The problem

100 to 1(ish)Unifying a sprawling web estate21/06/2016

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The problem21/06/2016100 to 1(ish) - Unifying a sprawling web estate2

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Silos21/06/2016100 to 1(ish) - Unifying a sprawling web estate4of accessibility legislation? What are the legal implications

21/06/20164Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Branding21/06/2016100 to 1(ish) - Unifying a sprawling web estate5

21/06/20165Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Cost21/06/2016100 to 1(ish) - Unifying a sprawling web estate6

HostingDomain namesMaintenanceDesign Development Testing

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Security21/06/2016100 to 1(ish) - Unifying a sprawling web estate7

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1. Buy in21/06/2016100 to 1(ish) - Unifying a sprawling web estate10

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ApproachSpoke to:

Senior leadership 1:1sCEOManagement board meeting

All-group webinarWeb family meeting21/06/2016100 to 1(ish) - Unifying a sprawling web estate11

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2. Assessment21/06/2016100 to 1(ish) - Unifying a sprawling web estate12

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Assessment - approachIndependent agencyAssessment panelRecommend to executive team

Clear criteriaUX should be maintained or improved21/06/2016100 to 1(ish) - Unifying a sprawling web estate13

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Assessment - outcome21/06/2016100 to 1(ish) - Unifying a sprawling web estate14 Redundant Associate Service mode Integrated

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Assessment - outcome21/06/2016100 to 1(ish) - Unifying a sprawling web estate15 Redundant Associate Service mode Integrated

10

17 2545

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Assessment - lessons learntInvolving everyoneOutside voiceCross-organisation panelClear criteria

ImproveKeep panel going21/06/2016100 to 1(ish) - Unifying a sprawling web estate16

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3. Integrations21/06/2016100 to 1(ish) - Unifying a sprawling web estate17

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Integration - approachInvolve teamsAuditProposalRefresh and migrateRedirectCommunicate to users21/06/2016100 to 1(ish) - Unifying a sprawling web estate18

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Integration - approachInvolve teamsAuditProposalRefresh and migrateRedirectCommunicate to users21/06/2016100 to 1(ish) - Unifying a sprawling web estate1944Integrated or archived

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Integration - lessons learnt

TalkLanguageTools Get helpInventoryImproveTalk moreMoneyPublish principlesDont allow them to move then sort 21/06/2016100 to 1(ish) - Unifying a sprawling web estate20

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4. Consistency21/06/2016100 to 1(ish) - Unifying a sprawling web estate21

Consistency quick(ish) winsFor existing sites BannerSub-domain21/06/2016100 to 1(ish) - Unifying a sprawling web estate22

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Consistency pattern library21/06/2016100 to 1(ish) - Unifying a sprawling web estate23

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Consistency results

21/06/2016100 to 1(ish) - Unifying a sprawling web estate243Live service4Live alpha / beta10In developmentAngularUIWordPress theme

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Consistency UX supportHuge, long-term support Community Senior management

Shifted focusUX support and adviceEncourage communityProcess review21/06/2016100 to 1(ish) - Unifying a sprawling web estate25

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Consistency lessons learntImprove Get those involved to use itKeep up with your usersBeware perfectionismMomentum Find teeth / advocatesAvoid pattern blindness21/06/2016100 to 1(ish) - Unifying a sprawling web estate26

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Overall21/06/2016100 to 1(ish) - Unifying a sprawling web estate27

Overall Improve experience of our users by simplifying our web estate

Possible - if youre pragmaticLot of support - from the top and bottomCommunication - not just talk, showBuild communities - to protect your work

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21/06/201628Title of presentation (Insert > Header & Footer > Notes and Handouts > Header > Apply to all)

Organisational change21/06/2016100 to 1(ish) - Unifying a sprawling web estate29(Kotter 1996)

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