1 Assessment Workbook - Compliant Learning...

BSB40515

Certificate IV in Business Administration

BSBWHS401

Implement and Monitor WHS Policies, Procedures, and Programs

to Meet Legislative Requirements

V1.1 Produced 29 April 2016

Copyright © 2016 Compliant Learning Resources. All rights reserved. No part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system other than

pursuant to the terms of the Copyright Act 1968 (Commonwealth), without the prior written permission of Compliant Learning Resources.

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Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 © Compliant Learning Resources Page 3

TABLE OF CONTENTS

This is an interactive table of contents. If you are viewing this document in Acrobat,

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TABLE OF CONTENTS ................................................................... 3

INSTRUCTIONS ........................................................................... 4

WHAT IS COMPETENCY BASED ASSESSMENT .................................... 4

THE BASIC PRINCIPLES OF ASSESSING NATIONALLY RECOGNISED

TRAINING .................................................................................. 5

THE DIMENSIONS OF COMPETENCY ................................................ 6

REASONABLE ADJUSTMENT .......................................................... 7

ASSESSMENT REQUIREMENTS....................................................... 9

ASSESSMENT METHODS .............................................................. 12

RESOURCES REQUIRED FOR ASSESSMENT ....................................... 12

PRESENTATION ......................................................................... 13

ASSESSMENT WORKBOOK COVERSHEET ........................................ 14

WRITTEN QUESTIONS ................................................................ 15

CASE STUDY ............................................................................ 23

Part 1 – WHS Training ............................................................................................. 24 Part 2 – Bethany’s incident ...................................................................................... 32 Part 3 – Risk assessment and treatment .................................................................. 42 Part 4 – Maintain WHS records ............................................................................... 52

PRACTICAL ASSESSMENT OVERVIEW ........................................... 56

Part 1 – Deliver safety induction ..............................................................................60 Part 2 – Conduct a safety survey .............................................................................. 69

WORKBOOK CHECKLIST ............................................................ 86

APPENDIX ............................................................................... 88

Appendix A – Lotus Compassionate Care Incident Report Form .......................... 88 Appendix B – Lotus Compassionate Care Hazard Report Form ............................. 92 Appendix C – Hazard Identification Form .............................................................. 93 Appendix D – Safety Induction Pack ....................................................................... 94 Appendix E – Safety Induction Feedback Form ...................................................... 96 Appendix F– Safety Survey ...................................................................................... 97

FEEDBACK ............................................................................... 98

SAM

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WRITTEN QUESTIONS

1. Match the following duty holders to their correct WHS duty of care. Write the

letters that correspond to your answers in the spaces provided.

Duty holder Duty of Care

PCBU (person

conducting a

business or

undertaking)

a.

Acquire and keep current information on work

health and safety matters.

Ensure the PCBU has appropriate processes to

receive and consider information about incident,

hazards and risks, and to respond in a timely

manner.

Understand the PCBU has, and uses appropriate

resources and process to eliminate or reduce risks to

health and safety.

Ensure the PCBU has, and uses, appropriate

resources and processes to eliminate or reduce risks

to health and safety.

Managers and

supervisors

b.

Cooperate with all reasonable WHS related policies

and procedures of the PCBU.

Take reasonable care that their acts or omissions do

not affect the health and safety of other persons.

Take reasonable care of own health and safety.

Comply with any reasonable instruction from the

person conducting a business or undertaking

(PCBU) as far as reasonably able.

Workers

c.

Provide and maintain a work environment free of

risk to anyone’s health and safety.

Ensure the health and safety of your workers in the

workplace.

Maintain any accommodation that you make

available to a worker for the purposes of carrying out

their duties.

Provide information, training, instruction and

supervision. SAM

PLE

Assessment Workbook 1 Version No. 1.1 Produced 29 April 2016 Page 16 © Compliant Learning Resources

2. The following are provisions found in Work Health and Safety legislation. Match

each provision to how they are applied in the workplace. Write the letters that

correspond to your answers in the spaces provided.

Provision Application

Health and safety

duties

a. All duty holders (PCBUs or employers, officers,

workers) must consult, co-operate, and co-ordinate

activities with all other persons who have a duty in

relation to the same matter.

Incidents (death,

injuries,

diseases,)

b. Duty holders (PCBUs or employers, officers, workers)

all have duties to perform in managing risks in the

workplace.

Consultation

c. PCBU must ensure that the regulator/commissioner is

notified about a notifiable incident arising out of the

conduct of the business or undertaking has occurred.

3. The following are provisions found in WHS Regulations. Match each provision to

how they are applied in the workplace.

Write the letters that correspond to your answers in the spaces provided.

Provision Application

Health and safety

representatives

a. The regulations set out the duties of a person

conducting a business or undertaking has an

emergency plan prepared for the workplace.

Emergency plans

or procedures

b. The regulations provide sets out minimum procedural

requirements for the election of a Health and Safety

Representative for a work group.

SAM

PLE


4. Refer to the First Aid in the Workplace Code of Practice. How is this Code

of Practice applied in the workplace?

Select all that apply.

a. The Code provides guidance for PCBUs (persons conducting business or

undertaking) on how to comply with the WHS Act and Regulations to

provide adequate first aid facilities in the workplace.

b. The Code includes guidance for PCBUs on how to manage electrical

risks in the workplace.

c. This Code provides information on using a risk management approach

to tailor first aid that suits the circumstances of your workplace, while

also providing guidance on the number of first aid kits, their contents

and the number of trained first aiders that are appropriate for some

types of workplaces

d. This code provides comprehensive guidance for PCBUs on how to

respond to all kinds of accidents, emergencies, and incidents.

e. The information provided in this Code can be used as a guide to

determine the appropriate first aid equipment, facilities, first aiders and

procedures needed in various workplaces.

SAM

PLE

http://www.safeworkaustralia.gov.au/sites/SWA/about/Publications/Documents/693/first-aid-in-workplace.pdf


5. Refer to the How to Manage WHS Risks Code of Practice. How is this Code

of Practice applied in the workplace?

Select all that apply.

a. This Code provides practical guidance on how to eliminate or minimise

health and safety risk in the workplace using a risk management

approach.

b. The Code guides architects, building designers, and engineers in

designing structures.

c. The Code sets the penalties for non-compliance with WHS legislation

and Regulations.

d. The Code provides organisations guidance for keeping risk management

records in compliance with the WHS Act and Regulations.

e. The Code provides guidance for duty holders on how to identify hazards,

assess and control risks, and review control measures.

SAM

PLE

http://www.safeworkaustralia.gov.au/sites/SWA/about/Publications/Documents/633/How_to_Manage_Work_Health_and_Safety_Risks.pdf


6. Access the Awesome Landscapes Staff Handbook. Match the following

organisational policies to their correct procedures.

Write the letters that correspond to your answers in the spaces provided below.

Policies Procedures

Hazard

identification

a. Even the simplest task contains risks. Risk

management requires an assessment of all tasks

undertaken in the workplace on any individual

basis. Identifying the potential dangers associated

with any task helps eliminate the risk associated

with that task. Risk assessment MUST be carried

out both within the office and in the field for all

tasks undertaken where a possible injury may be

sustained.

Risk

management

b. Procedures involving fire are mentioned under

30.7: “All staff are to be aware of emergency fire

exits and positions of fire” and “Extinguishers are

to be inducted in this use.”

Fire

c. The prescribed form must be completed and

handed to the Designated Safety Officer. The

following items must be completed:

Work area affected

Time and date hazard identified

Identify all persons present

Describe workplace and address

Nominate and identify senior person to

whom the hazard was reported.

Write your name, sign and date form.

SAM

PLE

http://compliantlearningresources.com.au/network/awesome-landscapes/files/2016/02/Awesome-Landscapes-Staff-Handbook-v2.pdf


Incident Report Form

1. Workplace details

Location:

Director: Contact phone:

Setting:

2. Incident details

Day: Date: Time:

Report completed by:

3. Type of incident (indicate which is applicable)

Personal injury Staff Customer Child

Name of person injured:

Part of Body Injured (if relevant): (Encircle part(s) of body injured)

Nature of injury sustained: Abrasions, scrapes Bite Broken bone/fracture Bruise Burn Concussion Cut Rash Sprain Swelling Other (please specify)

Approximate size/colour of injury:

SAM

PLE


Damage to goods (please specify):

Assault Staff Customer Other (please specify):

Vandalism

Robbery/break-in (also complete security incident report form)

Equipment failure/damage (please specify):

4. Response to incident (indicate which is applicable)

First aid treatment administered (please specify what/by whom etc.):

Medical treatment administered (please specify where/by whom etc.):

Assistance sought: (please specify type) Ambulance Police Counsellor

Equipment shut down (please specify what/when etc.):

Centre closed (please specify exact time):

Repair person contacted (please specify whom): SAM

PLE


5. Other information

Who witnessed the incident? (please use full name, details of staff’s job title where applicable, and telephone number/s):

NOTE: Be specific. Describe in detail what actually happened, stating the facts in a clear and precise manner. Include exact location of incident, factors involved and any other details that may be beneficial.

6. Other information

This report was compiled by (full name, title and contact telephone):

On (date/time):

This report is a true and accurate summary of the incident that occurred (please sign):

SAM

PLE


2. Complete the Lotus Compassionate Care – Hazard Report Form

Template.

Use the Lotus Compassionate Care – Hazard Report Form provided in the

Appendix section of this workbook.

Hazard Report Form

Reported by

Location

Date reported

Description of the

hazard

Suggested

corrective action

SAM

PLE


Part 2 – Conduct a safety survey

Relevant to students completing either the workplace pathway or the simulated pathway.

Note: Read all instructions first before starting.

For this part of the practical assessment, you are required to apply consultation to facilitate participation of work team in managing area hazards. You will be doing this by conducting a Safety Survey in your workplace.

1. Conduct a Safety Survey to at least three (3) workplace personnel. Use the

Safety Survey Sheet Template provided in the Appendix section of this

workbook.

2. Use the Survey Results Table in this workbook to organise and interpret

the survey results.

3. Email a Report to your workplace supervisor/management detailing the

results of the survey. Your report must include:

a. The results of the survey; and

b. Your recommendations based on the survey results

When you send your report, consult with your workplace supervisor / management on which of your recommendations he/she would like to implement. Your workplace supervisor/management must approve at least one (1) recommendation in your report.

4. Send a Report to relevant workplace personnel. Your report must include the

following:


b. Recommendation(s) approved by your workplace supervisor /

management

SAM

PLE


WORKPLACE PATHWAY

If you selected the workplace pathway, you are required to conduct a Safety Survey in your workplace.You may consult with your workplace supervisor regarding opportunities to conduct a safety survey.

Note: Read all the instructions first before starting.

1. Conduct a Safety Survey to at least three (3) workplace personnel. Use the

Safety Survey Sheet Template provided in the Appendix section of this

workbook.


the survey results.

3. Email a Report to your workplace supervisor detailing the results of the

survey. Your report must include:



When you send your report, consult with your workplace supervisor on which of your recommendations he/she would like to implement. Your workplace supervisor/management must approve at least one (1) recommendation in your report.

Submit screenshots showing:

a. Your email with the report to your workplace supervisor

b. A response email from your workplace supervisor including the

recommendation(s) he/she has approved.

4. Email a Report to the respondents of your survey:


b. Recommendation(s) approved by your workplace supervisor.

Attach screenshots showing:

a. Your email containing the report to respondents

b. A response email from at least two (2) respondents acknowledging

receipt of the report.

SAM

PLE


SIMULATED PATHWAY

If you are selecting the simulated pathway, you will need to conduct a Safety Survey within the simulated environment.

You have been approached by Miller Gordon, WHS Advisor, to conduct a Safety Survey at Lotus Compassionate Care.

Note: Read all the instructions first before starting.

1. Conduct a Safety Survey at Lotus Compassionate Care. Email the Safety

Survey Sheet found in the Appendix section of this workbook to the

following:

a. Frank Faber, Home care worker

frank.f@[email protected] b. George Harker, Disability support worker

george.h@[email protected] c. Rachel Allcot, Residential care manager

rachel.a@[email protected]


the survey results.

3. Email a Report to Miller Gordon detailing the results of the survey. Your

report must include:



When you send your report, consult with him on which of your recommendations he/she would like to implement. Email him at [email protected]

SAM

PLE

mailto:frank.f@[email protected]

mailto:george.h@[email protected]

mailto:rachel.a@[email protected]

mailto:[email protected]


(Continuation of Part 2 – Conduct a safety survey (simulated pathway))

4. Email a Report to workplace personnel detailing:

a. The results of the survey; and b. Recommendation(s) approved by Miller Gordon.

Email this Report to the following: a. Frank Faber, Home care worker




SAM

PLE



mailto:Rachel.a@[email protected]


1. For simulated pathway only. Send the Safety Survey Sheet to the following:

a. Frank Faber, Home care worker




Write an email advising them that you are conducting a safety survey and attach a screenshot Survey Sheet Template in the spaces provided below. When you have completed this task, access this link to view their responses.

Safety Survey Responses (Lotus Compassionate Care)

From Student <Student’s email address>

To

Frank Faber <frank.f@[email protected] > George Harker <george.h@[email protected]> Rachel Allcot<rachel.a@[email protected]>

Subject

Message

Attachment

SAM

PLE



mailto:rachel.a@[email protected]

http://compliantlearningresources.com.au/network/lotus/files/2016/02/Safety-Survey-Responses-LCC.pdf


1. For workplace pathway only. Conduct the Safety Survey. Submit at least

three (3) Safety Survey Sheets answered by workplace personnel.

Use the filename(s):

[Surname, First Name]_ Safety Survey Sheet 1



Safety Survey

Name (optional)

Organisation:

Date:

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Comments

1. The workplace area and facilities are free

from work health and safety risks.

2. WHS information, including policies and

procedures, are readily accessible.

3. Hazards and risks are properly identified and

controlled.

4. Employees are consulted regularly regarding

WHS concerns and issues.

5. All employees know what to do in case of

emergencies and or incidents.

Comments/suggestions for work health and safety improvements in the workplace.

Signature: Date:

Email address: Phone:

SAM

PLE


Appendix C – Hazard Identification Form

Hazard Identification Form

Name (optional)

Organisation:

Date:

HAZARDS IDENTIFIED

ASSOCIATED RISK EXISTING RISK

CONTROLS

RISK CONTROLS TO BE IMPLMENTED

(provide at least one (1) for each hazard)

Completed? (This is only to be answered

in Task 15 of Part 3 of the Case Study)

NO YES Comments

1.

2.

3.

SAM

PLE


Appendix D – Safety Induction Pack

Safety Induction Pack

Prepared by:

Organisation:

Industry:

Date prepared:

State/territory:

The Relevant WHS Act

in your state/territory:

The Relevant WHS

Regulation in your

state/territory:

Introduction

What is work health and

safety?

Why is work health and

safety important?

WHS Act Guidance: To answer this section, refer to the WHS Act relevant in your state/territory.

Provide at least two (2) legislative WHS duties of employer or PCBU in work.

Provide at least two (2) legislative WHS duties of employee or worker.

WHS Regulations Guidance: To answer this section, refer to the WHS Regulations relevant in your

state/territory.

Provide at least two (2) relevant provisions of the WHS Regulations in your state/territory.

SAM

PLE


FEEDBACK

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PLE

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