1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

12
1 Time Matters 10 Time Matters 10 CIC Endorsement Training CIC Endorsement Training Test Taking Tips Test Taking Tips 9/24/2009

Transcript of 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

Page 1: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

1

Time Matters 10Time Matters 10CIC Endorsement TrainingCIC Endorsement Training

Test Taking TipsTest Taking Tips

9/24/2009

Page 2: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

2

Test Taking TipsTest Taking Tips

Every answer is in the manual

Press Ctrl-F in Acrobat to Find

Press Enter to go to next hit

When I say, “This is important,” either:It is important and is in Exam 1 or Exam 2 or

It is just plain important

60 days to take the test

Immediate result and answers

Second chance to pass: Take Exam 2

Take Exam 2 for fun! (and education)

= Important

Page 3: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

3

Test Taking TipsTest Taking TipsWe will distribute this PPT and more resources

Follow-up Webinar and video of Webinar in ~ 2 wks

Register at LexisNexis University

Get a confirmation e-mail

Wait up to 24 hours for approval e-mail

Take the test at LexisNexis U

Open book, unlimited time in 1 session

Call or write [email protected]

If your connection is interrupted

Re-register and get approval to restart

Write down your Question # and Answers as you go

Page 4: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

4

Exam PreparationRegister Online

Business Hours 8 - 5 EST

Allow 24 Hours to Receive Confirmation

Download Instructions

Tech Issues, Call:

Charlene Basset

866-654-2381 ext 2204

[email protected]

Page 5: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

5

IntroductionIntroduction

Page 6: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

6

Wells H. Anderson, J.D., CIC

CIC since 1997

Founder of Active Practice LLC in Minnesota

Focus on small firms and solos

CIC Forum Moderator & Administrator

Winner of 3 TechnoLawyer Awards

Biked 400 miles on LN’s United Cerebral Palsy teams – Thanks to you CIC donors!

PresenterPresenter

Page 7: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

7

AcknowledgmentsAcknowledgments

Hours upon hours of work behind the scenes:

CICs contributed material

Development, Sales, Technical Support

Practice Management Training: Charlene, Erin

Leslie Burkes, Tim Jarnigan

Tanner Davis – manual drafting, slideshow

Tom Rowe for 10 years of training

Steve Best: Set the bar HIGH in PCLaw training

Page 8: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

8

Prepare you for TM 10 CIC Exam

Give you documentation and short overview of an Implementation Process

Cover TM 10 enhancements in depth

Answer your questions

Our ObjectivesOur Objectives

Page 9: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

9

Improve software quality

Increase Net Promoter Score

Improve Customer Experience with Tech Support

Practice Management GoalsPractice Management Goals

Page 10: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

10

Test Taking Tips

Introduction

Desktop Extensions Demo

Implementation Process

10 Minute Break

Enhancements in Depth

Q & A

AgendaAgenda

Page 11: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

11

Agenda DetailsAgenda DetailsImplementation Process

Assessment

Design the Solution

Deployment

Time Matters 10 Architecture Changes

Installation

Knowledge Transfer (training)

Assurance

Technical Support

Backup and Restore

Partnering

= Important

Page 12: 1 Time Matters 10 CIC Endorsement Training Test Taking Tips 9/24/2009.

12

Agenda DetailsAgenda Details

Enhancements - ImplementationMS SQL Server under the hood

Architecture changes

Installation wizard

Enhancements – New FeaturesDesktop Extensions

Backup

Activity Power View

Merge Templates – 4 levels of folders

Outlook TM Connect – Staff field