1 Putting Community in Government. Our History: 2.
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Transcript of 1 Putting Community in Government. Our History: 2.
1
The City of Virginia Beach Office of Volunteer Resources
Putting Community in Government
Our History:
2
In 1977,City Council
created the Volunteer
Council
Its mission was to help
City agencies enhance basic
services
Keeping track of volunteers was done
manually, with no strategic plan, and no
way of tracking outcomes
3
Volunteer Council 1977-2004
The Office of Volunteer
Resources
4
The Office of Volunteer Resources
Today…
5
Organizational Chart
City Council
Office of Volunteer Resources
Volunteers
Director
City Manager
Volunteer Resource Management
Leadership Team
Volunteer Resource Managers
Deputy City Managers
6
Recruitment & Application
Screening
Interviewing
Placement
Agreement Form
Orientation
TrainingPerformance Feedback
Recognition
Retention
Opportunities
Completion of Service
Exit InterviewVolunteer Life Cycle
Information
Communication
7
Recognition at its Finest
8
The Virginia Beach Rotary Club’s Outstanding Volunteer of the Year Award
The Cape Henry Rotary Club’s Safety Volunteer of the Year Award
Volunteer Resource Manager of the Year
Award Debra Elam Award Winners: Group9
Debra Elam Award Winner: Individual
2011 – 2012Awardees
Technology:
10
Volgistics is accessible anywhere, anytime.
Volunteer Data Base
“SAM”
“Volunteer Works”
Technology
11
2011 Fiscal Year Achievements
More than 20,000 volunteers+
Almost 1.5 million volunteer hours=
Total value: $19, 162, 199
12
Storytelling• Volunteer/VRM
Interviews, Photos, & Videos
Social Networking• City Webpage• Facebook • YouTube, Twitter, etc
Recruitment & RetentionOf BOTH Volunteers and VRMS
Listen, Understand, Appreciate!
Everyone Has A Story
To Tell!
Show you Care!
Technology Continued
13
The Future:
14
The Office of Volunteer Resources: Moving Forward and Thinking Outside the Box…
15
Neighbors Helping
Neighbors
The OVR Reading Program
Sister City - Miyazaki City, JapanGlobal Volunteerism
Volgistics Outcome Reporting
Questions?
16