1 S ystems Analysis Laboratory Helsinki University of Technology Opinions-Online Platform for Global...
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Opinions-Online
Platform for Global Participation, Voting, Surveys and Group Decisions
http://www.opinions-online.com
Design: Raimo P. HämäläinenProgramming: Reijo Kalenius
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Surveys on the web
• Fast, easy and cheap
• Hyperlinks to background information
• Easy access to results
• Results can be analyzed on-line
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Creating a new session
• Browser-based generation of new sessions
• Fast and simple
• Templates available
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Possible questions
• Survey section
• Best/worst
• Ranking
• Rating
• Approval
• Written comments
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Survey section
• Multiple single choice questions
• Unrestricted number of alternatives
• Also used to select user groups in results
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Choose best/worst
• Participant chooses the best/worst of the alternatives
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Ranking
• Participant ranks all or some of the best alternatives
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Multiattribute rating
• Numerical values for different attributes
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Approval voting
• The user is asked to pick the alternatives that he/she can approve
• Often better than a simple “choose best” question when trying to reach a consensus
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Comments
• Participant can write anonymous comments
• The comments can be accessed by opening the link on the results page
• Gathering comments that are visible only to the session’s administrator is also possible
• You can write a message that is placed before the comment field
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Open sessions
• Unrestricted participation
• Risk for multiple submissions by one user
• The questionnaire can be located on your own homepages, where you can also have links to results, homepages for different candidates and alternatives, etc. You can also edit the questionnaire if you wish.
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Sessions with access restrictions
• By: Registration, domain, e-mail list
• The participants have a username and password
• The system sends passwords by email if an email-address list is specified
• Users previous submission is replaced by the newest one -> Opinion barometer
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Viewing the results
• In real-time
• In selected user groups
• Public or restricted access
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Examples of use
• Course evaluation (universities,schools,seminars)
• Customer satisfaction survey
• Gathering marketing opinions
• Teledemocracy - citizens’ participation
• Organisation’s internal surveys
• Website feedback forms
• Etc, etc.
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S ystemsAnalysis LaboratoryHelsinki University of Technology
Reference applications
• Course evaluation http://www.hut.fi/Yksikot/SAL/webopetus.html
• @2000+ Tv-program http://www.yle.fi/2000+
• HITA members survey http://www.hetky.fi