10 th Annual National Defense Industrial Association CMMI ® Technology Conference and User Group...

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WHAT DOESN’T KILL YOU MAKES YOU STRONGER:

MY PROCESS IMPROVEMENT LESSONS

LEARNEDVERSION 1.0E (ULTRA SMALL FORMAT, PREVIEW) – 11/5/2010

10th Annual National Defense Industrial Association

CMMI® Technology Conference and User Group

November 16, 2010

Denver, Colorado, USATrack 1: CMMI and Process Improvement

Session 11315, Chasm Creek 2:15-3:00 pm

Bill Smith, CEOLeading Edge Process Consultants LLC

www.CmmiTraining.com

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SNEAK

PREVIEW

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www.CmmiTraining.com 2Copyright 2010 Leading Edge Process Consultants LLC 2010 NDIA CMMI Technology Conference: What Doesn’t Kill You…

No, that wasn’t me.I have 0 tattoos…

…that I’ll admit to.

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Introduction

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Introduction

I’ve been involved in improvement initiatives dating all the way back to… …when I

had hair!


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Introduction

Onetheme

hasemerged…

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Introduction

“Out of life’s school of war: What does not destroy me,

makes me stronger.”

Friedrich Nietzsche, 1889. Often paraphrased as “What

doesn’t kill you makes you stronger.”


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Introduction

Orto put a

more modern, less depressing

spin on it…

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Introduction

“Next time you feel likeIt’s just one of those daysWhen you just can’t seem to winIf things don’t turn out the way you

plannedFigure something else outDon’t stay down, try again, yeah…

Everybody makes mistakes,Everybody has those days…

Nobody’s perfect!”

“Hannah Montana aka Miley Cyrus on the stage of Hannah Montana Tour,” Author: Mike Schmid from Hollywood CA. Photo in public domain, used here under the following license: http://creativecommons.org/licenses/by-sa/2.0/

Hannah Montana“Nobody’s Perfect”

2007


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Introduction

So that you can avoidsome of the mistakes

I’ve seenand sometimes even

made…

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Introduction

I submit to you my…

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Introduction Process

ImprovementLessons Learned


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Lesson 10

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Lesson 10

SEPG member proposes 8 new measures…

Everyone agrees, except one guy (a PM) saying“no way”

Vote called, measures “adopted”

• Organization: ML 1, new to measurement except for the basics (e.g., cost)• Me: Newly appointed PI consultant, in my first SEPG meeting w/ them…

Background

Events

• Six months planning / trying to collect the measures

• All but 2 are eventually abandoned

• Frustration among projects, wasted time and money

Results

for REQM!

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Don’t Ignore the Naysayers;

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Lesson 10

They May Be Rightwww.CmmiTraining.com 14Copyright 2010 Leading Edge Process Consultants LLC 2010 NDIA CMMI Technology Conference: What Doesn’t Kill You…

See also: “Conflict jump-starts the creative process,” Ikujiro Nonaka

NotesThat project manager was the voice of reality!Value alternative perspectives

Don’t “steamroll”; strive for consensus

Satisfy the WIFM for key stakeholders (“What’s In it For Me”)

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“Shrinking the Elephant:If Implementing CMMI® Practices Looks Like More Effort than it’s Worth, Let’s Look Again”

“Shrinking the Elephant:If Implementing CMMI® Practices Looks Like More Effort than it’s Worth, Let’s Look Again”

“Shrinking the Elephant:If Implementing CMMI® Practices Looks Like More Effort than it’s Worth, Let’s Look Again”Want to See

More?

Next Public Class:Intro to CMMI-DEV v1.3Jan 19-21, 2011Reston, VA

Website:www.CmmiTraining.com

Blog:www.CmmiDiary.com

Alumni Club: CmmiRocks.ning.com

Twitter: twitter.com/CmmiRox

YouTube:www.youtube.com/CmmiRocks

Bill SmithCMMI® Entertainer

I’ll be delivering this presentation along with CMMI in the Social

Media (for the Social-Media-Challenged!) at the NDIA CMMI

Conference on November 16.

I hope to see you there!

10 th Annual National Defense Industrial Association CMMI ® Technology Conference and User Group...

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