1 Exploring the Catering Industry

8/11/2019 1 Exploring the Catering Industry

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Exploring the catering Industry. (La restauration.)

1. Definition of the catering industry. (Dfinition de la restauration)

2. Kinds & Characteristics of Restaurants & Their Owners. (Types et caractristiques de

restaurants et leurs propritaires)

3. Language review. (Arrt sur la langue

3.1. !ersona" #ronouns$ !ossessive ad%ectives (Pronoms personnels et adjectifs

possessifs

3.2. er' To 'e (Le verbe tre

3.3. Do$ Does

3.. !re#ositions of ti)e (prpositions de temps

3.*. Days+ )onths+ ti)es of day+ seasons+ s#ecia" occasions (jours mois moments de

la journe saisons occasions spciales

3.,. Ora" co)#rehension. Confir)ing a reservation. !hone nu)'ers (numros de

tlp!one

3.-. Ora" co)#rehension. /d "i0e to 'oo0 a ta'"e. ("#aimerais rserver une table3.. The "#ha'et (L#Alp!abet)

3.. Cardina" and ordina" nu)'ers (nombres cardinau$ et ordinau$

3.14. Dates (dates)

3.11. Ti)es (!eures

3.12. dver's of fre5uency (adverbes de frquences

3.13. 6iving infor)ation a'out a restaurant. (Prsenter un tablissement).

. 6enera" organi7ation of hote"s and catering esta'"ish)ents. Organisation chart.

(%rganisation gnrale des !&tels et restaurants' %rganigramme)

.1. 8o' ro"es.(&les')

*. gour)et restaurant

*.1. 9ervice ty#es. (Les types de service*.2. oca'u"ary (n restaurant gastronomique* le$ique

*.3. Descri#tion of a #icture. (Description d#une image

*.. Organi7ation of a gour)et restaurant

*.*. Layout of a restaurant

,. Reading co)#rehension. :nderstanding infor)ation on a "eaf"et. (+ompr!ension crite'

+omprendre les informations sur un dpliant

;


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de restaurants mentionns'

SituationB so)eone is s#ea0ing a'out different ty#es of food and 'everage out"ets. (a food and

'everage out"etE a #"ace (out"etwhere you can have so)ething to eat (food and drin0 ('everage

#i77a #"ace E #i77a %ointE #i77a restaurant+ sushi 'ar+ HeJican restaurant+ fast food restaurant+ stea0

houses+ seafood restaurant.

ScriptB There are )any different 0inds of food and 'everage out"ets.The #"ace where #eo#"e go for a #i77a is ca""ed a #i77a #"ace+ or a #i77a restaurant+ or #i77a %oint.

>or #asta+ you have ta"ian restaurants.

f you fee" "i0e eating sushis+ a sushi 'ar is the #"ace to go to. Tacos are a"so 'eco)ing )ore and

)ore #o#u"ar. Mard tacos or soft tacos+ #ersona""y #refer soft tacos and "i0e )y tacos fro) a taco

stand+ or HeJican restaurant

f you want good 'urgers+ we"" usua""y for 'urgers+ you go to a fast food #"ace+ or a fast food

restaurant.

nd how a'out stea0sG we""+ for good we""aged 'eef stea0s+ there are stea0 houses.

f you "i0e fish or sca""o#s+ or "o'ster+ you shou"d go to a seafood restaurant.

N.B.

%oint+ stand+ #"ace refer to an out"et. %oint is usua""y a s)a"" #"ace and on the street+ it/s not a fiJed 'ui"ding. t is so)ething that can 'e

te)#orari"y on the street

u une formation)*

4?' les fruits de mer*2. *FListen to the so"utions and re#eat. Ta0e care of the #ronunciation and the stress.(2coute1.les et

rpte1.les en soignant la prononciation)


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3. Language review. (Arrt sur la langue

3.1.!ersona" #ronouns$!ossessive ad%ectives (Pronoms personnels et adjectifs possessifs)p21C!

Cha# 1 41T1B II A

3.1.1F>i"" in the ga#s with the good #ossessive ad%ective (+omplte1 avec l#adjectif possessif qui

convient)'P25 n18 C! Cha# 1 41T1B

3.2. er' To 'e.#21 C! Cha# 1 41T1B II B%us5u@ "a #age 23.3.2.1F Co)#"ete the sentences with a)+ a) not+ is+ isn/t+ are+ aren/t (E +omplte1 les p!rases avec

a)+ a) not+ is+ isn/t+ are+ aren/t#25 n17 C! Cha# 1 41T1

3.2.2FTrans"ate into ng"ish. (ETraduire en anglais#25/26 n19

3.3. Do+ Does (Au$iliaire du prsent simple)

%n utilise Do et Does pour faire des questions au prsent simple

2$empleB Doyou have a car #ar0G

Doesthe restaurant have a terraceG

%n utilisedo/ don't does/ doesn'tdans les rponses courtes'2$empleB Does the restaurant have a car #ar0G Nes+ it does/o+ it doesn't.

Doyou s#ea0 ng"ishG Nes+ do$ o+ don't.

Doesthe restaurant has vegetarian )enus G Nes+ it does$ o+ it doesn't

3.3.1FHa0e 5uestions and short answers using these words. (0aites des questions et des rponses

courtes en utilisant ces mots.

Do serve "unch$ dinner$ afternoon teaG

have a car #ar0$ a terrace

have a chi"dren/s )enuG

Does the hote" have a restaurantG

the 'ar o#en at "unchti)e$in the eveningG

!ractise the 5uestions and short answersB

Doyou serve "unchG Nes+ we do$ o+ we don't

3.. !re#ositions of ti)e.

Loo0 at these eJa)#"esB

onHondays+ on1st9e#te)'er+

at.34+ at1*.44+ atthe wee0end+ atChrist)as+

intwo wee0s+ in9e#te)'er+ in241*+ins#ring (Eprintemps+ inthe evening

!ro"12.44to3.44+ !ro" 241to241,

%n utilise les prpositions suivantes selon le complment de temp qui suitB#re#osition ti)e

on Pjours dates

at P !eure jours spciau$ fris @devant*t#e $ee%end nit

in Pmoment de la journe @ mois @ anne @ saison

fro)... to (Ede ''' , !eures jours dates mois annes

3..1FHa0e 5uestions and answers using the correct #re#osition.(0aites les questions et les

rponses en utilisant les prpositions correctes'

Ja)#"eB

BDoes the 'an0 c"ose on HondaysG (9undaysBo+ it c"oseson9undays.

1. The restaurant c"ose$ 9undaysG (Hondays


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2. The sho# o#en$.44G (yes.

3. The sho#s c"ose$ the wee0endG (no

. The su))er season start$ 8u"yG (8une

*. you serve tea$ the afternoonG (yes

,. the restaurant serve dinner$ -.44 11.44G (-.44 14.44

!ractise the 5uestions and answers ora""y.3.*. Days of the wee0 Honths Ti)es of day

Days of wee0 Honths Ti)es of day 9easons 9#ecia" occasions

Honday

Tuesday

riday

9aturday

9unday

8anuary >e'ruary

Harch #ri"

Hay 8une

8u"y ugust

9e#te)'er

Octo'er

ove)'erDece)'er

ar"y )orning

(Edbut de

mantine)

)orning

)id)orning

(Emilieu de

matineafternoon

)idafternoon

ear"y evening

(Edbut de soire

evening

"ate evening

9#ring

su))er

autu)n

winter

Christ)as

ew Near

aster

Ra)adan

#u'"ic ho"iday

(Ejour fri)

emarque1 qu#en anglais on crit les noms de jour et de mois avec une majuscule toujours.

3.*.1F :se the c"ues to find the word. (tilise1 les indices pour trouver le mot'

1. The third )onth of the year.2. The first day of the wee0end.

3. The e"eventh )onth.

. Christ)as day is on 2*thQ.....................

*. The )idd"e day of the wee0.

,. The )onth 'etween 8une and ugust.

-. The day after Honday.

. The day 'efore >riday.

. The wee0end starts on Q........... night=

14. The on"y )onth 'eginning with the "etter O.

11. ew Near/s day is 1stQ.........................

3.,. Ora" co)#rehension. Confir)ing a reservation.(Co)#rAhension ora"e' +onfirmer une

rservation.

Situation custo)er ca""ed the restaurant to )a0e a reservation. (En client a appel le

restaurant pour rserver une table. Me "eft a voice)ai" )essage.

3.,.1F Listen to the voice)ai" and #ut the )essage in the correct order.(- 2coute1 le message et

remette1 le messsage dans le bon ordre).

I Than0 you+ good 'uy

I /d "i0e to reserve a ta'"e for five for dinner

I Me""o. This is Hrs rown.I Hy #hone nu)'er is */o/3 ,-* - ,

I nd #"ease reserve us a #ar0ing s#ace.


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I on


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the 2thof 9e#te)'er+ #"ease.

HanagerB riday the 23rdis fine. Than0 you very )uch.

HanagerB 9o... that/s a ta'"e for siJ at .44 on >riday the 23 rdof 9e#te)'er.

Custo)erB Nes.

HanagerB riday the 23 rdof 9e#te)'er.

3.. The a"#ha'et.

Listen and re#eat the a"#ha'et. Then #ractise s#e""ing your na)e. (E2coute1 et rpte1 l#alp!abet'

Puis e$erce1.vous , peler votre nom'

. . C. D. . >. 6. M. . 8. K. L. H. . O. !. . R. 9. T. :. . iftythird * th $ *3 rd $ *2 nd

3..2F


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Twenty

* Twe"ve

, 9even hundred and fiftyfive

- Two hundred and twenty

3.14. Dates

2n anglais on crit et on dit d#abord le jour puis le mois et enfin l#anne (si ncessaire)'%n crit en anglaisB 21$14$1 or 21 Octo'er 241 or 21stOcto'er 241

%n ditB the twentyfirst of Octo'er+ two thousand and fourteen

3.14.1FCo)#"ete the sentences.riday..................................

. They start their ho"iday Q.......Tuesday......................................

*. They finish their ho"iday Q.....................................................

,. Derec0 starts his new %o' Q.................................................

-. The new restaurant o#ens Q........................................

. Mis first #ay say is Q.......>riday....................................

3.11. Ti)es.

:se the 12hour c"oc0 in s#o0en ng"ish and infor)a" written ng"ish. n ritish ng"ish+

there are two different waysB(tilise1 l#!orloge de 45 !eures , l#oral' 2n anglais il y a deu$

fa>ons de dire l#!eure)

,.14B siJ ten or ten #ast siJ.

.2*B eight twentyfive or twentyfive #ast eight.

12.*4B twe"ve fifty or ten to one.

:se a.). after the ti)e to indicate the )orning+ and #.). to indicate afternoon+ evening+ ornight. (tilise1 a'm' aprs l#!eure pour indiquer le matin et p'm' pour indiquer l#aprs.

midi le soir ou la nuit.


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:se 5uarter #ast$ ha"f #ast$ 5uarter to as an a"ternative to fifteen$ thirty$ fortyfive.(tilise1

5uarter #ast$ ha"f #ast$ 5uarter tocomme des quivalents de 496 7?6 89')

,.1*a) B (uarter pastsiJ (in the )orning (si$ !eures et quart- si$ !eures quin1e

,.34#) B #a)! past siJ (in the evening

14.* #) B (uarter toe"even (at night

use o/c"oc0 to descri'e the hour.(tilise1 o#clocC pour des !eures fi$es

-.44 B seven or seven o/c"oc0 :se the 2hour c"oc0 for ti)eta'"es and schedu"es+ 'ut not in s#o0en ng"ish.(tilise1

l#!orloge de 58 !eures dans des emplois du temps ou des !oraires mais pas, l#oral

DinnerB 1.44 22.44

3.11.1F Listening. ons de parler de l#!eure.

1. I three fifteen

2. I eight thirty

3. I twe"ve fortyfive

. I nine ten

*. I one thirtyfive,. I siJ twenty

-. , four fiftyfive

. I two forty

a twenty #ast siJ

' five to five

c 5uarter #ast three

d twenty to three

e ha"f #ast eightf ten #ast nine

g 5uarter to one

h twentyfive to two

3.12. dver's of fre5uency.

Loo0 at these eJa)#"esB

a)$a-shave 'rea0fast.

o!tencoo0 for )y friends.

so"eti"eseat in a restaurant on ho"idays.

rare)-go to the cine)a.

neer drin0 a"coho" in the )orning.

9he isso"eti"es"ate for wor0.

neerwor0 on Hondays.


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%n utilise1 les adverbes de frquence pour donner la frquence avec laquelle on fait quelque c!ose'

El faut mettre l#adverbe de frquence aprs"e ver'e /'e/+ mais avant les autres verbes'

3.12.1FHa0e a "ist of so)e things you a"ways+ often+ so)eti)es+ rare"y+ never do. (0aites une liste

de c!oses que vous faites toujours souvent parfois rarement et jamais)

Ja)#"esB a)$a-sgo to wor0 'y 'us.

rare)-go to 'ed ear"y.

o!tenwor0 at wee0ends.

neer coo0 on ho"idays.

3.12.2F:nder"ine the correct adver'.(@Fouligne1 l#adverbe qui convient)

1. "ove fruits. often6 never eat so)e.

2. Me wor0s very "ate.

Me alGays6 rarelyfinishes 'efore )idnight.

3. Custo)ers a"ways as0 for the )enu of the day.

They often6 never as0 for the @ "a carte )enu.

. "ove coffee. alGays6 neverhave it for 'rea0fast.

*. Custo)ers never6 oftenas0 for a 'oui""a'aise when they are in a hurry.

,. Hy 'rother has dia'etes

Me alGays6 rarelyeat sweet desserts.

-. Fometimes6 Hever eat in the 0itchen andsometimes6 alGays eat 'efore the restauranto#ens.

. Me is ng"ish 'ut he alGays6 nevereat a fu"" ng"ish 'rea0fast for 'rea0fast.

. /) not hungry when get u#. often6 rarely eat so)ething 'efore 11 o/c"oc0.

14. don/t wor0 on Hondays so alGays6 rarelyco)e to the restaurant on Hondays.

3.12.3F Read the teJt. Then )a0e 5uestions and res#onses fro) the #ro)#ts. (Lise1 le te$te et faites

des questions et des rponses , partir des amorces.

Hy na)e/s Derec0. /) a chef in a 'usy restaurant in Du'"in. t

o#ens fro) Tuesday to 9unday. start wor0 at 14.34 a.). ach

day. The restaurant o#ens at 12.44 for "unch and c"oses at

.44#). t o#ens again at -#) for dinner and c"oses at )idnight. finish wor0 at 1o/c"oc0 in the )orning. The waiters and

waitresses start wor0 at 11 a) and finish at two in the )orning.

1.


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,. when$ waiters$ finish wor0G Q..............................

finish wor0$ two in the )orning. Q................................

3.13. 6iving infor)ation a'out a restaurant.

3.13.1F Listen to 9cot. Me wi"" give you infor)ation a'out the restaurant where he wor0s. Tic0 the

right answer. (2coute1 Fcott' El vous donnera des informations sur le restaurant oI il travaille'

+oc!e1 la bonne rponse')Script

Mi+ /) 9cott. /) a waiter at the 9ydney Tower restaurant. The restaurant is at the to# of a tower in

9ydney+ ustra"ia. The tower is 344 )etres high. There are 244 seats in the restaurant. The 9ydney

Tower is an @ "a carte restaurant with internationa" cuisine.

nterviewerB


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Du'"in City

O#en a"" year.

n the city center.

o car #ar0.

De"ivery service

Honday to 9aturday venings

B34 !H B44 !H

9unday vening

B34 !H B34 !H

vening Restaurant.

Last orders 24 )inutes 'efore

c"osing ti)eTLB (41243-,1433

. 6enera" organi7ation of hote"s and catering esta'"ish)ents

n the hos#ita"ity and catering industry (!&tellerie J restauration+ the 0itchen is one of severa"

(Eplusieurs de#art)ents. The 0itchen is in interaction with the other de#art)ents.

This is a ty#ica" organisation chart for a "arge hote". There are severa" "eve"s (Eplusieurs niveau$ to

the organisation. 6enera""y t#ehigheru# you are (Eplus on est !aut in the organisation chart+ t#e

"oreyou get #aid (Eplus on est pay and t#e "ore res#onsi'i"ities you have (Eplus on a de

responsabilits.Mowever (E+ependant+ it is i)#ortant to re)e)'er that #eo#"e at a"" "eve"s contri'ute to the

running (Ele fonctionnement and the success of a hos#ita"ity 'usiness.

6enera" Hanager

De#uty 6enera" Hanager

>inance

Hanager

Conference

and

an5ueting

Hanager

Reservations

Hanager

>ood and

everage

Hanager

(Restaurant

)anager

Mead

Chef

(Jecutive

Chef

>ront Office

Hanager

(Rece#tion

Hanager

Mouse0ee#ing

Hanager

(Mouse0ee#er

ssistant

Hanager

ssistant

Hanager

ssistant

Hanager

ssistant

Hanager

9ous

Chef

ssistant

Hanager

ssistant

Hanager

d)inistra

tors

>ood and

Drin0

9ervice

!ersons

Reservation

C"er0s


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. The waiters and waitresses are res#onsi'"e to the Q...........................

.1.2FHatch the %o's with the res#onsi'i"ities.

%o' res#onsi'i"ities

1 rece#tion )anager a )enus and 0itchen

2 restaurant )anager ' "uggage (Eles bagages

3 house0ee#er c front office

head chef d 'a0ing 'read and croissants

* rece#tionist e 'edroo)s and "inen (Elinge

, reservation c"er0 f he"#ing the sous chef

- #orter g the restaurant staff rota (Eroulement

roo) attendants h reservations 'y #hone and e)ai"

#astry chef i #re#aring vegeta'"es

14 co))is chef %c"eaning roo)s and )a0ing 'eds

11 0itchen #orter 0 guests/ 5uestions and re5uests (Erequtes

6uests dsigne les clients d#un !&tel'

Custo)ers dsigne les clients d#un restaurant'

*. gour)et restaurant

*.1. 9ervice ty#es.

9ervice is the )anner of #resenting a )ea" to the custo)er. There are three funda)enta" sty"es of

serviceB >rench+ Russian and )erican.

>rench service (6ueridon service

The waiter heats (Ec!auffer+ garnishes and serves food fro) a gueridon neJt to (E, c&t de theta'"e. t is an e"egant sty"e of service.


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*.. Organi7ation of a gour)et restaurant

*.#1,PJercice 1 #1-

*.*. Layout of a restaurant

,. #1 C #ro 1 - T41

,. Reading co)#rehension. :nderstansing infor)ation on a "eaf"et. (+ompr!ension crite'

+omprendre les informations sur un dpliant

;red I a restaurant I a sho#

3 The #hoto shows I the front window+ I the car #ar0 I the terrace of the restaurant

epre1 les noms propres dans le te$te et indique1.les dans le tableau*

* ue reprsent.ils/ A quoi ces noms propres renvoient.ils/

Trouve1 parmi les noms propres le nom des propritaires*'''''''''''''''''''''''''''''''''' le nouveau nom del# tablissement* 3'''''''''''''''''''''''''''''''' l# ancien nom de l# tablissement* 3''''''''''''''''''''''''''''' la

ville oI il est situ* 3''''''''''''''''''''''''''''''' le style du dcor* 3''''''''''''''''''''''''''

:) capitulons toutes ces informations'

The docu)ent is Q....................................... t is a'out the o#ening of a Q.......................

The na)e of the Q............................. is Q...............................

The owners are the Q......................................

On the #hoto+ we can see the front window (Ela vitrine with the store na)e.

eJt to the store na)e+ we can see (Eon voit que on the "eft (E, gauc!e the esta'"ish)ent is

ritain/s nu)'er one Q................................... On the right (E , droite+ we can see it is a nationa"

Q...............

Kestbourne est une ville en Angleterre dans le comt du Dorset'

-Mow )any #eo#"e (Ecombien de parsonnes can (Epeut the restaurant seatG

n the new restaurant+ so)ething is not )odern and so)ething is very )odern. (Equelque c!ose

n#est pas moderne quelque c!ose est moderne

Can you find these two things in the teJtG (Pouve1.vous trouver ces deu$ c!oses/

14


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,.2F nswer the 5uestions using the answers to the #revious 5uestions. (Eponde1 au$ questionsen utilisant les rponses au$ questions prcdentes'


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1.


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The cut"ery B "es couverts

>or0 B fourchette

>ishfor0 B fourchette @ #oisson

Knife B couteau

Carving0nife B couteau @ dAcou#er

Dessert0nife B couteau @ dessert>ish0nife B couteau @ #oisson

Lad"e B "ouche

9#oon B cui""Wre

Dessert s#oon B cui""Wre @ dessert

9ervice s#oon B cui""Wre de service

9ou# s#oon $ Ta'"e s#oon B cui""Wre @ sou#e

Teas#oon B cui""Wre @ cafA

!"ates+ dishes and others B assiettes+ #"ats et autres

Croc0ery B vaisse""e

China B #orce"aine $ vaisse""e en #orce"aine!"ate B assiette

read #"ate $ 9ide #"ate B assiette @ #ain

Dessert #"ate B assiette @ dessert

Dinner #"ate B assiette #"ate

gg cu# B co5uetier

Dish B #"at (contenant

egeta'"e dish B "Agu)ier

Dish war)er B chauffe#"at

6as ring B rAchaud @ ga7

ow" B 'o"+ sa"adier

>ruit 'ow" B cou#e @ fruits

9a"ad 'ow" B sa"adier

9auce 'oat B sauciWre

9ou# tureen B sou#iWre

oard B #"anche

Carving 'oard B #"anche @ dAcou#er

Cheese 'oard $ Cheese tray B #"anche $ #"ateau @ fro)ages

Tray B #"ateau

Cruet $ Cruet stand B service @ condi)ents (hui"e+ vinaigre+ )outardeQ

!e##er 'oJ B #oivrier

!e##er )i"" B )ou"in @ #oivre

9a"t ce""ar B sa"iWre

>or the drin0s B #our "es 'oissons B

Cu# and saucer B tasse et soucou#e

Coffee cu# $ Tea cu# B tasse @ cafA $ tasse @ thA

Coffee #ot $Tea #ot B cafetiWre $ thAiWre

Crea) $ Hi"0 $


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>riday 14 Octo'er 11 8anuary

3.,.1F

1 Me""o. This is Hrs rown.2 /d "i0e to reserve a ta'"e for five for dinner 3 on


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street. t/s a fish and chi#s restaurant. They serve traditiona" fish and chi#s.

They are o#en a"" year. They have no car #ar0.

They o#en fro) Honday to 9unday. They are o#en every day eJce#t for "unchti)e on 9unday.

ut they serve dinner on 9unday fro) ha"f #ast four (four thirty to ha"f #ast eight (eight thirty.

They serve "unch fro) ha"f #ast e"even (e"even thirty to two (o/c"oc0 fro) Honday to 9aturday.

They are c"osed on 9unday for "unch.

They o#en at ha"f #ast four (four thirty for dinner every day.Their #hone nu)'er is /o/one two/o/two seven siJ one /o/ twothree

.1.1F

1 head chef 2 De#uty 6enera" Hanager 3 chefU #astryU co))isU #orter Restaurant assistant

)anager

.1.2F

1 c+ 2g+ 3e+ a+ * 0+ , h+ - '+ %+ d+ 14 f+ 11 i

*.1.1F

1


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thin0 it/s a good restaurant 'ecause it is a nationa" cha)#ion+ it is nu)'er one fish and chi# sho#.

On the #hoto+ we can see a traditiona" fish and chi# sho#. The e5ui#)ent is )odern. >or )e+ a good

restaurant shou"d have )odern e5ui#e)ent.

1 Exploring the Catering Industry

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Transcript of 1 Exploring the Catering Industry