclesses

SAVE 50% onSeminars

Save 50% on all Seminars & Webinars

0161 793 0984 | [email protected] | www.mblseminars.com

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SmartPlan

MBL SmartPlanThe MBL SmartPlan is guaranteed to save you

money. It’s an easier way to book and pay for your training, with lower costs and greater savings. And

it’s offered solely to MBL Season Ticket clients.

Even Bigger Savings

• 50% extra discount on webinars• 25% extra discount on conferences • Extra discounts on seminars,

masterclasses and inhouse training

Less Administration

• A quick and simple booking process• Time savings – a single invoice deals

with all of your bookings• Instant release of on demand webinar

login details

More Flexibility

• Improved cancellation terms• Free extensions to webinars• Choose how often you’d like your

statement

All the SmartPlan benefits are set out in a 2 minute video at: www.mblseminars.com/SmartPlan

“Having the SmartPlan makes things so much simpler, we just receive one

invoice and book courses as we need them without the administrative burden of

dealing with individual invoices, not to mention the additional discount.”

Tracy MurrayHR Assistant, Muckle LLP

“We have made further cost savings by signing up to a SmartPlan, which will

help us to manage training costs with no sacrifice on quality of training.”

Kathryn Robinson Emerald Publishing Group

How it Works

1. Simply register for a £300 +VAT block of credit

2. You then ‘call it off’ as and when you make a booking

There’s no expiry date or time limit to spend your credit. You can use it

immediately - and you don’t have to pay anything for 30 days.

Should you wish to cancel, you just pay for what you’ve used at your previous

Season Ticket rate.

Over 3,000 firms are already enjoying the benefits of the MBL SmartPlan.

Visit: www.mblseminars.com/SmartPlanTestimonials

“

For more information:0161 793 0984

[email protected]

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MBL Seminars


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Inhouse

InhouseInhouse training often offers a more cost-effective and flexible solution if your organisation requires

training for multiple delegates.

An increasing number of organisations are looking for CPD training which is provided on their premises and tailored specifically for them, whilst minimising disruption and lost fee earning time.

Key Benefits

• Highly interactive and confidential learning environment

• Training cost per head and lost fee earning time are reduced

• Tailored content and course materials• Deliver a firm-wide message and ensure

a consistent standard• Eliminate delegate travelling expenses

and accommodation costs

Why Choose MBL?

• You’ll be in good company, as we’ve arranged inhouse training for more than 550 different organisations

• Presenters are hand-picked to deliver your inhouse training from our pool of 500+ highly experienced experts

• We have provided training to more than 130,000 individuals within a wide variety of professional service firms

Demonstrating CPD

As with all our CPD courses and events, a certificate of attendance will be provided should attendees be required to evidence their CPD activity to a professional body.

How it Works

Customised versions of our public courses are tailored to suit your

particular needs.

We also work with clients to develop one-off solutions, and if you have a specific skills gap that requires bespoke training, we would be

happy to help.

As with our public events, your inhouse training will be delivered

by industry experts and experienced presenters.

For more information:Contact Michael Charnley

or Sharon Needham...


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MBL Seminars


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Webinar Subscription

Webinar SubscriptionFor a single annual fee, your whole organisation

can enjoy access to our entire portfolio of 600+ webinars.

“It is a great product for firms that do not have the resources to manage inhouse

training programmes, and we have already set the training targets for our

staff for the next 3 months.”

Jon CarrollCOO, ABJ Solicitors

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Less Administration

• Reduced administration via a single annual payment

• Time savings as no need to repeatedly call to make webinar bookings

• More efficient, no chasing login details for each webinar you watch

Easy to Access

• Hassle free viewing via one single Access Code & PIN

• Access 24/7 from any device with an internet connection

• Keep updated as content is added and refreshed each week

Hassle-free CPD

• Demonstrate competence via webinar Q&As upon completion of viewing

• CPD certificates issued to those who successfully complete the questions

• Training insights via regular reports issued showing webinar usage


[email protected]

How it Works

1. You pay a single annual fee

2. You get unlimited access to our entire portfolio of 600+ webinars

All webinars are accessible to your entire organisation, including

branch offices.

You will receive a firm-wide access code and PIN.

It is valid for 365 days from the date of purchase.

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MBL Seminars


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MBL Seminars Learn Live

Learn LiveThis virtual learning session combines the

convenience of a webinar with the interactive benefits of a seminar.

Live & Interactive

Learn Live allows delegates to interact with the speaker and with each other in a variety of ways to enhance the learning experience.

Along with the live video presentation there are a number of additional interactive features including:

• Speaker Q&As • Breakout sessions with other delegates

present at the broadcast• Powerpoint slides to emphasise key

points• Polls and interactive voting• Web links• Downloads to useful additional

content

Practical & Cost-effective

• Learn Live is a cost-effective training option. There are no travel or accommodation costs and no time ‘lost’ travelling to and from the office.

• The session is also recorded so you can revisit, recap and refresh your knowledge.


[email protected]

How it Works

The session is a live streamed broadcast, which you watch and

participate in from your computer at a set date and time.

Think of it as tuning in to a real-time

seminar, but from the comfort of your own desk.

You can engage with your presenter and other delegates - and this group

dialogue is what sets Learn Live apart from our traditional Webinar

product.

Watch our demo video at: www.mblseminars.com/LearnLive

Want a Demo?


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Consultancy

ConsultancyLeverage the knowledge of our 500+ industry experts to solve your business challenges and

improve performance.

When Training Just Isn’t Enough...

Sometimes your needs go beyond requiring a few hours of public or inhouse training. In such cases, we can arrange for an expert to come to your organisation and undertake more in-depth consultancy services.

Why Choose MBL for Consultancy?

• Over the past decade, more than 130,000 people across 17,000 different organisations have chosen us to deliver their training.

• With over 500 expert speakers covering more than 1,300 topics, our training portfolio is vast.

• The strength and depth of our client-expert relationships makes us ideally placed to recommend the ideal consultant for your business.

For more information:Contact Michael Charnley


Popular Topics

SRA Compliance Health Check Would Your Firm Survive an SRA

Forensic Inspection Visit?

Residual Client Ledger Balance Clearance Service

Are You Troubled By Residual Client Balances?

Compliance Due Diligence Are You Considering a Firm Merger or

Acquisition of Another Firm?

GDPR Health Check Put in Place a Data Breach Policy and

Reporting Mechanisms

Virtual Data Protection Officer Cyber Incident Monitoring and

Resolution

FCA Compliance FCA Investigations

& How To Avoid One

The Psychology of Change Management

Put in Place The Framework to Facilitate Positive Organisational Change

500+We have a pool of over 500 highly experienced experts,

ready to help solve your business challenges.

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MBL Seminars


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Compliance Training

Compliance Training

We are proud to be trusted to provide compliance training to some of the largest, and the smallest,

organisations in the UK.

As a leading provider of compliance training for professional service firms, we offer more than 200 topics within our compliance and regulatory training portfolio.

Compliance training can be delivered via:

• Seminar – a topical update in choice of city centre locations

• Webinar – a pre-recorded video to watch at your convenience

• Learn Live – a live and interactive online broadcast

• Inhouse – which is delivered by an industry expert at your own premises

• Consultancy – expert indepth advice on your systems and procedures

“Very engaging – I got more information on GDPR than I hoped for”

Sabina StoiciuRadtac

“

“Very well presented. Jonathan Fisher is an engaging speaker who illustrated the

topic of money laundering well”

Andrew WelchStephensons Solicitors LLP

“Board Meetings & Governance is probably the most useful seminar I

have attended in years!”

Stuart AlmondFluent Money Ltd

A-Z of Popular Topics

Anti-Bribery & Corruption

Board Meetings & GovernanceClient Due Diligence

Data Protection & SecurityEquality, Diversity & Inclusion

FCA ComplianceGDPR

Human Trafficking & Modern SlaveryICO Investigations

Joint VenturesKeeping Data Safe

Legal Document DraftingMoney Laundering

Network & Information SystemsOnline Cyber Crime

Preventing Corporate CrimeQuality Assurance for Accountants

Risk ManagementSexual Harassment

Tax Avoidance & Tax EvasionUnexplained Wealth Orders

Virtual CurrenciesWebsite Compliance

Zero Hours Contracts

For more information: 0161 793 0984

[email protected]

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MBL Seminars


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Support Staff Training

Support Staff TrainingSupport staff working in professional service

firms are often the lifeblood of the organisation.

Training for the “Lifeblood" of Your Organisation

Our wide range of training events will provide your support staff with the skills needed to juggle the conflicting demands presented to them on a daily basis.

Seminar Topics include:

• A Practical Guide to Taking Meeting Notes

• Client Care – A Guide To Best Practice

• How To Be Assertive & Influence Others Effectively

• How To Succeed As A Team Leader – Tips & Tools

• Zero Tolerance on Punctuation & Grammar

• How To Deal With Confrontation & Challenging Situations at Work

• Staff Development – A Guide to Coaching & Mentoring Skills

• ‘Super Support’ – Tools, Tips & Techniques for PAs and Secretaries

Webinar Topics include:

• Preparing for Appraisals – Top Tips for Support Staff

• How To Manage Client Expectations & Handle Complaints

• How to Say ‘No’ – A One Hour Guide

• Telephone Techniques for Support Staff

• Working As Part of a Team – A Guide for Support Staff

• Teambuilding for Managers – In The Real World

• Communicating for Success – For Those on the Front Line

• Angry Clients & Challenging Individuals – An Indispensable Guide

• How To Excel As A Secretary or Administrator

• Glorious Grammar & Perfect Punctuations

• AML for Support Staff - A One Hour Introduction with Trevor Hellawell

• Handling Conflict & Difficult Situations - A One Hour Guide

• How to Deal with Difficult Conversations

• Stressful Situations at Work - Top Tips for Support Staff


[email protected]

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MBL Seminars


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Payroll Training

Payroll TrainingOur payroll training is delivered by industry experts and is designed to meet your needs

and those of your organisation.

MBL has provided training to over 3,000 payroll professionals from all kinds of organisations on a wide range of hot topics and perennial problems, from auto enrolment to calculating tax on entertainment and travel expenses.

• Keep up to date with the latest news on the topics you simply cannot afford to ignore

• Improve your skills and receive expert guidance on your day-to-day responsibilities

• Courses delivered at your offices, online, and at locations around the country


• Employer Statutory Payments - Tips, Traps & Tangles for Payroll & HR Teams

• Optional Remuneration Agreements - Past, Present & Future

• Payroll Expenses & Benefits Workshop• The ABC of Payroll Processing• P11Ds - A Guide to the Key Principles

& Completion• Payroll Processing - An Advanced

Guide• Payroll & HR Compliance - Current

Issues & Future Developments• Tax & VAT on Entertainment &

Travel ExpensesWebinar Topics include:

• Workplace Pensions - Current Issues & Future Developments

• Payroll, RTI & Making Tax Digital - A One Hour Update

• Calculating Holiday Pay - Key Issues• Employment Termination Packages -

A Guide for Payroll Personnel• Irish Payroll Requirements - A One

Hour Introduction• International Secondees & Recruiting

From Abroad

“Exceptional delivery and content knowledge

of payroll from Kate Upcraft.”

Chris Tinley Great Western Railways

““Presenter Kate Upcraft is obviously very passionate

about PAYE – what a change!”

Anne Moore CKLG Limited

“Very helpful feedback from an ex-inspector on tax and VAT on entertainment and

travel expenses.”

Damian Talbot Warrener Stewart


[email protected]

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MBL Seminars


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HR Training

HR TrainingWe offer over 80 different topics ranging from

absence management right through to zero hours contracts.

Training For Your Most Important Asset

People are the most important asset of any organisation and the scope of the HR and L&D function is vast. That’s why our training covers over 80 different topics...

If your People Managers would like to receive regular HR digests from us with the very latest course topics, they can email [email protected]


• Millennials – Recruiting, Managing & Retaining Your Youngest Employees

• How to Use Social Media as a Recruitment Tool - A Guide for HR Professionals

• Reasonable Adjustments in the Workplace - The Tricky Issues

• Employment Status & Flexible Working Practices - The Legal Obligations

• Managing Unconscious Bias in the Workplace - A Guide for HR & Team Leaders

• Why Competency Based Frameworks Work - A Guide for HR Professionals


• Age Discrimination in the Workplace - A 1 Hour Guide

• Termination of Employment - From Agreement to Breach & Notice

• Sexual Harassment in the Workplace - A 1 Hour Guide

• Tier 2 & Tier 5 Business Immigration - A Guide for HR Managers

• Relationships at Work & Office Romances - The Key Issues Claim your free update:


The Modern Slavery Act 2015 requires all large businesses to produce an

annual statement setting out the steps they have taken to prevent modern

slavery in their business and supply chains.

Even if the legislation does not apply, the government is encouraging all

businesses to be open and transparent about their recruitment practices, policies and procedures in relation

to Modern Slavery and to take steps that are consistent and proportionate with their sector, size and operational

reach.

This update will include:

• What is Modern Slavery?• Identifying the risks within your

supply chain• What steps can your business take

to protect vulnerable workers?

FREE UPDATE

'Tackling Modern Slavery'

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MBL Seminars Welfare in the Workplace

Welfare in the Workplace

All employers, regardless of size, have a duty to ensure the welfare of their

employees at work.

““Nadine Stanton is an amazing speaker and

very motivating.”

Saghar Roya Devonshires Solicitors

“Managing Stress at Work was presented with

infectious energy.”

Elliott Taylforth Crown Prosecution

Service

“Fabulous course on Managing Mental Health

in the Workplace, very instructive and well led.”

Kath Latchford Crown Prosecution

Service

Managing Workplace Mental Health

Providing a safe and healthy working environment will have a positive impact on workplace motivation.

With work-related stress now accounting for almost 12 million lost working days each year, and almost half a million people in the UK having work-related stress at a level to make them ill, there has never been a better time to tackle this growing issue.


• Improving Mental Wellbeing in the Workplace - A Guide for Managers

• Boosting Your Confidence at Work - A Guide for Professionals

• Dealing with Alcohol & Substance Addiction in the Workplace - A Masterclass

• Employee Engagement - Developing Your Strategy

• Staff Development - A Guide to Coaching & Mentoring Skills

• Managing Mental Health in the Workplace - A Guide for HR Professionals

• How to be Assertive & Influence Others Effectively - A Workshop

• Dealing with Difficult Staff


• Managing & Motivating - A Guide for Team Leaders

• Time Management - Maximising Your Daily Productivity

• Mental Health ‘First Aiders’ - A Guide for HR Professionals/Managers

• Managing Employee Health & Wellbeing - The Legal Obligations

• Alcohol & Substance Addiction in the Workplace

• Absence Management - A Guide for Employment Professionals

• Suspending an Employee - The Essentials

• How to Deal with Difficult Conversations


[email protected]


130,000+ 17,000+ 1,300+ 500+ Learning & …...corporations, engineering, estate agents, financial...

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Transcript of 130,000+ 17,000+ 1,300+ 500+ Learning & …...corporations, engineering, estate agents, financial...