11

Changing Expectations of the Changing Expectations of the 2121stst Century Workplace Century Workplace

~~~~~~~~~~~~~~~~~~~~

Andrea HowardAndrea HowardEmployment CounselorEmployment Counselor

NYS Department of LaborNYS Department of LaborCareer Central ~ Albany, NYCareer Central ~ Albany, NY

Andrea.howard@labor.state.ny.Andrea.howard@labor.state.ny.usus

518-462-7600 x 124518-462-7600 x 124

22

OutlineOutline

ResumesResumes

Yesterday’s PaperYesterday’s Paper Today’s PaperToday’s Paper ScannableScannable ElectronicElectronic VirtualVirtual

Job SearchJob Search

33

Traditional ResumesTraditional Resumes

Chronological; Most CommonChronological; Most Common

Functional; Least DesirableFunctional; Least Desirable

Combination; Best of Both WorldsCombination; Best of Both Worlds

44

RulesRules

Employer Focused Employer Focused

Place the most important Place the most important information near the topinformation near the top

Accomplishments, not dutiesAccomplishments, not duties

55

Typical HeadingsTypical Headings

Contact Information Contact Information Job ObjectiveJob ObjectiveEducationEducationEmployment HistoryEmployment HistoryOther Optional Headings Other Optional Headings

computer skills, related classes, foreign computer skills, related classes, foreign languages, languages, keyword summary, qualifications keyword summary, qualifications summary, honors and summary, honors and awards, community awards, community activities, publications, public activities, publications, public speaking speaking events, professionalevents, professional associations, references.associations, references.

66

Things To Look ForThings To Look For

11stst impressions; templates impressions; templates

Include / Not IncludeInclude / Not Include

LengthLength

Phrases / Action Words / “I, Me, My”Phrases / Action Words / “I, Me, My”

Past TensePast Tense

Spelling and GrammarSpelling and Grammar

KeywordsKeywords

77

Scannable ResumesScannable Resumes

Traditional Paper resume transformedTraditional Paper resume transformed

Designed to attract a computer, not the human eyeDesigned to attract a computer, not the human eye

Stored in a database for easy retrieval based on Stored in a database for easy retrieval based on keywordskeywords

Electronic Applicant Tracking SystemElectronic Applicant Tracking System

88

Scannable ResumesScannable Resumes

Plain Text / ASCII (American Standard Code for Information Plain Text / ASCII (American Standard Code for Information Exchange)Exchange)

~ Save resume to computer / Save as Plain ~ Save resume to computer / Save as Plain TextText

~ Close original, open new~ Close original, open new

No more than No more than 6060 characters per line. Formatting will be characters per line. Formatting will be lost lost

NONO underline, bold, bullets, italics, shading, graphics underline, bold, bullets, italics, shading, graphics

OKOK + - _ * = ~ > + - _ * = ~ >

Lia Young (3)Lia Young (3)

99

Electronic ResumesElectronic Resumes

Also designed to attract a computer, not the human eyeAlso designed to attract a computer, not the human eye

Company websites, e-mail, Kiosk, Job BanksCompany websites, e-mail, Kiosk, Job Banks

Screening questions before access to applicationScreening questions before access to application– Eligible to work in the US / over age 18 / Eligible to work in the US / over age 18 /

felony / authorize background and drug screeningfelony / authorize background and drug screening

Employer database for easy storage and retrieval – keywordsEmployer database for easy storage and retrieval – keywords

10

Virtual Resumes / Visumes

http://www.visualCV.com

Benefits include…• Show personality, projects, communication skills• Use audio, video, charts, graphs and images• Share public – web bio on Google for networking, add

URL to business cards or website• Share controlled – permission required

1111

More InformationMore Information

America’s Career Infonet America’s Career Infonet http://www.acinet.org/acinet/resume/resume_tutorial.pdfhttp://www.acinet.org/acinet/resume/resume_tutorial.pdf

Worktree.com Worktree.com http://www.worktree.com/tb/RE_basics.cfmhttp://www.worktree.com/tb/RE_basics.cfm

The Riley Guide The Riley Guide http://www.rileyguide.com/letters.htmlhttp://www.rileyguide.com/letters.html

Monster Monster http://resume.monster.comhttp://resume.monster.com

Job-Hunt Job-Hunt http://www.job-hunt.orghttp://www.job-hunt.org

Quintessential Careers Quintessential Careers www.quintcareers.com/resres.htmlwww.quintcareers.com/resres.html

1212

Resume QuizResume QuizThe purpose of a resume is to get a job.The purpose of a resume is to get a job.Objectives are necessary on every resume.Objectives are necessary on every resume.It is important to list every job ever held.It is important to list every job ever held.Job descriptions should be written in sentences.Job descriptions should be written in sentences.O*Net is a good reference for finding job descriptions.O*Net is a good reference for finding job descriptions.Dates of graduation should always be included.Dates of graduation should always be included.Resumes should always be emailed as attachments.Resumes should always be emailed as attachments.Scanners are programmed to recognize “keywords”.Scanners are programmed to recognize “keywords”.Resumes should never be longer than one page. Resumes should never be longer than one page. Paragraph style is preferred over bulleted lists. Paragraph style is preferred over bulleted lists. Avoid using descriptors such as "duties included" and "responsible for."Avoid using descriptors such as "duties included" and "responsible for."It's OK to use personal pronouns (I, me, my) on a resume.It's OK to use personal pronouns (I, me, my) on a resume.Include action verbs and job-specific keywords.Include action verbs and job-specific keywords.The best resumes have specific, & quantified job accomplishments rather The best resumes have specific, & quantified job accomplishments rather

than job descriptions.than job descriptions.Personal info. (religion, age, race) should not be included on resumes in the Personal info. (religion, age, race) should not be included on resumes in the

U.S.U.S.References should never be listed on a resume.References should never be listed on a resume.While content is the most important element of a resume, the format must While content is the most important element of a resume, the format must

also be both distinctive and attractive.also be both distinctive and attractive.Having any typos or misspellings on a resume are lethal to a job-seeker's Having any typos or misspellings on a resume are lethal to a job-seeker's

job-search.job-search.

13

Job Search

The Job Search of Yesterday

Knock on doors

Classified ads

Mass mail generic resumes

14

Job Search

How Has Technology Changed the Job Search?

Self Employment and small business vs. big business

Rapidly changing organizations and industries result in more changing positions and companies more often.

Increased use of technology – telecommuting, blackberry

Self Responsibility for charting your own career direction

More career opportunities – increased freedom to choose

Increased need for workplace flexibility, networking, & telecommuting.

15

Job Search

How Has Technology Changed the Job Search?

52 million Americans have used the Internet to look for job related information ~ 60% increase between 2000 and 2006

Quintessential Careers Annual Report 2008

HR is using the Internet for recruiting ~ 1996; 21% / 2006; 80+%

Paperless application systems (electronic resumes) are increasing in popularity

Workforce Management; A Who’s Who of Online Job Candidates

16

Benefits of using the Internet as a Job Search Tool

~ Access ~

Online information may be more current than books

Immediate access to newspapers, journals and associations from around the world.

Not limited to what is available locally or easily~ Local LMI, names of executives, product facts, marketing plans, financial, mission statements

24/7 access

17

Benefits of using the Internet as a Job Search Tool

~ Time ~

No long distance phone charges.

Both people don’t have to be available at the same time. No concern over time zones. Conversations don’t have to be replied to immediately, allowing time to think before replying. Work from the comfort of home. Immediate delivery of emails and attachments.

Minnesota Dept. of Employment and Economic DevelopmentMinnesota Dept. of Employment and Economic Developmentwww.deed.state.mn.us/cjs/cjsbook/internet1.htm

The Riley Guide; How to Job SearchThe Riley Guide; How to Job Search

18

Decided To Give It A Try? Strategies For Success

Spend most of your online time researching, not posting resumes to job boards or scrolling postings.

80+/- % of jobs don’t get posted (hidden job market).

Much more than job postings can be found

One of many job search resources

19

Choosing A Site

Use sites your family and friends have had success with. Choose sites that have a link from a reputable site

www.rileyguide.com www.JobHuntersBible.com

www.Job-hunt.com www.quintcareers.com

Look for sites with phone numbers and addresses.

Easy to navigate, search by location or keyword, post a resume and limit search by date.

Ability to update resumes, post more than one version & delete.

Choose sites that allow confidential resume postings.

Is there a Job Scout available to notify matches?

20

Choosing A Site

Privacy Policy

Be cautious if there is not a Privacy Policy telling you what they do with the information. READ IT – Privacy Seals only guarantee that the site agrees to be audited to ensure they do what they say they will do with the information (sell it, who has access to the resumes).

They measure compliance, not quality.

Privacy seals include TRUST-e and BBBonline.

www.job-hunt.org/choosing.shtml

21

Protect Personal Information

Identity theft is the #1 online fraud in the US according to the FBI.

Post Job-Board resumes confidentially.

A 1991 survey found that 50% of credit reports contained errors. Check your credit report www.freecreditreport.com

If contacted directly, research before replying. Are they legitimate? Better Business Bureau / Google search.

Don’t send money, reveal bank accounts or provide past addresses.

Be very careful when giving out SS#’s.

Reply directly to the companies website when possible.

www.job-hunt.org/choosing.shtmlwww.job-hunt.org/privacy.shtml

22

Career Exploration Sites

America’s Career Infonetwww.acinet.org

Occupational Outlook Handbookwww.bls.gov/oco/

JobStar’s Career Resourceswww.jobstar.org/tools/career

The Riley Guidewww.rileyguide.com

JobZone - www.labor.state.ny.us

The Career Keywww.careerkey.org/

Job Hunters Biblewww.jobhuntersbible.com/research/research.php

Quintessential Careerswww.quintcareers.com/

Job Hunt www.Job-Hunt.com

Riley Guidewww.rileyguide.com/jsresearch.html

23

Where Will The Jobs Be In The 21st Century?

Jobs In DemandJobZone > Who’s Getting Hired > More >

High Growth and Emerging IndustriesCareerZone > Resources > Career Voyages >

https://

24

Use of technology for a successful job search is becoming increasingly necessary. Although a job seekers chances of finding their next position through a posting is unknown, it is clear that technology is essential for other aspects of job search.

Resume development Applying to positions Locating employers Networking / easier access to key

contacts Current company info. and industry

trends Salary research Driving instructions

SUMMARY

2525

In the 21In the 21stst Century… Century…http://www.awriteimpression.com/humor.htm