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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

CyberslackingIntroduction

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

What is cyberslacking? a/k/a cyberloafing

• A way of alleviating boredom… • How employees catch up on personal business • Using work internet access for personal

reasons

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

Who is cyberslacking?

• 64% of employees say they use the Internet…

• 41% admit to personal surfing – over 3 hours a week!

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

Lost productivity statistics

• 30-40% of lost productivity is cyberslacking• Based on the total Internet access at work -

30 to 40% is non-work related • Average worker spends 21 hours/week online

@ the office - but only 9.5 hours at home

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

Lost productivity statistics

• 60% of all online purchases are made during working hours!

• 70% of ALL Internet porn traffic occurs during the 9-5 work day!

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

What are cyberslackers doing?

• Facebook, MySpace, Twitter• Youtube• Chat• Personal Email• Shopping…

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

Other issues to consider

• 60% of Security breaches are “inside jobs”• Sexual harassment from inappropriate Email• Misuse of Email or Internet connections• Confidential information being sent by

unsecured Email

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

What does cyberslacking costthe agency?

15 minutes of cyberslacking per day costs $$$

Cyberslacking Calculator

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

One agency’s example… 7 days of hits

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

A 30 day survey…in stealth mode

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

Combating Cyberslacking

• Implement a company policy• Monitor and manage the “risk”• Invest Management time• Hardware & software controls

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

Questions?

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Richard V. Tucker, CIC

Applied Systems Users Group of Central New Jersey

Cyberslacking

CyberslackingPanel Discussion