1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.
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Transcript of 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.
![Page 1: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.](https://reader035.fdocuments.net/reader035/viewer/2022080902/56649edf5503460f94bef87d/html5/thumbnails/1.jpg)
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Time Matters 10Time Matters 10CIC Endorsement TrainingCIC Endorsement Training
Test Taking TipsTest Taking Tips
9/24/2009
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Test Taking TipsTest Taking Tips
Every answer is in the manual
Press Ctrl-F in Acrobat to Find
Press Enter to go to next hit
When I say, “This is important,” either:It is important and is in Exam 1 or Exam 2 or
It is just plain important
60 days to take the test
Immediate result and answers
Second chance to pass: Take Exam 2
Take Exam 2 for fun! (and education)
= Important
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Test Taking TipsTest Taking TipsWe will distribute this PPT and more resources
Follow-up Webinar and video of Webinar in ~ 2 wks
Register at LexisNexis University
Get a confirmation e-mail
Wait up to 24 hours for approval e-mail
Take the test at LexisNexis U
Open book, unlimited time in 1 session
Call or write [email protected]
If your connection is interrupted
Re-register and get approval to restart
Write down your Question # and Answers as you go
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Exam PreparationRegister Online
Business Hours 8 - 5 EST
Allow 24 Hours to Receive Confirmation
Download Instructions
Tech Issues, Call:
Charlene Basset
866-654-2381 ext 2204
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IntroductionIntroduction
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Wells H. Anderson, J.D., CIC
CIC since 1997
Founder of Active Practice LLC in Minnesota
Focus on small firms and solos
CIC Forum Moderator & Administrator
Winner of 3 TechnoLawyer Awards
Biked 400 miles on LN’s United Cerebral Palsy teams – Thanks to you CIC donors!
PresenterPresenter
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AcknowledgmentsAcknowledgments
Hours upon hours of work behind the scenes:
CICs contributed material
Development, Sales, Technical Support
Practice Management Training: Charlene, Erin
Leslie Burkes, Tim Jarnigan
Tanner Davis – manual drafting, slideshow
Tom Rowe for 10 years of training
Steve Best: Set the bar HIGH in PCLaw training
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Prepare you for TM 10 CIC Exam
Give you documentation and short overview of an Implementation Process
Cover TM 10 enhancements in depth
Answer your questions
Our ObjectivesOur Objectives
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Improve software quality
Increase Net Promoter Score
Improve Customer Experience with Tech Support
Practice Management GoalsPractice Management Goals
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Test Taking Tips
Introduction
Desktop Extensions Demo
Implementation Process
10 Minute Break
Enhancements in Depth
Q & A
AgendaAgenda
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Agenda DetailsAgenda DetailsImplementation Process
Assessment
Design the Solution
Deployment
Time Matters 10 Architecture Changes
Installation
Knowledge Transfer (training)
Assurance
Technical Support
Backup and Restore
Partnering
= Important
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Agenda DetailsAgenda Details
Enhancements - ImplementationMS SQL Server under the hood
Architecture changes
Installation wizard
Enhancements – New FeaturesDesktop Extensions
Backup
Activity Power View
Merge Templates – 4 levels of folders
Outlook TM Connect – Staff field