110705-BaliHealth RFT

Indonesia Australia Specialised Training Project Phase III Page 1

ATTACHMENT 1TENDER

Indonesia AustraliaSpecialised Training Project

Phase III

1 TECHNICAL PARTICULARSClosing Time/Date: 5pm, Canberra Australia time, Friday, 12

August 2005.Number of Copies of Tender: Technical Proposal Two (2) hard

copies (one marked original) and one (1)electronic copy). Note: electronic copymay be submitted via email, CD or floppydisk.Financial Proposal One (1) originalhard copy, in a separate envelope butsubmitted concurrently with technicalproposal in A3 format

Tender Validity Period: 90 days from the Closing Date.Tender Submission: All Tenders (technical and financial) must

be clearly marked:

IASTP III Tenderand sent to the nominated ContactPerson

Page Limit: Technical Proposal 6 pages (excludingcover page, table of contents page, etc)plus specified annexes.

Contact Person: Ms Carmel CollinsIASTP III Project OfficerIASTP III Canberra UnitHassall & Associates International3rd Floor, 10-12 Brisbane AvenueBARTON ACT 2600

OrPO Box 1877BARTON ACT 2600Telephone: (02) 6270 0200Facsimile: (02) 62731 936Email: [email protected]


Language: All proposals must be in EnglishLayout/Font: The Technical Proposal must be presented

using:

A4 paper

12 point font

2.5 cm margins (minimum)The Financial Proposal must be presentedusing:

A3 paper

12 point font

2.5 cm margins (minimum)

2. TENDER CONDITIONS

2.1 Tenders Tenderers must include all the information specified in thisRequest for Tender (RFT) in their tender.

2.2 Validity A condition of tender is that each Tender must remain valid for theperiod stated in the Tender Particulars.

2.3 Price HAI reserves the right to negotiate price notwithstanding thesubmission of a fixed price tender.

2.4 Copies The Tenderer must submit the number of copies specified in theTender Particulars.

2.5 Authorised Person A person or persons having authority to lodge theTender and enter into a contract on behalf of the Tenderer must sign theStatutory Declaration.

2.6 Late Tenders A Tender submitted after the nominated Date/Time forreceipt is a late Tender. Late Tenders will be opened and registeredseparately. HAI at its absolute discretion may assess or reject a late Tender.HAI will not enter into correspondence about a decision to assess or reject alate Tender.

2.7 Insurance public liability and public indemnity insurance requirementsapply to this tender. All Tenderers should familiarise themselves with theminimum insurance cover requirements as detailed in the Draft Contract (atAttachment 6), and ensure they are in a position to obtain this insurance coverconcurrent with execution of a contract.


2.8 Non-Conforming Tenders Tenders will be regarded as non-conforming ifthey fail to conform with one or more of the requirements of the Tender. HAIreserves the right to seek clarification of non-conforming Tenders. HAI at itsabsolute discretion may assess or reject any non-conforming Tender. HAI willnot enter into correspondence about a decision to assess or reject a non-conforming Tender.

Refer to the Tendering Conformity Checklist provided at Attachment 1A

2.9 Clarification of Tenders - HAI reserves the right to seek clarification of anyTender.

2.10 Amendment of RFT - HAI may amend the RFT at any time by issuing anAddendum. All conditions of the RFT will apply to Addenda.

3. KEY TENDERER INFORMATION

3.1 Point of Contact - The name, email address, telephone and facsimile numbersof the person(s) to be notified regarding the outcome of your bid should beclearly identified on the first page of all technical proposals.

3.2 Authorised Representative - The name of the person authorised to negotiateand conclude the contract must be included on the first page of the technicalproposal.

3.3 Contracting Entity - Proposals must clearly state the name and other detailsof the firm/organisation submitting the proposal. HAI will only enter intocontract with a single firm, the details of which must be clearly stated underthe heading Contracting Entity. A contract will only be entered into with theentity named in the proposal as the submitting firm/organisation or as the leadfirm in the case of a bid submitted by an association/joint venture. Detailssuch as the business street address, Australian Business Number (ABN) orIndonesian business license number, telephone, facsimile and email addressfor the firm/organization.

4 FINANCIAL PROPOSAL REQUIREMENTS

4.1 Price Basis - The financial proposal is to be a firm fixed price including allcosts and escalation and any allowance for foreign exchange rate variationsfor the duration of the contracted activity.

4.2 Currency - The financial proposal is to be expressed in Australian dollars.

4.3 Non-conforming Financial Proposal The Financial Proposal will deemedto be non-conforming if:

The price is not firm and fixed, or


Price escalation/inflation adjustment is sought at or after contractnegotiations including inflators; or

Additional fees are subsequently sought at negotiation.

4.4 GST -The financial proposal is to be GST exclusive.

5 FINANCIAL PROPOSAL

5.1 Proposal Information The financial proposal must contain the informationrequired and in the format detailed in this clause:

Fully costed fixed price basis, including escalation and any allowancefor foreign exchange rate variations.

Necessary insurances as required by the Tender Conditions.

5.2 Cost Items The following costs must be included in the Tendersfinancial proposal:

Personnel Costs Disaggregated personnel costs are to be shownincluding:

o Personnel feeso Course Preparation costso Pre-course Briefing at IASTP III Jakarta Officeo Consultation with Mentors/Coordinators in Indonesiao Training Deliveryo Report Preparation

Travel Costs Disaggregated travel costs are to be shown including:o Economy Air travel costs (Australia Indonesia, including place

of departure and place of arrival)o Economy Air travel within Indonesia costs, (including place of

departure and place of arrival)o Ground travel in Indonesia costso Cost of field visits in each training locationo Accommodation costso Living expenses

Other Costs - Disaggregated other costs are to be shown including:o Course materials (handouts, lecture notes, case studies etc)o After-training hours Alumni forum Step 1 Training (Bali)o Translation costso Communications costso Photographic Services costso Excess baggage costs


o Insurance costso Visa costso Course promotion (course certificates, opening/closing

ceremonies, participant name tags, course banner, professionalphotography) costs

The costs detailed above are indicative only and Tenderers may include othercosts considered necessary to the delivery of the training.

Information on Financial Proposals should be read in conjunction withAttachment 5 Like for Like Price Assessment.

6. ASSESSMENT OF TENDERS

6.1 Tenders will be assessed on the following basis:

(a) technical

(b) financial

to achieve the best value for money outcome.

6.2 Tenderers should note that HAI is not bound or required to accept the lowestpriced Tender or any Tender.

7. TECHNICAL ASSESSMENT

7.1 Technical assessment will be undertaken in accordance with Attachment 2.

8. FINANCIAL ASSESSMENT

8.1 Financial assessment will be undertaken in accordance with Attachment 2.

9. STANDARD TENDER CONDITIONS

9.1 Confidentiality. Information provided by Tenderers will be treated asconfidential.

9.2 Insurance. Tenderers shall include all necessary insurances in their tenderedprice. Such insurance include but are not limited to public liability insurance,professional indemnity insurance, medical, dental and force majeureinsurance.

9.3 Personnel & Clearances. Tenderers shall be responsible for thedevelopment and implementation of security planning with respect to anystaff or consultants who undertake service delivery in Indonesia.

9.4 Equipment. Tenderers are responsible for providing all equipment andmaterials required for the course, including overhead projector and screen if


these are not available in the venue and any other specialised learning aidsand should factor these costs into their financial proposal. The successfulTenderer is requested to deliver training using a laptop connected to anelectronic data projector since this technology is now widespread in Indonesiaand it additionally enables rapid customisation of slides in different locations.

9.5 Contract Scope. HAI may seek tenders or contract for either single courses, aseries of repeat courses, or packages of courses, workshops, trainingattachments and/or other forms of in-sequence specialised training dependingon which package best suits the training needs of recipients and otherstakeholders.

9.6 Payment Type. The Contract will be an outputs based contract with setmilestone payments. Payment shall be in accordance with the Basis ofPayment.

9.7 Basis of Payment. Payments to the Service Provider will be as follows:

(a) Short Courses - less than 60 days. Normally a single payment on completion of all training activities, submission of reports, and other materials and a correctly rendered tax invoice. In certain circumstances, phased payments may be possible.

(b) Long Courses - 60 days or longer. Two payments comprising:

payment at mid-point of course delivery subject to submission ofreports, correctly rendered tax invoice and satisfactoryperformance

final payment on completion of all training activities, submissionof reports and other materials, and a correctly rendered tax invoice.

9.7 Tender Preparation Costs. Tenderers shall be responsible for their owncosts in connection with the preparation of their tender.

9.8 Compliance with AusAID Policies. Tenderers shall comply with AusAIDsPolicies in delivering services under any contract. Specific policies include:

Environmental Management Guide for Australias Aid Program Gender and Development Australias Aid Commitment Guide to Gender and Development Equal Opportunity for Women in the Workplace Act 1999 (Cth) Policy for the maximization of Aboriginal and Torres Strait Islander

people Information Privacy Principles under the Privacy Act 1988 and

obligations under the Privacy Amendment (Private Sector) Act 2000.


Tenderers should refer to the following AusAID website for further information:

www.ausaid.gov.au/business/contracting/index.cfm

9.9 Referees. Tenderers must nominate a minimum of two (2) referees for eachData Sheet and each CV. Referees should not include current fulltime IASTPIII team members.

9.10 Tendering Conduct. Each Tenderer warrants that is has not engaged incollusive or anti-competitive practices with any other Tenderer in preparationof its Tender. If a Tenderer is found to have made false or misleading claimsor statements, or receives improper assistance or improperly obtainsconfidential information, HAI reserves the right to reject at any time, anyTender lodged by or on behalf of that Tenderer.

9.11 Tenderers Acknowledgement. The Tender is submitted on the followingbasis:

(a) no legal obligation or agreement whatsoever is intended to be or iscreated between HAI and any Tenderer by virtue of the tender process(including but not limited to statements included in this RFT) unlessand until contract negotiations are completed and a formal writtenagreement acceptable to HAI is entered into and executed by anauthorised officer of HAI and by the successful Tenderer, if any;

(b) the Tenderer acknowledges and agrees that HAI, its employees, agentsand advisers are not, and will not be responsible, or liable for theaccuracy or completeness of any information contained in this RFT;and

(c) the Tenderer is responsible for all costs of and incidental to thepreparation and delivery of the Tender, including obtaining this RFT,or any subsequent stage of the procurement process, includinganswering any queries and providing any further information soughtby HAI.

9.12 Debriefing of Tenderers. If requested, HAI will provide Tenderers with anoral debriefing on the results of the technical assessment of their Tenderfollowing signature of the contract with the successful Tenderer. HAI will notenter into discussion or communication on the content of the tender debriefonce it has been completed.

9.13 Applicable Law. The laws of the Australian Capital Territory apply to theRFT and the RFT process.


10. ANNEXES - The following annexes are to be included with the proposal.Annex 1 - ExperienceTenders may provide a maximum of four (4) data sheets with one A4 sheet perexample, demonstrating applicable and relevant activities that clearly demonstrate theTenderers capacity and ability to deliver the designated training program accordingto the Course Specifications and Scope of Services. An example of a data sheet isprovided as Attachment 1B.The following information must be included:

The activity name, location and description.

The funding agency (if relevant).

The value of the activity and the value of the contract.

The person months or days of consulting time provided by the firm. The positionsfilled by the firm (by employed staff and contracted staff).

Detailed narrative description of the activity.

Two (2) Referees who are readily available for contact by telephone and/or email.English-speaking referees preferred.

Annex 2 - Curricula Vitae (CVs)CV shall not be more than three (3) A4 pages, including certification and signature,for each nominated Training Personnel member. CVs shall be in the format providedat Attachment 1C of this tender. Each CV may also include details of recentprofessional development activities.

Each CV must contain the following declaration of commitment, be signed and datedby the nominated consultant:

I (insert name) declare that the information provided in this CV is accurate andhereby authorise Hassall & Associates International to make whatsoever inquiries itmay consider reasonable and necessary to undertake in the course of the Tenderassessment in relation to the information I have provided in this CV or any othermatter which may relate to my suitability for the position for which I have beennominated; andI am available to participate in the Training Course in the role in which I have beennominated in the Tender for the period or periods indicated in the Tender.

Details of a minimum of two (2) professional referees are also required and who arereadily available for contact by telephone or email. Referees should not includecurrent members of the Tenderers own organization or current IASTP III personnel.

The Tender should also indicate if Training Personnel are likely to change throughoutthe duration of the training and state the reason for any anticipated change.


Annex 3 - Course OutlineThe Tenderer should indicate the training delivery approach, methodology andobjectives. The Course Outline should also include a timetable and details of all fieldtrips (minimum of one is required).

Annex 3 shall be read in conjunction with Attachment 4A Curriculum Outline

Annex 4 - WorkplanWorkplans should be prepared using a table or Excel spreadsheet to identify allcomponents of the services to be provided, indicating when, where and by whom theywill be undertaken. The Workplan should be consistent with the Course Outline.

Annex 5 Contracting EntityThis Annex should include the following details:

Organisation/Firms name

Business Address:

- Street address- Postal address- Email address

Phone, Fax and Mobile contact details

Business Registration or Australian Business Number (ABN)

Annex 6 Letters of Association/Joint VenturesLetters setting out the arrangements of any joint associations or ventures, describingthe level of services to be provided by each organisation and the full business name,address, business registration number, telephone contact details.

Annex 7 Statutory DeclarationStatutory Declaration format provided at Attachment 1D.


ATTACHMENT 1ATENDERING CONFORMITY CHECKLIST

CHECKLIST ITEM YES NOHave I included the correct number of hard-copyand electronic copy technical and financialproposal documents?

Have I allowed sufficient time for the proposaldocuments to reach HAI Canberra before theClose of Tender deadline?

Is the proposal correctly and clearly marked tothe nominated Contact Person?

Are the technical proposal and annexes inEnglish?

Is the technical proposal within the maximumpage limit? Is the proposal layout and fontconforming?

Is the financial proposal expressed in Australiandollars?

Have I included all relevant Annexes?

Does Annex 1 include required number ofdatasheets containing all relevant information,and include the required number and details ofReferees?

Are CVs at Annex 2 within the required pagelimit? Are CVs certified and signed, and includethe required number and details of Referees?

Is Annex 3 conforming with all TenderConditions?

Is Annex 4 conforming with all TenderConditions?Is Annex 5 conforming with all TenderConditions?Is Annex 6 conforming with all TenderConditions?Is Annex 7 conforming with all TenderConditions?

This Checklist is a guide only and completion by the Tenderer does not constituteconformity. HAI shall determine whether a Tender is conforming or non-conforming.


ATTACHMENT 1B

ACTIVITY DATA SHEETName of Activity and location

Activity Name: Country:

Activity Location within Country: Approx Activity Value:$AUD

Name of Client: Professional Staff providedNo. of Staff:

No. of Person Months:Start (Month/Year) Completion (Month/Year) Approx Value of Services:

$AUDName of Associated Firm(s), if any: No of Person-Months of Professional Staff Provided

by Associated Firm(s):

Name of Senior Staff Involved and Functions Performed:

Detailed Narrative Description of Activity:

Funding Source:

Referees :

1.

2.


ATTACHMENT 1C

CV FORMAT

POSITION NAMENationalityQualificationsOther TrainingLanguages & degree ofproficiencyCountries of WorkExperienceAwards & Memberships

SELECTED PROFESSIONAL EXPERIENCE1.2.3.Etc.

REFEREES1.2.

CERTIFICATION

I, (insert name of team member), declare that:

I (insert name) declare that the information provided in this CV is accurate andhereby authorise Hassall & Associates International to make whatsoever inquiries itmay consider reasonable and necessary to undertake in the course of the Tenderassessment in relation to the information I have provided in this CV or any othermatter which may relate to my suitability for the position for which I have beennominated; andI am available to participate in the Training Course in the role in which I have beennominated in the Tender for the period or periods indicated in the Tender.

Signature: Date:


ATTACHMENT 1D

STATUTORY DECLARATION

I, (name, address and corporation of person making the declaration), do solemnlyand sincerely declare that

Definitions

1. In this statutory declaration:

Client means Hassall and Associates International (HAI) as the appointedmanaging contractor for the Indonesia Australia Specialised Training ProjectPhase III (IASTP III).

Services means the provision of training services described in the Request forTender;

Tenderer means (details of tendering corporation as appropriate);

Preamble

2. I hold the position of (managing director or other title) of the Tenderer and amduly authorised by the Tenderer to make this declaration on its behalf.

3. I make this declaration on behalf of the Tenderer and on behalf of myself.

Tendering and Contracting Terms and Conditions

4. That the Tenderer has read, fully understood and has complied with any and alladdenda documentation released subsequent to the release of tender.

5. That the Tenderer has read and understood the Terms and Conditions ofContract issued with the Request for Tender and acknowledges that requests tochange any or all of the terms and conditions may rule its tender non-conforming and that HAI may at its absolute discretion discontinueconsideration of its tender at any time.

Accuracy of Information

6. That the information contained in the tender including Curriculum Vitae ofnominated personnel submitted by (name or organisation/company) is factuallybased and I accept that if such information is found by Hassall and AssociatesInternational to be inaccurate or misleading this will result in immediatedisqualification of the tender.

Availability of Personnel


7. That the personnel nominated in the tender have been approached and haveconfirmed their availability to undertake the Services at the time specified andthat they are fully aware of the prevailing security situation in Indonesia and inthe place or places where the Services are to be delivered.

Security of Personnel

8. That certain areas of Indonesia may from time to time be subject to securitywarnings issued by the Department of Foreign Affairs and Trade (DFAT) andposted on the www.smartraveller.gov.au website. In submitting its tender, theTenderer acknowledges that it has reviewed the security warnings in place atthe date the tender was published and confirms that it has understood the traveladvisory information and agrees to deliver the Services in the place or placesdesignated in the Request for Tender. The Tenderer also acknowledges thatattempts to seek a change to the place or places of training will be cause for anycontract entered into between HAI and the Tenderer for delivery of suchServices to be terminated.

9. That the Tenderer warrants that all necessary arrangements will be made toensure adequate protection/security for personnel in the field.

Tender Price

10. That the Tenderer warrants that it can undertake and complete the Services forthe Tender Price.

Collusive Tendering

11. Neither the Tenderer nor any of its servants or agents had knowledge of eitherthe technical proposal or the tender price for the Services of any other Tendererprior to the Tenderer submitting its Tender for the Services.

12. Neither the Tenderer nor any of its servants or agents disclosed the technicalproposal or the tender price for the Services submitted by the Tenderer to anyother Tenderer who submitted a tender for the Services or to any other person ororganisation prior to the close of tenders.

Cover Bidding

13. Neither the Tenderer nor any of its servants or agents provided information toany other Tenderer, person or organisation, to assist another Tenderer for theServices to prepare a tender known as a cover bid, whereby the Tenderer wasof the opinion or belief that another Tenderer did not intend to genuinelycompete for the contract.

14. The Tenderer is genuinely competing for the contract and its Tender is not acover bid.


Unsuccessful Tenderers Fees

15. Prior to the Tenderer submitting its tender for the Services neither the Tenderernor any of its servants or agents entered into any contract, agreement,arrangement or understanding that the successful Tenderer for the Serviceswould pay any money, or would provide any other benefit or other financialadvantage, to or for the benefit of any other tenderer who unsuccessfullytendered for the Tender.

Competitive Neutrality

16. The Tenderer has complied with the principles of competitive neutrality inpreparing its bid (publicly owned bidders, including universities, colleges only).

And I make this solemn declaration by virtue of the Statutory Declarations Act 1959,and subject to the penalties provided by that Act for the making of false statements instatutory declarations, conscientiously believing the statements contained in thisdeclaration to be true in every particular.

________________________________

(Signature of person making declaration)

Declared at on the

Before me: _________________________

(Name and title of person before whom the declaration is made)


ATTACHMENT 2SELECTION CRITERIA


Phase III

1. Technical Proposals will form 85% of the technical assessment and will beassessed as follows:

Area Sub-criterion

Weighting

OverallWeighting

CRITERIA 1.Management and Administrative SupportArrangements

20%

Criterion 1a)Demonstrated ability to provide appropriatemanagement, administrative and logistical support tothe training implementation

10

The company has been established for some time andhas long term experience in project management;

The company has recently managed projects of asimilar size and complexity;

The company has designated an experienced team orperson to be responsible for the management andlogistics of the project;

The tender documentation indicates an understandingof the logistical issues in managing this training andprovides strategies to manage them;

The company has previous experience in managingand implementing IASTP projects or projects of asimilar size and nature.

Criterion 1b)Evidence of the quality assurance measures theorganisation will apply

5

The tenderer has indicated that they have a qualityassurance system and how they will apply it;

The tenderer indicates that other organisations/partiesinvolved in their tender have and will apply their own


quality assurance systems.

Criterion 1c)Ability to finance the training activity

5

The company is backed or supported by a largeorganisation with good capital reserves, eg, auniversity, government department etc;

The projects previously implemented by the companywere of a similar value, duration and complexity tothis project.

CRITERIA 2.Knowledge and Training Experience of the Team

40%

Criterion 2a)Relevance of the background and experience of theteam

20

Members of the team have academic qualifications ina relevant/appropriate field;

The experience of the team members matches thefocus of the course;

The team have both practical knowledge and handson skills in relevant areas;

Team members have worked in both public andprivate sector, small/large organisations etc;

The designation of team members to particulartraining sessions is appropriate to their skills andbackground, eg. gender specialist has appropriatequalifications, experience, practical applicationand/or publications etc;

The experience of the team is recent.

Criterion 2b)Team balance across skills areas, gender, nationality(Australian/NZ and Indonesian)

10

The team have a range of different skills which arecomplementary and do not overlap;

The team consists of both males and females;

The roles assigned to members of the team areappropriate, eg, females are not all in support roles,the appropriate team member is teaching theappropriate topics;


The team consists of both Australian and Indonesiantrainers (this may not be so important for in Australiacourses);

The allocation of teaching duties across the teamreflects equitable gender practices and does notreinforce gender stereotypes, eg. women insubordinate or less significant positions.

Criterion 2c)Demonstrated experience in working/training in crosscultural environments

10

Members of the team have worked in relevant rolesin other countries, including Indonesia;

Members of the team have previously been involvedin training participants of other nationalities inAustralia;

Members of the team speak Indonesian and/or haveexperience in communicating cross culturally.

CRITERIA 3.Response to Course Specification

40%

Criterion 3a)Evidence of innovation in approaches to course designand delivery

10

The course is based on adult learning principles, ie, arange of different delivery methodologies is usedincluding lecturers, role plays, case studies, plenarysessions, field trips, work placements etc;

Innovative ways to approach the course content areused, eg. different combinations of topics, creativeapproaches to exploring topics/issues etc;

Differences in the learning styles is acknowledgedand catered for, including gender based differences;

The course allows for opportunities forinteraction/sharing and a valuing of the experiencesof both male and female participants;

Field visits and/or work placements are included andare appropriate.

Criterion 3b)Level to which the training is contextualized to theIndonesian environment

10


There is evidence that the Tenderer understands theIndonesian context in which the training will bedelivered;

There is evidence that the tenderer knows thebackground and experience of the proposedparticipants;

The content of the course, teaching/learning materialshave been contextualised to suit the Indonesiansituation;

The course design reflects a knowledge andunderstanding of the Generic Module issues in theIndonesian context;

Appropriate and relevant examples from Indonesia,Australia and other countries (both developing anddeveloped) are included.

Criterion 3c)Demonstrated understanding of the objectives of thetraining and design of activities to meet the objectives

10

The course content covers all the important topicsrequired to meet the objectives of the course;

Topics are covered to appropriate breadth and depth,ie, sufficient time is given to each topic, thesequencing of topics is logical and appropriate;

Sufficient time and attention has been allocated to theAction Plans and action planning is integratedthroughout the course not just stand alone;

The trainer delivering the topics is appropriate interms of skill and experience.

Criterion 3d)Appropriateness/effective of integration of theGeneric Module (GM) elements into course content,delivery, and evaluation

10

Strategies have been identified to ensure that theGeneric Module issues will be addressed withinparticipants' Action Plans.

The Tenderer has integrated the issues of goodgovernance, gender awareness and changemanagement into the technical content of the coursenot just as stand alone topics;

The team members appointed to provide training inthese areas have appropriate backgrounds andexperience in good governance, gender awareness


and change management;

The course design shows evidence that the genericmodule issues from the course specification havebeen addressed, added to or modified in the coursecontent.

3. Financial Proposals. Price will form 15% of the price assessment.

4. Price Cap. There is no Price Cap for the delivery of the course detailed in theattached Course Specification, however the Tenderer should be aware that thetender should reflect value for money.

5. Score Weightings:

Technical Score =Tenderers Weighted Technical Score (out of 100) x 85% Highest Weighted Technical Score (out of 100)

Price Score = Bid Price of Lowest Priced Technically Suitable Tender x 15% Tenderers Tender Price


ATTACHMENT 3


Phase III

SCOPE OF SERVICES3.4 Advocacy and Health Services Management in Bali

(in-Indonesia Training)

1. AimTo design and deliver a short course in accordance with the detailed CourseSpecifications attached.

Note: Program dates and/or locations provided may be subject to change at shortnotice due to circumstances beyond our control. Any changes to training dates and/orlocations must be confirmed by HAI Canberra and any cost implication negotiatedwith the Service Provider.

2. Course Details:

Duration: Two (2) steps each of seven (7) days

No. of Courses: Four (4) courses Course 1 Step 1 and 2

Course 2 Step 1 and 2

Proposed Dates & Locations: Step 1 commences on 19 September 2005 for both coursesdelivered simultaneously

Step 2 commences on 28 November 2005 for both coursesdelivered simultaneously

No. Participants: 20 participants in both Course 1 and Course 2. Participants forStep 1 and Step 2 should be the same

Venue: Training facilities will be provided by the Government ofIndonesia

No of Trainers: As indicated by the Tenderer. There are no Government ofIndonesia Coordinating/Participating Agency personnelinvolved in this training activity


3. BackgroundThe Indonesia-Australia Specialised Training Project Phase III (IASTP III) is a bi-lateral Project administered through AusAID under the Australian Government'sdevelopment cooperation program with Indonesia. The aim is to provide anidentified range of short training courses in Indonesia and/or Australia forparticipants selected from ministries, state enterprises, non-government organisations(NGOs) and commercial institutions.

4. Service Provider ResponsibilitiesThe Service Provider is required to:

(a) Liaise with the Coordinating Agencies/Mentors to confirm course content.

(b) Add value and creative talent to design of training course, including theorganisation of an alumni-forum for Step 1 Training in Bali (see CourseSpecifications for further detail).

(c) Prepare in advance a Curriculum Outline (timetables, course content,handouts, activities, etc).

(d) Produce a journal-style article (in English and Bahasa Indonesia) fordissemination to alumni/mentors about the latest trends/topics/issues in thetraining subject area. IASTP III will also disseminate through Project website.

(e) Include, as part of financial proposal, the services of a professionalphotographer to take at least twenty (20) professional quality photos of thetraining course. Photos are to be submitted both in hard and electronic copy.

(f) Comply with IASTP III M&E system (which mirrors relevant standards of theAustralian Quality Training Framework (AQTF)).

(g) Ensure provision of required interpreting and translating services, if required.

(h) Prepare in advance all equipment and other training materials.

(i) Deliver the program according to training specifications, curricula andtimetables submitted as part of Tender.

(j) Organise all their own travel (economy class), accommodation, insurances(public liability, professional indemnity, travel, health and accident), for allpersonnel employed by the Service Provider to deliver the nominated trainingcourse.

(k) Submit reports as specified in this Scope of Services.

(l) Submit invoices as per basis of payment.

(m)Meet with the IASTP III Jakarta Office and the Coordinating Agency beforeundertaking training to review the proposed training program.

(n) Keep the HAI IASTP III Jakarta Office informed on travel andaccommodation arrangements both in Jakarta and in course delivery locationsso that IASTP III Jakarta can advise the Australian Embassy in Jakartaaccordingly.

(o) Pay courtesy visits to the AusAID Jakarta post and/or appropriate governmentofficials, if requested


5. Service Provider Briefings in JakartaThe Service Provider will need to make their Lead Trainer available for a briefing bythe IASTP III Project Leader (or Training Specialist) in Jakarta during the weekprior to commencement of the Course. The Service Provider is to ensure thatinformation given to the Service Providers team members during the briefing ispassed on to all members of the Service Providers team.

It is important to allow adequate time (approximately 2 days) for consultationwith the IASTP III Jakarta Office, Trainers, the relevant CoordinatingAgency(ies) and Mentors during the Pre-Training Briefing.

6. Publicity MaterialsAll publicity materials including course materials, banners, certificates, case studiesused by the Service Provider must comply with following requirements:

contain the AusAID/Commonwealth Government logo (Coat of Arms) HAI logo Service Provider logo (if applicable) Coordinating Agency logo as requested by them The GOA and GOI logos are to be similar in size and larger than the HAI and

other logos (which should also be of a similar size). The GOA and GOI logosshould also be placed in a position of greater prominence than other logos (ie.above other logos)1.

Must contain the words Supported by the Australian and IndonesianGovernments to be placed at the bottom centre of certificates and underlogos, banners, etc.

7. CertificatesThe Tenderer is to provide each participant with a Certificate in English stating thatthey have completed the course and showing the topics covered and time devoted toeach topic.

All IASTP III Short Course Certificates follow a standard format, which is detailed inthe Service Provider Information Pack provided to the successful Tenderer.

8. Media AnnouncementsThe Service Provider must not make any press, media or other announcements orreleases relating to IASTP III or the Contract without the approval (preferablywritten) of HAI. However, the Service Provider may identify opportunities forpublicizing IASTP III and the specific training course and apprise HAI of theseopportunities for consideration and approval.

1 A Training Information Pack will be provided to the successful tenderer with information onProject branding requirements.


9. Service Provider Information PackThe Service Provider will be given an Information Package (the Information Pack)during their Pre-training Briefings by the IASTP III Jakarta Office to assist inensuring the application of consistency in the planning, delivery, monitoring,evaluation and reporting of the training Courses. The Service Provider is required byContract to adhere to the guidelines of The Information Pack.

10. Course MaterialsThe Service Provider will provide all necessary course materials, including but notlimited to:

Curriculum Outline: Using the background information and trainingobjectives above, Tenderers are to design a detailed curriculum outlinedrawing on their own specialised knowledge for submission with thetender as Annex 3. Curriculum outlines and training designs submittedwith tenders are considered indicative of capacity to design and deliveronly and are not final.Commencing in 2005, all IASTP III courses will include threecomponents which form the foundation for democratic, just, transparent,accountable, responsive and participative governance, including:

o Good Governance a key to improved relationships betweenGovernment, Business and Civil Society through goodcommunication, transparent processes and accountability in allactivities.

o Gender Awareness a key focus in civil society that needs to beincorporated into Government and business activities.

o Change Management the process that will facilitate improvedperformance across all areas.

The Service Provider is required to integrate these three componentsthroughout their technical training materials, into training delivery andtraining assessment strategies such as pre and post tests. For assist in theobjective, IASTP III has developed the following documents:Generic Module ? Training Guide a guide designed to provide necessaryinformation and background for presentation of the generic module on thethree core topics

Generic Module ? Integration Guide a guide designed to assist the ServiceProvider to integrate the key principles and relevant practices of goodgovernance, gender awareness and change management into specializedtraining materials and delivery methodologies.In this case, no specific timeframe will be allocated to the delivery of eachtopic or objective rather technical training materials produced by the ServiceProvider can either be tailored to encapsulate the principles and conceptsengendered by the Generic Module Guides


The Tenderer may request electronic versions of both documents by emailingthe IASTP III Project Officer at the HAI Canberra office [email protected].

Materials Development: Following advice that they have beenappointed, the Service Provider is to prepare their training materialsand ensure that they have been sent to IASTP III Jakarta office at thetime nominated in the Tendering Timeline at Attachment 3C. IASTPIII will pass the materials on to the Coordinating Agency who willprovide written feedback. The Service Provider is required to allowtime before the commencement of the course to work with theCoordinating Agency on any further revisions required.

Course Materials

o Note: Presentation of the Course and Training Materials are tobe in Indonesian.

o One (1) hard copy and one (1) electronic copy of all materialsused including transparencies, slides, bibliography, etc, mailedto the IASTP III Jakarta Office.

o One (1) hard copy and one (1) electronic copy of all materialsused including transparencies, slides, bibliography, etc, mailedto IASTP III Unit, HAI Canberra with the Course CompletionReport and accompanying Tax Invoice.

o Where courses are repeated these materials should be providedat the completion of the first of a series of courses. Changes tothe materials in any subsequent courses must also be providedto IASTP III Unit, HAI Canberra with the next CompletionReport.

o Where materials cannot be transferred to an electronic formatplease make reference to it on disk at the appropriate point.

o All original participant bio-data should be providedimmediately at the conclusion of the training. Bio-dataincludes, participant registration forms, attendance sheets,participant action plan titles and participant feedback forms.


11. MentorsMentors have been appointed by all Coordinating Agencies/Ministries/Organisationsreceiving the training and their role is to act as site managers and implementers of thetraining. They are a vital component of IASTP III Training and will:

liaise with the Service Provider to confirm training details and venue; participate in review of the training materials; participate in Opening/Closing ceremonies; and assist all participants in the follow up of Action Plans.

Note: The Service Provider is required to pay costs for any Central Mentorsattending the training.

12. Action PlansAll program participants are expected to create and document a SMART Action Planduring training which they will implement back in their workplace as a specifictraining outcome. A SMART Action Plan format is attached as Attachment 3A. Thisformat is to be used without modification.

Action Plan implementation is followed up by the IASTP III Jakarta Office within sixmonths after each training program to ensure it has been completed. Course Mentorsplays a pivotal role in the Action Plan process and follow up, and HAI reports toAusAID on SMART Action Plan implementation.

Service Providers are required to play a role in the SMART Action Plan process inthe following ways by:

discussing Action Plans in a pre-course meeting with the IASTP IIIOffice in Jakarta.

collaborating with Mentors on action Plans during pre-courseconsultation on possible topics.

attending and supporting a Mentor delivered SMART Action Planpresentation on the first day of training. All trainers, facilitators,interpreters need to be present at this presentation.

working with participants (after the Mentor Action Plan presentation)through problem identification to solutions drawn from training content,before asking them to format their Action Plan as SMART objectives.

checking all Action Plans, preferably one by one with either a Central orLocal Mentor.

working with Mentors to include an Action Plan presentation ordiscussion in a final session of the training.

ensuring that each participant commits to a SMART Action Plan inwriting which Trainers collect as a copy.


including a listing of participants names against their proposed ActionPlan title in the Completion Report.

Service Providers will need to work with Mentor(s) to assist participants during thetraining program to plan the implementation of their Action Plans.

Service Providers may like to include in tender documents additional input to theAction Plans proposed above, or to make further suggestions to incorporate newlearning from the training course.

Note: Action Plans are an integral, but not driving aspect of training courses.

Example of an Action Plan Form is at Attachment 3A.

13. Monitoring and EvaluationAll training provided under IASTP III is monitored for course quality and genderequity and evaluated by IASTP III in Jakarta by the Training Specialist. The IASTPIII Jakarta Office is responsible for course quality.

Service Providers are asked to complete a comprehensive report of the training whichincludes administering and analyzing the Participant Course Evaluation Instrumentsto all participants at the conclusion of the training course (provided to the successfulService Provider).IASTP III may administer other evaluation instruments to participants and follow upon Action Plan implementation. The Project may also conduct case studies of sometraining activities.

As part of IASTP IIIs continuous improvement processes, Service Providers are alsoasked to complete a Service Provider Course Evaluation Instrument to evaluate sub-contracting, course specification and training support performance of the Projectitself.

14. Pre and Post TestThe Service Provider is asked to provide pre and post test questions after consultationon curriculum, designed to measure learning or the extent to which each course metits stated objectives. The Service Provider is also asked to report raw data showinghigh and low test results pre and post test, mean and standard deviation. The purposeof pre and post testing is primarily to measure participant learning. However,important goals are also to:

1. Provide trainers with quick feedback on Day One of training in relation toparticipants prior learning.

2. Provide participants with a measure of their own learning.

To achieve these results, Service Providers is required to:1. Design pre and post tests so that the questions match course aims and objectives,

point by point, to provide a comprehensive, analyzing test of the curriculum,reflecting major areas of teaching/ learning.


2. Focus questions on course material avoiding competency self-assessments.3. Include questions related to the three Generic Module areas of good governance,

gender awareness and change management.4. Design questions using a mix of test questions, for example:

Matching terms and definitions True/False items Multiple Choice Short Answer Questions Brief Case Studies

5. Ensure that all pre and post tests are measured quantitatively, with a numeric testscore.

6. Return pre and post tests to participants at the conclusion of the training anddiscuss correct answers so that the pre and post tests reinforce expectedlearning.

6. After analysing and reporting results review test effectiveness and modify futuretests accordingly.

15. Reporting

The Service Provider will be required to submit the following:

One (1) Course Completion Report Step 1 Training

One (1) Course Completion Report Step 2 Training

One (1) short (4-6 page) journal style article (in English and BahasaIndonesia) for dissemination to alumni/mentors about the latesttrends/topics/issues in the training subject area. IASTP III todisseminate through Project website.

A collection of professional quality photographs (a minimum of 20)submitted in both hard and electronic copy which depict training courseactivities undertaken.

The format and required content of the Course Completion Report is provided atAttachment 3B.


ATTACHMENT 3A

Action Plan Proforma

Name of Participant:Name of Supervisor:Are you implementing this Action Plan individually or as part of a group?

individually

as part of a group if so, please provide names of other group membersbelow

Number Names of other group members123456

Name of Mentor:IASTP Course:Location of Course: Starting Date of Course:

1 Describe a situation or issue within your organization which you could change orimprove by implementing an Action Plan

2 What is your Action Plan title?


3 What would be the benefits/ outcomes of your Action Plan?

4 Show how your Action Plan meets SMART criteria

What specific activities will you personally undertake inimplementing your Action Plan?

Specific

How will you measure the success of your Action Plan How manypeople? How long? How many things produced? What percentagechange achieved?

Measurable

Why are you confident that your Action Plan will be achieved?

Achievable

How is your Action Plan relevant to (a) your organization (b) yourjob (c) this training?

Relevant

Why is this a good time to implement your Action Plan?

Timely


5 Use the format below to show: The activities you will carry out When you will start and complete these activities

For group Action Plans write the initials of group members responsible foreach activity.

ACTIVITIES 1st

month

2nd

month

3rd

month

4th

month

5th

month

6th

month

EXAMPLEx.1 Design draft brochurex.2 Obtain feedback on draft brochure XXXXX

XXX1. Draft Action Planning

1.1 .

1.2

2. Supervisors Approval

2.1

2.2

3. Preparations

3.1

3.2

4. Implementation

4.1

4.2 .

5. Finalisation and repetition

5.1 .


5.2

6 What resources do you need to support your Action Plan and how will youobtain these resources?

7 Identify any constraints to implementation of your Action Plan? How will youovercome them?

8 How have you considered gender issues in this Action Plan?

9 In what ways, if any, will your Action Plan contribute to better management,greater transparency and accountability, improved stakeholder participationand more effective use of resources.

Signature of participant:

?????????????

Date


ATTACHMENT 3BCOURSE COMPLETION REPORT

TABLE OF CONTENTS1.0 TITLE OF COURSE2.0 COUNTRY OF DELIVERY3.0 NUMBER OF COURSES, DELIVERY DATES AND LOCATIONS4.0 SUB-CONTRACTORS NAMES5.0 NAMES OF AUSTRALIAN AND INDONESIAN CONSULTANTS AND

LOCAL TRAINERS6.0 NAME OF MENTOR AND DETAILS OF MENTOR ASSISTANCE7.0 PARTICIPANT NAMES, ORGANISATIONS AND ACTION PLAN

TOPICS:8.0 INTRODUCTION/OVERVIEW9.0 OBJECTIVES AND OUTCOMES10.0 SUMMARY OF METHODOLOGY AND APPROACH11.0 DETAILS OF FIELD TRIPS/EXCURSIONS12.0 GENERAL COMMENTS, including:

analysis of training impact of two-step or sandwich training, if applicable analysis of the benefits of inclusion of the Generic Module elements details and perceived benefits of value adding implemented, including

registration details for attendees13.0 REPORTS OF MEDIA COVERAGE14.0 PRE AND POST TEST RESULTS AND ANALYSIS15.0 PARTICIPANT FEEDBACK DATA AND ANALYSIS16.0 TRAINING PROVIDER EVALUATION USING IASTP INSTRUMENT17.0 RECOMMENDATIONS FOR FUTURE TRAINING DESIGN,

MANAGEMENT AND DELIVERY

ATTACHMENTS1. BLANK SAMPLE OF PRE AND POST TEST USED2. ORIGINALS OF PARTICIPANT REGISTRATION FORMS (OR COPIES

IF ORIGINALS SENT WITH INTERIM REPORT)3. ORIGINAL SIGNED ATTENDANCE LIST FOR EACH COURSE/GROUP4. SAMPLE OF CERTIFICATE5. HARD AND DISK COPIES OF TRAINING MATERIALS6. ATTENDANCE SHEETS FOR ALUMNI SEMINAR Attendance Sheet Value Adding.doc


ATTACHMENT 3CTENDERING & TRAINING TIMELINE

Step/Task Date Responsibility CommentsRFT documents posted on Project website 12 July 2005 HAI IASTP III CanberraClosing date for tenders 12 August 2005 HAI IASTP III CanberraTender notification (outcome) provided to allTenderers

26 August 2005 HAI IASTP III Canberra

Contract prepared and sent to successfulService Provider

01 September 2005 HAI IASTP III Canberra

Contract signed with successful ServiceProvider

08 September 2005 HAI IASTP III Canberra,Service Provider

Service Provider prepares training materials From 08 September2005

Service Provider

Service Provider sends training materials toIASTP Jakarta Office

14 October 2005 IASTP Jakarta Office

IASTP Jakarta Office provides trainingmaterials and detailed curriculum toCoordinating Agency for review

18 October 2005 IASTP Jakarta Office

Coordinating Agency provides writtencomments on training materials and detailedcurriculum

28 October 2005 Coordinating Agency

Service Provider reviews materials based onfeedback

By 11 November 2005 Service Provider

Service Provider briefing in Jakarta withIASTP Jakarta Office and CoordinatingAgency

To be advised, howeverno later than weekcommencing 07November 2005

Service Provider,IASTP Jakarta Office

Course commences 14 November 2005


ATTACHMENT 4COURSE SPECIFICATION


Phase III

Course Specification for3.4 Advocacy and Health Services Management

in Bali

Course Code: 3.4/INO/05Name of RequestingOrganisation:

Ministry of Health Director General Community Health Services(DirJen Bina Kesehatan Masyarakat)

ParticipatingAgencies:

Dinas Kesehatan Propinsi/Kabupaten/Kota BaliProvincial/District HospitalsCommunity Health Centres

Contact Person/s andContact Details:

1. Dr.Bambang Sardjono,MPH, Secretary to the Director General of Community Health Ministry of Health Jl. H.R. Rasuna Said Block X Kav. 4-9 Kuningan Jakarta 12950 Tel : + 62 21 522 1225 Fax: + 62 21 522 1225

2. Drs.Wisnu Hidayat MSc,Head of Planning and Development of Training Center, Trainingand Education Agency. Ministry of Health

Tel: + 62 21-7222987 Fax: + 62 21-7246107

3. Dr. A.A. Saraswati,Head of certification Division

Bali Health Provincial Office Jl. Melati No. 20, Denpasar - Bali Tel: + 62 361 2224102/234922 Fax: + 62 361 222 412


Background toTraining Request:

IASTP has been delivering short course training both in Indonesiaand Australia over many years. This training has covered a broadspectrum of issues ranging from health services management, healthservices promotion and courses designed to upgrade the skills ofhealth personnel in relation to specific diseases such as TB,HIV/AIDS, etc.

Under IASTP Phase III a new output under Component 3 BasicService Delivery called Bali Health Initiative has been introduced.The purpose of this output is to respond to the needs identified underthe Bali Health initiative, and requires IASTP III to design courses tomeet the specific areas of technical and operational needs identified.

Consultations undertaken by IASTP III with the Bali provincialhealth office and the Director General Community Health Serviceshas indicated the need for two separate courses to be deliveredsimultaneously in Bali for two distinct groups of participants, asfollows:

Course 1 Advocacy for Senior ManagersUnder the process of decentralisation and regional autonomycurrently occurring in Indonesia, the funding for hospitals andcommunity health centres (puskesmas) is now allocated throughprovincial and/or district financial systems rather than beingallocated centrally as was previously the case. Consequently, themanagers of these organisations are now often required to submitproposals to local government authorities, for example, the Bupati(the government officer in change of the regency) and other agenciessuch as international donors, in order to compete for funding beyondthe basic allocations provided. To this end, senior managers and staffin health organisations need to develop and refine advocacy skillswhich will assist them to identify funding sources, develop effectivesubmissions and design and apply quality assurance procedures toensure appropriate outcomes.

Course 2 Managing Community Health ServicesIn line with global trends towards community health care andprimary health care focuses, this course is designed to assistmanagers within the community health system, both at the servicelevel (ie. hospitals and puskesmas) and within the governmentalstructures (provincial health offices dinas) to identify ways inwhich their service delivery can be improved. Therefore, the focus ofthis course is on improving the alignment between the health needsof the local community and the range and quality of health servicesdelivered by community health organisations.

Training Objectives: Course 1 Advocacy for Senior ManagersOn completion of Step 1 of this training participants will be able to:


1. Define what is meant by advocacy in health care professions,explain the role of an advocate for communities, organisationsand individuals and describe ways in which the communityitself can be mobilised to act as an advocate on behalf ofhealth organisations.

2. Identify the range of sources of funding available for healthcare within Indonesia, at the local, national and internationallevel.

3. Describe the role that data can play in preparing fundingapplications, identify potential sources of data anddemonstrate the appropriate use of data in the preparation of asimulated submission including effective use of charts,diagrams, etc.

4. Outline the important points or issues to be covered in afunding submission, including:

Purpose and objective of the submission and how thismatches the terms and conditions of the funding source.

Description of your organisation and how this funding willassist it to achieve its overall vision and mission.

Support for the submission from stakeholders includingthe community and how this support was gathered.

Activities and tasks to be undertaken if the funding ismade available.

Who will be responsible for the activities and reassurancesthat sufficient resources exist within your organization toimplement the terms of the funding.

The timeframe for the implementation of activities andstrategies to be implemented if timelines slip.

Performance indicators that will be used to report on andaccount for the use of the funding.

5. Analyse what is meant by effective writing skills, discuss howto modify writing styles to fit the audience and the purpose,and apply these skills to the production of the simulatedsubmission above.

6. Describe the major steps in producing a budget to accompanysubmissions, identify a range of budget formats and theirsuitability for different purposes and demonstrate the ability toproduce a simple budget suitable for attachment to thesimulated submission above.

7. Briefly outline the Government of Indonesias laws andregulations applying to performance management and usethese as the basis for designing a system for monitoring andevaluation including:


Performance indictors to be used Tools for measurement Reporting mechanisms.

On completion of Step 2 of this training, participants will be able toapply all of the above skills to the development of an actualsubmission which they will commence producing during Step 2.

Course 2 Managing Community Health ServicesOn completion of Step 1 of this training participants will be able to:1. Define what is meant by the word community, identify the

major stakeholders in their community and define such terms aspopulation responsive health care, primary health care,preventative/promotional health care, communityempowerment, inclusively, access and equity.

2. Describe the profile of their community in terms of a range ofcriteria such as age, socio/economic status, geographic location,health status etc; and list the major health care issues faced bytheir community.

3. Compare the terms leadership and management and discuss theimpact of decentralisation in Indonesia on the role of themanagers of health care services in terms of decision makingprocesses, application of health care policies, responsibility forquality of service delivery, human resource development,financial management and infrastructure development andmaintenance.

4. Describe what is meant by public/private partnerships andidentify a range of mechanisms by which information can besought from the community to inform health service deliveryplanning e.g. surveys, focus groups, local rapid assessments,service mapping etc; and indicate the benefits and/ordisadvantages of these strategies within their own community

5. Explain how community needs/demands can be reconciled withgovernment policies, availability of resources etc in order toplan service delivery which meets changing community needsand evolving government policies.

6. Identify the elements of an effective HRM system, including:

assessing HRM capacity undertaking HR planning including policies and procedures establishing and maintaining HRM data systems implementing Performance Management systems planning and implementing HR development both informal

and formal training;


and describe how they would achieve improvements in theseareas within their own organisation.

7. Describe the basic principles of effective financial managementand explain how to use simple cost and revenue analysis tools tocontribute to the planning, monitoring and evaluation of servicedelivery.

8. Outline the components of a Continuous Quality Improvement(CQI) system based on the principles of customer service andquality service delivery, including:

identifying criteria for what will be measured and when (e.g.uptake of services, cost effectiveness of service delivery,response times, improvements in care delivery etc)

clarifying who will be responsible for capturing, analysingand making recommendations on data accumulated

determining timelines for the implementation of CQIactivities

establishing mechanisms by which identified improvementscan be implemented;

and describe how they would apply such a system within theirown organisation.

On completion of Step 2 of this training, participants will be able toapply the above skills to the development of a plan for theirorganisation related to one of the above aspects (eg. HRM, financialmanagement, assessing community needs, applying new leadershipstyles, implementing CQI mechanisms) which will feed into theiraction plan.

Methodology: Note: The course will be delivered in Bahasa Indonesia and allcourse materials will also be provided in Bahasa Indonesia.Interpreters/translators will be used with non-Bahasa Indonesiaspeaking trainers.

Lectures, group discussions, team work, videos or other forms ofindividual of group teaching/learning methods appropriate to thesubject matter will be used. The primary mode will be facilitated,participatory activity-based learning with an emphasis on creativestructuring of course material and teaching/learning. Previoustraining participants have indicated that interactive methods such asrole plays, group discussions, debates, hypothetical etc. stimulatemore open and interesting discussion for participants and aid theirretention and application of learning.

Of particular importance will be relevant comparative Indonesian,Australian and/or international case studies. Experience with in-Indonesia training to date indicates that participants prefer a mix of


information giving and group work, problem solving or hands-onactivities. Field trips are often valued a means of immediately tyingcourse content to the Indonesian context.

Background ofParticipants:

Participants for this course will be from the following institutions:

Course 1 Senior Managers at Kabupaten level 9 from Dinas, 9from kabupaten hospitals and 2 from other hospitals (RSIndra and RS Jiwa)

Course 2 Head of Puskesmas and from Dinas kesehatan andkepala sub dinas

Trainer Expertise: There should be a minimum one Australian and one Indonesiantrainer plus one translator for each course. The trainers for eachcourse will have the following background/characteristics:

Course 1 Advocacy for Senior Managers

Community health services manager with extensive experiencein the development of funding proposals

Demonstrated experience in working with community leaders inthe planning and delivery of health services

Knowledge of the impact of Law 22 and 25/1999 on autonomyand health services in provinces and districts in Indonesia wouldbe desirable

Comparative understanding of Australian/Indonesian/International health services best practice

Course 2 Managing Community Health Services

Demonstrated experience in working with community leaders inthe planning and delivery of health services

Knowledge of the impact of Law 22 and 25/1999 on autonomyand health services in provinces and districts in Indonesia wouldbe desirable

Comparative understanding of Australian/Indonesian /International health services best practice.

Note: One Indonesian trainer for this course has been nominated bythe Ministry of Health, Training Centre Jakarta.

Action Plan Topics: Course 1 to submit the proposal developed during Step 2 and toevaluate the success or otherwise of participants proposals.

Course 2 to implement the innovations designed as part ofparticipants plan developed during Step 2.


Application ofGeneric Competenciesto this Course:(Good Governance,Gender, ChangeManagement):

Additionalrequirements:

Examples of the relationship between good governance and thiscourse are:

Opening up and improving relationships betweengovernment department and hospitals/community healthcentres, the general public, direct health service users

Strategies to increase/improve participatory planning,knowing your local community and providing services in linewith local community needs

Systems for measuring performance as a manager of ahospital, community health centre or government directorateor sub-directorate

Openness and transparency in managing and administeringresources, in particular, financial resources.

Examples of change management issues in relation to this courseare:

Introducing change in an hierarchical system such ashospital, government department

Problem versus solution orientations in managing acommunity health centre, hospital or government department

Working with local communities to overcomemisconceptions about illness and diseases (e.g. HIV/AIDS,TB other communicable diseases)

Identifying and overcoming barriers to local communitiesaccessing health services.

Examples of gender issues in relation to this course are: Overcoming stereotypes about women and health (eg.

women and reproductive health, womens role in ensuringthe health of their families etc)

Specific issues faced by women managers in hospitals,community health centres and government departments

Concepts of division of labour based on gender

The Director General of Community Health Services has indicated apreference for an alumni forum to be held in Bali and the productionof a journal-style article.

The journal style article should be of approximately 4-6 pages longand should encompass a recent and relevant issue in the area offinancial policy development at district and provincial levels. Thearticle could overview current trends internationally, a best practiceexample from Australia or elsewhere, could critique readings, orprovide insight into a specific issue. It should be something outside


of the topics included in the current training and provide technicalupdate for previous IASTP participants in this course.

The forum would generally be held outside of normal training hoursduring Step 1 training and would be of approximately 2-3 hoursduration. The purpose of the forum, like the journal article, is toprovide technical update for IASTP alumni. Consequently, the topicchosen for the forum can be the same as that in the journal stylearticle. Participants for the forum would be predominantly, but notexclusively, IASTP alumni but could also include local district officestaff, NGOs etc. It is envisaged that the Service Provider would holdthe forum one evening after training is finished for the day, and thatthe venue would be the training venue. Therefore, the trainingprovider may need to set a limit on the number of attendees.


ATTACHMENT 4A

IASTP III CURRICULUM OUTLINE

How to use this proforma:

This proforma is intended to be used by Tenderers wishing to submit tenders for IASTP IIISpecialised Training. The primary purpose of this proforma is to assist the IASTP III TenderAssessment Panel 2 (TAP 2), held in Jakarta, to better assess the quality of the tendersreceived for individual courses.One of the primary selection criteria used by the TAP 2 in evaluating tenders is related to theTenderers response to the Course Specification. Two areas are considered, as follows:

Does the course show innovation in its approaches and with respect to thedelivery methodologies used?

Does the course as outlined in the tender documentation demonstrate anunderstanding of the objectives of the training?

By completing this proforma and submitting it, along with the Course Outline and Workplanfor the Course, the Tenderer is signifying that they have given detailed consideration to thecontent, approaches and methodologies they intend to use in delivering the course.

This proforma must be completed for ALL objectives for the course as listed in the CourseSpecification distributed with the Request for Tender documentation. It is possible that aTenderer may choose to combine or consider some objectives together.

Incorporated into this proforma are instructions on what information should be included undereach section of the outline. In addition, under each instruction an example is shown in italics,to assist Tenderers to identify the level of details required by IASTP III. The Tenderer shoulddelete this information and include information related to their own course content.

The TAP 2 will consider this proforma along with the course delivery timetable/schedule and the tender narrative provided by the Tenderer.


OBJECTIVE FROM COURSE SPECIFICATION: Instruction:Insert a single objective from the Course Specification provided with theRequest for Tender Documentation.

Example:Describe the principles of adult learning and how they influence trainingmethodologies.

TOPICS PROPOSED UNDER THIS OBJECTIVE: Instruction:Provide a list of topics which will be covered to ensure the objective abovewill be met.

Example: didactic and interactive teaching styles (eg student centred learning) principles and benefits of using adult learning identifying different learning styles (eg. oral/aural/visual) using action learning techniques

ACTIVITIES/METHODOLOGIES PROPOSED: Instruction:Explain briefly the methodologies to be used to deliver the topics listedabove.

Example:Group discussion of adult learning stylesCase study for different learning stylesRole play for didactic/student centred and action learning.

LEARNING OUTCOMES EXPECTED: Instruction:Describe the expected learning outcomes from participants who achieve thisobjective. This is different to the objective itself as it is indicative of theassessment criteria and therefore should be written in terms of theperformance of the participants.

Example:Participants will be able to identify and compare didactic and studentcentred learning styles and explain the benefits of using this methodology.

RELATIONSHIP TO ACTION PLAN: Instruction:


In this section, indicate how the topics listed above will be tied into theAction Plan.

Example:As the majority of participants are teachers in Islamic schools, their ActionPlans will be centred on using more interactive and student centredmethodologies in their teaching. During Action Plan development,participants will be asked to identify at least one teaching methodology thatthey intend to change from a didactic to interactive teaching method.

INTEGRATION OF GENERIC COMPETENCIES(Gender, Good Governance, Change Management):

Instruction:Indicate how the materials from the IASTP Generic Module (which wasprovided along with the RFT documents) will be integrated into theachievement of this objective

Example:Discussion about learning styles will encompass gender based differences.Communication techniques and the role of training in change managementwill be discussed as part of action learning techniques.Good Governance will be encapsulated into issues of accountability fortraining with specific reference to how teachers can assess and report onstudents achievements in the classroom


ATTACHMENT 5

LIKE FOR LIKE PRICE ASSESSMENT


Phase III

The costing items listed below are not finite and it is the Tenderers responsibility toensure that all costs associated with the delivery of the Services have been captured.Please refer to additional notes associated with some costing items.

IASTP III TRAINING COURSE - FINANCIAL SUBMISSIONItem Cost

1. TRAVEL COSTS (include Indonesia based personnel)1.1 Air Travel (Australia-Indonesia, including place of departure andplace of arrival) Economy class (cost x no trips)1.2 Air travel (in-Indonesia, including place of departure and place ofarrival)1.3 Ground Travel (Indonesia) (cost x no days)1.4 Accommodation (location x days x costs)1.5 Living expenses (days x cost)2. FEES2.1 Course Preparation (cost x no days)2.2 Pre-course briefing Jakarta (cost x no days)2.3 Consultation with Mentors/Coordinators in Indonesia (cost x no days)2.4 Training Delivery (days x fee)2.5 Report Preparation (including journal-style article in both English and

Bahasa Indonesia) (days x fee)2.6 Professional photography services (minimum of at least 20 photos)3. OTHER INPUTS3.1 Alumni Forum (Step 1 Training) - Bali3.2 Course materials3.3 Translation costs (cost x no days)3.4 Interpreter costs (where necessary) (cost x no days)3.5 Communications costs (telephone etc)3.6 Excess Baggage3.7 Insurances3.8 Visa3.9 Promotion costs (course certificate, opening/closing ceremonies,

name tags, etc)TOTAL PRICE FOR LIKE FOR LIKE ASSESSMENTNote: All costs to be GST exclusive.

Note: Training participant travel, accommodation and daily allowances are aGovernment of Indonesia cost.


ATTACHMENT 6DRAFT CONTRACT

See separate attachment

Note: Tenderers are reminded to read the provisions of the Draft Contract for thistraining activity very carefully.

Any queries regarding the terms and conditions of the Draft Contract should bedirectly immediately to:

Carmel CollinsProject Officer, IASTP IIIPhone: + ( 61 2) 6270 0201Fax: + (61 2) 6273 1936Email: [email protected]

110705-BaliHealth RFT

Documents

Transcript of 110705-BaliHealth RFT