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Preview of the self service airport

Redesign Passenger Process (RPP)

Club of Amsterdam, 1 Maart 2006

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Content

What is realized already Privium Program

Staff access

Automated border for new electronic

passports

The future of Schiphol airport Redesign Passenger Process (RPP)

The vision for 2010

Blueprint & design

Questions

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The “PRIVIUM” program

Privium border

• Frequent Flyer Program– Almost 30.000 members,– Front parking, fast check-in and fast border– New features in the near future

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The “PRIVIUM” border

• Automated Border control– Never a queue, easy to realize next installation,– Membership and valid passport open 1st door,– Border police system and iris-match the 2nd

door,– Left and right iris pattern on contact chip,– 600.000 border crossing last year and

increasing,– Average passing time 12 seconds,– Rejection rate less then 1.5%.

Privium border

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Schiphol staff badge

• Staff on Schiphol airport– Almost 72.000 staff badges exchanged,– About 45.000 with biometric template.

Staff access

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• Staff access control solution– Improved accuracy verification, less security FTE,– Authorization open 1st door,– Authenticate card, data, eye– Iris and weight verification open 2nd door,– Iris pattern on contact less chip, – 1100 access points, 10% with biometrics,– 150.000 accesses per day, 40% with biometrics,– Average time approx. 8 seconds,– Rejection rate less then 1%.

Staff access point

Staff access

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User perspective

• Choose biometric– Stability means long validity– Contact less hygiene and quick– Pattern (finger, iris)– Geometry (face, hand)

• “I4V” concept– One user action, all checks– Open gates within sight– Less time in case of fall-back– Smart indication and controls

Closed environment

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Respect for privacy

• Verification to a token – No storage of template in databases or systems

• Only conscious capture possible– No long distance or unconscious recognition

• Protected against identity theft– No skimming possibility,– Encrypted storage of data on the token,– Encrypted communication to authentic systems,– Use of non hackable private keys (no public part).

Closed environment

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• 1st test = 200 airport personnel– ID-1 card with 2 fingerprint images,– Two step read-procedure (visual -> chip),– 4 months test.

• 2nd test = 500 KLM-pilots– Both ID-1 and ID-3 passports ,– Including Schengen authorisation,– Chip reading inside the man-trap,– 18 months test.

Our common use test-projects

ICAO compliant

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Data Structure

Privium card Staff badge E-Passport

Inside the cards

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Based on knowledge and experience,

Schiphol airport continues to develop

high-end security automated airport

processes…..

…. the program is called

Redesign Passenger Process

The Future

RPP ©2005

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Vision Passenger process 2007 - 2010

RPP ©2005

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FRONTDOOR = Passage in departure hall

Location of the passages

BACKDOOR = To boardingarea

ON COURSE

RPP ©2005

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Impression of the Frontdoor VH1

RPP ©2005

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Impression of the Backdoor

RPP ©2005

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Thanks for your time and attention.

Marcel van BeekAmsterdam Airport SchipholProgram manager passenger procesPhone: 0031-206013502Mail: Beek_M1@Schiphol.nl