10 Commandments of Managing Remote Teams

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I II III IV V VI VII VIII IX X THE “XCOMMANDMENTS OF MANAGING REMOTE TEAMS

Transcript of 10 Commandments of Managing Remote Teams

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THE “X” COMMANDMENTS

OF MANAGINGREMOTE TEAMS

Remote employment is one of the fastest growing trends of the business world.

34Mamericans work

frome home2015

63Mamericans work

frome homeexpected for 2016

43%US workforcewill work fromhome in 2018

How to successfully manage remote teams?

Managing a remote team makes employee engagement even harder.Despite being in a long-distance relationship, following these 10

commandments will make sure you and your team to stay engaged.

managersaccount for

70%variance in employee

engagement

Managing a remote team makes employee engagement even harder.Despite being in a long-distance relationship, following these 10

commandments will make sure you and your team to stay engaged.

THOU SHALT CHOOSE THE RIGHT PEOPLE

Have good communication

skills

Willingness to write and

distribute status reports

Self-motivated

Capable of working under minimal supervision

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CHECK OUT THE BEST REMOTE COLLABORATION TOOL

Employees who work for engaged managersare 50% more likely to be engaged*

THOU SHALT BE LEADING BY EXAMPLE

* www.gallup.com/opinion/gallup/182531/managing-employees-remotely-ways-work.aspx

engaged not engaged actively disengaged

79

62

50

75th percentile & above

50th to 74th percentile

less than 50th percentile

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32

45

3

6

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59% more likely

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THOU SHALT EMBRACE TECHNOLOGY

Google Docs - everyday interactive file sharing.

Make sure you categorize.

Dropbox - suitable for teams to share bigger

files

Skype - chat and calls Weekdone - saves time and tells the whole story

within a glance on team‘s objective, plans,

progress and problems

Communicating can be difficult when you lack the benefit of having face-to-face interactions.

III

CHECK OUT THE BEST REMOTE COLLABORATION TOOL

• Develop timelines and milestones with your team. • Set plans and review them weekly - that makes sure you are on top of things

THOU SHALT SCHEDULE A PLAN

Google Docs - everyday interactive file sharing.

Make sure you categorize.

Dropbox - suitable for teams to share bigger

files

Skype - chat and calls Weekdone - saves time and tells the whole story

within a glance on team‘s objective, plans,

progress and problems

Plansgoals, objectives

what I’ll do this week

problemschallenges, questions

delayed or stuck issues

Progressresults, accomplishments

what got done last week

Remote team manager is, in essence, a juggler. In order to maintain consistency you need a concrete plan.

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Objectives. You start by defining 3-5

key objectives on company, team or personal levels.

Results. Under each objective, define 3-4 measurable results, not more. OKR results can be based on growth, performance, revenue or engagement.

THOU SHALT SET GOALS AND OBJECTIVES

Use Objectives and Key Results to keep remote team members in the same direction.

V

CHECK OUT THE BEST REMOTE COLLABORATION TOOL

THOU SHALT PROMOTE PRODUCTIVITY

review employee weekly plans and

progress

assess team's overall happiness and productivity

Remote team managers should always be aware of the current status of each team member. Use a weekly reporting tool to do so:

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“I DON’T HAVE TIME TO GIVE YOU A FEEDBACK REVIEW. YOU’RE DOING FINE. WHEN YOU’RE NOT, I’LL TELL YOU”

THOU SHALT PROVIDE FEEDBACK

Team performance hinges on feedback, and you can greatly boost it with a strategically placed comment or call.

FIX: Schedule a call to offer feedback or arrange a video chat to be able to read the reactions of your team member and act accordingly

VII

CHECK OUT THE BEST REMOTE COLLABORATION TOOL

Discuss with your team members the reason why the team exists

Clarify the company’s mission and everyone’s

responsibilities

THOU SHALT CREATE ACOLLABORATIVE ENVIRONMENT

Building team spirit is difficult as it is. Working remotely, you can lose the feeling that you are a part of something greater.

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Always remember that there is a breathing human being on the other side of virtual conversation. Do not exclude anyone from important information.

• Share details about what is happening in the company, keep others informed and engaged

• Schedule regular get-togethers in person

THOU SHALT BE OPEN AND APPROACHABLE

IX

CHECK OUT THE BEST REMOTE COLLABORATION TOOL

Working in remote teams give you a certain degree of freedom but it can often feel dispiriting. Times and times again we underscored the importance of positive

reinforcement.• Send gifts on birthdays or just call them personally – or better yet, together with

the rest of your team• Offer small rewards when your team reaches a milestone

THOU SHALT BE APPRECIATIVE

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