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Transcript of 1 Probing, Learning, Improving and Leading a Nation Avner Halevy, University of Haifa Department of...
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Probing, Learning, Improving and Leading a Nation
Avner Halevy, University of Haifa
Department of Statistics
The Postgraduate Program in Quality
July 10, 2007
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Probing, Learning, Improving and Leading a Nation
Before the debriefing
comes the briefing
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Probing, Learning, Improving and Leading a Nation
And then the execution
of the briefed plan
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Probing, Learning, Improving and Leading a Nation
Debriefing is the
foundation stone
of organizational learning
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Probing, Learning, Improving and Leading a Nation
A correct, successful and effective
execution must strictly abide by
certain rules and principles
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Probing, Learning, Improving and Leading a Nation
Such as: fear-free, totally
honest, open discussions;
complete mutual trust
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Probing, Learning, Improving and Leading a Nation
Listening, fact finding,
analyzing, reaching conclusions,
implementing
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Probing, Learning, Improving and Leading a Nation
Participants must not blame,
reprimand or sanction their
team mates
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Probing, Learning, Improving and Leading a Nation
Lessons learned must be
disseminated in the
organizational bloodstream
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Probing, Learning, Improving and Leading a Nation
When an organization
embarks on an
important program
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Probing, Learning, Improving and Leading a Nation
which does not go too well,
debriefing and learning are
in order.
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Probing, Learning, Improving and Leading a Nation
This will result in
a thorough
improvement process.
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Probing, Learning, Improving and Leading a Nation
Imagine an organization that
does not debrief
and learn, but
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Probing, Learning, Improving and Leading a Nation
nominates judges and hires
lawyers to investigate, prosecute
and punish the ones
who will be found guilty
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Probing, Learning, Improving and Leading a Nation
Farewell fear-free, open,
courageous reporting and
honest discussions.
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Probing, Learning, Improving and Leading a Nation
Welcome suspicious,
protective, concealing and
safeguarding attitude
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Probing, Learning, Improving and Leading a Nation
A state
is an organization too
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Probing, Learning, Improving and Leading a Nation
When a state embarks on
a risky adventure and events
do not proceed too well
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Probing, Learning, Improving and Leading a Nation
Debriefing and learning
are in order
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Probing, Learning, Improving and Leading a Nation
executed by all the persons
concerned and involved with
the program in question
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Probing, Learning, Improving and Leading a Nation
and ending with a well
thought-out and planned
improvement program.
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Probing, Learning, Improving and Leading a Nation
But if an investigating or
judicial committee is
nominated instead
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Probing, Learning, Improving and Leading a Nation
It is goodbye to learning,
goodbye to any chance
of improving ,
hello to witch-hunting
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Probing, Learning, Improving and Leading a Nation
Lawyers must not replace a
true, pure, learning process .
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Probing, Learning, Improving and Leading a Nation
(even if they edit national
newspapers or present
popular talk shows )
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Probing, Learning, Improving and Leading a Nation
Because if they do, the daily
conduct of leaders will be
determined by prospects of
eventual flops.
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Probing, Learning, Improving and Leading a Nation
You must dare if you want to
succeed. But…
When you dare, be prepared
for occasional setbacks.
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Probing, Learning, Improving and Leading a Nation
If the public is lurking behind,
waiting for you to fail and
launch judicial committees at
you, don’t dare to dare.
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Probing, Learning, Improving and Leading a Nation
Behavior will be defensive,
self-protective and leaders
will lead a risk-less,
chance-less nation.