1 COORDINATION of QUALITY CONCERNS for the AMERICAN AEROSPACE INDUSTRY Jack Fletcher Senior Quality...

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COORDINATION COORDINATION of QUALITY CONCERNS of QUALITY CONCERNS

for the AMERICAN AEROSPACE for the AMERICAN AEROSPACE INDUSTRYINDUSTRY

Jack Fletcher

Senior Quality Technical Fellow

Lockheed Martin Corp.

NASA QLF

Sept. 2002

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AEROSPACE SUPPLY CHAIN IS HIGHLY INTEGRATED

Tier 2

Source Control/Software Dev./

Major Assemblies

Tier 3 Source Control / Specialty

Electronics / Wiring / Compnts

Tier 4 - Make to Print / Machine Shops/ Processors

Tier 5 - Distributors (Fasteners, Raw Materials, Commodities, Adhesives, Special Materials)

Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)

Tier 1Vehicle / Propulsion / System Integration /

PAH

DCMA

NASAFAA

CONTRACTUAL/ REGULATORY

REGULATORY

GOVERNMENT DIRECT INTERFACES

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AEROSPACE SUPPLY CHAIN

Tier 2Integrators /


Major Assemblies

Tier 3 - Integrators /Source Control / Specialty


Special P

rocesses




Tier 1Vehicle / Propulsion / System Integration /

PAH

Industry Associationsfor Aerospace Quality

SAE - AAQGAIA - MMRCGAMAAIA - ADQMCAIAA

National Defense Industries

Government Elec. Ind Assoc

American Helicopter Soc

Aircraft Electronics Assoc.

AIA-Supplier Mgt CouncilARSA - Repair StationsAirline Transport Assoc.Airline Supplier Assoc

FAA

DoD / DCMA NASA

NADCAP

Linkages between Government andIndustry overlap and may be in

conflict

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Tier 2Integrators /


Major Assemblies



Special P

rocesses




FAA ISSUES /INDUSTRY INTERACTIONS

Industry Issues

Production & AftermarketQuality Systems

- Advisory Material- Industry Standards

- Best Practices- Implementation of Standards

Regulatory Requirements- Advisory material

- Regulatory Implementation

Tier 1Vehicle / Propulsion / System Integration / PAH’s

INDUSTRY ASSOCIATIONS

Airline Supplier Assoc.

AIA - Supplier Management Council


American Repair Station Assoc.

AIA - MMRC, ADQMC

SAE - AAQG, NADCAP

GAMA

American Helicopter Soc

Airline Transport Assoc.

AS -ISfor FAA

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Tier 2Integrators /


Major Assemblies



Special P

rocesses



Tier 6 - Raw Materials (Castings, Forgings, Sheet, etc)DoD / NASA/ DCMA ISSUES /INDUSTRY INTERACTIONS

Industry Issues- Contract terms and Conditions

- Industry Oversight and Programs

Regulatory Requirements- FARs

Production & AftermarketQuality Systems & Standards

- Industry Standards- Best Practices

- Implementation of Standards- Single Process Initatives

Tier 1Vehicle / Propulsion / System Integration / PAH’s

INDUSTRY ASSOCIATIONS

AIA - ADQMC

AIA - Supplier Management Council


National Defense Industries Assoc.

Government Elec. Ind Assoc.


SAE - AAQG

SAE - NADCAP

AIAA

AS-IS FOR DoD / NASA

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Aerospace Quality Committees “AS-IS”Aerospace Quality Committees “AS-IS”

AerospaceIndustries Assoc

Societry ofAutomotiveEngineers

Board ofGovernors

TechnicalOperations

Council

InternationalCouncil

Procurement &Finance Council

Space CouncilSupplier

ManagementCouncil

Civil AviationCouncil

Manufacturer'sMaint. & Repair

Committee

FAA Liaison

InternationalAerospace Quality

Group

AerospaceAECMA /

EAQG

Automotive

AerospaceCouncil

AmericasAerospace

Quality Group

DoD / NASALiaison

IndustryQuality

Managers

SJAC / JAQG

GeneralAviation

Manufacturer'sAssoc

IndustryQuality

Executive

Aerospace &DefenseQuality

ManagementCouncil

PerformanceReviewInstitute

PRIExecutinve

BoardNADCAP

Direct Relationship

Shared Resources

Relationship

QualityAssuranceCommittee

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AIA Quality Committee AIA Quality Committee RE-OrganizationRE-Organization

September 2002

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AIA Executive Quality Steering Group

Civil AviationManufacturing& Maintenance

Committee

FAA NASADoD

Quality Structure

General Aviation

ManufacturersAssociation

AIA CivilAviation Council

AIA Technical & Operations

Council

AmericasAerospace

QualityGroup

AECMA(European AIA)

GovernmentElectronics

IndustryAssociation

NationalDefense

IndustrialAssociation

Defense & SpaceQuality Committee

IAQG

FAA, DoD, NASA,Industry Executives

AIA SupplierManagement

Council

AeronauticalRepair Station

Association

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Roles & ResponsibilitiesRoles & Responsibilities

• Executive Quality Steering Group provides direction to the CAMMC, DSQC, and AAQG and executive level liaison to FAA, DoD, NASA

• Individual Quality Group roles– CAMMC - industry leadership on civil aviation manufacturing

and maintenance regulatory issues (FAA, JAA/EASA, etc.)– DSQC - industry leadership on government quality system

issues (DoD, NASA)

– AAQG - industry leadership for Quality Standards and Practices setting / publication and implementation

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New Aerospace Quality Coordination EffortNew Aerospace Quality Coordination Effort

• Creation of Separate “CIVIL, & SPACE & DEFENSE COMMITTEES” under AIA (incl. all associations) – Will meet to address unique needs of each industry segment

within the framework of a coordinated Industry process. will include participation of all affected Industry organizations including FAA, DoD and NASA.

• AAQG process will remain unchanged– AIA Committees will join with the AAQG to integrate strategy

and develop the products and tools needed for implementation

– AAQG responsible for common standards, tools and methods with supplementation for specific sector needs

• Involve NADCAP Activities with AAQG– Special Process issues will be assigned to NADCAP and

Quality Systems will be handled through the AAQG

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SINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRYSINGLE VOICE FOR QUALITY IN AEROSPACE INDUSTRY

• Will Eliminate overlap in Committees and Organizations– Reduction in resources and travel costs for participants

– Eliminate redundant activities

• Increase in Communications between Groups and Leadership– Focus customer and user information in many areas

– Increase response and decision time for implementation

– Obtain broader involvement of suppliers, customers and regulators

– Better coordination / implementation of government / industry initiatives

• Provide inputs and coordination for Global Quality Issues for the International Aerospace Quality Group

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ORGANIZATIONAL BENEFITS TO INDUSTRYORGANIZATIONAL BENEFITS TO INDUSTRY

• Executive Quality Steering Group– Clear senior level direction with supporting resources– Ability to challenge the status quo– Includes representation from Industry Associations

• AIA managed business-line unique Committees (Civil, Defense and Space)

– Involvement of all stakeholders - customers, suppliers and associations– "Authorized" linkage to political and government/regulatory organizations– Communication with a business-line and across parallel business-lines– Linkage to other AIA Councils and Industry Associations

• Americas Aerospace Quality Group– Development of industry-wide (global) processes when appropriate– Linkage with international organizations and initiatives through the IAQG– Official alignment with an ANSI recognized Standards Development

Organization (SAE)– Commitment to use products both internally and with suppliers– Formal linkage to the supplier community

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EXECUTIVE QUALITY STEERING GROUP

AM

ER

ICA

S A

ER

OS

PA

CE

QU

AL

ITY

GR

OU

PNADCAPCIVIL

AVIATION DEFENSESPACE

AAQG will perform Integration Function (incl International)AAQG will perform Integration Function (incl International)

Working

Teams

Working

Teams

Working

Teams

Working

Teams

STRATEGY&

RESOURCESVALIDATION

INDUSTRY QUALITY POSITIONS / ACTIONS

STANDARDS

COMMUNICATIONS

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New Aerospace Quality Coordination EffortNew Aerospace Quality Coordination Effort

Monday Tuesday Wednesday Thursday

Series of Structured Meetings in the Washington D.C. Area Twice a Year

CIVILAVIATION

DEFENSE

SPACE

Working

Teams

Working

Teams

Working

Teams

Working

Teams

AM

ER

ICA

S A

ER

OS

PA

CE

QU

AL

ITY

GR

OU

PNADCAP

EXECUTIVEBOARD

MEETING

EXECUTIVE QUALITYGROUP

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BACK-UP SLIDESBACK-UP SLIDES

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IAQG Organization StructureIAQG Organization Structure

IAQG

IAQGCouncil

IAQGGeneral Assembly

Meetings

JAQG AAQGAECMA

QC

NationalTrade

Associations

AECMASAESJAC

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AM

ER

ICA

S A

ER

OS

PA

CE

QU

AL

ITY

GR

OU

P

NADCAP

CIVIL AVIATIONQUALITY

COMMITTEE

DEFENSEQUALITY

COMMITTEE

SPACEQUALITY

COMMITTEE

AAQG will perform Integration FunctionAAQG will perform Integration Function

ST

AN

DA

RD

S, B

ES

T P

RA

CT

ICE

S, A

GR

EE

ME

NT

S

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Quality Committees (QACs)Quality Committees (QACs)

• Membership:– Company Quality Managers

• Representing respective sector

– Industry Associations & Trade Groups– FAA Managers (Civil Sector)– DoD representatives (Defense sectors)

• Office of Sec Def

• DCM / DLA

• Air Force / Army / Navy

– NASA Quality Managers (Space Sector)

• Chairperson– Selected by the committee– Rotates every 2 years

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AIA Aerospace Executive Quality Steering GroupAIA Aerospace Executive Quality Steering Group

• Membership:– Government Members (3 or 4)

• FAA - AIR 200, AIR 300• DoD / DCMA• NASA

– Industry Members (Executive level minimum)• Industry Members ( 5 or 6)• Airlines (1 or 2)• Suppliers (2)(large & small)

– Sector Representatives - AIA Liaison• Chair - AAQG• Chair of AIA Civil, Defense, Space QACs & NADCAP SC

Including Aftermarket Supportand Supplier Representation

Proposed Members

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Aerospace Industry AssociationsAerospace Industry Associations

• SAE – Society of Automotive Engineers– AAQG – Americas Aerospace Quality Group (G-14)– PRI – Performance Review Institute

• NADCAP –

• IAQG – International Aerospace Quality Group

• AIA – Aerospace Industries Association– ADQMC – Aviation & Defense Quality Management Committee – MMRC – Manufacturing, Maintenance and Repair Committee– SMC – Supplier Management Council

• GAMA – General Aviation Manufacturers Association• AIAA – American Institute of Aeronautics and Astronautics• NDIA – National Defense Industries Association• AHS – American Helicopter Society• AEA – Aircraft Electronics Association• ARSA – Aircraft Repair Station Association• ATA – Airline Transport Association• ASA – Airline Suppliers Association• AECMA – European Association of Aerospace Industries

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Aerospace Quality StandardsAerospace Quality Standards

• AS 9100 Aerospace Quality Management System– AS 9101 (AS 9100 checklist)

• AS 9010 Aerospace Inspection System• AS 9102 First Article Inspection Requirements• AS 9103 Management of Key Characteristics• AS 9106 Deliverable Software / Firmware

• AS 9110 Quality System for Aerospace Repair Stations– AS 9111 (AS 9110 checklist)

• AS 9120 Aerospace Stockist Distributor Quality Requirements– AS 9121 (AS 9120 checklist)

• EN 9130 Records Retention• AS 9131 Nonconformance Documentation (Concession form)• AS 9132 2-D Part Marking Quality Requirements• AS 9133 Product Qualification• AS ???? Non-Deliverable Software• AS ???? Control of Digital Data• AS ???? Calibration System Requirements for Aerospace• AS ???? Acceptance Sampling for Aerospace• AS ???? Operator Self-Verification Program Requirements

1 COORDINATION of QUALITY CONCERNS for the AMERICAN AEROSPACE INDUSTRY Jack Fletcher Senior Quality...

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