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100615 Zf Telco Conference v1
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Generating profitable growth in European markets.Highlights on Romania
Bucharest, June 2010
Iulian Circiumaru
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A.T. Kearney xx/mm.yyyy/00000 2
Agenda
• A.T. Kearney at a Glance
• Local market positioning within theEuropean context
• Conclusions and implications forthe Romanian market
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3A.T. Kearney
A.T. Kearney is present in Romania since 2003
We combine global insights
• 84 years of experience, founded 1926• 53 offices in 35 countries• More than 2,700 colleagues
• Growing 1 billion USD revenues company
with local expertise,
wherever our clients operate:
• Amsterdam• Berlin• Brussels
• Bucharest• Copenhagen• Düsseldorf • Frankfurt
• Helsinki• Kiev
• Lisbon• Ljubljana• London• Madrid• Milan• Moscow• Munich
• Oslo
• Paris• Prague• Rome• Stockholm• Stuttgart• Vienna• Warsaw
• Zurich
Europe
• Abu Dhabi• Dubai• Manama• Riyadh
Middle East
• Bangkok• Beijing• Hong Kong• Jakarta• Kuala Lumpur• Melbourne• Mumbai
Asia Pacific
• Atlanta• Boston• Chicago• Dallas• Detroit• Mexico City
Americas
• New York• San Francisco• São Paulo• Toronto• Washington,
DC
• New Delhi• Seoul• Shanghai• Singapore• Sydney• Tokyo
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4A.T. Kearney
Our expertise spans a wide range of industries andservices
S e r v i c e s
FinancialServices Public Sector UtilitiesTransportation
Pharma &Healthcare
Supply ChainManagement
Strategic IT
Strategy
Procurement& Analytics
Organization &Transformation
Mergers &Acquisitions
Innovation &Complexity Mgt
SustainabilityOperations
Communications& High Tech
ConsumerProducts & RetailAutomotive
Aerospace& Defense
Energy & ProcessIndustries
Supply ChainManagement
Strategic IT
Strategy
Procurement& Analytics
Organization &Transformation
Mergers &Acquisitions
Innovation &Complexity Mgt
SustainabilityOperations
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Global References
A.T. Kearney advises leading companies in theCommunications & High Tech Industry across all sectors
Source: A.T. Kearney
Selection
Mobile Operator Fixed Operator High-Tech and ICT Supplier
APAC
EMEA
NorthAmerica
SouthAmerica
EasternEurope
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The network coverage in 2G is similar in all areas while 3Gis less developed in Eastern Europe
42
98
77
100
2G 3G
PopulationGeographic
Mobile network coverage in EEA1
(2009,%)EEA Western Europe Eastern Europe
47
98
86
100
3G2G
10
99
39
100
3G2G
Romania is slightly above the average of its EE peer country group
(1) EEA includes Iceland, Liechtenstein, Norway and EU27 states.Source: European Mobile Industry Observatory 2009, A.T. Kearney.
Romania,43%
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Different consumer preferences and operators pricing leadto significant variance in between penetration rates ofactive SIMs across EEA
LT
148%
LU
146%
FI
145%
BG
145%
LI
141%
RO
133%
AT
130%
DE
129%
CZIT
155%
CY
161%
GR
183%
116%
SKCH
115%
BE
111%102%
NO
102%
LV
101%
IS
101%
SI
98%
MT
93%
FR
85%
126%
UK
128%
SE
129%124%
IE
123%
NL
122%
DK
117%
PL
117%
ES
117%
HU
150%
PT EE
Penetration rate of active SIMs in EEA countries(2009)
Weighted average ’09: 124%
Weighted average ’07: 117%
Romania has a high penetration of active SIMs indicating an important level ofmarket saturation on the mobile market, which raises question marks on the
business models sustainability of the incumbents
Source: European Mobile Industry Observatory 2009, A.T. Kearney.
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Variations between business models of mobile operatorsand consumer preferences lead to a different ratios ofprepaid vs. postpaid services
GR
25%
75%
IS
25%
75%
PT
27%
73%
RO
30%
70%
LU
31%
69%
IE
33%
67%
LI
35%
65%
CY
35%
65%
LT
37%
63%
UK
40%
60%
HU
42%
58%
DE
44%
56%
LV
44%
56%
BE
45%
55%
EE
46%
54%
PL
46%
76%
IT
15%
85%
MT
24%
54%
SK
50%
50%
CZ
51%
49%
BG
51%
49%
NL
51%
49%
CH
53%
47%
ES
60%
40%
SE
60%
40%
AT
61%
39%
DK
62%
38%
SI
63%
37%
NO
70%
30%
FR
70%
30%
FI
91%
9%
Post-paidPrepaid
Percentage of pre- and post-paid SIMs in EEA countries(2009)
Romania has a relatively low percentage of postpaid users also due toaggressive offers for prepaid services
Source: European Mobile Industry Observatory 2009, A.T. Kearney.
Average prepaid SIMs ’09: 56%
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The levels of penetration, tariffs variances and consumerpreferences lead to high national discrepancies infix/mobile split
75%
25%
LT
131
69%
31%
BG
137
62%
38%
EE
138
58%
42%
HU
162
65%
MT
49
82%
18%
SK
74
77%
23%
LI
101
77%
23%
PL
114
46%
35%
SI
195
56%
44%
PT
196
69%
31%
CY
238
32%
68%
BE
251
62%
38%
IS
265
44%
56%
UK
267
44%
56%
NL
274
50%
50%
FR
280
57%
43%
ES
289
60%
40%
IE
297
52%
48%
DE
301
24%
76%
AT
302
57%
43%
LU
313
30%
70%
LV
314
80%
20%
IT
326
53% 54%
FI
322
74%
26%
DK
331
50%
50%
CH
332
45%
55%
GR
360
56%
47%
SE
383
35%
65%
NO
383
43%
57%260
CZ
117
69%
31%
RO
118
44%
Minutes of usage by mobile and fixed line per capita in EEA
Weighted averages: Total: 260
Fixed line: 134 Mobile: 126
In Romania, as in other CEE states, the mobile calls dominate on a marketsignificantly below the EEA level in terms of usage per capita
MobileFixed line
Source: European Mobile Industry Observatory 2009, A.T. Kearney.
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The average coverage with 3G services is more than doublethe percentage of population owning 3G enabled phones
3G Population coverage in the EEA(2009)
83% 85% 88% 90% 90% 91%81%
94% 97% 97% 98%92%
IT PT CH SL AT UK LU SE IE
43% 44% 46%
PL LT CY SK LVHU RO
34%
BG IS CZ FI
98% 98%
LI GR EE BE DE DK NO FR ES NL
49% 50% 50% 53% 54% 60%70% 70% 70% 75% 80% 81%
Weighted average ’09 77%
6%
EE
6%
31%
FIIS
32%
LT
18%
SK PL
20%
BG
21%
FR PT
42%
IE
48%
CY
50%
IT
53%
GR
58%
LU
60%
9%
BE
16%
CZ
17%
LV
6%
MT
17%
HU
18%
33%
AT
34%
LIDK
36%
UK
40% 41%
SE
41%
ES
41%
24%
NO
25%
RO
26%
DE
27%
SI
28%
CH NL
Weighted average ’09 33%
Percentage of EEA population with 3G enabled phones(2009)
Source: European Mobile Industry Observatory 2009, A.T. Kearney.
Romania shows gaps to close comparing to the averages, especially on the3G network coverage
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Mobile broadband penetration is within the beginning stageand varies significantly across Europe
Mobile broadband penetration in Europe(% of population, Q2 2009)
1,6%1,8%
PT IE HUCZDK DEAT ESSE LTSKPLITUK SI RO FR MT GR BE NL EE LU BG LV CY
13,8%12,6%
10,8%
8,3%
6,3% 4,9%4,7%4,7%
4,5%4,4%
3,2%1,6%
3,2%2,8%
2,5%2,1%1,5%
3,2%
1,3%1,0%0,8%
0,5%
1,9%1,4%
Source: Broadband Access in EU: Stuation at 1st July 2009, European Comission.
The growth trend is expected to continue with forecasts of 20% penetration innext 2-3 years, fueled by marketing push and growth of compliant phones
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Consumer Internet Traffic & Revenue by Type, 2008
14%
7%
7%
Revenue
2%6%2%
60%
1%
Traffic
54%
18%
3%
22%
2%
(1) Includes Video and Casual Gaming; (2) Includes all General/Vertical Content, Search and e-Commerce Online Services; (3) Includes AdultSource: Cisco, Gartner, IAB, IDC, eMarketer, Business Insights, JP Morgan, Natixis, PwC, A.T. Kearney analysis
File-sharing/ Digital
Downloads
VoD3)
IPTV
Other Online Services2
Communications
Gaming1) /Gambling 1%
Communications
Gaming/Gambling
General/Vertical Content Sites
Digital Music/Video/Book Sales
Search
e-Retaile-Travele-Brokerage
VoD3)
IPTV
File Sharing & VoD:
•Generate 73% of allconsumer traffic...
• ...but only 8% ofconsumerrevenues
In addition, broadband markets must see a realignment ofvalue and cost
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On the European level, the strong increase in mobile usagedid not balance the drop of tariffs
222325262828303030
34
CAGR ’00-’09: -4,7%
2009200820072006200520042003200220012000
Evolution of ARPU in Europe(EUR/user)
767704634
530470
404342296
225
16,6%
200820072006200520042003200220012000
Minutes of use on mobile(billion of minutes per year)
Source: European Mobile Industry Observatory 2009, A.T. Kearney.
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In European telecoms, fierce price declines have outpacedefforts to cut costs and boost volumes
Voice Revenue per MinuteIndexed to 2005 = 100
Data Revenue per GBIndexed to 2005 = 100
Source: Global Cost Benchmark, A.T. Kearney analysis
OPEX per MinuteIndexed to 2005 = 100
OPEX per Air Traffic (voice & data)Indexed to 2005 = 100
European Wireless Key Economic Trends
5263
71
87
100
20062005 2007
CAGR -15%
20092008
712
26
57
100
2005
CAGR -49%
2009200820072006
576170
80
100
2005
CAGR -13%
2009200820072006
3648
62
78
100
2005
CAGR -23%
2009200820072006
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To protect the margins within the context of decreasingARPU the mobile operators resorted to OPEX reduction
Sales
-6%
6%
-6%
IT Marketing &Product
Development
-18%
Suport& overhead
-14%
Network
-10%
CustomerManagement
Cost reduction by function
Cost reduction by function
Source: A.T. Kearney- European Cost Benchmarking for Mobile Operators.
Are business models sustainable?
Highlights on cost reduction focus
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Users of telecommunication services are among the mostlikely customers to change suppliers, thus…
Gas BankingElectricity
18%19%
22%
7%
InternetProvider
19%
8%
Insurance Mobile
11%
FixedTelephone
Percentage of EU27 consumers that changed supplier in the last two years(% of consumers, 2008)
Source: “Consumers view on switching service providers” -EUROBAROMETER of January 2009.
… are the cost reduction initiatives carefully aligned with the marketchallenges?
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European Telecom demand has shown different exposureto the crisis
European Telecom demand: key trends
Voice revenues decline not
clearly
accelerated bycrisis
Fixed broadband lines growth
more impacted
by saturationthan crisis
Increase in F-M substitution
Internet & Data revenues growth
still steady
Mobile Fixed
ARPUs impactedwhere/whencrisis hits
strongly
Usage elasticity to voice price is
dropping,
roaming reducing
Data services appear resilient
to the crisis
Handsets replacement
cycle is slowing
Market decrease will likelybe accelerated as economic
downturn will exacerbatestructural factors
Market partially impacted sofar, but deeper hit expected
as crisis continues
More impacted by economic downturn
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F-M Convergence
MobileFixed
Consolidation in European Telco Sector
External growth will most probably determine concentration in Europeand a further expansion to emerging markets
External growthin emerging
markets
Largemultinational
operatorsexpanding
Fixed andmobile sectors
converging
Expansion in emerging markets
Consolidation& External
Growth
Few championssurviving at
national level
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In summary, several consolidation & external growth drivers fosteredby macroeconomic downturn will most probably reshape the EuropeanTelecomunication industry
10%
32%
58%
14%
36%
50%
Today End game
European Telecommunication market structure
Consolidation drivers
National marketrepairing• Consolidate locally to
achieve scale
F-M Convergence• Mobile champions
acquiring Fixed Altnets• Merge among Fixed and
Mobile Altnets
Multinational
Strength• Acquire int‟l market share• Sell & Acquire to
rationalize portfolio
Multinational Integrated (1)
National integrated 15%
10%
75%
25%
10%
65%Multinational Integrated
National integrated
Others Others
Mobile Fixed Mobile Fixed
# of Groups (2) 42
Notes: (1) F-M integrated at country level (2) ~ 95% of total marketSource: Company Reports, Merrill Lynch, A.T. Kearney analysis
< 30
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Multinational groups will enhance market power in EuropeanTelecomunication markets leveraging their strong financial position
Expected market evolution
Source: Company Reports, Merrill Lynch, A.T. Kearney analysis
53%
87%
Mobile Fixed
Today
End game scenario
Multinationalgroups
Otheroperators Strong financial position to
enable growth
• Increase in equity and in L/Tfinancial leverage may bring~60 € bn for acquisitions
Multinational dimension inmature markets rewarded byinvestors: -15% vs. -26% avg.European market performance(Jun-08 to Mar-09)
Some cross-country synergiesto be leveraged
• Brand equity• Product development
• Group functions (althoughexecution)
Drivers for European
multinational expansion
Fixed Mobile multinational groups may enlargemarket power in particular in Fixed sector
~15%
Limited
47%
The direction of multinational expansion shall take into consideration thatsize in local markets drives cost position hence margins
13%~5%
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Agenda
• A.T. Kearney at a Glance
• Local market positioning within the
European context
• Conclusions and implications forthe Romanian market
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The Romanian market has good aspects, but also lessgood ones…
Market potential Despite the high penetration rate, the local market still demonstrates a good potential
to grow on the medium and long term.
Need to review the business models
Consolidation most likely
Customer trends
Further drop in prices?
Overview of the key outcomes for the Romanian market
However, in order to achieve sustainable growth, local market players have to review,rethink and reinvent their business models.
Realignment of value and cost has to be done based on strong fundamentalassumptions, not on an ad-hoc basis.
Often, restructuring of business models result in realignments of offering portfolio, but areshuffled offer does not imply a realignment of business models!
Consolidation is highly probable on the current fragmented market. The consolidation wave is conditioned to increasing needs to finance network CAPEX which
cannot be supported by small players, low valuations which make small players easy targets,severe pressure on margins which force low performing players in M&As.
Consolidation could be a means of reducing pressure on margins on the overall market leveland enable the market to afford next waves of technology (scale economies effects).
Additional downward adjustments of prices depend, apart from the regulatoryenvironment, mainly on pace of consolidation trend and on the sustainability of the localbusiness models.
Slowdown of handsets replacement cycles Customer retention function gain more and more importance (costs with customer
management have to be rationalized, not merely reduced!)
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CONTACT DETAILS:A.T. Kearney Management Consulting SRL
39-41 Academiei Street, 6th floor,010013 , District 1, BucharestRomania
Iulian Circiumaru, Associate
+40 (21) 304 02 20 (Office)+40 (21) 304 02 38 (Fax)
Thank you!
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Back – up pages
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Notes: (1) MOU = Minutes of Usage; RPM = Revenues per Minute; Elasticity calculated as “delta MOU %” / “- delta RPM %”. MTRs r eductionover 2008 does not substantially affect elasticity trends
Source: Companies reports; Merrill Lynch; A.T. Kearney analysis
Some indicators warn on critical impact that crisis mayhave, particularly on mobile revenues
Mobile elasticity of MoU to RPM(1)
- #, ‟07 – „08 -
E l a s t i c i t y o f M
O U t o R P M
GD P g
r ow t h ( % )
14,5 14,2 14,0 13,2 12,5 12,4 12,3 11,8
21,3 21,5 21,4 20,3 19,3 19,5 19,4 18,7
RPM ( € cents /min)
Voice ARPU ( € )
Corr.= 87%
Elasticity of MOU to RPM
GDP growth (%)
Strong correlation between GDP growth and usage elasticity on price warnson critical impact that tariff reductions would have during crisis
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In a W-shaped scenario, revenues and margins would betangibly hit as market trends would worsen
European(1) Mobile Service Revenues- YoY % growth, ‟07 – „13 -
European(1) Fixed Line Revenues- YoY % growth, ‟07 – „13 -
140 142 136 136 133 133 135
52 53 49 50 47 47 49
Revenue YoY growth (%, “W” scenario)
EBITDA
Revenues
Source: IMF; IDC; A.T. Kearney analysis
Notes: (1) Countries include Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Norway, Portugal, Sweden, Spain,Switzerland, UK
MOBILE FIXED
2,4%1,0%
-4,2%
0,6%
-2,8%
0,2%
1,7%
GDP growth (%, “W” scenario)
( € bn)
158 158 153 149 144 141 137
49 49 46 44 42 40 38
GDP growth (%, “W” scenario)
EBITDA
Revenues
( € bn)
Revenue YoY growth
GDP growth
Revenue YoY growth
GDP growth
Revenue YoY growth (%, “W” scenario)
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During 2000-2008 period the proportion of mobilecommunication increased to almost half and the tendencyis likely to continue
818
767
1,585
2008
+4%
2007
1,576
704
872
2006
1,518
634
884
2005
1,433
530
903
2004
1,392
470
922
2003
1,352
404
948
2002
1,321
342
979
2001
1,274
296
978
2000
1,190
225
965
Mobile minutes of use
Fixed line minutes of use
Minutes of use on mobile and fixed lines in the EEA(billion of minutes per year) CAGR 2000-2008
17%
-2%
19% 23% 26% 30% 34% 37% 42% 45% 48%Mobile %of Total
Mobile services driven an increase in market overall with total calls increasingfrom 200 min per user per month in 2001 to 260 min in 2008
Source: European Mobile Industry Observatory 2009, A.T. Kearney.
1 Consolidation & external growth
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Local consolidation will be a way to reduce pressure on industrymargins and position sector in better shape to afford next wave oftechnology innovation
Source: Merrill Lynch; Company Reports; A.T. Kearney analysis
Nationalconsolidation
A
Mobile
EBITDA Margin vs. Market Share- %; ‟08 -
Consolidation in UK required to uplift sector margins
Consolidation in other EU countries may drive sectormargins improvement
Fixed
BB penetration on HH X = # of players beingconsolidated (Expectation)
EBITDA Margin vs. concentration- %; ‟08 -
Improvement in local sector EBITDA may be drivenby the consolidation of 1-2 smaller players in main EUmarkets
10%
20%
30%
40%
50%
60%
40% 50% 60% 70% 80% 90% 100%
EBITDA (%)
SpainPortugal
Italy
FranceGermany
FinlandAustriaUK
Sweden
1-2+
1
1
Market share of first 2 players (%)
11
15%
20%
25%
30%
35%
40%
45%
50%
5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
EBITDA %
Market Share# of Customers
Sub-scale
Few Champions Optimal scale
1. Consolidation & external growth
1 Consolidation & external growth
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F-M convergence will be reached via an acquisition game led by MobileChampions and a merger game among Altnets
N t (1) I l d lti ti l i t i i hi h th t i b t
European Telecom service market - 2008
29%
18%
18%
36%
4%
20%
3%
17%
56%
Mobile Fixed
Integrated fixedincumbents
Mobile Champions
Altnets(1) fixed ormobile only
Incumbentsfixed only
Integrated Altnets(1)
Mobile champions acquiring andconsolidating sub-scale fixedAltnets, leveraging on:
̶ Strong cash-flows generated
̶ Strong brand recognition to beleveraged in fixed
2
Mobile Altnets merging with Fixed
Altnets to exploit benefits of F-Mintegration
To be sustainable, mergers shouldinvolve players with sufficient scale(Multi-mergers might be required)
Acquisition game1
Merger game2
Mobile champions: 1st and 2nd mobile player in more than one country(in some cases with fixed operations)
Altnets(1) fixed or mobile only: Altnets with no integrated operations in country
Integrated Altnets(1): Altnets with integrated operations in country
Incumbent Fixed only: Fixed incumbents not integrated in country
Integrated Fixed incumbents: Fixed incumbents integrated in country
F-M drivers of externalgrowth & consolidation
Fixed and mobilesectors
converging
B
Fading out
1
1. Consolidation & external growth