FLOOR CANDY

1) WHAT TYPES OF MAINTENANCE HAS THE IT STAFF PERFORMED?

2)WHAT TYPES OF MAINTENANCE WILL THEY PERFORM IF NEW FEATURES ARE ADDED?

Floor Candy

Corrective Maintenance

• Diagnose and fix logic errors

• Maintain proper configuration

settings

• Debug program code

• Install current drivers

Adaptive MaintenanceRequired for adding new features

• Adding online capabilities

• Adding support for mobile devises

• Providing new data entry screens

• Installing links to Web site

• Creating an employee portal

Perfective MaintenanceRequired to improve performance

• Update or replace outdated

hardware

• Write macros to handle repetitive

tasks

• Compress file system

• Optimize user desktop settings

• Install more powerful network

server

METHODOLOGYMaintenance Release Methodology

For adding new functionality and enhancements

Major corrections implemented immediately

Additions implemented as a Maintenance Release

Physical Security

• Secure computer rooms• Install video cameras and motion sensors.• Activate BIOS-level passwords, boot-level

passwords, or power-on passwords.

Network Security

• Check if connections are encrypted, with special attention to wireless networks.

• Check if a virtual private networks is used.• Assure that system firewalls are installed and operating properly

Application Security

• Disable all unnecessary applications and services.• Review the configuration for each application to

identify any potential security holes.

File Security

• Document all file permissions to assure that appropriate access is available ONLY to authorized users.

User Security

• Determine whether search engines might allow unauthorized users to retrieve private data or passwords.

• Analyze password protection policies and procedures to assure that passwords are case-sensitive, have a minimum

length, and a limited duration.• Test the firm’s defenses to a social engineering attack

Procedural Security

• Establish clear managerial policies and controls.• Stress employee responsibility for security.

Should Floor Candy consider replacing the new system?

Yes!