10 Must Have Phone System

Features That Business Needs

The technology of

telecommunication is always

changing. It has progressed rapidly

and innovations like VoIP has

brought various new advancement &

features in business phone systems.

VoIP technology allows

businesses to communicate

on phones via internet.

Dozens of exciting features

will truely improves your

business

If you believe the growth of your

business is falling down or you're

missing out any of the new business

phone feature, it's now time to switch

to VoIP.

Take a closure look at must-have

features that make it easy for you

to manage your business calls

more conveniently.

1. Follow me/Find me

Call Routing

Follow me/ Find me call routing feature

allows you to receive the calls anywhere you

want. It allows you to create a list of numbers

where you want the calls to be sent.

The numbers will be called simultaneously

and if no connection is made, the call will

send to voicemail.

2. Music on Hold

If your company usually put callers on hold,

Music on hold feature is a practice of playing

recorded music for callers to fill the silence

heard by callers who are placed on hold. This

feature is a necessity for companies to improve

customer service experience.

3. Voicemail to Email

Transcription

All your voice mails can be easily accessible

and readable via email. Sometimes, it is not

possible to listen to voice messages.

So, whether you're attending any meeting or

somewhere presents at the loud area, you can

receive the text in your inbox and keep your

business moving.

4. Call Blasting

Call blasting feature allows you to contact

multiple users in fraction of time. A pre-

recoreded message is sent to thousands of

customers in a bulk.

Whatever may be the message, all you have to

do is specify the message and select the

numbers from the campaign to which

message should be sent and when.

5. Call Screening

Option

Call screening features allows users to take

control of business calling by deciding which

calls to answer and which to block.

While on a work or any improtant meeting, it

is not the right time to answer the call. This

feature notifies you about all the incoming

calls along with caller's information.

6. Call Hunting

Call hunt feature can be used to forward

incoming calls to a specified list of numbers in

a sequence.

It can ring up to 5 phone numbers. If one

number fail to pick up the call, then next

number will be called and so on until the list

ends up in a sequence.

7. Do Not

Disturb Feature

This feature does excatly what it's called by

the name “Do not Disturb” It leaves you undisturbed during conferences, meetings and

special events. You can anytime turn on this

feature to stop incoming calls to your phone.

The best part of this feature is that if you

programmed it as per you, it not only just

ignores calls but also direct all the calls to the

voicemail or another destination of your

choice.

8. Smart IVR

Services

Setting up IVR service helps agents improves

productivity and reduces call handling time.

This functionality gives business owners a lot

of options to transfer any calls anywhere

without any hassle.

9. Call

Conferencing

Call Conferencing is a great tool that gives

business a real-time connectivity between the

clients and employees.

This features saves a lot of time with an ease

of sharing voice, image and data while linking

various people on a single call.

10. Call

Forwarding

This feature directs the call to another

number set by the user. When a call arrives,

there may be a situation that a person may

not be able to recieve the incoming calls.

But call forwarding make sure that you still

get those calls.

About Us

The Real PBX, powered by Cloud

Space Technologies LLC, is a global

provider of unified cloud

communication services such as

cloud PBX, Business Phone System,

SIP services and toll free numbers to

consumers and businesses.

For more information, visit:

www.therealpbx.com or call at +1-

888-892-9646

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References

Business Phone Features- The Real PBX

10 VoIP Features that can Benefit your Small Business - Techrepublic