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Aeonix & Ingate

Role in Enterprise

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What is Aeonix?A Unified Communications Solution delivering…….

Telephony

Voice Mail

HandsetsAudio

Collab-oration

Contact Center

UM Video

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Aeonix UC&C Solution Unified Communications & Collaboration solution

Software based solution Standards based platform Centralized licensing Unified Administration Non Proprietary device support Mobility

ACCSeaMail

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Aeonix Value Proposition

UC&C solution designed to meet current and future challenges of distributed organizations

Scalability – 25k users

ResiliencyOpen

ArchitectureSimplicity

Lowest total cost of ownership (TCO) possible with

minimal IT resources required

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Aeonix - Distributed, Cloud, VM

Headquarters

Remote Office

Small Remote Office Remote Office

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Aeonix – High Availability

Headquarters

Remote OfficeSmall Remote Office

PSTN

Remote OfficeServer FailsEnd points register with default server

Network Connection FailsEnd Points register with Remote Survivable Node

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Aeonix – High Availability

Headquarters

Remote OfficeSmall Remote Office

Database ReplicationReal-time updateActive/active survivability

Remote Office

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Aeonix - Scalability

Currently - Up to 25,000 UsersR3.0 - Up to 100,000’s Users

One Server – Up to 5,000 Users

One software for all sizes (users & sites)

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Building Blocks

The Aeonix Technology Stack

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Aeonix - High-Performance Software Platform

Unified Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

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Aeonix - High-Performance Platform

Unified Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

Communication Platform

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Aeonix Server Properties

Standard database Linux operating system Software License

Recommended Platform COTS (Custom off the Shelf) servers

Dell R2xx-6xx 8G RAM Dual Drive Processor Customer provided or Tadiran provided

Virtualization (VM Ware or Hyper V)

One Server for all Applications

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Session Border Controller - Ingate

LAN

Aeonix

PSTN

ITSPSIP

Ingate SIParator

WAN

WebIngate SIParator

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Ingate SIParator - SBC The Ingate SIParator manages the protection and

communications with outsourced  applications. SIParator can be software running on a server or it can be an appliance

SIParator Delivers : Session-aware access control for signaling and media Security encryption devices Protection against Dos/DDos attacks & overloads Topology hiding, privacy and VPN separation Fraud prevention deep packed inspection enables protection against

malicious or annoying traffic CAC - Call Admission Control Monitoring and reporting

Failover

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Aeonix - High-Performance Platform

Unified Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

The Data Interface / Transport layer

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Full SIP Handset Portfolio

T42G

VP530

T46G

EXP39T322P

T320PT328P

T41

T48G

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Failover and Fallback Aeonix signals SIP telephones on server failure

SIP telephone registers to new Aeonix server or Ingate SIParator

Call continue without interruption

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Extended SIP Features (ESF) SIP handles calls uninterrupted By default, does not handle extended features

Agent Feature (LogIn/Out, Release, Calls Waiting,etc) HELP Record on Demand Call Forward while on a call

Developed handling messages to SIP telephones Problem, local security and remote firewall Ingate SIParator allows ESF to work for remote

telephones

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Security

GW

VPN

Usage of Session Border Controller and

Security Protocols

Internet

SBC

DMZ

Media Encryption using SRTP

Encrypted Signaling using TLS

GW

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Aeonix Infrastructure - Summary

ITSP

Local LAN

SBC

PSTNACCSeaMailGateway

s

Aeonix UC Platform

Phones

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Aeonix - High-Performance Platform

Unified Administration

Communication Platform

PSTN GW

Mobility

Applications (UC, VM, UM, ACD, Reporting, etc.)

SIP

Support for HTML5 and WebRTC Bring new functionality to enterprise

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Dispatch Console – HMTL5 based

Application for Control of remote sites Quick response and fast call divert in an emergency Two telephone support Barge-In to calls (Zone page) Group division Integration with CCTV systems

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Aeonix Dispatch Console

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ACC – Aeonix Contact Center Integrated Contact Center

Wide selection of Graphical and Tabular report templates

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ACC Delivers Unique Solutions

WEB

FOD

IVR

CSTA/TAPI

Engine

Aeonix

Ingate SIParatorWebRTC

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WebRTC support Contact Centers will expand WebRTC for the

following: Video and audio from company web page

Intelligence from website browsing

Clear call recording and analytics No longer restricted by PSTN codecs

Security Viometrics with certificate

Agent efficiency Real-time speech analytics (keywords) Less time on call by agent

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Summary Aeonix UC&C is expanding SIP functionality in the

enterprise Ingate SIParator provides key elements with the

Aeonix Security Flexibility Scalability Resiliency

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Thank you.