1.- Whats New in SPS 12 - Part 1
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ALM Product & Solution Management
July 2014
SAP Solution Manager 7.1 What’s New in Support Package Stack 12 – Part 1
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 2 Ramp-Up Knowledge Transfer Customer
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.
Next Steps
SAP Solution Manager 7.1
Overview
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 4 Ramp-Up Knowledge Transfer Customer
Efficiency Run SAP like a factory with two FTEs per shift
End-to-end Supporting the end-to-end customer solution
Ease of use &
dashboards Simplified user interface and management dashboards
Relevance to
business Business process modeling, reverse documentation & usage analysis
Scope Extended usage rights
SAP Solution Manager 7.1 Integrated End-to-end Orchestration Platform
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 5 Ramp-Up Knowledge Transfer Customer
Change
Build SAP like a Factory Run SAP like a Factory
Application Operations
Business Process Operations
Build
Execution
Test
Execution
Deployment
execution
Build Mgmt
Test Mgmt
Release &
Deployment
Mgmt
Design Mgmt
IT Service Management
Minor Release
Urgent Change
Project and IT Requirement Management
Project
Portfolio
Major Release
Business
Requirement Enhancement
Incident
Problem
Request for
Change
Service
Request
Single Source of Truth
SAP Solution Manager
SAP Solution Manager supports SAP HANA (as of SAP Solution Manager 7.1 SP05)
SAP Solution Manager 7.1 Integrated IT Management for the new Innovations
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 6 Ramp-Up Knowledge Transfer Customer
Strategy: Business Transformation in Major Releases
Continuous Improvement in Minor Releases and Changes
Invest
Return on
Investment
Business
Transformation [Business Case/KPIs]
Build [Major Release]
Run and
Measure
Continuous
Improvement [Minor Release,
Change]
Business Relationship
Management
2 per Year (biannual cycle)
12-52 per Year (monthly to weekly cycle)
Download the Whitepaper Now!
Innovation
Control Center
Operations
Control Center
Next Steps
SAP Solution Manager 7.1 SP Stack 12
What’s New?
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 8 Ramp-Up Knowledge Transfer Customer
SAP Solution Manager 7.1 SP Stack 12:
Build SAP Like a Factory Innovations
Key Needs Key Innovations
Solution Implementation Manage implementation projects
efficiently
Generate an IT Portfolio and Project Management project
directly from a roadmap or ABAP report
View project roadmaps in an SAP UI5 app
Test Management Test the entire SAP solution end-to-end Extend the reach of Component-Based Test Automation
(CBTA) test scripting to SAP UI5
Change Control
Management
Manage and monitor landscape
changes
Insure compliance and standardization
of systems
New configuration change database content for SAP HANA,
SAP ABAP and JAVA systems
Simplified administration, search and reporting
Improved system monitoring and alerting
New security overview app
Custom Code Management Management and optimize custom
code
Enhanced reporting and optimization of custom code via new
applications for custom code quality
Decommissioning cockpit
Interactive Continuous Improvement dashboard
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 9 Ramp-Up Knowledge Transfer Customer
SAP Solution Manager 7.1 SP Stack 12:
Run SAP Like A Factory Innovations
Key Needs Key Innovations
Application Operations • Provide complete coverage of the entire end-to-end
customer solution, including SAP HANA, mobile and
cloud
Continue unification of Business Process Monitoring and the
Monitoring and Alerting Infrastructure
Improve scope and usability of the Guided Procedure Framework
Integrate guided procedures into monitoring and alerting and the
IT calendar
Enhance application operations for hybrid solutions
New and updated applications for data volume management
UI5-based reporting integrated job monitoring
Guided procedure for ABAP job monitoring alerts
Business Process
Operations
• Make business processes more efficient and
effective with Business Process Improvement
methodology
Integration of BPMon with Monitoring an Alerting Infrastructure
(MAI)
Unified end user experience for configuration and usage of
alerting
Shared use cases for job monitoring and interface channel
monitoring
Possibility to make use of MAI capabilities also for BPMon alerts
Enhanced Business Process Operations Dashboard
New system comparison scenarios for data consistency
management
Dashboards • Provide a management scorecard of important
benchmark KPIs
Mobile App for Business Process Analytics, Business Process
Analytics Version for Suite on HANA
SAP Solution Manager
Configuration
• Simplify configuration of SAP Solution Manager,
managed systems, and technical monitoring
System configuration options based on system role
Automatic managed system configuration
Automatic re-configuration
Next Steps
SAP Solution Manager 7.1 SP Stack 12
Solution Implementation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 11 Ramp-Up Knowledge Transfer Customer
Solution Implementation IT Portfolio and Project Management and SAP Solution Manager Integration
Integration of ITPPM
projects with SAP
Solution Manager
projects:
• Manages resources, time
and project phases
• Records times for changes
and reports back to tasks
for the Program
Management Office
• Supports Agile
development methodology
• Initially delivered with sp-
stack 10
This is the current state of planning and may be changed by SAP at any time.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 12 Ramp-Up Knowledge Transfer Customer
Solution Implementation in SP Stack 12: New Methods for Creating a IT Portfolio and Project Management Project
PPM Project
Creation
Roadmaps or
Report?
By starting a report By displaying a roadmap
Choose menu item “Roadmap”
Click “Create PPM Project”
Enter a project number
Enter a project type
Select PPM project or template
PPM project or PPM
template is created
Role: Project Manager
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 13 Ramp-Up Knowledge Transfer Customer
Solution Implementation in SP Stack 12: Create an ITPPM Project Directly From a Project Roadmap
Access your project roadmap using transaction code
RMMAIN. You will see the roadmap structure. Select
Create PPM project from the Roadmap menu.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 14 Ramp-Up Knowledge Transfer Customer
Solution Implementation in SP Stack 12: Create an ITPPM Project by Starting an ABAP Report
Call transaction SE38 or SA38. Execute the program
“RAI_SMCP_RM_XML_DOWNLOAD.” Enter an existing
roadmap using the value help.
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 15 Ramp-Up Knowledge Transfer Customer
Solution Implementation in SP Stack 12:
View Project Roadmaps in a UI5 App
Roadmaps is a brand-new UI5 App to
display the roadmap content out of SAP
Solution Manager for projects.
Next Steps
SAP Solution Manager 7.1 SP Stack 12
Test Management
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 17 Ramp-Up Knowledge Transfer Customer
CBTA enables your Business Analysts to build component-based test scripts which are
highly flexible and easy to maintain
Test Management Component-Based Test Automation (CBTA) Overview
Functionality:
– CBTA test scripts are composed by re-using SAP delivered
default components and customer specific screen components
– Fast repair of damaged test scripts possible
– CBTA Test Creation Wizard for test script creation by Business
Analysts
– Supported UI technologies: SAP GUI, SAP CRM Web Client,
ABAP Web Dynpro (SP10), Java Web Dynpro (SP10), SAP
NetWeaver Portal (SP10), SAP GUI for HTML (SP10), BSP
(SP10), HTMLB (SP10) and SAP UI 5 (SP Stack 12)
Availability:
– CBTA delivered with SAP Solution Manager 7.1 SP07
– License: included in SAP Enterprise Support contract
Business Analyst
Quotation Sales Order Delivery
CBTA – Test Creation Wizard
CBTA – process flow analysis
CBTA – Test Components and Test Script
Business
Process
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 18 Ramp-Up Knowledge Transfer Customer
Test Management in SP Stack 12: CBTA now Supports SAP UI5 Technologies
Record automated test scripts against SAP UI5 applications.
View results in the test log.
SAP Solution Manager 7.1 SP Stack 12 Custom Code Management
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 20 Ramp-Up Knowledge Transfer Customer
Custom Code Management
Overview
Custom Code Management:
Manages the entire lifecycle of custom code objects from requirement to retirement
Classifies the custom code objects in your complete system landscape
Provides full transparency and awareness of custom code objects
Enables custom code attribute assignments in order to collect all relevant information of
custom code objects
Controls custom code objects through usage, version and quality information
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 21 Ramp-Up Knowledge Transfer Customer
Custom Code Management in SP Stack 12:
The Custom Code City Model
Number of objects for each severity level Select
system(s)
Quality of
all objects
Quality of
objects of
selected
city block
Select
between
quality or
usage data
Shows city model
of selected
systems
Select
historic
view of city
model
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 22 Ramp-Up Knowledge Transfer Customer
Custom Code Management in SP Stack 12:
Quality Information
Set selection
Select system
Show
exemptions
of selected
system
Shows
ATC result
of selected
system
Select
time view
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 23 Ramp-Up Knowledge Transfer Customer
Custom Code Management in SP Stack 12:
Decommissioning Cockpit Overview
Number of decommissioning
analysis with different status
Overview on
objects in
different lifecycle
status
Select
objects to
display
lifecycle
status
Shows custom
code usage for
different severity
levels
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 24 Ramp-Up Knowledge Transfer Customer
Custom Code Management in SP Stack 12: Interactive Continuous Improvement Dashboards
Critical number for each
KPI
Best and worst
KPI
Target for
each KPI Defined Custom
Code KPIs
Current
value Current
achievement
Next Steps
SAP Solution Manager 7.1 SP Stack 12 Application Operations
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 26 Ramp-Up Knowledge Transfer Customer
Application Operations in SP Stack 12: Planned Enhancements for Monitoring and Alerting
Continue unification of E2E Monitoring and Alerting and BPMON infrastructure
Provide a Migration Tool for BPMON monitoring use cases
Improve usability and performance in Business Process Monitoring Application and Unified Alert
Inbox for Business Process Monitoring
Unify BPMON based Interface Monitoring, Interface Channel Monitoring and Connection Monitoring
to Interface and Connection Monitoring
Enhance unified Job Monitoring for non-ABAP jobs (BOE, DS) as well as for CPS managed jobs
including integration with job documentation
Provide Alerting integration and enhance the scope for Message Flow Monitoring
Support advanced monitoring use cases as Table Space Monitoring, URL Monitoring, Transaction
Monitoring and Exception Monitoring
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 27 Ramp-Up Knowledge Transfer Customer
Application Operations in SP Stack 12: Planned Enhancements for Technical Administration
• Enhance scope and capabilities of Guided Procedure Framework e.g. apply GP concept for
Technical Scenarios and/or ABAP clients
• Improve usability of the Guided Procedure Framework
• Deliver additional SAP Standard Content based on customer demands
• Integrate Guided Procedures deeper with E2E Monitoring and Alerting Infrastructure e.g.
propose the execution of the most suitable guided procedure to resolve an alert and provide context-
sensitive jump-ins
• Show Guided Procedure related tasks in the IT Calendar
• Enhancements in Notification Management, Work Mode Management, Service Availability
Management and the IT Calendar
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 28 Ramp-Up Knowledge Transfer Customer
Application Operations in SP Stack 12: Exception Management for Fast and Reliable Resolution of Exceptions
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 29 Ramp-Up Knowledge Transfer Customer
Application Operations in SP Stack 12: SAP Exception Management Cockpit Overview
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 30 Ramp-Up Knowledge Transfer Customer
Application Operations in SP Stack 12: SAP Exception Management new Innovations (1/2)
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 31 Ramp-Up Knowledge Transfer Customer
Application Operations in SP Stack 12: SAP Exception Management new Innovations (2/2)
Further Infomation
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 33 Ramp-Up Knowledge Transfer Customer
New SAP Solution Manager Landing Page
Link to new SAP Solution Manager landing
page in the new SAP Support Portal:
https://support.sap.com/support-programs-
services/solutionmanager.html
or:
http://support.sap.com/solutionmanager
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 34 Ramp-Up Knowledge Transfer Customer
Instant Access to SAP Solution Manager Expert Knowledge
SAP Solution Manager expert
knowledge is provided in
SCN WIKIs:
Best Practices, How-Tos, …
The content is hosted and
maintained by responsible
solution management and
product management teams
You can find the WIKIs via a
central entry screen. Click on
a topic to access the
corresponding WIKI.
http://scn.sap.com/docs/DOC-47361
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 35 Ramp-Up Knowledge Transfer Customer
• A comprehensive learning
environment that allows the
creation of individual learning
plans and provides a
personalized learning
experience.
• Aggregated views on services
and educational elements
Home page:
support.sap.com/esacademy
News subscription
Contact:
Easily access SAP
Enterprise Support services
Up-skill professionals
Boost cross-functional
collaboration between the
business and IT units
How it can help What it offers Where to find more
The SAP Enterprise Support Academy is a
dedicated platform for simplified access to and
consumption of SAP Enterprise Support offerings
SAP Enterprise Support Academy
Learning From Experts to Experts
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 36 Ramp-Up Knowledge Transfer Customer
SAP Enterprise Support Academy Learning Studio Content:
Now Linked to the SAP Solution Manager Work Centers
Context-specific link to
Learning Studio Content
in all work centers with
sp-stack 12
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 37 Ramp-Up Knowledge Transfer Customer
SAP Solution Manager Guided Self-Services
When to use?
Powered by
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 38 Ramp-Up Knowledge Transfer Customer
SAP Solution Manager Guided Self-Services
Service Portfolio 2014 (1/3)
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 39 Ramp-Up Knowledge Transfer Customer
SAP Solution Manager Guided Self-Services
Service Portfolio 2014 (2/3)
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 40 Ramp-Up Knowledge Transfer Customer
SAP Solution Manager Guided Self-Services
Service Portfolio 2014 (3/3)
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 41 Ramp-Up Knowledge Transfer Customer
Deployment Best Practices for SAP HANA
Deployment Best Practices Categories
Transition
Migration versus Green Field
Rapid Prototyping
One-Step Migration
Custom Code Optimization
Test Management
Data Model Optimization
Data Volume Management
Supportability Setup
Operations
RunSAP like a factory
E2E Monitoring & Guided Procedures
E2E Performance Expert Analysis
SAP HANA Administration:
Change Control Management
SAP HANA Security
Fundamentals
HANA Technology
Data Marts, Data Warehouse & Big Data
SAP Business Suite powered by SAP HANA
SAP HANA Supportability and Operational Tools
Architecture
Sizing
Technical Infrastructure
Non-Productive System Landscape
Data Provisioning
User Experience
Development
Expert Guidance - Meet the expert sessions & Expert Guided Implementations
http://support.sap.com/dbp4hana
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 42 Ramp-Up Knowledge Transfer Customer
SAP Public Web
SAP Solution Manager 7.1 Wiki http://wiki.scn.sap.com/wiki/display/SM/Solution+
Manager++7.1
SAP ALM Homepage*
ALM on SCN
SAP Enterprise Support Information
http://service.sap.com/alm
www.sdn.sap.com/irj/sdn/alm
www.sapsupport.info/go
SAP Solution Manager Homepage* http://service.sap.com/solutionmanager
7.1 Ramp-Up Knowledge Transfer* http://service.sap.com/rkt-solman
Guided Self-Services*
Solution Manager 7.1 Docs and Release Notes
Cloud Demo
Marc Schäfer and Matthias Melich, SAP
Solution Manager (3rd Edition) (SAP PRESS,
2011).
http://service.sap.com/gss
http://help.sap.com/solutionmanager71
www.sapsolutionmanagerdemo.com
www.sap-press.com
Where to Find More Information
* Requires login credentials to the SAP Service Marketplace
© 2014 SAP SE or an SAP affiliate company. All rights reserved. 43 Ramp-Up Knowledge Transfer Customer
© 2014 SAP SE or an SAP affiliate company. All rights reserved.
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In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or
release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future
developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for
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