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The Foundations of Effective

Team Management

Tutor:

Introduction

• Welcome

• Emergency procedures

• Domestics

• Workshop overview

• Log Books

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Workshop 1The

foundations of effective team management

Workshop 1The

foundations of effective team management

Workshop 2 managing

teams during overnight stays &

overseas

Workshop 2 managing

teams during overnight stays &

overseas

Workshop 3 managing

National teams at Major events

Workshop 3 managing

National teams at Major events

Team Manager Development Pathway

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This workshop focuses on what you need to..

..be your roles and responsibilities

..have resources required to support your role

..do the action required from you to be an effective team manager

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During this module you will:

• Outline the key roles & responsibilities of the Team Manager• Appreciate the knowledge and skills required of the Team Manager• Recognise the relationships involved in the management process• Use appropriate methods of communication • Explore the importance of thorough planning and preparation • Compare current methods with best practice and identify action to

continue development

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Some definitions - “Team Managers….

..anticipate and respond to all team needs”

..bring all the pieces of the jigsaw together”

..are the 1st to arrive and the last to leave”

..need to be prepared for anything!”

..make things easier for the coach and players”

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“The Team Manager is responsible for everything around the field of play

– not on it!”

Craig Hunter - British Swimming Olympic Team Manager 1998-2006

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Who’s your role model?

On your own

• Think of a team manager you admire or who, in your opinion, is good at their role

• What makes them so good at their role?

• List the qualities and actions you think makes them great

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Activity 1 - Individual

Roles, responsibilities & resources

• Planner• Administrator• Negotiator• Communicator• Coordinator• Liaison officer• Purchaser• Accountant

• Guide• Travel agent• Carer• Welfare officer• Confidant /Friend• Enforcer• Safety coordinator• Record keeper

etc......9

Team Manager Resources

With reference to the roles & responsibilities you will undertake, consider and list what you will need to do your job efficiently and effectively

• Personal skills & knowledge• Facilities & equipment• Support from others

Never be afraid to ask for help!

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Activity 2 - Groups

Visual 55% Vocal 38%

Verbal 7%

Communication & Relationships

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Communication & Relationships

What could you do to make your communication more

effective to:• a team of young performers• a player with a hearing impairment• a player with a visual impairment• a complaining parent• a performer who has difficulties with language• a wheelchair user

Consider the barriers and list their solutions

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Activity 3 - Groups

Communication

HOW WOULD YOU?

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Activity 4 - Groups

• It’s a 2 way process – giving & receiving• Use your recipients preferred method of communication• Keep a log of your sessions and discussions• Back up important information in writing• Be congruent – say what you mean, mean what you say and act

accordingly!• Be confident, clear and keep it simple• Ask if you need help • Be patient• Be interested

Communication Tips

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Planning

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What could possibly go wrong?

Think of a typical club night

- What has gone wrong?

- What was the trigger point?

- Who was involved?

- Was anyone hurt?

How did you deal with this?

What would you do differently next time?

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Activity 5 - Groups

Preparation – are you safe?

Step 1 Identify the hazards

Step 2 Decide who might be harmed and how

Step 3 Evaluate the risks and decide on precautions

Step 4 Record your findings and implement them

Step 5 Review your assessment and update if necessary

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Your club is travelling by coach to a competition 1 hours drive away. A squad of 15 performers all under 18, 2 coaching staff and 3 volunteers will be travelling with you. You have never been to the venue.

As Team Manager you have been tasked with organising transportation and entries for the team.

Discuss what you need to consider pre, during and after the event

Operational Management

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Activity 6 - Groups

Operational Issues

What would you do if:

1. Your usual training venue calls an hour before practice to tell you the facility isn’t available

2. You come down with the flu 2 days before a team competition

3. A child’s parents haven’t arrived to collect them after a home match

4. The bus you hired to take the team to a local competition hasn’t arrived

5. A team member has a seizure during practice19

Activity 7 - Pairs

Planning & Preparation Tips • You must be prepared – for anything!• Talk with people that have done the job well• Consider as many what if scenarios as possible• Have contingencies if things don’t go to plan• Ensure all the team know their roles and responsibilities

and working boundaries• Be calm, flexible and be able to adapt to change• Have a ‘can do’ attitude• Delegate, don’t abdicate• Be performer focussed – that’s why you’re there!• Check – never assume!

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“A person can grow only as much as his horizon allows.”

John Powell

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SWOT

Strengths Things you are good at

WeaknessesThings you do not handle well or need to improve

OpportunitiesChanges, circumstances or people that might affect you positively

ThreatsChanges, circumstances or people that might hinder your progress

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Activity 8 - Individual

Action

From what you have discovered today,

list the action you will take

When?

With Whom?

How will you do that?

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Where next? CPD

• First Aid• Safeguarding &

Protecting Children• Risk Assessment• Writing Reports and

Completing Forms• Disability Equality

Training• Vulnerable Adults• 100% Me

• Make contact with key people

• Attend CPD

• Attend Workshop 2

Managing teams on overnight stays and at overseas events

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Useful Contacts & information

• Effective Team Management online resource and appendices

• www.coachingwales.com• www.sports-council-wales.org.uk• www.cpsu.org.uk cpsuwales@nspcc.org.uk• www.hse.gov.uk/risk • www.hse.gov.uk/firstaid• www.uksport.gov.uk• www.100percentme.co.uk • www.disabilitysportwales.org

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Evaluation - Did we meet our objectives?

• Outline the key roles & responsibilities of the Team Manager

• Appreciate the knowledge and skills required of the Team Manager

• Recognise the relationships involved in the management process

• Use appropriate methods of communication • Explore the importance of thorough planning and

preparation • Compare current methods with best practice and

identify action to continue development26

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