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Transcript of 1 WSEMA Conference September 2013. 2 Like, Share, Follow, Tweet.
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WSEMA ConferenceSeptember 2013
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Social Media in the Puget Sound
What is FirstToSee ? Designed and architected as a regional system A Smartphone App to report incident information to
a responder– Trusted users– The public
A System to filter social media for incident information– Presents data in a map– Presents data in a tabular view
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• Smartphone App– Submit a report of what
you see:• Category• Description• Photos• Location (x,y)
– Email confirmation that the report was received
– Agency (person) is emailed that a report has been submitted (by geography)
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The FirstToSee App
The Smartphone App
iPhone and Android
Submit a report in 4 clicks6
FirstToSee System
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Your Agency’s Secure System Accessto View Reports and Tweets
Report Incidents in a Map View
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Report Incidents in Tabular View
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Common Situational Awareness
Smartphone app and social media reports
Turn on or off layers of information,
including buckets
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How Data is Categorized and Filtered In Twitter, only view tweets about WA Pre-plan Rivers and Buckets for drops (tweets)
FirstToSee will sort/filter drops into the buckets
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RIVER (media, agencies)
BUCKETSFlood
TrappedInjured
DROPS
Create and List Rivers and BucketsView and manage drops.
Step 7
The System ArchitectureFirstToSee App
FirstToSee Map InterfaceFirstToSee System
CrowdMapSwiftRiverSocial Media
Public & Trusted Users
Database CloudTechnology
Web Page
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Your Incident Command System
FirstToSee App
FirstToSee System
Ushahidi SwiftRiver
Ushahidi CrowdMap
FirstToSee System Components
Amazon Web Services
The TechnologyCombination of smartphone technology with current open source tools. Can be integrated existing emergency management solutions to provide greater situational awareness.
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The Everett Exercise At the Everett EOC– Incident commander, 3 staff– 18 trusted users
195 reports filed, 300 tweets Feedback:– Easy to use submit a report, suggested changes– Map and tabular display helped keep data organized
Conclusions:– Assign PIO/Ops to watch incoming data, no new staff– Will be more immediate information– Trusted users will be important 21
FirstToSee – Phase II Add video uploads Build redundancy and cybersecurity components System enhancements to all more filtering and other
data segregating tools Advanced natural language translation Marketing to the Public Allow agencies outside of WA to use the system
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Thank You to Advisory Board Partners US Coast Guard Port of Everett Everett Emergency
Management WA Fusion Center Port of Bellingham
WA Ports Association JHOC WSDOT Ferries PNWER Pierce County
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Benefits from FirstToSee Easy to use system Manage and use social media data during emergencies Trusted users add valuable reports Greater situational awareness, avoid rumors Map and tabular display of data Regional perspective Low to no cost More eyes on incident, immediate feedback Train the public to identify and report needed info
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More Info on the FirstToSee.org site
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