100715 Third Sector and social media - an update
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Transcript of 100715 Third Sector and social media - an update
ICT Champion UpdateSocial Media Follow UpSouth East ChangeUp Consortium MeetingLondon, 15 July 2010
Mark Walker, SCIP
Regional ICT Champion for the South East
ICT Champion Priorities for 2010/11
Three priorities across ICT Champions network:• Better Access to ICT Information of use to the
Sector• Research into ICT Support for the Sector• Training and Support for Social Media
Plus• Ad hoc support for LIOs in region• Following up interest in e-learning for reps
Sharing Existing Information
• Better signposting to existing resources– ICT Champs website– Capacitybuilders
• Pushing information into local networks– Fact sheets to copy and share– Boilerplate info to drop into websites and leaflets
IT Support for the Sector
Helping people find IT Support when they need it• Volunteers• Private companies• Social enterprise• Support organisations
• Research + information-sharing– What works? What needs to impro/ve? How to
access? Role of support organisations
Social Media
• Helping people make effective use of social media• Workshops
– Staff team– Members/AGM– Other networks
• Follow up support– Blog coach
• Online information resources– Guides, fact sheets, etc
Region-specific
• Ad hoc support for LIOs and other third sector orgs• Help, information, signposting• IT equipment, databases, websites• Procurement, costing, project management• Workshops, research, one-to-one• Telephone, meetings, events• Continuing to work with NAVCA explore role of
e-learning in supporting community reps
How to ask me for help
• Telephone + email [telephone usually quickest]• Meetings at yours• Workshops + training delivery• Consultancy about needs• Procurement advice• ALL FREE UNTIL MARCH 2011
• 01273 234049 [email protected]• www.seictchampion.org.uk @scipmark
Social MediaFollow up to workshop in May 2010
Mark Walker, SCIP
Regional ICT Champion for the South East
What is social media for?
• Fundraising• Communications• Information• Collaboration• Productivity• Interaction• Branding• Development• Trust
Communications
Better Services
Income
Jargon
• Podcasting• Blogs• Video-sharing• Microblogging • Social Networking• Social Bookmarking• Document-sharing• Video Conferencing
• Facebook• LinkedIn• Twitter• Ning• Youtube• Yammer• Slideshare• SurveyMonkey• Wikis• Email forums• Bulletin boards
So What Should I Do?
• Step One: Start Listening• Step Two: Review Your Goals• Step Three: Continual Improvement
– Act Now– Measure and Review– Adapt
Step 1: Start Listening
• News• Information• Updates• Contacts• Wisdom• Gossip
Listening: Things to try
• Google Alerts – 10 minutes a day• Tweetdeck – 20 minutes a day
• Learning: – Social Media Training Workshops
• I can deliver them in your area for free• Frontline orgs and support orgs
– 90 mins– Half-day– One-day
– Start paying attention
More help
• ICTChampions.org.uk• Tweetdeck.com• www.google.com/alerts
Notes based on the work of: