10 Capacity Management 2015-1

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    CAPACITY MANAGEMENT

    (Text Chapter 7 Supplement)

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    CAPACITY OVERVIEW

    Scale decision (How big?)

    Operating Capacity decision (How much?)

    The ability o an organisation to meet demand

    (produce! ser"e! accommodate! hold! etc#)

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    DEFINING CAPACITY

    $%aximum sustainable output& in some commonunits

    Or

    'n terms o resources a"ailable or predeined

    classes o customers mar*ets+lternati"ely

    'n terms o resources re,uired (%achines!-eople! %aterials! Supply .istribution) toade,uately meet demand!

    .istinguish between -ea* and /ormal

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    GETTING CAPACITY RIGHT

    ' Shortall0 -oor ser"ice

    0 1oss o customers

    0+llow entry o

    competitors

    0 23T?

    ' 4xcess0 O"erin"estment

    0 1ac* o control

    0 5lut

    0 23T?

    Tradeo between Cost o 4xcess capacity (Cx)

    6s# Cost o Shortall in capacity (Cs)

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    Capacity Cushions

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    CAPACITY CUSHIONS

    'n"entories

    -roduction resources (machines! space etc#)

    Cash (earmar*ed or expediting! ,uic*purchases! resource mobilisation etc#)

    Tradeo between esponse! 8lexibilityCommitment! and Costs in"ol"ed

    Si9e o cushion depends on Cx Csratio (may

    e"en ha"e "e cushion)

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    Appoach!s to Capacity E"pansion

    (a)(a) Leading demand withLeading demand withincremental expansionincremental expansion

    De

    mand

    De

    mand

    ExpectedExpecteddemanddemand

    NewNewcapacitycapacity

    (b)(b) Leading demand withLeading demand withone-step expansionone-step expansion

    De

    mand

    De

    mand

    NewNewcapacitycapacity

    ExpectedExpecteddemanddemand

    (d)(d) Attempts to have an averageAttempts to have an averagecapacity with incrementalcapacity with incrementalexpansionexpansion

    Demand

    Demand NewNew

    capacitycapacity ExpectedExpecteddemanddemand

    (c)(c) Lagging demand withLagging demand withincremental expansionincremental expansion

    Demand

    Demand

    NewNewcapacitycapacity

    ExpectedExpecteddemanddemand

    Fi#u! S$%&Fi#u! S$%&

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    'EST OPERATING (EVE(

    3nderutili9ation

    '!st Op!atin#

    (!)!*

    A)!a#!

    unit cost

    o+ output

    Vo*u,!

    O"erutili9ation

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    Econo,i!s an- Dis!cono,i!s o+ Sca*!

    4conomieso scale

    .iseconomieso scale

    :!;

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    Econo,i!s )s% Dis!cono,i!s

    @hy 4conomies

    2etter reco"ery oixedperiod costs

    esource dedication with

    ewer changeo"ers! longerruns etc#

    Speciali9ation and s*ill

    Choice o better processes

    and technologies

    4conomies o procurement

    @hy .iseconomies

    Congestion O"eruse

    2ureaucrati9ation

    6ulnerability to ris*

    ise in scarce resource costs

    .istribution

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    CAPACITY AT SYSTEM (EVE(

    'n theory! at least one resource should be ullyutili9ed! and all others scaled accordingly

    %ost systems ha"e nonuniorm utili9ationsA

    0 -erectly balanced design may not be easible

    0 -reerred operating le"el may "ary across resources

    0 Capacity gets wasted due to statistical luctuations!

    imperect yield! brea*downs! ineiciency etc#

    0 .emand! product mix and low complexities aect

    capacity

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    %% MORE CAPACITY TERMS

    -ea*0 %aximum possible output (speciy duration o pea*)

    /ormal

    0 +t which would ordinarily li*e to wor*

    System0 @hen multiple resources interact through

    imbalances! mix issues! low complexities etc#

    +ctual0+ctually reali9ed ater yield! brea*downs! ineiciency!

    intererence and other problems

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    Capacity Cushion Ti,in# / Si0in#

    -roacti"e 4xpansionist0 1eads demand

    0 -otential to dri"e mar*et

    eacti"e @ait and See0 1ags demand

    0 %aximi9e utili9ation

    -lan and 2uild to orecast0+lternate between 1ead B 1ag

    0+nd try to match demand supply closely

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    CAPACITY 'Y TIME HORI1ON

    1ong ange (: years)0 High in"estments! long lead time! hard to re"erse

    %edium ange (Typically ew months : year)

    0 %edium in"estments! %oderate lead timeD typicallythrough +nnual budget! Hire 8ire Subcontract

    Short ange (E: month scheduling le"el)

    0+dFustments at incremental costA OT! outing etc#

    .einitions o 1ong %edium Short term may"ary with industries! technologies etc#