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Technology Updates

Regional MeetingsOctober 2009

Veronica Coates, AARP Tax-Aide National Technology Manager

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Technology Updates

SC Guide – Technology Bullets Consumables Inventory and Allocation Depot Computers TrueCrypt UpGrade

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Technology Updates - Consumables

Flash drives will be added to the Consumables List. They may still be bought from an outside vendor.

National Contract is with a new AARP vendor for this year.

Printer repair/replacement is part of the new contract.

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Technology Updates - Consumables

Ordering process is closed from May until late September each year.

Once purchasing process has completed in AARP, a Consumables List and instructions will be sent out.

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Technology Updates - Inventory AARP owned equipment.

Donated equipment.Equipment purchased at the local level with donated funds.Equipment purchased by National Office

Desktops Laptops Printers Projectors

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Technology Updates - Inventory

A complete Inventory requires:1. Using the excel spreadsheet titled “Update Equipment Inventory Guide” located on the AARP Tax-Aide Extranet www.aarp.org/tavolunteers

****The spreadsheet is due to the AARP National Office on May 15th of each year

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Technology Updates - Inventory

Four Tabs Read Me tab contains the purpose

and instructions for the remaining tabs.

State Inventory tab required is the required spreadsheet that is to be sent the National office in May.

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Technology Updates - Inventory Inventory List tab is optional for use.

Can contain required written inventory of all equipment for a state (purchased, donated and IRS), that is the responsibility of the TCS

Other tab is optional and should contain only working personally-owner and site-sponsored computers that are used in the program.

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Technology Updates - Inventory

Status Abbreviations: OK – Asset functioning and meets program’s

needs NW – Not Working EX – Excess asset no longer meets

program’s needs ST – Lost or Stolen RP - Replaced by National Office

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Technology Updates - TrueCrypt

The new version of TrueCrypt has been released and is on the AARP Tax-Aide Extranet located in the Technology Tab

This new version Uses Current TrueCrypt version 6.2 Version 6.2 is easier to use and faster Supports more Windows Versions

Upgrade is Highly-Recommended for all Tax-Aide Computers

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Technology Updates - TrueCrypt

TY 2006 4.2/3(a) First year usedTY 2007 5.1 First Vista supportTY 2008 6.1 Vista

enhancementsTY 2009 6.2 new TATCD Approach

Version 6.2 is Simplified: No more Dual Internal Mode (P and S) Uses P drive only, including for USB drives

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Technology Updates - TrueCrypt

Windows 2000 Professional Windows XP Home and Professional

(32 and 64 bit)  Windows Vista (32 and 64 bit) with

and without User Account Control (UAC) enabled

Windows 7 (32 and 64 bit)

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Technology Updates - TrueCrypt

New Installation or UpGrade is very simple to use, almost automatic

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Technology Updates - TrueCrypt

Program migrates older versions of TrueCrypt. Automaticly converts older versions either

‘P’ or ‘S and P’ to new single ‘P’ Volume Any files in the old volumes are moved to

new volume Works on Computer HD or USB Drives

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Technology Updates - TrueCrypt

New Program includes ‘Password Change Tool’

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Technology Updates - Depot Laptops

Changes/Fixes Computers have more Memory - 512MB Minimized the start-up programs to

improve computer performance Fixed shutdown problem when using a

USB mouse Antivirus software updates properly Windows XP Service 3 and Adobe Reader

9.0 are installed.

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Technology Updates - Depot Laptops

Issues: The newer version of Internet Explorer

will need to be installed, as the image contains version 6.0

The auto-run feature when a CD is installed is disabled. This means that a CD like the TaxWise install CD will not start automatically. The CD to be run from Start/Run menu and select the “Startup.exe” file or type "/startup” after the CD drive letter.

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Technology Updates - Depot Laptops

When you receive the computers they should be immediately inspected to be sure they are complete and will boot. Each computer ships with a case and a plastic bag that contains the power supply, a mouse and an Ethernet cable. If you are short this bag or the computer does not work notify the depot immediately. Also email taxaidetech@aarp.org so we can track the Depot Laptop quality.

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Technology Updates - Security

This year in the AARP Tax-Aide program there were: Twelve laptops reported stolen/lost. Approximately 86 incidents of missing

forms Two lost flash drives. More than 2800 Potential taxpayers

affected.

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Technology Updates - Security

Potential identity theft letters were sent out to 2300 taxpayers

Many state laws do not require notification when computers and/or devices are encrypted

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Technology Updates

Questions???????