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University of MichiganChange Leadership and

ManagementSponsored by the HR Community of

PracticeWelcome!

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Role for HR

Successful HR practitioners will consult on, support, and/or lead change initiatives.

This requires proactive leadership skills including: political competence, stakeholder analysis, strategic thinking, operational competence, managing multiple agendas, and communication skills.

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Leading Change & Critical HR Actions

Session 1: Leadership Skills for Moving Agendas ForwardCritical Skill - Build Coalitions • Be proactive in moving agendas forward• Know when to approach leadership• Identify a champion• Identify enablers and resisters and manage them

Session 2: The Art of EngagementCritical Skills – Define/Shape Change; Diagnose Readiness• Why is change necessary? What do we want to accomplish?• What is the aspirational message?• Diagnose and assess readiness for change internally & externally

Session 3: The Impact of ChangeCritical Skill – Articulate Effects of Change• Articulate and manage effects of change on individuals, teams, the

organization• Articulate and facilitate roles of change• Leverage the early adaptor, innovator

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Leading Change & Critical HR Actions

Session 4: Planning for ChangeCritical Skill – Develop a Plan• Develop project, training, communications plans; Make mid-course

adjustments• Make decisions to drive outcomes• Identify and minimize obstacles

Session 5: Make it Stick!Critical Skill – Anchoring the Change within the Organization• Build feedback loops• Use symbols, systems, rewards, processes, behaviors, etc. to

support change• Continue to communicate performance to goals and strategy

Session 6: HR’s Role in Change – Are we there yet?A Capstone Discussion w/ David Ulrich and Laurita Thomas• Managing change at institutional, initiative and individual levels

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Program Goals

• Develop critical skills for change leadership

• Provide tools and perspective~ Multiple models and tools~ Similar threads run through all~ You decide what best meets your

needs• Learn from and with your colleagues

– build connections

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What We Ask of You

• Use this time to think specifically about the change initiatives you face

• Use your journal to capture reactions/ideas

• Help us measure the program’s effectiveness~ Pre/post self-assessments~ Evaluations~ Feedback 6 months out

• Share your experiences with each other!

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Related HR CoP Offerings

• Strategies for Managing Costs Toolkit~ Available on the HR CoP wiki  ~ Best practices and resources for

handling cost-management initiatives~ To be presented at HRCG Friday, Feb 10

• Upcoming Book Clubs~ March 21 – Leading Change, Kotter~ April 5 – HR Transformation, Ulrich, et al~ June 5 – Influencer, Patterson, et al