Monday Monday AnnouncementsAnnouncements

December 17, 2012

Holiday Hours

• December Time Off: K12 offices will be officially closed 12/25/12 – 12/28/12. Most fall semester courses will have been completed and Winter Break will be in effect during this time; therefore, contractors are not required to work Monday – Friday 12/24– 12/28. Subsequently, contractors will not be approved for any time or units submitted for the pay period of 12/22 – 12/28.

Holiday Hours

• January Time Off: K12 offices will be officially closed New Years Day, January 1st, 2013. K12 will be open on New Year’s Eve. Contractors will submit a timecard and be paid as usual based on a 5 day workweek, but are not required to work on January 1st, 2013.

Special Notes• Grading: Although many of your students will

probably be taking time off as well, you may have some who are working over the holidays. Please be ready to spend some time grading when you return.

• Final grades on 12/24 and 12/31: These are not K12 holidays, so FTE employees will be entering final grades as needed. Contractors may enter final grades from 12/24 end dates when they return on 12/31.

• Course message: Stay tuned for information about a standard message to post in your courses.

Timecard instructions: (Contractors only) • Pay period: 12/15/12 – 12/21/12 *** EARLY SUBMISSION REQUIRED on

December 19th NOTE***Timecards for this pay period are due by 5 pm EST on Wednesday December 19th. Contractor timecards submitted correctly by this deadline will be paid out on 12/28/12. Timecards submitted incorrectly or after this designated deadline will be processed between 12/31/12 and 1/3/12 for payment on January 4th. Since this timecard will be submitted two days prior to the end of the official work week, please make every effort to balance your total weekly hours worked based on your course load so that you meet the wage requirement formula of: Total IQN units divided by 3 = maximum work hours to submit on your timecard. If you expect to encounter excessive hours with your workload this pay period please contact your Instructional Manager and copy IQNHELP@k12.com for assistance to balance the workload.

• Pay period: 12/22/12 – 12/28/12 - Randstad teacher contractors are not required to work the week of 12/22/12 – 12/28/12. Do not submit any hours worked on the timecard for this pay period. The Randstad automated systems will still prompt you to submit a timecard for this pay period. When submitting, for the note in the comments field of the timecard please enter : Winter Break K12 Closed – 0 hours worked. Submit for -0- IQN units.

• Pay period: 12/29/12 – 01/04/12 - Contractors will be paid for a full 5 day work week. Submit a timecard as usual by 5 pm EST Monday 01/07/12. Randstad teacher contractors are not required to work on New Years Day, January 1st, 2013.

Escalation Process

• Please see the revised Escalation Process notes. I’m also attaching the Action Plan Matrix (not revised).

Need help?

• The K12 Service Desk is equipped to handle a good volume of phone calls for our employees.

• They have found resolution times to be much faster via phone (855-K12-HELP) than by email, due to the reduction in the amount of back and forth needed via phone compared to an email ticket.

• Therefore, we strongly encourage employees to call Service Desk instead of emailing. This number is not for students or mentors!

Student Count Survey

• I apologize again for the confusion! Hopefully we’ll all be on the same page now and ready for the New Year.

• Please enter your student count information each MONDAY at the link below:

• http://tinyurl.com/k12studentcount

Questions?

I’m here if you need me!