1 S S Indiana Online Testing Spring 2015 Site Readiness Training Webinar Training Sessions: Calls...

1

S

Indiana Online Testing Spring 2015

Site Readiness Training

Webinar Training Sessions: Calls will be operator assisted. Submit questions through the chat window.

Conference Call information – Provided in webinar confirmation email.

Session Agenda

Introductions and Welcome

CTB & IDOE Contacts

Support Packet Capture

Milestones - Timeline Training Calendar

Release Dates & Checkpoints

Testing Calendar

Checkpoint 2 Process Tasks

Checkpoint Process

Contacts

Test Delivery Client (TDC)

Common Terminology

RTS Checkpoint Indicators

Resources

TDC Log File Review

Preparation for Online Testing

Statewide Readiness Test (SRT)

Support

Roles and Responsibilities

2

RTS Panels

Session Goals

Introductions and Welcome

• Michele Walker, Director, Office of Student Assessment• Sholonda Trice, Assistant Director• Benjamin Kemp, Assessment Specialist

Indiana Department of Education

• Kristine Nickerson, Senior Program Manager• Cece Robinson, Program Manager• John Miller, Online Implementation Manager• Patricia Kinison, Indiana Customer Care Lead

CTB/McGraw-Hill

3

Session GoalsSession Goals Session Goals

Slide 4

Session Goals

Test Delivery Client (TDC) Installation

Support and Troubleshooting

Statewide Readiness Test

5

ISTEP+ and IREAD-3 Online in Spring 2015

ISTEP+ Part 1 (Applied Skills: ELA & SS)ISTEP+ Part 2 (Multiple-Choice and Technology-Enhanced items)IREAD-3 Spring and Summer

Spring 2015 Online Test Administrations

6

Checkpoint 2 Step 2 in the readiness assessment process. Load testing client and participate in Statewide Readiness Test.

Statewide Readiness Test (SRT)

A test to simulate student testing traffic. This test provides an opportunity to confirm readiness at the local level, the CTB servers and the ISP/route between the two.

CTB Secure Testing App The new version of the Test Delivery Client (TDC), which is the locally installed software application used by students to take online tests.

Common Terminology

7

Milestones DatesCheckpoint 1 - RTSRegistration and Technology Survey (RTS) Checkpoint 1 Window

November 5 – December 12

Checkpoint 2 - TDCTest Delivery Client (TDC) Install Statewide Readiness TestCheckpoint 2 Window

December 15 – January 26

Test Delivery Client Software ReleaseWindows, Mac, ChromebookiPadAndroid and Linux

December 15January (TBD)January 30

TrainingSite Readiness Training Webinars (2 hrs.)(TDC install and Statewide Readiness Test)

December 2 (2) - 9:00 a.m. & 1:00 p.m. ESTDecember 3 (2) - 9:00 a.m. & 1:00 p.m. ESTDecember 9 (2) - 9:00 a.m. & 3:00 p.m. EST

Statewide Readiness Test Test Tickets Available via ISOFTStatewide Readiness Test

January 3January 13 10:00-11:00 a.m. EST** Alternate date in case of weather: January 20

Checkpoint Milestones

8

Test Administration Milestones Dates

ISTEP+ Part 1 (Applied Skills)Opt-In Window Test Sessions Created and AvailablePractice Test WindowOperational Test WindowTest Invalidation or Do Not Score complete by

November 5 – December 12February 16February 17 – March 13March 2 – 13March 13

IREAD-3 SpringOpt-In Window Test Sessions Created and AvailablePractice Test WindowOperational Test WindowTest Invalidation or Do Not Score complete by

November 5 – December 12February 16February 17 – March 18March 16 – 18March 18

ISTEP+ Part 2 (Multiple-Choice/Technology-Enhanced)Practice Test Sessions Created and AvailableOperational Test Sessions Created and AvailablePractice Test WindowOperational TestTest Invalidation or Do Not Score complete by

March 23April 6March 23 – May 15April 27 – May 15May 15

Spring 2015 Online Milestones

• Program Kick-off and RTS Training

• RTS Data Entry

• Initial Site Readiness Status Report

Checkpoint 1 Registration and Technology Survey

• Site Readiness Training

• TDC Installation

• Statewide Readiness Test

• Site Support and Troubleshooting

• Technology Site Readiness

Checkpoint 2

Install Software Statewide Readiness Test

• TAS Training

• TAS Site Access

• Test Assignments

• Practice Testing

• Final Workstation Checks

• Operational Test Ready

Checkpoint 3Final Workstation Check

9

Checkpoint Process

Ends Dec. 12 FutureBegins Dec. 2

10

Checkpoint 2 Roles and Responsibilities

Review Test Delivery Client

Installation Guide and Checklists

Install TDC / Confirm

Installation

Monitor and Report on SRT

Experience

Review SRT Results with

Test Coordinator –

Compile Feedback to

CTB

RTS - Checkpoint 2

Readiness Panel Signoff

Understand Statewide

Readiness Test and Plan for

the Event

Team with Technology

Coordinator to Administer the

SRT

Monitor and Report on SRT

Experience

Review SRT Results with

Tech Coordinator –

Compile Feedback to

CTB

RTS – Confirm 100% Online

Testing - All grades should be

checked in RTS

Test Coordinator

Technology Coordinator

Checkpoint 2

11

Test Delivery Client (TDC)

Test Delivery Client (TDC) Application

• Student testing software• Lock-down browser• Online Tools/Accommodations

New TDC for 2015

New 2015 TDC – CTB Secure Testing App• Ancillary Software No Longer Required

(Java, Flash and Air)

• No Content Prepositioning

• No Custom Installation Option Needed – MSI Package for Network Installation Available

• Newly Supported Devices Include Chromebooks and Androids

• Please Wait Message/Functionality Changed

Tech Prep – All Elements

Technology Preparation for Online testing

Network Prep

Workstation Prep

Install the Test Delivery Client

Workstation Installation Check

Mobile Device App Setup

Slide 13

14


Network Prep

Workstation Prep




15

Network Prep

Web Content FilteringProxy Servers

Prioritize and/or allow both HTTP and HTTPS traffic for *.ctb.com

Text to Speech setup: Allow/do not block *.readspeaker.com

Do not cache dynamic pages

Do not block MP3 files – Used for Text to Speech (TTS)

Exclude *.ctb.com from content filtering

Wireless use is okay – do not overload WAPs

Ports 80 and 443 must be open

Internet upload and download speeds must be sufficient to support usable testing devices (20 kbps per device) and normal school traffic.

High speed DSL, cable or fiber recommended. T1 Acceptable

Bandwidth

Firewall

LAN


Network Prep

Workstation Prep


Workstation Installation

Check


Tech Prep – Workstation Prep

Slide 16

Standard Install

• Required:• Uninstall 2014

Software (TDC) (content files will be removed automatically)

Custom Install

• Required:• Delete shortcut

from all desktops

Workstation Prep – 2013 CleanupWorkstation Prep - 2014 Cleanup

Slide 17

Workstation Prep – 2013 Cleanup

Standard Install

• Required: Uninstall 2014 Software (TDC) (removes content, too)

PC Option

Workstation Prep - 2014 Cleanup

From Desktop, Click Start,

All Programs, Locate CTB Folder, Choose Uninstall,

Follow Prompts

Slide 18

Workstation Prep – 2013 Cleanup

Custom Install

Workstation Prep - 2014 Cleanup

• Required: Delete Desktop Shortcuts from All Workstations

Delete the old TDC shortcut from all workstations so that students do not launch the wrong software application.

Slide 19

20

Workstation Prep – Minimum TDC Requirements

Type OS Hardware Screen Size/Resolution

Windows Windows 7Windows 8, 8.1

1.3 GHz Processor1 GB RAM, 2 GB Recommended

1 GB Disk Space Available

Screen – “10-inch class”Resolution - 1024 x 768

MAC OS XLion 10.7 (Intel)

Mountain Lion 10.8 (Intel)Mavericks 10.9 (Intel)

1.3 GHz Processor1 GB RAM, 2 GB Recommended

1 GB Disk Space AvailableScreen – “10-inch class”Resolution - 1024 x 768

Linux Fedora (Red Hat) 16Ubuntu 12

1.3 GHz Processor2GB RAM, 4 GB Recommended

1 GB Disk Space AvailableScreen – “10-inch class”Resolution - 1024 x 768

iOSiOS 6iOS 7iOS 8

iPad 2+


*No iPad miniGuided access must be on /

Assistive Touch must be off

AndroidVersion 4

(Ice Cream Sandwich)(Jelly Bean)

(Kit Kat)1GB RAM


Device must be configured to use single app mode

Chromebook Chrome OS 30+ Screen – “10-inch class”Resolution - 1024 x 768

Thin Client Configurations NComputing (Windows 7, Windows 8) (Same as Windows) Screen – “10-inch class”

Resolution - 1024 x 768

Workstation Prep – TDC Installation

The following conditions must be met on each workstation:

The TDC must be installed, and the TDC executable must be runnable by the user account logged into the workstation during testing.

The logged in user must have write access to the TDC installation directory so that the TDC Log File can be updated.

Administration permissions may be required to install the TDC software. This condition is locally driven.

MP3 Player must be tested and working in order for students to receive Text-to-Speech accommodations.


Network Prep

Workstation Prep



Check


Slide 22

Install the TDC- Standard Install

Installation for Windows, Mac, and Linux:

Operating System Platform Live Links

WINDOWS 7, 8 and 8.1 http://oas.ctb.com/downloadfiles/xxxx (to come)

MAC 10.7, 10.8, and 10.9 (Intel) http://oas.ctb.com/downloadfiles/xxxx (to come)

LINUX Fedora 16+ and Ubuntu 12+ http://oas.ctb.com/downloadfiles/xxxx (to come)

1. Access and Download the Install file (.exe or .msi file extensions)

2. Launch and Click Run

3. Follow Prompts


Slide 23

http://oas.ctb.com/downloadfiles/InstallOAS_ISTEP.bin




Install the TDC – Standard 4 Elements

Slide 24

Simplified Installation Process

Step 1: Start Installation

Step 2: Accept Terms and Click Next


Slide 25


Step 3: Accept default path and click Next.

Step 4: Click Install to begin Installation.


Slide 26


Step 5: Click Finish to complete Installation.

Install the TDC -Standard Configure

Configure - Proxy Properties (if applicable at site)

Install the CTB Secure Testing App

Slide 27

Navigate to App.Properties file location.

Open file, add entries and save

Test Content

What about the content?• Content prepositioning is no longer required.

• When a student logs in to a test, the test framework (encrypted XML file) is downloaded to the student workstation.

• The content is cached on the local workstation for the next student who takes the same test (cached content is encrypted).

• Test framework XML file contains only text for test instructions and questions; images are downloaded as needed

• Same test start-up time as before


Network Prep

Workstation Prep



Check


Tech Prep- Workstation System Check

Slide 29

System Check – Launch and LoginSystem Check - Launch TDC and Login

Verify setup on a few workstations.

Launch Test Delivery Client software.

Login using Guest for Username, Password, and Test Access Code. Two questions are available to the Guest user account for verifying installation.

If the application launches and you are able to login as Guest and

view two questions, then the installation has been verified.

Slide 30


Network Prep

Workstation Prep




Tech Prep – iPad Setup

Hardware

iPad2 or newer; No iPad mini

Android with 1GB of memory

Chromebook

iPad Setup Minimum RequirementsMobile Device Setup - Requirements

Slide 32

iPad Setup – Test Delivery Client InstallMobile Device Setup – Installation

Launch App Store for • Apple• Android or• Chrome

Locating TDC• Search in Education

apps • Name – CTB Secure

Testing App

Download (free)

Step 1 - Download CTB Secure Testing App (TDC) from Apple Store

Launch the CTB Secure Testing App.

iPad: Launch Guided Access and enter the Passcode.

Android: Configure the device to use Single App Mode.

Verify the Installation:• Login using Guest for the

Username, Password, and Test Access Code.

• Two test questions will be available to verify installation.

Step 3 – Launch TDC and Verify the Installation

Download and Install Client app

App Access Code• An access code will be

provided to all testing contacts via a memo prior to release of CTB Secure Testing App software apps. You only need to enter the access code one time.

Step 2 - Install TDC App

iPad Setup – Guided AccessiPad Setup - Guided Access

Use Guided Access:

(per Apple)

Guided Access limits iPad [use] to a single app, and lets you control which app features are available.

Disable the iPad hardware buttons.

Guided Access Information (from Apple iPad® user guide)http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

Slide 34

http://manuals.info.apple.com/MANUALS/1000/MA1595/en_US/ipad_user_guide.pdf

Proxy Server Considerations:

iPad Setup – Proxy Server Considerations

Sites with Proxy Server(s): The TDC makes HTTPS requests.

There is a difference between a HTTP proxy and a HTTPS proxy.

Apple only allows manual setting and configuration for a HTTP connection in iPad, no HTTPS.

Since it is only possible to define a HTTP proxy server, these credentials are not being used for HTTPS connection requests. Subsequently, whenever the TDC app fires an HTTPS request, it will be blocked by the Proxy Server. Option to Resolve: If the app will be used on a network that has a Proxy Server, add the following URLs in the list of exceptions so that the Proxy Server will not request authentication for those URLs. The URLs are:

https://*.ctb.com/https://*.readspeaker.com/

Slide 35

iPad Setup – Proxy Server Considerations

# Verification Step Checked

1 The ISTEP+ Online system will support the use of “10” class full size” iPads® (version 2 or newer) for the Spring 2015 testing. All iPads® planned for use with the ISTEP+ testing must fit these criteria.

2 All iPads® planned for use with the ISTEP+ Part 2 (Multiple-Choice) test administration must have iOS6.x or newer installed.

3 Students must have had prior experience using an iPad® in the classroom before taking the ISTEP+ Part 2 (Multiple-Choice) test on an iPad®.

4 iPad® sites will be required to participate in a Site Readiness Test.

5 Superintendents will be required to sign assurances (this form) that the needed group policy requirements, including “Guided Access,” are implemented by local technology staff in order to maintain test security.

Corporation Name and ID#: ___________________________________________________________

School Name and ID#: _______________________________________________________________

Signature: ____________________________________ Date: _______________________________

Printed name: _________________________________ Email: ______________________________

Role: ________________________________________ Telephone: __________________________

Comments: ________________________________________________________________________

Please fax this signed form to the CTB Indiana Help Desk fax #: 800.282.0266. This information will be collected from participating corporations/schools and provided to the Indiana Department of Education.

We understand the requirements for iPad® use for the ISTEP+ Part 2 (Multiple-Choice) test administration. I will configure all iPads® that will be used for student testing such that:

Copyright © 2014 by CTB/McGraw-Hill LLC

iPad Setup - Use Affirmation Checklist

Slide 36

iPad Setup – Use Affirmation Checklist

Positive Testing ExperienceFor a Positive Testing Experience

For a Positive Testing

Experience…

Anti-virus software full scans and updates

scheduled after testing hours

Screen savers/power management set to a

longer timeout

Restrict intensive bandwidth use during testing (VoIP, Payroll,

Drop box)

Laptop protocol – Use AC power, wired access,

wireless check

Allow *.CTB

Verify few workstations prior to testing

Restore software (Deep Freeze, etc.) configured to

retain test data after reboot

Text To Speech –Volume on and MP3 files allowed.

All other applications closed on testing machines during

the test

Statewide Readiness Test ElementsStatewide Readiness Test

Slide 38

About the Test

Test Activities

Testing and Support

About the Test Goal

Secure File Location/ISOFT

Goals

• Exercise online testing workstations concurrently to confirm network capacity and readiness at schools, readiness of CTB servers, and to confirm the link between schools and CTB.

Statewide Readiness Test Date/Time:

• January 13, 2015, 10:00 a.m. - 11:00 a.m. Eastern / (Alternate Date – January 20, 2015 at the same time )

Logins and Test Access:• 1,020 simulated student profiles per school. Not required to use all 1,020 test tickets.• Credentials are not case sensitive.• Student Login ID consists of School ID, the word “Student”, and a sequential number from 0001 to 1020

• Example: 4145student0001• Test Ticket documents can be accessed using your Single Sign-On account credentials. Download from the Secure

File Sharing (ISOFT)• Password – common to all users – test• Test Access Code is specific to the school- The access code for each school will be the School ID and the word

“test”• Example 4145test

Statewide Readiness Test – About the Test

Slide 39

Content:

• Items from Experience College- and Career-Ready Assessment website.• Each group of access codes includes 1 code for Screen Reader access (10th ticket).

Timeframe:

• Approximately 45 minutes concurrently to confirm readiness at sites • Test in progress and test taker engaged for at least 30 minutes

Basic Troubleshooting:

• Connectivity, workstation setup, and capacity. Make note of all issues experienced.

Statewide Readiness Test Participants:

• Parent volunteers, teachers or students (no need to use all 1020 simulated profiles)• Recommend to not ask 3rd grade students to participate• If 3rd grade students will be asked to participate, provide an opportunity to review the Experience College- and Career-Ready Assessment website.• Statewide Readiness Test answers will not be scored.

Support Documents:

• Located on www.CTB.com/istep.

About the Test time frameStatewide Readiness Test – About the Test

Slide 40

http://www.ctb.com/istep

41

Statewide Readiness Test – iPad and Linux

iPad and Linux Platforms

• The iPad and Linux platforms will not be ready in time for the SRT on 1/13/2015. Sites with iPads or Linux devices will conduct a separate site readiness test on a date to be announced following the SRT. Sites that have only iPads or Linux will only participate in the later iPad and Linux site readiness test. Sites that have a mix of iPads and Linux devices and also have PCs, Macs, or Chromebooks should participate in the SRT with the PCs, Macs, and Chromebooks and also participate in the later site readiness test with their iPads or Linux devices.

What should you do?

• Download the iPad Secure Testing App when it becomes available.• Update the iPad app prior to the iPad/Linux Site Readiness Test (date to be announced).• Download the Linux Secure Testing App when it becomes available.• Participate in the iPad/Linux Site Readiness Test (date to be announced).

CTB

Provide SRT Tickets with login ID, password and Test Access Code (TAC)

Create SRT sessions

Provide TDC software

Monitor SRT testing progress and status

Provide troubleshooting and support during and following the SRT

Follow-up with corps and schools after SRT

Statewide Readiness Test – Activities

Slide 42

Statewide Readiness Test - Activities

Before Test Day Plan/schedule the Statewide Readiness Test.

Install TDC software and Setup network.

Select test takers: parent volunteers, teachers or students

Access test tickets containing SRT login IDs, password and test access code (TAC) from ISOFT and print

(PDF)Involve Technology and Test Coordinators in the

planning phasePrint trouble-shooting support document and

provide to test coordinators and staff members involved with SRT

Plan for protocol/phone tree in the event issues occur during the SRT

Statewide Readiness Test – Before Test Day

Slide 43

Statewide Readiness Test – Before Test Day

On Test Day Provide test takers with SRT test ticket

Administer SRT

Technology and Test Coordinators monitor testing process and record issues

Implement protocol/ phone tree if a site experiences issues on test day

Provide local basic troubleshooting

Monitor www.ctb.com/istep for updates

Statewide Readiness Test – On Test Day

Slide 44

Statewide Readiness Test – On Test Day

http://www.ctb.com/istep

After the Test

Report SRT issues to CTB

Work with CTB Support team to resolve issues

RTS Application – Mark successful completion of Checkpoint 2

Statewide Readiness Test – After Test Day

Slide 45

Statewide Readiness Test – Support Documents


Directions/Instructions:Access from ISOFT (Secure File Sharing) via Single Sign-On (SSO) account credentials

Slide 46

Statewide Readiness Test – Support Documents

Statewide Readiness Test – Support Documents Statewide Readiness Test – Support Documents

Slide 47


Statewide Readiness Test Tickets:Access from ISOFT (Secure File Sharing) via Single Sign-On (SSO) account credentials

Statewide Readiness Test – Support DocumentsStatewide Readiness Test – Support Documents

Slide 48


Statewide Readiness Test Basic Troubleshooting Guide:Access from ISOFT (Secure File Sharing) via Single Sign-On (SSO) account credentials

Phone Support

Site Visits

Support Documentation

TDC Log File Review

Webinar Troubleshooting

Wireshark Capture

Technical Support Plan

Technical Support

Slide 49

TDC Log File ReviewTDC Log File Review

Slide 50

[install location]\Program Files (x86)\McGraw-Hill Education\CTB Secure Testing App\

Navigate to TDC log file location.

Be sure to use .pcap file type when saving the

capture.

Wireshark capture files are large. CTB will provide a Dropbox

location to load files.

Wireshark Install Wireshark

Packet captures are required during SRT to

capture evidence of any problems at the time

they occur.

http://www.wireshark.org/download.html



WiresharkWireshark Install Wireshark

Step 3 – Begin monitoring capture. Click column names to sort.

Step 1 - Download and Install Wireshark.http://www.wireshark.org/download.html Step 2 - Choose an interface to capture.



WiresharkWireshark Install Wireshark

Step 4 - Launch the TDC. Take tests using the Test Client. Close the TDC.

Step 5 - Exit wireshark.Save Capture file before exiting (click Save).

Step 6 - Leave the default file type as wireshark (.pcap). Enter a file name and Save.

CTB will provide dropbox location and credentials to upload file.

Administration Policies and Procedures Assistance (IDOE)

Indiana Department of Education

[email protected]

http://www.doe.in.gov/assessment

Phone: 317-232-9050

Toll Free: 888-544-7837

Fax: 317-233-2196

Slide 54

Support and ResourcesSupport and Resources

Complete Feedback Form

TDC Software available December 15

SRT Test Tickets and support documentation – available January 3

CTB staff resources are available to support installation and troubleshooting

Complete RTS “Readiness Progress” entry for Checkpoint 2 by January 26

Next Steps/Takeaways

Slide 55

Next Steps and Take Away

Questions?

Slide 56

Wrap Up

1 S S Indiana Online Testing Spring 2015 Site Readiness Training Webinar Training Sessions: Calls...

Documents

Transcript of 1 S S Indiana Online Testing Spring 2015 Site Readiness Training Webinar Training Sessions: Calls...