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Transcript of 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands &...
![Page 2: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/2.jpg)
SSFM International, Inc.SSFM International, Inc.
•Project Management, Planning & Engineering
•Hawaii, Pacific Islands & Asia
•Corey Matsuoka, P.E., PMP, LEED AP
•Civil Engineer by License
•Structural Engineer by Education
![Page 3: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/3.jpg)
PURPOSEPURPOSE
•Developed an Understanding of the Importance of Risk Management
•10 Foundations of Risk Management
•Tools for Risk Management
![Page 4: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/4.jpg)
HYATT REGENCYKANSAS CITYHYATT REGENCYKANSAS CITY
•Constructed in 1978
•40 Story Building (MO tallest)
•Lobby with a Multi Story Atrium
• Suspended walkways
• Column-less Staircases
•A Triumph of Modern Architecture and Engineering
![Page 5: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/5.jpg)
HYATT REGENCYKANSAS CITYHYATT REGENCYKANSAS CITY
•July 17, 1981 Dance Contest
•2nd and 4th Floor Walkways Collapsed
•144 Dead, 200+ Injured
![Page 6: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/6.jpg)
HYATT REGENCYKANSAS CITYHYATT REGENCYKANSAS CITY
•During Construction Design was Modified
•New Design was Inadequate
•Poor Communication
•Poor Quality Control/Assurance
Investigation
![Page 7: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/7.jpg)
HYATT REGENCYKANSAS CITYHYATT REGENCYKANSAS CITY
•Engineers convicted of gross negligence, misconduct and unprofessional conduct
•Engineers lost their licenses
•Company lost license
•$140 Million in Damages
Aftermath
![Page 8: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/8.jpg)
10 FOUNDATIONS OFRISK MANAGEMENT10 FOUNDATIONS OFRISK MANAGEMENT
Business Practices
1. Culture
2. Prevention and Proactivity
3. Planning
4. Communication
5. Education
Business Practices
1. Culture
2. Prevention and Proactivity
3. Planning
4. Communication
5. Education
Project Management
6. Scope
7. Compensation
8. Contracts
9. Contract Documents
10.Construction Phase
Project Management
6. Scope
7. Compensation
8. Contracts
9. Contract Documents
10.Construction Phase
![Page 9: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/9.jpg)
Create a Culture of Managing Risks and Preventing Claims
CULTURECULTURE11
•Involves all levels of Staff and even Clients
•A conscious commitment that leads to unconscious actions
Tool: Guide to Create Culture
![Page 10: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/10.jpg)
***Tool: Guide to Create Culture***
CULTURECULTURE11
•Artifacts
•Shared Values, Knowledge, and Learning
•Basic Unspoken Assumptions
![Page 11: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/11.jpg)
***Tool: Guide to Create Culture***Artifacts
CULTURECULTURE11
•Meeting Agendas
•Post Reminders – Screen Savers, Posters
•Risk Manager
![Page 12: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/12.jpg)
***Tool: Guide to Create Culture***Shared Values, Knowledge, and Learning
CULTURECULTURE11
•Horror Stories and Statistics
•Tie Risk to Monetary Value
•Role Play
•Presentations
![Page 13: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/13.jpg)
***Tool: Guide to Create Culture***Basic Unspoken Assumptions
CULTURECULTURE11
•Developed through Artifacts
•Developed through Shared Values, Knowledge and Learning
•Employee Interviews
![Page 14: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/14.jpg)
Act with preventive techniques, don’t just react
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
•Risk Management Plans
•Develop Process and Systems
Tool: Employee Interview Guide
Tool: Project Risk Evaluation Checklist
![Page 15: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/15.jpg)
***Tool: Project Risk Evaluation Checklist***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
•Microsoft Access Program
• General Company Questions
• Client/Owner Questions
• Project Questions
•Responses to Answers that Trigger Risk
![Page 16: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/16.jpg)
***Tool: Project Risk Evaluation Checklist***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
![Page 17: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/17.jpg)
***Tool: Project Risk Evaluation Checklist***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
![Page 18: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/18.jpg)
***Tool: Employee Interview Guide & Template***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
•Hard Skills, Talent & Soft Skills
•Outline / Agenda
•Sample Questions
•Template
![Page 19: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/19.jpg)
***Tool: Employee Interview Guide & Template***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
•Hard Skills
“Success in any business is 85% ability to relate to
other people and attitude and only 15% job knowledge
and technical skills.”
– Carnegie Foundation, 2005.
![Page 20: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/20.jpg)
***Tool: Employee Interview Guide & Template***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
•Talent
“People don’t change that much. Don’t waste time
trying to put in what was left out. Try to draw out what
was left in. That is hard enough.”
– Marcus Buckingham, First, Break All The Rules: What the World’s
Greatest Managers Do Differently
![Page 21: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/21.jpg)
***Tool: Employee Interview Guide & Template***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
•Soft Skills
“There is a growing recognition that interpersonal
(soft) skills are not simply helpful in business today;
they are essential…”
– Kelly Pierce, eSight Trend Watch: Increased Value of Soft Skills
![Page 22: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/22.jpg)
***Tool: Employee Interview Guide & Template***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
![Page 23: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/23.jpg)
***Tool: Employee Interview Guide & Template***
PREVENTION & PROACTIVITYPREVENTION & PROACTIVITY22
![Page 24: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/24.jpg)
Plan to be Claims Free
PLANNINGPLANNING33
•Staff Hiring & Retention
•Client & Project Selection
•Training & Quality Assurance
•Project Planning
Tool: Corporate Risk Management Plan
![Page 25: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/25.jpg)
***Tool: Corporate Risk Management Plan***
PLANNINGPLANNING33
![Page 26: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/26.jpg)
Communicate to Match Expectations with Perceptions
COMMUNICATIONCOMMUNICATION44
•Communications Plan
•Templates (correspondence logs, etc)
•Protocols (telephone, e-mail, etc)
Tool: Project Status Report Template
![Page 27: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/27.jpg)
***Tool: Project Status Report***
COMMUNICATIONCOMMUNICATION44
•Activities Completed
•Action Items
•Schedule
•Comments / Announcements
![Page 28: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/28.jpg)
***Tool: Project Status Report***
COMMUNICATIONCOMMUNICATION44
![Page 29: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/29.jpg)
Educate All the Stakeholders
EDUCATIONEDUCATION55
•Staff Training
•Mentoring / Coaching
•Communication with Owner / Client / Sponsor
Tool: Guide to the Practice of Structural Engineering
![Page 30: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/30.jpg)
EDUCATIONEDUCATION55
•CASE Document
•Guide for new Engineers
•Searchable, Electronic
Document
•Test Questions
***Tool: Guide to the Practice of Structural Engineering***
![Page 31: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/31.jpg)
Develop and Manage a Clearly Defined Scope of Services
SCOPESCOPE66
•Provides Understanding
•Serves as a Basis for Negotiation
•Work Breakdown Structure
Tool: Scope Template
![Page 32: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/32.jpg)
***Tool: Scope Template***
SCOPESCOPE66
![Page 33: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/33.jpg)
Prepare and Negotiate Fees that Allow for Quality and Profit
COMPENSATIONCOMPENSATION77
•Effort or Value Based
•Don’t be Afraid to Walk
•Fee Proposal Template
•Sanity Checks
Tool: Revenue vs. Profit (Client Evaluation)
![Page 34: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/34.jpg)
***Tool: Revenue vs. Profit (Client Evaluation)***
COMPENSATIONCOMPENSATION77
![Page 35: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/35.jpg)
***Tool: Revenue vs. Profit (Client Evaluation)***
COMPENSATIONCOMPENSATION77
![Page 36: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/36.jpg)
***Tool: Revenue vs. Profit (Client Evaluation)***
COMPENSATIONCOMPENSATION77
![Page 37: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/37.jpg)
Negotiate Clear and Fair Agreements:Risk Should be Fairly Proportioned to Each Party
CONTRACTSCONTRACTS88
•Standard Templates
•Insurable?
•Standard of Care
Tool: Red Flag Word Search
![Page 38: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/38.jpg)
CONTRACTSCONTRACTS88
•Best
•Certify
•Guarantee
•Insure
•Warrantee
***Tool: Red Flag Word Search***
•Total
•All
•Approve
•Complete
•Every
•Indemnify
•Liquidated Damages
•Ensure
•Full
•Defend
![Page 39: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/39.jpg)
***Tool: Red Flag Word Search***
CONTRACTSCONTRACTS88
![Page 40: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/40.jpg)
Produce Quality Construction Documents
CONSTRUCTION DOCUMENTSCONSTRUCTION DOCUMENTS99
•QA/QC Procedures
•Quality Management Plan
•Guidelines / Codes
Tool: A Guideline Addressing Coordination and Completeness of Structural Construction Documents
![Page 41: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/41.jpg)
CONSTRUCTION DOCUMENTSCONSTRUCTION DOCUMENTS99
•CASE Document
•Guide for new Engineers
•Searchable, Electronic
Document
•Test Questions
***Tool: A Guideline Addressing Coordination
and Completeness of Structural Construction
Documents ***
![Page 42: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/42.jpg)
Provide Services to Complete the Risk Management Process
CONSTRUCTION PHASE SERVICESCONSTRUCTION PHASE SERVICES1010
•Provide Timely Responses
•Establish Good Relationships
•Keep Good Records
•Lessons Learned
Tool: Site Visit Cards
![Page 43: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/43.jpg)
CONSTRUCTION PHASE SERVICESCONSTRUCTION PHASE SERVICES1010
***Tool: Site Visit Cards***
•Prior to the Site Visit – What to Do
•What to Take
•During the Site Visit – What to Observe
•After the Site Visit – What to Do
![Page 44: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/44.jpg)
CONSTRUCTION PHASE SERVICESCONSTRUCTION PHASE SERVICES1010
***Tool: Site Visit Cards***
![Page 45: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/45.jpg)
CONSTRUCTION PHASE SERVICESCONSTRUCTION PHASE SERVICES1010
***Tool: Site Visit Cards***
•General Guidance and Rules of Thumb
•Composite Slab on Metal Deck
•Reinforced Concrete Flat Slabs
•Concrete Spread and Wall Footings
•Reinforced Concrete Masonry Unit Walls
•Structural Steel – General Framing
•Wood Framing – Sheer Walls
![Page 46: 1. SSFM International, Inc. Project Management, Planning & Engineering Hawaii, Pacific Islands & Asia Corey Matsuoka, P.E., PMP, LEED AP Civil Engineer.](https://reader036.fdocuments.net/reader036/viewer/2022081516/56649d8b5503460f94a72c3d/html5/thumbnails/46.jpg)
Questions?Questions?
•Corey Matsuoka, P.E., PMP, LEED AP SSFM International, Inc. (808) 531-1308 [email protected]