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Improving Team Performance Improving Team Performance within ESOP’swithin ESOP’s

By Michael Culbertson

Project Engineer, PTTECH

4/21/06

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Considerations for Considerations for Improving Team Performance Improving Team Performance

Cultivate the CultureCultivate the CultureEmployee EmpowermentEmployee EmpowermentRisk TakingRisk TakingCollaborationCollaborationSuccess SharingSuccess SharingBusiness Systems ApproachBusiness Systems Approach

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Improving Team performance by:Improving Team performance by:

Cultivating the Culture Cultivating the Culture

• We have a large percentage of knowledge We have a large percentage of knowledge workers.workers.

• We use “The Seven Habits of Highly We use “The Seven Habits of Highly Effective People” to convey the kind of Effective People” to convey the kind of organization and culture we want to organization and culture we want to preserve.preserve.

• ““Increasing Human Effectiveness” seminar Increasing Human Effectiveness” seminar

• New Employee Survey.New Employee Survey.

• By leadership.By leadership.

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Improving Team performance by:Improving Team performance by:

Employee Empowerment Employee Empowerment

Excellence-By-Objective Excellence-By-Objective • The topics develop the employee, are The topics develop the employee, are

proactive in nature and benefit the proactive in nature and benefit the company by building a better employee. company by building a better employee. It’s classic win-win. It’s classic win-win.

• Employees need ownership of the Employees need ownership of the projects entrusted to them.projects entrusted to them.

• The overall focus is career building for The overall focus is career building for the employee and relationship building the employee and relationship building for the supervisor. for the supervisor.

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Improving Team performance by:Improving Team performance by:

Risk TakingRisk Taking

• Define and minimize the risks.Define and minimize the risks.• The statistics indicate that 90% of new The statistics indicate that 90% of new

products fail in the markets they are products fail in the markets they are intended for.intended for.

• People need permission to fail once in People need permission to fail once in awhile or they will not try new things.awhile or they will not try new things.

• Focus and improve on what they can Focus and improve on what they can do well.do well.

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Improving Team performance by:Improving Team performance by:

CollaborationCollaboration

• Opinions are more easily expressed in a leaner Opinions are more easily expressed in a leaner organization. organization.

• PT Tech collectively meets with all of its employees PT Tech collectively meets with all of its employees every two weeks, via a luncheon, paid for by the every two weeks, via a luncheon, paid for by the company. company.

• Lunch meetings are a time to praise employees Lunch meetings are a time to praise employees that have worked in earnest to achieve desired that have worked in earnest to achieve desired company outcomes, even if they have failed in company outcomes, even if they have failed in doing so.doing so.

• All regularly scheduled meetings generate meeting All regularly scheduled meetings generate meeting notes stored in shared company directories.notes stored in shared company directories.

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Improving Team performance by:Improving Team performance by:

Success SharingSuccess Sharing

• Employees participating in the ESOP have Employees participating in the ESOP have signed on for “success sharing”.signed on for “success sharing”.

• 4 years ago, we informed employees we 4 years ago, we informed employees we planned to start a new venture…the idea planned to start a new venture…the idea was suggested by an employee.was suggested by an employee.

• One way we promote team performance One way we promote team performance is through a reward system aimed at is through a reward system aimed at patenting of new products. In our patenting of new products. In our company’s history, we’ve been granted company’s history, we’ve been granted 21 patents.21 patents.

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Improving Team performance by:Improving Team performance by:

Playbook ApproachPlaybook Approach(opens up communications)(opens up communications)

– ISO 9001-2000 implementation helped ISO 9001-2000 implementation helped us to create a “playbook” for us to create a “playbook” for EngineeringEngineering

– For Engineering, ISO procedures helps in For Engineering, ISO procedures helps in communication.communication.

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Design Design Plan Plan WorksheeWorksheett

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Resource ListResource List

– ““The 7 Habits of Highly Effective The 7 Habits of Highly Effective People”, Stephen R. CoveyPeople”, Stephen R. Covey

– ““Increasing Human Effectiveness”, Increasing Human Effectiveness”, Managing Asset Potential, Managing Asset Potential, SueThomas@MAPotential.comSueThomas@MAPotential.com