1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID...

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1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Philemoni Mahozi P O Box 1420 DSM Dodoma Nanenane Filling Station EWURA/33/2/171 Adulteration Petroleum Barred by Limitation Period. Taken as tip NA CLOSED 13 Marc 2015 Charles Peter Bhoke Mwanza Nyakato TANESCO EWURA/33/1/325 Billing Power EWURA was copied & therefore Acknowledged NA In progress 12 Marc 2015 Prisca Mabu Tegeta Tegeta TANESCO EWURA/33/1/324 Billing Power EWURA was copied & therefore Acknowledged NA CLOSED 3 March 2015 Bertha Mabula Kiningu Kahama Shinyanga Kahama TANESCO EWURA/33/1/323 Billing Power Respondent to submit reply within 21 days 11 Mar 2015 In progress 16 Feb 2015 Jay Mussa Madeleka Bagamoyo Bagamoyo TANESCO EWURA/33/1/322 Failure to buy LUKU token Power Respondent to submit reply within 21 days 11 Mar 2015 In progress 13 Feb 2015 Eden Life Church P O Box 25145 DSM Kinyerezi Zimbili TANESCO EWURA/33/1/321 Billing Power Respondent to submit reply within 21 days 11 Mar 2015 In progress 13 Feb 2015 Picolo Beach Hotel P O Box 40657 DSM Nkrumah Street TANESCO EWURA/33/1/320 Compensation Power Respondent to submit reply within 21 days 11 Mar 2015 In progress 3 Feb 2015 Lawrence Mwakiambiki P O Box 31895 DSM Victoria Victoria Filling station EWURA/33/2/167 Adulteration Petroleum Respondent to submit reply within 21 days 27 Feb 2015 Mediation In progress 5 Feb 2015 Victoria Makundi P O Box 318 Moshi Mjongweni, Moshi TANESCO EWURA/33/1/319 Power shortage Power Letter was not directed to EWURA NA CLOSED 2 Feb 2015 Kanisa Katoliki c/o Clara Kanza P O Box 2757 DSM Upanga DAWASCO EWURA/33/4/194 Billing Water Respondent to submit reply within 21 days 24 Feb 2015 Mediation In progress 2 Feb 2015 Gosbert Ntinabo Rwegasira P O Box 11201 DSM Kimara DAWASCO EWURA/33/4/193 Billing Water Respondent to submit reply within 21 days 24 Feb 2015 In progress 5 Feb 2015 Mrs Asha Makatta P O Box 244 Tanga Raskazoni Tanga TANGA UWSA EWURA/33/4/192 Sewer Blockage Water Respondent to submit reply within 21 days 24 Feb 2015 CLOSED 21 Jan 2015 Rodrick Makundi DSM Buguruni Mnyamani TANESCO EWURA/33/1/318 Billing Power Respondent to submit reply within 21 days 13 Feb 2015 In progress 19 Jan 2015 Lina Bonaventura Shayo P O Box 32776 DSM Mdaula Salmeena Petrol Station EWURA/33/2/166 Adulteration Petroleum Respondent to submit reply within 21 days 27 Jan 2015 CLOSED

Transcript of 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID...

Page 1: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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EWURA CONSUMER COMPLAINT REGISTER S/N Applied

Complainant Contact Location

Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

16 Marc 2015 Philemoni Mahozi P O Box 1420 DSM

Dodoma Nanenane

Filling Station

EWURA/33/2/171 Adulteration Petroleum Barred by Limitation Period. Taken as tip

NA CLOSED

13 Marc 2015 Charles Peter Bhoke Mwanza

Nyakato TANESCO EWURA/33/1/325 Billing Power EWURA was copied

& therefore Acknowledged

NA In progress

12 Marc 2015 Prisca Mabu Tegeta

Tegeta TANESCO EWURA/33/1/324 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

3 March 2015 Bertha Mabula Kiningu Kahama Shinyanga

Kahama TANESCO EWURA/33/1/323 Billing Power Respondent to submit reply within 21 days

11 Mar 2015 In progress

16 Feb 2015 Jay Mussa Madeleka Bagamoyo

Bagamoyo TANESCO EWURA/33/1/322 Failure to buy LUKU token

Power Respondent to submit reply within 21 days

11 Mar 2015 In progress

13 Feb 2015 Eden Life Church P O Box 25145 DSM

Kinyerezi Zimbili TANESCO EWURA/33/1/321 Billing Power Respondent to submit reply within 21 days

11 Mar 2015 In progress

13 Feb 2015 Picolo Beach Hotel P O Box 40657 DSM

Nkrumah Street TANESCO EWURA/33/1/320 Compensation Power Respondent to submit reply within 21 days

11 Mar 2015 In progress

3 Feb 2015 Lawrence Mwakiambiki P O Box 31895 DSM

Victoria Victoria Filling station

EWURA/33/2/167 Adulteration Petroleum Respondent to submit reply within 21 days

27 Feb 2015 Mediation In

progress

5 Feb 2015 Victoria Makundi P O Box 318 Moshi

Mjongweni, Moshi TANESCO EWURA/33/1/319 Power shortage Power Letter was not

directed to EWURA NA CLOSED

2 Feb 2015 Kanisa Katoliki c/o Clara Kanza P O Box 2757 DSM

Upanga DAWASCO EWURA/33/4/194 Billing Water Respondent to submit reply within 21 days

24 Feb 2015 Mediation In progress

2 Feb 2015 Gosbert Ntinabo Rwegasira P O Box 11201 DSM

Kimara DAWASCO EWURA/33/4/193 Billing Water Respondent to submit reply within 21 days

24 Feb 2015 In progress

5 Feb 2015 Mrs Asha Makatta P O Box 244 Tanga

Raskazoni Tanga TANGA UWSA

EWURA/33/4/192 Sewer Blockage Water Respondent to submit reply within 21 days

24 Feb 2015 CLOSED

21 Jan 2015 Rodrick Makundi DSM

Buguruni Mnyamani

TANESCO EWURA/33/1/318 Billing Power Respondent to submit reply within 21 days

13 Feb 2015 In progress

19 Jan 2015 Lina Bonaventura Shayo P O Box 32776 DSM

Mdaula Salmeena

Petrol Station

EWURA/33/2/166 Adulteration Petroleum Respondent to submit reply within 21 days

27 Jan 2015 CLOSED

Page 2: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

15 Jan 2015 Rashid R. K. Gupta Via EWURA CCC P O Box 754 Arusha

Arusha TANESCO EWURA/33/1/316 Compensation Power Complainant advised

to fill in complaint form

NA CLOSED

15 Jan 2015 John Mpangala P O Box 7304 DSM

Mbweni Masaiti TANESCO EWURA/33/1/306 Compensation Power Respondent to submit reply within 21 days

20 Feb 2015 Mediation in

progress

30 Dec 2014 Samwel Kapongo P O Box 8192 Mwanza

Igoma, Mwanza TANESCO EWURA/33/1/314 Improper meter

reading Power

Respondent to submit reply within 21 days

27 Jan 2015 CLOSED

29 Dec 2014 Benjamin Gassomi P O Box 54 Kasulu Kigoma

Kigoma TANESCO EWURA/33/1/313 Operating

without License Power Referred to DoE NA CLOSED

29 Dec 2014 Shaban Mtonda P O Box 21 Kigoma

Kigoma

Masasibita &

Revocatus Electrical

EWURA/33/1/312 Operating

without License Power Referred to DoE NA CLOSED

29 Dec 2014 Jumanne Mbombe P O Box 10 Mtibwa Morogoro

Mtibwa TANESCO EWURA/33/1/311 Meter tempering

+ Billing Power

Respondent to submit reply within 21 days

27 Jan 2015 CLOSED

15 Dec 2014 John Waluye P O Box 19653 DSM

Ubungo Riverside Gudal (T) Ltd Nzega

EWURA/33/2/166 Adulteration Petroleum Respondent to submit reply within 21 days

27 Jan 2015 Mediation In

progress

16 Dec 2014 Bonifaci A. Mhagama P O Box 2830 DSM

Pugu Kajungeni TANESCO EWURA/33/1/309 Compensation Power Respondent to submit reply within 21 days

14 Jan 2015 CLOSED

16 Dec 2014 Mwinshehe Kulita P O Box 14090 DSM

Kiwalani TANESCO EWURA/33/1/308 Denied Power due to Meter Malfunction

Power Respondent to submit reply within 21 days

13 Jan 2015 CLOSED

15 Dec 2014 Saumu Njama Amiri P O Box 1033 DSM

Mabibo Farasi TANESCO EWURA/33/1/307 Outages due to

Meter Malfunction

Power Respondent to submit reply within 21 days

13 Jan 2015 CLOSED

18 Nov 2014 Benjamini Gassomi John P O Box 1068 KIGOMA

Kigoma TANESCO EWURA/33/1/305 Denied work as

Wireman Power Referred to DoE NA CLOSED

18 Nov 2014 Jumuia Watumia Maji Salasala P O Box 68932 DSM

Salasala, DSM DAWASCO EWURA/33/4/188 Denied

Connection Water

Respondent to submit reply within 21 days

24 Oct 2014 Hearing in Progress

6 Nov 2014 Haruni Kabegele c/o Jane Kisinga Chanika, DSM

Chanika Tungini TANESCO EWURA/33/1/304 Billing Power Resolved Amicably 24 Oct 2014 CLOSED

3 Nov 2014 Kahabuka Henry Ruchaki P O Box 32776 DSM

Ubungo External NM

Petroleum Ltd

EWURA/33/2/164 Adulteration Petroleum Respondent to submit reply within 21 days

26 Dec 2014 CLOSED

23 Oct 2014 Xavier Masalu Ndalahwa DSM DAWASCO EWURA/33/4/185 Denied

Connection Water

Respondent to submit reply within 21 days

24 Oct 2014 CLOSED

Page 3: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

628 10 Oct 2014 Kuluani Luambo P O Box 5011 TANGA

Tanga TANESCO EWURA/33/1/302 Billing Power Respondent to submit reply within 21 days

24 Oct 2014 CLOSED

627 6 Oct 2014 Ntulu Robert Shija Mbezi Luis DAWASCO EWURA/33/4/184 Denied

Connection Water

Respondent to submit reply within 21 days

24 Oct 2014 In progress

626 25 Sept 2014 Alphonse Dotto Massaga P O Box 1863 ARUSHA

Kijiji cha Kiyulul, Arusha

TANESCO EWURA/33/1/301 Compensation Power Respondent to submit reply within 21 days

24 Oct 2014 CLOSED

625 25 Sept 2014 BAILA MOHAMED KILUMBA MAGOMENI MAGOMENI

Mogomeni TANESCO EWURA/33/1/301 Compensation Power Respondent to submit reply within 21 days

23 Oct 2014 Mediation In

progress

624 19 Sept 2014 Gosbert Rushobe P O Box 22797 DSM

Bukoba BUWASA EWURA/33/4/183 Disconnection Water Complaint was

wrongly directed. Advised Accordingly

NA CLOSED

623 19 Sept 2014 Peniel John Singo P O Box 6 HEDARU

Hedaru TANESCO EWURA/33/1/300 Billing Power Respondent to submit reply within 21 days

15 Oct 2014 CLOSED

622 8 Sept 2014 HM Proper Consult (T) Ltd P O Box 33392 DSM

DSM TANESCO EWURA/33/1/299 Compensation Power EWURA was copied

& therefore Acknowledged

NA CLOSED

621 11 Sept 2014 Bw Manzi Salum Manzi Tabata Segerea

Tabata Segerea TANESCO EWURA/33/1/298 Billing Power Respondent to submit reply within 21 days

15 Oct 2014 Hearing In progress

620 27 Aug 2014 Janeth Shepea Tabata Bonyokwa

Tabata Bonyokwa TANESCO EWURA/33/1/297 Denied

Connection Power

Respondent to submit reply within 21 days

18 Sept 2014 CLOSED

619 26 Aug 2014 Elia Solomon Mwandembwa P O Box 68268 DSM

Boko DAWASCO EWURA/33/4/182 Billing Water Respondent to submit reply within 21 days

10 Oct 2014 Hearing In progress

618 25 Aug 2014 Juma Athumani P O Box 15 MBULU

MBULU MBUWASA EWURA/33/4/181 Tariff Water Compliance Order

Issued NA CLOSED

617 19 Aug 2014 Francis August Kessy P O Box 22797 DSM

Upanga DSM DAWASCO EWURA/33/4/180 Billing Water Respondent to submit reply within 21 days

18 Sept 2014 In progress

616 19 Aug 2014 Aggrey Jeremial P O Box 2595 DSM

Ngaramtoni, Arusha

TANESCO EWURA/33/1/296 Compensation Power Respondent to submit reply within 21 days

18 Sept 2014 CLOSED

615 19 Aug 2014 PK Rweyongeza P O Box 1013 DODOMA

Dodoma TANESCO EWURA/33/1/295 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

614 16 Sept 2014 Justina Nandonde P O Box 1032 DSM

Kunduchi Mtongani

TANESCO EWURA/33/1/236 Compensation Power Respondent to submit reply within 21 days

28 Aug 2014 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

613 5 Aug 2014 Gerald Shayo P O Box118 DSM

Mwananyamala, DSM

TANESCO EWURA/33/1/294 Disconnection Power EWURA was copied

& therefore Acknowledged

NA CLOSED

612 1 Aug 2014 Awadh Juma Nkya P O Box 2567 DSM

Mbezi Luis, DSM TANESCO EWURA/33/1/293 Compensation Power Respondent to submit reply within 21 days

28 Aug 2014 Hearing In progress

611 25 July 2014 Brian Chelelo P O Box 1198 KIGOMA

Kigoma Bigazi Filling Station

EWURA/33/2/161 Supplied with

wrong fuel Petroleum

Respondent to submit reply within 21 days

25 Aug 2014 Mediation In

progress

610 23 July 2014 Shaban Said Mchumira P O Box 45252 DSM

Upanga, DSM TANESCO EWURA/33/1/292 Compensation Power Respondent to submit reply within 21 days

11 Aug 2014 Hearing In progress

609 21 July 2014 Nashon Werema P O Box 41093 DSM

Tegeta, DSM DAWASCO EWURA/33/4/179 Billing Water Respondent to submit reply within 21 days

21 Aug 2014 In progress

608 11 July 2014 M. M. Marufa P O Box 1028 TANGA

Tanga TANESCO EWURA/33/1/291 Connected with

wrong phase Power Resolved Amicably NA CLOSED

607 10 July 2014 Stella Cuthbert Swai P O Box 855 MOSHI

Moshi TANESCO EWURA/33/1/290 Billing Power Respondent to submit reply within 21 days

13 Aug 2014 CLOSED

606 10 July 2014 Lilian Lussa P O Box 22173 DSM

Upanga TANESCO EWURA/33/1/289 Compensation Power Respondent to submit reply within 21 days

11 Aug 2014 Hearing In progress

605 4 July 2014 Benedict Lukwembe Buza Kanisani DSM

Buza Kanisani TANESCO EWURA/33/1/288 Denied

Connection Power

Complainant lacks contact address

NA CLOSED

604 4 July 2014 Audux Kamuhambwa P O Box 78449 DSM

Kinondoni DAWASCO EWURA/33/4/178 Destroyed

Infrastructure Water

Respondent to submit reply within 21 days

8 Aug 2014 CLOSED

603 3 July 2014 Frank Thomson Mwaisemba P O Box 12001 DSM

Vingunguti TANESCO EWURA/33/1/287 Billing Power Respondent to submit reply within 21 days

4 Aug 2014 CLOSED

602 16 Jun 2014 Paul Kidiku DSM

Kitunda Kibeberu TANESCO EWURA/33/1/286 Compensation Power Respondent to submit reply within 21 days

14 July 2014 CLOSED

601 16 Jun 2014 Hassan S. Mbowe Kimara Matangini

Kimara Matangini TANESCO EWURA/33/1/285 Compensation Power Respondent to submit reply within 21 days

15 Aug 2014 Extended

Hearing In progress

600 6 Jun 2014 Dismass Maselle P O Box 507 KAHAMA

Kahama KUWASA EWURA/33/4/177 Connection Fee Water EWURA was copied

& therefore Acknowledged

NA CLOSED

600 6 Jun 2014 MWANAAMANI M. ISMAIL MOROGORO TANESCO EWURA/33/1/284 BILLING Power Respondent to submit reply within 21 days

NA CLOSED

Page 5: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

599 22 May 2014 DUWASA P O Box 431 DODOMA

DODOMA TANESCO EWURA/33/1/283 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

598 21 May 2014 Dastan Raphael Fussi P O Box 13088 DSM

Pugu Makanga TANESCO EWURA/33/1/282 Billing Power Respondent to submit reply within 21 days

14 June 2014

CLOSED

597 21 May 2014 Sheikh Rashid Kayumbo P O Box 78745 DSM

Tabata Kimanga TANESCO EWURA/33/1/281 Unreliable/Poor

Services Power

Respondent to submit reply within 21 days

14 June 2014

Scheduled for Mediation

596 19 May 2014 Muhalamu Fakikilapo P O Box 2711 DSM

Mbagala, Kongowe

TANESCO EWURA/33/1/280 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

14 June 2014

CLOSED

595 19 May 2014 Paul Samwel Michael P O Box 54002 DSM

Ubungo, Maziwa TANESCO EWURA/33/1/279 Disconnection due to meter

tempering Power

Respondent to submit reply within 21 days

14 June 2014

CLOSED

594 16 May 2014 Makoa Law Chambers Advocate P O Box 71393 DSM

IPS Building , Azikiwe Street

TANESCO EWURA/33/1/278 Billing Power Respondent to submit reply within 21 days

14 June 2014

Hearing In progress

593 16 May 2014 Mukola Eddie Nkurlu P O Box 2675 DSM

KImara Temboni DAWASCO EWURA/33/4/175 Disconnection

due use of pump Water

Respondent to submit reply within 21 days

14 June 2014

CLOSED

592 14 May 2014 Justo Andrea Msechu P O Box 1723 TANGA

Kange Maweni Tanga

TANESCO EWURA/33/1/277 Compensation Power

Respondent to submit reply within 21 days

6 June 2014 In progress

591 9 May 2014 Sijali Kadesha DSM

Kimara Mavurunza

TANESCO EWURA/33/1/276 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

6 June 2014 Scheduled

for Mediation

590 8 May 2014 Margreth Mbuya DSM

Mabibo, DSM TANESCO EWURA/33/1/275 Customer Category

Power Respondent to submit reply within 21 days

30 May 2014 CLOSED

589 6 May 2014 Edmund J Murro P O Box 77724 DSM

DSM TANESCO EWURA/33/1/274 Billing Power Respondent to submit reply within 21 days

2 June 2014 In progress

588 28 Apr 2014 Wilson Igonda Bukuku Keko Mwanga DSM

Keko Mwanga

TANESCO EWURA/33/1/273 Compensation Power Respondent to submit reply within 21 days

23 May 2014 In progress

587 28 Apr 2014 Clemence Nyange P O Box 3006 DSM

Manzese Tip Top TANESCO EWURA/33/1/272 Billing Power Respondent to submit reply within 21 days

23 May 2014 CLOSED

586 24 Apr 2014 Christina E. Msengi P O Box 1322 DSM

Mazizini Ukonga TANESCO EWURA/33/1/271 Billing Power Respondent to submit reply within 21 days

30 Apr 2014 Hearing In progress

585 23 Apr 2014 Gallus N. Abeid P O Box 71000 DSM

Tegeta DAWASCO EWURA/33/4/174 Disconnection Water EWURA was copied

& therefore Acknowledged

NA CLOSED

Page 6: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

584 04 Apr 2014 Patrick Ngowi P O Box 371 Korogwe, Tanga

Korogwe Hedafa General Supply

EWURA/33/2/160 Adulteration Petroleum Respondent to submit reply within 21 days

1 May 2014 In progress

583 04 Apr 2014 EWURA CCC P O Boc 72175 DSM

Chinangali East, Dodoma

Lake Oil plot 5 & 6 block 90

EWURA/33/2 General File

Filling station at Residential area

Petroleum Complainant advised

accordingly NA CLOSED

582 02 Apr 2014 Wendelin Mushi P O Box 8920 DSM

Mazizini, Ukonga TANESCO EWURA/33/1/270 Billing Power Respondent to submit reply within 21 days

30 Apr 2014 In progress

581 01 Apr 2014 Henry Jonathan Bwogi P O Box 8920 DSM

Tabata, Kinyerezi TANESCO EWURA/33/1/269 Trespassing Power Respondent to submit reply within 21 days

30 Apr 2014 CLOSED

580 27 Marc 2014 Jackson Mwanyesya P O Box 4652 MBALIZI MBEYA

Mbalizi, Mbeya TANESCO EWURA/33/1/268 Charge under

wrong category Power

Respondent to submit reply within 21 days

24 Apr 2014 CLOSED

579 27 Marc 2014 Tito Lukanya P O Box 5011 TANGA

DSM TANESCO EWURA/33/1/267 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

24 Apr 2014 CLOSED

578 21 Marc 2014 Kyabukoba Mutabingwa P O Box 3470 DSM

DSM DAWASCO EWURA/33/4/173 Sewer leakage Water Respondent

requested to submit reply within 21 days

16 Apr 2014 In progress

577 21 Marc 2014 FORTUNATUS MAGANGA P O Box 71568 DSM

Mbagala Big Bon Mbagala

EWURA/33/2/159 LPG weighing machine - not

readable Petroleum

Respondent requested to submit reply within 21 days

16 Apr 2014 CLOSED

576 20 Marc 2014 TTCL Co. Ltd P O Box 7646 DSM

DSM DAWASCO EWURA/33/4/172 Billing Water Respondent to submit reply within 21 days

11 Apr 2014 In progress

575 20 Marc 2014 NYIHITA W. NYIHITA P O Box 652 KONDOA

Singida Oil Com Singida

EWURA/33/2/149 Adulteration Petroleum Respondent to submit reply within 21 days

16 Apr 2014 CLOSED

574 26 Feb 2014 HALIMA MOHAMED P O Box 7429 DSM

DSM TANESCO EWURA/33/1/265 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

27 Feb 2014 In progress

573 11 Feb 2014 ROMAN MOSHA P O Box 6964 DSM

Sinza TANESCO EWURA/33/1/264 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

6 Mar 2014 Hearing in progress

572 7 Feb 2014 CMC RENT A CAR P O Box 1852 DSM

Iringa Iringa Serv.

Station EWURA/33/2/148 Adulteration Petroleum

Respondent to submit reply within 21 days

7 Mar 2014 Dismissed

571 7 Feb 2014 KURUTHUM IBRAHIM P O Box 9300 DSM

Kigamboni TANESCO EWURA/33/1/262 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

6 Mar 2014 Hearing in progress

570 4 Feb 2014 FARISI ABDALLAH P O Box 8341 DSM

Mikochen Mbezi Garden

TANESCO EWURA/33/1/261 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

27 Feb 2014 CLOSED

Page 7: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

569 31 Jan 2014 ERNEST GREGORY NDUNGURU Box DSM

Yombo Buza TANESCO EWURA/33/1/260 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

27 Feb 2014 Hearing in progress

568 29 Jan 2014 KIBUMU BUDIGILA P O Box 1300 DSM

Bonyokwa TANESCO EWURA/33/1/259 Disconnection Power Respondent to submit reply within 21 days

20 Feb 2014 Hearing in progress

567 15 Jan 2014 Pastor Elia Mpembela P O Box 1697 MBEYA

Mbeya TANESCO EWURA/33/1/258 Billed under

wrong category Power

Respondent to submit reply within 21

days 20 Feb 2014 CLOSED

566 9 Jan 2014 ANJELA KIIZA P O Box 80386 DSM

Mazdo House TANESCO EWURA/33/1/257 Billing Power Respondent to submit reply within 21 days

10 Feb 2014 Hearing in progress

565 21 Jan 2014 Nitwa M. Msemembo P O Box ARUSHA

Arusha TANESCO EWURA/33/1/256 Problem with LUKU token

Power Respondent to submit reply within 21 days

20 Feb 2014 CLOSED

564 27 Dec 2013 ROBERT BRIGHTON P O Box 31312 DSM

Kawe Beach TANESCO EWURA/33/1/255 Disconnection Power Respondent to submit reply within 21 days

29 Jan 2014 In progress

563 01 Jan 2014 DEUS MAGESA P O Box 75306 DSM

Mbezi Juu TANESCO EWURA/33/1/254 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

29 Jan 2014 CLOSED

562 27 Dec 2013

LIND EXPRESS LTD P o Box 5373 DSM

DSM TANESCO EWURA/33/1/253 Delayed/Denied

connection Power

Respondent to submit reply within 21 days

16 Jan 2014 CLOSED

561 24 Dec 2013 SAMWEL MSHITA P O Box 72350 DSM

Tabata, Segerea, Migombani

TANESCO EWURA/33/1/252 Denied

connection Power

Respondent to submit reply within 21 days

01 Jan 2014 CLOSED

560 19 Dec 2013 REGNAD ALMAS P O Box 1656 DODOMA

DODOMA TANESCO EWURA/33/1/251 Denied

connection Power

Respondent to submit reply within 21 days

13 Jan 2013 CLOSED

559 16 Dec 2013 United whole seller and distributors Box 47 DSM

DSM DAWASCO EWURA/33/4/169 Breach of pipe selling contract

Water Complainant was

advised accordingly NA CLOSED

558 5 Dec 2013 CYPRIAN CHAKWE 0767269633

Madale, DSM DAWASCO EWURA/33/4/168 Tariff on

Community Project

Water Complainant advised

to contact MoW NA CLOSED

557 18 Dec 2013 ZAID RUBAGA P O Box 25356 DSM

Vingunguti, DSM TANESCO EWURA/33/1/250 Billing Power Respondent to submit reply within 21 days

13 Jan 2013 CLOSED

556 17 Oct 2013

KILOMBERO SUGAR P OBox 50 KIDATU MOROGORO

LUGURUNI TANESCO EWURA/33/1/249 BILLING Power EWURA was copied

& therefore Acknowledged

NA CLOSED

555 5 Dec 2013 JOSEPHAT T. LAIZER KIBAMBA - DSM

Kibamba CCM TANESCO EWURA/33/1/248 Denied

connection Power

Respondent to submit reply within 21 days

01 Jan 2014 Extended to 17 Jan 2014

CLOSED

Page 8: 1 EWURA CONSUMER COMPLAINT REGISTER S/N Applied Complainant Contact Location Service Provider ID Number Nature of Complaint Sector Action Taken Dead Line Remarks 16 Marc 2015 Phil

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

554 10 Dec 2013 DAVID M. HYERA P. O Box 3852 DSM

Kigamboni, DSM TANESCO EWURA/33/1/247 Credit not

transferred to new meter

Power Respondent to submit reply within 21 days

01 Jan 2014 Extended to 17 Jan 2014

CLOSED

553 6 Dec 2013 GODWIN MAANGA P O Box 46 MWIKA, MOSHI

Kigamboni, DSM TANESCO EWURA/33/1/246 Billing Power Respondent to submit reply within 21 days

01 Jan 2014 Hearing in progress

552 3 Dec 2013 MWANGA MCHURUS P O Box 1656 DODOMA

Dodoma TANESCO EWURA/33/1/245 Denied

connection Power

Respondent to submit reply within 21 days

01 Jan 2014 Hearing in progress

551 27 Nov 2013 DAR BUDGET APPARTMENT P O Box 40829 DSM

Kariakoo, DSM DAWASCO EWURA/33/4/167 Billing Water Respondent to submit reply within 21 days

24 Dec 2013 CLOSED

550 27 Nov 2013 DAMAR RUGAMBWA P O Box 35176 DSM

Dar TANESCO EWURA/33/1/244 Compensation Power Respondent to submit reply within 21 days

23 Dec 2013 CLOSED

549 25 Nov 2013 ELIA DANIEL LAIZER P O Box 72429 DSM

Dar TANESCO EWURA/33/1/243 Compensation Power Respondent to submit reply within 21 days

23 Dec 2013 In progress

548 26 Nov 2013 MOHAMED KHALFAN P O Box 20326 DSM

DSM TANESCO EWURA/33/1/242 Unreliable

supply Power

Respondent to submit reply within 21 days

23 Dec 2013 CLOSED

547 5 Dec 2013 Eng. Kishebuka Athaniel Box 62 DSM

Shinyanga TANESCO EWURA/33/1/241 Denied/delayed

connection Power

Respondent to submit reply within 21 days

1 Jan 2014 Hearing in progress

546 25 Nov 2013 WILFRED L. NYATO C/O Peak Attorneys P O Box 72429 DSM

Kipawa, Kipunguni “A”

TANESCO EWURA/33/1/240 Compensation Power Respondent

requested to submit reply within 21 days

27 Dec 2013 Extended to 17 Jan 2014

WITHDRAWN

545 25 Nov 2013 MRISHO M’MED SAID P O Box 961 TANGA

Tanga TANESCO EWURA/33/1/239 Billing Power Respondent to submit reply within 21 days

17 Dec 2013 Hearing in progress

544 11 Nov 2013 LYDIA S. MPEHO P O Box 20950 DSM

Tabata, Kinyerezi TANESCO EWURA/33/1/238 Trespassing Power Respondent to submit reply within 21 days

5 Dec 2013 Hearing in progress

543 06 Nov 2013 MAGDALENA NGAIZA P O Box 35169 DSM

Ubungo Msewe DAWASCO EWURA/33/4/166 Disconnection/p

oor customer care

Water Respondent to submit reply within 21 days

6 Dec 2013 Hearing in progress

542 01 Nov 2013 SAID O. MPAUKA P O Box 61670 DSM

Makumbusho TANESCO EWURA/33/1/237 Billing Power Respondent to submit reply within 21 days

27 Nov 2013 In progress

541 28 Oct 2013

ELIA DANIEL LAIZER P O Box 72429 DSM

Makoka, Mbezi Luis

TANESCO EWURA/33/1/236 Compensation Power EWURA was copied

& therefore Acknowledged

NA CLOSED

540 25 Oct 2013

MSIKITI WA MJIMPYA P O Box 5 Kimamba Kilosa, Morogoro

MjiMpya TANESCO EWURA/33/1/235 Customer Category

Power Complainant advised

to contact Respondent

NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

539

25 Oct 2013

SIMONI M. MARIJO P O Box 20658 DSM

Mji Mwema TANESCO EWURA/33/1/234 Denied

connection Power

Respondent to submit reply within 21 days

13 Dec 2013 In progress

538 10 Oct 2013 ISMAIL SIMBA MNYAMA DSM

Kivule Matembele TANESCO EWURA/33/1/233 Denied

connection Power

Respondent to submit reply within 21 days

7 Nov 2013 CLOSED

537 4 Oct 2013 ABDALLAH SIMBA KEKO MAGURUMBASI

Keko Magurumbasi

DAWASCO EWURA/33/4/165 Sewer charge Water EWURA was copied

& therefore Acknowledged

NA CLOSED

536 3 Oct 2013 AUGUST A. MUNISI P O Box 72617 DSM

Tabata Kimanga TANESCO EWURA/33/1/232 Billing Power Respondent to submit reply within 21 days

13 Nov 2013 Dismissed

535 30 Sept 2013 EMMANUEL KIPOLE P O Box 35990 DSM

Mbweni, DSM TANESCO EWURA/33/1/231 Denied

connection Power

EWURA was copied & therefore

Acknowledged NA CLOSED

534 30 Sept 2013 JOE MPANGALA P O Box 7304 DSM

Boko Beach TANESCO EWURA/33/1/230 Compensation Power Respondent to submit reply within 21 days

25 Oct 2013 Mediation In

progress

533 30 Sept 2013 DEVOTA KIDIFFU KIBAMBA MJI MPYA

Kibamba Mji Mpya

TANESCO EWURA/33/1/229 Denied

connection Power

Respondent to submit reply within 21 days

25 Oct 2013 CLOSED

532 30 Sept 2013 JOHN K. MLAY P O Box 11290 MWANZA

Kibamba Mji Mpya

TANESCO EWURA/33/1/228 Denied

connection Power

Respondent to submit reply within 21 days

25 Oct 2013 CLOSED

531 30 Sept 2013 JUMUIA YA Watumiaji maji kwembe Box 19938 DSM

Kwembe DAWASCO EWURA/33/4/164 Mass

Disconnection Water

EWURA was copied & therefore

Acknowledged NA CLOSED

530 20 Sept 2013 ELLY DALLAS P O Box 50127 DSM

Mongo la Ndege TANESCO EWURA/33/1/227 Faulty meter Power Respondent to submit reply within 21 days

25 Oct 2013 In progress

529 16 Sept 2013 SAMWEL MKAMI P O Box 22646 DSM

Mbezi juu DAWASCO EWURA/33/4/163 Billing Water Respondent to submit reply within 21 days

8 Oct 2013 CLOSED

528 16 Sept 2013 Dr. BISEKO MUSIBA DSM

Majohe, Kisarawe TANESCO EWURA/33/1/226 Denied

Connection Power

Respondent to submit reply within 21 days

9 Oct 2013 CLOSED

527 9 Sept 2013 IQBAL DANJI P O Box 20140 DSM

Msasani TANESCO EWURA/33/1/225 Billing/faulty

meter Power

EWURA was copied & therefore

Acknowledged NA CLOSED

526 4 Sept 2013 JOEL O. MWASHA P O Box 60133 DSM

KINZIDU, GOBA TANESCO EWURA/33/1/224 Denied

connection Power

Respondent to submit reply within 21 days

21 Sept 2013 CLOSED

525 4 Sept 2013 ISAAC M. MAHONA P O Box 35602 DSM

TATEDO MBEZI JUU

TANESCO EWURA/33/1/223 Denied

connection Power

Respondent to submit reply within 21 days

21 Sept 2013 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

524 3 Sept 2013 SAVER & CATHERIN NADA BOX 31337 DSM

Kibaha

Govidette N.

Box 40556 DSM

EWURA/33/2/145 Adulteration Petroleum Tested sample was

within tbs specs NA

CLOSED

523 30 Aug 2013 A to Z Photo Express P O Box 4315 DSM

Kariakoo TANESCO EWURA/33/1/222 Billing Power Respondent to submit reply within 21 days

25 Sept 2013 CLOSED

522 30 Aug 2013 GODLIZEN E. MOSHI P O Box 490 MOROGORO

Mwanza TANESCO EWURA/33/1/221 Billing Power Respondent to submit reply within 21 days

25 Sept 2013 CLOSED

521 30 Aug 2013 ALFRED WAPALILA P O Box 5191 MOROGORO

Ngazengwa Street Morogoro

TANESCO EWURA/33/1/220 Billing Power Respondent to submit reply within 21 days

26 Sept 2013 CLOSED

520 23 Aug 2013 GIDEON J. NASARI C/o MM Attorneys Box 7281 DSM

Kibamba Kinondoni

TANESCO EWURA/33/4/162 Denied

connection Water

Respondent to submit reply within 21 days

17 Sept 2013 Hearing in progress

519 23 Aug 2013 FRANCIS TARIMO P O Box 14967 DSM

Kibamba TANESCO EWURA/33/1/219 Delayed

connection Power

Respondent to submit reply within 21 days

17 Sept 2013 CLOSED

518 7 Aug 2013 WAPANGAJI URAFIKI P O Box 20842 DSM

Urafiki, Ubungo DAWASCO EWURA/33/4/161 Sewer charge Water EWURA was copied

& therefore Acknowledged

NA CLOSED

517 June 2013 Mitomingi Enterprises

P O Box 20991 DSM

LINDI Sillas Filling

station EWURA/33/2/156

Selling above cap price

Petroleum Complainant to

submit more information

12 Aug 2013 WITHDRAWN

516 15 Jul 2013 E.S. NDOSI C/O FRANK J. MERO Mob. 0756398405 DSM

TABATA MATUMBI

TANESCO EWURA/33/1/218 Billing/meter tempering

Power Respondent to submit reply within 21 days

10 Aug 2013 In progress

515 11 Jul 2013 ANNA PAUL SINKOKO DSM

Magomeni, Makuti DAWASCO EWURA/33/4/160 Disconnection Water Respondent to submit reply within 21 days

6 Aug 2013

In progress

514 10 Jul 2013 SIMBA ABDALLAH KOJA Mbezi Beach Goig TANESCO EWURA/33/1/216 Compensation Power Respondent to

submit reply within 21 days

6 Aug 2013 Hearing in Progress

513 20 Jun 2013 GODFREY JOHNSON P O Box 528 DSM

MTWARA Mtwara Balance

investment EWURA/33/2/152

Selling above cap price

Petroleum Complainant to

submit more information

NA In progress

512 14 Jun 2013 G.A.K. PATEL P O Box 397 DSM

MKWEPU/MAKTABA STRT

DAWASCO EWURA/33/4/159 Billing Water Respondent to submit reply within 21 days

15 Jul 2013 CLOSED

511 17 Jun 2013 TUZA MNYAPALA P O Box 681 KIGOMA

Kigoma TANESCO EWURA/33/1/215 Billing Power Respondent to submit reply within 21 days

15 Jul 2013 CLOSED

510 11 Jun 2013 MCH. JACKSON MWANYESYA Box4652 MBALIZI

Mbalizi, Mbeya TANESCO EWURA/33/1/214 Change on customer category

Power Respondent to submit reply within 21 days

4 Jun 2013 In progress

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11

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

509 31 MAY 2013 DEO MUTTA P. O. BOX 1656 DSM

DODOMA TANESCO EWURA/33/1/213 Billing Power Respondent to submit reply within 21 days

28 Jun 2013 CLOSED

508 24 MAY 2013 VISION PLUS LTD BOX 397 DSM

OFF MAKTABA STREET

TANESCO EWURA/33/1/212 Faulty Meter Power Respondent to submit reply within 21 days

18 Jun 2013 CLOSED

507 23 MAY 2013 JULIANA H. LEMA BOX 465 DSM

MBEZI BLOCK G DAWASCO EWURA/33/4/158 Billing Water Respondent to submit reply within 21 days

20 Jun 2013 In progress

506 21 MAY 2013 BELIANA NGINDO BOX 62915 DSM

MANZESE TANESCO EWURA/33/1/Vol

II Faulty Meter Power

EWURA was copied & therefore

Acknowledged NA CLOSED

505 16 MAY 2013 JOHN B. PAUL UKONGA MOMBASA DSM

UKONGA, MOMBASA

TANESCO EWURA/33/1/211 Compensation Power Respondent to submit reply within 21 days

13 Jun 2013 In progress

504 6 MAY 2013 MAKURI MBAGGA MABERI P. O. Box 348 MUSOMA

MUSOMA CAMEL OIL MUSOMA

EWURA/33/2/151 Adulteration Petroleum Respondent to submit reply within 21 days

31 May 2013 CLOSED

503 2 MAY 2013 RADHIA AHMED P O Box 72175 DSM

DSM GBP Sinza EWURA/33/2/150 Adulteration Petroleum Tested sample was

within tbs specs NA

CLOSED

502 29 Apr 2013 G. P. SANDI P O Box 1406 MOSHI

MOSHI TANESCO EWURA/33/1/210 Meter Tempering Power EWURA was copied

& therefore Acknowledged

NA CLOSED

501 29 Apr 2013 SILVESTERMAGINGA P O Box 14480 MUGUMU, ARUSHA

MUGUMU ARUSHA

TANESCO EWURA/33/1/209 Compensation Power EWURA was copied

& therefore Acknowledged

NA Hearing in progress

500 30 Apr 2013 VITUKA SEC SCHOOL P O Box DSM

Yombo, Vituka TANESCO EWURA/33/1/208 Billing Power Respondent to submit reply within 21 days

31 May 2013 CLOSED

499 30 Apr 2013 FRANK KISSUI P O BoX 101048 DSM

Tabata, DSM TANESCO EWURA/33/1/207 Billing Power Respondent to submit reply within 21 days

31 May 2013 In progress

498 8 Apr 2013 KIDAVASHARY – RPC KATAVI BOX 31 MPANDA

Mpanda SAID BAS

FILLING ST EWURA/33/2/144 Adulteration Petroleum

Tested sample was within tbs specs

NA CLOSED

497 3 Apr 2013 DONASON CLEARING HOUSE LTD BOX 5504 DSM

Bakwata Bldg Bibi Titi

TANESCO EWURA/33/1/206 Billing Power Respondent to submit reply within 21 days

29 Apr 2013 In progress

496 28 Mar 2013 ABLA ESTATE DEVPT Box 3810 DSM

Regent Estate, Victoria

TANESCO EWURA/33/1/205 Billing Power Respondent to submit reply within 21 days

30 Apr 2013 Hearing in progress

495 25 Mar 2013 BAKARI SHINGO GONGOLAMBOTO DSM

Gongo la Mboto TANESCO EWURA/33/1/204 Billing Power Respondent to submit reply within 21 days

17 Apr 2013 Hearing in progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

494 28 Mar 2013 VALENCE MATUNDA P O Box 80096 DSM

SINZA, DSM TANESCO EWURA/33/1/203 Billing Power Respondent to submit reply within 21 days

25 Apr 2013 In progress

493 12 Mar 2013 ALLY JUMBE P O Box 1325 ARUSHA

Arusha TANESCO EWURA/33/1/202 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

492 12 Mar 2013 ROBINSON TRADERS P O Box 54606 DSM

DSM TANESCO EWURA/33/1/201 Billing Power Respondent to submit

reply within 49121 days

7 April 2013 CLOSED

491 4 Mar 2013 GERALDINO BWELINDO Box 77063 DSM

DSM TANESCO EWURA/33/1/200 Billing Power Respondent to submit reply within 21 days

7 April 2013 CLOSED

490 26 Feb 2013 DORIS KASSANDA P O Box 72781 DSM

Kijitonyama Victoria Serv.

Station EWURA/33/2/143

Supplied with less volume

Petroleum Respondent to submit reply within 21 days

27 Mar 2013 CLOSED

489 25 Feb 2013 PAUL N MBANDO P O Box 733 MOSHI

Shanty Town TANESCO EWURA/33/1/199 Billing Water Respondent to submit reply within 21 days

27 Mar 2013 In progress

488 1 Feb 2013 MOGA PRE&PRIMARY SCH. P O Box 77686 DSM

Mbweni Road DAWASCO EWURA/33/4/157 Re-connection Water Referred to

DAWASCO on 18 Feb 2013

27 Mar 2013 CLOSED

487 18 Febr 2013 NURDIN ESSAJI P O Box 414 DSM

Indira Ghandi DAWASCO EWURA/33/4/155 Dry tapes Water Referred to

DAWASCO on 16 Dec 2012

27 Mar 2013 In progress

486 15 Febr 2013 JUDITH OMBENI P O Box 63000 DSM

Tabata, DSM DAWASCO EWURA/33/4/154 Billing Water Respondent to submit reply within 21 days

15 Mar 2013 CLOSED

485 1 Febr 2013 YAJENDRA PADYA CO YUASA P O Box 40026 DSM

PUGU RD DAWASCO EWURA/33/4/156 Billing Water Respondent to submit

defense within 21 days

25 Feb 2013 Hearing in Progress

484 24 Jan 2013 ABDI A. OSMAN P O Box 8317 DSM

Mtoni, Temeke TANESCO EWURA/33/1/198 Compensation Electrocution

Power TANESCO to submit reply within 21 days

21 Jan 2013 In progress

483 23 Jan 2013 JOB DAUD MASIMA P O Box 9544 DSM

Msamvu Morogoro

PUMA Msamvu Morogoro

EWURA/33/2/141 Adulteration

Petroleum

Respondent to submit reply within 21 days

15 Feb 2013 CLOSED

482 13 Jan 2013 Manyafu Mwandete Mwakalinga P O Box 3411 DSM

Mbezi Ndumbwi TANESCO EWURA/33/1/196 Billing Power Referred to

TANESCO on 18 Jan. 2013

10 Feb 2013 Hearing in Progress

481 10 Jan 2013 NEEMA GODWIN KIVUYO P O Box 77637 DSM

Ubungo Maziwa DAWASCO EWURA/33/4/153 Billing Water DAWASCO Manager was called and the

matter was resolved NA CLOSED

480 3 Jan 2013 THOMPSON MPANJI P O Box 178 MBEYA

Mbeya TANESCO EWURA/33/1/194 Billing Power Referred to

TANESCO on 4 Jan. 2013

25 Jan 2013 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

479 31 Dec 2012 BAPTISTER MGAYA P O Box 72175 DSM

Iringa TANESCO EWURA/33/1/193 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

478 14 Jan 2013 JANUARY SHIMBA P O Box 4665 DSM

Luhanga, Kigogo TANESCO EWURA/33/1/192 Billing Power Resolved amicably NA CLOSED

477 24 Dec 2012 ANGELINA NGALULA BOX 38387 DSM

Masaki, DSM

Masaki Filling Station SOPCO

EWURA/33/2/139 Adulteration

Petroleum

Tested sample was out of TBS specs Complainant was

advised accordingly

NA CLOSED

476 21 Dec 2012 KHALIFA MWINYIMKUU BOX1438 DSM

Moshi TANESCO EWURA/33/1/195 Billing Power Referred to

TANESCO on 4 Jan. 2013

27 Jan 2013 CLOSED

475 13 Dec 2012 TANGA BOHRA ED So P O Box 190 TANGA

Upanga, DSM TANESCO EWURA/33/1/191 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

474 13 Dec 2012 SHREE SAMATAN SHARMA BOX 5 DSM

Kisutu DAWASCO EWURA/33/4/152 Billing Water Referred to

DAWASCO on 13 Dec 2012

3 Dec 2012 In progress

473 13 Dec 2012 JULIUS MAGAI P O Box 1863 DSM

Kibaha DAWASCO EWURA/33/4/151 Compensation Water Referred to

DAWASCO on 13 Dec 2012

3 Dec 2012 CLOSED

472 10 Dec 2012 BEATUS RWECHUNGURA BOX 580 DSM

Masaki, Magomeni

SOPCO Filling Station

EWURA/33/2/137 Adulteration

Petroleum

Referred to GBP Nzega on 12 Nov

2012 5 Dec 2012 CLOSED

471 4 Dec 2012 GODFREY E. MKOCHA BOX 1377 DSM

Magomeni TANESCO EWURA/33/1/190 Blling Power EWURA was copied

& therefore Acknowledged

NA CLOSED

470 4 Dec 2012 BI HALIMA RAJAB MANOZA BOX 70 MLANDIZI

Mlandizi DAWASCO EWURA/33/4/150 Billing Water EWURA was copied

& therefore Acknowledged

NA CLOSED

469 29 Nov 2012 MTUMWA NGALEMA P O Box 16502 DSM

Kariakoo DAWASCO EWURA/33/4/149 Billing Water Respondent

instructed to submit defense

25 Dec 2013 CLOSED

468 26 Nov 2012 HASSAN MWAMBA Mikocheni, DSM OIL COM

MIKOCHENI

EWURA/33/2/136 Adulteration

Petroleum

sample was out of TBS specs

NA CLOSED

467 24 Nov 2012 WAKAZI WA MTAA WA BIGWA MOROGORO

MOROGORO TANESCO EWURA/33/1/189 Delayed

Connection Power

Forwarded by MEM Contact to

complainant is missing

NA CLOSED

466 23 Nov 2012 ENG PASKAS KIMARYO P O BOX 14731 DSM

Ubungo Kibangu TANESCO EWURA/33/1/188 Blling Power Referred to

TANESCO on 27 Nov. 2012

13 Dec 2012 In progress

465 13 Nov 2012 PAUL MTETE P O BOX 9140 DSM

Buguruni Kisiwani TANESCO EWURA/33/1/187 Blling Power Referred to

TANESCO on 19 Nov. 2012

10 Dec 2012 In progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

464 13 Nov 2012 RICHARD KOMBOLE C/O JAMHURI ADVO BOX 80386 DSM

Ukonga, Majumba Sita,

TANESCO EWURA/33/1/185 Blling Power Referred to

TANESCO on 19 Nov. 2012

10 Dec 2012 Hearing in progress

463 20 Nov 2012 Bi ZAKHIA MWANGAMILA Box 14740 DSM

Kibamba TANESCO EWURA/33/1/186 Compensation

due to Fire accident

Power Respondent

instructed to submit defense

13 Dec 2012 Hearing in progress

462 8 Nov 2012 WAKAZI MBEZI LOUIS P O Box 30902 DSM

Mbezi Luis DAWASCO EWURA/33/4/148 Unreliable

supply Water

Complainant failed to respond

NA CLOSED

461 5 Nov 2012 CAG OFFICE P O Box 9080 DSM

Nzega GBP T (ltd) EWURA/33/2/135 Adulteration

Petroleum

Referred to GBP Nzega on 12 Nov

2012 5 Dec 2012 CLOSED

460 7 Nov 2012 AMBROSE ALEX MAGERE BOX 40643 DSM

Kwa Farid Filling

station at kwa Farid

EWURA/33/2/134 Sold Less Volume

Petroleum Referred to Weight

and Measure NA CLOSED

459 2 Nov 2012 MRS RAYA HEMED P. O. Box 16068 DSM

Magomeni TANESCO EWURA/33/1/184 Tariff Order Power Complainant was advised of tariff

review procedure NA CLOSED

458 2 Nov 2012 CRESENSIA RWECHUNGURA BOX 11287 DSM

Mbezi Beach TANESCO EWURA/33/1/183 Blling Power Referred to

TANESCO on 6 Nov. 2012

28 Nov 2012 In progress

457 29 Oct 2012 HAIKASE IRENE MMARI P O Box 8928 DSM

Tabata Magengeni

TANESCO EWURA/33/1/182 Blling Power Referred to

TANESCO on 7 Nov. 2012

28 Nov 2012 CLOSED

456 19 Oct 2012 TIPER P O Box 2608 Dar es Salaam

Kigamboni TANESCO EWURA/33/1/181 Blling Power EWURA was copied

& therefore Acknowledged

NA CLOSED

455 23 Oct 2012 YULITHA KAHUNDUKA BOX 6700 DSM

Kibamba Hospital TANESCO EWURA/33/1/180 Compensation

due to Fire accident

Power EWURA was copied

& therefore Acknowledged

NA CLOSED

454 16 Oct 2012 NAVIN KANABA P O Box 40026 DSM

Upanga, DSM TANESCO EWURA/33/1/179 Missing Unit in

new meter Power

Complainant advised accordingly

NA CLOSED

453 16 Oct 2012 VALENCE SIMON MATUNDA Box 80096 DSM

CITY PARK HOTEL,

K’NYAMA TANESCO EWURA/33/1/178

Disconnection Power Theft

Power Referred to

TANESCO on 18 Oct. 2012

8 Nov 2012 Hearing in progress

452 13 Nov 2012 CHRIS.. NYIRABU o/c JAMHURI ADV BOX 5038 DSM

Mbezi Beach TANESCO EWURA/33/1/172 Billing Power Referred to

TANESCO on 4 Oct. 2012

25 Oct 2012 In progress

451 8 Nov 2012 WANANCHI – MBEZI P O Box 30902 DSM

MBEZI LUIS DAWASCO EWURA/33/4/148 Unreliable

supply Water

Referred to DAWASCO on 12

Nov 2012 26 Nov 2012 CLOSED

450 15 Oct 2012 HAMIDU MBWANA P O Box 38439 DSM

Kisutu, DSM DAWASCO EWURA/33/4/147 Billing Water Referred to

DAWASCO on 15 Oct 2012

7 Nov 2012 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

449 5 Oct 2012 ESMAIL MOHAMED ESMAIL DSM

Kisutu, DSM DAWASCO EWURA/33/4/146 Billing Water Referred to

DAWASCO on 5 Oct 2012

28 Oct 2012 CLOSED

448 3 Oct 2012 MIDRAJI IBRAHIM P O Box 9754 DSM

Msimbazi

New Msimbazi Kerosine

Ltd Zakheim

EWURA/33/2/133 Selling beyond

cap price

Petroleum Compliance Order

Issued NA CLOSED

447 2 Oct 2012 ALLAN W. MBUNGA BOX 6016 ARUSHA

Soweto, Arusha TANESCO EWURA/33/1/175 Billing Power EWURA was copied

& therefore Acknowledged

25 Oct 2012 CLOSED

446 1 Oct 2012 MARTHA QORRO BOX 35040 DSM

Changanyikeni TANESCO EWURA/33/1/177 Meter Removal Power EWURA was copied

Acknowledged NA CLOSED

445 24 Sept 2012 BASIL SIMBANO Mbezi Luis DAWASCO EWURA/33/4/144 Billing Water Referred to

DAWASCO on 2 Oct 2012

17 Oct 2012 In progress

444 20 Sept 2012 AMNA SADIKI P O Box 78218 DSM

Sinza, DSM TANESCO EWURA/33/1/173 Meter Tempering Power Referred to

TANESCO on 25 Sept. 2012

16 Oct 2012 CLOSED

443 20 Sept 2012 FRANCIS SANGA P O Box 211 IRINGA

Nduli, Iringa TANESCO EWURA/33/1/176 Billing Power Referred to

TANESCO on 25 Sept. 2012

16 Oct 2012 CLOSED

442 20 Sept 2012 LUSHONE MUGANGAZA BOX 1656 DODOMA

Chang’ombe, Mnadani, Dodoma

DUWASA EWURA/33/4/143 Disconnection/Bi

lling Water

Referred to DAWASCO on 21

Sep 2012 12 Oct 2012 CLOSED

441 20 Sept 2012 AMINA SADIK P O Box 78218 DSM

Sinza TANESCO EWURA/33/1/173 Meter tempering

+ billing Power

Referred to TANESCO on 25

Sept. 2012 16 Oct 2012 CLOSED

440 19 Sept 2012 ANDY BLAKE PLOT 285 & 286 KIRUNGWE STRT KIGOMA

Kigoma KUWASA EWURA/33/4/142 Billing Water Referred to

DAWASCO on 21 Sep 2012

12 Oct 2012 CLOSED

439 19 Sept 2012 FURAEL S. KIMARO P O Box 1811 DODOMA

Lyamungo Kati TANESCO EWURA/33/1/171 Billing Power EWURA was copied

& therefore Acknowledged

NA CLOSED

438 14 Sept 2012 HAMIS LUSANDA P O Box 12219 DSM

Chang’ombe OILCOM

Ltd EWURA/33/2/132

Adulteration

Petroleum Tested Sample

conforms to TBS specs.

NA CLOSED

437 13 Sept 2012 ANOLD MWITUMBA HOUSE No. 125 MBEZI, MASAITI, DSM

Mbezi, Masaiti DAWASCO EWURA/33/4/141 Billing Water Referred to

DAWASCO on 20 Sep 2012

11 Oct 2012 In progress

436 13 Sept 2012 China Friendship Textile Ltd Box 20842 DSM

Urafiki, DSM None EWURA/33/2/131 Fuel found with

water Petroleum

Observed leakage on complainant storage facility

NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

435 10 Sept 2012 WATUMIAJI UMEME KIGOMA VIA EWURA CCC

Kigoma-Ujiji TANESCO EWURA/33/1/170 Billing Power Referred to

TANESCO 15 Sept 12

03 Oct 2013 In progress

434 7 Sept 2012 ELIA NDEJEMBI P O BOX 16533 ARUSHA

Singida Esat African Fossils Co.

Ltd EWURA/33/2/130

Selling beyond cap price

Petroleum

Compliance Order Issued

NA CLOSED

433 5 Sept 2012 ABDUL MUSA ALLY P O Box 76068 DSM

Tabata

Camel Petrol Station

Tabata/Mandela Rd

EWURA/33/2/129 Adulteration

Petroleum

Complainant did not have receipt

Scheduled for inspection.

NA CLOSED

432 26 Aug 2012 FELIX PETER URASSA BOX 6733 DSM

Upanga DAWASCO EWURA/33/4/140 Billing Water Referred to

DAWASCO on 20 Jul 2012

14 Aug 2012 CLOSED

431 26 Aug 2012 DIRU WALJI LADWA P. O. Box 20200 DSM

Chang’ombe TANESCO EWURA/33/1/169 Billing Power Referred to

TANESCO on 13 Sept. 2012

4 Oct 2012 In progress

430 6 Sep 2012 SALUM NASORO SAMGELA BOX 66 KIBAIGWA DODOMA

Kibaigwa TANESCO EWURA/33/1/168 Billing Power Referred to

TANESCO on 13 Sept. 2012

4 Oct 2012 In progress

429 10 Sep 2012 MATHIAS MUKANDALA BOX 10769 DSM

Mbagala charambe

TANESCO EWURA/33/1/167 Billing Power Referred to

TANESCO on 13 Sept. 2012

4 Oct 2012 In progress

428 23 Aug 2012 FAZAL & Co. Ltd P O Box 138 DSM

Chang’ombe, DSM

TANESCO EWURA/33/1/166 Billing Power Referred to

TANESCO on 10 Sept. 2012

1 Oct 2012 CLOSED

427 28 Aug 2012 JANET KITOSI Kibamba DAWASCO EWURA/33/4/138 Billing Water Referred to

DAWASCO on 30 Aug 2012

15 Sept 2012 CLOSED

426 23 Aug 2012 WENYE-VITI S/MTAA P O Box 582 KIGOMA

Kigoma/Ujiji KUWASA EWURA/33/4/137 Tariff/Poor Customer Service

Water

Referred to KUWASA on 10 Oct. 2012

2 Nov 2012 In progress

425 15 Aug 2012 KIRACHA SEC SCHOOL ROMBO, KILIMANJARO

Rombo, Moshi TANESCO EWURA/33/1/165 Delayed

connection Power

Referred to TANESCO on 24

Aug. 2012 18 Sep 2012 In progress

424 13 Aug 2012 SOSPETER MWITA P. O. Box 1218 DODOMA

Area “D” Dodoma DUWASA EWURA/33/4/136 Sewer Charge Water Referred to DUWASA

on 14 Aug. 2012 6 Sep 2012 CLOSED

423 13 Aug 2012 IDD MURANDA P. O. Box 6787 MOSHI

Moshi OIL COM near Bus

Stand EWURA/33/2/128

Adulteration

Petroleum

Complainant did not have receipt. Scheduled for

inspection.

NA CLOSED

422 10 Aug 2012 Dr. YOKEBETH VUHALHULA BOX 76747 DSM

Boko, Basihaya TANESCO EWURA/33/1/164 Compensation

due to electrocution

Power Referred to

TANESCO on 24 Aug. 2012

18 Sep 2012 In progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

421 9 Aug 2012 SAID EL – MAAMRY ADVOCATE BOX 5201 DSM

Mbezi Beach, Manzese

TANESCO EWURA/33/1/163 Compensation due to electric

faulty Power

Referred to TANESCO on 24

Sept. 2012 15 Oct 2012

Hearing in progress

420 26 Jul 2012 BARKE KAALE P O Box 8550 DSM

Tegeta DAWASCO EWURA/33/4/135 Billing Water EWURA was copied

& therefore Acknowledged

NA CLOSED

419 25 Jul 2012 MOHAMED HAMEER P O Box 2569 DSM

Upanga, DSM TANESCO EWURA/33/1/162 Compensation due to power

faulty Power

EWURA was copied & therefore

Acknowledged NA CLOSED

418 24 Jul 2012 MODESTER MACHENGO BOX 79048 DSM

Tandale, Manzese

TANESCO EWURA/33/1/161 Compensation

due to fire Power

Referred to TANESCO on 27 Jul

2012 20 Aug 2012 In progress

417 23 Jul 2012 WACHIMBAJI MADINI MERERANI BOX 1993 MOSHI

Ubungo Ubungo Service Station

EWURA/33/2/126 Selling above

cap price Petroleum

Compliance Order Issued

NA CLOSED

416 17 Jul 2012 IDDI SEMVUA MSANGI BOX 33677 DSM

Kisutu DAWASCO EWURA/33/4/134 Compensation Water Referred to

DAWASCO on 20 Jul 2012

14 Aug 2012 In progress

415 16 Jul 2012 MWANANCHAMBI MATANA BOX 70273 DSM

DSM TANESCO EWURA/33/1/159 Compensation Power Referred to

TANESCO on 18 Jul 2012

8 Aug 2012 In progress

414 10 Jul 2012 SUBIRA SAMWEL SENYAMLE BOX 76926 DSM

Kisutu DAWASCO EWURA/33/4/133 Billing Water Referred to

DAWASCO on 18 Jul 2012

10 Aug 2012 Hearing in progress

413 08 Jul 2012 RWEY BARONGO DSM TANESCO EWURA/33/1/160 BILLING Power Referred to

TANESCO on 17 Jul 2012

8 Aug 2012 In progress

412 06 Jul 2012 ABDUL KHAMBAGHA P O Box 2939 DSM

Sinza E DAWASCO EWURA/33/4/132 Sealed Sewer

Manhole Water

Referred to DAWASCO on 13 Jun

2012 NA CLOSED

411 29 Jun 2012 PETER BUJARI P O Box 65147 DSM

Ubungo Ubungo

Serv. Station

EWURA/33/2/125 Adulteration

Petroleum

Tested Sample conforms to TBS

specs. NA CLOSED

410 28 Jun 2012 BONIFACE SONGO P O Box 294 DSM

Mwenge Puma

Mwenge, initially BP

EWURA/33/2/124 Adulteration

Petroleum

Tested Sample conforms to TBS

specs. NA CLOSED

409 26 Jun 2012 DR.FIDELIS OWENYA BOX 72401 DSM

Mwenge NEW BP

BAGAMOYO RD

EWURA/33/2/123 Adulteration

Petroleum

Tested Sample conforms to TBS

specs. NA CLOSED

408 18 Jun 2012

DICKSON SAILEN P O Box 200061 DSM

Sophia/Kawawa St Plot No. 1512

& 1513 DAWASCO EWURA/33/4/131

Sealed Sewer Manhole

Water Referred to

DAWASCO on 26 Jun 2012

18 July 2012 In progress

407 18 Jun 2012 MWINYIMAYA C/O JAMHURI ADV. BOX 80386 DSM

Samora Ave. Opp TRA

TANESCO EWURA/33/1/158 BILLING Power Referred to

TANESCO on 26 Jun 2012

19 June 2012

CLOSED

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18

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

406 6 Jun 2012 MARCELINO OBBA P O Box 20950 DSM

Buguruni, Kisiwani

TANESCO EWURA/33/1/157 Conductor

passing over roof

Power EWURA was copied

& therefore Acknowledged

NA CLOSED

405 31 May 2012 NASIKA ALEXIES Moshi TOERHEM PETROLEU

M EWURA/33/2/122 Pricing Petroleum

Scheduled for future inspection

NA CLOSED

404 30 May 2012 KIMONGE ORIYO P O Box 70201 DSM

Uru - Moshi TANESCO EWURA/33/1/156 BILLING Power Referred to

TANESCO on 8 Jun 2012

4 July 2012 Hearing in progress

403 22 May 2012 CHARLES SEMGALAWE BOX 72109 DSM

MKURANGA TANESCO EWURA/33/1/155 Trespassing Power Referred to

TANESCO on 11 June 2012

20 June 2012

In progress

402 9 May 2012 YUSUF YENGA P O Box 15334 DSM

MBURAHATI DSM

TANESCO EWURA/33/1/154 BILLING Power Referred to

TANESCO on 30 May 2012

20 June 2012

In progress

401 9 May 2012

CHARLES J. MKILINDI CHARLES MCHOME P O Box 7592 DSM

KIBAHA TANESCO EWURA/33/1/153 Disconnection Power Referred to

TANESCO on 30 May 2012

20 June 2012

CLOSED

400 2 May 2012 NEEMA MOSHA P O Box 70703 DSM

Tabata OILCOM Tabata

EWURA/33/2/121 Supplied Fuel

with less Volume Petroleum

Referred to Weights and Measures

NA CLOSED

399 2 May 2012 SAMSON KASALA P O Box 35176 DSM

Mlimani City TOTAL Mlimani

EWURA/33/2/120 PRICING Petroleum Compliance Order

Issued NA CLOSED

398 2 May 2012 IRINGA TAXI DRIVERS , IRINGA

IRINGA

Kitanzini GAPCO Filling Station

EWURA/33/2/119 PRICING Petroleum Compliance Order

Issued NA CLOSED

397 2 May 2012 MUSSA MADOGO P O Box 45496 DSM

Mwembe Yanga TANESCO EWURA/33/1/152 Compensation

due to fire Power

Referred to TANESCO on 7 May

2012 28 May 2012

Hearing in progress

396 27 April 2012 MS HINDU LWENO P O Box 32041 DSM

Mbasa, Mwenge DAWASCO EWURA/33/4/129 Unfair

Disconnection Water Resolved Amicably NA CLOSED

395 27 April 2012 VINGINDO FILLING STATION BOX 152 DSM

LIWALE EWURA EWURA/33/2/118 In proper Fuel

Pricing Petroleum Resolved amicably NA CLOSED

394 19 April 2012 MOHAMEDALI R. MOHAMED P O Box 1596 DSM

ZANAKI DAWASCO EWURA/33/4/128 Billing Water Referred to

DAWASCO on 25 April 2012

18 May 2012 CLOSED

393 19 April 2012 MODEST G. KAZIRI P O Box 36165 DSM

MBEZI Mbezi

Service Station

EWURA/33/2/117 Adulteration

Petroleum

Parties Resolved amicably

NA CLOSED

392 11 April 2012 MAHMOOD INTERNATIONAL LTD P O Box 5728 DSM

IKWIRIRI TANESCO EWURA/33/1/151 Billing Power EWURA was copied

& therefore Acknowledged.

NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

391 10 April 2012 JUMA BENDERA MWINJUMA P O Box 2233 DSM

TABATA MAWENZI

TANESCO EWURA/33/1/150 Delayed

Connection Power

EWURA was copied & therefore

Acknowledged. NA CLOSED

390 11 April 2012 WAKAZI WA LUGURUNI & KIBAMBA BOX 31777 DSM

LUGURUNI & KIBAMBA

DAWASCO EWURA/33/4/124 Water shortage Water Referred to

DAWASCO on 17 April 2012

2 May 2012 In progress

389 5 April 2012 SAYANA J. MASSIKA P O BOX 12678 DSM

Kariakoo BIG BON

KARIAKOO EWURA/33/2/116

Adulteration

Petroleum Scheduled for future

inspection NA CLOSED

388 4 April 2012 BONIPHASE TIMOTHY P O Box 75746 DSM

WAZO GAPCO WAZO

EWURA/33/2/115 Adulteration

Petroleum

Sample did not conforms to TBS

specs. NA CLOSED

387 4 April 2012 EMMANUEL MUTAFUTWA P O Box 12578 DSM

MBAGALA BIG BON

MBAGALA EWURA/33/2/114

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

386 3 April 2012 G. A. K. PATEL & Co. LTD P O Box 397 DSM

KISUTU DAWASCO EWURA/33/4/126 BILLING Water Referred to

DAWASCO on 11 April 2012

3 May 2012 CLOSED

385 2 April 2012 SHABAN MARIJAN P O Box 35176 DSM

MLIMANI CITY TOTAL EWURA/33/2/113 Adulteration

Petroleum

Sample drawn for testing

NA In progress

384 27 March

2012 GOVT. PROCUMENT SERV. AGENCY, DSM

Kurasini MS ACER EWURA/33/2/112 Adulteration

Petroleum

Scheduled for future inspection

NA CLOSED

383 21 March

2012 WANANCHI WA MTAA WA LUGURUNI, DSM

LUGURUNI TANESCO EWURA/33/1/149 DENIED POWER

Power Referred to

TANESCO on 18 March 2012

2 Apr 2012 In progress

382 21 Mar 2012 FRED MBUYA DSM TANESCO EWURA/33/1/148 BILLING Power Hearing in progress NA Hearing in progress

381 21 March

2012 ALLY MAYUBI & Co. DSM

TUNGUNI STREET, ILALA

TANESCO EWURA/33/1/147 Delayed

connection Power

Referred to TANESCO on 02 April

2012 23 Apr 2012 In progress

380 21 March

2012 RASHID MWENYEMVUA P O Box 30288 KIBAHA

KIBAHA TANESCO EWURA/33/1/146 BILLING Power Referred to

TANESCO on 18 March 2012

2 Apr 2012 CLOSED

379 21 March

2012

S/SGT RUGERA P O Box 3010 DSM

DSM FIVE

WAYS BP EWURA/33/2/110

Adulteration

Petroleum Complainant withdrew

the complaint NA CLOSED

378 20 March

2012

OMAR J. MASHAURI P O BOX 75869 DSM

MBEZI LUIS DAWASCO EWURA/33/4/124 PRICING Water Complainant was

referred to Respondent

NA CLOSED

377 20 March

2012

HAMIS MOHAMED KAWEZA P O BOX 54124 DSM

MBEZI LUIS DAWASCO EWURA/33/4/125 BILLING Water Referred to

DAWASCO on 2 April 2012

23 April 2012 CLOSED

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20

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

376 1 March 2012 KAHAMA FILLING STATION BOX 821 KAHAMA

MOROGORO NATOIL EWURA/33/2/110 Adulteration

Petroleum Resolved Amicably NA CLOSED

375 20 March

2012 REV JOHN SIMON TUKAY P O Box 51 MOROGORO

MOROGORO

KOBIL, MKUNDI FILLING

STATION

EWURA/33/2/109 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

374 15 March

2012 MISHED CHUNILA KOTAK P O BOX 5757 DSM

AGGREY STREET

TANESCO EWURA/33/1/145 Disconnection Power The matter is at

District magistrate NA CLOSED

373 15 March

2012

RASHID L KAYUMBO P O Box 78745 DSM

Makanya, Kinondoni

TANESCO EWURA/33/1/144 BILLING Power Referred to

TANESCO on 18 March 2012

2 Apr 2012 CLOSED

372 9 March 2012 SOLOMON MINJA P O Box 3604, DSM

Mwananyamala OilCom

M'nyamala EWURA/33/2/108

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

371 8 March 2012 GEOFREY KIGONDA P O Box 31119 DSM

MLANDIZI STATE OIL

LTD EWURA/33/2/107

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

370 7 March 2012 ELIAS HENRY RUPIA BOX 84 USHIROMBO BUKOMBE

DSM DEPOT GAPCO LTD HQ

EWURA/33/2/106 PRICING Petroleum Parties met and

resolved NA CLOSED

369 7 March 2012 JUMA AMEDI P O Box 154 MASASI

MANGAKA MASASI

MANGAKA FILLING

STATION EWURA/33/2/105

OPERATION WITHOUT LICENCE

Petroleum Compliance Order

was issued NA CLOSED

368 7 March 2012 SG RESORT P O Box 15824 ARUSHA

TECHNICAL COLLEGE

TANESCO EWURA/33/1/143 BILLING Power EWURA was just

copied & thus Acknowledged.

NA CLOSED

367 16 Jan 2012 HALIFA K. MASHAKA P O Box 7054 DSM

MODECO, MOROGORO

TANESCO EWURA/33/1/142 BILLING Power Referred to

TANESCO on 13 March 2012

6 April 2012 Hearing in progress

366 7 March 2012 S. VERSI & OTHERS P O Box 2890 DSM

SEA VIEW, DSM TANESCO EWURA/33/1/141 Emergency Nos not reachable

Power Referred to

TANESCO on 19 March 2012

4 Apr 2012 In progress

365 5 March 2012 MOHAMED HALFAN P O Box 20326 DSM

CLOCK TOWER TANESCO EWURA/33/1/140 FAULTY

TRANSFORMER

Power Complainant withdrew

the complaint NA CLOSED

364 5 March 2012 MANYAMA P O Box 20326 KIBAHA PWANI

Mwendapole, KIBAHA

TANESCO EWURA/33/1/139 BILLING Power Mediated failed,

resolved via hearing NA CLOSED

363 27 Feb 2012 RAMADHANI A. NYONI P O Box 27 NAMTUMBO

RUVUMA NAMTUMBO TANESCO EWURA/33/1/138 BILLING Power

Parties were mediated

NA CLOSED

362 16 Feb 2012 WAKAZI WA BARAA ARUSHA

BARAA, ARUSHA TANESCO EWURA/33/1/137 Denied Power Power EWURA was just

copied. Acknowledge. NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

361 24 Feb 2012 N. G. TAIBJI S L P 384 TANGA

TANGA TANESCO EWURA/33/1/136 Disconnection Power EWURA was just

copied. Acknowledge. NA CLOSED

360 14 Feb 2012 MUSTAFA RASHID P O BOX 1596 DSM

Zanaki Street DAWASCO EWURA/33/4/123 Disconnection Water Referred to

DAWASCO on 30 May 2012

13 June 2012

CLOSED

359 29 Feb 2012 SATAFRIK TANZANIA LTD P O BOX 2187 DSM

Samora Ave DAWASCO EWURA/33/4/122 Disconnection Water Resolved amicably NA CLOSED

358 21 Feb 2012 FUAD ABDUL OMAR P O Box 4025 DSM

IPAGALA SOUTH,

DODOMA DUWASA EWURA/33/4/121

Re-imbursement of service line

costs Water

Referred to DUWASA on 29 Feb 2012

NA CLOSED

357 23 Feb 2012 KIBOTRADE TEXTILE LTD P O Box 76232 DSM

PUGU RRD TANESCO EWURA/33/4/120 BILLING Water EWURA was just

copied & thus Acknowledge.

NA CLOSED

356 22 Feb 2012 FATHIYA SAID SALUM P O BOX 4123 DSM

PUGU RRD TANESCO EWURA/33/4/119 BILLING Water Referred to

DAWASCO on 24 Feb 2012

15 March 2012

In progress

355 23 Feb 2012 SINGIDA UWSA P O Box 174 SINGIDA

SINGIDA TANESCO EWURA/33/1/135 BILLING Power EWURA was just

copied. Acknowledge. NA CLOSED

354 24 Feb 2012 BENCOLIAS N. TINKALIGAILE Box 11364 DSM

TABATA CAMEL OIL

TABATA EWURA/33/2/104

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

353 21 Feb 2012 SAID MOHAMED. MFAKI DSM

Mchikichini Mbagala

TANESCO EWURA/33/1/134 Compensation Power Referred to

TANESCO on 24 Feb 2012

9 Marc 2012 CLOSED

352 21 Feb 2012 MBERWA N. BARUTI PANGANI, TANGA

MWERA, PANGANI.

TANESCO EWURA/33/1/133 Compensation Power Referred to

TANESCO on 24 Feb 2012

9 Marc 2012 CLOSED

351 20 Feb 2012 SALMA NAEEM DAR BOX 20813 DSM

KARIAKOO TANESCO EWURA/33/1/132 BILLING Power Referred to

TANESCO on 23 Feb 2012

9 Marc 2012 In progress

350 20 Feb 2012 THOBIAS MREMA P O Box 50117 DSM

KURASINI MVINJENI

TANESCO EWURA/33/1/131 Denied Power Power Referred to

TANESCO on 17 Feb 2012

9 Marc 2012 In progress

349 16 Feb 2012 STANLEY Sec Sch. Box 40385 DSM

TOANGOMA TANESCO EWURA/33/1/130 Breach of Contract

Power Referred to

TANESCO on 17 Feb 2012

9 Marc 2012 In progress

348 14 Feb 2012 Wapangaji Plt No 13/44 Box 77420 DSM

Mtaa wa Sikukuu na Aggrey

TANESCO EWURA/33/1/129 BILLING Power Referred to

TANESCO on 17 Feb 2012

9 Marc 2012 In progress

347 10 Feb 2012 Wakazi - Kwamsuguli Box 31902, DSM

MBEZI TANESCO EWURA/33/1/128 Denied Power Power Referred to

TANESCO on 17 Feb 2012

9 Marc 2012 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

346 10 Feb 2012 AMANI NYONGOLO P O Box 10 DSM

KINONDONI, DSM

TANESCO EWURA/33/1/127 BILLING Power Referred to

TANESCO on 17 Feb 2012

9 Marc 2012 In progress

345 10 Feb 2012 OYSTERBAY HOSP. P O Box 23279 DSM

MASAKI DAWASCO EWURA/33/4/118 BILLING Water Referred to

DAWASCO on 20 Feb 2012

5 Marc 2012 CLOSED

344 5 Jan 2012 BRIDGET RADHIA KIZENGA P O Box 32141 DSM

MWENGE, DSM BAMAGA FILLING

STATION EWURA/33/2/103

Adulteration

Petroleum Resolved Amicably NA CLOSED

343 31 Jan 2012 Mugomeke L. Matthias P O Box 32348 DSM

SINZA DAWASCO EWURA/33/4/116 Denied Supply Water Referred to

DAWASCO on 2 Feb 2012

18 Feb 2012 CLOSED

342 31 Jan 2012 SAMWEL M. MHINA P O Box 3592 DSM

MBEZI, MAKONDE

TANESCO EWURA/33/1/126 Compensation due to FIRE

Power

Referred to TANESCO on 17 Feb

2012

10 March 2012

CLOSED

341 12 Dec 2011 SAID BIHOMELAN P O Box 558 KIGOMA

KIGOMA KUWASA EWURA/33/4/117 BILLING Water Referred to

TANESCO on 1 Feb 2012

29 Feb 2012 In progress

340 5 Oct 2011 KAMAL STEEL P O Box DSM

KEKO TANESCO EWURA/33/1/125 Compensation Power Award Issued after

hearing NA CLOSED

339 25 Jan 2012 HAMENYIMANA THOMAS P O Box 10819 DSM

AGGREY STREET

TANESCO EWURA/33/1/124 BILLING Power Referred to

TANESCO on 1 Feb 2012

15 Feb 2012 CLOSED

338 24 Jan 2012 WAPANGAJI WA NHC BLOCK 3/79 DSM

NKRUMAH, DSM TANESCO EWURA/33/1/123 BILLING Power Referred to

TANESCO on 1 Feb 2012

15 Feb 2012 CLOSED

337 24 Jan 2012 WAKAZI WA UBUNGO, DSM

UBUNGO, DSM TANESCO EWURA/33/1/122 Passage of

conductor over houses

Power Referred to

TANESCO on 2 Feb 2012

16 Feb 2012 CLOSED

336 19 Jan 2012 LAMBE INDUSTRIES LTD P O Box 105424 DSM

PUGU ROAD TANESCO EWURA/33/1/121 BILLING Power EWURA copied -

acknowledged NA In progress

335 16 Jan 2012 HALIFA K. MASHAKA P O Box 7054 DSM

MAZIMBU MOROGORO

TANESCO EWURA/33/1/120 BILLING Power Referred to

TANESCO on 30 March 2012

20 April 2012 CLOSED

334 11 Jan 2012 Sospeter Ndalahwa

P O Box 7783 DSM

STAKISHARI UKONGA

TANESCO

EWURA/33/1/118

BILLING Power

Complainant was advised to honor

agreement entered NA CLOSED

333 4 Jan 2012 WAKAZI KICHEMCHEM,

DSM MBAGALA TANESCO EWURA/33/1/117

ROAD BLOCKAGE

Power Referred to

TANESCO on 5 Jan 2012

19 Jan 2012 CLOSED

332 7 Jan 2012 MAGDALENA KABYEMELA BOX 104810 DSM

MBAGALA TANESCO EWURA/33/1/116 Billing Power Referred to

TANESCO on 5 March 2012

26 March 2012

CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

331 13 Jan 2012 S. M. NGEMERA P O BOX 370114 DSM

MWENGE DAWASCO EWURA/33/4/115 BILLING Water Referred to

DAWASCO on 20 Jan 2012

06 Feb 2012 CLOSED

330 17 Aug 2010 SAADA OSMAN P O Box 34848 DSM

UPANGA DAWASCO EWURA/33/4/114 BILLING Water EWURA was copied.

Acknowledged. NA CLOSED

329 2 Jan 2012 HEMED SELEMANI P O BOX 20070 DSM

DAWASCO EWURA/33/4/113 BILLING Water Referred to

DAWASCO on 13 Jan 2012

30 Jan 2012 CLOSED

328 21 Dec 2011 MARTIN FRANK P O BOX 77774 DSM

KIJITONYAMA DAWASCO

KISUTU EWURA/33/4/112

Delayed sewer connection

Water Referred to

DAWASCO on 02 Jan 2012

15 Jan 2012 CLOSED

327 21 Dec 2011 DELISDER SELESTIN P O

BOX 7623 DSM MBAGALA BIG BON EWURA/33/2/102

Adulteration

Petroleum Referred to supplier NA CLOSED

326 20 Dec 2011 ARIMIA S. URASA DSM

KIMARA DAWASCO EWURA/33/4/111 Disconnection Water Referred to

DAWASCO on 30 Dec 2011

17 Jan 2012 CLOSED

325 07 Dec 2011 JUMA HUSSEIN MBONDO

P O BOX 12519 DSM KIPAWA TANESCO EWURA/33/1/115 Billing Power

Referred to TANESCO on 29 Dec

2011 15 Jan 2012 In progress

324 13 Dec 2011 SILVANUS KAITIRA P O BOX 2538 DSM

SOKOTA CAMEL OIL EWURA/33/2/101 Adulteration

Petroleum Referred to supplier NA CLOSED

323 07 Dec 2011 METAL PRODUCTS LTD P

O BOX 2332 DSM NYERERE RD TANESCO EWURA/33/1/113 Billing Power

Referred to TANESCO on 16 Dec

2011 31 Dec 2011 In progress

322 06 Dec 2011 LT. COL F J FUNGO

P O BOX 76307, DSM MBWENI MASATI DAWASCO EWURA/33/4/110 Billing Water

Referred to DAWASCO on 16

Dec 2011 31 Dec 2011 In progress

321 06 Dec 2011 JOHN MASSAWE LUNGU

BUNJU, DSM BUNJU

G.B.P BOKO

EWURA/33/2/100 Adulteration

Petroleum

Sample did not conform to TBS specs

NA CLOSED

320 06 Dec 2011 GODFREY CHARLES P O

BOX 66674 DSM BUNJU

G.B.P BOKO

EWURA/33/2/99 Adulteration

Petroleum Referred to supplier NA CLOSED

319 06 Dec 2011 SCHOLASTICA KALEMBO

P O BOX 77464 DSM BUNJU

G.B.P BOKO

EWURA/33/2/98 Adulteration

Petroleum Referred to supplier NA CLOSED

318 30 Nov 2011 BURHAN JUMA P O Box 225 MWANZA

MWANZA MOIL EWURA/33/2/97 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

317 30 Nov 2011 RODRICK MARANDU

DSM BUGURUNI TANESCO EWURA/33/1/113 Billing Power

Referred to TANESCO on 16 Dec

2011 31 Dec 2011 In progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

316 29 Nov 2011 SHAHNAZ MFUNDO P O BOX 4739 DSM

BUNJU TANESCO EWURA/33/1/112 Delayed

connection Power

Referred to TANESCO on 16 Dec

2011 31 Dec 2011 In progress

315 28 Nov 2011 M-KITI S. YA MTAA CHANGANYIKENI BOX 75353 DSM

Changanyikeni DAWASCO EWURA/33/4

GENERAL FILE Water shortage Water

Referred to DAWASCO on 16

Dec 2011 31 Dec 2011 In progress

314 21 Nov 2011 HASSAN S. OMARY P O Box 92 MTWARA

MTWARA

GAPCO, Balance

Investment and CAMEL

OIL

EWURA/33/2/96 Selling above

approved price Petroleum

Compliance Orders were issued

NA CLOSED

313 18 Nov 2011 MIKE DADDY JUNIOR, DSM

Mwananyamala TANESCO EWURA/33/1/111 Unspecified

claims Power Set for mediation NA CLOSED

312 16 Nov 2011 OILCOM P O BOX 20831 DSM

UBUNGO TANESCO EWURA/33/1/110 Faulty

Transformer Power Acknowledged NA CLOSED

311 9 Nov 2011 MARY T. ONESMO P O Box 210 IRINGA

IRINGA CAMEL OIL

LTD EWURA/33/2/95

Adulteration

Petroleum Scheduled for future

inspection NA CLOSED

310 1 Nov 2011 TANGANYIKA ARMS P O Box 605 DSM

MOSHI UHURU PEAK

SERVICE EWURA/33/2/94

Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

309 31 Oct 2011 BUBELWA KAIZA P O BOX 32505 DSM

KIBAHA DAWASCO EWURA/33/4/109 Disconnection Water Referred to

DAWASCO ON 5 Oct 2011

23 Nov 2011 In progress

308 31 Oct 2011 ALPHONCE MURRO P O Box 11814 DSM

Kipawa DSM OILCOM Kipawa

EWURA/33/2/93 Supplied with

Diesel instead of Petrol

Petroleum Referred to supplier 25 Nov 2011 In progress

307 28 Oct 2011 ADAM N. MVULA P O Box KIBAHA

KIBAHA DAWASCO EWURA/33/4/108 Billing Water Set for Mediation NA CLOSED

306 25 Oct 2011 ERICUS E. RUKAMBA P O BOX 70570 DSM

KIJITONYAMA VICTORIA

Service Station

EWURA/33/2/92 Selling above

approved price Petroleum

Compliance Order Issued and fine paid

NA CLOSED

305 21 Oct 2011 GULAMALI CHAGANI P O BOX 38100 DSM

MALIK DAWASCO EWURA/33/4/107 Sewer charge Water Compliance Order

Issued NA In progress

304 19 Oct 2011 JUMA RAJABU MAXCOM AFRICA, MOROGORO

Morogoro TANESCO EWURA/33/1/109 LUKU sold

above approved tariff

Power Under investigation NA In progress

303 10 Oct 2011 HAMID A. MAKAWA P O Box 30800 KIBAHA

KIBAHA DAWASCO EWURA/33/4/106 Billing Water Set for mediation NA CLOSED

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25

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

302 10 Oct 2011 VANIRA TALLEKY P O BOX 997 SINGIDA

KARAKANA TANESCO EWURA/33/1/108 Disputing

connection charges

Power Complainant advised

to follow up with TANESCO

NA CLOSED

301

10 Oct 2011 Mr & Mrs Nunes Merwyn P O Box 2587 ARUSHA

TEMI, ARUSHA AUWSA EWURA/33/4/105 Billing Water Set for mediation NA CLOSED

299 27 Sept 2011 JACOB STEPHEN LAIZER BOX 1260 ARUSHA

SEKEY AUWSA EWURA/33/4/104 Disconnection Water Referred to

DAWASCO ON 5 Oct 2011

19 Oct 2011 CLOSED

298 29 Sept 2011 ATHMAN MHAGAMA P O BOX 9234 MTWARA

SHANGANI MTWARA

TANESCO EWURA/33/1/107 Billing Power Referred to

TANESCO on 5 Oct 2011

29 Oct 2011 CLOSED

297 22 Sept 2011 CHRISTOPHER B. SHALUM PO BOX 364 BUKOBA

BUKOBA

MITESH SERV

STATION LTD

EWURA/33/2/91 Selling above

approved price Power

Compliance Order was issued

NA CLOSED

296 21 Sept 2011 RICHARD LYAMUYA P O BOX 252 DSM

BUNJU PLOT 28 BLOCK 23

DAWASCO EWURA/33/4/103 Delayed

connection Water

Authority was copied by Ministry of Water

NA CLOSED

295 21 Sept 2011 UHURU PUBLICATION BOX 9221 DSM

MSIMBAZI BOG BON MSIMBAZI

EWURA/33/2/90

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

294 19 Sept 2011 Hon. Mr. justice Stephen Ihema BOX 72178 DSM

UPANGA BP

UPANGA EWURA/33/2/89

Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

293 16 Sept 2011 EDSON CHONGOLO P O BOX 16740 ARUSHA

ARUISHA TANESCO EWURA/33/1/104 Interest clam

due to delayed connection

Power Complainant advised

to follow up with TANESCO

NA CLOSED

292 16 Sept 2011 SHIRIKA LA MASOKO, KARIAKOO BOX 15789 DSM

KARIAKOO TANESCO EWURA/33/1/106 Billing Power Complainant advised

to follow up with TANESCO

NA CLOSED

291 9 Sept 2011 WILIBROD Mugyabuso P o box 10660 DSM

Bandari Institute TANESCO EWURA/33/1/105 Compensation Power Complainant advised

to follow up with TANESCO

NA CLOSED

290 8 Sept 2011 INTERSTATE MINING P O BOX 10660 ARUSHA

MAHENGE ULANGA

ESTA PETRO FILLING

STATION

EWURA/33/2/88 Adulteration

Petroleum

Scheduled for future inspection

NA CLOSED

289 2 Sept 2011 SADIK MOHAMED P O Box 46113 DSM

TEMEKE BIG BON TEMEKE

EWURA/42/308 Poor Customer

Service Petroleum

Referred to BIG BON TEMEKE

31 Oct 2011 CLOSED

288 21 Oct 2011 EDWARD MWAKAZI P O BOX 77268 DSM

KIMARA TANESCO EWURA/33/1/103 Compensation Power Referred to

TANESCO on 31 Oct 2011

14 Nov 2011 Hearing in progress

287 29 Aug 2011 WAKAZI WA MBURAHATI MIANZIN C/O ELIZEUS RUTHA,

MBURAHATI MIANZIN

DAWASCO EWURA/33/4/102 Water shortage Water Referred to

DAWASCO ON 15 Sept 2011

30 Sept 2011 In progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

DSM

286 25 Aug 2011 VICTOR MJATA PWEZA P O BOX 5162 DSM

TANGA TANESCO EWURA/33/1/102 BILLING Power NA NA CLOSED

285 18 Aug 2011 OMAR HAMIS P O BOX 25087 DSM

MSIMBAZI, DSM BIG BON

MSIMBAZI EWURA/33/2/87

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

284 17 Aug 2011 DEUSDEDIT RWEGOSHORA, DSM

KIMARA TANESCO EWURA/33/1/101 Trespassing Power Complainant was advised to stop

agricultural activities NA CLOSED

283 10 Aug 2011 HILLARY URION P O BOX 9192 DSM

DODOMA GAPCO,

DODOMA UHURU

EWURA/33/2/86 Received fuel

with less volume Petroleum

Referred to Weights and Measures

Agency NA CLOSED

282 10 Aug 2011 ESTOMIL MBUYA P O BOX 9121 DSM

KIMARA TANESCO EWURA/33/1/100 Varying luku

prices Power

Referred to TANESCO on 15 Aug

2011 NA CLOSED

281 9 Aug 2011 WKHILI MURO OF KIBAHA SERV STATION, KIBAHA

KIBAHA BP (T) LTD EWURA/33/2/85 FUEL LOSSES Petroleum Referred to Weights

and Measures Agency

NA CLOSED

280 5 Aug 2011 LUCIA DAUD NGAYAMBA P O BOX 307 IFAKARA

IFAKARA KITALU "D"

TANESCO EWURA/33/1/99 Disconnection Power Referred to

TANESCO on 15 Aug 2011

30 Aug 2011 In progress

279 5 Aug 2011 M. E. NKURLU P O BOX 2675 DSM

KIMARA DAWASCO EWURA/33/4/99 Disconnection Water Mediated NA CLOSED

278 1 Aug 2011 EDWARD MWAKAZI P O BOX 77286 DSM

KIMARA TANESCO EWURA/33/4/103 Compensation Power Acknowledgement letter was written to

parties NA In progress

277 8 April 2011 GIDEON NGAAY P O BOX 13570 ARUSHA

SOKON II TANESAC

O EWURA/33/1/98 BILLING Power Mediated NA CLOSED

276 17 Aug 2011 SALEEKA APARTMENT P O BOX 3287 DSM

MIKOCHENI DAWASCO EWURA/33/4/101 BILLING Water Mediated NA CLOSED

275 26 July 2011 Suleiman Nyakipande MUSOMA

MUSOMA TANESCO EWURA/33/4/100 Billing Power Resolved NA CLOSED

274 21 July 2011 Gaspa Kisenga P O Box 8356 DSM

MBEZI JOGOO TANESCO EWURA/33/1/97 Disconnection Power Complainant

requested to react on TANESCO letter

NA In progress

273 18 July 2011 WORLDJET TRAVEL & TOURS LTD P O BOX 72441 DSM

KISUTU TANESCO EWURA/33/1/95 BILLING Power Referred to

TANESCO on 5 Aug 2011

16 Aug 2011 In progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

272 13 July 2011 JONES SHIRIMA KIBAMBA DSM

KIBAMBA TANESCO EWURA/33/1/94 BILLING Power Referred to

TANESCO on 18 July 2011

10 Aug 2011 CLOSED

271 5 July 2011 SIFALINE MFINANGA P. O. Box 7921 DSM

KIMARA, DSM TANESCO EWURA/33/1/93 Compensation Power Referred to

TANESCO on March 2012

NA CLOSED

270 24 June 2011 MELES I. MASSAWE P O Box 8822 MOSHI, K'NJARO

Moshi TANESCO EWURA/33/1/92 Delayed

Connection Power Mediated NA CLOSED

269 22 June 2011 RAUL BAYONA DSM

St Peter DSM Magomeni

Gapco Serv Station

EWURA/33/2/84 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

268 20 June 2011 PATRICK E. MOSHI P O Box 13701 DSM

Kongowe Oil Com Kongowe

EWURA/33/2/83 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

267 14 June 2011 ANDREW P. KIDIKU DSM

Kitunda Kibeberu TANESCO EWURA/33/1/90 Delayed

Connection Power

Referred to TANESCO on 21

June 2011 28 July 2011 CLOSED

266 13 June 2011 LEVIRAWI MWAKYOMA P O BOX 3030 DSM

MAZIZINI UKONGA

NIEFUS F. TEMBA

EWURA/33/2/82 Adulteration

Petroleum

Referred to Respondent

30 June 2011

In progress

265 9 June 2011 OMAR MOHAMED P O BOX DSM

DSM TANESCO EWURA/33/1/89 BILLING Power Hearing conducted and Award Issued

NA CLOSED

264 8 June 2011 LAKE OIL P O BOX 5055 DSM

MIKOCHENI TANESCO EWURA/33/1/88 Delayed

Connection Power Mediated NA CLOSED

263 7 June 2011 MONICA N. MBEGA P O Box 8407 DSM

Kibaha Oil Com Kibaha

EWURA/33/2/81 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

262 06 June 2011 SIFALINE JUMA MFINANGA P O Box 7921 DSM

Kimara, Mbezi TANESCO EWURA/33/1/93 Compensation Power Acknowledgement letter was written to

parties NA CLOSED

261 31 May 2011 CLARA ANCHILLA IBIHYA P O Box 30247 DSM

Mloganzila Kibamba CCM

DAWASCO EWURA/33/4/97 Denied supply Water Mediated NA CLOSED

260 24 May 2011 ALLY KIDESU P O Box 1133 DSM

Kiteto, Manyara

Struggle Group Auto Serv Filling

Station

EWURA/33/2/80 Adulteration

Petroleum

Tested did not conform to TBS specs

NA CLOSED

259 18 May 2011 JONAS MBASA P O Box 11916 DSM

Mkuranga Panone and

Co. Ltd EWURA/33/2/79

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

258 11 May 2011 BARGASH GHALIB P O Box 710 DSM

Azikiwe/Swahili

Azikiwe and Swahili service station

EWURA/33/2/78 Adulteration

Petroleum

Tested did not conform to TBS specs

NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

257 6 May 2011 HAMOUD SUMRY P O Box 42242 DSM

Keko Tolori TANESCO EWURA/33/1/87 Faulty Meter Power Referred to

TANESCO on 10 May 2011

28 May 2011 CLOSED

256 5 May 2011 MRISHO MAZINGE P O Box 20977 DSM

Yombo Dovya TANESCO EWURA/33/1/86 Faulty Meter Power Referred to

TANESCO on 10 May 2011

28 May 2011 CLOSED

255 29 April 2011 Nyanza Road Works Ltd P O BOX 4477 DSM

Kipawa DSM Oil Com (T) Ltd Kipawa

EWURA/33/2/77 Adulteration

Petroleum

Sample drawn for testing

NA In progress

254 29 April 2011 ELISANTE MBISE P O BOX 14131 DSM

Korogwe World Wide

Oil Co. Korogwe

EWURA/33/2/76 Adulteration

Petroleum

Reported late. Noted for future inspection.

NA CLOSED

253 28 April 2011 Beijing Construction Eng. Group Co. Ltd P O Box 80208 DSM

Dodoma DUWASA EWURA/33/4/97 Billing Water Parties Mediated NA CLOSED

252 27 April 2011 NITWA MSEMEMBO P O BOX 7311 ARUSHA

ARUSHA AUWSA EWURA/33/4/96 BILLING Water Parties Mediated NA CLOSED

251 4 April 2011 MATHIAS GINGI P O BOX 60165 DSM

Karatu Total

Karatu EWURA/33/2/74

Adulteration

Petroleum Sample drawn for

testing NA In progress

250 14 Jan. 2011 JANUARY SHIMBA P O BOX 5664 DSM

KIGOGO, LUHANGA

TANESCO EWURA/33/1/85 Billing Power REFERED TO

TANESCO ON 26 Jan 2011

6 April 2011 Hearing in progress

249 18 March

2011

K. RENGETA P O Box 11636 DSM

Kibaha TANESCO EWURA/33/1/84 Billing Power REFERED TO

TANESCO ON 22 March 2010

10 Feb 2011 CLOSED

248 21 March

2011 INNOCENT SEMU, DSM Mbezi Juu

Mbezi Serv Station

EWURA/33/2/73 Adulteration

Petroleum

The Matter was resolved amicably

NA CLOSED

247 15 March

2011 DAMAS K. MICHAEL P O Box 75219 DSM

Kibaha NATOIL Kibaha

EWURA/33/2/72 Adulteration

Petroleum

The Matter was resolved amicably

NA CLOSED

246 3 March 2011 SELEMAN SHARIF P O Box 46288 DSM

Mbagala Mtoni

Mtongani GAPCO

EWURA/33/2/71 Adulteration

Petroleum

No transaction proof. Noted for future

inspection. NA CLOSED

245 27 Jan 2011 JOHN M. KIHENGU P O Box 77865 DSM

Arusha BP Market

Square Arusha

EWURA/33/2/70 Adulteration

Petroleum

Reported late. Noted for future inspection.

NA CLOSED

244 20 Jan 2011 STEPHEN CHACHA P O BOX 70335 DSM

Tabata DSM BP Nelson

Mandela Rd EWURA/33/2/69

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

243 17 Jan 2011 ERASMO MBILINYI P O BOX 4665 DSM

Plot 473 Block”A” Sinza

DAWASCO EWURA/33/4/94 Delayed Sewer

Connection Sewer

REFERED TO DAWASCO ON 28

Jan 2011 NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

242 13 Jan 2011 EPIPHANIA G. MOSHA P O BOX 7056 DSM

Ubungo Kibangu DAWASCO EWURA/33/4/93 Deprived of

water service water

REFERED TO DAWASCO ON 18

Jan 2011 03 Febr 2011 CLOSED

241 4 Jan 2011 DEUSDEDIT J RWEGOSHORA DSM

Kimara Suka DAWASCO EWURA/33/4/92 Disputing

DAWASCO tariff water

Complainant was educated on tariff review procedure

NA CLOSED

240 4 Jan 2011 NYANGE AND ASSOCIATES P O BOX 7921 DSM

Sinza - DSM BP

Shekilango Rd

EWURA/33/2/68 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

239 31 Dec 2010 K. H MANECK P O BOX 2737 DSM

Mkwepu Strt DSM DAWASCO EWURA/33/4/91 Deprived of

water service Water

REFERED TO DAWASCO ON 8 Jan

2011 22 Jan 201 CLOSED

238 29 Dec 2010

MKUU WA JESHI LA POLISI BOX 94 MOROGORO

Morogoro LAKE OIL EWURA/33/2 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

237 24 Dec 2010 MOHAMED BAKARI P O BOX 31042 DSM

Chanika Kingwale

Filling station

EWURA/33/2/67 Adulteration

Petroleum

Suspected product was out of stock.

Scheduled for future inspectioin

NA CLOSED

236 23 Dec 2010 MSAFIRI MOHAMED P O BOX 31042 DSM

Mwananyamala

OILCOM Mwananyamala kwa

Kopa

EWURA/33/2/66 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

235 22 Dec 2010 JUMA NDAMBILE P O BOX 31042 DSM

SHIKILANGO RD BAMAGA FILLING

STATION EWURA/33/2/65

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

234 20 Dec 2010 SHAH D. T P O BOX 1362 DSM

MAKTABA STREET

DAWASCO EWURA/33/4/90 Disputing Sewer

Charge Sewer

REFERED TO DAWASCO ON 27

Jan 2011 11 Febr 2011 In progress

233 17 Dec 2010 RDR. PETER BUJARI P O BOX 65147 DSM

KUNDUCHI

OIL LINK BAGAMOY

O RD SERV.

EWURA/33/2/64 Adulteration

Petroleum

Reported too late. Noted for future

inspection. NA CLOSED

232 23 Dec 2010

MSAFIRI MOHAMED BOX 31042 DSM

Mwananyamala OILCOM

Mwananyamala

EWURA/33/2/62 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

231 15 Dec 2010

SELEMAN SELEMAN YOMBO DOVYA DSM

Yombo Dovya TANESCO

Ilala EWURA/33/1/82

Delayed Connection

Power REFERED TO

TANESCO ON 17 DEC 2010

31 Dec 2011 CLOSED

230 7 Dec 2010

DILIP D. THAKRAR P O BOX 19741 DSM

Zaramo Street DAWASCO

Kisutu EWURA/33/4/89

Disputing increased Sewer

Charge Sewer

REFERED TO DAWASCO ON 13

DEC 2010

27 DEC 2010

CLOSED

229 7 Dec 2010

PAUL SEBAYA P O BOX1656 DODOMA

Maili Mbili Dodoma

TANESCO Dodoma

EWURA/33/1/81 Billing Power REFERED TO

TANESCO ON 10 DEC 2010

31 DEC 2010

CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

228 25 Nov 2010

ABDULNASSER P O BOX 25354 DSM

ILALA BOMA UHURU Service Station

EWURA/33/2/62 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

227 25 Nov 2010

PETER AND BILASI ALOYCE MALLYA BOX 6689 DSM

UKONGA DSM TANESCO EWURA/33/1/79 Wire passing over the roof

Power REFERED TO

TANESCO ON 7 DEC 2010

24 DEC 2010

CLOSED

226 12 Nov 2010

DR. FLORA MAGIGE P O BOX 35069 DSM

Manzese OILCOM

MANZESE EWURA/33/2/61

Adulteration

Petroleum No supporting docs.

Noted for future inspection

NA CLOSED

225 19 Nov 2010

RASIKBHAI O KAKKAD P O BOX 21371 DSM

Olympio Strt DAWASCO

Kisutu EWURA/33/4/88 Billing Water

REFERED TO DAWASCO ON 11

NOV 2010

15 NOV 2010

In progress

224 9 Dec 2010

DONALD KISANGIRO P O BOX 90203 DSM

Magomeni Kota TANESCO Kinondoni

North EWURA/33/1/78 Disconnection Power

REFERED TO TANESCO ON 11

NOV 2010

25 NOV 2010

CLOSED

223 3 Nov 2010

AVCO Construction Ltd P O Box 13136 ARUSHA

Arusha TANESCO EWURA/33/1/77 Billing Power REFERED TO

TANESCO ON 30 NOV 2010

20 DEC 2010

CLOSED

222 2 Nov 2010

VONOD G PUNJAB P O BOX 2888 DSM

JAMHURI/MWISHO STRT

DAWASCO Kisutu

EWURA/33/4/87 Water Shortage Water REFERED TO

DAWASCO ON 30 NOV 2010

14 DEC 2010

In progress

221 20 Oct 2010

RK SOLUTIONS P O BOX 32251 DSM

Sinza BG BON Service Station

EWURA/33/2/60 Adulteration

Petroleum

Sample conforms to TBS specs.

NA CLOSED

220 13 Oct 2010

MUSLIM BARWAN 870 MFAUME ROAD DSM

13 Oct 2010 TANESCO EWURA/33/1/76 Unreliable

Supply Power

REFERED TO TANESCO ON 15

OCT 2010

29 OCT 2010

CLOSED

219 12 Oct 2010

VERDIANA MUSHEMA P O BOX 77211 DSM

Ada Estate Ali H. Mwinyi Rd

TANESCO Kinondoni

North EWURA/33/1/75 Billing Power

REFERED TO TANESCO ON 18

OCT 2010 NA CLOSED

218 12 Oct 2010

VERDIANA MUSHEMA P O BOX 77211 DSM

Ada Estate Ali H. Mwinyi Rd

DAWASCO Kinondoni

EWURA/33/4/86 Billing Water REFERED TO

DAWASCO ON 29 OCT 2010

12 Nov 2010 CLOSED

217 9 SEPT 2010

ANASTAS MBAWALA, DSM Boko

DAWASCO BOKO

EWURA/33/4/85 Disconnection Water REFERED TO

DAWASCO ON 16 SEPT 2010

30 Oct 2010 CLOSED

216 23 SEPT 2010

SIMBA STEEL LTD P O BOX 21916 DSM

Nelson Mandela Rd

TANESCO Kinondoni

North EWURA/33/1/74

Unrealistic Power

Interruption Power

REFERED TO TANESCO ON 30

SEPT 2010 NA CLOSED

215 1 SEPT 2010

WAKAZI WA MT WA BALONI / ST ANNA DSM

TEMBONI KWA MSUGURI

DAWASCO EWURA/33/4/84 Water shortage Water REFERED TO

DAWASCO ON 7 SEPT 2010

21 SEPT 2010

CLOSED

214 1 SEPT 2010

RUMISHAEL MARIKI P O BOX 29 MWIKA MOSHI

Mwika TANESCO Kilimanjaro

EWURA/33/1/73 Disconnection Power REFERED TO

TANESCO ON 6 SEPT 2010

24 DEC 2010

CLOSED

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31

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

213 23 AUG 2010

FIROZ A. SULEIMAN P O BOX 20070 DSM

Makunganya Street

DAWASCO Kisutu

EWURA/33/4/83 Water Shortage Water REFERED TO

DAWASCO ON 30 AUG 2010

15 Sept 2010 CLOSED

212 19 AUG 2010

DORIS JANSON DSM 0713 494134 Ubungo External

TANESCO Magomeni

EWURA/33/1/71 Disconnection

Notice Power

REFERED TO TANESCO ON 20

AUG 2010 5 Sept 2010 In progress

211 2 AUG 2010

KIMBWE ELECTRICAL CONTRACTORS P O BOX 299 USANGI

KILIMANJARO TANESCO EWURA/33/1/70 BANNED TO OPERATE

POWER REFERED TO

TANESCO ON19 AUG 2010

9 Sept 2010 CLOSED

210 2 AUG 2010

LONGBRIDGE EDIBLE OIL P O BOX 72866 DSM Mbezi Industrial

Area

TANESCO Kinondoni

North EWURA/33/1/69

Delayed Connection

Power REFERED TO

TANESCO ON 9 AUG 2010

NA CLOSED

209 27 July 2011

MARCUS MDEMU P O BOX 208 IRINGA

Mafinga Iringa TANESCO EWURA/33/1/68 Billing Power Parties Mediated NA CLOSED

208 24 JULY 2010

PHILIP HUMPREY P O BOX 13491 DSM

KIBAHA DAWASCO

KIBAHA EWURA/33/4/82

METER LOCATION

WATER REFERED TO

DAWASCO ON 5 AUG 2010

29 OCT 2010

CLOSED

207 24 JULY 2010

TRAUFOO SHOO P O BOX 79253 DSM

CHALINZE CHALINZE

UWSA EWURA/33/4/81 BILLING WATER MEDIATED NA CLOSED

206 8 APRIL 2010

ORYX CO. LTD P O BOX 9540 DSM

DSM

GENERAL LUBRICAN

T DEALERS

EWURA/33/2/59 SUB STD

LUBRICANT Petroleum

Sample drawn, 12 out of 15 failed. Order

issued NA CLOSED

205 23 JULY 2010

TRL P O BOX 9061 DSM

Algeria Street GAPCO (T)

Ltd EWURA/33/2/58

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

204 23 JULY 2010

ISSAYA KIMARO P O BOX 135 SINGIDA

Dodoma OIlcom

DODOMA EWURA/33/2/57

Adulteration

Petroleum Reported too late. Noted for future

inspection NA CLOSED

203 19 JULY 2010

AYUBU KAMITI P O BOX 9184 DSM

Mwembechai Magomeni DSM

Sopco Magomeni

EWURA/33/2/56 Adulteration

Petroleum

No supporting docs. Noted for future

inspection NA CLOSED

202 16 JULY 2010

KIMBUSHI BUILDER & Co LTD BOX 21906 DSM

Africa Sana Sinza GBP

Shekilamgo EWURA/33/2/55

Adulteration

Petroleum Reported too late. Noted for future

inspection NA CLOSED

201 15 JULY 2010

GNTZ P O BOX 33104 DSM

BOKO PETRO

TEGETA EWURA/33/2/54

Adulteration

Petroleum Sample conforms to

TBS specs. NA CLOSED

200 29 JUNE 2010

JAPHET MABULA P O BOX 1370 DODOMA

SWASWA DODOMA

TANESCO EWURA/33/1/67 DELAYED

CONNECTION POWER

REFERED TO TANESCO ON 30

JUNE 2010

14 JULY 2010

CLOSED

199 21 JUNE 2010

Mwinyimvua Shomvu P O BOX 1566 DSM

PUGU RD TANESCO EWURA/33/1/66 BILLING POWER REFERED TO

TANESCO ON 10 JUNE 2010

28 JUNE 2010

CLOSED

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32

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Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

198 3 JUNE 2010

AYUBU SEIFU MAGOMENI, DSM

MPWAPWA STREET

MAGOMENI DAWASCO EWURA/33/4/80 BILLING WATER

REFERED TO DAWASCO ON 9 JUNE 2010

25 JUNE 2010

CLOSED

197 3 JUNE 2010

W. M. MUSHUMBUSI P O BOX 5242 DSM

AIRPORT

BP AIRPORT FILLING

STATION

EWURA/33/2/49 Adulteration

Petroleum

CALLED FILLING STATION OWNER

NA CLOSED

196 31 MAY 2010

ALFAN MGAYA P O BOX 10998 DSM

MBAGALA DSM

MTONI SASA KAZI

SERV STATION

EWURA/33/2/49 Adulteration

Petroleum Referred to DP NA CLOSED

195 31 MAY 2010

MANJOLI M. B MABIBO FARASI, DSM MABIBO FARASI TANESCO EWURA/33/1/65 BILLING POWER

REFERED TO TANESCO ON 9

JUNE 2010

25 JUNE 2010

CLOSED

194 28 MAY 2010

MIDDLE EAST PROPERTIES LTD P O BOX 4504 DSM

PUGU RD TANESCO EWURA/33/1/64 BILLING POWER REFERED TO

TANESCO ON 10 JUNE 2010

28 JUNE 2010

CLOSED

193 17 MAY 2010

DR. OMARY LUSHINO P O BOX 186 IRINGA

IRINGA IRUWASA EWURA/33/4/79 COMPENSATIO

N WATER

REFERED TO LEGAL

NA CLOSED

192 15 MAY 2010

VICENT GONDWE DSM KINONDONI

SHAMBA DAWASCO EWURA/33/4/78 BILLING WATER CALLED UTILITY NA CLOSED

191 10 MAY 2010

ABDULAZIZI ELHINDI P O BOX 5371 TANGA

TANGA TANESCO EWURA/33/1/63 BILLING POWER REFERED TO

TANESCO ON 12 MAY 2010

14 JUNE 2010

CLOSED

190 3 MAY 2010

DAVID C.NCHIMBI P O BOX 1559 DSM

MTONI KIJICHI LAKE OIL

LTD EWURA/33/2/48

Adulteration

Petroleum Referred to DP NA CLOSED

189 3 MAY 2010

MUSSA IDD HAMIS P O BOX 95093 DSM

KITUNDA TANESCO EWURA/33/1/62 COMPENSATIO

N POWER

REFERED TO TANESCO ON 5 MAY

2010 5 MAY 2010 CLOSED

188 22 April 2010

SALEHE E. NGODA P O BOX 5 MAZOMBE KILOLO IRINGA

KILOLO IRINGA TANESCO EWURA/33/1/61 FAULTY METER POWER REFERED TO

TANESCO ON 29 APRL 2010

14 MEI 2010 CLOSED

187 23 April 2010

INVARALI SOMJI P O BOX 435 MOSHI

MOSHI TANESCO EWURA/33/1/60 BILLING POWER Medaited NA CLOSED

186 21 April 2010

MICHAEL KAMBA P O BOX 9050 DSM

MAGOMENI MAPIPA

DAWASCO EWURA/33/4/77 BILLING WATER REFERED TO

DAWASCO ON 29 APRL 2010

14 MEI 2010 CLOSED

185 7 April 2010

NORA MABEBA P O BOX 76121 DSM

KARAKATA TANESCO EWURA/33/1/59 FIRE POWER REFERED TO

TANESCO ON 13 APRIL 2010

27 April 2010 CLOSED

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Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

184 27 March

2010

MS KAHAMA OIL MILLS P O BOX 11727 DSM KAHAMA TANESCO EWURA/33/1/58 BILLING POWER

EWURA WAS JUST COPIED

NA CLOSED

183 25 March

2010

OPEN UNIVERSITY P O BOX 23409 DSM BIAFRA TANESCO EWURA/33/1/57 BILLING POWER

REFERED TO TANESCO ON 30

MARCH 2010 12 April 2010

Hearing in progress

182 24 March

2010

ENG. AYOUB MNG’HASHA P O BOX 12004 DSM KUNDUCHI DAWASCO EWURA/33/4/GN

DISCONNECTION

WATER REFERED TO

DAWASCO ON 25 MARC 2010

12 April 2010 CLOSED

181 10 March

2010

NAS TYRE SERVICES LTD P O BOX 39827 DSM DSM TANESCO EWURA/33/1/56 BILLING POWER

REFERED TO TANESCO ON 8 April

2010 23 April 2010 CLOSED

180 4 March 2010

HINDU MANDAL RESIDENTS, DSM DSM TANESCO EWURA/33/1/55

TRANSFORMER SAFETY

POWER REFERED TO

TANESCO ON 12 March 2010

NA CLOSED

179 1 March 2010

M. G. PARDHAN & Co P O Box 527 DSM

DSM DAWASCO EWURA/33/4/76 BILLING WATER COMPLAINANT WAS

ADVISED ACCORDINGLY

NA CLOSED

178 3 March 2010

ANNA SOSPETER P O BOX 65100 DSM

DSM DAWASCO EWURA/33/4/75 BILLING WATER REFERED TO

DAWASCO ON 9 FEBR 2010

23 Febr 2010 CLOSED

177 19 Febr 2010 HON NIMROD MKONO, MOROGORO

MOROGORO LAKE

PETROL SATION-

EWURA/33/2/46 Adulteration

Petroleum Referred to DP NA CLOSED

176 17 Febr 2010 ABDALAH OMARI, DSM DSM INVESTME

NT OIL COMPANY

EWURA/33/2/45 Adulteration

Petroleum Referred to DP NA CLOSED

175 16 Febr 2010 MUSSA B MINGA, DSM TABATA DAWASCO EWURA/33/4/74 METER BY PASSING

WATER REFERED TO

DAWASCO ON 4 MARCH 2010

NA CLOSED

174 12 Febr 2010

DUWASA P O BOX 431 DODOMA

DODOMA TANESCO EWURA/33/1/54 BILLING POWER REFERED TO

TANESCO ON 30 Nov 2010

NA CLOSED

173 10 Febr 2010

AMIR DEDHAR, DSM

DSM TANESCO EWURA/33/1/53 BILLING POWER REFERED TO

TANESCO ON 12 Febr 2010

26 Febr 2010 CLOSED

172 8 Febr 2010

VILET MWENDA P O BOX 11877 DSM

SINZA ‘A’ DAWASCO EWURA/33/4/72 BILLING WATER REFERED TO

DAWASCO ON 9 FEBR 2010

23 Febr 2010 CLOSED

171 4 Febr 2010

GULAM FL DINAN,DSM

MAGOMENI DAWASCO EWURA/33/4/71 BILLING WATER REFERED TO

DAWASCO ON 12 FEBR 2010

26 Febr 2010 CLOSED

170 3 Febr 2010

SUZANNE CHIMALIRO, DSM

TABATA TANESCO EWURA/33/1/52 COMPENSATIO

N POWER

REFERED TO TANESCO ON 5 Febr

2010 26 Febr 2010 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

169 2 Febr 2010

DR MWIKWABE MAGERE, MUSOMA

MUSOMA MUWASA EWURA/33/4/70 DRY TAPS WATER REFERED TO

MUWASA ON12 FEBR 2010

26 Febr 2010 CLOSED

168 20 Jan 2010

KARIM HASSAN P O BOX 20977 DSM

ILALA DAWASCO EWURA/33/4/69 BILLING WATER REFERED TO

DAWASCO ON 29 JAN 2010

13 Febr 2010 CLOSED

167 28 Jan 2010

SALVATION ARMY DSM

KURASINI TANESCO EWURA/33/1/51 BILLING POWER REFERED TO

TANESCO ON 2 Febr 2010

15 Febr 2010 CLOSED

166 18 Jan 2010

ELISHA JOSIA P O BOX 11412 MWANZA

MWANZA MWAUWA

SA EWURA/33/4/68 BILLING WATER

FOR INFORMATION ONLY

NA CLOSED

165 18 Jan 2010

DR LINUS CHUWA ST BERNAD HOSPITAL, DSM

KARIAKOO DAWASCO EWURA/33/4/67 POOR SERVICE WATER REFERED TO

DAWASCO ON 12 Febr 2010

27 Febr 2010 Mediation in

progress

164 15 Jan 2010

Noorjahaar Abdulakadir P O BOX 1020 DSM

KISUTU DSM DAWASCO EWURA/33/4/66 BILLING WATER REFERED TO

DAWASCO ON 8 Febr 2010

22 Febr 2010 CLOSED

163 13 Jan 2010

Ambrose Assay P O BOX 6286 DSM

Kimara TANESCO EWURA/33/1/50 BILLING POWER REFERED TO

TANESCO ON 2 Febr 2010

15 Febr 2010 Hearing in progress

162 9 Jan 2010

Seth Siga DSM

Kimara Oryx

Kimara serv station

EWURA/33/2/44 Received less

quantity Petroleum Referred to DP NA CLOSED

161 8 Jan 2010

Shabani Omary Makwaya, SHINYANGA

Matanga

Lake Oil Serv station

Matanga Shinyanga

EWURA/33/2/43 Adulteration

Petroleum Referred to DP NA CLOSED

160 5 Jan 2010

DORICE LAWRENCE, DSM

ILALA Kobil Ilala

serv station EWURA/33/2/42

Received less quantity

Petroleum Referred to DP NA CLOSED

159 7 Jan 2010

JUSTINE FOKORO P O BOX 63213 DSM

SINZA GBP

Servicie station

EWURA/33/2/41 Adulteration

Petroleum Referred to DP NA CLOSED

158 29 Dec 2009

PAUL AMBROS KOI P O BOX 1321 DSM

MUSOMA TANESCO MUSOMA

EWURA/33/1/49 DELAYED

CONNECTION Power

REFERED TO TANESCO ON 4 Jan

2010 18 Jan 2010 CLOSED

157 24 Dec 2009

ORYXGAS TANZANIA LTD P O BOX 9540 DSM

KINONDONI BARKAT TRADING COMPANY

EWURA/33/2/40 Selling gas in

banned cylinders

LPG Referred to DP NA CLOSED

156 24 Dec 2009

ORYX GAS TANZANIA LTD P O BOX 9540 DSM

KINONDONI THOMPSO

N A. KAYUNI

EWURA/33/2/39 Selling gas in

banned cylinders

LPG Referred to DP NA CLOSED

155 7 Dec 2009

EPHREIM KIRENGA P O BOX 11364 DSM

MBEZI TEMBONI DAWASCO EWURA/33/4/65 BILLING Water Referred to

DAWASCO on 15 DEC 2009

30 DEC 2009

In progress

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35

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

154 30 Nov 2009

BAMBOO ROCK LTD P O BOX 72584 DSM

MTAMBA KISARAWE

DESERT OIL

COMPANY EWURA/33/2/38

Adulteration

Petroleum Referred to DP NA CLOSED

153 24 Nov 2009

SELEMAN NYAKIPANDE P O BOX 26 SHINYANGA MUSOMA

MUTEX TANESCO EWURA/33/1/48 Trespassing Power

REFERED TO TANESCO ON 14

Dec 2009 29 Dec 2009 CLOSED

152 24 Nov 2009

AAR Health Services (T) LTD P O BOX 9600 DSM REGENT

ESTATE TANESCO EWURA/33/1/47

POOR QUALITY OF SUPPLY

Power REFERED TO

TANESCO ON 11 Dec 2009

31 Dec 2009 CLOSED

151 11 Nov 2009

EVAREST MWITUMBA MOB: 078 443344, DSM

SUKA MBEZI ORYX SUKA

EWURA/33/2/37 Adulteration

Petroleum Forwarded to DP NA CLOSED

150 27 Oct 2009

ELIZABETH KIUNSI P O BOX 7790 DSM TABATA

CHANG’OMBE TANESCO EWURA/33/1/46

Compensation due to fire accident

Power SET FOR HEARING NA CLOSED

149 9 Nov 2009

REGENCY MEDICAL CENTER LTD P O BOX 2029 DSM

ALYKHAN RD UPANGA DSM

TANESCO ILALA

EWURA/33/1/45 BILLING Power Scheduled for hearing NA CLOSED

148 2 Nov 2009

MS. VICKY MWANDRI TANESCO HQ, DSM

MBEZI BEACH KOBIL MBEZI BEACH

EWURA/33/2/36 Adulteration

Petroleum

Sample drawn for Lab test

NA CLOSED

147 28 Oct 2009

MAIKO JOHN KARUME P O BOX10 MKURANGA

MBAGALA

GAPCO South Side

Petrol Station

EWURA/33/2/35 Adulteration

Petroleum

Complainant was not cooperative

NA CLOSED

146 16 Oct 2009

BONIFACE MKUMBO P O BOX 9223 DSM

KOGOGO BIG BON EWURA/33/2/34 Adulteration

Petroleum

Sample drawn for Lab test

NA CLOSED

145 22 Oct 2009

MR. MEBS JUMA P O BOX 23282 DSM

MIKOCHENI ‘B’ DAWASCO EWURA/33/4/64 Poor service Water Referred to

DAWASCO on 27 Oct 2009

6 Nov 2009 CLOSED

144 19 Oct 2009

MOHAMED IREMA P O BOX 79028 DSM

TABATA LIWITI DAWASCO EWURA/33/4/63 POOR & BIASED

SERVICE Water

Referred to DAWASCO on 27 Oct

2009 6 Nov 2009 CLOSED

143 9 Oct 2009

NOORANI DIAMOND VALLI P O BOX 2081 DSM

IRINGA TANESCO EWURA/33/1/44 BILLING Power REFERED TO

TANESCO ON 31 Dec 2009

15 Jan 2010 CLOSED

142 6 Oct 2009

GOSBERT WILLA MOB.DSM

KINONDONI BP

MWANA MBOKA

EWURA/33/2/33 Adulteration

Petroleum

SAMPLE TESTED WAS WITHIN SPECS

NA CLOSED

141 2 Oct 2009

EXPRESS TRADING AGENCIES LTD P O BOX 106227 DSM

MAKONDEKO NATOIL MBEZI

MWISHO EWURA/33/2/32

Adulteration

Petroleum Sample drawn found

with water NA CLOSED

140 11 Jun 2009

GEREZANI RESIDENTS P O BOX 468 DSM

GEREZANI DSM DAWASCO EWURA/33/4/62 Poor service Water Referred to

DAWASCO on 13 Oct 2009

30 Oct 2009 In progress

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

139 5 Jun 2009

WATEJA WA MAJI PICHA YA NDEGE P O BOX 30179 KIBAHA

KIBAHA PICHA YA NDEGE

DAWASA EWURA/33/4/61 Poor service Water Referred to DAWASA

on 13 Oct 2009 30 Oct 2009 CLOSED

138 2 Oct 2009

HARLES MAKUBO P O BOX 70886 DSM

Mbezi Beach DAWASCO EWURA/33/4/60 Disconnection Water Referred to

DAWASCO on 13 Oct 2009

30 Oct 2009 CLOSED

137 24 Sept 2009

DICKSON SAILEN P O BOX 20061 DSM

Mchafukoge Ilala DAWASCO EWURA/33/4/59 Disconnection Water Referred to

DAWASCO on 29 Sept 2009

13 Oct 2009 CLOSED

136 22 Sept 2009

RESIDENT OF BUNJU 'A' P O BOX 13502 DSM

Bunju ‘A’ DSM TANESCO EWURA/33/1/43 Delayed

connection Power

REFERED TO TANESCO ON 23

Sept 2009 7 Oct 2009 CLOSED

135 16 Sept 2009

WALTER K. MSAKY P O BOX 14288 DSM

Tegeta DAWASCO EWURA/33/4/58 Trespassing Water Referred to

DAWASCO on 25 Sept 2009

6 Oct 2009 CLOSED

134 31 Aug 2009

MHE. FRED MPENDAZOE (MB) P O BOX 1288 KISHAPU SHINYANGA

KISHAPU Uknown EWURA/33/2/31 Filling station in residential area

Petroleum Complainant informed

about Licensing procedures

NA CLOSED

133 31 Aug 2009

WAKAZI WA LIGANGA - TEMEKE P. O BOX 45604 DSM

Liganga Temeke Unknown EWURA/33/2/30 Filling station in residential area

Petroleum Forwarded to DP NA CLOSED

132 30 Aug 2009

ILVIN MUGETA DSM

Mikocheni ‘B’ DAWASCO EWURA/33/4/57 BILLING +

Disconnection Water

Referred to DAWASCO on 31

Aug 2009 NA CLOSED

131 24 Aug 2009

ISABELA KABULULU P O BOX 54 KIBONDO KIGOMA

KIBONDO

UWSA EWURA/33/4/56 Trespassing Water

Referred to Kibondo UWSA on 03 Sept

2009 17 Sept 2009 CLOSED

130 21 Aug 2009

Prof Ibrahim H. juma (Phd) P O BOX 3580 DSM

MIKOCHENI DSM DAWASCO EWURA/33/4/55 Disconnection Water Referred to

DAWASCO on 27 Aug 2009

4 Sept 2009 CLOSED

129 21 Aug 2009

SALUM RUBEYA ABEIDP O BOX 16292 DSM KARIAKOO

UHURU STREET DAWASCO EWURA/33/4/54 BILLING Water

Referred to DAWASCO on 31

Aug 2009 14 Sept 2009 CLOSED

128 18 Aug 2009

MR GRYSON C. CHALAMBO P O BOX 31902 DSM

TABATA LIWITI Tanesco

Ilala EWURA/33/1/42 BILLING Power EWURA copied NA CLOSED

127 13 Aug 2009

STANLEY NZOVU P O BOX 45965 DSM

MTONI KIJICHI LAKE OIL KIJICHI

EWURA/33/2/29 Adulteration

Petroleum Forwarded to CPI NA CLOSED

126 10 Aug 2009

MR OMBASE KADIVA P O BOX 8705 DSM ARUSHA

BAHDELA Co. LTD oilcom

Buguruni

EWURA/33/2/28 Adulteration

Petroleum Referred to Operator NA CLOSED

125 3 Aug 2009

MR. MICHAEL MAYAGILO P O BOX 6727 KIBAHA

KIBAHA DAWASCO EWURA/33/4/53 BILLING water Referred to

DAWASCO on 17 Aug 2009

31 Aug 2009 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

124 27 July 2009

THEOBALD M. KUNDY P. O BOX 1132 MOSHI

Kirua Vunjo Tanesco

Kilimanjaro EWURA/33/1/41

Delayed Connection

Power REFERED TO

TANESCO ON 18 AUG 2009

31 Aug 2009 CLOSED

5 May 2009

AYUBU SEIF MAGOMENI DSM

Magomeni TANESCO EWURA/33/1/40 Billing Power REFERED TO

TANESCO ON 29 JULY 2009

10 Aug 2009 CLOSED

123 23 July 2009

SOHSIN SOMJI P O BOX 4504 DSM

Kariakoo Tansco Ilala EWURA/33/1/39 Billing Power REFERED TO

TANESCO ON 29 JULY 2009

10 Aug 2009 CLOSED

122 17 July 2009

KILINDU G B M P O BOX 23341 DSM

DSM DAWASCO EWURA/33/4/52 Billing Water Referred to

DAWASCO on 23 July 2009

7 Aug 2009 CLOSED

121 6 July 2009

BUNDALA SAID KIMENYA P O BOX 6021 DSM

MBEZI MWISHO Mbezi

Service Station

EWURA/33/2/27 Adulteration

Petroleum

Sample drawn, tested - OK

NA CLOSED

120 6 July 2009

MR. JENETA KONDOP O BOX 45636 DSM

Temeke Wailes Tanesco EWURA/33/1/38 Billing Power REFERED TO

TANESCO ON 15 JULY 2009

31 JULY 2009

CLOSED

119 1 July 2009

MICHAEL THOMAS P O BOX 60116 DSM

Kawe Mzimuni Tanesco EWURA/33/1/37 Fire Accident Power Referred to Tanesco. Waiting for Hearing

NA CLOSED

118

24 June 2009 O P MAHENGE Mob: 0717 979420 TEMEKE, DSM

TEMEKE

TANESCO EWURA/33/1/37 Billing Power REFERED TO

TANESCO ON 2 JULY 2009

17 JULY 2009

Hearing in progress

117 24 June 2009

MATEI BASILI ( ARUSHA RPC)

ARUSHA MIANZINI ARUSHA

ENGENE MIANZINI

EWURA/33/2/26 Adulteration

Petroleum Fowarded to CPI NA CLOSED

116 17 June 2009

New Masaki Hotels Ltd P O BOX 4504 DSM

MASAKI DSM DAWASCO EWURA/33/4/51 Dry taps Water Referred to

DAWASCO on 22 June 2009

6 Jul 2009 CLOSED

115 10 June 2009

RAMADHANI MGWENO P O Box 30080 KIBAHA

KIBAHA DAWASCO EWURA/33/4/50 Billing Water Referred to

DAWASCO on 15 June 2009

30 June 2009

CLOSED

114 5 June 2009

H. MBONDE kny wateja Picha ya Ndege P O Box 30179 KIBAHA

KIBAHA DAWASCO EWURA/33/4/49 Poor Service Water Fowarded to Tariff

Review Team NA CLOSED

113 22 May 2009

JULIUS MAGAI P O BOX N.B.C KIBAHA

KIBAMBA - DSM DAWASCO EWURA/33/4/48 Disconnection water Referred to

DAWASCO on 5 June 2009

19 June 2009

CLOSED

112 22 May 2009

K .J. KAMBONA P O BOX 947 TANGA

TANGA TANGA UWSA

EWURA/33/4/47 Compensation Water EWURA was copied NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

111 19 May 2009

Dr. BARNABAS K. ZEGGE ARUSHA

ARUSHA

MOUNT MERU

FILLING STATION

EWURA/33/2/25 diesel mixed with

water Petroleum

Complainant was informed of the proper

procedure NA CLOSED

110 15 May 2009

MDAWI KOMBERE S. L. P. 7714 MOSHI

MOSHI TANESCO EWURA/33/1/35 Delayed

connection Power

Referred to Tanesco 20 May 2009

NA CLOSED

109 7 May 2009

MR. PHILOTHEUS LISANGA P O BOX 46005 DSM

TEMEKE DSM

CCM, KEKO

DDC, PILE BAY

TEMEKE

EWURA/33/2/24 Filling Station

within residential area

Petroleum Fowarded to CPI for

action NA CLOSED

108 29 April 09

MR. C.S MAKOMBE P O BOX 176 DSM

SONGEA MDAULA FILLING

STATION EWURA/33/2/23

Adulteration

Petroleum Sample to be drawn

Mid May’09 NA CLOSED

107 19 March 09

DUWASA P O BOX 431 DODOMA

Miyuji and Mnadani Dodoma

CPPS EWURA/33/4/46 Illegal selling of

water water Resolved amicably NA CLOSED

106 20 April 09

I. S. IBAMBA P O BOX 77978 DSM

Mwananyamala TANESCO EWURA/33/1/34 Poor emergency

service Power

Referred to Tanesco 22 April 2009

NA CLOSED

105 20 April 09

K. E M'MBUJI P O BOX 6951 DSM

UPANGA DSM DAWASCO EWURA/33/4/45 Billing Water Referred to

DAWASCO on 21 April 2009

6 May 2009 CLOSED

104

03 April 2009

MR. Hussein Sharif BOX DSM

KIGOGO DSM BIG BON KIGOGO

EWURA/33/2/22 Filling Station

within residential area

Petroleum Fowarded to

Kinondoni Municipal for clarification

NA In progress

103 15 April 09

ZAIN TZ( CELTEL) - A. MBOYA P O BOX 9623 DSM

TANDIKA TEMEKE DSM

KOBIL SABA SABA

EWURA/33/2/21 Adulteration

Petroleum

Sample drawn and found to be within

Specs NA CLOSED

102 19 March 09

Mohamed Fayaz P.O BOX 3705 DSM

KISUTU DSM DAWASCO EWURA/33/4/44 Billing Water Referred to DAWASCO

NA CLOSED

101 13 March 09

OIL COM (T) Ltd P O BOX 20831 DSM

Ukonga

OILCOM service Station Ukonga

EWURA/42/276 FRANCHISEE VIOLATION

Petroleum Referred to OILCOM

service Station 13 March 2009

27 Mar2009 CLOSED

100 12 March 09

Dawson Rwegasira P O BOX 4190 DSM

Ukonga, Mizambarauni

Ilala TANESCO EWURA/33/1/33

Poor Customer Service

Power Referred to Tanesco

19 March 2009

3 Apr 2009 CLOSED

99

5 March 09

MATEMBA KS P O BOX 7369 DSM

TABATA RELINI ILALA

TANESCO EWURA/33/1/32 Billing Power Referred to Tanesco

11 March 2009

31 Mar 2009 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

98

26 Feb 09

Mohamed J. Divecha P.O BOX DSM

KISUTU ILALA DAWASCO EWURA/33/4/43 Billing Water Referred to

DAWASCO on 5 March 2009

20 Mar 2009 CLOSED

97

19 Feb 09

Mr. B J Temba P.O BOX 7143 DSM

KURASINI DSM

Illegal petrol activities at

PLOT No.67R

EWURA/33/2/19 Petrol activities at residential

Petroleum Sample drawn and found to be within

Specs NA

CLOSED

96

12 Feb 09 JUSTINE NJAU P.O BOX 8342 DSM

TABATA ILALA TANESCO EWURA/33/1/31

Disconnection Power

Referred to Tanesco 13 Febr 2009

27 Feb 2009 CLOSED

95

9 Feb 2009 Anonimous DSM Kurasini

Bohari ya Mafuta ya Serekali

EWURA/33/2/18

Adulteration

Petroleum Sample drawn, tested and found to be within

std NA CLOSED

94

4 Feb 2009 Patrice Igogo P.O BOX 4510 MWANZA

Igog ‘B’ Mwanza MWAUWA

SA EWURA/33/4/42 Mistreatment Water

Referred to MWAUWASA on 10

Febr 2009

24 Feb 2009 CLOSED

93 27 Jan 2009

Mohamed H. Satchu P.O BOX 4510 DSM

Zanaki/Mali Street DAWASCO EWURA/33/4/41

Disconnection Water

Referred to DAWASCO on 28 Jan

2009

13 Feb 2009 CLOSED

92

16 Jan 2009 Ahmed Juma P.O BOX 6395 DSM

Lindi/Sofia Kawawa Street

DAWASCO EWURA/33/4/40

Billing Water

Referred to DAWASCO on 29 Jan

2009

25 Feb 2009

CLOSED

91 14 Jan 2009

Dinesh H. Nagar P.O BOX 6395 DSM

Olyimpio Upanga DAWASCO EWURA/33/4/39

Billing Water

Referred to DAWASCO10 Febr

2009

13 Jan 2009

Hearing in progress

90 9 Jan 2009

Festo shoo 0755364450 DSM

SAME SAME

FIILING STATION

EWURA/33/2/17

Adulteration

Petroleum Sample drawn NA CLOSED

89

30-Dec-08

Rashid Kamote 0754 857776, DSM

BUZA, KWALULENGE

Tanesco TEMEKE

EWURA/33/1

Delayed Connection

Power

Referred to Tanesco 9 Jan 2009

16 Jan 2009

CLOSED

88

18-Dec-08

Arthur Mwamrene P.O BOX 2256 DSM

SINZA

TANESCO EWURA/33/1/30

Delayed Connection

Power

Referred to Tanesco 23 Dec 2008

6 Jan 2009 CLOSED

87

17-Dec-08

Samuel Simon Sekiete P. O. BOX 14311 DSM

KOROGWE

TOTAL FILLING

STATION

EWURA/33/2/16

Adulteration

Petroleum Complainant was compensetaed

accordingly NA CLOSED

86

24-Dec-08

CROWN TRUST LTD BOX 2211 DSM INDIA/ZANAKI

STREET

DAWASCO EWURA/33/4/38

Billing Water

Referred to DAWASCO31 Dec

2008

15 Jan 2009

CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

85

5-Dec-2008

Samuel John Ezekiel P.O BOX 31482 DSM

KIBAMBA

DAWASCO EWURA/33/4/37

Billing Water

Referred to DAWASCO 23 Dec

2008

6 Jan 2009 Inprogres

84

25-Nov-08 Selemani Nyakipande P.O BOX 9094 DSM

MTONI KIJICHI TEMEKE DSM

TANESCO EWURA/33/1/29

Billing Power

Referred to Tanesco 23 Dec 2008

6 Jan 2009

CLOSED

83

3-Nov-2008 Mark Lyimo MOROGORO

MOROGORO KOBIL

MSAMVU EWURA/33/2/14

Adulteration

Petroleum

Complainant was compensetaed

accordingly NA CLOSED

82 23-Oct-08

Ibrahim Amani Fundi P.O BOX 67605 DSM

TANDALE KWA PAKACHA DSM

TANESCO EWURA/33/1/27

Fire Accident

Power

Referred to Tanesco 24 OCT 2008

6 Jan 2009

CLOSED

81

13-Oct-08 Frida Tesha DSM

Tegeta DSM WEST DAR SERVICE STATION

EWURA/33/2/15

Adulteration Petroleum Complainant was compensetaed

accordingly NA CLOSED

80 27-Oct-08

Karim Suleiman Hassan. DSM

DAWASCO

EWURA/33/4/35

Billing Water

Referred to DAWASCO on 30 OCT 2008

17 Nov 2008 CLOSED

79 13-Oct-08

Nazim Jafer [email protected] DSM

KISUTU DSM

DAWASCO

EWURA/33/4/34

Billing Water Called DAWASCO NA CLOSED

78 13-Oct-08

Najaf [email protected] DSM

KISUTU DSM

DAWASCO

EWURA/33/4/33

Billing Water Called DAWASCO NA CLOSED

77 13-Oct-08

MEM (Ally Lukali) S. L P 2000 DSM

MOROGORO

PETRO MSAMVU

EWURA/33/2/13

Adulteration

Petroleum Petroleum sampled

and tested NA CLOSED

76 13-Oct-08

Kamanda wa Kikosi NGOME BOX 5155 DSM

KIMARA DSM NEW ORYX

EWURA/33/2/12

Adulteration

Petroleum Petroleum sampled

and tested NA CLOSED

75 13-Oct-08

Charles Nyange DSM

KOROGWE

World Wide Oil Co.

EWURA/33/2/11

Adulteration

Petroleum

Petroleum sampled and tested

NA CLOSED

74 13-Oct-08

Industrial and electrical Equipment Distrib. BOX 200 DSM

KISUTU, SAMORA AVENUE

DAWASCO

EWURA/33/4/32

Billing Water Referred to

DAWASCO on 22 OCT 2008

2 Nov 2008 CLOSED

73 10-Oct-08

HARRY KITILLYA P.O BOX 70020 DSM

MASAKI, BRAI ROAD PLOT 969

DAWASCO

EWURA/33/4/31

Billing Water Referred to

DAWASCO on 23 OCT 2008

NA CLOSED

72 10-Oct-08

NICO BAMBAGA P.O BOX 15318 DSM

KIGOGO MBUYUNI DSM

DAWASCO

EWURA/33/4/30

DISCONNECTION

Water

Referred to DAWASCO on 15 OCT 2008

2 Nov 2008 CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

71 6-Oct-08

New Azania G.H P.O BOX 19944 DSM

SINZA DSM

DAWASCO

EWURA/33/4/29

Billing Water Referred to

DAWASCO on 3 OCT 2008

27 Oct 2008

CLOSED

70 29-Oct-08

Damian V. Lyimo P.O BOX DSM

CHAMWINO DODOMA

TANESCO

EWURA/33/1/28

Billing Power Parties submitted

their defence NA CLOSED

69 19-Sep-08

Nyaronyo M. Kicheere P.O BOX 53097 DSM

KIGAMBONI

TANESCO EWURA/33/1/26

Billing Power

Referred to Tanesco 23 SEPT 2008

4 Dec 2008

CLOSED

68 4-Sept-08

African Black Wood Enterprise LTD BOX 9493 DSM

Mbezi Luis Makondeko

TANESCO Kinondoni

South

EWURA/33/1/25

Billing Power Referred to Tanesco on 11ST Sept 2008

22 Sept 2008

CLOSED

67 18-Aug-08

Eng. Gidion N.A. Kasege, DSM

Mbweni, Malindi DSM

DAWASCO

EWURA/33/4/28

Unfair Disconnection +

Billing Water

Referred to DAWASCO on 11th Sept. 08

19 Sept 2008 CLOSED

66 31-Jul-2008

Ofisi ya MhandisiI wa Mkoa Wakala wa na Umeme Box 133 BUKOBA

Mikocheni/Kinondoni

Tanesco Bukoba

EWURA/33/1/24

Billing Power Referred to Tanesco on 11ST Sept 2008

3rd Oct 2008 CLOSED

65 16-Jul-2008

Mussa R. Kingui, DSM

Mikocheni /Kinondoni

Tanesco Kinondoni

South

EWURA/33/1/23

Billing Power Referred to Tanesco on 21ST July 2008

5th Aug 2008 In progress

64 16-Jul-2008

William J.M Mdundo P.O BOX 7474 DSM

Kimara Matangini

DAWASCO EWURA/33/4/27

Billing Water

Referred to DAWASCO on

18th July 08 22 Jul 2008 CLOSED

63 1-July -08

F.K.Kisombe P.O BOX 14547 DSM

Changanyikeni - Kimara

DAWASCO EWURA/33/4/26

Disconnection +

Billing Water

Referred to DAWASCO on

18th July 08 22 Jul 2008 CLOSED

62

12-Jun -08

Mr. Mohamed Hussein M Taki P.O BOX 21386 DSM

India/Zanaki Block/ Plot: 67/66/38 A/C No.

17906241

DAWASCO EWURA/33/4/25

Billing Water

Referred to DAWASCO on 18th June 08

23th Jun 08

CLOSED

61 25-Jun -08

TERRACOTTA LUBS Co Ltd P O Box 3778 DSM Kurasini MGS EWURA/33/2/8 Adulteration Petroleum

Referred to MGS on 27th June 2008 for

Amicable settlement NA CLOSED

60

24-Jun -08

Alexander M. Masolwa P.O BOX 113 NZEGA KIPUNGUNI 'A'

DSM Tanesco

Ilala EWURA/33/1/22 Billing Power

Referred to Tanesco on 1ST July 2008

30 Jul 2008

CLOSED

59 19-May-08

DUWASA P O Box 431 DODOMA

Miyuji and Mnadani area

DODOMA

CPPS Water Project

EWURA/44/7 DUWASA file

Unlawfully Provision of

water Water

Respondent requested to put

forward defense on 30th May 2008

16thJun 2008 CLOSED

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42

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

58 27-May-08

Mr. Mohamed Jusab P. O Box 7286 DSM (0754 283617)

UPANGA DSM BLOCK/ PLOT: S

11 - 1c5 286 DAWASCO EWURA/33/4/24 Billing Water

Referred to DAWASCO on

28th May 08 16thJun 2008 CLOSED

57 22-May-08

Mbingu Coffeee Curing Co. Ltd P O Box 127 MBINGA

Mbinga TANESCO EWURA/33/1/21 Billing Power

A letter was written to Mbinga Coffee Curing Co. Ltd on 26th May 2008 that Tanesco

billing is as per existing policy.

NA

CLOSED

56 20-May-08

Kondo Mohamed Kisele BUGURUNI DSM Buguruni

Tanesco Ilala

EWURA/33/1/20 Billing Power Referred to Tanesco

on 22 May 2008 22 Jun 2008 CLOSED

55 19-May-08

Benny Mwita Sammonh P O Box 98451 DSM

Tegeta GAPCO TEGETA

EWURA/33/5 Adultration Petroleum Filling station run out

of stock No receipt submitted

NA CLOSED

54 12-May-08

Kilimanjaro Truck Co. Ltd, DSM Kurasini DSM

MSG Internationa

l (T) Ltd EWURA/33/2/7 Adultration Petroleum

Sample taken for testing

NA CLOSED

53 24-Apr-08

Residents of Undali Street P O Box 1981 DSM

Undali Street Upanga DSM

DAWASCO EWURA/33/4/23 Poor Service Sewerage

Referred to DAWASCO on

29th April 08 and responded on 9 May 2008. EWURA wrote back to DAWASCO

on 13 May 2008

15 May 2008 CLOSED

52

22-Apr-08

Godfrey Dimoso P.O BOX 76783 DSM

Sinza DSM TANESCO EWURA/33/1/19 Billing Power Referred to Tanesco

on 24 April 2008 16 May 2008 CLOSED

51

22-Apr-08

Stephen M. Mhuli S. L. B 298 SHINYANGA

Mtaa wa Viwandani

SHUWASA EWURA/33/4/22 Billing Water Referred to

SHUWASA on 24thApril 08

30 May 2008 CLOSED

50

13-Mar-08

RADIO MK P.O BOX 20070 DSM

Kisutu Street City Flats

DAWASCO EWURA/33/4/21 Billing Water Referred to

DAWASCO on 27th March 08

11th Apr 08

CLOSED

49

13-Mar-08

MATIKO MARWA P.O BOX 9300 DSM

Kibamba CCM DAWASCO EWURA/33/4/20 Billing Water Referred to

DAWASCO on 27th March 08

11th Apr 08

CLOSED

48

13-Mar-08

G.H. HARJI P.O BOX 1633 DSM

Kisutu Street Nazar Flats

DAWASCO EWURA/33/4/19 Billing Water Referred to

DAWASCO on 27th March 08

11th Apr 08

CLOSED

47

6-Mar-08

DEOGRATIUS J. KABADO P O Box 34095 DSM Mbezi Beach DAWASCO EWURA/33/4/18 Billing Water

Referred to DAWASCO on 26th March 08

10th Apr 08

CLOSED

46

12-Mar-08

TANESCO Vs Salim Bakhresa & Co Ltd P O Box 2233 DSM

Ilala DSM TANESCO EWURA/33/1/18 Meter Tampering Power Acknowledged NA CLOSED

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S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

45

6-Mar-08

CLEMENT ALPHONCE P O Box 1258 DODOMA Kongwa Dodoma TANESCO EWURA/33/1/17 Disconnection Power

Referred to TANESCO on 11th March 08

25th Mar 08

CLOSED

44

13-Feb-08

WAKAZI WA CHARAMBE NZASA FAX No. +255 22 2128250 DSM

Nzasa ‘A” Charambe Temeke

TANESCO EWURA/33/1/16 Low Voltage Power Referred to

TANESCO on 14th February 08

29thFeb 2008

CLOSED

43

27-Feb-08

TAHA SEIFUDDIN ESMAILJEE P O Box 4393 DSM

Kariakoo Gerezani DSM

DAWASCO EWURA/33/4/16 Billing & water

shortage Water

Referred to DAWASCO on

28th February 08 DAWASCO

respoonded on 25 March 08 to have

resolved the matter

29thMar 2008

CLOSED

42

19-Feb-08

USANGU LOGISTICS LTD P O Box 75955 DSM Gongo la Mboto

DSM

Temba Filling Station

EWURA/33/2/6 Adultration Petroleum Referred to CPI on

19th Febr 2008 NA

CLOSED

41

7-Feb-08

PYARAM LALJI (0755 713196) P O Box 20070 DSM

Msasani Peninsula

DSM DAWASCO EWURA/33/4/15 Water Shortage Water

Referred to DAWASCO on

25th February 08 On 9th May DAWASCO

responded that water has been restored.

10thMar 2008

CLOSED

40

12-Feb-08

Anonimous ( Via website), DSM Unknown EWURA EWURA/33/5

Unhappy with Petroleum inspection

Petroleum considered as

stakeholder opinion NA

CLOSED

39

12-Feb-08

Wakazi wa Kimara Matangini via Patrick FAX NO.255 22 2420221 DSM

Kimara matangini DSM

DAWASCO EWURA/33/4/17 Water Shortage Water

Wrote to Complainant on 29 Febr 2008 to

respond on DAWASCO letter

No feedbck as of 3 Apr

2008

CLOSED

38

13-Feb-08

Sweetbert Mashauri P O Box 757 KIGOMA Kigoma

Oil Companies

EWURA/33/2/5 Acute Petroleum

shortage Petroleum

Referred to CPI Supply restored

NA

CLOSED

37

1-Feb-08

Ms Anatoria Karungura P O Box 5782 DSM

Magomeni DSM DAWASCO EWURA/33/4/14 Billing Water

Referred to DAWASCO on 13

February 08, the bill was adjusted

12 Mar 2008

CLOSED

36

1-Feb-08

Jumaa M. Mabya P O Box 5429 DSM Iringa

Iringa Service Station

EWURA/33/2/4 Adultration Petroleum Tested sample was

found clean NA

CLOSED

35

23-Jan-08

Firmin Mariwa P.O BOX 40938 DSM Swahili Street

Kariakoo TANESCO EWURA/33/1/15 Hanging wire Power

Tanesco to respond on complainant

evidence

3th Apr 2008

CLOSED

34

21-Jan-08

JAMAAT P.O BOX 6710 DSM Msasani Plot No.

1308 Tanesco

Kinondoni EWURA/33/1/14 Billing Power

Referred the matter to Tanesco 29 Jan

8th Feb 2008 In progress

33

14-Jan-08

Chui Bay Residence P.O BOX 1071 DSM

Msasani Village TANESCO EWURA/33/1/13 Low Voltage Power Request on more

information sent on 28 January 2008

Called complaint -

Resolved on 15 May 2008

CLOSED

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44

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

32

11-Jan-08

MS Magreth Msami P.O BOX 141 KONDOA

Wisi Kwantisi TANESCO EWURA/33/1/12 New connection

charges

Power

Complainant advised to pay new

connection charges

NA

CLOSED

31 8-Jan-08

G.T Sinai P O Box 2232 DSM

DSM DAWASCO EWURA/33/5/10 Billing Water

Referred to DAWASCO on 10 January 08 and

responded on 29th Jan to have settled

the matter

18 Jan 2008 1st Feb 2008 complainant requested to

confirm DAWASCO

claim.

CLOSED

30 8-Jan-08

Nova Assocciates P.O BOX 22642 DSM

Chagga Street DSM

TANESCO EWURA/33/1/11 Billing Power

Referred to Tanesco on 10 Jan 2008 and

responded on 22 Jan 2008. Nova payment

was justifiable

NA

CLOSED

29 7-Jan-08

Atemi Co Ltd P O Box 841 DSM

Migombani -Mikocheni

DAWASCO EWURA/33/4/12 Billing Water

Referred to DAWASCO on 8 January 08 and

responded on 7th Febr to have settled the

matter

15thJan 2008

Bill adjusted from 2.2m to

563,000/-

CLOSED

28 2-Jan-08

Simon Mduma P O Box 54732 DSM Tabata DSM

PortWay Service Station

EWURA/33/2/3 Adultration Petroleum Advised to meet the

operator. Never came back

CLOSED

27 10-Dec-07

Mr. Lima Jeremiah Lima Mobile: 0754 292027 DSM

Kawe DAWASCO EWURA/33/5

Victim of mass disconnection

Water Called DAWASCO for

urgent action

NA Customer

supplied with bowser water

CLOSED

26 4-Dec-07

Mr Mabdulla P O Box 9084 DSM

Unknown DAWASCO EWURA/33/5

Mass

disconnection Water

Referred to DAWASCO and

acknowledged to Mr. lima

NA

CLOSED

25 30-Nov-07

Faustin Lwambali (0782 065957), DSM All filling station

along Pugu Rd Pugu Rd EWURA/33/2/4 Adultration Petroleum

Referred to CPI for sampling and testing

NA CLOSED

24 30-Nov-07

Magreth Semiono BIMA (0754 272655), DSM Magomeni DSM

Mwembechai Service

Station

EWURA/33/2/3

Adultration Petroleum Referred to CPI for

sampling and testing NA CLOSED

23 22-Nov-07

Tanga Cement Co Ltd TANGA Tanga TANESCO

EWURA/33/1/10

Illegal disconnection

Power EWURA was copied for information only

NA

CLOSED

22 15-Oct-07

Elijah Luhanga Mobile: 0784 324990, DSM

Tabata DSM DAWASCO EWURA/33/4/11

Billing Water

Referred to DAWASCO on 7 Oct

07 and responded with apology

NA

CLOSED

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Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

21 23-Aug-07

Daniel Mwakasungula P O Box 9083 DSM

Tabata DSM DAWASCO EWURA/33/4/9

Billing Water

Referred to DAWASCO on 11

Sept 07 and responded on the same day to have settled the matter.

Complainant denied DAWASCO claim.

EWURA wrote back to DAWASCO on 14 febr 2008. to respond on complainant denial

11 Sep 07

23 Feb 08

CLOSED

20 31-Aug-07

Mwanjala K. Thomas S L P 1401 TABORA

Tabora TANESCO EWURA/33/1/9 Billing Power

Referred to Tanesco on 4 Sept 2007. An amicable agreement

reached

30 sept 2007

CLOSED

19 27-Aug-07

John M Budodi S L P 63190 DSM

Mtoni Kijichi TANESCO EWURA/33/1/8

Compensation Power

Referred to Tanesco on 21 Sept 2007

Complainant advised to submit the matter to

TANESCO

CLOSED

18 25-Jul-07

Ubungo Plaza through C & M Advocates P O Box 71791 DSM Ubungo DSM DAWASCO

EWURA/33/4/8

Billing Water

Referred to DAWASCO on 26

July 07. Board Award was issued on 13th

March 2008

11thAug 2007

CLOSED

17 26-Jul-07

Msafiri S Kayoge S L P 882 MWANZA

Nyegezi Mwanza TANESCO EWURA/33/1/7

Unreliable power Power

Referred to Tanesco on 2 Oct 2007. Called

Mr Msafiri on 13/03/2008 the

situation has NOT changed

NA

CLOSED

16 17-Jul-07

George Kilindu S L P 23341 DSM Kawe DSM DAWASCO

EWURA/33/4/10

Billing Water Referred to

DAWASCO on 19 July 07.

The bill was adjusted

CLOSED

15 13-Jun-07

Murtaza Bhimani P O Box 1284 DSM Kitonga Street

DSM DAWASCO

EWURA/33/4/7

Choked Sewerage

Sewerage Called DAWASCO for

urgent action on 13 Jun 07

Sewerage was pulled

on 16 Jun 07

CLOSED

14 5-Jun-07

Wakazi wa Mtongani via MEM P O BOX 7861 DSM

Mtongani DSM TANESCO EWURA/33/1/6

Low Voltage Power

EWURA was copied by MEM and on 6th

March 2008 we called complainant and

confirmed that the matter was resolved

NA

CLOSED

13 30-May-07

Urafiki flat VIA MEM S. L. P 2000 DSM

Urafiki Ubungo TANESCO EWURA/33/1/5

Billing Power

EWURA was copied by MEM and on 6th

March 2008 we called complainant and

confirmed that the matter has NOT been

resolved

NA

CLOSED

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46

S/N Applied Complainant Contact

Location Service Provider

ID Number Nature of Complaint

Sector Action Taken Dead Line Remarks

12 22-May-07

Vingunguti area VIA MEM S. L. P 2000 DSM Vingunguti TANESCO

EWURA/33/1/4

Unreliable power Power EWURA was copied

by MEM NA In progress

11 15-Feb-07

ANONYMOUS, DSM Goba DSM

DAWASCO

EWURA/33/4/6

Billing Water The matter was

handled by Ubungo MP Hon. Keenja

NA

CLOSED

10 16-May-07

Yusufu Hokororo S L P 329 MASASI

Masasi TANESCO EWURA/33/1/3

Mistreatment

Power

Referred to Tanesco on 30 May 2007.

NA CLOSED

9 16-May-07

Godwin M Nyelo P O Box 66518 DSM

Kawe DSM Kawe Filling

Station EWURA/33/2/2

Adulteration Petroleum

Referred to Supplier on 28 March 2007

No feedback from

complainant

CLOSED

8

9-May-07

Ravji Construction P O Box 65155 DODOMA

Dodoma TANESCO EWURA/33/1/2

Billing Power

Investigation conducted and report

submitted to high authority on 19 sept

2007

NA

CLOSED

7

3-May-07

Juliana Swai P O box 65155 DSM

Sinza Kivulini DAWASCO EWURA/33/4/5 Billing Water

Referred to DAWASCO on 14

May 07. The matter was resolved

13 Jun 2007

CLOSED

6 19-Mar-07

DSM Merchants Chamber P O BOX 12 DSM

Kisutu DSM DAWASCO EWURA/33/4/4 Billing Water

Referred to DAWASCO on 29 March 2007. The

matter was resolved

30 April 2007

CLOSED

5 1-Feb-07

Geofrey Kimaro P O BOX 5025 DODOMA

Dodoma DUWASA EWURA/33/4/3 Billing Water

Referred to DAWASCO on 9Febr

2007. DUWASA responded on 30

March 2007

10 March 07

CLOSED

4 26-Jan-07

Julius M. Lugaziya P O BOX 5254 DSM

Kawe DAWASCO EWURA/33/4/2 Billing Water

A letter was sent to Complainant on 20

Febr 2007 requesting clarification

No feedback

CLOSED

3 25-Jan-07

Mrs Rose Lema P O Box 1925 MOSHI

Mji Mpya Moshi TANESCO EWURA/33/1/1 Compensation Power

A letter was sent to Complainant on 30 Jan 2007 explaining

Authority position regarding matters

handled with the court of law.

NA

CLOSED

2 30-Nov-06

Chinese Tanzania Joint Shiping Company P O BOX 696 DSM

Kisutu DSM BP (T) Ltd EWURA/33/2/1

Poor service Petroleum

Referred to BP (T) Ltd on 18 Jan 2007

No demand from

Complainant

CLOSED

1 21-Nov-06

Mr. H. M Msabila, PO Box 31548 DSM

Ubungo DSM DAWASCO EWURA/33/4/1

Billing Water

Referred to DAWASCO on 5 Dec 2006. Physical follow up made on 2 May

2007

No response from

Complainant

CLOSED