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Monitor and evaluate Monitor and evaluate workforce trends workforce trends

Workforce PlanningWorkforce Planning

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Measuring organisational Measuring organisational climateclimate

Organisational climate surveys may Organisational climate surveys may include:include:

Employee opinion surveysEmployee opinion surveys Employee satisfaction surveysEmployee satisfaction surveys Systems for checking how staff Systems for checking how staff

perceive the organisation and its perceive the organisation and its functioningfunctioning

Eg exit interviewsEg exit interviews

Can you think of others? Can you think of others?

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Developing surveysDeveloping surveys

A google search will turn up many A google search will turn up many firms willing to sell you surveys- firms willing to sell you surveys- these will be expensive and need to these will be expensive and need to serve your own organisational serve your own organisational needs. needs.

You need to develop skills in writing You need to develop skills in writing and designing surveys, testing and designing surveys, testing them and have an efficient method them and have an efficient method of distribution and collection of of distribution and collection of data.data.

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Survey development softwareSurvey development software

Try using an instrument such as Try using an instrument such as survey monkey survey monkey http://www.surveymonkey.comhttp://www.surveymonkey.com

Allows you to create a survey and Allows you to create a survey and monitor resultsmonitor results

QUIA has a one month free trial – QUIA has a one month free trial – you can design your survey and you can design your survey and email it around and collect your email it around and collect your results and some analysis on this results and some analysis on this site. Try it out.site. Try it out.

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Employee opinion surveysEmployee opinion surveys

Other websites where you found Other websites where you found samples/example questionssamples/example questions

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http://www.eowa.gov.au/Develohttp://www.eowa.gov.au/Developing_a_Workplace_Program/Sixping_a_Workplace_Program/Six_Steps_to_a_Workplace_Progra_Steps_to_a_Workplace_Program/Step_2/Employee_Opinion_Sm/Step_2/Employee_Opinion_Survey.aspurvey.asp

This has a range of surveys for This has a range of surveys for employers at different stagesemployers at different stages

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To assist organisations consult To assist organisations consult with their employees, a series of with their employees, a series of three (3) surveys based on the three (3) surveys based on the seven Employment Matters has seven Employment Matters has been developed by Dr Graeme been developed by Dr Graeme Russell and EOWA and are Russell and EOWA and are tiered to the needs of different tiered to the needs of different companies eg those starting companies eg those starting out, those moving forward and out, those moving forward and those leading the way.those leading the way.

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The survey, developed by Dr The survey, developed by Dr Graham Russell from Graham Russell from Macquarie University, has Macquarie University, has been designed to measure been designed to measure the key employment the key employment matters covered by the matters covered by the Equal Opportunity for Equal Opportunity for Women in the Workplace Women in the Workplace Act. Act.

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EOWA has also included a EOWA has also included a guide to conducting and guide to conducting and analysing surveys. The analysing surveys. The following points are from following points are from their website.their website.

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Some of the issues you will need Some of the issues you will need to consider are:to consider are:

                  Ensure that the process you use protects Ensure that the process you use protects the confidentiality of your employees.the confidentiality of your employees.

                  Consider changing the occupational Consider changing the occupational categories included in this survey to those that categories included in this survey to those that are more appropriate to your organisation.are more appropriate to your organisation.

                  Response data should be entered into a Response data should be entered into a recognised spreadsheet (eg., Excel) or recognised spreadsheet (eg., Excel) or statistical program (eg., SPSS).statistical program (eg., SPSS).

                  Produce frequencies for responses to all Produce frequencies for responses to all questions.questions.

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                  Examine whether there are differences in Examine whether there are differences in responses between men and women and other responses between men and women and other groups of interest (eg., younger vs older groups of interest (eg., younger vs older employees). Examining these differences will employees). Examining these differences will provide important insights into where the key provide important insights into where the key issues are in your organisation. For example, an issues are in your organisation. For example, an organisation that is very effective in addressing organisation that is very effective in addressing the seven employment matters would be the seven employment matters would be expected to have few differences between the expected to have few differences between the responses of women and men -- or it might be responses of women and men -- or it might be that differences are confined to a particular area that differences are confined to a particular area (eg., Training and Development).(eg., Training and Development).

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              Additional analyses that you Additional analyses that you could consider doing include: could consider doing include:

It is also worthwhile It is also worthwhile considering doing each of considering doing each of the above analyses the above analyses separately for men and separately for men and women (eg., to see if the women (eg., to see if the gender of the supervisor gender of the supervisor makes a bigger difference if makes a bigger difference if the respondent is female vs the respondent is female vs male).male).

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http://www.comcare.gov.au/__dhttp://www.comcare.gov.au/__data/assets/pdf_file/0012/714/PUata/assets/pdf_file/0012/714/PUB53.pdfB53.pdf has a white paper by Dr Peter has a white paper by Dr Peter Cotton “Using Employee Cotton “Using Employee Opinion Surveys To Improve Opinion Surveys To Improve People Outcomes”People Outcomes”