10 Most Common Misconceptions About User Experience Design

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    17-Aug-2014
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Here's the presentation I gave at Pittsburgh Web Design Day (http://www.webdesignday.com) based on my article on Mashable (http://mashable.com/2009/01/09/user-experience-design/)

Transcript of 10 Most Common Misconceptions About User Experience Design

  • 10 Most Common Misconceptions About User Experience Design Whitney Hess whitney@whitneyhess.com @whitneyhess http://whitneyhess.com
  • 1 User experience design is NOT User interface design. Whitney Hess @whitneyhess
  • User experience isn't a layer or component of a product or service. It's really about the design of whole systems and their interconnections. Andrew Hinton Senior information architect at Vanguard Whitney Hess @whitneyhess
  • http://www.jjg.net/elements/
  • 2 User experience design is NOT A step in the process. Whitney Hess @whitneyhess
  • User experience design isn't a checkbox. You don't do it and then move on. It needs to be integrated into everything you do. Liz Danzico Chair, MFA in Interaction Design School of Visual Arts in NYC Whitney Hess @whitneyhess
  • SOLUTIONS Future state Current state Write user-centered requirements specifications It stands almost complete and finished in my mind so ABSTRACTION that I can survey it like a fine Research user interface topics picture or a beautiful statue. Wolfgang Amadeus Mozart, from Create user interface style guides Information Design, edited by Robert Jacobson Conceptual and detailed design CONCEPTUAL An ounce of action is worth of user interfaces MODEL a ton of theory. Friedrich Engels (1820 - 1895) Review and test usability Information architecture USE CASES